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Airtel Complaints & Reviews

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Updated: Aug 12, 2026
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Airtel reviews & complaints page 18

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S
Sreenathplus
from Delhi, Delhi
Jul 30, 2021
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Wrong Promise - misleading advertisement and unfair & fraudulent trade practices

Address: Flat No : U13 , Ved Vihar,Military Dairy farm Rd

Want to bring to your attention that in the Airtel App, it shows - Prime video has been claimed by me, but as for my knowledge, I have not subscribed.Therefore, I contacted Airtel customer service, they responded that I have claimed during the 2018 period, so I cannot ask now.

Point to be noted:

-After 2018, I moved to Vodafone for close to 3 years.
-Now in 2021 - new MPN generated back to Airtel hence...
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C
chiranjeevsehgal
Jul 16, 2021
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UPC code not being generated

Since airtel is not able to provide data service to my location, I am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

After discussion with airtel helpdesk they just ask me to wait for some time. On visiting the airtel store,...
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K
Kevin_5518
Jul 15, 2021
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Failed Recharge for Dth but Money debited

I have recharged my dth connection with customer ID [protected]-001 with 321/- through Phonepe. My money got debited but account has not been Recharged. Solve this issue quickly.
Thank you...
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Please resolve the reference no[protected].
The customer service is too much poor to resolve my issue.
Its just time to quit people from Airtel Payments Bank for this type of delay and failure.
The Airtel staff is going to tell wrong information and wrong guidence.
Always they told wrong information.

They not clean my data from their server thats why when I am trying to open new account from new...
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P
pranav.mukne
Jul 10, 2021
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Payment done but services not received

Address: Gurgaon

I have done below transaction online at your airtel Xstream . But didnot received any call for installation. Awaiting for refund.
Note below transaction details.
Hi, bill payment of Rs. 3536.46 paid via Credit Card towards your Airtel Xstream Fiber ID S012428Q9Rk with transaction id 0198346890097448651625064301353 has been processed. You will receive the confirmation within 4-hours....
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L
Lavanya Sivadasan
Jul 9, 2021
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Name change and billing details change request

Hi Team,

I would like to change the broadband connection from my husband's name to me as I need to submit for office purpose. Could you please suggest me with the steps.

Request for your assistance ASAP.

Thank You,

Lavanya...
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My Airtel sim suddenly stopped working. I did all Troubleshooting. Restarted phone several times, changed sim slot, tried it in another phone, tried stopping other services like wifi. All of no use.
All this without any intimation from airtel. It was my primary number. I was about to receive important calls and messages on this number. Lost peace of mind due to this carelesness.

I would like signals on my phone be restored...
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C
Chakradhar thota
Jul 8, 2021
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Tele verification number is not working

Address: C611, Bhoomi Block, ECOLIFE EON APARTMENTS, 30, Devasthanagalu

Received a message on alternate number to proceed with tele verification, but not able to connect 59059. Please resolve.

Also, could you post in this channel whats the issue with 59050, this is definitely not a warm welcome for a porting customers...
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H
Hemant29
Jun 15, 2021
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De consolidation of family plan

I had put a request for de consolidating my family plan as I wanted to port my no to another service provider. I was told to pay the outstanding due which i paid. The address verification individual came a few days later to verify the address but i had already moved out of that address as i had got posted to another place. I told the concerned individual that i have moved out and he can get a confirmation that I used to stay there from guard....
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A
Asim Gulzar Jan
from Jammu, Jammu and Kashmir
Jun 13, 2021
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Fiber connection not working

Individual Subscriber — Fiber connection not working
A
Asim Gulzar Jan
Jun 13, 2021Delhi, Delhi
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I am having a airtel xtreme fiber connection, for 6 months i was on a 100 mbps plan, after that on 9 june i sent a request for plan upgrade to 200 mbs and did a 999 recharge from airtel thanks app.
ticket i d: 89617493 on 9 june 11:12 pm
11 june 10:30 pm i called 121 asking...
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A
aurora ella
Jun 9, 2021
Oct 12, 2023
This thread was updated on Oct 12, 2023
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Recharge successful but its scheme is not activated

After I recharge an Airtel unlimited pack online of Rs.219 for a validity of 28 days through RecharCube on[protected] at around 12:08 on Airtel mobile number [protected] it was shown that it was successful and the money was also deducted from my bank account tx#[protected] for Rs.219.00 but it is not activated on the said mobile number and while making calls it is still saying that the validity has expired and it is not activated.
Below...
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Hi Airtel team,

I have broadband connection of Internet with my sisters name.
Due to some reason I need to change it with my name.

I tried reaching out to airtel customer care but did not get any response.

Could please guide me the procedure asap?

Thanks in advance...
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S
Sumitg123
May 29, 2021
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UPC is not generated

Address: Sadashiv Group

I am a corporate customer of Airtel Postpaid mobile connection. I wanted to update the company name, GST number and company address. Whenever I call Airtel Customer Care they do not help saying you have a corporate connection and told me to write an email to Airtel at [protected]@in.airtel.com. I wrote an email to them about the same and they did not reply and again I wrote an email and they replied about Sim swap. They did not read the mail...
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T
Threerathinam
May 29, 2021
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No service karaikudi

Address: Karaikkudi

Airtel tower not connecting. No service...
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•FrostedKanekiMC4•
May 25, 2021
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I've accidentally recharged the wrong number using the paytm app

Hey, airtel two days back i recharged my sim as it hadn't been recharged for quiet sometime now, i recharged it using the paytm app and I accidentally ended up typing out the wrong number to recharge, I hope you can either switch the recharge to the correct number or submit a refund through paytm, thank you so much for your co operation.

I will attach the paytm invoice as for what paytm had asked me to do, thank you....
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O
omkar ruikar
May 22, 2021
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Unusable sim

My Airtel prepaid sim card is working only in this present mobile phone. I tried to use this sim in another device, it was showing that sim is locked. So, I called customer care, got my PUK, entered it. But still it is showing that the sim is unusable contact your carrier. What should I do now?...
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S
srikanth12345
May 21, 2021
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Unable to send PORT SMS to 1900 from XXXXX70535

I tried to send port message to 1900 from my Airtel number by using format - PORT [protected]. How ever the messages are not being sent, it shows sending failed. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked. I have talked to Airtel customer care who repeatedly states that they couldn't find any reasons why port messages wouldn't be delivered. Please help...
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C
c0dex
May 19, 2021
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Bad routing on xstream fiber

I am from bhilai (chhattisgarh)and i am facing high ping issue for more than a week.the routing is so bad that it nearly gives me 60 ping to mumbai server itself and 100+ on singapore.when i called cc they tell me some absurd reason which are so irrelevant that it feels like why i opt for airtel.they even dont understand about what is ping then they send an engineer to my house and even he dont know about it.i told him i primarly used it...
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V
V Kamaldharan
May 17, 2021
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Unable to make call to BSNL landline

Address: Dombivli, Maharashtra

I was continuously trying to make call to BSNL landline number of Kerala. I tried both the ways by dialing with the STD codes +91492 and 0492. However, the calls were not even getting connected at all! Please look into the issue....
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Address: STATE BANK OF INDIA RAJJAJINGAR

This is a cug mobile from state bank of india. Outgoing calles are debarred. When i checked online, it shows o balance due. Please resolve the issue at the earliest. Customer 121 is also not going which is supposed to be free call.

Mobile no.[protected]...
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