Airtel Complaints & Reviews

From: asp.[protected]@gmail.com

Sir

I have been writing to airtel 121 @gmail.com for last two months to provide the call details of my mobile no.[protected] on email: asp.[protected]@gmail.com but the same is not being provided despite repeated messages for month wise detail and getting complaints registered again and again. Last requests were made on 27th April & 2nd of May 2017 which have already been acknowledged by airtel but the required information is still awaited. Kindly get the same provided. I shall be highly thankful to you for this act of kindness.

With regards

Other Mobile in use to call: [protected]

I have ported my number [protected] from Vodafone to Airtel. But there is no signal in that sim and my old number has stopped already. I am loosing my business calls and I am going to consumer forum against it.
This is such a bad service for postpaid users like us. We wholly depend on our phone.

Your associates keep bugging us about your plans and finally when we try it we have to face this. I urge you to start my number immediately

Recharged wrongly two times the same recharge of 148 on may 7, 2017 at 10:33am bearing transaction id [protected] and [protected].
During first recharge i received transaction successful massage with zero benifite and 0 transaction id.
In consequent recharge i received two recharge successful massage and 4.6 gb data for 28 days.
I want either extension of validity by 28 more days or refund of rs 148 after cancellation of any of two recharges.

Since 2010 i am using airtel prepaid no. [protected]. Last recharge was done on 28 april 2017
Company has deactivated my sim without any reason, when i want to try to connect any number not registered on net work message is displayed.
When some obe dial this number message speks please check your num ber

Please help me
Regards
Alternate number [protected]

I had recharge my mobile no [protected] with Rs 345 and got benefits of 1 GB/Day 4G data for 28 days. When i needs to use my data i gives me speed of 2 kbps. I called many times in Airtel customer care at 198 in last 15 days but no solutions is provided from airtel and still i am getting poor speed.

Now i approx 15 days are wasted due to technical error by airtel.

Please arrange to resolve the issue so that i can get services as committed by airtel.

Regards

chetan dudeja

From : sanjay

I always required to request more then 1 times for getting any kinds of OTP. I am a SBI and Airtel-Assam user and this days it become my risky with the transactions as for any online Net-banking/Credit/Debit/wallet transaction I don't receive and of message when I supposed to get a OTP for a transaction. So I required to request 1 more time and only then I receive it. I feel much risky now because for financial transactions maximum I can request 3 times for OTP and here in 1st case I never receive.

I am facing this problem since since last 4/5 months. And once with a serious case called to customer care also but they were unable to detect and replied me that it is problem of source from where message is generating.

It is not limited to translations or SBI/wallet providers only, It happens every case wherever OTP is requires.

Note: Even I waits for 24 hours also I don't receive OTP.
Sorry, for security reasons i haven't shared phone number here. I will share More details through email only.

Email: [protected]@yahoo.in

Dear Sir,

I have recharged for RS.299 for my phone. ([protected]) on last week.

And I have received the 299 benefit message.
But still I have yet to receive 1 GB benefit from your end.
Also I have raised a complaint about this issue to customers care no.
They told to submit any proof for our verification.
Hence I am submitting my rechagred SMS screen shot for your reference.
Request u to do need full ASAP.

Regards,
Sathish Kumar V

Dear san,

My number - [protected]

An year back, i have upgraded my sim to 4g for upgrading my handset. Even after upgrade also i have not get 4g speed. I have complain many time to your tollfree. All of them promise me to resolve this issue shortly. Till i have facing this issue.

Today i have recharged special discount offer for 4g handsets. Surprisingly i known that my sim card only 3g activated. This is the service you are providing customers. Pl see how you are cheating customers. This is reason i have switch over to jio. Again i rethink my decision is correct, you are become worst supporting for customers.

One more that, i have try to explain these things to your executive. She is not at all listing my words and very hateful speech. Do you think i have only having work to roaming your outlet.

I have post these worst experience to my facebook, twitter. I never using your product anymore. Bye.

Hi I am Ram yesterday I had upgraded my airtel sim 3G to 4G, still now my sim was not activated.

SIM[protected]U
Pls activate my sim asap...

