Airtel Complaints & Reviews

I Have recharged my number [protected] with Rs 399 with the benefits o[censored]nlimited calls and 1GB data daily for 56 days, I had checked this offer on myairtel app before recharging, I also have screenshot for that.But i got only, 1 Gb data for 28 days and unlimited calls. I called to customer care, the told me to mail this in [protected]@airtel.in and [protected]@in.airtel.com, So i have mailed also, but didn't get reply.

I have done a recharge of 149/- as seen in special offers.

Airtel offered me
2GB interner and free local calling for 28 days (somrthing near like) but now they are charging me for every call and internet quality is damn dirty...

Executive ask me no network area and not raise complaint totally disappointed with airtel executive no complaint solving and airtel executive ask me you have no right to raise a complaint and no talk properly laughing holding 7-8 minutes totally disappointed refund my balance or solve the problem if not then i do legal action against your company raise strict action no value customer Thank you for contacting us. The reference no. for your Airtel mobile [protected] is C4GSP[protected], registered on 27-apr-2017 14:49.We will update you by 03-may-2017 10:49.
Thank you for contacting us. The reference no. for your Airtel mobile [protected] is C3GDC[protected], registered on 02-may-2017 14:56.We will update you by 04-may-2017 14:56.
Thank you for contacting us.Hope the concern related to your airtel mobile [protected] has been resolved to your satisfaction.Your Ref.no.is CGPSC[protected] registered on 16-may-2017 16:04

I complained tdy morning in the same site..I was also given a reference no. I repeat my complaint... at around 10.30. I was assured that the recharge which I did yesterday of Rs.199/- for 28 days was not credited. I was told accordingly by msg. that my complaint wud b attended within 2 hrs.NOTHING HAPPENED.!!!

Hi,
I am facing Network issue in Airtel. I called and complained 3 times but i don get any resolution.

Customer care is very worst response. Speaking harsh and teasing.

I'm using postpaid number but couldn't make call for last 10 days because of the network issue. So am using another network to call to others.

Please take necessary action on this.

Dear Sir(s),

I had requested to convert my Postpaid to Prepaid with Airtel (Mumbai area).
They have converted the mentioned number to Pre-paid, however, the new SIM given by them is not working at all, as it's not getting connected to the Airtel Network.
There have been more than 9 days now since my number stopped working. I have done everything as guided by the customer care, as well as the Airtel Store. I have even connected with Nodal officer (Mumbai) and the Appellate over the email, but no one helping me out.
This phone number is connected with all my bank accounts, PPF accounts, Aadhaar, and other such government IDs and services. There are several very important transactions which are not getting done because of this, and needles to mention my personal as well as life is getting impacted as I have been chasing the Airtel guys everyday.
Not sure what to do and whom to approach. If somebody's listening, please could somebody do the needful.

Contact details:
[protected]@gmail.com
[protected] (Alternate phone number)

Dear sir/madam
In connection with the subject cited above, i am mayr gondaliya from mundra kutchh gujarat. My airtel prepaid connection is [protected]

My concern is my job location adani power ltd sirasa vilage pin 370435 location network coverage issue face from
Last 2 month. Mobile screen showing network signal (1-2) is very low.
In this poor network condition customer to call drop & voice echo
Issue face.

Regarding this issue many times complain to customer care. But till
Date no solve my problem. Complain ref. No. Is 1# cgpsc[protected] for date 4 may 2017
2# ref. No. Cogcl[protected] for date 7 may 2017
3# ref. No. Is cogcl[protected] for date 11 may 2017

Pleas solve my probelm otherwise i have last option is portability.

Dear Sir,
My mobile ported from airtel to Vodafone. i have paid excess amount 415/-. Now 3 months has been completed but till the date not received the payment i have sent lot of mail regarding this issue but till the date not received the payment.

My mobile No : [protected]
email id : [protected]@gmail.com

I am using [protected]. My directors & most of the staff is also using airtel mobile, i would like to complaint about the very poor condition of airtel network in patparganj industrial area, delhi-110092. I request you to please installed an ibs/bst sytems in our office premises at 534 patparganj industrial area delhi-110092 for better connectivity airtel in the area.

Call voice many disturbance in our area, I complained many time but not response. Please Follow the Complaint

Hi I did safe custody on my number in Jan 3 Rd after 90 days they said that it will be active. They disconnected number and asked to apply as a new customer. It's cheating taken my money did not do there service. I am helpless and j paid all money they asked just to activate my number. It's still not active. I need this in emergency case. Please help me to resolve and do need full.

