Airtel Complaints & Reviews

With reference to the above subject i have complained to customer care but non have taken the responsibility in solving the problem, instead executives behaved very rude with me.. Its almost a month now... Airtel have least concern about their customers.
I have updated message center number, i have even tried using the sim in many other phones and the result was same outgoing sms have stopped...
Its very much needed for me to get rid of this problem..

Mobile number: [protected]

I have taken an airtel postpaid connection few months before. But I do not want to continue it, because i have got another airtel CUG connection from my company. So please let me know the procedure.

I have talked with customer care about it, they said that i have to mail my deactivation request, but didn't gave me the mail ID.

I am ready to pay the bill amount till it deactivates.

Hi. I am not receiving any SMS from any network, further I am not getting messages from various banks, IRCTC, makemytrip etc. This problem started from 18 Dec 2016 so i replaced the new sim on 20 Dec 2016. Airtel executive told me that my sms service will start in 48 hours but it has not yet started and I have contacted customer care atleast 20 times since then, everytime they tell me that the complaint has been logged and will be resolved by such and such date and time and I never get any response. This is really frustrating as I am unable to do online banking at the moment and this is impacting my work big time. Solve it or else i will go toh comsumer court for futher procedure.My number is [protected], please resolve immediately.

Regards,
Bilal

This is Somojit Mukherjee, customer of Airtel mobile number [protected], I am here to bring this to your notice that, my sim has been blocked on 10 Dec 2016 without any pre notice due to no usage from some time. I was actually out of the States due to my profession.I am using this sim from 1and 1/2 years. This number has been registered with all banks and online transactions.
I am taking to customer care they don't agree to short out the same
I there four request you please do need full at your end.

Dear Airtel team,
Airtel Complaint Status Update [ID: 1455223]
Thanks for feedback,

And I know your company world is best company then we are use Only your
Sim. but I don't know, What are going on in your company since last week.
I trusted your company but yet i haven't got network, I'm not satisfied with
your network.
So please provide me your best service and good network.
I hope you can understand my problem so please provide best network in my
area ( Chakker ki milak Civil line moradabad 244001 in UP )
I will wait your feedback.

Regards,
Danish

I did data recharge on 23/12/[protected]@11.22pm from my bank account.An amount of Rs.269/- was debited from my account but recharge not done.I opted data recharge of Rs.269/-from my HDFCBANK account on 23/12/2026.My bank account was debited with Rs.269/-successfully and I got message also.But I didn't get recharge information from your, I.e Airtel co. Further I didn't receive any information regarding the recharge amount of data. already 3days have been passed, till date I haven't received the recharge amount.If there's any problem, please recredit my amount to my bank account with HDFCBANK.

Airtel offered me recharge to Rs148 and get 6GB 3G data but after recharge Of Rs 148 I received only 2GB 3G data now all customer care number show invalidate becoz I'm in Roaming ...when you can't sports us while Roaming than why offered data pack and other recharge pack...GReat importer compny... Sahi chutiya banaya ...Airtel walo ne
1. customercare no.UP west [protected] have not options for talk to with customer care officer
second no. [protected] is not in working condition...this no is only for make fooooolll to public ...waste time also ..121 and 198 while roming

Phone/Mobile Number: [protected]

I have Airtel subscription mobile no.[protected]. I applied many time on airtel official website for activation of DND ( Do not disturb) . But everytime, thee is msg, it will be activated, but no action still. I feel headache due to this stupid service. I am receiving lot of SMS from marketing companies, every minutes mostly i receives. I request to note my complaint against Airtel Mobile services and ask company to deactivate of sending such kind of Promotional offer, Marketing SMS.

This is Shaik Mahammad Rafiq, customer of Airtel mobile number [protected], I am here to bring this to your notice that, my sim has been blocked on 10 Dec 2016 without any pre notice due to no usage from some time. I was actually out of the country due to my profession. I am a MNP customer to the Airtle and I am using this sim from 8 years. This number has been registered with all banks and online platforms Paypal, Payza transactions.

