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Airtel Complaints & Reviews

2.1
Updated: Nov 11, 2025
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C
Chirag Rana1988
from Jodhpur, Rajasthan
Nov 8, 2016
Resolved
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Resolved

Address: 388180
Website: no

Hiii
i am chirag j rana
my mobile number is [protected]
i am a school teacher.
few days ago i have take some post paid cug 26.0 rs plan from mr.ankit jain
airtel service provider him contact number [protected]
[protected]
[protected]
there are many numbers are giving by him
but right now he could not take my calll and any answer
so please help me yar
becoz i have lost 10000 rs from him amd irritationn also
so please help me yar
Dec 19, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2016
Airtel Customer Care's response
Dear Mr. Rana,

This is with reference to your post dated 8 November 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
My sim no [protected], now it will disconnected. Because I do not recharge of 3 month, now I want that sim connection because it's very very important so pls connect my network or connect to dublicate sim

Helllo sir/mem - Comment #2594253 - Image #0
I am not able to send sms or receive from my airtel sim. Since i use online banking a lot and really trouble while it comes to OTP. This is really frustrating
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    K
    kishor kisan jare
    from Gurgaon, Haryana
    Nov 8, 2016
    Resolved
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    Resolved

    Address: Pune, Maharashtra, 412109

    Hello Sir,

    My Airtel Number Ported from Karnataka (Postpaid)- Maharashtra (Prepaid).
    I have did balance payment for pending amount but still They call from Airtel Office and keep frustrating again and again.
    Payment Details are:

    Account Number [protected]
    Mobile Number [protected]
    Transaction Type Postpaid Bill
    Transaction Reference Number[protected]

    Please do take action against this.
    Otherwise i don't have option to go in consumer forum !!!

    Regards,
    kishor
    Dec 15, 2016
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Nov 09, 2016
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 8 November 2016

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    Anil S.
    airtel presence (airtel Customer, service team)
    bharti airtel ltd
    [protected]@in.airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Nov 14, 2016
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 8 November 2016.

    We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

    We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

    Look forward to hearing from you.

    Regards
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      A
      antonyjeno004
      Nov 8, 2016
      Resolved
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      Resolved

      Address: 641028
      Website: www.airtel.com

      Greetings,

      Below provided is my mobile number which I was using it for a long time, Currently, I reside in UAE and was not using my airtel number for some time. Due to that, my number got suspended and I am facing difficulty in reaching my contacts. Please consider this as my humble request and help me reactivate the same number.

      Mobile no:(+91) [protected]
      Name: Antony Jeno

      Please write back for more details. Thanks Again.
      Dec 10, 2016
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Nov 08, 2016
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 8 November 2016.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at airtel.[protected]@airtel.com

      Regards
      Akanksha Singh
      airtelpresence (airtel customer service team)
      bharti airtel ltd
      [protected]@in.airtel.com

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Nov 09, 2016
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 8 November 2016

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Anil S.
      airtel presence (airtel Customer, service team)
      bharti airtel ltd
      [protected]@in.airtel.com
      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        N
        naaga.wip
        from Visakhapatnam, Andhra Pradesh
        Nov 8, 2016
        Resolved
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        Resolved

        Address: 530041
        Website: www.airtel.in

        Hi Team,

        I have used data under limits only, but you have charged extra amount for the period.

        In my airtel app it was clearly showing I have left around 400 MB in my account, and I have subscribed 3 packs for the period(405 mb). So I have total 800 MB in my account.

        I have called to customer care between October 8 - 12 (not sure dates) and asked them about usage of post month left data. They said I can able to use post month data in current month. ( please review call data If it is recorded).

        Even I got email and message alerts like " I have left 50% of data in my account (attached copy)".

        If I have exceeded data limit how can I get email/sms alerts like I have left 50% data in my account?

        If I know data was completed in my account, definitely I should be in my alert ans can not use beyond the limit? This is completed airtel app fault/ customer care executive fault. I have not done any mistakes from my end. I am not aware of data was exceeded because of your false alerts.

        I am expecting overall 350 -400 Rs bill for this month but...I am shock I have billed 1004 Rs for this month.

        Please review bill and resolve it. I can't bare 1000 rs. for a single month and I may quit from airtel.

