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Airtel Complaints & Reviews

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Updated: Aug 12, 2026
Complaints 54818
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Airtel reviews & complaints page 15

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A
Abhay Mobile
Apr 16, 2022
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Debit freeze , submitted all the document still not unfreezing account

Hello Sir,
I am in trouble that my Airtel Payment bank account is freezed from 2nd April .so that all money(29087.10INR) got stucked and I can't withdrawal a single amount of money.. When I contacted to Airtel payment bank they demanded Kyc documents. I submitted all the documents 10th April, 13th April but only Msg I received from Airtel Payments Bank that Your restrictions will be lifted with In 2 working days.. Still my account...
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naveedahmed.mirza
Apr 15, 2022
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Airtel SIM not working in Saudi Arabia

I have Airtel prepaid SIM ([protected]) from Hyderabad, Telangana. Before leaving for Saudi I took international roaming service on it. The message was that it will be activated upon reaching the destination. But after reaching Riyadh it's not catching any network. This sim is linked with my bank. Please resolve as it is important to receive SMS and OTP on it. My Saudi Number is[protected]. Also I have alternate postpaid Airtel SIM [protected]...
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Neeta Amol patil
from THANE, Maharashtra
Apr 11, 2022
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Refund against double recharge by mistakenly

Hello i had recharged my airtel mobile number with inr 455 and had activated a pack for next 56 days.

Next using 'Gpay' i had recharged the same number mistakenly of inr 479.

I contacted airtel for a refund/to credit that to talk time at least as it doesn't make sense to use both same packs by paying double the price.

Now they were not ready to refund it as it was done through third-party app (Gpay)...
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kevin2706
Apr 7, 2022
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Refund not received in wallet after recharge failed

I have tried recharge on 19 Feb From Airtel wallet. First i have add money from bank account to Airtel app wallet. Then I have tried prepaid recharge but recharge got failed. Money Deducted successfully from wallet but recharged not done. Till the time Refund not received in wallet. It is showing successfully Payment made for Airtel recharge.

I have raised ticket both on Airtel customer care and Airtel payment bank many times....
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I've had no network on my postpaid connection for the past couple of days. I tried to raise a complaint on their useless and ridiculous Thanks app but of course it doesn't work. I'm stuck in an infinite loop where I click on the option "Unable to make or receive calls" and it says I should call customer care. When I call customer care, it says I need to register a complaint via the thanks app because they need accurate location information....
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M
Mahendra9833
from Mumbai, Maharashtra
Mar 20, 2022
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SMS not received in UAE

Airtel have adverstised that SMS are received FREE of cost even internationally (without an International Roaming pack).

However, this does not seem to work on my phone. No support from the side of the company to resolve this....
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Nidhi sorathiya
from Vadodara, Gujarat
Mar 12, 2022
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Employer is not providing salary

Address: Airtel store race course circle Vadodara, Airtel store natubhai circle Vadodara

Hello,
I am NIDHI SORATHIYA. My employee number is 2317858. I have joined Airtel from 10th January and my salary is still due till date as my employer is not providing the same. It's been 11 days than, still I didn't get one. I have talked with them very politely, but they are not ready to listen anything. I have already sent lots of e-mails, But no one is responding. TeamLease said that they cannot do anything. And Airtel said TeamLease...
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H
hrudayhrk
Mar 8, 2022
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Wynk Premium subscription not being activated

I had opted for wynk premium on wynk app on 17 Feb 2022 and paid ₹399 on app and the money was debited from my account the same day( UPI Id/Bank ref No[protected]. However the wynk premium membership has not been activated till date. I had written in the greivances, but have got no response till now. I had written to [protected]@wynk.in on 22 Feb but have not got any update/ response till date that is 08 mar, very poor service on behalf...
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Ashish Boora 12
Feb 24, 2022
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Sim scam

I bought my Airtel number 8 years back, i have been using that number from last 8 years without any interruptions.
But few days back suddenly network gone and when I called customer care, i received the information to get the sim replaced. As per instructions i visited the nearest Airtel store and told them the issue.
To my surprise they told me that this number is not registered on my name. As per them it is registered on...
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rahul23567
from Kushinagar, Uttar Pradesh
Feb 24, 2022
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Recharge done but service not received

