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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 16

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S
Sindhudsz
from Mumbai, Maharashtra
Jul 7, 2023
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Mesh pod scam

I’ve ordered a mesh pod almost a month ago. Haven’t received any call or update regarding the same, inspite of repeated calls, emails and online chats. This is completely unacceptable....
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My compliant was raised on 3rd or 4th Jul 2023, but I have not heard from the service engineer or customer. I have been experiencing this problem for the past four months, but they aren't ready to resolve it.
I had already discussed with Mrs.Niketha and Mr.Israhia for 2nd Level escalation/Supervisor but the problem wasn't resolved.
My work has been interrupted for the past few months due to insufficient/inability broadband/poor...
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H
Harshada Mahajan
Jul 7, 2023
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Remove DP

Address:1-7-50/A JSN Colony near community Hall Habsiguda Street No 8 Hyderabad Telangana 500007

Dear Sir,
I wish to bring your notice that there is a Airtel Broadband DP in front of my house. The DP was installed without my knowledge. The installation of DP is such that it is infront of house. Now the junction I cannot park my Four wheeler in front of house. It is requested to remove or shift the Airtel Broadband Junction Box at the earliest.
Thanking You.
Rahul P
1-7-50/A JSN Colony near community Hallbr...
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Y
YugalSethiya
Jul 7, 2023
Jul 8, 2023
This thread was updated on Jul 8, 2023
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Set top box is not working.

Address:Indore

Airtel claims that for Black users they have dedicated relationship team. They provide priority resolution. However they do not create service request in 4 hours itself. Their xtreme box stop working in every few days....
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R
Ranjit8688
Jul 7, 2023
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Deactivated SIM card even after regular recharge

I am Ranjit Kumar. I have been a customer of airtel since 2015. My personal number +[protected] was deactivated recently.
After reaching out to the nearest airtel store, they are telling us that your number is not registered with airtel and we can't do anything about it.

I have all my bank accounts, Aadhar card and Pan Card attached to the same number. The number is very important to me.
I am attaching you the...
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D
dennisgabil
Jul 6, 2023
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Transfer of Wrong Number Recharge

Wrong number: [protected]
Correct number: [protected]
Recharge date and time and amount: 06 July, 2023. 7:30 AM. Rs 1799
App from where recharge was done: PayTM Postpaid
Transaction ID: 163070612054009951233...
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U
user567890
Jul 6, 2023
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Postpaid International Roaming False Billing

I had opted for a One Day International Roaming pack on my postpaid (account no.[protected] which was activated on 28th May.
However in my bill for May and June I have been billed multiple times for the "one day" pack which was supposed to be valid only for 24 hours.
I had opted for Rs. 649 pack however my bill is for 5772Rs.
My phone was switched off most of the duration of my stay and there was no usage made...
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T
threedevislko
from Lucknow, Uttar Pradesh
Jul 6, 2023
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Not working of airtel wifi

Address:SHAKTI NAGAR

Respected sir,
i have done my recharge on[protected] through airtel app ..but now[protected] i am unable to access to internet and i have received a message that your recharge is expired .please solve the problem as soon as possible.you can contact me through email ([protected]@gmail.com)...
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U
user567890
Jul 5, 2023
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Postpaid International Roaming

Airtel has an International Roaming pack with validity of one day (Rs. 649). I had purchased the same as I needed the service only for 24 hours after landing in a foreign location.
I received a bill where the same has been charged to me multiple times even though I had never requested for it. The total bill amount is 5772Rs. The phone was switched off and there was no usage in roaming from my end.
Upon inquiry the company representative...
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S
SonaliP22
Jul 5, 2023
Jul 23, 2023
This thread was updated on Jul 23, 2023
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Unethical Behavior and mental harassment by delay in re-issuing sim

Address:st Floor, Hotel Kama'S Inn, Near, Zanana Hospital Rd, Tata Benz Square, Godavarish Nagar, Brahmapur, Odisha 760005, India

The sim suddenly stopped connecting to network during my stay in Finland though I had a valid roaming service for a year.Upon following up through multiple channels it was deduced that only way was to re-issue a sim. The whatsapp consumer executive laid out the documents required and NOC and asked us to visit nearest Airtel Branch by my chosen blood relative as I am Abroad. My father visited the Tata Benz Branch, Berhampur, Odisha; where...
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K
Kuldeep7024
Jul 5, 2023
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I want to port my number to another network

I want to port my number to another cellular network provider, when i am trying to generate porting code I am getting below message
"UPC cannot be generated as there is subsisting contractual obligations with your service provider." contacted customer care many time none of them are able to provide any resolution. this is extremely disappointing and frustrating for me as those executives dont know how to resolve my complain, airtel...
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I am an NRI, USA citizen with OCI card. Few month back I added a prepaid mobile phone number from Mumbai airport. Now I am in USA, and trying to recharge it to keep this number as I need this number for UPI banking. UPI banking is only possible using Indian Mobile phone number currently.