Hello sir my area airtel no single vidaiyur.631203 thiruvallur dt. Tower installation my land contract.[protected]

Sir actually I have seen a advertisement in jio paper of SMS job of airtel company, i talked to person whose phone no was given then he told me to deposit ₹1250 for registration and within 24 hours supervisor, engineers a nd some other person will reach on your home address and give traing for 2-3 hours and provide system, sir please suggest me is it true or fraud

I am unable to call and sms
I give complain to airtel costumer care many time they will say that your complaint will resolve in 48hours my number is 6 month old and from beginning I am unable to call and sms

Sir
its a request we have suffer alot. Becase in my area there is 3G and 4G both network are available but browsing ia too slow can"t browse faster and i contact your coustmer support but they never solve it rhank you. My airtel number [protected]
And my area is Naginimora Nagaland under Mon Dist Po naginimora pin 798622
I am waiting for your positive answer

Applied for a connection, they were quick to come and collect the installation charges plus 3month advance
Waited a week & no one came to install
Mailed them, they reply saying that my area is not covered
1st question asked when I was requesting a connection is the coverage
Shouldn't Coverage be checked before collection of money & wasting a week?

Hi hello,

Im from Chennai, Tamilnadu.

Just before 1 week i initiated porting request from Vodafone to Airtel with the help of one executive or representative from Airtel.

He used to stand manydays in Sholinganaloor Area, Chennai with showcasing some of Airtel products. He provided his number saying as Airtel representative - [protected]

He insisted me to join in Rs. 445/- plan (daily per GB & unlimited calls valid for 70 days). So i started thinking to port, also he asked me to pay the amount to him immediately. I also paid him 450/-(i didnt receive any change).
He said once the porting is completed he will recharge.

On Friday my sim is ported to airtel. But still that representative didnt recharge for me. Whenever i call him, he will attend my call once in 20 or 30 call tries and replies like "Recharge man in outstation so we will do" and he will end the call soon. Im really frustrated of being airtel customer.

Now i need immediate recharge of provided amount of plan 445/- and i also need to know do airtel dont have trusted execitives or customer supportive recharge man.

Already all my family members were not believing Airtel, though i trusted but now i realized its trustworthy (very bad).

Can you please look into this case and need you to attentionally take action on those who makes airtel down towards customers.
Also May i know when will i get benefit of that plan 445/- paid.

My cust id is[protected]_dsl,
since 28.04.2017 i am not getting my broadband and landline services, till date.
When contacted airtel 121 authority in mobile on 28th itself, they assured me that services will be restored on 05.05.2017 by night 11 pm.
But, till date, ie, today 06.05.2017 at 21:15i am not getting airtel services, even assured by them.
Please take up the matter to airtel.
Thanks.
br...

I can't recharge my mobile number online for almost two months now. Every time I try to recharge it comes as either recharge unsuccessful or failed. However, I am able to recharge from retail outlet mobile shop. I had approached Airtel Express shop twice with the issue and lodged a complaint. I even had emailed to to airtel customer care but there wasn't any prompt action. I would like to know where should I approach again with the issue....

I have requested for airtel broadband disconnection and i was jot getting any response from customer care either and i have sent many mails.

Below are my details.

Airtel dsl no :[protected]_tn
Landline no : [protected]

My current address:

Veerendra p
Flat no : 295, phase1, porur gardens, 12th street, porur, vanagaram, 600116, chennai.

Dear sir,
On 05.11.2016 i had received a call from [protected]/[protected] @12.35pm (dated 05.5.2017) in my mobile no. [protected], where she said we are calling from bank online reward points department and she asked the credit card details for the purpose of giving additional reward points and cash back. i gave the card number and she asked me to input the cvv & otp and connected me on IVR when i checked the sms completely till the transaction done. after she told me within 2 days the reward points will credit in your card. immediately the sum of 10, 000/- eas debited from my CC . i checked with bank, they told the amount transaction done in some other merchant, immediately i blocked my card with help of bank executive. i tried to contact that person but the mobile no. comes switched off.

Please request you to help me on this matter to get back the amount.
Card details :
Icici bank ("[protected]")

Dear Sir/Madam,

I am using Broadband from Airtel. Presently, existing wifi not working properly. Request complaint to Airtel to change it to VDSL modem type on 08.04.2017 along with change in plan to 899/- per month from 1199/- per month. After that I received call many times from airtel customer care for asking time to solve the problem. But, finally nobody came till today. Contacted so many time to customer care, every time assuring to the problem to solve within 24 hours. But till now not solved. They already confirmed two days before that modem is available last week. But, no action till now. Please help me to solve the problem.

Thanking you.

With regards,
Chandan sarkar ([protected])

Landline no. : [protected]
DSL No.[protected]