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Airtel Complaints & Reviews

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Updated: Jul 7, 2026
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21980
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Airtel reviews & complaints page 16

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P
platinumpardeep
from Amritsar, Punjab
Jan 6, 2022
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Rs. 100 charged for sim replacement without receipt

My Airtel sim no. [protected] stops working on 04.01.2022. I got new sim against old number from airtel store khandwala, chheharta, amritsar on 06.01.2022. They have charged Rs. 100 for this without any receipt.

Kindly tell what is the cost for sim replacement.

Thanks

Pardeep Sharma...
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Namrata Bhadauriya
Jan 6, 2022
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Duplicate sim is not getting activated

Hi Team, few days back I lost my mobile and blocked my sim and filed police complain for lost mobile. I raised duplicate sim request on 1-Jan-2022 which is supposed to be activated after 4 hours but it did not. I called every possible Airtel customer contact number but they failed to provide any insight on this but asked me to wait as my request was stuck in "in process state" and they said it will be processed so just wait. But on 5-Jan-2022...
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riteshk1792
from Hyderabad, Telangana
Dec 29, 2021
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Sim Ownership Change for Deceased

Address: SHOP NO 29 16 10 1 S 29 SRI KRUPA MARKET MAHABOOB MANSION OPPOSITE TATA MOTORS MALAKPET HYDERABAD 500036

This complaint is regarding the sim [protected] in the name of my father-in-law Mr. Ashwini Jagirdar. He passed away by illness in August immediately post which the sim has suddenly stopped working. I have submitted all the required documents along with the Death Certificate to the Airtel store in Moosarambagh and Himayatnagar stores, to change the ownership to his wife Rekha Jagirdar.

Due to sim unserviceability, all financial...
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Jagdish Karki
from Haldwani, Uttarakhand
Dec 26, 2021
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Paytm and Airtel doing fraud?

Address: PAYTM AND AIRTEL

I recharged my AIRTEL Broadband fibre with 589 on 19 Dec 2021 using Airtel Thanks App through Upi, transaction was successful but recharge was unsuccessful and amount deducted from my account.
On 21 again i recharged with 589 same happened.
I talked to airtel customer care they told me that "you have used our app for recharge as gateway so we cant help, you have to talk to your bank" then I talked to Paytm customer care he told...
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Address: Chennai

Hello Sir, I hereby inform you that without our permission / knowledge, Airtel technician has placed the Internet junction boxes / wires installed in our Compound Wall, which is very disturbing to us and spoiling the beauty of our house. Attached the photo of the same.

Moreover, I am planning to do some alteration in our compound wall surroundings, hence request Airtel to arrange to remove the Internet Junction boxes / wires...
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Nihal Rajavi
Dec 18, 2021
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Recharge done but call not getting connected

Hi I have recharged for prepared sim of 100 Rs as per plan showing in Airtel app. For no [protected] but still calls not getting connected balance showing 81 rs please resolve this complaint asap.
Call back no [protected]...
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Pratikchheda22
Dec 16, 2021
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Airtel Network issue in UAE

Dear Team,

It's a very disappointing service of airtel. You can provide the super facility to celebrities on call but you can't provide the service to local customers.

My name is Pratik J Chheda & my airtel no. is [protected]. In starting few days network was there, post it was giving a message that phone is not registered. My Jio network is properly working.

I am in UAE & tried to contact the...
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S
Salmanasif93
Dec 14, 2021
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No network residing in Qatar

Airtel sim is not showing network.
Am currently in qatar and for last 3 days there is no signal.
There is zeros signal.
I tried contacting Airtel by email, by phone but no response from them.
My sim status is active in mobile app.
Mobile no. [protected]...
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D
Diamond Mine Movies
from Mumbai, Maharashtra
Dec 14, 2021
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Debit freeze but after submitting all documents Airtel bank refused to unfreeze my account

Address:  Plot:'NO-16, UDYOG VIHAR, PHASE-4, GURGOAN.
Website: [email protected]

Hello Sir,
I am in trouble that my Airtel Payment bank account is freezed from 4th Dec..so that all money(29265.50INR) got stucked and I can't withdrawal a single amount of money.. When I contacted to Airtel payment bank they demanded Kyc documents. Am also submitted all documents from 6th Dec and a Msg received from Airtel Payments Bank that Your restrictions will be lifted with In 2 working days.. Still my account is not unfreeze...
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A
Animesh Poria
Dec 11, 2021
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Refund not received on Airtel Payment bank

