Airtel Complaints & Reviews

I've recharged an Airtel offer 299 rs which was o[censored]nlimited local and std calls plus 6gb 3G data..but I got only 2 gb data and now it's showing 42000 locals seconds only which is completely misleading.

And I'm trying to call Airtel customer care, I've tried all options and the best ways to reach them there is no option to talk to a customer care executive which is totally shame to such a reputed tele service provider like Airtel.

And I need an answer for this misleading ways

Dear Sir/Mam,

Greetings!

This complaint is regarding the Airtel network problem.

I want to bring your kind notice that my village (Parli) is located near by Anupshahr Tehsil district Bulandshahr, Uttar Paradesh. we face alot issues in network connectivity in all network. Village people (approximate - 1000 people) are using mobile in my village but all facing network problem and call drop problem since last 5 years also want to inform that near by villagers are also facing same problem from long time.

I request to look into the problem.

Hope i will get the positive response from your end.

Thanks,
Mob:- [protected]

I'm A. Chithambara prabu and im using airtel dish tv for the past 6 years and my customer id is [protected].
Yesterday[protected] i have given complaint in customer care (12150) that my remote control is not working, he has taken the complaint (Complaint no[protected] and assured me that it will be replaced free of cost (Coz it is under warranty) by next day. Two months back only i have opted for the warranty as per the advise by the executive and Rs.99 has been deducted from my TV acct. At that time i was told that this warranty includes HD setup box as well as Remote control . I double confirmed with him that whether remote control will be replaced in case of malfunction of the remote control unit. Only after his confirmation i have given my consent for the warranty.
But today[protected] after remote replacement they have deducted Rs.170/- from my account and saying that it will not cover under warranty.

First thing is that they have given me a false promise by saying that remote control will be replaced free of cost.
Second thing is that they are not supplying quality remote control to me. For the past 4 months 5 times my remote has been replaced. (5*170) Rs.850 collected from me with out my mistake.

calling to the customer care is in vain

I request the refund of the amount (Rs.170) to my account and also request to give quality products to the customers

My Prepaid sim([protected]) got disconnected 3 days(27/12/2016) back and i'm yet to receive the postpaid sim.

Worst way of handling the customers and i have also faced a huge loss for these 3 days without my number. I Have called like some 100 times, but still ignoring my calls. Really Frustrating

Executive no- [protected], Chennai

Please take necessary actions on this. I need my number at any cost by today.

Kindly contact me @[protected](Praveen K)

SMS not delievered from Airtel Delhi.The delhi Airtel numbers are unable to send the sms on Idea HP.I have already raised the issue in HP Idea but there is no issue detected.
pls do the needful.Thanks
Balkrishan
Mob [protected]
[protected]

Dear Telecom Regulatory Authority,

I wish to bring to your notice the callous attitude and irresponsible behaviour of India's most popular telecom service provider - Airtel.

For the past two days, whenever I try to make a call from my Airtel prepaid number, I am forced to hear a long advertisement audio regarding Airtel's plans before the call is connected.
Even if I disconnect the call and dial again, the entire audio is repeated for every single call.

I deeply condemn the fact that customers like me who are trying to call someone (maybe in cases of emergency) are being subjected to the harassment of being put on hold till the entire advertisement is heard.

This could put the life of somebody at risk due to not being able to connect to their dear ones immediately in cases of emergency.

I request your speedy and stringent action in this regard to ensure that Airtel refines its customer service and avoids such harassment to its customers.

Hi,
Please note my inbox messages and Whatsapp on my mobile have been blocked.. I am not able to send or receive any messages in inbox and also not able to do verification check on my Whatsapp.
I recently got a new Airtel SIM with same number since that time I am having these difficulties. Request you to unblock the same or do the needful at the earliest !

Dear Team,

I have recharge of Rs.180/- for Full talk time, as per your scheme, from paytm but i received only Rs.156/- as talk time for my airtel no.[protected] . from long time i am trying to talk to customer care executive of airtel i.e.198 and 121 but i couldn't reach to airtel customer executive by their help line everytime i am facing the problem with Airtel. never reach to solve the complaint by phone.

Dear Sir,

Mobile No.[protected]

The above mobile was in my Name : P. Kannan

I do not have internet connection for the above mobile No.[protected]

But in the Bill (date 05/11/2016 to 04/12/2016) internet charge Rs. 1691/- was charged.

Kindly clarify without internet, how internet charge made against Mobile no.[protected]

I request you to revise the billing and send to me for making payment.

Regards

P.Kannan

Airtel broadband was launched new in our locality in November 2016 with free installation and wifi modem. I submitted forms and ID/Address proofs for the same, but did not receive any response. In December I called Airtel for an update; I was told that they could not trace my application and asked me to submit fresh application and proofs and was told that the free installation offer was closed and that I have to pay Rs. 1000 for installation. I still agreed and gave a cheque, application form and proofs. But even after almost a month, I'm yet to get a response from them with reference to my new connection request.
My applicaition no. is TNPC910778.

