Claimed

Airtel Complaints & Reviews

www.airtel.in

2.1

Updated: Aug 12, 2026

Complaints 54818

Resolved

21980

Unresolved

32838

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Service Providers

Airtel

Airtel reviews & complaints page 12

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Maharashtra nagpur urban

I am using airtel postpaid mobile number, since august 2022 and payed my all bills lately or timely with penalties now on 11 march 2023 airtel suspended my number without any reason and when i call to 198 customer care they only telling me a single reason that your amount is due thats why suspend pay the dues then it will be activate automatically. I told them before i payed every bill your company never suspended my number now my outgoing,...

Helpful

Found this helpful?

Write a comment

I see that whenever I try to call a Jio number from my Airtel, the phone does not even go through to a ring. It just disconnects without even connecting to a network and I do not even get a message of not reachable etc. While on the other side the phone is within network, and I can call to a BSNL on my friends dual sim. Also, the same time my friends are able to call back if I send an SMS stating I am not able to call. This is not an issue...

Helpful

Found this helpful?

Write a comment

I was not able to dial/receive any calls from 5th march.I called Airtel customer care and they informed me that may be my sim card is corrupted due to some reasons requested me to visit Airtel store.

I visited Airtel store and explained the issue. They asked me to pay 50 INR and provided me the new sim card. Also they took the photograph of my original aadhar card and also capture the photo in their mobile app..informed me...

Helpful

5 other people found this review helpful

5 found this helpful

Write a comment

Using paytm my recharge of Rs239 was shown successful, but still my plan has yet not been activated. Calling in customer care says that my recharge has been expired, please recharge....

Helpful

Found this helpful?

Write a comment

Airtel has charged ISD calls in my mobile bill in Jan 2023 of around Rs 1555 + taxes.
No ISD calls were made. After reaching out to customer service they asked me to pay the bill while they investigate. Customer service mentioned that the additional payment will be adjusted in next month. At the same time on 28 Jan 2023, I had told to deactivate the ISD services linked for my numbers. This month again I was charged Rs 1348 + taxes...

Helpful

Found this helpful?

Write a comment

2 months back I have cleared all my postpaid bills and got the number disconnected since it was lost. I went to the store they told me to request it online. I made the customer care executive do it. Still they are generating the bills and calling me to pay the bills. How do I get a solution?? Now my bill is 1500. I don't want to pay anything else since this is not my mistake....

Helpful

Found this helpful?

Write a comment

Address: Dwarka nagar

I am not receiving any incoming call or message from last 2-3 days though outgoing call and internet are ok.I have complained 2-3 times to customer care and they tell they will solve my problem in 1 hours but it has been a long time my problem is not solved yet .So my humble request to solve my problem immediately otherwise I have to Port this number to another service...

Helpful

Found this helpful?

Write a comment

Sir,
My Airtel acctount no. [protected]
I'm registered with GST with Legal Name SUKUMARAN PALLATH as sole proprietor. I have requested AIRTEL to provide me with GST TAX INVOICE. As per the support call they have asked me to send in the GSTN certificate & PAN copy to their email id [protected]@in.airtel.com

I have sent the details and they acknowledged by support call for verification. They informed next month onwards...

Helpful

Found this helpful?

Write a comment

Hey airtel, i am trying to enable call barred service for all incoming calls in my mobile no. [protected], but i am unable to do this due to getting error as "failed to read data call barring rejected". I am using default password as 0000. Please look at attached screenshot for your reference.

I request you to please help me on it.

Thanks...

Helpful

Found this helpful?

Write a comment

Address: Davanagere, Karnataka

Website: www.airtel.in

Dear Concerned,
I am Jayamma aged 57 years resident of Davanagere complaining about non transfer of sim/mobile number ownership from my deceased husband VS Hiremath to my name Jayamma.
My mobile number stopped working on 4 January 2023, i visited airtel office on AVK college road, Davanagere for sim not working. Store executive checked my number and informed me to bring aadhar of decesed person and aadhar of person taking transfer....

