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Airtel Complaints & Reviews

www.airtel.in

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Updated: Aug 12, 2026

Complaints 54818

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32838

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Airtel reviews & complaints page 11

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I have been using an Airtel SIM with the mobile number 88630***** registered under my name, Prabhat Kumar, which I obtained with my voter ID card for the past 10 years. Suddenly, the SIM has stopped working for no apparent reason (SIM no.[protected]). I contacted the local store for a duplicate SIM and provided my documents and details, but the verification failed, and they are saying that my name is mismatching.

Upon...

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Dear customer service team

I am writing to request a refu d for an incorrect mobile recharge that I made on 3/09/2023. I accidentally recharged wrong mobile number [protected] and would like to request a refund for the amount of 1799/-. Or otherwise you can do the same amout or pack recharge to the mobile number

[protected].

The recharge was done by airtel thanks app.The transaction id for the...

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Dear Sir/Madam,

This is regarding my father's Airtel SIM card which he has been using for the last 9+ years, recently his sim card stopped working and when we went to the Airtel store I was told that the number is registered on some one else name which is strange to say the least. We do remember is like any other responsible citizen, mobile phone user in India, we had submitted my father's identity document when we purchased...

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Every time I try to call the customer care numbers, but the reply from the Airtel is"you're not allowed to call this number". I told about this issue in Airtel. But they cannot solved this problem yet...

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I have been airtel sim and done recharge of 666 Rs which claims to provide unlimited 5G data, but it’s been a month they are not providing 5g unlimited data. I have 5G device and I am in 5g network area. In earlier recharge I was able to use 5g unlimited data but this time my daily data is getting exhausted. I have complained Airtel 3-4 times still there is no solution to my problem. Because of their fake claim I am not able to use internet....

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It's been two weeks that I have raised this issue with Airtel but even today I am getting calls from strangers saying that I have called them. I was asked by Airtel Nodal Officer to get a dupe Sim issued and even after that nothing changed. I even factory reset my phone and still no difference.

Please help in fixing the issue. Someone is misusing my number to a huge extent....

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Airtel is charging a customer in the name of "voice special numbers" even when the customer has not made the call. It is their internal system and they are duping the customer by making false self-initiated calls to their internal numbers. There has to be an option of deactivating such calls but deliberately they are not providing the option of deactivating such calls.
It is a fraudulent act by Airtel and needs to be stopped.
I...

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We had done roaming recharge of Rs. 3999 for china. But airtel systems are not able to capture network operator in china. Please help in this matter...

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I had opted for a One Day International Roaming pack on my postpaid (account no.[protected] which was activated on 28th May.
However in my bill for May and June I have been billed multiple times for the "one day" pack which was supposed to be valid only for 24 hours.
I had opted for Rs. 649 pack however my bill is for 5772Rs.
My phone was switched off most of the duration of my stay and there was no usage made...

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Airtel has an International Roaming pack with validity of one day (Rs. 649). I had purchased the same as I needed the service only for 24 hours after landing in a foreign location.
I received a bill where the same has been charged to me multiple times even though I had never requested for it. The total bill amount is 5772Rs. The phone was switched off and there was no usage in roaming from my end.
Upon inquiry the company representative...

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I am NRI with OCI card and citizen o[censored]SA. I have taken a prepaid number few month back so that I can one day link it with UPI using my ICICI NRO account for UPI banking.

Currently, I need to recharge this number to activate UPI on ICICI NRO account.

So I tried to recharge it online using ICICI NRO debit card and it failed to process. How can a NRI retain an Indian mobile phone (prepaid) number using NRO account...

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Address: Burma colony, Karaikudi

Hello, I am living in karaikudi (Tier 2 city) in Tamilnadu. I am a airtel customer since more than 15 years. From the past few months I am getting very very poor network coverage. Most of the calls are getting dropped in the middle. My home is in center of the town, but still no connectivity and weak network. Now I am thinking of changing my network if there's no action taken from airtel. Why should I pay money for this poor network? And...

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My Airtel fiber internet went down around 5pm on 17th May. Even today, after multiple follow up calls to Airtel Customer Support their technical team has not even bothered to visit my home to troubleshoot the problem. Each time I call I am assured that my problem will be resolved expeditiously. But nothing happens. I have made about 10 calls over the last 6 days. The case has even been escalated. But no resolution in sight. I just got a call...

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Address: Industrial Area Selaqui

Sir my number was port on dated 15th Feb 2023, on 18th May.2023 i am sending Port request in 1900, the message is coming that your UPC request has been rejected due to attempting to generate Porting code within 90 days. but if we calculate the total no of days from 15th Feb to 18th May. its 92 days.

Screen shot of port on 15th feb is attached
Screen shot of Port request on 18th May is attached...

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It's been 10 days, and the refund has not been processed yet from the Airtel side. I did a recharge of Rs 239/- for [protected] using an HDFC credit card on 4th May using my Airtel Thanks App associated with the account [protected], but unfortunately, the transaction got failed, money was debited from the HDFC card and was not refunded to my credit card account so far. I dropped an email to Airtel but no response from their end.
br...

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Address: Bangalore, Karnataka

Dear Sir/Madam, I am writing to raise a complaint regarding my Airtel 4G WIFI Dongle, which is linked to my mobile number [protected]. I have been using this device for more than 7 to 8 years now, and I have been facing connectivity issues and poor battery backup/longer charging time for the past few weeks. I have reported this issue to Airtel on 06-Dec-2022, and I have done multiple follow-ups till 24-Dec-2022, but unfortunately, I have not...

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My request id:[[protected]]
I am using Airtel router for past 2 years, and of a sudden my ISP(Airtel) has blocked all the ports and they are not even accepting that they have blocked the ports from their side, and when i raised a complaint previous time they started to speak lies that all ports are opened and then on next day they did opened all the ports for a week and then they again blocked all the ports. And as i again raised a...

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Address: Guntur

Hello Team,

My father aged 65 using the prepaid number [protected] since 2006 and he has been a loyal customer since then to Airtel. All of a sudden, his sim not working (no network), and went to Airtel store for a replacement sim. Then we realized that it is under name of Sujatha M which we don't know from where the hell that name came into the picture.

We can share all the proofs if required that we are using...

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Q. Hello i had recharged my airtel mobile number with inr 179 and had activated a pack for next 28 days.

Next using 'Gpay' i had recharged the same number mistakenly of inr 179and pack for next 28 days.

I contacted airtel for refund/to credit that to talk time at least as it doesn't make sense to use both same packs by paying double the price.

Now they were not ready to refund it as it was done...

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Address: Wakad, Pune, Maharashtra

Website: airtel.com

Dear Sir/Madam,

I am writing to file a complaint regarding my Airtel Wifi connection. On March 9th, I made an advance payment of Rs. 2829 for the service. However, since March 10th, the connection has not been working properly, causing a lot of inconveniences.

I raised a complaint with Airtel on March 10th and have been calling them regularly for resolution. Despite numerous calls, the issue has not been resolved...

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