Airtel Complaints & Reviews

Hello, this is to bring to your attention, i have given request for airtel fixed line with wifi shifting from old address, no 15 moore st, 02nd floor to new address, no 71, 72 moore street mnj centre grounf floor, as i have shfited. My new shifted place is 10 buildings away from the prior location.

I have given request for shifting the land line in airtel store - 2nd lane beach, parrys on 04th nov 16. Its been 20 days now but no response on shifting of my fixed line.

I had visited the store again on 19th nov 16, the store incharge gave me 2 mob numbers and asked me to call these numbers and sort the shifting issue. Such poor customer service, the store incharge should follow up but he have me the number of -

Sabarish - [protected]
Sarvanan - [protected]

But both havent bothered to reslove my issue, i plead to the concerned team to resolve my shifting issue at the earliest.

Icing on the cake, i havent use the land line for all these days (04th nov to 24th nov) and i have recieved my bill.

Kindly shift my land line to the new address.

Note - my neighbors in the new address - ni 71, 72 moore st, are currently using airtel fixed line and wifi and the connectivity and speed is satifactory. So thier is no question of no service availablity.

Airtel fixed line number[protected]
Airtel account nunber - [protected]

Regards,
Mufaddal.
[protected].

Hi All,

I have used Airtel broadband prior for very long time, that made me to choose airtel once again for my broadband and voice connection when I shifted to new location.

I have applied for airtel new broadband connection two weeks before(hearing it will be done in 1-2 days) and have contacted and wasted almost 200 Rs in calling concerned members for my connection daily . Still I don't have a activated connection...

My airtel dth consumer number is [protected]-001.
My old airtel dvr set top box was not working properly as it was restarting every 5 min, so it was replace with new dvr set top box.
But new set top box does not record after pressing record button, just gives error "sorry you cant record this program."
And customer care does not take complaint. They want error code to take complaint.
But i just get error message...

I have taken taken a device from airtel data card bearing [protected] on last sep'2016 and plan is four months pack as Rs.4000/- including device and plan . and they are explain to there is no charge for further four months upto dec'2016.

but message from airtel is you have to pay rs.699 to avoid this continuous service.

so i contact the concern airtel office please explain the that why i have to pay the particular amount, but they are now telling you are payed only the plan amount but this is tax.

really i feel that this is fraudulent service.

so kindly resolve the problem.

and also airtel henceforth clearly tell and sell there product which is included or excluded tax or anything else to some other customer.

with regards,
sathia balan,
[protected],
[protected]@hotmail.com

Dear Airtel,

This is to inform you that i m getting so many bill which is not true (Mob [protected]) this number is already barred since 2 month but still i m getting
additional bill which is been added to my previous outstanding i have already informed your customer care on this but no response.

As per me the bill amount should be Rs. 2397.32 which i am ready to pay.

but this month again i have got a bill of Rs. 3646.58 which i will not pay. kindly send me a revised bill of Rs. 2397.32 or else i will not be able to pay the outstanding.

I am using one more airtel number ([protected]) suppose if the above issue will not be resolve asap then i am going to discontinue my alternative number as well.

Thanks & Regards
Omprakash M
[protected]

My number is : 9944xxx355, and i'm using my airtel app.

Today in my app i have seen a special offer in the "best offer for you" section (Refer attached snap with amount as 255) for my number like '260 full talk time and 1 gb data for recharge of rupees 255' and so i made that recharge. But after recharge the benefits are not as promised instead i just got 1 gb of data with validity of 25 days.

Please verify and address it.

I got my number ported to airtel from Vodafone a few weeks ago. I've been facing a lot of problem ever since. Signal gets lost every now and then. I went to the airtel store a couple of days ago and they suggested me to get a new sim. I got a new sim but mY problem has not been resolved. Also, the people at airtel misguided me with my plan. I was promised 4G data services but I haven't been getting any. This has caused a lot of inconvenience to me.

I have been using Airtel for past 10 years, it use to be good signal in city area when compared to others network providers. But past 3 months I am facing very serious problem with Airtel signal and many call drops. Out of 10 calls only 2 calls could able to talk and then ever not more than a minute...

Day by day good turn to worse... I don't know Airtel allocating call bandwidth to internet usage of 3/4G.

The basic purpose of phone is to talk rather than 3/4G.

Dear Sir,

I have an Airtel no. [protected] which i took a Four Year before in Ludhiana. I last used the no. in last month. Firstly I was use single sim phone but now I Purchase New Smartphone last weak. And i Inserted the airtel no. but error show is "Registration Failed". kindly Reactivate my Airtel no.

Thanks
Paramdeep Singh
[protected]

Dear Sir/Madam,
Since past one month, unnecessary services are getting activated on my airtel prepaid number: [protected]. I have lost huge amount of my main balance. Even after deactivating the services, whenever I recharge my account, the services get automatically renewed and again i get charged for that.
Yesterday I complained by calling customer care, and they too did the same, i.e, deactivating the services from their side.
I was also told that these services are being activated and renewed from my side, which is absolutely false.
However, today again services worth Rs.160 have been renewed on my number which is deducted from my account.
Attaching all the snapshots for your reference.

Kindly address this issue on priority. I would like to get back all my lost balance, if not I would not hesitate to escalate this issue further to the highest hierarchy.

