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Airtel Complaints & Reviews

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Updated: Oct 10, 2026
Complaints 54829
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Airtel reviews & complaints page 16

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R
rahul23567
from Kushinagar, Uttar Pradesh
Feb 24, 2022
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Recharge done but service not received

I have done my recharge at 22 feb 2022, amount deducted from my account but service is not activated yet. I have called the Coustomer care, but he said that recharge not done by me....
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O
Oshaib Beg
Feb 20, 2022
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No refund then port

I recharged my Airtel number with 666 rs. From Airtel wallet. Money deducted but recharge failed and I have got my refund till now.
I will retry recharge after I get my refund.
If I don't get the refund within 8 hours I will port my no to jio.
I am using Airtel for more than 5 years so I don't want that to happen .
If I don't get refund I have to take this step....
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R
Rajeshreddy1024
Feb 17, 2022
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Airtel Black Fraud

I am postpaid customer for 6 year, recently i took broadband connection. Some store executive called up and offered me one bill airtel black one bill for everything premium services and so on. Bill generation date is 17- Dec- 2021 to 17-jan-2022, 13-feb-2022 i got barred for both postpaid number and broadband, as i got low amt i did searched airtel app and found broadband bill pay then i logged in and paid bill only for broadband then my...
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S
swatiagrahari4
from Powai, Maharashtra
Feb 16, 2022
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Unbundling from Airtel Black - no proper billing details and delay

I have Airtel Black plan with Airtel with registered number xxx. I have been trying to unbundle it from last 2 days but not getting any proper response. Various billing amount is provided with no proper justification and clarification or breakdown. After paying amount when I called again I was asked to pay a new amount again. 5 mins job o[censored]nbundling has already taken 2 days. I have been trying to reach manager but they are also not available....
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M
Maheswari T
Feb 12, 2022
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Issue with broadband shifting request

Hi All,

I have been using airtel broadband connection for the last six months and it's recently upgraded to Airtel Black Plan. I had to shift my residence recently which is around 2 km from the current location. I checked with airtel team and they confirmed the airtel broadband feasibility and the new location.

I raised the shifting request ticket with airtel and provided the details and address of the new residence....
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K
Kumarganguly
Feb 8, 2022
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Name Change in Airtel Prepaid Mobile

I have a Airtel Prepaid Mobile number. Unknown to me, my name was incorrectly entered into the Airtel database by the vendor. After the pandemic, the vendor has wound up. I need to get my name corrected. Airtel say this cannot be done online, and I must visit their main Airtel Centre. There is no guidance on Airtel website or from their online call centre regarding the procedure to correct my name. What documents should I show? Airtel representatives...
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T
tinu9590
from Koraput, Odisha
Feb 8, 2022
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Indoor Signal coverage- very poor

Website: Airtel thanks

I have been facing network issue at my location (Inside my home to be specific). The signal strength is too weak where the call gets disconnects frequently.

Complaint was logged many times, but no proper response from the customer care (Apart from some false commitments). Such as - we can check that the outdoor signal quality in your area is excellent. The problem you are facing could be due to inadequate indoor coverage, many...
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tinu9590
from Koraput, Odisha
Feb 7, 2022
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Poor Signal - Indoor

I have been facing network issue at my location (Inside my home to be specific). The signal strength is too weak where the call gets disconnects frequently.

Complaint was logged many times, but no proper response from the customer care (Apart from some false commitments). Such as - we can check that the outdoor signal quality in your area is excellent. The problem you are facing could be due to inadequate indoor coverage, many...
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N
Narinder Kanwar
Feb 4, 2022
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Not providing gst invoice for recharge payments

I did an airtel recharge for 699 on november 29 2021 for which no gst invoice is present on airtel thanks app.This recharge was done using amazon pay balance.A similar recharge of rs 699 was done in january 2022.I am asking airtel to send me gst invoice for this .but airtel customer care says they can not provide that.also I tried to reach them on twitter by personal message.I am not getting any reply from them.why airtel can not share gst...
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N
Neerajdoda
from AMRITSAR, Punjab
Feb 1, 2022
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Fastag inactive

Due to Kissan protest in Punjab, I was not able to operate fastag for so many months. Airtel payment bank made my wallet account Dormant and made fastag inactive attached to account. Now they mailed me that there is no procedure to make wallet account active and not telling the process to activate/recharge fastag....
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S
Suraj Bish
Jan 30, 2022
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Stop ebill service

Address: India

I would like to unsubscribe from airtel ebill service.
How?
for subscribing we have to send a sms "START EBILL " to 121. But for unsubscribe what is the sms to send. i have tried STOP EBILL . It does not work. Pls help me...
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P
Parthk23
from Nagpur, Maharashtra
Jan 30, 2022
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Xtreme Fibre

On 8 January 2022, I applied for a new Xtreme Fibre connection and paid the amount of Rs.3543 as Yogesh (salesman) was there at the time of registration. On 11 January, the installation team said they have some feasibility issues and cannot avail me of the connection I requested for. Yogesh didn't know what was happening. I told him that they are not offering me the box. Yogesh said to me that my amount paid will be refunded back within 7...
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A
Ayanagar@residents
from Delhi, Delhi
Jan 26, 2022
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Complaint against the installed mobile tower on residents house in Residential area.

