Airtel Complaints & Reviews

Address: 628003

Last 15 days back I register to shift my airtel connection in new place still not process the complaints. I need immidiatly result. Still they are not rectify my problem about phone shifting. my no :[protected].

Apr 29, 2017

Updated by saifreight Last 15 days back I register to shift my airtel connection in new place still not process the complaints. I need immidiatly result. Still they are not rectify my problem about phone shifting. my no :[protected].

Apr 29, 2017

Updated by saifreight Last 15 days back I register to shift my airtel connection in new place still not process the complaints. I need immidiatly result. Still they are not rectify my problem about phone shifting. my no :[protected].

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Address: Bangalore, Karnataka

Hi,

I had been communicated regarding the 10GB per month of data for next three months as surprise offer. The validity of this offer is till 30th April. But today when I open 'my app', I could find that banner highlighting this offer, while it was there a couple of days back.
I tried calling customer care, but they didn't provide any solution or reason for this.

Jun 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2017

Airtel Customer Care's response Dear Gauravchi,

This is with reference to your post, dated 29 April 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Address: Kozhikode, Kerala, 673016

Website: airtel

I have shifted from bsnl to airtel as post paid customer due to network problems last year. For the last 48 hours i am getting no service signal and on few occasions weak signal with wodafone shown against signal. Neither i am able to make calls nor receive calls. The shifting of location results in service availability. I being a 100% disabled had to sent the iphone mobile through some body outside. If the problem is not resolved i will be forced to exercise the option of exit. My # [protected]. Address padmaganga, nr chinmaya school, thondayad, calicut 673016. Alternate # at home [protected]/[protected].
Brigadier pt gangadharan

Jun 3, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 29 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Address: 560037

Website: NA

This is Manas here. My Airtel No. [protected]. I am using this SIM more than six months. On 27th of April my phone no is not working. When I spoke with Airtel customer care they said SIM blocked because of I am not using this no. last 90 days.

I am attaching the screen shots of SMS that I received from Airtel recharged Rs. 349 on 20th of April. My SIM blocked on 27th Of April. Why my SIM is blocked?

Airtel customer care also advise go to any nearest Airtel store to get duplicate SIM. When I ask for duplicate SIM at Airtel store they said SIM is dead. So they can not provide new SIM.

You tell what should I do now?

My other phone no. for contact: [protected]

Jun 11, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 29 April 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

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Verified Support

May 04, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 29 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Address: 110031

Recently Airtel is advertised some big words "4G network", "fastest network" blah, blah, blah.

But in reality airtel is getting worst day by day. Earlier my phone was working on atleast 3g. But after this Airtel 4g my phone is working on EDGE or GSM. When i filled a complaint, every one says its tower issue. But no one resolves it. When i checked by myself the illegal airtel towers were removed from our area.

So the Airtel has just only changed the text of network to 4G on some phones they have not done anything rather then advertising. Airtel does not know the standards of 4G.

Jun 12, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 29 April 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Apr 30, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 29 April 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

May 07, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 29 April 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Address: 600039

Website: Submit complaint

Airtel is one of the bad network they cheating and earnings money and blackmailing by cutting the service in my family we are 7 members using airtel network and also broadband monthly we billing rs 4000 to 5000 now you airtel need to remove my all late fee which u got from my knowledge then i will pay the bill else all of them going to change the network to jio .

Jun 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Apr 29, 2017

Updated by tamila89 vanan They informd me there is know late fee but they billed me the amount with out my knowledge need to activat my num fast [protected]

Verified Support

May 02, 2017

Airtel Customer Care's response Dear Tamila,

This is with reference to your post dated 29 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Udupi, Karnataka, 576101

I am having airtel mobile no [protected] and having problem of connectivity of gujarat mobile number [protected]. If i rang this number with my airtel number i receive the message saying that ' this number does not exit" i have also tried from other airtel number which i am having also get the same message.
I have visited your airtel service center at udupi they are not able to solve the problem.
Please look in to the matter and solve the problem.

My id: [protected]@yahoo.co.in

Sarvothama shetty

Jun 7, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2017

Airtel Customer Care's response Dear Sarvothama,

This is with reference to your post, dated 29 April 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Apr 30, 2017

Airtel Customer Care's response Dear Sarvothama,

This is with reference to your post dated 29 April 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

May 07, 2017

Airtel Customer Care's response Dear Sarvothama,

This is with reference to your post dated 29 April 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Faridabad, Haryana, 121006

Website: Airtel

Pl forward previous month Copy of Bill dated 24th April 2017

at [protected]@rediffmail.com

[protected]

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G

Gautamr0258

Jul 20, 2017

Please forward airtel postpaid bill and receipt for the month of April to June 2017 of Gautam Roy Choudhury, airtel number-[protected] at gautam.[protected]@sbi.co.in at the earliest.

