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Airtel Complaints & Reviews

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Updated: Nov 1, 2026
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K
khanpur
from Delhi, Delhi
Dec 31, 2016
Resolved
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Resolved

Address: New Delhi, Delhi, 110062

I lost my lg mobile phone(black)- dual sim on 31st december 2016 03:00 pm with airtel sim card. My airtel mobile no. Is [protected].Place of loss is dr. Ambedkar nagar.I lodged a fir lr no.1262231/2016 on 31st december 05:17 pm.

Please block sim immediately of airtel mobile no. [protected] and oblige me.

Thanking you
ashok kumar sharma
email id: [protected]@gmail.Com
alternate mobile no. [protected]
address: flat no.E-95-c third floor jawahar park khanpur delhi-110062.
Feb 8, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jan 01, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 31 December 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Anil S.
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jan 08, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 31 December 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    R
    Rajpharm
    from Mumbai, Maharashtra
    Dec 31, 2016
    Resolved
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    Resolved

    Address: Chennai, Tamil Nadu, 600126

    Hi

    I am facing this issue since two months still its resolved after calling many times service engineers are worst they are providing wrong resolution like changing set top box and reciever .

    Airtel dth is cheating custumers

    We have to prvide them 150 rs even though problem is not from our end

    My customer id is[protected]

    If problem exists planning to change dth to tvtv sky
    Jan 13, 2017
    Complaint marked as Resolved 
    It has been resolved by the airtel online
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Jan 05, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 31 December 2016.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Jan 07, 2017
    Updated by Rajpharm
    Thanks for the resolution
    Jan 12, 2017
    Updated by Rajpharm
    Now all the channels not comming worst service
    B001 error code
    Please resolve at the earliest
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      S
      suvamdhar
      Dec 31, 2016
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110 070
      Website: www.airtel.in/broadband

      I took an Airtel Broadband Connection before two months in one area(previous address). After twenty days I shifted my house in some other area(present address). When I requested Airtel to shift my connection at the present address, they told me that they don't have the connection available in that particular area, In spite, of their claiming that they are the best network at their website. My subscribed Airtel connection was offering me a Free first three-month broadband and Free landline calls(till the connection exist) associated under the Broadband Scheme only. Now when they failed to deliver the broadband connection after twenty days in my present address, Airtel customer care 121 told me that my billing won't be generated and I will have a zero balance and I don't need to pay anything as they failed to serve me as a customer and I was in my free three month period so I don't need to pay anything at all and with that they disconnected my complete broadband connection. Today some Airtel representative is calling me after a month of disconnection and asking me to pay my landline charge which was associated under their broadband scheme and claims to be free. How many times should a common people like me tangle himsel[censored]nder this sorts of companies who claims something else before the connection is taken, commits something else after the connection is disconnected and then comes up with a nasty surprise of their fake commitments and finds the way to loot money. Sir/Maam, Please keep this old taboo of telephone companies of claiming unnecessary money from people away. They mislead with their ads and tries acquisition of customers by several wrong promises.
      Feb 6, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Jan 03, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 31 December 2016.

      We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

      We look forward to receive the required details.

      Regards,

      Akanksha Singh
      airtel presence (airtel Customer, service team)
      bharti airtel ltd
      [protected]@in.airtel.com

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Jan 06, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 31 December 2016.

      We were waiting to receive your contact details to enable us to address your concern.

      Since we have not heard back from you, we trust your issue has been resolved.

      If you require further information / assistance, please write to us at [protected]@in.airtel.com

      Regards
      Akanksha Singh
      airtel presence (airtel customer service team)
      bharti airtel ltd.
      [protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        N
        nithya23
        from Alnavar, Karnataka
        Dec 31, 2016
        Resolved
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        Resolved

        Address: 560043
        Website: consumers complaints

        My prepaid airtel mobile number is [protected] in the name of senthil kumar . More than 15 years we are using this number . All of a sudden this is happening . I initiated 149 rupees that is free on all airtel calls, but automatically airtel people had made rc 32 rs that too twice . Because of you airtel my 64 rupees gone for nothing . How could you do this by your own ?I need resolution atonce & release my money .
        Feb 8, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Jan 08, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 31 December 2016.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        Akanksha Singh
        airtel presence (airtel customer service team)
        bharti airtel ltd.
        [protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          D
          Dasari Udaya Bhaskararao
          from Gudivada, Andhra Pradesh
          Dec 31, 2016
          Resolved
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          Resolved

          Address: Hyderabad, Andhra Pradesh
          Website: www.consumercomplaints.in/new_complaint

          We are receiving many calls from [protected] to one vodafone (i.e., this phone is having one lady) and calling with "Deepu unnara" my daughter is facing much inconvenience with the above phone no please take necessary action to stop the falls calls. other wise i will make a complaint before the Commissioner of Police hyderabad through online. please inform the action by you to the ph no [protected] // [protected] or email id: dasari.[protected]@gmail.com
          Jan 31, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Dec 31, 2016
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 31 December 2016.