        Thanks
        +1 photos
        Dec 12, 2016
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Nov 03, 2016
        sukhdev prasad's response
        Any time besy . so see that family members
        Verified Support
        Nov 10, 2016
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 8 November 2016.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        Akanksha Singh
        airtel presence (airtel customer service team)
        bharti airtel ltd.
        [protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Every time during the call I am facing issue, sometimes call drop and I am not able to talk to someone because of network disconnection mostly in all the areas near whitefield and bellandur in Bangalore.
        Sir please send me call details for tharthy days. I want to ask call details for airtel mo no [protected] and to send me outgoing and incoming call list from my gmail ID [protected]@gmail. Com
        This is regarding mobile number [protected] being used in an iphone 5. I have never been able to send messages from the 1st day I got the sim. The 'My Number' in setting shows UNKNOWN; the *#5005*7672# Call shows 'Setting Interrogation Failed'; I cannot set a new SMS Message Center #. By the way, I can receive messages
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          H
          Hemkant Devraj
          from Pune, Maharashtra
          Nov 8, 2016
          Resolved
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          Resolved

          Address: 411018

          Dear Sir, This is to inform you, that i would like to surrender my postpaid connection as my location has been transferred, Therefore, it's my earnest request to please do the needful as earliest, The detail of my connection are as fallows:
          Name: Mr. Raviraj Vikas Takawane
          Airtel No. [protected].

          Yours truly,
          Raviraj Takawane
          Present Contact: [protected]
          Dec 15, 2016
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Nov 14, 2016
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 8 November 2016.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Akanksha Singh
          airtel presence (airtel customer service team)
          bharti airtel ltd.
          [protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          I have done a online recharge amounting Rs.250 on[protected] from MyAirtel App.
          But then, payment was successful but recharge was unsuccessful.
          This is happening to me for second time.

          My Transaction ID :[protected]
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            S
            SARTAJ191
            from Mumbai, Maharashtra
            Nov 8, 2016
            Resolved
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            Resolved

            Address: Meerut, Uttar Pradesh, 250001

            I am unable to make outgoing call during international roaming since last 7 months from [protected]. and continue following up with airtel team (Nodal/ Appellate ) for the same but not getting any resolution. Request you to please ask airtel team to get it resolve as soon as possible.
            for any feedback please call on my Alternate No. .+95-[protected]

            Regards
            Sartaj Ahmed
            Alternate No.+95-[protected]
            Dec 12, 2016
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Nov 08, 2016
            Airtel Customer Care's response
            Dear Mr. Ahmed,

            This is with reference to your post dated 8 November 2016.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at airtel.[protected]@airtel.com

            Regards
            Akanksha Singh
            airtelpresence (airtel customer service team)
            bharti airtel ltd
            [protected]@in.airtel.com

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Nov 08, 2016
            Updated by SARTAJ191
            Akanksha its too much, Even Airtel appellate has stop to respond on my mails.
            Verified Support
            Nov 11, 2016
            Airtel Customer Care's response
            Dear Mr. Ahmed,

            This is with reference to your post dated 8 November 2016.

            We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
            We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
            Regards,
            Anil S.
            airtel presence (airtel Customer, service team)
            bharti airtel ltd
            [protected]@in.airtel.com
            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            I have already made complaints regarding network issue on my number [protected] but no one resolves my concern and i am not satisfied with the attitude of their customer care executive my ref no- COGCL[protected] registered on 1 nov 2016. Please look in to this matter asap.
            Network icon shows blank! Unable to use the airtel number.
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              P
              Parveen Singh Shedha
              Nov 8, 2016
              Resolved
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              Resolved

              Address: Jhajjar, Haryana, 124103
              Website: [email protected]

              I'm not give The Conforms. Not Happy With Airtel This cheap. Please Reply me now Must and Short. Really not good Service job. Refund for the my money 100/Rs. I'm not give the best thing to say. Please don't forget me and my money. Refund me Immediately. UnHappy With your Sevice Divice. Please confirm me Urgent need to get my money. Regards Jai bhagwan [protected]
              +1 photos
              Dec 15, 2016
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Nov 08, 2016
              Updated by Parveen Singh Shedha
              I'm not give The Conforms. Not Happy With Airtel This cheap. Please Reply me now Must and Short. Really not good Service job. Refund for the my money 100/Rs. I'm not give the best thing to say. Please don't forget me and my money. Refund me Immediately. UnHappy With your Sevice Divice. Please confirm me Urgent need to get my money. Regards Jai bhagwan

