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Airtel Complaints & Reviews

www.airtel.in

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Updated: Oct 10, 2026

Complaints 54829

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32849

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

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Airtel reviews & complaints page 12

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Airtel has an International Roaming pack with validity of one day (Rs. 649). I had purchased the same as I needed the service only for 24 hours after landing in a foreign location.
I received a bill where the same has been charged to me multiple times even though I had never requested for it. The total bill amount is 5772Rs. The phone was switched off and there was no usage in roaming from my end.
Upon inquiry the company representative...

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I am NRI with OCI card and citizen o[censored]SA. I have taken a prepaid number few month back so that I can one day link it with UPI using my ICICI NRO account for UPI banking.

Currently, I need to recharge this number to activate UPI on ICICI NRO account.

So I tried to recharge it online using ICICI NRO debit card and it failed to process. How can a NRI retain an Indian mobile phone (prepaid) number using NRO account...

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Address: Burma colony, Karaikudi

Hello, I am living in karaikudi (Tier 2 city) in Tamilnadu. I am a airtel customer since more than 15 years. From the past few months I am getting very very poor network coverage. Most of the calls are getting dropped in the middle. My home is in center of the town, but still no connectivity and weak network. Now I am thinking of changing my network if there's no action taken from airtel. Why should I pay money for this poor network? And...

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My Airtel fiber internet went down around 5pm on 17th May. Even today, after multiple follow up calls to Airtel Customer Support their technical team has not even bothered to visit my home to troubleshoot the problem. Each time I call I am assured that my problem will be resolved expeditiously. But nothing happens. I have made about 10 calls over the last 6 days. The case has even been escalated. But no resolution in sight. I just got a call...

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Address: Industrial Area Selaqui

Sir my number was port on dated 15th Feb 2023, on 18th May.2023 i am sending Port request in 1900, the message is coming that your UPC request has been rejected due to attempting to generate Porting code within 90 days. but if we calculate the total no of days from 15th Feb to 18th May. its 92 days.

Screen shot of port on 15th feb is attached
Screen shot of Port request on 18th May is attached...

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It's been 10 days, and the refund has not been processed yet from the Airtel side. I did a recharge of Rs 239/- for [protected] using an HDFC credit card on 4th May using my Airtel Thanks App associated with the account [protected], but unfortunately, the transaction got failed, money was debited from the HDFC card and was not refunded to my credit card account so far. I dropped an email to Airtel but no response from their end.
br...

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Address: Bangalore, Karnataka

Dear Sir/Madam, I am writing to raise a complaint regarding my Airtel 4G WIFI Dongle, which is linked to my mobile number [protected]. I have been using this device for more than 7 to 8 years now, and I have been facing connectivity issues and poor battery backup/longer charging time for the past few weeks. I have reported this issue to Airtel on 06-Dec-2022, and I have done multiple follow-ups till 24-Dec-2022, but unfortunately, I have not...

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My request id:[[protected]]
I am using Airtel router for past 2 years, and of a sudden my ISP(Airtel) has blocked all the ports and they are not even accepting that they have blocked the ports from their side, and when i raised a complaint previous time they started to speak lies that all ports are opened and then on next day they did opened all the ports for a week and then they again blocked all the ports. And as i again raised a...

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Address: Guntur

Hello Team,

My father aged 65 using the prepaid number [protected] since 2006 and he has been a loyal customer since then to Airtel. All of a sudden, his sim not working (no network), and went to Airtel store for a replacement sim. Then we realized that it is under name of Sujatha M which we don't know from where the hell that name came into the picture.

We can share all the proofs if required that we are using...

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Q. Hello i had recharged my airtel mobile number with inr 179 and had activated a pack for next 28 days.

Next using 'Gpay' i had recharged the same number mistakenly of inr 179and pack for next 28 days.

I contacted airtel for refund/to credit that to talk time at least as it doesn't make sense to use both same packs by paying double the price.

Now they were not ready to refund it as it was done...

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Address: Wakad, Pune, Maharashtra

Website: airtel.com

Dear Sir/Madam,

I am writing to file a complaint regarding my Airtel Wifi connection. On March 9th, I made an advance payment of Rs. 2829 for the service. However, since March 10th, the connection has not been working properly, causing a lot of inconveniences.

I raised a complaint with Airtel on March 10th and have been calling them regularly for resolution. Despite numerous calls, the issue has not been resolved...

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Address: Maharashtra nagpur urban

I am using airtel postpaid mobile number, since august 2022 and payed my all bills lately or timely with penalties now on 11 march 2023 airtel suspended my number without any reason and when i call to 198 customer care they only telling me a single reason that your amount is due thats why suspend pay the dues then it will be activate automatically. I told them before i payed every bill your company never suspended my number now my outgoing,...

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I see that whenever I try to call a Jio number from my Airtel, the phone does not even go through to a ring. It just disconnects without even connecting to a network and I do not even get a message of not reachable etc. While on the other side the phone is within network, and I can call to a BSNL on my friends dual sim. Also, the same time my friends are able to call back if I send an SMS stating I am not able to call. This is not an issue...

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I was not able to dial/receive any calls from 5th march.I called Airtel customer care and they informed me that may be my sim card is corrupted due to some reasons requested me to visit Airtel store.

I visited Airtel store and explained the issue. They asked me to pay 50 INR and provided me the new sim card. Also they took the photograph of my original aadhar card and also capture the photo in their mobile app..informed me...

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Using paytm my recharge of Rs239 was shown successful, but still my plan has yet not been activated. Calling in customer care says that my recharge has been expired, please recharge....

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Airtel has charged ISD calls in my mobile bill in Jan 2023 of around Rs 1555 + taxes.
No ISD calls were made. After reaching out to customer service they asked me to pay the bill while they investigate. Customer service mentioned that the additional payment will be adjusted in next month. At the same time on 28 Jan 2023, I had told to deactivate the ISD services linked for my numbers. This month again I was charged Rs 1348 + taxes...

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2 months back I have cleared all my postpaid bills and got the number disconnected since it was lost. I went to the store they told me to request it online. I made the customer care executive do it. Still they are generating the bills and calling me to pay the bills. How do I get a solution?? Now my bill is 1500. I don't want to pay anything else since this is not my mistake....

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Address: Dwarka nagar

I am not receiving any incoming call or message from last 2-3 days though outgoing call and internet are ok.I have complained 2-3 times to customer care and they tell they will solve my problem in 1 hours but it has been a long time my problem is not solved yet .So my humble request to solve my problem immediately otherwise I have to Port this number to another service...

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Sir,
My Airtel acctount no. [protected]
I'm registered with GST with Legal Name SUKUMARAN PALLATH as sole proprietor. I have requested AIRTEL to provide me with GST TAX INVOICE. As per the support call they have asked me to send in the GSTN certificate & PAN copy to their email id [protected]@in.airtel.com

I have sent the details and they acknowledged by support call for verification. They informed next month onwards...

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Hey airtel, i am trying to enable call barred service for all incoming calls in my mobile no. [protected], but i am unable to do this due to getting error as "failed to read data call barring rejected". I am using default password as 0000. Please look at attached screenshot for your reference.

I request you to please help me on it.

Thanks...

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