          We would request you to get your complaint registered at law enforcement agency. Further, we would urge you to safeguard your personal details.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Akanksha Singh
          airtel presence (airtel Customer, service team)
          bharti airtel ltd
          [protected]@in.airtel.com

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            K
            Kiransutar
            from Pune, Maharashtra
            Dec 31, 2016
            Resolved
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            Resolved

            Address: 786184
            Website: My airtel app

            Submit a Complaint
            I tried doing recharge for my airtel prepaid mobile [protected] online from airtel online recharge site with txn id K1UB4XEXQE19P3D3GU8F16122IGAAMZROE1 of rs 100. The money was debited from my account but i did not receive the recharge. Kindly refund my money or get the recharge done. Resolve this as soon as possible or i will be forced to take strict actions against this. Also note that this is not the first time it has happened.
            Mar 4, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Jan 03, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 31 December 2016.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards
            Akanksha Singh
            airtelpresence (airtel customer service team)
            bharti airtel ltd
            [protected]@in.airtel.com

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Feb 01, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 31 December 2016.

            We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

            We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

            Look forward to hearing from you.

            Regards
            Akanksha Singh
            airtel presence (airtel customer service team)
            bharti airtel ltd.
            [protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              S
              Shashank Lakhotia
              from Nagpur, Maharashtra
              Dec 31, 2016
              Resolved
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              Resolved

              Address: Nagpur, Maharashtra, 440005

              I had done some transaction using airtel money wallet. After which my wallet balance was rs 39.75
              After couple of days when i checked my wallet balance it was nill. Apart from this my whole transaction history was also not visible on the airtel money mobile app.

              I tweeted and wrote emails to airtel custmer care but all the y say is the case is being investigated and will update me soon.

              Unfortunately i am still getting calls saying the same even after 2 weeks.

              I want to lodge complain against them for this wallet balance forgery.
              Feb 10, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Jan 10, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 31 December 2016.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Akanksha Singh
              airtel presence (airtel customer service team)
              bharti airtel ltd.
              [protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                B
                Bangaru jhansi
                from Hyderabad, Telangana
                Dec 30, 2016
                Resolved
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                Resolved

                Address: Rangareddy, Andhra Pradesh, 500086

                I've recharged an Airtel offer 299 rs which was o[censored]nlimited local and std calls plus 6gb 3G data..but I got only 2 gb data and now it's showing 42000 locals seconds only which is completely misleading.

                And I'm trying to call Airtel customer care, I've tried all options and the best ways to reach them there is no option to talk to a customer care executive which is totally shame to such a reputed tele service provider like Airtel.

                And I need an answer for this misleading ways
                Mar 4, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Jan 04, 2017
                Airtel Customer Care's response
                Dear Customer,
                This is with reference to your post dated 30 December 2016.
                We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
                You can also get in touch with us at [protected]@in.airtel.com
                Regards,
                Anil S.
                airtel presence (airtel Customer, service team)
                bharti airtel ltd
                [protected]@in.airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Feb 01, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 30 December 2016.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Akanksha Singh
                airtel presence (airtel customer service team)
                bharti airtel ltd.
                [protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  B
                  Bhardwaj Ankur
                  from Delhi, Delhi
                  Dec 30, 2016
                  Resolved
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                  Resolved

                  Address: 202390
                  Website: www.airtel.in

                  Dear Sir/Mam,

                  Greetings!

                  This complaint is regarding the Airtel network problem.

                  I want to bring your kind notice that my village (Parli) is located near by Anupshahr Tehsil district Bulandshahr, Uttar Paradesh. we face alot issues in network connectivity in all network. Village people (approximate - 1000 people) are using mobile in my village but all facing network problem and call drop problem since last 5 years also want to inform that near by villagers are also facing same problem from long time.