Hello team,

I went to dubai on 25th feb'17 for some official training and before going to dubai, wanted to activate international roaming on my phone number. I tried to contact airtel customer care team on 24th feb, twice or thrice but could go through their ivr as it wasn't providing any option to contact customer care team. Then i tried to contact them again on 25th feb before boarding my flight from delhi but same response from their ivr system and so could not go through. I was sure that as i haven't request for activation of any international roaming services, so my number will not get activated in dubai. But to surprise when i landed in dubai, my phone which was on automatic network selection, had selected the service provider of dubai and some how consumed 100 mb at one go. At the same time; i received a message from airtel that to contact on their international toll free number, which i tried to contact thrice but again i had to go through the same ivr menu which did not let me go through to contact customer care. I even tried to activate the plan on their website but after filling all the information; got a message from the website that number is not correct. After that i got busy with my official training. I came back on 3rd march and on the same day dropped an email to airtel team to charge me as per their international roaming plan but did not receive any response from them instead received the reply after 10 days when my bill was generated for approx. 98000/-. I provided them all the proofs that i tried to contact their customer care team and also i tried to activate the plan but could not go through.
Then i asked them a simple question that if i did not request for any international roaming then how come my number got activated and registered with the international service provider. And they said that i got it activated in 2011 but when i searched the communication with them in 2011, it was only for std and isd services activation and no where i had requested for any basic international roaming services pack, airtel had activated it on their own without informing me. I have provided airtel the communication which i had with them in 2011 but they are completely ignoring it.

I have asked this question to multiple teams and multiple people in airtel and no body is answering it. I have all the proofs that i never requested for it and because of airtel fault, they are asking me to pay rs. 97000/-
Airtel has stopped the outgoing services long time back and they are going to stop incoming services too and above that they are forcing me that i'll have to pay these charges in any case.

Also to my surprise, after asking this question again and again; their appellate team member said that both isd and international roaming services plan is same. I said what? And provided them the link of their website which clearly defines the difference between isd and international roaming.

With no hope left i am writing here by asking the same question again that did i request for any basic international roaming services pack in 2011? If no then why i am liable to pay these charges. Even though i am ready to pay their maximum international roaming plan charges of around 4000 + taxes but airtel is not agreeing to it.

My number is [protected].

Thanks!
Vipin khurana

Sir ap btaiye mje kya m ye sim tod du mje 5, 6 sal hogye mje airtel hi shi lgti h but mera net atak jata h chlte chlte mne 2 3 bar complaint kri h koi sunwai hi ni h ye koi tarika ni h ap mje btado mera ye kam hogya ya ni ya m sim change krlu! Rply plz number ye h [protected] ap plz jaldi krdijiye ise solve m bhut dino se bol rha hu plz plz plz plz

Big Cheating, I got offers from Airtel Recharge with 399 and I'll get Unlimited local + Std calls with 1 GB data/day for 70 days, I recharged 18th April and now today 16th May My Services stop, only 28 days it's worked. Airtel Customer service says we can't do anything.

Sir mai vikash paswan, 1 airte ka 300 me sim kharida electronic point maranpur se 02/05/17 ko mujhe bola gya tha ki 1 month free call or 28 gb data milega jisme 1 gb per day par data nahi mila or jab retailer ke pass jate hai to roj mujhpar hi gusa ho jata hai

Dear sir/madam

I would be highly greatful to you i[censored] provide me the details of incoming and outgoing calls for my airtel prepaid no.[protected], on my email id mentioned above. I have in a problem without my last outgoing or incoming number. Now i do not have those numbers that i have to deliver and my business is also associated with those consumers. I am going to call you only for the details of the email address you received from me.
Thanking you
Only the pure pariwar of a jimmedari is limited to me or my call details are only for the most important information. It is possible that i am able to send my call details only to the email id.
Regards

Pankaj yadav

Airtel took new subscription by giving false promise of providing new fibreoptic plan to existing broadband plan holder at no additional cost but a free new landline instrument.
No free instrument provided. Charged Rs. 1000 as activation fee. Since Mar'17 following up but not ready to refund activation fee. In spite to writing several emails to appellate authority giving contact detail and name of Airtel rep. Only dragging and harassing .

My no. is [protected]. I recharged my no. With Rs 40 but immediately thereafter my balance was deducted with a message that international roaming charges are being deducted even though neither did I apply for it not did I move on any international trip. It further says that a balance of Rs 75 will be deducted later. I want an explanation for the same or a refund of the deducted amount.

This is regarding my mobile number [protected] for which I believe I have been over billed for my current billing cycle of April'11-to-May'10. Basically I had gone out of India to Singapore and had activated Int'l roaming pack for INR 150/- through "myairtel app" post which no options were shown in the app that I need to subscribe additional packets for roaming AND neither did anyone bother from Airtel to call back and guide me for the Int'l roaming service.

I have been now billed for INR 5, 166/- which I request to be waived and charge as per my monthly billing plan.

My submission is if the company is so customer oriented... than why didn't anyone call from customer support post activation of Int'l roaming pack and check that still customer hasn't subscribed to any Int'l roaming pack... let us call the customer and accordingly guided myself that post activation, I as a customer need to subscribe to Int'l roaming packs. I would have willingly agreed.

It seems Airtel is least bothered to understand that the fault is from there side and just giving same replies without any concrete resolution of accepting their fault and waiving off the entire amount despite the fact I have 7 connections with them and paying around INR 4, 000/- as monthly payments.

Regards
Priya Mittal
[protected]

Transaction Reference[protected]

Please send the payment receipt for payment against the bill date 03.05.2017 to the e mail address - [protected]@yahoo.com. Refer above transaction No.