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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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Airtel reviews & complaints page 135

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S
sri sh
Jan 28, 2022
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Address: Tiruppur

I use Airtel broadband with the plan of 499Rs for speed of 40Mbps/month.
The internet has been very slow, around 1 Mbps from past week and calling customer care is of no help.
We called 2 days back and the woman said there's construction going on which is causing the issue, yet it gets fixed the second they cut the call and then next few hours later the issue comes back. Its common sense that if there is physical issue it needs to be fixed physically. This means she lied and just wanted to get over the call. We told them to send technician and the guy just called and said he fixed without even checking it.
Today on 28Jan we called again and the guy said they see the speed of 46Mbps being sent from there means there is an area issue and they will fix it asap. We called our family friend, they live in the next apartment and they said their speed is fine.
We called the customer care again. Another guy picked and said that there has been an issue going on and that it will be fixed by evening 4 pm. And he refused to register a complaint.
EVERYTIME WE CALL THE CUSTOMER CARE, THEY CHANGE THE REASON FOR SUCH POOR QUALITY.
Is this a scheme for us to get higher value pack? Is this how Airtel scams people now? By giving poor service yet the billing is always on time.
Airtel customer support has been notified about the posted complaint.
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    K
    Jan 28, 2022
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    Address: 93/304,SKYLARK CHS,RSC-48,GORAI-2,BORIVALI-WEST

    Dear sir,
    I have recharged in my prepaid mobile from myairtel app thro' net banking on 23rd January 2022. Though recharge shown as successful & amount deducted from my bank account, but recharge not reflecting in my mobile no.[protected].

    I have contacted airtel customer care cell. They didn't help me.

    In view of above, i would like request you to do the needful as early as possible & oblige.

    order id:[protected]

    Yours sincerely,
    Kshitij Sharad Yadav
    Mumbai-400091, Maharashtra
    Email. Id - [protected]@gmail.com
    M/no.[protected] (Airtel)
    Airtel customer support has been notified about the posted complaint.
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      S
      SRIRAM AC
      from Noida, Uttar Pradesh
      Jan 28, 2022
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      Address: offices are in every major city

      I live KPHB 9th phase, Venkataramana colony, Hyderabad and from last 9 days we have an network issue in Airtel network by which we could not use mobile data and making, receiving calls have become an huge issue.
      My entire apartment has this issue and am forced to use WIFI calling to make or receive calls which is draining my WIFI data. I have complained numerous time through their app and customer care. They are giving such a lazy answer as they will resolve the issue by 10 days and all that crap. This has been 9 days already and we should wait for another week it seems according to them which is so frustrating as as an typical network outage, they are taking 2 weeks to resolve. They did not even bothered to call me and explain what the issue is as when I go to next colony road, network is working fine.
      It is a complete lack of accountability as we should loose 14 days validity in our recharge amount and use nothing but WIFI calling. All our works are getting disturbed due to this network outage and they don't seem to care.
      You can contact me on [protected]
      Airtel customer support has been notified about the posted complaint.
      Jan 29, 2022
      Updated by SRIRAM AC
      have not received any call or update regarding this issue so far. Not a single clarification from them as this has been the problem from last 10 days.
      Feb 03, 2022
      Updated by SRIRAM AC
      Yet to receive an clarification regarding the issue and the problem still exists
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        C
        Chauhaan
        from Ghaziabad, Uttar Pradesh
        Jan 28, 2022
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        Address: C340/S6, Parshav Appartment, Ext. 2, Shalimar Garden

        Raised this to airtel customer care through email on 25th that from my [protected], i am not able to make or take call as voice get silent in between for 8-10 seconds on regular interval, so far there is no solution provided, despite in copied nodal and appellate in my email. they provided reference number CNWDV3DEL[protected].

        i have share my alternative number [protected] with them as well for further communication.

