Airtel was cheating everyone in india before jio lunched and now also airtel is cheating by not keeping their promises.
On 15-april-2017, airtel has lunched 399 plan which has validity of 70 days. Today i recharged my airtel for 399 and the validity i got is only 28days??
How can they change the plan without any prior notice to the consumers??
But in the airtel home page still it is showing 56 days for 399 plan which i have not got this also??
What should i do, i have recharged for 399 plan thinking i don't have to spend any money for next 70 days, how can airtel do like this to their consumer??
Please do take an action because the promos which airtel made and breaking their promises without any notice?
If 10% of people in india has recharged for 399 and airtel doing such a fraud things, they have have earned a huge money, and then it will be converted as black money because airtel will show that they give such options facilities to the people but it is not.
I think they have earned hundreds of corer with this fraud cases and by their advertisement many people has ported to airtel network.
See how they are cheating people and making people to come behind airtel network..
How can this be justified??
Thank you.
Regards,
Satya
Apr 27, 2017
Complaint marked as Resolved 1.Company should not change their plans without any prior notice to the consumer and when company introduces new plan atl st it has to stay for some month but this 399 plan is reomeved within 10days.
I want my money back, therefore I request you to kindly to provide me Rs.399 to my Airtel wallet account.
2. Company should not bring consumers by advertising it well and not keeping their promises as many people would have ported to Airtel just because of 399 plan and now there is no 399 plan which means Airtel has tried many people to bring to those network.
Airtel customer support has been notified about the posted complaint.
Apr 28, 2017
Updated by rishiss21 This issue is not yet being resolved, please do help me
Verified Support
Apr 29, 2017
Airtel Customer Care's response Dear Rishi,
This is with reference to your post, dated 27 April 2017.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at [protected]@in.airtel.com
Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Apr 30, 2017
Updated by rishiss21 This problem is still not resolved, request you to please do address my queries at the earliest.
Verified Support
Apr 30, 2017
Airtel Customer Care's response Dear Rishi,
This is with reference to your post dated 27 April 2017.
We tried calling you multiple times to get additional details to enable us to address your
concern.
However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Apr 30, 2017
Updated by rishiss21 Hello,
I am sure that my mobile is always reachable, if you don't believe than I have got so many calls today, I wounded how could you not able to connect to my number.
You can call me to the same number which I have mentioned.
[protected]
The below attached are all today's call list.
Regards,
Satya
May 02, 2017
Updated by rishiss21 Hi,
Please call me today or tomorrow at 4:00pm, if your are yet not able to reach me, can you please give me your contact number with your availability, so that I can call you.
Regards,
Satya
Verified Support
May 07, 2017
Airtel Customer Care's response Dear Rishi,
This is with reference to your post dated 27 April 2017.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at [protected]@in.airtel.com
Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
May 08, 2017
Updated by rishiss21 Hello Mr. Rajesh,
You can see my comments, I have sent you nearly 3 message and I have provided you my availability which you hav asked me and I waited for your call and there is no call from your side.
You have wasted my time too.
My issue is not yet being resolved, on what basis you are saying my issue is resolved
I request you to kindly address my queries.
Regards,
Satya
Just write a complaint to TRAI About this to short out the issue. They will guide you as well as Service provider (Airtel).
Anguraj