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Address: 620017

Airtel offered me 200 ripped discount on my plan 499 as most of them gong to jio.i stayed back with airtel now they are saying it's not like that .so u cheated the customers in a cheap way once a given word of 6 months offer should not be taken back this is not good for a big network like ths

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Address: Jalpaiguri, West Bengal, 736121

Website: My airtel

I recharge the 399 and it promises rhat its validity is till 56 days but in recharge sms the validity of this is written 28 days .
So can i get the 56 days validity of this pack

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To service team,

This is anukrity varshney, having airtel prepaid connection no. [protected]. I lost my sim yesterday while changing the mobile case. hence, I request the Airtel team to please BLOCK this Sim card as soon as possible.

Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
anukrity varshney

Apr 30, 2017

Complaint marked as Resolved

i have found my sim card while cleaning the room . thanks for allowing me to register a complaint.

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2017

Airtel Customer Care's response Dear Anukrity,

This is with reference to your post, dated 28 April 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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C

Chetna Khandelwal Sen

from Dhule, Maharashtra

May 5, 2017

Hi... I lost my mobile in bus today while travelling from Bund garden(pune)to kasarwadi(pune). My mobile no. [protected].Pls I request u to block my sim card as soon as possible. Before get missused by someone.

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Address: Bangalore, Karnataka, 560052

Disconnection of the wifi connection.
As I am vacating the place

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Address: Pune, Maharashtra, 412220

Website: www.airteldigitaltv.in

Dear Sir/Ma'am,
kindly update my new mobile number[protected] for Airtel Digital TV account.
my old number was[protected].

Sujeet Kumar Verma
Customer ID: [protected]
email: qamanager.[protected]@gmail.com

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Address: Madurai, Tamil Nadu, 625020

Website: Airtel

Hi I purchased airtel duplicate sim 3 days back i waited 48 hours for sms activation but it is not yet working my number is [protected] and muly mail id is [protected]@gmail.com

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hello

I was earlier using the airtel postpaid no [protected]. That was a Maharashtra no. I used when I used to live in Pune.

But now I have shut down this no. but I have an amount of Rs 415.84 which I have paid in advance and now I need refund of that money.

Kindly send that money back to my bank account or if you send it via check send the check to my new address

Sumit Rawal, Honda Cars India LimitedPlot- A1, 40/41, , Surajpur Kasna Rd, Greater Noida, Uttar Pradesh 201306

Please call me on [protected]

Thanks and Regards
Sumit Rawal

Jun 5, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 02, 2017

Airtel Customer Care's response Dear Mr. Rawal,

This is with reference to your post dated 28 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Visakhapatnam, Andhra Pradesh, 531001

Can you please activate the Airtel sim no.[protected]U

Num : [protected]

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Address: Bangalore, Karnataka, 560067

Website: Airtel.com

I have taken Airtel broadband connection (account number [protected]) in Oct 2016 after paying 3 months advance rental of Rs. 4304. After 1 month they generated bill, I raised complaint (ref no.[protected] and they promised to adjust the advance paid in the bill but kept on generating the bills for 2nd and 3rd month. I called customer care multiple times but they are completely useless and kept saying they cannot track my payment even after sending the advance bill paid receipt. I finally cancelled the connection after 3 months. Now their legal team is threatening me to pay or they send court notice.
Really pathetic service from airtel that customers have to go through this kind of treatment after paying ADVANCE rental. I hope they wake up at least now or else I will have no option but to complain the consumer forum.

Jun 22, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 02, 2017

Airtel Customer Care's response Dear Mr. Reddy,

This is with reference to your post dated 28 April 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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May 03, 2017

Updated by Kiran Kumar Reddy I have sent the bank statement and receipt to [protected]@in.airtel.com
as instructed by the customer care

May 07, 2017

Updated by Kiran Kumar Reddy Any update on this ?

Verified Support

May 18, 2017

Airtel Customer Care's response Dear Mr. Reddy,

This is with reference to your post dated 28 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Rajkot, Gujarat, 360003

I got SMS from Airtel that I am eligible for 2 GB free data for 3 months and I awail this offer bit there after they increased my bill amount...

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Address: Hyderabad, Andhra Pradesh, 500072

Website: www.airtel.in

I am using airtel post paid connection from 1 year and the no ([protected]) was activated in march-2016 and they have barred my number april -27-2017.
Due to incomplete documents.

If i have not submitted proper documents how it got activated first time.
I have called customer care and nodal officer but no proper response and wrong information providing.

Jun 3, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 02, 2017

Airtel Customer Care's response Dear Krishna,

This is with reference to your post dated 28 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Raipur, Chhattisgarh, 492001

Dear Sir,
I have Airtel Broadband connection in the name of hotel city palace, Raipur location, my landline number is [protected] and i want to change my bill plan 999/- + tax but as the airtel customer care asked me to send a mail on [protected]@in.airtel.com but i didn't get any response from that side my request to change for bill plan change so kindly help for the same ...

and change my bill plan to 999/- + tax pack in CG location

Jun 1, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 01, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 28 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Airtel Complaints & Reviews

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