Airtel Complaints & Reviews

Hi,

My father has gone to US to meet my sister and for that, I had activated a 1 month IR plan on his airtel number which got expired on 23rd Dec. Earlier Airtel had a policy in which if you are travelling internationally and activate a roaming plan, the same plan would get activated again once it ends. Im this case as the plan ended on 23rd Dec and my father was still in US, they shifted him to a daily IR plan and since he is not that tech savvy, he missed the notifications even if they have sent any and because of which the bill has become extremely high. Now my question is shouldn’t the organization have that moral responsibility and apply the best possible IR plan in case the customer forgets to reactivate it which in this case would be monthly plus why would you change that you need to reactivate your plan whenever it is ending.

I did the recharge for Rs 2999, on Jan 6 2021, amount has been deducted but, has not been reflected to airtel number
Airtel number : [protected]
transaction number :[protected]
order id:[protected]

recharge method: airtel thanks App gpay amount was received by : RazorpayAirtel

Hi,
Due to some feasibility constraint in your locality, new Airtel Xstream Fiber connection (request No. [protected]) could not be processed. The refund of the paid amount will be processed soon.
I received this massage date of 14/01/2022 from airtel.

But still I have not received refund.
Please give your valuable feedback.
Thanks!

Got my postpaid mobile connection ported to Jio almost 2 years back, still waiting for security Refund from Airtel, Security amount Rs 6000/- (Six Thousand Only) Mobile no [protected]

I don't have any active plan but have sufficient balance for sending port SMS, the SMS sending fails.

As per TRAI rules, no active plan needed to send port SMS.

I requested for my fixed landline/broadband disconnection on Dec06/2021 with a request no:[protected] and my Fiber ID[protected]_ap.
I moved to other broadband connection after requesting to airtel for disconnection by mail(attached for reference)and also by calling customer care multiple times.
But still this month by bill got generated and asking me to the bill(589rs),
Which is very disappointing, even after calling multiple times..CC executive and supervisor also spoke. Late they told backend team will call...still i will get so many unnecessary calls and asks for OTP for cancelling the connection. But still nothing happened, its Ridiculous, Very bad service, Lot of disturbance, unnecessary pressure, . Kindly do the necessary action and do the needful.

Unable to dial[protected] which is a toll free number

Hi,

I'm so disappointed with your services that I think I need to go to the Consumer Forum for the unprofessional behavior of Airtel towards my request.

I've shifted from my Delhi address to my Hometown Patna and the customer service agent told me that they can fix the connection to my Hometown. However, when i took my router and modem from delhi to patna as advised by your agent then after chasing with you for almost 5-6 times your agent told me that this connection could not be fixed in Patna.

I told them to discontinue my service in that case from 27th June 2021 and refund me my money. However, since then I haven't heard anything from your team and have not received my refund. Is this a joke and do you play like this with all your customers?

I want immediate attention to my matter or I would not hesitate to take legal actions towards airtel. This has caused me so much mental stress.

Fixed Line number- [protected]
Broadband ID[protected]
Relationship number- [protected]
Name- Richa Kumari
Contact no- [protected]

As per the conversation I had with one of your colleagues over the phone, he asked me to send the bank statement. The statement will prove that I haven't received any refund from Airtel.
I've attached the bank statement from June until September.

Please let me know if you need anything else from my side.
Phone no:[protected]

Dear Airtel,

I have recharged my Airtel Number # [protected] with JK Bank Insta pay online, but till now no amount has been credited/reflected in my mobile
1. Payment ID - WJKB[protected]
Acc #[protected]
Amount - 549RS
Dated: 18/01/2022
2 . Airtel Mobile Recharge
Payment ID Reference No. WJKB[protected]
Transaction Date[protected]:36:59
Customer Account Number[protected]
Mobile Number [protected]
Payment Amount (INR) 299.00

Hi..

My wife's name is Indu and we live in Faridabad, Haryana. Last month, we had to travel to Dubai for some personal work and we took flight on 25 December. We did not require any international roaming package from Airtel and we did not ask for it too. But, when my wife received her December bill, we were shocked to see that Airtel has imposed a per day iUAE roaming package of 649/- Rs. on us and they have also charged for other international call and messages. Since than, I have sent our complaint via their twitter and Airtel app, but have not received any revert.

Please help us on this issue.

Our bill no is [protected].

Airtel people can contact us via our registered e mail.

Thanks
Ashish

I need call recording of my no. [protected] happened on 3rd and 7th jan with [protected].
It is urgent

I have paid for Airtel Xstream in advance and before payments sales person committed to do installation on same day. But after payment he postpone it for next day and give excuses. Then next day also he just gives false commitment and nothing happened. Its is a very bad experience with the airline. First impression is 3rd Class how could I think to continue with such customer support. I will choose to get refund instead to continues with such company who's employee gives fake commitment and only focus to grab the customer instead to support and properly guide them with clarity.

Very poor at Purnea, Bihar, 854301. Never experienced such bad internet connection from airtel.

I visited the Airtel store as I was facing issue with services and they changed the Sim. Even after that I'm not able to use the services. Also, after the SIM change I'm not able to enable VOLTE. I inserted a Vodafone SIM and then my device showed volte. But then after insert the Airtel back, volte is not shown in my device. The ### CUSTOMER service says we are raising a service request, please wait. They are closing the service requests without giving any resolution. Such a waste telecom service airtel is.

My sim has been blocked by someone which is why i am unable to make more than 20 calls in a day.

I'm using Airtel prepaid number for more than 13 years and frequent flyer to the UAE region. From 2022 Jan onwards Not able to receive sms in the Airtel India sim. Tried connecting with Chennai Customer Care and Portal and AirtelThanksApp and Twitter but no luck. The issue is being for more than a couple of weeks no one has been ready to solve or hear about it.

what is the approximate timeline for this solution, coz this India mobile number is connected with everything as everyone knows! Digitalization and technology should make mankind's life easier but nowadays it's in another way like getting into a trap.

I am using airtel sim more than 5 year.
When I visited dubai in 2018 airtel was working here I would get msg and call alert. In 2019 also I would get msg and call alert. Now I am in dubai, 1st month I got the messages. But after that I even recharging also I don't get messages or anything. Its now showing no network

Hi,

This is to bring to your kind notice that I have applied for disconnection of my Airtel broadband connection on 13th Nov 2021 (since I have moved to my hometown and thus do not require the connection anymore). Please note my account details below.

Connection Details:
DSL number:[protected]
Landline Number: [protected]
Account Number: [protected]

Even after repeated follow-up with your customer care executives on 121, my connection is still not disconnected with bills being generated month after month. Everytime I have been provided with false hopes and assurances such as your service will be barred from immediate effect etc, but no action has been taken from your side.
I can also list down at least 6 different service requests (Service request number: [protected], [protected], [protected], [protected], [protected], [protected]) which has been generated from your side to close my connection but either they have been closed automatically without my permission in fraudulent ways or they have been left open.

This is unprecedented harassment caused by your organization's fraudulent behavior which I think is quite common going through online posts and blogs which mentions similar problems faced by your customers in disconnecting their connections.

I have said this many times earlier and I am mentioning this in bold letters again that -I DON'T WANT TO CONTINUE WITH THE ABOVE MENTIONED CONNECTION. NEITHER DO I WANT ANY RETENTION CALLS FROM YOUR SIDE. THEREFORE PLEASE DISCONNECT MY CONNECTION WITH IMMEDIATE EFFECT, otherwise i will be forced to escalate this issue further and proceed with legal action.

Expecting your prompt response,
Thanks
Shreyas Natal

The procedure is that if our unlimited recharge has been done for 28-56-84 days, the validity of the 301 recharge (50 GB of data) provided will be the same. however, we recharge for more than 28 days, it will be extended for 28 more days. the date I recharged was the last day and the next day the data and the call will end. They cut off my remaining 49 GB of data, I even recharged it before my data/calls stopped.
I called 198 from my phone [protected] regarding my 301 recharge for 50 GB which had expired for my other Airtel sim: [protected]. They replied that the validity will be the same as the existing recharge only (that I agree), they even transferred my call to Sr. executive, that person keeps saying the same thing. A few more days I recharged with 301 and recharged for 28 days unlimited plan and found that the validity of 301 is showing as remaining days of current plan + next recharge (today = 2 months & 2days). How confident they were when they said false information. I know I wasn't wrong but they were thinking that they are the only ones who know everything. It's really frustrating.

Compny advertised very fast netwek but reality me Google bhi open nahi ho rha h and also 999+ ping
And compny not solve any problam and they are not risponce for complant