        I am working from home and its been a nightmare for me to get connected to my team in last 3-4 days, looks like i am cut of the world.
        Airtel customer support has been notified about the posted complaint.
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          A
          Aayush mihir
          from Bihar sharif, Bihar
          Jan 27, 2022
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          Since I ported my Vodafone idea number to Airtel on 24 Jan 2022 and they confirm that it being port on 27 January 2022 on 11.06pm on that time when i insert a new Airtel sim they continuously display no network so tell me what was my fault and why I have to pay it
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            N
            Nandkumar1995
            from Basti, Uttar Pradesh
            Jan 27, 2022
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            I have requested for a reactivation of my BB and Fixed line number [protected] and account no.[protected] I have a Ticket ID [protected], however still no reaponse from Airtel team. Activation takes only 1 day and why is reactivation takes longer then new connections.

            Not happy with the service.

            Request you to kindly process the request on priority.

            Regards,
            Nandkumar
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              S
              sunnymotwani
              Jan 27, 2022
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              Dear sir
              my airtel number is [protected] i cannot recieved my upc code in my number and i called castmer care he told me my number in business rejection but why dont tell me. so request to you plz generate my upc code and solved my issue qukly
              thankyou
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                L
                Lijin Aniyeri
                Jan 27, 2022
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                Address: 501 , Sama Tower , Al Barsha 1

                Hello my name is lijin k . Now i'm working in dubai and the issue is my sim card (no +91 [protected])is not working in last few weeks .Its showing like no network is available, please resolve the issue asap becouse most of my importent datas are linked with this number
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                  K
                  KarthikPonnuvel
                  from Namakkal, Tamil Nadu
                  Jan 27, 2022
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                  24/11/2021
                  Online mobile recharge
                  airtel order id[protected]
                  I am done my airtel recharge (Rs1498) through SBI Yono (mobile banking) on 24/11/2021 @ 10.30 pm.
                  recharge amount was debited from my SBI account (Reference No: UHC 1536318) but in the airtel side they said amount was not received. again I write mail to SBI bank, they said transection was successfully done so please check with airtel .
                  This Problem was not resolved by airtel for Past two months. I need Refund, so kindly take action & resolve the issue as soon as Possible.
                  Thanks
                  Karthik P
                  My mobile no is[protected]
                  Mail Id : [protected]@gmail.co
                  Airtel customer support has been notified about the posted complaint.
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                    P
                    Jan 27, 2022
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                    I have tried opening a ticket which was promptly closed by Airtel. My SMS is not working (It is not a device issue, I can use another number SIM and send SMS). I am fed with their service, cannot port either because we need UPC code which is delivered via SMS.
                    Airtel customer support has been notified about the posted complaint.
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                      C
                      Chinki Imli
                      Jan 27, 2022
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                      Resolved

                      Website: Airtel Thanks App

                      I tried to recharge for my airtel number for Rs.719/- which after Rs.29 discount, remained Rs.690/- via Airtel Thanks App, i filled all the required information, bank account details, otp and amount got deducted and recharge failed message shown by airtel thanks app .
                      There is no facility in Airtel to talk manually with customer care . I am in huge loss .
                      Please resolve my complaint asap, as i am a poor person, i can't afford such losses.
                      Jan 29, 2022
                      Complaint marked as Resolved 
                      Not resolved till now, today is third day.even they had closed my complaint from Airtel thanks app.
                      Airtel customer support has been notified about the posted complaint.
                      Jan 27, 2022
                      Updated by Chinki Imli
                      I have recharge issues for different mobile number ([protected]), not for registered number.
                      Jan 29, 2022
                      Updated by Chinki Imli
                      Nothing happened till now, you rich people will never understand the hard earned money of poor people .but i will reach higher authorities to solve my issue .
                      Useless website
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                        I
                        itsjagadeesh
                        Jan 27, 2022
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                        Address: 20, Sarakki Main Road, JP Nagar 1st Phase Bangalore Bangalore District Karnataka India
                        Website: www.airtel.in

                        Airtel wallet number
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                          Nithya Joseph
                          Jan 27, 2022
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                          Dear Sir /madam,
                          I live in Subbannapalya, Banswadi main rad, Bangalore. There is an Airtel junction box installed in front of my house. The junction box is now used by the public to dump garbage and this is causing a lot of problems. And also we are planning to add a bigger gate and the junction box is causing a hindrance. Kindly remove or shift the junction box to a different location. A prompt action would be appreciated. Thank you
                          Nithya
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                            Uzma00$Fatima
                            from Hyderabad, Andhra Pradesh
                            Jan 26, 2022
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                            I have done wrong recharge on my airtel mobile number through net banking.
                            Please reverse the transaction and do the needful.
                            I am attaching the details of transaction.
                            Wrong number: [protected]
                            Amount : 179
                            Correct number : [protected]
                            Transaction id : [protected]
                            Airtel customer support has been notified about the posted complaint.
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                              Anshul00
                              from Patna, Bihar
                              Jan 26, 2022
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                              There is very bad 4G network at my location. I get only 2 network bars. I have complained many times but didn’t get solution.
                              Airtel customer support has been notified about the posted complaint.
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                                Balaragavan
                                Jan 26, 2022
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                                My airtel sim is not working in (UAE). I have even done a recharge of Rs. 455/- last week until yesterday working good but nowl no network is showing. It's showing network is not registered.
                                All my India accounts - Bank, social media & stuff is linked to it.
                                Please fix this issue or get back to me on Expecting a quick action
                                Airtel customer support has been notified about the posted complaint.
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                                  016_Arindam Kuthiala
                                  Jan 26, 2022
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                                  Accidentally recharged a no. Instead of my no. i was using google pay, they suggested to contact operator. I have written an email as well. The text services says that
                                  “you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
                                  The no. I recharged was: [protected]
                                  Right no: [protected]
                                  Transaction id:[protected]
                                  Amount: ₹1799
                                  Date: 26.01.2022
                                  Airtel customer support has been notified about the posted complaint.
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                                    Ayanagar@residents
                                    from Delhi, Delhi
                                    Jan 26, 2022
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                                    Complaint against the installed mobile tower on residents house in Residential area.

                                    Esteemed Sir with due respect that we are the Residents of Phase-5, AYA NAGAR, DELHI-110047 Our neighbor Mr.Sanjay Jha A-2/ 217, ISHWAR COLONY AYA NAGAR DELHI-47 has installed some MOBILE TOWER with boosters on their roof top. The said Building is not only situated in a densely populated residential area, but also there is a School just nearby. I suppose According to the MCD Guidelines no tower can be erected in residential areas. Also as...
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                                    Govind38
                                    Jan 26, 2022
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                                    I made a payment of Rs.2, 773.94 on 21-Jan-2022 for my airtel black [protected] through airtel thanks app where I chose UPI payment and gave my icici upi id. I completed payment in my imobile app and money got debited but in the airtel thanks app it failed. I checked with the bank and they confirmed its credited to the beneficiary account and shared the transaction reference number[protected]. And also I raised a SR ticket with airtel with the number [protected]. Today I called airtel and asked for a call back from the supervisor, he informed me to send the screenshot of the statement through mail which I attached and sent a mail. Please resolve this as soon as possible since tomorrow is my due date. I need to suffer from service disconnection and penalty due to the mistake which is not from my side.

                                    Thanks,
                                    Govind
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                                      Ashwin Nandihalli
                                      from Bengaluru, Karnataka
                                      Jan 26, 2022
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                                      My number [protected]

                                      I baught 301 pack 50 gb data today morning

                                      So the data validity is mapped to my active plan which 239 which will expire in 4 days

                                      So i subscribed to a 99 smart plan

                                      Problem 1: is 99 plan has been activated immediately when other plan is active. It should get activated after 4 days post current plan expired

                                      Problem 2: 301 data plan validity should get extended to 99 plan end time
                                      Please fix both problem
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