Claimed

Airtel Complaints & Reviews

2.1
Updated: Oct 10, 2026
Complaints 54829
Resolved
21980
Unresolved
32849
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 11

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Saranya Ramesh
from Chennai, Tamil Nadu
Nov 4, 2023
Report
Copy

Airtel Prepaid Online Recharge Failed But Amount Deducted From Bank Account

Recharged via Netbanking HDFC bank for my prepaid airtle number for rs.1799/- on August 18th 2023.
The bank deducted the amount but still Airtle number is not recharged with that amount nor the bank reversed by amount back.
HDFC reference number # [protected]#...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Address: at ambad ,tal madha ,dist solapur

Dear Airtel Customer Support Team,

I hope this message finds you well. I am writing to bring to your attention an unfortunate incident that occurred on November 2, 2023, at 1:13 pm. On this date, I made a recharge of 455 rupees through the Google Pay app, intending to recharge my Airtel number, [protected]. However, due to an unintended error, the amount was mistakenly recharged to a different Airtel number, +91 [protected]....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
skravi56
from Khammam, Telangana
Oct 26, 2023
Report
Copy

Double charging for International Roaming

I am an Airtel mobile postpaid customer ([protected]) since 2011 and reside in Navi Mumbai.
I had addressed my complaint to [protected]@airtel.com on 01Oct’23 & 02Oct’23 and to nodalofficer.[protected]@in.airtel.com on 04Oct’23 received responses the same day. However I am not satisfied with the responses which are all more or less identical. Hence this escalation.
Details are as follows :
I had purchased in May’23 an International...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Riteshbansal3
from Noida, Uttar Pradesh
Oct 15, 2023
Report
Copy

Invalid International Roaming pack applied on 9810990472

Hello Airtel,
I would like to put forward my case with AIRTEL postpaid.
I have concerns about my airtel bill with number : [protected] in the name of "Ritesh Bansal".
This is having a family plan for 999 per month.
I have attached the August Bill which I have concerns about.
You can notice that there is a 10 day international roaming pack applied on the bill.

When I talked to the customer...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Riteshbansal3
from Noida, Uttar Pradesh
Oct 15, 2023
Report
Copy

Extra International Roaming charges applied on my Number

I would like to put forward my case with AIRTEL postpaid.
I have concerns about my airtel bill with number : [protected] in the name of "Ritesh Bansal".
This is having a family plan for 999 per month.
I have attached the August Bill which I have concerns about.
You can notice that there is a 10 day international roaming pack applied on the bill on August 18, 2023.

I have never enabled this plan as...
Helpful
Found this helpful?
Write a comment
Report
Copy
I
Inuyasha Yagami
Oct 13, 2023
Report
Copy

"Not registered on network" Error

Address: 1501, Tower 2 (Gloxinia), Paramount, Sector 137, Noida, UP

Date of Incident: 12 October 2023

Mobile Number: [protected] (not working due to the issue stated below)

Full Description: Suddenly, my Airtel sim card is not working. It is showing on my phone that "not registered on network". I have tried several times switching my phone on and off, it still does not work. It is not a phone problem since I inserted a Jio sim, which is working fine. Please help resolve the issue.br...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sayali Rohokale
Oct 11, 2023
Report
Copy

No WI-FI connection/installation after 5days of payment

I had made payment of 3532/- on 6th October, 2023 for Airtel Xtream fiber connection. Team has informed me about the installation appointment on the same day but because of some power issue my Wi-Fi connection is still not installed at my place. I am extremely disappointed with your service. I want to cancel this service and need refund....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
K
k.deepak sai
from Ramanathapuram, Tamil Nadu
Oct 6, 2023
Report
Copy

Facing signal problem

I have facing a network problem in last 7 years, first year I use on 3g handset and then customer care saying to change the 4g handset. Then I will change the 4g handset again this I am facing. Aug 18, 2023 raise a complaint in airtel customer care to end of the date September 5, 2023, yohr compliant will close, then not issue will come. after September 5 2023 compliant not closed, I asking customer care not closing your compliant, still...
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: 430 Satellite junction Dewas Naka Indore MP

Airtel fibre connection hemere pass aur yeh log internet shi nhi kr rhe he me preshaan ho rha hu pichle 48 hours se so aap jo kuch bhi kr sakte he kre kyuki customer care bs duration time bdhate jate he fir bhi kam nhi ho ta mere pesa barbadh ho rha aur koi permanented solution aur na hi koi contact number provide krte he costomer care pe bat kro bolte rhte he me pls solve this issue urgent nhi toh connection close kr doh

Thankyoubr...
Helpful
Found this helpful?
Write a comment
Report
Copy
Website: www.airtel.in

Hello sir,

Airtel Black Account id: [protected]

Ticket I'd: [protected]

On Friday 22nd September 8.37pm, I raised a complaint that my internet is not working. Network disconnected, These people don't even bother, person approached me for this internet setup Mr.Naveen([protected]). I contacted him twice for this issue. Because he promised me there won't be internet issue, Also in case any difficulty...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
SmithaSandesh
Sep 22, 2023
Report
Copy

Delinking aadhaar number with airtel payment bank

Hi,

This is regarding delinking of aadhar number with airtel Payment bank.