After sim blocked within 24 Hrs I went to our Local Airtel office in Proddatur-516360, made request and they issued the new sim (attached, [protected][protected]U) after submitting all proofs, but till now its not activated. I would like to inform you that the subject number is very very important for may, I need the same number.

I am requesting you that, kindly investigate on my case and activate the new sim with subject number.

Awaiting to hear from you.
Regards,
Shaik Mahammad Rafiq.

I am very sorry and disappointed to say that Airtel is my worst experience in all the ISPs I have used.
I am writing this when I am utterly frustrated and disappointed by Airtel's False promises and worst service.
To begin with let me point out the issues.
Firstly Airtel should fire sales person Faiyaz(contact no.: [protected], [protected]) who is giving bad name to airtel by giving false information to customer.
While describing the plan he informed me that I will be provided 16mbs speed for 1049rs with 55GB data whereas it is just 8 mbs I am receiving. I talked with the technician about speed, he asked me talk to sales tam, as sale person only given the application to configure 8 MBPS. Please note I have paid 3 months payment 3961-/ rs (Transaction id: [protected]) before connection only, still got worst service.
He also said that I will be provided a landline telephone device but installation team said they cannot provide any device.
When I tried to reach him he did not pick my calls, I have escalated this to his manager but no results.

Now come to service part After installation I was informed Internet will start working in 4 hours but I have to chase and do multiple calls to Airtel team to get it working after 3 days
But to my surprise just after 30 mins it stopped working. Then again the same story I did multiple calls to customer service and your team and after 10 days of calling, raising multiple tickets at the end I get internet
But the disappointment continued the Wifi Router device provided by you is very cheap and inferior quality one there are no signals even within my 3bhk house. I asked to your team to replace the router but they said they cannot to do so before 1 month.

I want all the things which are promised to me or else refund my amount.

Compliant reference number: 76653634, 76817506.

Dear Sir, my Airtel Post paid number is [protected] ( my alternate number is [protected]).

Since[protected]I have submitted my application for Post paid to prepaid conversion ). They deactivated my postpaid connection on[protected], but until now my prepaid is not activated. I have sent lot of emails to Airtel complaint cell & around 10 times I have visited personally to Airtel office and I spoke to many customer care executives but NO Use untill now.
It is a WORST and tragic situation for me. Since all my online banking transactions are linked with this number i am facing a tragic situation.
I request you to help me out from this situation.

Regards,
RamPrasadVarma

We all know that there are some charges if we contacted customer care of all telephone provider. The why they dont provide us direct number to reach customer care executive? Why we have to select from IVR, if we are contacted customer care then why dont they provide us direct number to reach?
If sometime something happen with our phone and we to instantly stopped our service we all stuck in IVR options and in that mean time some bad person who stole our phone can misuse it and at that time who will be responsible?
I dont know about other customers, i am gold customer of airtel because i am using airtel number since 2002 or 2004 so i want direct customer care number. What was the charge of that call doesnt matter to me, i just need direct number to reach to save my time, money and my future too with that

Gurick aulakh

Dear Customer Care Executive,
Airtel prepaid SIM of Delhi Cicle has been lost by me on 13/12/2016. SIM number is[protected]U mobile number [protected] IMSI number [protected]. I have already filed a police complaint with delhi police but since i'm out of station I can't get the SIM reissued. I'm unable to block the sim by calling customer care as they are saying that the address mentioned is wrong. Maybe the shopkeeper had written wrong while filling the form.

Dear Airtel,

As i'm using Airtel prepaid SimCard [protected] from few Years, i'm not getting the signal inside my Home so please do clear my issue as v three persons are using airtel in same home it as became a big issues with our girl friends, so please try resolve this issue.My address ( chkker ki milk civil line Moradabad 244001in Utter Pradesh)

I gives my papers for portability from Airtel to TATA docomo. But their is no response from Airtel. As their response is too poor..So kindly sort out my issue. As 20 days gone I give my papers to the company. My portability no. [protected]. As when I call customer care then they will never attend my call. I am very frustrated from their service. As their is too many problems I could suffered using this company (Airtel) kindly help me to port my number quickly

Dear sir,
Good morning...
My number: [protected]
Please help me regarding my sim activation.
From last november my number was found deactivated.
Presently am in qatar.
I don't want to lost this number.