Airtel, do you a reply for this?

I am V K Grover and my mobile phone no. is [protected]. As I had not been satisfied with the services of the company(very weak network and inflated bills;), I had requested for porting of my mobile number. My porting request was rejected due to a pending bill which was not generated at the time of applying for porting. Anyhow I have paid the bill amount with an extra amount which is equivalent to 32% of the bill amount. My billing cycle was upto 22nd December, 2016.

I have tried to communicate with the company representative over telephone but they are intentionally killing my time by disconnecting calls after few seconds of hearing.

Company is hereby requested to clear porting request immediately.

Sir/Madam
I am nalini resided in Bengaluru, rajajinagar, where a airtel box is been replaced right in front of my house for wch it is very difficult to park my car there.
they did not even ask whether they can dump it or no. this has been done in my abscence when we were not there.
Pls help me to remove this box at the earliest so that it vl be convient to park my vehicle
pls help me sir
nalini [protected]

Hi,
There was a technical issue, it was not re solved, but SR was closed, and we have not used the service months together, but they are asking us to pay the bill, very bad experience with Airtel, if this is the situation am sure people will switch from Airtel to other service provider, and i received few calls and they are threatening.

[protected]

I want to see my last 20/12/16 to 27/12/16 recived sms. Its an emergency for me because my railway reservation confermation sms on which mobile is damage. So I cannot see my ticket detail.. My mobile no. - [protected]. Please send me those messages. If help me I will thank full to you.please send me as soon as possible. My name chinmoy mondal and others one people reserved this confirmed rac ticket in this mobile number on last week.

Recently, migrated my airtel postpaid sim to prepaid. SIM is activated but Online recharge is not happening. Hence, I gave complaint after calling airtel customer care on dec 13th 2016. Initially they told it will be rectified within 72hrs. I waited for three weeks. But still online recharge is getting failed for my mobile number#[protected] - AP. Later I called to customer care on dec third week. They told no issue from their side . waited for few days. and again on dec28th called to customer care and they told they will raise complaint again and technical team will look into it. But don't know how many times they will keep on raising complaints without resolving the same issue. Facing difficulty as online recharge failure.

Dear sir,
I am vinit tyagi and i lodge a complain against bharti airtel limited sir the matter is before 2 month[20th oct 2016] airtel is not refunding my money that i paid for a new connection amount rs 2000. i have requsted mony time from airtel but aitel is commiting me false. they are saying your request is in process i am listning this since last 2 month i have given all the details and docs that is under below

1.( cheque no-031728 icici bank) the cheque has been cleared on 28/10/2016 OF AMOUNT RS-1000 CEF NO- N4840923 A/C NO-[protected] and landline no[protected]
I GAVE BOTH CHEQUE IN FAVOUR OF BHARTI AIRTEL LIMITED

2. ( cheque no-716486 indusind bank) the other cheque has been cleared on 5/11/2016 the CAF NO- N4528048 A/C NO-[protected]
so, please look on this case it has too much time and please refund my 2000 rs as soon as possible.
thanks you
regard
vinit tyagi

[protected] i am using since last 9 years CUG-R23 plan. i received message to submit my documnet after 9 years. i have sumbimmted it on saturday 24.12.2016 and also upgrade sim card (swap). document provided with my new address (also to be updated). now result is my sim services are stopped just because of the airtel care representative officer at Bardoli branch. i do not have any contact number from last 4 days. now please help me. the guy at bardoli branch unable to help me out and daily i am harrased after so many followup. please help me to resume my services.
please please please. i am too much unhappy after using 9 years airtel service.
does airtel have a customer value? if yes. than please resolve. i have raised so many complain and still no any solutionssssss...

Airtel outgoing services for my number [protected] have been disconnected even after full payment of outstanding bill amount of INR 1549.66. This has happened 7-8 hours after bill has already been paid. I contacted AirTel customer support, but in spite of escalating my query, they have miserably failed to offer me an immediate solution. Now I am unable to carry out my daily activities like booking a cab either via phone or internet

Sir, I had been using the mob no [protected] for the last 6-7 years. Its a pre paid no. In May 2016 I had changed my sim to micro sim in Coimbatore. As I am residing in Dubai contacting your CS has become impossible. During my visit to Chennai from 11th to 16th Dec I had personally visited ur office ...but due to poor connectivity the first few days they could'nt help me. But during my visit to ur office on 16th I was informed that my No was blocked and that they have sent a request to activate it again and it will take 3 days...
Its been 2 weeks and still no sign of my No working. I have written to u on this already...but no proper response.

Can you please activate my number as I am travelling to India in Jan 2017...

I have been using my prepaid number for around 3 years and recently I have to travel to Germany on a 6 months on-site project. After 4 months they just deactivated my Airtel number without any email notice or information regarding the termination. I have all my important bank transactions tied to that number.
This is absolutely shameful from the Network side and their policies. I really hate being an Airtel customer so far.
I will complain in more places that I could do.