Airtel Complaints & Reviews

I have applied for broadband and due to full of dp in my area they did'nt give me broadband service. Every time when i applied for refund their executives give false reference numbers and after that they give excuses like technical issue and did not refund my money. My bearing account no. [protected] & telephone no. [protected].

Reference number 75745834 but no any action have taken by airtel regarding this.

Please help me to refund my money from this fraud company.

Had requested for new airtel broadband connection for our new house. Airtel representative came in, filled forms, took money and never gave us connection. Its 2 months now, we have been following up with customer care and its such a worst experience. They neither respond and keep playing with email mentioning false promises and invalid reference number. Next time when we call, they say such reference number does not exist. The money stolen from us is 3147/-.

Below are multiple replies, and yet no action:

On mon, oct 24, 2016 at 3:27 pm, wrote:

Dear saritha,
Greetings from airtel!
This is in reference to your email informing us about refund for new airtel connection.

As discussed on your mobile number [protected], i have registered your complaint and the reference number is 74636310. Let me assure you that the issue would be resolved within 03 days.
For further queries, please do email. I will be delighted to assist you.

Regards,
Jyoti sandeep

Next again from appellate. [protected]@in. Airtel.com on nov 9 to me
Dear saritha achari,

Greetings from airtel!

This is in reference to your email requesting refund of security deposit on your airtel account number [protected].

As discussed on your mobile number [protected], i have registered your request for refund through neft and the reference number is 75209696. Let me assure you that the same will be completed by 05 working days.

For further queries, please email. I will be delighted to assist you.

Regards,
Pradip show

Bharti airtel limited

Do not go for any of their products or services. These are big time cheaters.

Dear sir/madam
Date 15/11/16 i visited airtel store gare bhavi palya hosur main road bangalore 560068 and submit the required documents signed and i provid to porting number to airtel exucutive after he was given to airtel sim after 8 days my vodafone sim donor operator is disconnected then insert the airtel sim but not getting network after i visited same store and i asked about this concern he says activated before evening and i cant say ur is problem but he was activated deferent sim for fraud activity reason this is fancy number so i sitting in store 9:30 to 1pm pls check cc camera for evidence but he says i don't no finally i ready to call police that he says wait sir its activated different some technical problem pls take it so i want request to you this arc is totally fraud activity going on pls shut down this arc or terminate all current staffs i m except im getting satisfied answer by appellate so i writen here im not satisfied i write to and direct legal proceedingspls call, me [protected] for details im loss one day business hour by spending in airtel store unless by farud airtel staffs

Mukkanna
91489051

This is in regards to my earlier complaint posted on 20.11.2016. I had raised complaint about auto activation of paid service for which i had been charged ₹49/-.
On 22nd, i had received call from airtel and issue got resolved and i got my balance back.
I am surprise to see that today again i have been charged ₹35/- for auto activation of same service. How can airtel do that? I am very much disappointed the way this issue is being handled. Send my balance back and also deactivate all paid service. Register my no. For dnd.

I had contacted with there appellate team many time by sending them mail, they use to call back but never gave solution.

This service is provided by airtel to every customer by default but they are doing bias with my number.

This was not hoped from such a high level authority of airtel

Even they don't make contact till the final solution and leaves the case in between only.

An amount of rs. 99/- deducted from my prepaid account under head ir 99 value added services on [protected] i have neither requested for this service nor they sought my permission to deduct this amount.in fact i am out of the country (India) for more than 5 months. I can be contacted by email if required.
How can a service activated without my knowledge

Hi

My number [protected] is not working (not able to make or receive calls or SMSes)since two days. There is enough balance Rs.147.It is a Telangana SIM card and Im in Tamil nadu (Coimbatore) right now. Registered a complaint on this regard (Complaint ID:[protected] Customer care executive says there are no issues from their end .Yet Im not able to get/make calls/SMS.

In such case Im asked to replace the SIM card for which My friends or me should be physically present in Telangana. That is not possible right now. Im in urgent need of that SIM as i have registered my aadhar card and bank accounts with that number.

Please provide me privilege to replace the SIM card from Tamil Nadu.

Im in an urgent need of that SIM card.

Sir we had our broadband connection from a service provider name vinay srivastav from saksham enterprise.we did our broadband pack of rs450 and he has taken rs1000 as service charge but our bill is of rs 1400 for broadband he not deposited the money...
my cef no is:40110650, airtel fixed line no:[protected], name:satendra singh, B-85 RAMDAYAL NAGAR, BHIND ROAD, GWALIOR MADHYAPARDESH 474020
email adress;[protected]@gmail.com

Hello, this is to bring to your attention, i have given request for airtel fixed line with wifi shifting from old address, no 15 moore st, 02nd floor to new address, no 71, 72 moore street mnj centre grounf floor, as i have shfited. My new shifted place is 10 buildings away from the prior location.

I have given request for shifting the land line in airtel store - 2nd lane beach, parrys on 04th nov 16. Its been 20 days now but no response on shifting of my fixed line.

I had visited the store again on 19th nov 16, the store incharge gave me 2 mob numbers and asked me to call these numbers and sort the shifting issue. Such poor customer service, the store incharge should follow up but he have me the number of -

Sabarish - [protected]
Sarvanan - [protected]

But both havent bothered to reslove my issue, i plead to the concerned team to resolve my shifting issue at the earliest.

Icing on the cake, i havent use the land line for all these days (04th nov to 24th nov) and i have recieved my bill.

