Airtel Complaints & Reviews

Airtel broadband was launched new in our locality in November 2016 with free installation and wifi modem. I submitted forms and ID/Address proofs for the same, but did not receive any response. In December I called Airtel for an update; I was told that they could not trace my application and asked me to submit fresh application and proofs and was told that the free installation offer was closed and that I have to pay Rs. 1000 for installation. I still agreed and gave a cheque, application form and proofs. But even after almost a month, I'm yet to get a response from them with reference to my new connection request.
My applicaition no. is TNPC910778.

Airtel, do you a reply for this?

I am V K Grover and my mobile phone no. is [protected]. As I had not been satisfied with the services of the company(very weak network and inflated bills;), I had requested for porting of my mobile number. My porting request was rejected due to a pending bill which was not generated at the time of applying for porting. Anyhow I have paid the bill amount with an extra amount which is equivalent to 32% of the bill amount. My billing cycle was upto 22nd December, 2016.

I have tried to communicate with the company representative over telephone but they are intentionally killing my time by disconnecting calls after few seconds of hearing.

Company is hereby requested to clear porting request immediately.

Sir/Madam
I am nalini resided in Bengaluru, rajajinagar, where a airtel box is been replaced right in front of my house for wch it is very difficult to park my car there.
they did not even ask whether they can dump it or no. this has been done in my abscence when we were not there.
Pls help me to remove this box at the earliest so that it vl be convient to park my vehicle
pls help me sir
nalini [protected]

Hi,
There was a technical issue, it was not re solved, but SR was closed, and we have not used the service months together, but they are asking us to pay the bill, very bad experience with Airtel, if this is the situation am sure people will switch from Airtel to other service provider, and i received few calls and they are threatening.

[protected]

I want to see my last 20/12/16 to 27/12/16 recived sms. Its an emergency for me because my railway reservation confermation sms on which mobile is damage. So I cannot see my ticket detail.. My mobile no. - [protected]. Please send me those messages. If help me I will thank full to you.please send me as soon as possible. My name chinmoy mondal and others one people reserved this confirmed rac ticket in this mobile number on last week.

Recently, migrated my airtel postpaid sim to prepaid. SIM is activated but Online recharge is not happening. Hence, I gave complaint after calling airtel customer care on dec 13th 2016. Initially they told it will be rectified within 72hrs. I waited for three weeks. But still online recharge is getting failed for my mobile number#[protected] - AP. Later I called to customer care on dec third week. They told no issue from their side . waited for few days. and again on dec28th called to customer care and they told they will raise complaint again and technical team will look into it. But don't know how many times they will keep on raising complaints without resolving the same issue. Facing difficulty as online recharge failure.

Dear sir,
I am vinit tyagi and i lodge a complain against bharti airtel limited sir the matter is before 2 month[20th oct 2016] airtel is not refunding my money that i paid for a new connection amount rs 2000. i have requsted mony time from airtel but aitel is commiting me false. they are saying your request is in process i am listning this since last 2 month i have given all the details and docs that is under below

1.( cheque no-031728 icici bank) the cheque has been cleared on 28/10/2016 OF AMOUNT RS-1000 CEF NO- N4840923 A/C NO-[protected] and landline no[protected]
I GAVE BOTH CHEQUE IN FAVOUR OF BHARTI AIRTEL LIMITED

2. ( cheque no-716486 indusind bank) the other cheque has been cleared on 5/11/2016 the CAF NO- N4528048 A/C NO-[protected]
so, please look on this case it has too much time and please refund my 2000 rs as soon as possible.
thanks you
regard
vinit tyagi

[protected] i am using since last 9 years CUG-R23 plan. i received message to submit my documnet after 9 years. i have sumbimmted it on saturday 24.12.2016 and also upgrade sim card (swap). document provided with my new address (also to be updated). now result is my sim services are stopped just because of the airtel care representative officer at Bardoli branch. i do not have any contact number from last 4 days. now please help me. the guy at bardoli branch unable to help me out and daily i am harrased after so many followup. please help me to resume my services.
please please please. i am too much unhappy after using 9 years airtel service.
does airtel have a customer value? if yes. than please resolve. i have raised so many complain and still no any solutionssssss...

Airtel outgoing services for my number [protected] have been disconnected even after full payment of outstanding bill amount of INR 1549.66. This has happened 7-8 hours after bill has already been paid. I contacted AirTel customer support, but in spite of escalating my query, they have miserably failed to offer me an immediate solution. Now I am unable to carry out my daily activities like booking a cab either via phone or internet

Sir, I had been using the mob no [protected] for the last 6-7 years. Its a pre paid no. In May 2016 I had changed my sim to micro sim in Coimbatore. As I am residing in Dubai contacting your CS has become impossible. During my visit to Chennai from 11th to 16th Dec I had personally visited ur office ...but due to poor connectivity the first few days they could'nt help me. But during my visit to ur office on 16th I was informed that my No was blocked and that they have sent a request to activate it again and it will take 3 days...
Its been 2 weeks and still no sign of my No working. I have written to u on this already...but no proper response.

Can you please activate my number as I am travelling to India in Jan 2017...

I have been using my prepaid number for around 3 years and recently I have to travel to Germany on a 6 months on-site project. After 4 months they just deactivated my Airtel number without any email notice or information regarding the termination. I have all my important bank transactions tied to that number.
This is absolutely shameful from the Network side and their policies. I really hate being an Airtel customer so far.
I will complain in more places that I could do.

I applied for a new connection. After the application I got nearly 3 to 4 calls asking for Proofs, stating, the faster I give the proofs, earlier i would get the connection. But so far no calls after I had submitted my proofs.

