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Airtel Complaints & Reviews

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Updated: Oct 10, 2026
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Airtel reviews & complaints page 18

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I am a senior citizen and a customer of airtel prepaid since past 10 plus years. I have a Airtel Gujarat prepaid connection and I am currently in Bangalore. I am not able to connect with my family members as using my airtel, i am not able to call any STD landline numbers. I had raised a complaint regarding the same on 20th september 2021. Complaint ID CQUKI3WST[protected]. Airtel closed my complaint even without checking with me once what...
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Shubham Oberoi
Sep 29, 2021
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Airtel broadband connection suspended without notice.

Hello,

My internet broadband got suspended yesterday at around 2.20 PM. I have fully paid the bills yesterday, still it has not resumed.

My airtel fixedline number is [protected]
Broadband ID :[protected]_dsl
Relationship Number : FT2203l[protected]

I have recently shifted my connection from Karnataka to Uttar Pradesh. The internet got suspended for a bill which was not sent to...
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I want to port my number to another cellular network provider, when i am trying to generate porting code I am getting below message
"UPC cannot be generated as there is subsisting contractual obligations with your service provider."
It's been two months I have been continuously contacting customer care none of them are able to provide any resolution all they do, they take time to resolve issue with in 72 hours, and giving false...
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Mili235
from Kolkata, West Bengal
Sep 28, 2021
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Request for Airtel Sim reactivation.

Address: Airtel

Dear Sir,

I have an airtel no. [[protected]] which i am using from last so many years. I last used the no.in micromax X751 handset in october 2020 as i'm abroad in now. The sim card was in active till 10 months before. Because I worked my job in Dubai last 1 year. So, the Airtel mobile sim card was in India my home. But now it is showing as sim card registration failed. I need that same number. I will re-submit all my documents...
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Address: 1st floor, 15, Inorbit Mall Rd, Madhapur, Telangana 500081

Respected Sir,

We got a new gigabit broadband connection on 07/08/2021 from Airtel team but the link has not been activated. We have also requested to provide 3 static IP's on the same day but we have not able to get activate even a single static IP from the Airtel team till today.

Since we are going to use the corporate broadband link for our office (Hula Infotainment studios private limited) use we must require...
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AV_indian_citizen
Sep 17, 2021
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Blocked incoming calls and sms for no valid reason

Its a rule that once your pack validity has expired your incoming services will be barred after 7 days. Now despite recharging, airtel has deactivated my incoming services and when reached to customer care they first raised a complaint on my behalf to solve my issue and next day when enquired for complaint status they said that I have to resubmit documents. I have submitted my documents initially which was verfied and hence got the sim. After...
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sonal.mahajan
Aug 30, 2021
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Airtel broadband name change

Address: Plot no - 92, Jeevan Nagar, Jalgaon

I took airtel broadband and want to change the name of the owner on the bill. I tried to contact customer care but its asking for number to enter. When I enter the number it says invalid. Please let me know what should I do or what process should I follow to change the ownership so that I get my name on bill.
Thank you....
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Kunjan1998
Aug 21, 2021
Apr 7, 2025
This thread was updated on Apr 7, 2025
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Accidentally recharged unknown number

I accidentally recharged unknown number [protected], which does not exist, while trying to recharge a friends number on 21 august 2021, transaction id SB498800 with 199 rs 24 days validity 1 gb/day plan, from my account no:[protected] from icici imobile application....
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I moved to Dubai in March 2021 and have been here since. When I arrived here I was using my Airtel mobile number which I have been using for the past 10 years and which is almost everywhere from aadhar to bank account . I recharge it for about 355 every 2½ months just so it's kept active and I can continue receiving all my updates. After about 3 months suddenly one day it went inactive even with validity and balance.
Now I can't access...
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sangeet4
Aug 2, 2021
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At&t Bridge access code: 000117 is not working

