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Airtel Complaints & Reviews

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Updated: Jan 15, 2026
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Airtel reviews & complaints page 14

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S
Sai kani
from Chennai, Tamil Nadu
Mar 12, 2024
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Address: Airtel Center, Plot No. 16, Udyog Vihar, Phase-IV, Gurugram – 122015, India
Website: www.airtel.in

It is since 3 days from when i have raised a complaint but there's no progress in the service, the technical team from airtel are not responding to calls.
Airtel has not upgraded my connection from copper technology to fiber technology for years together and because of it, im getting only 16 mbps speed but as per my basic plan, im supposed to get 40 mbps speed.
Im totally disappointed with airtel's approach, they neither upgrade the technology of my service nor resolve the connection issues promptly nor atleast cancel / disconnect my service and they expect me to pay the bill on time fully for a fiber technology plan.
Airtel customer support has been notified about the posted complaint.
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    K
    krupapavani
    Mar 11, 2024
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    Wrong deduction without reason

    My name is Krupa pavani. I'm using Airtel number for more than 10 years. Im in Qatar now and I face repeated main balance deduction without reason. On 17.12.23 after recharging with Rs.500 my main balance is Rs.587, I came to India on 22.12.23 and I came to know my balance got deducted without any mail/ sms by contacting customer care.

    Again on 02.01.24 RS.100/ got deducted and meanwhile I raised a complaint with both consumer...
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    P
    Pree28
    Mar 9, 2024
    Mar 9, 2024
    This thread was updated on Mar 9, 2024
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    Airtel provided Wynk premium subscription during recharge but the subscription expired way before the validity of the airtel plan ended. This is pure cheating.
    +1 photos
    Airtel customer support has been notified about the posted complaint.
    Mar 09, 2024
    Updated by Pree28
    When asked Airtel representatives, they simply shrugged their responsibility and said to reach out Wynk. And nobody responds at Wynk. So, it's just convenient for Airtel to ignore customer complaints like this.
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      N
      Nivetha Muniyeandhran
      Mar 7, 2024
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      Address: India

      I'm a airtel customer and I've recharged my prepaid sim on feb 15 for INR 455 pack through google pay and that plan is still active. Also, I've mistakenly recharged again on Mar 6 for INR 666 pack through google pay and this plan is also become active today.

      I was trying to speak to airtel customer care executive but the call is not getting connected.

      How two packs can be activated same time? Airtel is always giving worst user experience.

      I either want refund of INR 666 or this plan should get activated once my INR 455 plan got expired.
      Airtel customer support has been notified about the posted complaint.
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        M
        Manoj74832457282
        Mar 5, 2024
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        Look sir have raised complaint on 1 rd march.
        there is issue in the product always there is internet issue in broadband .
        now we don't want use airtel service i need my refund back or a new connection

        my airtel reg. no .[protected]
        airtel xtream fiber account number [protected]
        Airtel customer support has been notified about the posted complaint.
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          S
          Report
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          Please my mobile number recharge 29.02.2024 and time 7.35 pm amount 455/ my mobile number [protected] my account debit to not received amount not recharge so my account refund myself
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            J
            jadav&co
            Feb 28, 2024
            Feb 28, 2024
            This thread was updated on Feb 28, 2024
            Resolved
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            Resolved

            Recharge is failed
            +1 photos
            Feb 29, 2024
            Complaint marked as Resolved 
            Recharge is failed
            Airtel customer support has been notified about the posted complaint.
            Feb 28, 2024
            Updated by jadav&co
            Recharge is failed
            Feb 28, 2024
            Updated by jadav&co
            Recharge is failed
            Feb 28, 2024
            Updated by jadav&co
            Recharge is failed
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              I have raised a complaint regarding internet issue on[protected] at airtel custormer care, they given due date of[protected], the customer executive said it will sorted out before[protected] but still it not solved. when i called the customer care executive after the due date they are saying it will take more time and will be sorted out by[protected]. They are cheating with us by providing bad network and because of this bad network i could...
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              S
              Sunsee
              from Chennai, Tamil Nadu
              Feb 25, 2024
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              My broadband connection is not working from 21/02/2024 and no action taken by the service provider till date indpite of repeated complaints in thMyAirtel app and through their customer support number. All I am getting is saying the complaint is taking longer and being attended to. I get at least 3 SMS daily an SMS whenever I make a complaint but nothing is happening
              Airtel customer support has been notified about the posted complaint.
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                V
                Vipi_5454
                Feb 24, 2024
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                It is cross connecting when I call someone else
                Airtel customer support has been notified about the posted complaint.
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                  S
                  Shaswatshah
                  Feb 22, 2024
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                  The 5g of the broadband landline number [protected] is not working and its been 7 days without stable internet . I have complained like twice still no response from technical team .