              Nov 08, 2016
              Updated by Parveen Singh Shedha
              I'm not give The Conforms. Not Happy With Airtel This cheap. Please Reply me now Must and Short. Really not good Service job. Refund for the my money 125/Rs. I'm not give the best thing to say. Please don't forget me and my money. Refund me Immediately. UnHappy With your Sevice Divice. Please confirm me Urgent need to get my money. Regards Jai bhagwan [protected]

              Verified Support
              Nov 11, 2016
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post, dated 7 November 2016

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              Anil S.
              airtel presence (airtel Customer, service team)
              bharti airtel ltd
              [protected]@in.airtel.com
              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Nov 13, 2016
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 7 November 2016.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Akanksha Singh
              airtel presence (airtel customer service team)
              bharti airtel ltd.
              [protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                H
                Harsha27
                from Bengaluru, Karnataka
                Nov 7, 2016
                Resolved
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                Resolved

                Address: Bangalore, Karnataka

                My Airtel number is [protected]. I got message on 27th Oct, 2016 that I have used 90% of the data and to get additional data visit www.airtel.in/preonpost and I visited the site and recharge with Rs. 295 data pack which was valid for 28 days. But today i.e., on 7th Nov, 2016 I got message that I have consumed whole data. So the pack which I recharged was not credited to my number. I called customer care but your personnel told there is no such recharge done on my number but I have the receipt. Kindly resolve the matter asap as I need data pack asap.
                +1 photos
                Jan 2, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Nov 07, 2016
                Updated by Harsha27
                My Airtel number is [protected]. I got message on 27th Oct, 2016 that I have used 90% of the data and to get additional data visit www.airtel.in/preonpost and I visited the site and recharge with Rs. 295 data pack which was valid for 28 days. But today i.e., on 7th Nov, 2016 I got message that I have consumed whole data. So the pack which I recharged was not credited to my number. I called customer care but your personnel told there is no such recharge done on my number but I have the receipt. Kindly resolve the matter asap as I need data pack asap.

                Verified Support
                Nov 09, 2016
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post, dated 7 November 2016

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Anil S.
                airtel presence (airtel Customer, service team)
                bharti airtel ltd
                [protected]@in.airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Nov 30, 2016
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 7 November 2016.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Akanksha Singh
                airtel presence (airtel customer service team)
                bharti airtel ltd.
                [protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  S
                  Shama Ahmed
                  from Bengaluru, Karnataka
                  Nov 7, 2016
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                  Address: Tumkur, Karnataka, 572103

                  I had given for recharge about 300Rs. Transaction got failed on last 05/Nov16. The Txn Id is[protected].
                  Till now I have not received the amount neither in Airtel wallet nor to my bank account.
                  Please let me know if any other information is required.
                  Also, please let me know when can i expect the amount back?
                  I had given for recharge about 49Rs. Transaction got failed on last 05/Nov16. The Txn Id is[protected].
                  Till now I have not received the amount neither in Airtel wallet nor to my bank account.
                  Please let me know if any other information is required.
                  Also, please let me know when can i expect the amount back?
                  I have recharged 574 RS and got fail. I haven't got back the money in my bank not the recharge
                  If you any information please contact me
                  And let me know when can I get back the money

                  Txn Id: 161105153531: Recharge failure - Comment #3745499 - Image #0
                  I have recharged from my artel app till it didn't recharged i went to artel office they didn't responded i did transaction from phonepe app transaction is completed but didn't get in artrl thanks app ac
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                    H
                    Hardik Mahajan
                    from Noida, Uttar Pradesh
                    Nov 7, 2016
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110064

                    Hello everybody, I'm writing this message to not only get my money back from airtel but also create awareness about how even you can lose your hard earned money.
                    I have always been using postpaid Sims of different companies but for the first time I thought of trying an airtel prepaid Sim to save some money.
                    The main issue is that today (November 7) morning I made a recharge of Rs 501. How's that a mistake? Because Rs 501 is for some Singapore airtel smart plan for those who are planning to visit Singapore. I don't know how many people are aware of this but how the hell am I supposed to know? Even after discussing this issue with 2-3 airtel executives they are saying that the only solution is to visit Singapore and use that plan.. Sounds absurd, right? But absolutely true. No warning or message highlighting that 501 is for international roaming will pop up.
                    So people that's how you lose your money instantly through airtel. Please share this message.
                    My number - [protected]
                    Transaction ID[protected]
                    My email ID - hardik.[protected]@gmail.com
                    Dec 12, 2016
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 07, 2016
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 7 November 2016.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at airtel.[protected]@airtel.com