                  I request to look into the problem.

                  Hope i will get the positive response from your end.

                  Thanks,
                  Mob:- [protected]
                  May 21, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Jan 04, 2017
                  Updated by Bhardwaj Ankur
                  Dear Team,

                  Please let me know what details you want from my side.

                  Please note my email id [protected]@visionspring.org.in;

                  Regards,
                  Ankur
                  Jan 04, 2017
                  Updated by Bhardwaj Ankur
                  Hi Team,

                  I did not get any satisfactory answer from your side.

                  Please look into this matter.

                  Thanks,
                  Ankur
                  Verified Support
                  Jan 04, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 30 December 2016.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Anil S.
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd
                  [protected]@in.airtel.com
                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Jan 04, 2017
                  Updated by Bhardwaj Ankur
                  Hi Team,

                  I have already sent you my mail id and sent you the mail through my email id but till now i am not getting any response.

                  I got a call from Airtel and got the response that Airtel did not have any TAT for resolving this issue.

                  Please look into the matter.

                  Thanks
                  Ankur
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                    A
                    acprabu
                    from Hyderabad, Telangana
                    Dec 30, 2016
                    Resolved
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                    Resolved

                    Address: 530017
                    Website: airtel.in

                    I'm A. Chithambara prabu and im using airtel dish tv for the past 6 years and my customer id is [protected].
                    Yesterday[protected] i have given complaint in customer care (12150) that my remote control is not working, he has taken the complaint (Complaint no[protected] and assured me that it will be replaced free of cost (Coz it is under warranty) by next day. Two months back only i have opted for the warranty as per the advise by the executive and Rs.99 has been deducted from my TV acct. At that time i was told that this warranty includes HD setup box as well as Remote control . I double confirmed with him that whether remote control will be replaced in case of malfunction of the remote control unit. Only after his confirmation i have given my consent for the warranty.
                    But today[protected] after remote replacement they have deducted Rs.170/- from my account and saying that it will not cover under warranty.

                    First thing is that they have given me a false promise by saying that remote control will be replaced free of cost.
                    Second thing is that they are not supplying quality remote control to me. For the past 4 months 5 times my remote has been replaced. (5*170) Rs.850 collected from me with out my mistake.

                    calling to the customer care is in vain

                    I request the refund of the amount (Rs.170) to my account and also request to give quality products to the customers
                    Feb 9, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 05, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 30 December 2016.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Akanksha Singh
                    airtel presence (airtel customer service team)
                    bharti airtel ltd.
                    [protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      P
                      Praveen Karnam
                      from Manjeri, Kerala
                      Dec 30, 2016
                      Resolved
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                      Resolved

                      Address: 600089
                      Website: Airtel

                      My Prepaid sim([protected]) got disconnected 3 days(27/12/2016) back and i'm yet to receive the postpaid sim.

                      Worst way of handling the customers and i have also faced a huge loss for these 3 days without my number. I Have called like some 100 times, but still ignoring my calls. Really Frustrating

                      Executive no- [protected], Chennai

                      Please take necessary actions on this. I need my number at any cost by today.

                      Kindly contact me @[protected](Praveen K)
                      Feb 15, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 08, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 30 December 2016.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Akanksha Singh
                      airtel presence (airtel customer service team)
                      bharti airtel ltd.
                      [protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        B
                        Bal Bhardwaj
                        from Delhi, Delhi
                        Dec 30, 2016
                        Report
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                        Address: 171001
                        Website: airtel

                        SMS not delievered from Airtel Delhi.The delhi Airtel numbers are unable to send the sms on Idea HP.I have already raised the issue in HP Idea but there is no issue detected.
                        pls do the needful.Thanks
                        Balkrishan
                        Mob [protected]
                        [protected]
                        Dec 30, 2016
                        Updated by Bal Bhardwaj
                        [protected] is my Idea no
                        and [protected] is my Airtel no
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                          I
                          indhuja237
                          from Delhi, Delhi
                          Dec 30, 2016
                          Resolved
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                          Resolved

                          Address: 600119

                          Dear Telecom Regulatory Authority,

                          I wish to bring to your notice the callous attitude and irresponsible behaviour of India's most popular telecom service provider - Airtel.

                          For the past two days, whenever I try to make a call from my Airtel prepaid number, I am forced to hear a long advertisement audio regarding Airtel's plans before the call is connected.
                          Even if I disconnect the call and dial again, the entire audio is repeated for every single call.