                  Please sort the matter by sending a physical team check up ASAP .
                  Airtel customer support has been notified about the posted complaint.
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                    P
                    Parag A
                    from Pune, Maharashtra
                    Feb 21, 2024
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                    I have opted for data booster for Rs 200 only for 1 month for mobile no. [protected]. This is getting added in the bill every month. Also there is no option given in the Airtel app to cancel it.
                    I have been misled by Airtel and needs to switch out to better services.
                    Airtel customer support has been notified about the posted complaint.
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                      G
                      Gulab paul singh
                      Feb 19, 2024
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                      I had recharged Rs 239 on 18th February 2024 at 8:23 am! But even after the money was deducted from the account, my mobile number was not recharged. Euronet recharge is showing successful on airtel app but no recharge has been done on my number!
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                        M
                        MadOfficial7861
                        from Mumbai, Maharashtra
                        Feb 19, 2024
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                        Address: Shop No 5, Devraj Premises, Swami Vivekananda Rd, Kakaji Nagar, Jawahar Nagar, Goregaon, Mumbai, Maharashtra 400104

                        Me Airtel ki gallery me gya, mera Airtel payment bank ka account block hua tha, me kyc karne gya to Mera finger leke mere Account se bina batae kaise kaat diye waha k tej bahadur name k employees ne, . Ab me wha jagda karne kal jaunga date h[protected]. Plz coperate me
                        Airtel customer support has been notified about the posted complaint.
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                          M
                          ManjunSG
                          from Bengaluru, Karnataka
                          Feb 14, 2024
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                          Unable to call Toll free numbers

                          I am unable to call Toll free numbers from my Airtel prepaid sim. It says I do not have sufficient balance, However, I have 3 months pack with sufficient balance.
                          Its a security issue as I was unable to call customer care of my bank when I lost my Credit card....
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                          B
                          Balaa018
                          Feb 13, 2024
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                          UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
                          Airtel customer support has been notified about the posted complaint.
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                            M
                            moksha poojary
                            Feb 12, 2024
                            Feb 12, 2024
                            This thread was updated on Feb 12, 2024
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                            Wrong number- [protected]
                            Amount- 209 rs
                            Correct number- [protected]
                            +1 photos
                            Airtel customer support has been notified about the posted complaint.
                            Feb 12, 2024
                            Updated by moksha poojary
                            Wrong number- [protected]
                            Amount- 209 rs
                            Correct number- [protected]
                            Recharged for wrong number
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                              M
                              MeurG
                              Feb 12, 2024
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                              Address: Hyderabad

                              I can not make calls to landline STD numbers from my Airtel prepaid SIM. Other service providers like BSNL SIM worked, but not my AIRTEL SIM.

                              Called customer care but the problem is not resolved yet. I can not even call to the Airtel's toll-free number starting with 1800.
                              Airtel customer support has been notified about the posted complaint.
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                                N
                                naredla rama chandra
                                Feb 11, 2024
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                                After having paid the bill also i see that latency in internet and on top of it i am unable to even speak to the CUSTOMER CARE directly to tell what is happening from my end.
                                what nonsense and ### is this. I pay the bill and the internet is always slow, whenever i raise ANY COMPLAINT after 15 or 20 days the issue is ressolved that also is not ressolved. What crap service is this. Ivr does not even accept the negative feedback. What rubbish is this. Right now i paid the bill and there has to be restoration rightI still do not see that. Is there a human being existing in airtel office or there are ghosts sitting in the office not ressolving the issue.
                                i have been asking for my services on [protected]. 
                                Regards, Naredla Rama Chandra[protected]
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  SAI DEEPAK CHANDRA
                                  Feb 8, 2024
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                                  Dear Customer Service Team
                                  I am writing to request a refund for an incorrect mobile recharge that I made on 08 Feb 2024 (08/02/2024). I accidentally recharged the wrong mobile number and would like to request a refund for the amount of Rs- 720.90/-.The transaction ID for this recharge is [protected].
                                  Thank you for your Time and assistance in this matter.
                                  Airtel customer support has been notified about the posted complaint.
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