I have done my recharge at 22 feb 2022, amount deducted from my account but service is not activated yet. I have called the Coustomer care, but he said that recharge not done by me....
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Oshaib Beg
Feb 20, 2022
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No refund then port

I recharged my Airtel number with 666 rs. From Airtel wallet. Money deducted but recharge failed and I have got my refund till now.
I will retry recharge after I get my refund.
If I don't get the refund within 8 hours I will port my no to jio.
I am using Airtel for more than 5 years so I don't want that to happen .
If I don't get refund I have to take this step....
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R
Rajeshreddy1024
Feb 17, 2022
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Airtel Black Fraud

I am postpaid customer for 6 year, recently i took broadband connection. Some store executive called up and offered me one bill airtel black one bill for everything premium services and so on. Bill generation date is 17- Dec- 2021 to 17-jan-2022, 13-feb-2022 i got barred for both postpaid number and broadband, as i got low amt i did searched airtel app and found broadband bill pay then i logged in and paid bill only for broadband then my...
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S
swatiagrahari4
from Powai, Maharashtra
Feb 16, 2022
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Unbundling from Airtel Black - no proper billing details and delay

I have Airtel Black plan with Airtel with registered number xxx. I have been trying to unbundle it from last 2 days but not getting any proper response. Various billing amount is provided with no proper justification and clarification or breakdown. After paying amount when I called again I was asked to pay a new amount again. 5 mins job o[censored]nbundling has already taken 2 days. I have been trying to reach manager but they are also not available....
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M
Maheswari T
Feb 12, 2022
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Issue with broadband shifting request

Hi All,

I have been using airtel broadband connection for the last six months and it's recently upgraded to Airtel Black Plan. I had to shift my residence recently which is around 2 km from the current location. I checked with airtel team and they confirmed the airtel broadband feasibility and the new location.

I raised the shifting request ticket with airtel and provided the details and address of the new residence....
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K
Kumarganguly
Feb 8, 2022
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Name Change in Airtel Prepaid Mobile

I have a Airtel Prepaid Mobile number. Unknown to me, my name was incorrectly entered into the Airtel database by the vendor. After the pandemic, the vendor has wound up. I need to get my name corrected. Airtel say this cannot be done online, and I must visit their main Airtel Centre. There is no guidance on Airtel website or from their online call centre regarding the procedure to correct my name. What documents should I show? Airtel representatives...
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tinu9590
from Koraput, Odisha
Feb 8, 2022
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Indoor Signal coverage- very poor

Website: Airtel thanks

I have been facing network issue at my location (Inside my home to be specific). The signal strength is too weak where the call gets disconnects frequently.

Complaint was logged many times, but no proper response from the customer care (Apart from some false commitments). Such as - we can check that the outdoor signal quality in your area is excellent. The problem you are facing could be due to inadequate indoor coverage, many...
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tinu9590
from Koraput, Odisha
Feb 7, 2022
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Poor Signal - Indoor

I have been facing network issue at my location (Inside my home to be specific). The signal strength is too weak where the call gets disconnects frequently.

Complaint was logged many times, but no proper response from the customer care (Apart from some false commitments). Such as - we can check that the outdoor signal quality in your area is excellent. The problem you are facing could be due to inadequate indoor coverage, many...
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Narinder Kanwar
Feb 4, 2022
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Not providing gst invoice for recharge payments

I did an airtel recharge for 699 on november 29 2021 for which no gst invoice is present on airtel thanks app.This recharge was done using amazon pay balance.A similar recharge of rs 699 was done in january 2022.I am asking airtel to send me gst invoice for this .but airtel customer care says they can not provide that.also I tried to reach them on twitter by personal message.I am not getting any reply from them.why airtel can not share gst...
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Neerajdoda
from AMRITSAR, Punjab
Feb 1, 2022
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Fastag inactive

Due to Kissan protest in Punjab, I was not able to operate fastag for so many months. Airtel payment bank made my wallet account Dormant and made fastag inactive attached to account. Now they mailed me that there is no procedure to make wallet account active and not telling the process to activate/recharge fastag....
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Suraj Bish
Jan 30, 2022
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Stop ebill service

Address: India

I would like to unsubscribe from airtel ebill service.
How?
for subscribing we have to send a sms "START EBILL " to 121. But for unsubscribe what is the sms to send. i have tried STOP EBILL . It does not work. Pls help me...
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