Helpful

Found this helpful?

Write a comment

Address: Sivasakthi nagar, aathikulam, madurai

Dear Airtel,

Your private contractors are installing poles for fibre internet in front of my house where we usually park our car. Jio did the same thing few months back but had the brains to install it near the already existing electric pole and not at random locations in my area. Please contact me with a solution in 10 days or I will remove “the pole” myself. I know the contractors are placing more pole than required to...

Helpful

Found this helpful?

Write a comment

In my Airtel Post Paid Account No.[protected], Bill No.BM2323l[protected] for the period 02 Dec 2022 to 01 Jan 2023 it was showing 99 international SMS sent by me to many international numbers. These 99 SMS were continuously sent within a time of 166 Seconds between 23:57:59 hrs to 00:00:45 hrs on 11-12 Dec 2022. But Neither I have sent these international SMS nor have idea about these international numbers and these international numbers are...

Helpful

Found this helpful?

Write a comment

During Covid, when I was out of station, Airtel installed a pole right in front of my house between two trees where I used to park my car. There was clearly space outside where they could have set up their pole.
When I raised an objection with the service technicians who visit regularly, they said they'll change it for 25, 000 rupees. The whole ordeal just proves that their intent was to maliciously make money by causing inconvenience...

Helpful

Found this helpful?

Write a comment

I had received a duplicate SIM for my airtel number since the original SIM stopped working. Copy of ID proof was also submitted. I was told that the SIM would be activated within 4 hours. However, it's been almost 24 hours and the SIM has not been activated yet. I am unable to connect to the customer service number 121 from my alternate JIO sim. I stand to miss a lot of important calls and critical OTPs as I wait for the SIM to get activated....

Helpful

Found this helpful?

Write a comment

After I recharge an Airtel unlimited pack online of Rs. 181 through phonepe 13th Nov. 2022, around 9:50 pm on Airtel mobile number [protected], it was shown that it was successful and the money was also deducted from my bank account for and it was deducted with extra 2 rs, 183 rsbut it is not activated on the said mobile number and while making calls it is still saying that the validity has expired and it is not activated.
Below I will...

Helpful

Found this helpful?

Address: Vakkeel Nagarajan Street, Udumalpet - 642126, Tiruppur

My airtel sim got corrupted. So I went to airtel showroom to sort out the problem. Their sim delivery was fast. But they charged me Rs.200. When I did some research sim card swap charge is only Rs.25 or Rs.50. I don't know why they charged me 8 times higher. After next day I got a message saying "Your sim request change is complete" Retailer will charge Rs. 50....

Helpful

Found this helpful?

Write a comment

This is with regards to the issue of illegitimate billing due to default activation of international roaming facilities from Airtel. The sequence of events is as listed below.
I am holding primary number 808xxxxxx and my parents are using child number 941xxxxxx as part of Airtel family plan, with billing on primary number. As my parents had proceeded abroad to Canada to meet my brother (working in Canada), to ensure that they are updated...

Helpful

Found this helpful?

Write a comment

I have been added "international roaming daily limit pack benefit @ new NRC" 2 extra times without any intimation,
i activated it with otp for 2 times, but billed for 4 times....

Helpful

Found this helpful?

Write a comment

Hi, I am an Airtel customer for more than a decade. I have an excellent credit and billing history and no delayed payments.
Recently I moved to US and decided to carry my Airtel SIM with me to manage OTPs related to banking transactions. I am on a postpaid connection and before leaving to US, I had visited an Airtel store where I consulted with them about the options on whether I should continue with the postpaid service or shouldbr...

Helpful

4 other people found this review helpful

4 found this helpful

Write a comment

Hi,
On July 09, 2022, I recharged my Airtel number, with an amount of ₹118 for data balance. However as of today it has not reflected in my account neither I have got the refund. I used airtel thanks app and Made the final payment via Google pay. I also got an message from airtel that recharge will reflect in 4 hours and contained a reference number for future reference. Unfortunately the same is not even reflecting in Airtel thanks...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment