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Airtel Complaints & Reviews

www.airtel.in

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Updated: Aug 12, 2026

Complaints 54818

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21980

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32838

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

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Airtel reviews & complaints page 14

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Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II, New Delhi, 110070

Everything is fine in Airtel but one thing is very bad that sometimes 1.5gb is not used and the message comes that you have used 100% of your data, today you have used practically 1gb and the message has come that you are using 100% data. Have taken it is not only in my sim or mobile, almost people are facing this problem in other telecom companies, no such problem is found, Airtel use that data speed is good in it...

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Address: Indian

Sir, i placed one airtel dth connection but due to no signal at my location the airtel representative didn't able to connect the digital tv. So i need the money refund of Rs 1649. which i paid to airtel hdfc account. I have the details of payment and order id also. But it's about 3/4 days money was not refunded. And airtel executive also didn't help me with it. My no. Is [protected]. And i am attaching some screenshots of the payment which...

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I lost my simcard on April 2021 and now it's more than a year of been dormant and I want to claim it back, they refused saying it had been recycled back to the market, this is the phone number [protected] please I need it back...

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Address: Patna

Website: Airtel

I have done recharge of 209 on 7 July 2022 from airtel thanks app and done payment through upi Google pay and my amount is deducted and airtel send msg that recharge will be reflected within four hrs but its been 3 days my recharge is not reflected in my sim...

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Address: The luxe Collective

My Airtel Xtreme fiber is not working from past 2 days and now I have come to know that there is no place where I can complaint on call for that. This is the worst operator. Tried so many numbers from internet that says AIRTEL but none is working or responding....

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I have recharged my Airtel digital TV through Google pay (QR) provided in the message box of set up box for Rs.302/- on 02/07/2022. Bank transaction was also completed successfully but my Airtel digital TV account is not recharged till now. I got no message regarding the recharge and debited amount is not reflecting on my Airtel digital TV account, although the amount has been debited from my bank account.

Regards
Suresh...

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I had bought an airtel sim back in 2012 in Tamil Nadu. I have been using this sim since then. I currently reside in Dehradun. I am unable to make outgoing calls and I have been facing this issue since 3 months now and then. I am just able to make calls to airtel numbers. And when I try to call airtel customer care number (121), the automated voice speaks in Tamil. Atleast it should be in hindi or in english for all the airtel sim users regardless...

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I emailed Airtel 2 months ago to disconnect my broadband connection. They called me and asked me for a reason for disconnection and then forced me to move my connection to safe custody instead of disconnection. I explicitly asked and they confirmed that there would be no charges for safe custody. Now they keep sending me bills every month. When I called them to ask what the bills are for, they say that these are safe custody charges. I asked...

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I would like to change my mobile network from Airtel to other network through MNP

PORT [protected] SENT TO 1900

Error message from +911901

UPC cannot be generated as there are subsisting contractual obligations with your service provider. please contact your service provider for further assistance

Regarding this issue many times i called airtel customer care 198 and 121,
even...

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Address: Airtel Hyderabad

Website: Airtel Hyderabad

On 4-June- 2022 I lost my keypad phone which has airtel sim when I reached airtel store they told me to bring required documents as I agree to do but the new sim will be in postpaid option for 4months starts with minimum package of 499rs, this is totally a cruel thing by airtel service provider how can a lower middle class people afford rs 500 a month for 4months please change this process and I request you to give a prepaid new sim....

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I have taken airtel fiber 799 plan which is 100 mbps and i had taken for 3 months advanced rental but after 1 month i had taken static ip and it was given to me after 1 month and after that by upload speed became only 10 mbps instead of 100 . since then i have been calling customer care but they never bother to resolve it . everytime i call customer care they raise a complain and close it from the backend team without my permision . i had...

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Address: Al Baik jabal Noor Makkah

Dear sir
I would like to inform that my airtel sim is not working in Saudi Arabia I need to use in Saudi Arabia international rooming.
So please need your support
[protected]@gmail.com
Thank youðŸ™...

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Hello Jolly Thakkar,

Greetings from Airtel!

This is with regard to your email asking for a refund of the excess payment made for your Airtel number [protected].

I would like to inform you that, you have excess amount of Rs. 4224.46/- and it will be adjusted for upcoming bills otherwise you want refund the amount kindly share the scanned copy of your cancelled cheque/passbook/bank statement.
br...

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I have made the payment of rs. 588 using Google Pay on 2nd May @10:47 am.but the airtel app is not showing any payment. and Airtel customercare team closed my complaint 3 times stating that its not received.

Whereas my bank confirmed that payment successfully credited on beneficiary account on 2nd may itself. Kindly refer attached screenshots for same confirmation.

Ac NO: [protected]
Land Line No: [protected]br...

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I had an issue in my payment so that I called to customer care and explained but the customer care person named kouser, she not understand what is my query and simply she answering with improper response. Customer care person should behave politely and should ask the queries clearly and need to support as per their need but this person behaviour is not proper. She connected to manager and manager sorted my issue. Manager can sort the issue...

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I am in Abu Dhabi now as there is no Airtel network here. I have purchased an international Roaming pack for 799. But still it's not showing network. I tried restarting and manual selection. As there is no network I am unable to contact their customer care number. I have sent an email explaining this issue. Instead of helping me they are asking to call customer service. I am porting this sim once I reach India. But now I need my refund....

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Address: Sector 66

I have an Airtel Black connection with my wife Ms Satabdi Bose's number [protected] added to the plan as a postpaid connection.

This is really very frustrating and unprofessional from Airtel to deactivate/ barred the number (i.e. [protected]) for all outgoing calls without any appropriate justification and prior notice. We used to pay our bills on a regular interval and that too without delay or after the due date. Till date,...

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Address: 1/9, LIG, T.N.Arivoli 1st Street, NH2 Extension, Maraimalai Nagar, Chengalpattu (D.t), Tamilnadu - 603209

I wish to bring your notice that there is a airtel broadband junction box infront of my main gate. The junction box was installed without my knowledge. The installation of junction box is such that it is infront of house. Now the junction box is causing a lot inconvenience to me. So you are requested to remove or shift it within week after that we will not responsible for that....

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Address: Hyderabad

I had cancelled my Airtel Postpaid Broadband connection back in December 2021. This includes my broadband and the Dish since there was an offer to recived free installation on opting for dish as well. After a couple of Hassling calls I was told that my device and assets would be picked up in month of January 2022. They are lying in my house till date without any engagement from the staff. Moreover I just received a call yesterday from the...

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My airtel 4G hotspot is not working. Have tried resetting it still not working. It shows the connection name when turned on in my list of wireless networks, but it does not connect. The colours on my device are green, blue and red in that sequence. Normally the red changes to green/blue when connected but this is red for the longest time. Called customer care but they did not help either....

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