When i bought airtel sim card few years ago using my aadhar card, airtel linked my aadhar with airtel payment bank.i am not aware of anything that there is such airtel payment bank and they have not even informed regarding this.
I never used airtel bank nor heard of this.
Now, i am facing problem that i am not able to delink...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
prbht
Sep 11, 2023
Report
Copy

Airtel Prepaid SIM name Mismatch

I have been using an Airtel SIM with the mobile number 88630***** registered under my name, Prabhat Kumar, which I obtained with my voter ID card for the past 10 years. Suddenly, the SIM has stopped working for no apparent reason (SIM no.[protected]). I contacted the local store for a duplicate SIM and provided my documents and details, but the verification failed, and they are saying that my name is mismatching.

Upon...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kushal G M
Sep 3, 2023
Report
Copy

Wrong recharge refund or exchange

Dear customer service team

I am writing to request a refu d for an incorrect mobile recharge that I made on 3/09/2023. I accidentally recharged wrong mobile number [protected] and would like to request a refund for the amount of 1799/-. Or otherwise you can do the same amout or pack recharge to the mobile number

[protected].

The recharge was done by airtel thanks app.The transaction id for the...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
nekhil137
from Delhi, Delhi
Aug 31, 2023
Report
Copy

Sim card used by my father is issued on someone else name

Dear Sir/Madam,

This is regarding my father's Airtel SIM card which he has been using for the last 9+ years, recently his sim card stopped working and when we went to the Airtel store I was told that the number is registered on some one else name which is strange to say the least. We do remember is like any other responsible citizen, mobile phone user in India, we had submitted my father's identity document when we purchased...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Every time I try to call the customer care numbers, but the reply from the Airtel is"you're not allowed to call this number". I told about this issue in Airtel. But they cannot solved this problem yet...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mgaurav
from JAIPUR, Rajasthan
Aug 15, 2023
Report
Copy

Fraud by Airtel in the name of 5G unlimited internet

I have been airtel sim and done recharge of 666 Rs which claims to provide unlimited 5G data, but it’s been a month they are not providing 5g unlimited data. I have 5G device and I am in 5g network area. In earlier recharge I was able to use 5g unlimited data but this time my daily data is getting exhausted. I have complained Airtel 3-4 times still there is no solution to my problem. Because of their fake claim I am not able to use internet....
Helpful
Found this helpful?
Write a comment
Report
Copy
D
DivyaKD_DKD
Aug 13, 2023
Resolved
Report
Copy
Resolved

Number spoofed and used for spam and frauds

It's been two weeks that I have raised this issue with Airtel but even today I am getting calls from strangers saying that I have called them. I was asked by Airtel Nodal Officer to get a dupe Sim issued and even after that nothing changed. I even factory reset my phone and still no difference.

Please help in fixing the issue. Someone is misusing my number to a huge extent....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
B
BhartiFamily
Aug 12, 2023
Report
Copy

Voice special numbers

Airtel is charging a customer in the name of "voice special numbers" even when the customer has not made the call. It is their internal system and they are duping the customer by making false self-initiated calls to their internal numbers. There has to be an option of deactivating such calls but deliberately they are not providing the option of deactivating such calls.
It is a fraudulent act by Airtel and needs to be stopped.
I...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Abhijit4750
Jul 25, 2023
Report
Copy

Roaming not working in china

We had done roaming recharge of Rs. 3999 for china. But airtel systems are not able to capture network operator in china. Please help in this matter...
Helpful
Found this helpful?
Write a comment
Report
Copy
U
user567890
Jul 6, 2023
Report
Copy

Postpaid International Roaming False Billing

I had opted for a One Day International Roaming pack on my postpaid (account no.[protected] which was activated on 28th May.
However in my bill for May and June I have been billed multiple times for the "one day" pack which was supposed to be valid only for 24 hours.
I had opted for Rs. 649 pack however my bill is for 5772Rs.
My phone was switched off most of the duration of my stay and there was no usage made...
Helpful
Found this helpful?
Write a comment
Report
Copy