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Airtel Complaints & Reviews

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Last updated May 2, 2024
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Airtel reviews & complaints page 141

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N
Nishiiii
Nov 26, 2021
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Recharge done but service not activated

I had done a recharge from airtel app through gpay although the recharge is succesful but receipient does not get the service activated...
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S
subbbkjjb
Nov 26, 2021
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Mobile recharge status pending

I done a recharge of rupees 479 for airtel mobile no[protected] but status is unknown the amount was already deducted from my bank thanq plz try to solve my problem as early as posssible...
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M
Meera Adhikari
from Delhi, Delhi
Nov 26, 2021
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Recharge not complete

I have recharged my phone number on November 26.2021 of Rs.479. The amount is deducted from my account as deduction message received from the bank but my mobile is not recharged....
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A
AaishaG
Nov 26, 2021
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Bill generation even after deactivation request

I have raised disconnection request of my airtel broadband through customer care as we were moving to new town and there is no airtel line over there excutive they said request raised and my connection will be deactivated in 7 working days

I dint recieve any sms I ignored as j thought it may be some network issue

Due to Personal emergency I missed to check whther it is deactivated or not..i dint get any calls...
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U
udaykiranchintapandu
Nov 25, 2021
Nov 28, 2021
This thread was updated on Nov 28, 2021
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Misinformation and false guiding customers

I have recharged with Airtel 129 pack on 21st nov-2021. The plan validity is upto 14 dec. As airtel insisted me to recharge because of price increase and told me that, new pack will be activated post expiry of current pack, I have recharged with Rs.379 pack, The pack just got activated and the previous pack has just got vanished. When I asked them, they are saying some misinformation, and not willing to extend my pack for which i have paid...
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A
Afax
Nov 25, 2021
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Broadband late fee

I was charged a late fee on broadband services which is prepaid. This is illegal and when I failed to pay on time, all Airtel should have done is cut the services. Somebody or authority sue the company....
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A
Abhi196
from Mumbai, Maharashtra
Nov 25, 2021
Nov 27, 2021
This thread was updated on Nov 27, 2021
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SIM card issued on someones elses name

Address:B 401 queens castle queens park miraroad 40107

Sir,
My name is Abhishek Ghumare. I lost my Airtel Moble number of 22nd August. I was using this number for about 10 years. When I had purchased this SIM card I has given my document to the retailer. Now, customer care is saying that it is not of my name. It is on the the name of kashiram kewat.
They are not blocking this SIM card. I have contacted retailer for this concern. They are saying that, It might be a mistake of the...
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Website:Airtel app

I did a recharge of 2498 on my airtel no through airtel app and make payment through card and the amount got deducted but somehow (possibly internet or airtel app issue) transaction got failed.

After that I do not get any message regarding failed transaction and neither got refunded.

I am from UP West....
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A
agigeorge4u
Nov 25, 2021
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Unsatisfied recharge and data validity expiry

My initial 379 plan was about to expire in 7 days (2nd December) from this date and airtel was sending prompts to recharge by 26th November as they were planning a increase in the recharge amounts. Hence I recharged for 399 (56 days validity) expecting the plan to be activated after the current plan validity and also I had a data balance also of 119.

But I am very unhappy by the way airtel has activated the new plan from today...
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R
RaviParam
from Agra, Uttar Pradesh
Nov 25, 2021
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Recharge has been done two times on my same number 9540839009

Hi Team,

Please find that recharge has been done twice in my Airtel number by mistake,
one is done by credit card of 219 rs,
other one is done by "Airtel thanks" app of 199 rs.

It is requested that you please suggest or reverse amount of one of them.

Mobile No. [protected]

Thanks,
Ravi Kumar...
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R
rupam90
from New Delhi, Delhi
Nov 25, 2021
Nov 25, 2021
This thread was updated on Nov 25, 2021
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Cross connection with some other mobile number

Since the time I ported to Airtel, my life has been hell. There is a cross connection of my number with some other mobile number and I keep wrong calls every half and hour. Even the airtel payments bank shows the other person's name. I called both airtel customer care at 121 and airtel payments bank at 400, but all my efforts went in vain. 121 told me there is no cross connection and just keep ignoring the wrong calls. 400 told me to email...
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R
RaviParam
from Agra, Uttar Pradesh
Nov 25, 2021
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Recharge has been done twice on my same number 9540839009

Hi Team,

Please find that recharge has been done twice in my Airtel number by mistake,
one is done by credit card, other one is by "Airtel thanks" app.

It is requested that you please suggest or reverse amount of one of them.

Mobile No. [protected]
Recharge done two times- 199 rs

Thanks,
Ravi Parmar
Mob-[protected]...
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S
Saraswathy06
Nov 25, 2021
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Need to reverse the recharge.

I accidentally recharged a no. Instead of my no. i was using google pay, Some websites in internet suggested to use WRR service to send text to Send SMS to 51619 with WRR (wrong number) transaction ID) amount (right number). The text services says that
“you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
The no. I recharged was: [[protected]]
Right no: [[protected]]
Transaction...
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I have recharged my airtel number of Rs 79, by the airtel website, through the upi payment method, the money is debited, but the recharge has not been done yet....
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Arunvijay123
from Trivandrum, Kerala
Nov 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel recharge failed but not refunded

Website:Airtel

I have done a recharge yesterday (24/11/2021) for 1498 rupees. I got a message that your recharge is failed but to no avail my money deducted from Amazon wallet is not refunded until now.

I have contacted both Amazon and Airtel. Amazon has provided me with a confirmation mail of approval of transaction and Got a message from Airtel that it is failed.

Where's My money?

I have registered complaints...
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H
Harshit2470
from vidisha, Madhya Pradesh
Nov 24, 2021
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Porting code nhi aa rha

Address:durga nagar vidisha

My airtel no. [protected] porting code nhi aa rha ... airtel network se pareshan hu plzzz help...
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chakri sarvani
from Hyderabad, Telangana
Nov 24, 2021
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Recharge pack fraud

Airtel company presented that the prices are going to increase after November 26, so they revealed new recharge pack of 2498 with 365 days validity which will be activated after the completion of present pack validity. So I recharged with 2498, but my present pack was still 22days validity left. After recharge, 2498 got activated so I called customer care after waiting for 15-20minutes, they said that this pack will not be applicable for...
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akash ambhore
Nov 24, 2021
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International roaming cellular network

Address:OM NAGAR AKOLA BY PASS ROAD

I am using airtel international roaming since last 18 months, i am facing network issue from last 4 days not able to make call receive call receive msg as well, I am in Dubai and i am not having any other number than this my contact number is [protected].
even i am not able to do a call to costumer care so i am sending a daily email to them but there is no respond from there end.
i am in huge trouble as all my bank accounts are...
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Isha Smriti
Nov 24, 2021
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Amount deducted without recharge done

I initiated a recharge for rupees 2498, using 10 rupees from my Airtel wallet and the rest from my bank account. The amount got deducted and is showing as a statement in the bank passbook too, but the recharge and transaction details for the same is not on Airtel app. Neither has any text message arrived about either the success or the failure of this very transaction. I'd really appreciate if you can help me get my amount refunded as it's...
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A
Abhishek_2930
Nov 24, 2021
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Sim Blocked 9760499339

My sim [protected] got blocked today(24/11/2021) as I am unable to make
calls or messages without any notification .on my sim i have recharge of 379 for 3 months of which 2 months still left..please try to resolve my issue asap......
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