                          I deeply condemn the fact that customers like me who are trying to call someone (maybe in cases of emergency) are being subjected to the harassment of being put on hold till the entire advertisement is heard.

                          This could put the life of somebody at risk due to not being able to connect to their dear ones immediately in cases of emergency.

                          I request your speedy and stringent action in this regard to ensure that Airtel refines its customer service and avoids such harassment to its customers.
                          Feb 8, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 08, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 30 December 2016.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Akanksha Singh
                          airtel presence (airtel customer service team)
                          bharti airtel ltd.
                          [protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            P
                            Pooja Ajjampur
                            from Hyderabad, Telangana
                            Dec 30, 2016
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka

                            Hi,
                            Please note my inbox messages and Whatsapp on my mobile have been blocked.. I am not able to send or receive any messages in inbox and also not able to do verification check on my Whatsapp.
                            I recently got a new Airtel SIM with same number since that time I am having these difficulties. Request you to unblock the same or do the needful at the earliest !
                            Feb 8, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 30, 2016
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 30 December 2016.

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at airtel.[protected]@airtel.com

                            Regards
                            Akanksha Singh
                            airtelpresence (airtel customer service team)
                            bharti airtel ltd
                            [protected]@in.airtel.com

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Jan 08, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 30 December 2016.

                            We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                            We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

                            Look forward to hearing from you.

                            Regards
                            Akanksha Singh
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            [protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              V
                              Vandana Surve
                              from Mumbai, Maharashtra
                              Dec 30, 2016
                              Resolved
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                              Resolved

                              Address: 400097

                              Dear Team,

                              I have recharge of Rs.180/- for Full talk time, as per your scheme, from paytm but i received only Rs.156/- as talk time for my airtel no.[protected] . from long time i am trying to talk to customer care executive of airtel i.e.198 and 121 but i couldn't reach to airtel customer executive by their help line everytime i am facing the problem with Airtel. never reach to solve the complaint by phone.
                              Feb 9, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 04, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 30 December 2016.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Anil S.
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd
                              [protected]@in.airtel.com
                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                P
                                P Kannan
                                from Chennai, Tamil Nadu
                                Dec 30, 2016
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu, 600089

                                Dear Sir,

                                Mobile No.[protected]

                                The above mobile was in my Name : P. Kannan

                                I do not have internet connection for the above mobile No.[protected]

                                But in the Bill (date 05/11/2016 to 04/12/2016) internet charge Rs. 1691/- was charged.

                                Kindly clarify without internet, how internet charge made against Mobile no.[protected]

                                I request you to revise the billing and send to me for making payment.

                                Regards

                                P.Kannan
                                Feb 7, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 03, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post, dated 30 December 2016

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                Anil S.
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd
                                [protected]@in.airtel.com
                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  K
                                  krihem
                                  from Mohali, Punjab
                                  Dec 30, 2016
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu, 600116
                                  Website: www.airtel.in

                                  Airtel broadband was launched new in our locality in November 2016 with free installation and wifi modem. I submitted forms and ID/Address proofs for the same, but did not receive any response. In December I called Airtel for an update; I was told that they could not trace my application and asked me to submit fresh application and proofs and was told that the free installation offer was closed and that I have to pay Rs. 1000 for installation. I still agreed and gave a cheque, application form and proofs. But even after almost a month, I'm yet to get a response from them with reference to my new connection request.
                                  My applicaition no. is TNPC910778.

                                  Airtel, do you a reply for this?
                                  Feb 4, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 04, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 30 December 2016.

                                  We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Anil S.
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd
                                  [protected]@in.airtel.com
                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Feb 24, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 30 December 2016.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Akanksha Singh
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    G
                                    geetee63x
                                    from Noida, Uttar Pradesh
                                    Dec 30, 2016
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110096

                                    I am V K Grover and my mobile phone no. is [protected]. As I had not been satisfied with the services of the company(very weak network and inflated bills;), I had requested for porting of my mobile number. My porting request was rejected due to a pending bill which was not generated at the time of applying for porting. Anyhow I have paid the bill amount with an extra amount which is equivalent to 32% of the bill amount. My billing cycle was upto 22nd December, 2016.

                                    I have tried to communicate with the company representative over telephone but they are intentionally killing my time by disconnecting calls after few seconds of hearing.

