Claimed

Airtel Complaints & Reviews

www.airtel.in

2.1

Updated: Jul 7, 2026

Complaints 54814

Resolved

21980

Unresolved

32834

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Service Providers

Airtel

Airtel reviews & complaints page 18

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Gurgaon

I have done below transaction online at your airtel Xstream . But didnot received any call for installation. Awaiting for refund.
Note below transaction details.
Hi, bill payment of Rs. 3536.46 paid via Credit Card towards your Airtel Xstream Fiber ID S012428Q9Rk with transaction id 0198346890097448651625064301353 has been processed. You will receive the confirmation within 4-hours....

Helpful

Found this helpful?

Write a comment

Hi Team,

I would like to change the broadband connection from my husband's name to me as I need to submit for office purpose. Could you please suggest me with the steps.

Request for your assistance ASAP.

Thank You,

Lavanya...

Helpful

Found this helpful?

Write a comment

My Airtel sim suddenly stopped working. I did all Troubleshooting. Restarted phone several times, changed sim slot, tried it in another phone, tried stopping other services like wifi. All of no use.
All this without any intimation from airtel. It was my primary number. I was about to receive important calls and messages on this number. Lost peace of mind due to this carelesness.

I would like signals on my phone be restored...

Helpful

Found this helpful?

Write a comment

Address: C611, Bhoomi Block, ECOLIFE EON APARTMENTS, 30, Devasthanagalu

Received a message on alternate number to proceed with tele verification, but not able to connect 59059. Please resolve.

Also, could you post in this channel whats the issue with 59050, this is definitely not a warm welcome for a porting customers...

Helpful

Found this helpful?

Write a comment

I had put a request for de consolidating my family plan as I wanted to port my no to another service provider. I was told to pay the outstanding due which i paid. The address verification individual came a few days later to verify the address but i had already moved out of that address as i had got posted to another place. I told the concerned individual that i have moved out and he can get a confirmation that I used to stay there from guard....

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Individual Subscriber — Fiber connection not working
A
Asim Gulzar Jan
Jun 13, 2021Delhi, Delhi
Mark as Resolved

I am having a airtel xtreme fiber connection, for 6 months i was on a 100 mbps plan, after that on 9 june i sent a request for plan upgrade to 200 mbs and did a 999 recharge from airtel thanks app.
ticket i d: 89617493 on 9 june 11:12 pm
11 june 10:30 pm i called 121 asking...

Helpful

Found this helpful?

Write a comment

After I recharge an Airtel unlimited pack online of Rs.219 for a validity of 28 days through RecharCube on[protected] at around 12:08 on Airtel mobile number [protected] it was shown that it was successful and the money was also deducted from my bank account tx#[protected] for Rs.219.00 but it is not activated on the said mobile number and while making calls it is still saying that the validity has expired and it is not activated.
Below...

Helpful

111 other people found this review helpful

111 found this helpful

Hi Airtel team,

I have broadband connection of Internet with my sisters name.
Due to some reason I need to change it with my name.

I tried reaching out to airtel customer care but did not get any response.

Could please guide me the procedure asap?

Thanks in advance...

Helpful

Found this helpful?

Write a comment

Address: Sadashiv Group

I am a corporate customer of Airtel Postpaid mobile connection. I wanted to update the company name, GST number and company address. Whenever I call Airtel Customer Care they do not help saying you have a corporate connection and told me to write an email to Airtel at [protected]@in.airtel.com. I wrote an email to them about the same and they did not reply and again I wrote an email and they replied about Sim swap. They did not read the mail...

Helpful

30 other people found this review helpful

30 found this helpful

Address: Karaikkudi

Airtel tower not connecting. No service...

Helpful

Found this helpful?

Write a comment

Hey, airtel two days back i recharged my sim as it hadn't been recharged for quiet sometime now, i recharged it using the paytm app and I accidentally ended up typing out the wrong number to recharge, I hope you can either switch the recharge to the correct number or submit a refund through paytm, thank you so much for your co operation.

I will attach the paytm invoice as for what paytm had asked me to do, thank you....

Helpful

Found this helpful?

Write a comment

My Airtel prepaid sim card is working only in this present mobile phone. I tried to use this sim in another device, it was showing that sim is locked. So, I called customer care, got my PUK, entered it. But still it is showing that the sim is unusable contact your carrier. What should I do now?...

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

I tried to send port message to 1900 from my Airtel number by using format - PORT [protected]. How ever the messages are not being sent, it shows sending failed. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked. I have talked to Airtel customer care who repeatedly states that they couldn't find any reasons why port messages wouldn't be delivered. Please help...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

I am from bhilai (chhattisgarh)and i am facing high ping issue for more than a week.the routing is so bad that it nearly gives me 60 ping to mumbai server itself and 100+ on singapore.when i called cc they tell me some absurd reason which are so irrelevant that it feels like why i opt for airtel.they even dont understand about what is ping then they send an engineer to my house and even he dont know about it.i told him i primarly used it...

Helpful

Found this helpful?

Write a comment

Address: Dombivli, Maharashtra

I was continuously trying to make call to BSNL landline number of Kerala. I tried both the ways by dialing with the STD codes +91492 and 0492. However, the calls were not even getting connected at all! Please look into the issue....

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: STATE BANK OF INDIA RAJJAJINGAR

This is a cug mobile from state bank of india. Outgoing calles are debarred. When i checked online, it shows o balance due. Please resolve the issue at the earliest. Customer 121 is also not going which is supposed to be free call.

Mobile no.[protected]...

Helpful

Found this helpful?

Write a comment

I gave this Nokia 105 mobile to my mother who is close to 55 years old. she knows only how to answer the calls..but i see there is number 5924102 getting dialed everytime..and this number charges 5Rs per minute which is very too much.. She doesn't even know how to operate how can she dail the number for more than 1:40 minutes

Why Airtel is not blocking such numbers. I have seen these numbers begin reported by several people....

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: At Mahakal, Post Nalwadi, Wardha - 442001

I recharge 1.5GB /day data balance and another extra data balance of 12GB at 98₹.

So I completely used 1.5GB daily data balance but I have that remaining data from 12GB extra recharge. then also some site are not opened after 1.5GB used from dailt data pack. That sites are very important as from my job point of view.

And when I tried to complain for the same on Airtel Thanks App then it shows that you used...

Helpful

Found this helpful?

Write a comment

Hi, I have been a loyal customer of airtel for more than 20 years and had no complaints till now apart from the usual call drop issue. I trusted airtel hence had opted for ECS, auto debit way of paying airtel bill. I had a monthly plan of rs.424 as of last year(2020). I realised a bit late (feb 2021) with shock that they have changed my plan from rs.424 to 1999/ on 1st oct 2020. They have not taken any form of consent with me. I checked the...

Helpful

Found this helpful?

Write a comment

My Airtel number is +91 [protected]. My sim suddenly stopped showing signal since last week. I always do International Roaming recharge. Even now, I have done Airtel Roaming recharge and it is shown in the mobile app, that it will automatically get activated once the Sim reaches UAE/International area.
I tried rebooting the phone multiple times and even switched the sim to different Phones but still not able to find signal.
Kindly...

Helpful

Found this helpful?

Write a comment