The referenceID of the ticket raised is: ONTMCHENN29099308C

One called and asked for a soft Copy to be mailed.
One called for confirmation once again.
One called for confirming the concerned will arrive at the door to get the proofs.
One called for taking this as a complaint.
No action taken so far. Not even for the complaint taken.

I am extremely upset with the horrible services provided by Airtel I thought that if I change my portability from Vodafone to Airtel I'll be happier but I was sadly mistaken but I regret the decision of changing portability to Airtel as if I am in the lift it No service in basement no service 4G net speed shows as E on my device also tried to change my sim as well but still the service is hopeless I think I should change to Vodafone back request you to get this sorted else very soon you'll loose a customer & ill make sure that atleast 20 people known to me also leave Airtel look into this at the earliest else, please relase my number i want go vodafone network. i want case airtel. i loos my time with airtel very pathetic service, i am very iritate and felling bed, maan hani ka kes or thokunga 20 laks ka

Airtel — postpaid bill of airtel

1 review
Ra rakesh chandra sharma on dec 28, 2016
Mark as resolved
Phone/mobile number: [protected]

I paid the mobile bill of rupees 500 through paytm dated on 10_12_2016 by my debit card. This payment deducted rs 500 from my account. The statement has attached and transaction message is below. But the airtel company yet not received the payment
You have initiated a txn of inr 500.00 at paytm on icici bank card no.9870. Otp is 356165. Dont share with anyone. Bank never calls to verify otp. Dear customer, you have made a debit card purchase of inr500.00 on 12 dec. Info. Vin*paytm. Your net available balance is inr 31, 321.03.
Kindly arrange to deposit my bill or redeposit this amount in my bank account as soon as possible.

I paid the mobile bill of rupees 500 through paytm dated on 10_12_2016 by my debit card .This payment deducted Rs 500 from my account . the statement has attached and transaction message is below.But the airtel company yet not received the payment
You have initiated a txn of INR 500.00 at PayTM on ICICI Bank Card no.9870. OTP is 356165. DONT SHARE WITH ANYONE. BANK NEVER CALLS TO VERIFY OTP.Dear Customer, You have made a Debit Card purchase of INR500.00 on 12 Dec. Info.VIN*PayTM . Your Net Available Balance is INR 31, 321.03.
Kindly arrange to deposit my bill or redeposit this amount in my bank account as soon as possible.

I am extremely upset with the horrible services provided by Airtel I thought that if I change my portability from Vodafone to Airtel I'll be happier but I was sadly mistaken but I regret the decision of changing portability to Airtel as if I am in the lift it No service in basement no service 4G net speed shows as E on my device also tried to change my sim as well but still the service is hopeless I think I should change to Vodafone back request you to get this sorted else very soon you'll loose a customer & ill make sure that atleast 20 people known to me also leave Airtel look into this at the earliest else I'll make sure I post the same on social media like Facebook & Twitter as well that's a promise

I had recharged my digital tv for rs.1158 (Six month pack - south max tamil sd pack) on 02, November, 2016 and my connection expired on Dec 23, 2p16 due to low balance.Had many conversation with customer support for the past 2 weeks but no proper response from them, they are asking to recharge again for connection which is unsatisfactoryour and worst service.

Contact details : [protected]
Mailid : brintha.[protected]@gmail.com @gmail.com

I do not have a airtel connection, but for the last two months airtel is sending me bills and asking me to pay. It's harassing me with phone calls after email and SMS reminders. I want this to STOP. If this doesn't stops immediately I have no option except to go to the consumer court.

Not sure why airtel is following this filthy path to harass customers and make money.

Txn[protected] dt 24.12.16 amount 184/- rs debit from my sb account duriing recharging of my mobile no but recharge not done till date, i send mail so many times to your complaint mail id written in your airtel site but no response and talk to ur executive so many times bt my amount not reverse by you, please reverse my amount in my account as early as possible

Airtel Team,

My Mobile No : [protected], Bangalore circle.

The above Post paid No pertains to me and I have used this No happily with Vodafone in Chennai.. When I shifted to Bangalore I have shifted out from Vodafone to Airtel, since then facing many challenges including getting good connectivity.

On 16h Dec16, I visited your Mahadevpura Airtel outlet and placed my request to shift my services from Postpaid to Prepaid. I have completed all the documentation formalities and they issued me a new SIM and advised me load it when the services getting disconnected in the existing Postpaid SIM.

I received a SMS on 18th Dec, Sunday informing me that the verification process has been successfully completed and on 19th evening 5 PM, I lost the signal & services from my existing Postpaid SIM. Hence, as per the instructions given to me, I have loaded the new prepaid SIM, but the signal and services have not resumed.

I immediately visited your Kundanahalli AIrtel outlet and placed my grievances. They gave me 24 hrs SLA and to my disappointment the services have not started and they claim some technical error at their end. When I called them again on yesterday evening, the reasons /excuses given to me are not satisfactory.. For the technical issues at your end, why should I suffer ??

For the last 48 hours I am not accessible in my mobile No and not getting proper remedial actions from Airtel team.

If you cannot fix it pl let me know, I would switch over to other operators. But I cannot wait any more and need immediate actions from your end.

For the last 12 days, 3-4 different people have spoken after i made repeated escalations, but none of them are able to resolve my issues. It seems Airtel is the most inferior mobile operator in the company but the make tall claims about open network etc, which are all seems to be fraud claims.

Krishnamoorthy
Whitefield / Bangalore
Alt No [protected]