But I am unable to recharge the Airtel prepaid mobile number using my ICICI NRO debit card. It is asking me to use UPI method. But I do not...
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I am NRI with OCI card and citizen o[censored]SA. I have taken a prepaid number few month back so that I can one day link it with UPI using my ICICI NRO account for UPI banking.

Currently, I need to recharge this number to activate UPI on ICICI NRO account.

So I tried to recharge it online using ICICI NRO debit card and it failed to process. How can a NRI retain an Indian mobile phone (prepaid) number using NRO account...
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Address:A17 , Hills view residency , Baner road near bata showroom , Pune, Maharashtra

Hi,
I have raised a request for wifi installation over the phone and i also paid to 3500 rs to the airtel service online . But from last 5 days vender are fooling that sir we will be there in an hour after some time they are not picking my call that happens every day from last 5 days but still it is pending and to the airtel managers they told they are facing technical issue thats not possible because they are visiting to my home...
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A
Ashish1907
from Karimnagar, Andhra Pradesh
Jul 4, 2023
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Fake promise,wrong information and misbehave by Mr.Tarun Manger team 121

Respected Sir/Madam
I have purchased a airtel xtreme fibre under airtel black scheme for Rs.4000/- in which his sales person have promised me to give unlimited internet with 16+ OTT including Amazon Prime and after installation when I am not able to see amazon prime then I called to sales person he refered to other person and finally got no solution then I called Airtel customer care 121 on 18th and they have told me to wait for 24...
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S
SridharInSy
from Coimbatore, Tamil Nadu
Jul 3, 2023
Jul 14, 2023
This thread was updated on Jul 14, 2023
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Airtel does not allow connection to certain websites specifically Onlinesbi.com

Address:A82, 100 Feet Road Kovai Pudur Coimbatore 641042
Website:Onlinesbi.com

I use Onlinesbi.com (SBI Site often). I have two connections - Airtel and Jio.
Via Jio I am able to connect to the site. If i try connecting thru Airtel Link, I get a connection time out message. I have tried various possibilities and convinced now that there is something wrong in the way Airtel Connection is configured. I haev been raising tickets with Airtel since April 2023 and each time the ticket is closed without resolving and...
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N
nvadigauvce
Jul 2, 2023
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Airtel Removal or Shifting of Junction box

Dear Sir, I wish to bring your notice that there is a Airtel Broadband junction box in front of my house. The junction box was installed without my knowledge. The installation of junction box is such that it is infront of house. Now the junction box is causing a lot inconvenience to me. The public are using the junction box as garbage dump yard. I cannot park my Four wheeler in front of house.
It is requested to remove or shift the...
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P
PvCSekhar
from Tirupati, Andhra Pradesh
Jun 29, 2023
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Wrong date of recharge validity

I recharged with an amount of Rs 1799/- on 1 Jul 2022, at around 5:30 PM. The plan validity was for 365 days. That is, it should expire on 1 Jul 2023.

But Airtel keeps sending me a message that my plan expires on 30 Jun 2023.

When confronted, they say that I am in anguish and again reply with the same message that "your plan expires on 30 Jun 2023".

I know it's only 1 day or even a few hours difference,...
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N
NALLAM VISHNU KUMAR
Jun 29, 2023
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Wrong Recharge to unknown Number

Dear Airtel Team,

I did recharge to an unknown number.
Requesting you to please revert to the correct number.

Wrong Number: [protected]

Transaction ID: NX23062911550775516045341

Recharge Amount: 669

Correct Number: [protected]...
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S
Sangamitra DS
Jun 29, 2023
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Billing issue of DTH

I have DTH Connection at my home, which is prepaid. On 25th June inspite having recharged for 300 Rs, the connection got disconnected within one day and the balance went down to Negative. Currently my balance is -1, 500
I haven't subscribed for any extra services (broadband, xstrem etc) nor Im using Postpaid....
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