At&t Bridge access code which is 000117 for India is not working for my Airtel Prepaid number. Currently I'm in Bihar & Jharkhand circle.
Number doesn't exist is the reply upon dialling the number, but this is the number provided by At&t. For reference: https://www.business.att.com/collateral/access.html?i

I've tried various combinations like 000117, +91000117, +91000117 + toll-free-number, etc but none of them have...
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Senkam100
Aug 2, 2021
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Online recharge not successful but amount deducted

My Name is Senthil Kumar.
Mobile Number: [protected]

I recharged online for Rs. 79, the status indicated transaction failed on Airtel website, but the amount got deducted from my bank account. I have been experiencing the same kind of issue almost most of the times that I recharge on your website, Airtel being such a reputed company should at least ensure that the online recharge system works consistently. I have attached...
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Sreenathplus
from Delhi, Delhi
Jul 30, 2021
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Wrong Promise - misleading advertisement and unfair & fraudulent trade practices

Address: Flat No : U13 , Ved Vihar,Military Dairy farm Rd

Want to bring to your attention that in the Airtel App, it shows - Prime video has been claimed by me, but as for my knowledge, I have not subscribed.Therefore, I contacted Airtel customer service, they responded that I have claimed during the 2018 period, so I cannot ask now.

Point to be noted:

-After 2018, I moved to Vodafone for close to 3 years.
-Now in 2021 - new MPN generated back to Airtel hence...
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chiranjeevsehgal
Jul 16, 2021
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UPC code not being generated

Since airtel is not able to provide data service to my location, I am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

After discussion with airtel helpdesk they just ask me to wait for some time. On visiting the airtel store,...
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Kevin_5518
Jul 15, 2021
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Failed Recharge for Dth but Money debited

I have recharged my dth connection with customer ID [protected]-001 with 321/- through Phonepe. My money got debited but account has not been Recharged. Solve this issue quickly.
Thank you...
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Please resolve the reference no[protected].
The customer service is too much poor to resolve my issue.
Its just time to quit people from Airtel Payments Bank for this type of delay and failure.
The Airtel staff is going to tell wrong information and wrong guidence.
Always they told wrong information.

They not clean my data from their server thats why when I am trying to open new account from new...
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pranav.mukne
Jul 10, 2021
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Payment done but services not received

Address: Gurgaon

I have done below transaction online at your airtel Xstream . But didnot received any call for installation. Awaiting for refund.
Note below transaction details.
Hi, bill payment of Rs. 3536.46 paid via Credit Card towards your Airtel Xstream Fiber ID S012428Q9Rk with transaction id 0198346890097448651625064301353 has been processed. You will receive the confirmation within 4-hours....
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Lavanya Sivadasan
Jul 9, 2021
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Name change and billing details change request

Hi Team,

I would like to change the broadband connection from my husband's name to me as I need to submit for office purpose. Could you please suggest me with the steps.

Request for your assistance ASAP.

Thank You,

Lavanya...
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My Airtel sim suddenly stopped working. I did all Troubleshooting. Restarted phone several times, changed sim slot, tried it in another phone, tried stopping other services like wifi. All of no use.
All this without any intimation from airtel. It was my primary number. I was about to receive important calls and messages on this number. Lost peace of mind due to this carelesness.

I would like signals on my phone be restored...
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Chakradhar thota
Jul 8, 2021
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Tele verification number is not working

Address: C611, Bhoomi Block, ECOLIFE EON APARTMENTS, 30, Devasthanagalu

Received a message on alternate number to proceed with tele verification, but not able to connect 59059. Please resolve.

Also, could you post in this channel whats the issue with 59050, this is definitely not a warm welcome for a porting customers...
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Hemant29
Jun 15, 2021
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De consolidation of family plan

I had put a request for de consolidating my family plan as I wanted to port my no to another service provider. I was told to pay the outstanding due which i paid. The address verification individual came a few days later to verify the address but i had already moved out of that address as i had got posted to another place. I told the concerned individual that i have moved out and he can get a confirmation that I used to stay there from guard....
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