Esteemed Sir with due respect that we are the Residents of Phase-5, AYA NAGAR, DELHI-110047 Our neighbor Mr.Sanjay Jha A-2/ 217, ISHWAR COLONY AYA NAGAR DELHI-47 has installed some MOBILE TOWER with boosters on their roof top. The said Building is not only situated in a densely populated residential area, but also there is a School just nearby. I suppose According to the MCD Guidelines no tower can be erected in residential areas. Also as...
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I
iamramking
from Nagpur, Maharashtra
Jan 23, 2022
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Issue: Line or Fixed Landline not working on Airtel Fiber 10016103497

I bought my Landline device on[protected] and connected to router. But there was no connectivity.
So, I registered complaint regarding it.
Complain number [protected]
On the same date, but they marked my problem solved without even solving my problem and without verifying the secret OTP provided to me.

The Today[protected] I called them again 2 time but they disconnected my call both the time in between the...
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U
Ullas. Pai
from Colachel, Tamil Nadu
Jan 22, 2022
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Prepaid incoming calls stopped working.

Prepaid incoming calls stopped working.
Nodal officer sent me an automated email about changing phone, sim and settings.
Helpline says there is a problem in my area.

When it was working fine until few days back. Incoming calls have stopped....
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P
platinumpardeep
from Amritsar, Punjab
Jan 6, 2022
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Rs. 100 charged for sim replacement without receipt

My Airtel sim no. [protected] stops working on 04.01.2022. I got new sim against old number from airtel store khandwala, chheharta, amritsar on 06.01.2022. They have charged Rs. 100 for this without any receipt.

Kindly tell what is the cost for sim replacement.

Thanks

Pardeep Sharma...
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N
Namrata Bhadauriya
Jan 6, 2022
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Duplicate sim is not getting activated

Hi Team, few days back I lost my mobile and blocked my sim and filed police complain for lost mobile. I raised duplicate sim request on 1-Jan-2022 which is supposed to be activated after 4 hours but it did not. I called every possible Airtel customer contact number but they failed to provide any insight on this but asked me to wait as my request was stuck in "in process state" and they said it will be processed so just wait. But on 5-Jan-2022...
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R
riteshk1792
from Hyderabad, Telangana
Dec 29, 2021
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Sim Ownership Change for Deceased

Address: SHOP NO 29 16 10 1 S 29 SRI KRUPA MARKET MAHABOOB MANSION OPPOSITE TATA MOTORS MALAKPET HYDERABAD 500036

This complaint is regarding the sim [protected] in the name of my father-in-law Mr. Ashwini Jagirdar. He passed away by illness in August immediately post which the sim has suddenly stopped working. I have submitted all the required documents along with the Death Certificate to the Airtel store in Moosarambagh and Himayatnagar stores, to change the ownership to his wife Rekha Jagirdar.

Due to sim unserviceability, all financial...
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J
Jagdish Karki
from Haldwani, Uttarakhand
Dec 26, 2021
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Paytm and Airtel doing fraud?

Address: PAYTM AND AIRTEL

I recharged my AIRTEL Broadband fibre with 589 on 19 Dec 2021 using Airtel Thanks App through Upi, transaction was successful but recharge was unsuccessful and amount deducted from my account.
On 21 again i recharged with 589 same happened.
I talked to airtel customer care they told me that "you have used our app for recharge as gateway so we cant help, you have to talk to your bank" then I talked to Paytm customer care he told...
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K
Kalabhairava
Dec 21, 2021
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Airtel Junction Boxes / Wires Installed without our Permission - Requesting Airtel to Remove from our Compound Wall.

Address: Chennai

Hello Sir, I hereby inform you that without our permission / knowledge, Airtel technician has placed the Internet junction boxes / wires installed in our Compound Wall, which is very disturbing to us and spoiling the beauty of our house. Attached the photo of the same.

Moreover, I am planning to do some alteration in our compound wall surroundings, hence request Airtel to arrange to remove the Internet Junction boxes / wires...
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