Hlw sir,
I made a payment on 19th November of Rs 600 to amazon through my airtel payment bank. As i return the product they initiated the refund amount(rs 600) on 3rd December to my airtel payment bank. And they also gave bank reference number of this refund. But sir it already 6 working day passed still it not reflected on my airtel payment bank account. Many times i called airtel customer care help line but sir they did not help....
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K
Kajaeff2021
from Palakkad, Kerala
Dec 11, 2021
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My airtel prepaid sim suddenly showing no signal

My airtel prepaid sim suddenly showing no signal.
Now the second sim also with no signal.
Matter most urgent....
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Syedjunaidahmed
Dec 6, 2021
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I am complaining about a pole erected in front of my house.

Airtel has dug the road and installed a pole in front of my house. This is an obstacle to the entrance of the house. There are sewage pipes underneath as well.

I request you to please have this pole removed or moved from the location and install it a little further ahead of my location

2nd cross, MVR Garden, J C Nagar. Bangalore 560006. Karnataka.
Thanks,
Junaid....
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U
from Gola Gokarannath, Uttar Pradesh
Dec 3, 2021
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My number dedupe failed problem

Address: Sansarpur

My number [protected]dedupe faild...
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R
rcs4024
Dec 2, 2021
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Prepaid Mobile App Failed Transaction

I have made recharge of Rs.598.00 through Union Bank Of India debit card on 18.112021 at 16.59 hrs. I got SMS from AIRTEL that your recharge is under progress and wait for 2 hrs.

After 2 hours, Airtel customer care AA-AIRINF sent sms as transaction failed. Contact your Bank.

Checked with my Bank next day, they have told no message or refund effected from Airtel Bank. Even after 14 days AIRTEL people not refunded...
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R
RaviParam
from Agra, Uttar Pradesh
Nov 25, 2021
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Recharge has been done two times on my same number 9540839009

Hi Team,

Please find that recharge has been done twice in my Airtel number by mistake,
one is done by credit card of 219 rs,
other one is done by "Airtel thanks" app of 199 rs.

It is requested that you please suggest or reverse amount of one of them.

Mobile No. [protected]

Thanks,
Ravi Kumar...
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O
oritrabanerjee
from Kolkata, West Bengal
Nov 20, 2021
Jul 27, 2024
This thread was updated on Jul 27, 2024
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Xstream Fiber

My xstream fiber connection is not working for the past 6 days. Ive tried reaching out to Airtel by all possible means ( email, nodal officer, phone, social media ) . Nobody responded and nothing has been done to resolve the issue. Everytime i call customer care im told that the issue will be resolved in a day but nothing is done. I keep raising service requests but they are closed without resolution.
Below are the SRs closed:
[protected]br...
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1
10zin
Nov 19, 2021
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Re: the Wrong recharge reversal

Website: Airtel

Date of incident: 19th November 2021
Wrong mobile number: [protected]
Amount of recharge: 98
Transaction details: [protected]
Ref: IGAMLLQRW2
Correct mobile number: [protected]
Sent wrong reversal sms to 51619 but error message is coming ‘No such keyword found’ - image of sms sent attached below....
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R
Rajani Kankan
Nov 15, 2021
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Change of Prepaid Sim Ownership

Address: Phone Number: 8143501837

I want to change the ownership of Airtel Prepaid connection on my Sons Name. Airtel office is forcing to change the Prepaid connection to Postpaid connection and they say the ownership change is possible only if it is Postpaid.

Apart from that the Postpaid connection has to be maintained for at least 4 months then the change of Ownership is possible.

Airtel is forcing to go for Postpaid just to change the ownership...
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C
capoorva
from Kanpur, Uttar Pradesh
Oct 13, 2021
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Unable to call landline numbers from Airtel mobile number

I am unable to call any landline number from my airtel mobile number even after using 0 or +91 before the respective number. Every time I call, I get the line is busy or I am unable to connect. However, I am able to connect using other telecom services.

Why the hell you are not resolving this issue even after repeated complaints from other customers also....
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E
Eeshan Sidhartha
Oct 12, 2021
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Call Drop after every 30 seconds

Airtel Postpaid call drops after every 30 seconds . i have raised the request to airtel multiple times but got no reolution.

Have tried wifi calling also but still the issue is same since long time...
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