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Airtel Complaints & Reviews

www.airtel.in

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Updated: Aug 12, 2026

Complaints 54818

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32838

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

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My name is Krupa pavani. I'm using Airtel number for more than 10 years. Im in Qatar now and I face repeated main balance deduction without reason. On 17.12.23 after recharging with Rs.500 my main balance is Rs.587, I came to India on 22.12.23 and I came to know my balance got deducted without any mail/ sms by contacting customer care.

Again on 02.01.24 RS.100/ got deducted and meanwhile I raised a complaint with both consumer...

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I have raised a complaint regarding internet issue on[protected] at airtel custormer care, they given due date of[protected], the customer executive said it will sorted out before[protected] but still it not solved. when i called the customer care executive after the due date they are saying it will take more time and will be sorted out by[protected]. They are cheating with us by providing bad network and because of this bad network i could...

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I am unable to call Toll free numbers from my Airtel prepaid sim. It says I do not have sufficient balance, However, I have 3 months pack with sufficient balance.
Its a security issue as I was unable to call customer care of my bank when I lost my Credit card....

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Address: Uttarakhand, nanital ,haldwani

Dear Airtel customer care

I hope this email finds you well. I am writing to bring to your attention an unfortunate incident that occurred with my mobile phone account. On [1 feb2024 today], I unintentionally recharged the wrong mobile number and would like to request a refund for the amount mistakenly credited

I deeply regret the oversight on my part, as it was a result of a genuine mistake while entering the...

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Address: Uttarakhand, haldwani

Dear Airtel customer care

I hope this email finds you well. I am writing to bring to your attention an unfortunate incident that occurred with my mobile phone account. On [1 feb 2023 today ], I unintentionally recharged the wrong mobile number and would like to request a refund for the amount mistakenly credited

I deeply regret the oversight on my part, as it was a result of a genuine mistake while entering...

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Hi Sir,

I've surrendered my mobile SIM on April/2023 with AirTel and AirTel has sent me the refund cheque dated 7th June/2023 for the balance amount INR 442.88 (attached the letter and refund cheque from AirTel). The refund cheque could not be deposited in HDFC Bank, as the name on the cheque was incorrect (against the ID and Address proof submitted). Hence, I'd requested Airtel to reissue the cheque with name correction....

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Address: Kodungaiyur Chennai 600 118

Dear Team,

I am writing to express my deep dissatisfaction and frustration with the service I have received from Airtel Xtream Fiber since the flood in Chennai on December 4th, 2023. Despite the situation being beyond your control, the lack of proper communication and resolution of my issues has been extremely disappointing.

On December 8th, 2023, I raised a complaint regarding the non-functioning Airtel Xtream...

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While dialing*#21# some call forwarding service is available on [protected] this number, please check and update me for the same...

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I'm using Airtel Prepaid and while roaming every day its deduct Inr 5/- as SMS charges which is not process by me and I'm unknown about it, please let me know about it and stop it as soon as possible. also I'm not able o use subscribed data in roaming in international....

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Recharged via Netbanking HDFC bank for my prepaid airtle number for rs.1799/- on August 18th 2023.
The bank deducted the amount but still Airtle number is not recharged with that amount nor the bank reversed by amount back.
HDFC reference number # [protected]#...

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Address: at ambad ,tal madha ,dist solapur

Dear Airtel Customer Support Team,

I hope this message finds you well. I am writing to bring to your attention an unfortunate incident that occurred on November 2, 2023, at 1:13 pm. On this date, I made a recharge of 455 rupees through the Google Pay app, intending to recharge my Airtel number, [protected]. However, due to an unintended error, the amount was mistakenly recharged to a different Airtel number, +91 [protected]....

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I am an Airtel mobile postpaid customer ([protected]) since 2011 and reside in Navi Mumbai.
I had addressed my complaint to [protected]@airtel.com on 01Oct’23 & 02Oct’23 and to nodalofficer.[protected]@in.airtel.com on 04Oct’23 received responses the same day. However I am not satisfied with the responses which are all more or less identical. Hence this escalation.
Details are as follows :
I had purchased in May’23 an International...

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Hello Airtel,
I would like to put forward my case with AIRTEL postpaid.
I have concerns about my airtel bill with number : [protected] in the name of "Ritesh Bansal".
This is having a family plan for 999 per month.
I have attached the August Bill which I have concerns about.
You can notice that there is a 10 day international roaming pack applied on the bill.

When I talked to the customer...

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I would like to put forward my case with AIRTEL postpaid.
I have concerns about my airtel bill with number : [protected] in the name of "Ritesh Bansal".
This is having a family plan for 999 per month.
I have attached the August Bill which I have concerns about.
You can notice that there is a 10 day international roaming pack applied on the bill on August 18, 2023.

I have never enabled this plan as...

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Address: 1501, Tower 2 (Gloxinia), Paramount, Sector 137, Noida, UP

Date of Incident: 12 October 2023

Mobile Number: [protected] (not working due to the issue stated below)

Full Description: Suddenly, my Airtel sim card is not working. It is showing on my phone that "not registered on network". I have tried several times switching my phone on and off, it still does not work. It is not a phone problem since I inserted a Jio sim, which is working fine. Please help resolve the issue.br...

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I had made payment of 3532/- on 6th October, 2023 for Airtel Xtream fiber connection. Team has informed me about the installation appointment on the same day but because of some power issue my Wi-Fi connection is still not installed at my place. I am extremely disappointed with your service. I want to cancel this service and need refund....

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I have facing a network problem in last 7 years, first year I use on 3g handset and then customer care saying to change the 4g handset. Then I will change the 4g handset again this I am facing. Aug 18, 2023 raise a complaint in airtel customer care to end of the date September 5, 2023, yohr compliant will close, then not issue will come. after September 5 2023 compliant not closed, I asking customer care not closing your compliant, still...

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Address: 430 Satellite junction Dewas Naka Indore MP

Airtel fibre connection hemere pass aur yeh log internet shi nhi kr rhe he me preshaan ho rha hu pichle 48 hours se so aap jo kuch bhi kr sakte he kre kyuki customer care bs duration time bdhate jate he fir bhi kam nhi ho ta mere pesa barbadh ho rha aur koi permanented solution aur na hi koi contact number provide krte he costomer care pe bat kro bolte rhte he me pls solve this issue urgent nhi toh connection close kr doh

Thankyoubr...

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Website: www.airtel.in

Hello sir,

Airtel Black Account id: [protected]

Ticket I'd: [protected]

On Friday 22nd September 8.37pm, I raised a complaint that my internet is not working. Network disconnected, These people don't even bother, person approached me for this internet setup Mr.Naveen([protected]). I contacted him twice for this issue. Because he promised me there won't be internet issue, Also in case any difficulty...

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Hi,

This is regarding delinking of aadhar number with airtel Payment bank.

When i bought airtel sim card few years ago using my aadhar card, airtel linked my aadhar with airtel payment bank.i am not aware of anything that there is such airtel payment bank and they have not even informed regarding this.
I never used airtel bank nor heard of this.
Now, i am facing problem that i am not able to delink...

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