Looking for your kind cooperation.
Regards,
Prateek Chawda

Dear sir,
I have paid rs.100/- for airtel sim from jai bhawani mobiles, shop no. 69/sh/1a, near finolex colony, castelvaddo, pirni, nagoa, verna - goa.
But balance is not credited till the time (It was purchase on 29.10.2016 and now it is 24.11.2016)
I have consulted about this issue to jai bhawani mobile shop from where i have purchase the sim but he is not helping more as he said he can not do anything now and suggested to talk to customer care... But, how i can talk to customer care when no balance is credited to my sim. I am not getting exactly whose responsible for this the jai bhawani mobile shop, airtel company or me.

Please help me out. If this is the mistake of jai bhawani mobile shop then please take action against him. He might be doing this with others too.

Thanking you,
Atul borse

I want airtel to change my name in their records.

I took a new sim with Airtel Karnataka and submitted the form and documents. They messed it up and did lot of mistakes. I submitted documents (softcopy) again (Twice)
Still they messed up my name and put it wrong.
I asked to change and they want me to travel to their store.
What a bad service . For someones error !!

Wronge no [protected] amount 95 trid[protected]

correct no [protected]

done on airtel money

please sir reverse wrong recharge

I Have recharged to a particular number twice, but the recharge has not done and they have deducted the amount from my paytm wallet, im not sure where the loophole is please fix it and give me a solution .

Hi,

I am using Airtel DTH ([protected]). I spoke to Airtel Customer care on 21st November 2016 and checked what is the process to schedule and record the program . They confirmed that I am using Standard box and I need to upgrade to HD box and for that INR 600 and INR 180 yearly needs to be paid. I again called customer care on 22 November 2016 and reconfirmed the details and requested few more details. Again executive confirmed that I need to upgrade to HD box and pay INR 600 and INR 180 yearly and this will allow me to schedule and record the programs.
I placed the the request for upgrade on 23 November 2016. My SD box was upgraded to HD box same day. But site engineer told me I need to purchase remote also to record the program for that I was charged INR 170 extra. He told me recorder will be activated in 4 hour and after that I can schedule and record the program. When recorder was activated I tried to schedule the program for recording but there was no option for scheduling. I checked with customer care and they told me this feature is available in Some other box which will cost extra money . This is really unprofessional if HD box does not support scheduling they should have told me this upfront and they have also not told regarding remote. They should know if remote of SD box will not support recording and customer is specifically inquiring about recorder then remote also needs to be changed and they should tell the charges for this. Now I am asking for refund change of box to previous SD box but they are saying it's not possible. So that's how Airtel cheat customers. I will definitely get this disconnected and go for some other provider. But wanted to share this with others so that can take a wise decision of not going with Airtel. Thanks
Cheated customer by Airtel

My mother who is a shopkeeper puchasing a flexi sim no. [protected] from your dealer at Batala[Punjab] For last four months we have complainted many times for its not working but they did not bother their numbers [protected] and [protected], [protected]

Requested for BB Connection, application number N4944085. Got email that on account of technical constraints, we are unable to provide the broadband connectivity in your area. There is a active Airtel DP right at my door and a Airtel engineer came in yesterday and punched a port for me after interaction with me and then got a call asking when they should send engineer for wiring. They send 22/11 at 11AM but didnt came, said 23/11 at 10AM but didnt came. Got this email today saying cant give me BB due to technical constraints. I can snatch all wires from the DP at my door and then a Airtel Engineer with be at my door daily. I can very well stop them from entering into my property to check the DB.
Not sure how a big company like Bharti can act such foolish.

I was a airtel customer with phone number [protected]. On an average my bill was 2000 plus and it was always paid in advance. All of a sudden the network dropped drastically and it was impossible to use the data. The mail reason why I has shelling out 2000 bucks. I made several complaints for 2 months but nothing improved. still I paid the bills without using the services. Finally I decided to port out and got the port out code. The next day, I got a call from Airtel office and they said that they were working on the network in mohammadwadi area and it would be solved shortly. There would be no bills till then as I was unable to use the services. Just because I was a loyal customer, I decided to stay back with airtel. Two months again passed without any improvement and surprisingly I started getting collection calls. I got real mad and explained the scenario to the supervisor. He assured me that the calls would stop and it did. I was happy. After 6 months, yesterday several of my relatives and friends starting calling me and stated that airtel is clling them randomly and abusing. They are getting the numbers from the dialled list and abusing them.Whohas given them the authority to use profanity ? I will file a legal case against airtel for the unethical practices that they are following. 2 numbers where they are mainly calling from are [protected] and [protected]

I am K.A Venkatraman resident of 1108-c kukreja residency Wt Patil Marg chembur (E) Mumbai 400071 with mobile no [protected].Ihad approached your company Alam with Mobile no [protected] for airtel net connection some times back.They had taken Rs1000 (one thousand only0 as installation charges.They couls not install the same due to cble problem so Iasked him to refund my advance. So far the refund has not been made .Please investigate and let me know when I will get the refund
Sincerely
K.A.venkatraman
1108-c-kukreja residency
wtpatil marg.
chembur (E) Mumbai
40071

1. Complaint No.1:- On 22/11/2016 for Mobile No. [protected] thrice at 14:51, 14:52 & 14:53 vide Paytm order #[protected], #[protected]� I got 350MB 3G data rechrge done for 30 days and Rs. 102+102+102= 306 were deducted from my Paytm acct but neither data balance was increased nor date of availabilty was inhanced upto 30 days. pl refund/get recharge.