Kindly shift my land line to the new address.

Note - my neighbors in the new address - ni 71, 72 moore st, are currently using airtel fixed line and wifi and the connectivity and speed is satifactory. So thier is no question of no service availablity.

Airtel fixed line number[protected]
Airtel account nunber - [protected]

Regards,
Mufaddal.
[protected].

Hi All,

I have used Airtel broadband prior for very long time, that made me to choose airtel once again for my broadband and voice connection when I shifted to new location.

I have applied for airtel new broadband connection two weeks before(hearing it will be done in 1-2 days) and have contacted and wasted almost 200 Rs in calling concerned members for my connection daily . Still I don't have a activated connection...

My airtel dth consumer number is [protected]-001.
My old airtel dvr set top box was not working properly as it was restarting every 5 min, so it was replace with new dvr set top box.
But new set top box does not record after pressing record button, just gives error "sorry you cant record this program."
And customer care does not take complaint. They want error code to take complaint.
But i just get error message...

I have taken taken a device from airtel data card bearing [protected] on last sep'2016 and plan is four months pack as Rs.4000/- including device and plan . and they are explain to there is no charge for further four months upto dec'2016.

but message from airtel is you have to pay rs.699 to avoid this continuous service.

so i contact the concern airtel office please explain the that why i have to pay the particular amount, but they are now telling you are payed only the plan amount but this is tax.

really i feel that this is fraudulent service.

so kindly resolve the problem.

and also airtel henceforth clearly tell and sell there product which is included or excluded tax or anything else to some other customer.

with regards,
sathia balan,
[protected],
[protected]@hotmail.com

Dear Airtel,

This is to inform you that i m getting so many bill which is not true (Mob [protected]) this number is already barred since 2 month but still i m getting
additional bill which is been added to my previous outstanding i have already informed your customer care on this but no response.

As per me the bill amount should be Rs. 2397.32 which i am ready to pay.

but this month again i have got a bill of Rs. 3646.58 which i will not pay. kindly send me a revised bill of Rs. 2397.32 or else i will not be able to pay the outstanding.

I am using one more airtel number ([protected]) suppose if the above issue will not be resolve asap then i am going to discontinue my alternative number as well.

Thanks & Regards
Omprakash M
[protected]

My number is : 9944xxx355, and i'm using my airtel app.

Today in my app i have seen a special offer in the "best offer for you" section (Refer attached snap with amount as 255) for my number like '260 full talk time and 1 gb data for recharge of rupees 255' and so i made that recharge. But after recharge the benefits are not as promised instead i just got 1 gb of data with validity of 25 days.

Please verify and address it.

I got my number ported to airtel from Vodafone a few weeks ago. I've been facing a lot of problem ever since. Signal gets lost every now and then. I went to the airtel store a couple of days ago and they suggested me to get a new sim. I got a new sim but mY problem has not been resolved. Also, the people at airtel misguided me with my plan. I was promised 4G data services but I haven't been getting any. This has caused a lot of inconvenience to me.

I have been using Airtel for past 10 years, it use to be good signal in city area when compared to others network providers. But past 3 months I am facing very serious problem with Airtel signal and many call drops. Out of 10 calls only 2 calls could able to talk and then ever not more than a minute...

Day by day good turn to worse... I don't know Airtel allocating call bandwidth to internet usage of 3/4G.

The basic purpose of phone is to talk rather than 3/4G.

Dear Sir,

I have an Airtel no. [protected] which i took a Four Year before in Ludhiana. I last used the no. in last month. Firstly I was use single sim phone but now I Purchase New Smartphone last weak. And i Inserted the airtel no. but error show is "Registration Failed". kindly Reactivate my Airtel no.

Thanks
Paramdeep Singh
[protected]

Dear Sir/Madam,
Since past one month, unnecessary services are getting activated on my airtel prepaid number: [protected]. I have lost huge amount of my main balance. Even after deactivating the services, whenever I recharge my account, the services get automatically renewed and again i get charged for that.
Yesterday I complained by calling customer care, and they too did the same, i.e, deactivating the services from their side.
I was also told that these services are being activated and renewed from my side, which is absolutely false.
However, today again services worth Rs.160 have been renewed on my number which is deducted from my account.
Attaching all the snapshots for your reference.

Kindly address this issue on priority. I would like to get back all my lost balance, if not I would not hesitate to escalate this issue further to the highest hierarchy.

Looking for your kind cooperation.
Regards,
Prateek Chawda

Dear sir,
I have paid rs.100/- for airtel sim from jai bhawani mobiles, shop no. 69/sh/1a, near finolex colony, castelvaddo, pirni, nagoa, verna - goa.
But balance is not credited till the time (It was purchase on 29.10.2016 and now it is 24.11.2016)
I have consulted about this issue to jai bhawani mobile shop from where i have purchase the sim but he is not helping more as he said he can not do anything now and suggested to talk to customer care... But, how i can talk to customer care when no balance is credited to my sim. I am not getting exactly whose responsible for this the jai bhawani mobile shop, airtel company or me.

Please help me out. If this is the mistake of jai bhawani mobile shop then please take action against him. He might be doing this with others too.

Thanking you,
Atul borse

I want airtel to change my name in their records.

I took a new sim with Airtel Karnataka and submitted the form and documents. They messed it up and did lot of mistakes. I submitted documents (softcopy) again (Twice)
Still they messed up my name and put it wrong.
I asked to change and they want me to travel to their store.
What a bad service . For someones error !!