                                    Company is hereby requested to clear porting request immediately.
                                    Feb 8, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 04, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 30 December 2016.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Anil S.
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd
                                    [protected]@in.airtel.com
                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      N
                                      naliniram
                                      from Bengaluru, Karnataka
                                      Dec 30, 2016
                                      Resolved
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                                      Resolved

                                      Address: 560010
                                      Website: [email protected]

                                      Sir/Madam
                                      I am nalini resided in Bengaluru, rajajinagar, where a airtel box is been replaced right in front of my house for wch it is very difficult to park my car there.
                                      they did not even ask whether they can dump it or no. this has been done in my abscence when we were not there.
                                      Pls help me to remove this box at the earliest so that it vl be convient to park my vehicle
                                      pls help me sir
                                      nalini [protected]
                                      Feb 22, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 30, 2016
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 30 December 2016.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at airtel.[protected]@airtel.com

                                      Regards
                                      Akanksha Singh
                                      airtelpresence (airtel customer service team)
                                      bharti airtel ltd
                                      [protected]@in.airtel.com

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Jan 21, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 30 December 2016.

                                      We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                                      We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

                                      Look forward to hearing from you.

                                      Regards
                                      Akanksha Singh
                                      airtel presence (airtel customer service team)
                                      bharti airtel ltd.
                                      [protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        C
                                        Dec 30, 2016
                                        Resolved
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                                        Resolved

                                        Address: Hyderabad, Andhra Pradesh, 500044
                                        Website: airtel.in

                                        Hi,
                                        There was a technical issue, it was not re solved, but SR was closed, and we have not used the service months together, but they are asking us to pay the bill, very bad experience with Airtel, if this is the situation am sure people will switch from Airtel to other service provider, and i received few calls and they are threatening.

                                        [protected]
                                        May 10, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Dec 30, 2016
                                        Updated by [email protected]
                                        Hi,

                                        I discussed many times with National Escalation team with Parteek Sharma and other team members please check my communication I sent yo [protected]@Airtel.com.

                                        Please arrange a call with senior person who can take a decision.

                                        We are extremely un happy with Airtel service...in my home we are having 7 connections..i will take a decision based on your response..
                                        Dec 30, 2016
                                        Updated by [email protected]
                                        Based on your resolution I will take a call and better I will suggest others also not to go with Airtel
                                        Jan 05, 2017
                                        Updated by [email protected]
                                        Dear Anil,

                                        Sorry to say this, ..the response and analytical skills of your team is ZERO, i received call from 2 persons from your side one executive name is Supriya @ [protected] she does not know what is the issue, she asking to tell entire story, i said you please go and check all my emails and conversation with airtel, she said will call in 1 day, now its more than 5 days, no response from her...

                                        going forward i would request all my friends/known circle..PLEASE DONT GO WITH AIRTEL...

                                        Regards,
                                        Jan 08, 2017
                                        Updated by [email protected]
                                        How many days...it will take...

                                        Any time line
                                        Verified Support
                                        Jan 09, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 30 December 2016.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Akanksha Singh
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        [protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Jan 09, 2017
                                        Updated by [email protected]
                                        i have not received any resolution...can you please share once again..today i received a call from Mukul and he said he will get back to me in 2 or 3 hours, now its more than 7 hours..no response...

                                        i am feeling very bad/sad, why am i using the AIRTEL...

                                        big appeal to all my friends...please dont use AIRTEL...
                                        Jan 09, 2017
                                        Updated by [email protected]
                                        i have not received any email/resolution..
                                        Jan 19, 2017
                                        Updated by [email protected]
                                        waiting for your reply...
                                        Jan 19, 2017
                                        Updated by [email protected]
                                        Waiting for your resolution...more than 4 months
                                        Jan 26, 2017
                                        Updated by [email protected]
                                        how many days i should wait for the response,
                                        Feb 09, 2017
                                        Updated by [email protected]
                                        Dear Airtel Team,

                                        I hope for raising complaint in www.consumercomplaints.in, i have received a Threatening call from [protected] and saying that we are filing case in court...my humble request to airtel team, if possible please understand and help the customer other wise leave it but dont do Threatening customers, just refer what gandi said about customer, i can also approach consumer court for all these issues. please resolve it on priority basis..

                                        My request to all airtel customers, please be very careful with airtel...

                                        awaiting for response for the above issue
                                        rgds,
                                        [protected]
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