Thanks in advance

Regards,
Ratna sekhar.
+[protected] Qatar

Mr amit ne kha aap 2500 aaj pay kar de to apka no me chalu kara dunga to mene kha bhai mere pass avi 2000 pare hi me 2000 ka paytm se bill kar deta hu to bole thik hi 2000 hi kar do baki me disconut kara deta hu
mere 3342 ka bill tha with late fine. me ye no kafi dino se chla rha hu . me airtel ke sath bane rahna chahata hu me ra no [protected] jald se chalu kra de
mene kha amit ji se mere plan bhi change kara de ki bbill sahi samay per pay kar de. mere plan tha palhe 1 gb net + calling free not rent per call charge lagne laga .50/m ye nahi hona chahiye tha isi karan bill late hua kafi mene 121 pe bat ki per nahi hua last airtel wale ne mera no band kar diya 1month se no band hi

Amount deducted from bank but failed bill payment with airtel. Dear, I have made airtel online post paid bill payment on 21st dec 2016 got deducted from HDFC bank .payment successfully . Money deducted from my HDFC BANK . But from airtel side they said money not reached them.
I have paid once again, but no refund of my money.
Mobile number:-[protected]
21 Dec 2016 :-[protected]-CITRUSAIRTEL [protected] :- 22 Dec 2016:- 1, 770.22

Kaushalesh

Mr.Sunil Mittal - I am writing to you as a last resort, I have lost hope and I am soon to be an ex-airtel customer. Here is my story. My airtel account number is [protected]
1. I bought an Airtel Broadband connection to which I paid Rs.1000 as activation fees - this was cleared from my bank account on 22.09.2016
2. The agent who came to collect the documents and cheque also collected Rs.100 in cash for which there is no receipt and no details in the bill.
3. This same agent committed to me that on the first month I will get a cash back of Rs.1000
4. I got the first bill which had a due of Rs.1104, due on 01st Dec 2016 which I paid in full.
5. Immediately after that I started getting messages saying I have a due amount of Rs.1000. I wrote to airtel customer care, to the appellate, numerous calls to the customer care number 121 to no avail.
6. Now the situation is that the customer care guys hang up on me without resolving my problem.
7. I am not able to use my voices services even after repeated calls and commitment that the situation would be rectified.
8. I understand that there is an accounting goo[censored]p at your end which made this amount of Rs.1000 became payable by me suddenly on 03rd Dec 2016. The previous bills issued to me doesn't include this amount. for this goo[censored]p airtel is harassing me to hide your own mistakes.
9. I have spent hours out of my busy schedule to patiently speak to everybody but to no avail.

10. I have a written email from the appellate saying the amount is now Due on 31 Dec 2016 with no late payment fees etc. which means I have time till 31 Dec 2016 to pay the due and inspite of this the services are disrupted.
11. Its not a question of paying Rs.1000, but I want set somethings right and hence escalating this here.

I have no hope of any resolution and you can be sure that I will discontinue my airtel connection soon and also ensure none of my friends, relatives, colleagues and organizations I have control on ever take to airtel.

This really looks like there is no ethics in Airtel and I made a wrong choice. There are many more issues which I have written to the appellate of which (obviously) I have not received any resolutions - so much for the word appellate.

My mobile which I have been using since 2003 - an airtel customer for more than 13 years - will now be ported to either Vodafone or Idea.

All the best for your company

Regards
Ramesh
to be ex-airtel customer

I am Vinay and i had a issue with porting airtel postpaid [protected] . I sent SMS to 1900 to get my unique Id but the aitel has been blocking the message in backend and I am unable to receive the unique I'd and i contacted airtel CC their are telling they have not blocked any messages and telling me that try after 4 hours . This is nonsense reply from their end why I want to wait for 4hours if I send any airtel service subscription they will reply back with in a seconds then why they want 4 hours to fix this issue that to for basic SMS service. I know they are doing this intentionally and blocking port SMS . So I am pissed off and lodging Complaint against them in this forum. And I want solution from airtel for this issue ASAP.