Airtel customer support has been notified about the posted complaint.
Jan 05, 2017
Updated by prabhu_r the customer care team is calling me daily and asking for chancelled cheque / account statement showing transaction made to airtel.
I have sent all details long back, moreover another customer care executive called me on 3rd jan 2017 as soon as I posted on consumercomplaints website, stating that I will get refund by 3rd jan 2017 after cheque verification. But still no refund has come
please transfer the amount to my account without further delay
Verified Support
Jan 07, 2017
Airtel Customer Care's response Dear Customer,
This is with reference to your post dated 4 January 2017.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at [protected]@in.airtel.com
Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Jan 19, 2017
Updated by prabhu_r Hi team,
Still no resolution to my issue, every day I am getting calls stating they will refund the money, but it's not happening
Where s Airtel broadband nodal office, I will go and visit the same to get refund as it has crossed 1 month
When will you people solve my issue and refund 500
Jan 23, 2017
Updated by prabhu_r Hi Team,
I am tired of following up with airtel team for refund, how long will your team take to resolve this issue
Its been 34 days since I paid the money
Please refund the money asap or else I will move to consumer court to resolve this issue
Regards,
Prabhu
[protected]
Jan 30, 2017
Updated by prabhu_r Hi,
Its been 42 days since this refund is pending from airtel for non feasible connection
It was airtel's mistake, they did not check feasibility and made me to pay Rs 500/-
Please provide the refund of Rs 500/- to my account
I have mailed my cancelled cheque to airtel presence email id, appellate and 121
But when I call I get only response that backend team is working on the issue
please provide backend team email id, phone number
or else I am moving to consumer court to resolve this issue
Thanks and Regards,
Prabhu
[protected]
[protected]
Thank you.