                    Regards
                    Akanksha Singh
                    airtelpresence (airtel customer service team)
                    bharti airtel ltd
                    [protected]@in.airtel.com

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Nov 11, 2016
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 7 November 2016

                    We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                    We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
                    Regards,
                    Anil S.
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd
                    [protected]@in.airtel.com
                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Dear Airtel

                    I really feed off with your service, I have requested and paid amount rs 3788 for new broadband connection on 4th Oct 16. Still I didn't got a new connection and money back ... It's really very worst experience with barthi Airtel..

                    My txn I'd [protected]
                    Application TBLR7202477

                    Regards
                    Santosh v
                    [protected]
                    My airtelmobile no.is [protected]. I am unable to dectivate IMLEE in my mob.number, hence I am charged Rs.75 for 15 days & deactivate supercharge charged Rs.99/- for one month . Kindly deactivate above services, immediately and confirm.
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                      S
                      Sandip Pramanick
                      Nov 7, 2016
                      Resolved
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                      Resolved

                      Address: 741103
                      Website: www.airtel.in

                      Dear Sir/ madam,

                      My lafu no. [protected] which was rechareged today amounting Rs.-2000 has
                      been hacked(as per communication with TM of Krishnanagar) and now i could
                      not see my balance in stock balance

                      Now let me introduce my self. I, Sandip Pramanick, son of Sadhan
                      Pramanick, who is the propeiter of the said lafu. The no. was recharged
                      today morning amounting Rs.-2000. Then I had received a call from an
                      unknown no. which was +91 [protected]. The called person asked that he is
                      calling from Airtel company and asked that whether I have received my
                      commission of Rs.-12000 which I had rechared during Puja session of West
                      Bengal. He asked me to press ok button for three times. When I denied he
                      told me that not to worry and I will get my commission of Rs.-2222
                      instantly in my account. Then I had do the same. As usually customer no.
                      asked by the system.I told the person over the phone and he said that to
                      disconnect the phone and I will get my commission. After disconnecting the
                      phone three meassage I have received. Suddenly after that I see that my
                      stock balance is zero.After some time it shows that my balance is Rs.-9.73.
                      I also have received three messages that I have recharged Rs.-1000,
                      rs.-900, Rs.-200 though I have not recharged them. Even I tried to take
                      balance back by the system, but I could not. Immediately I called the
                      distributor, he could not solved my problem. So, I called the recpective TM
                      and told him about the case. he said that they have nothing to do as my
                      account has been hacked. Besides the TM also said me that it is not the
                      first time, this happened before with other retailer and the result was
                      same, they did not get their balance back.

                      I also had called customer care but the result was same. So, now please way
                      me out what to do.

                      Eagerly waiting for your response.
                      Dec 13, 2016
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 09, 2016
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post, dated 7 November 2016

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      Anil S.
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd
                      [protected]@in.airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Nov 12, 2016
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 7 November 2016.

                      We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                      We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

                      Look forward to hearing from you.

                      Regards
                      Akanksha Singh
                      airtel presence (airtel customer service team)
                      bharti airtel ltd.
                      [protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        G
                        gurudivya8
                        Nov 7, 2016
                        Resolved
                        Report
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                        Resolved

                        Address: 600042

                        Dear sir/mam

                        My fixedline no [protected]
                        Name m divya
                        Mob no [protected]

                        Its been a more than two months since the broadband connection activated but still i didn't get installation of my broadband connection from airtel.
                        Airtel technical team told me that we can not provide service to your locality.

                        Then how can airtel generate bill without providing connection to my home?

                        So many calls made to customer care team to refund the amount inr 1000 which i paid while initial process and complaint lodged in 121 many times, nothing seems to be turned up.

                        Kindly help me in this.

                        is this way treating a customer?

                        i request you to deactivate my connection and refund the inr 1000 which i paid for this connection.

                        note
                        complaint no[protected]
                        complaint no[protected]
                        Dec 17, 2016
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 16, 2016
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 7 November 2016.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Akanksha Singh
                        airtel presence (airtel customer service team)
                        bharti airtel ltd.
                        [protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        I have lost my airtel sim number[protected]. I want to deactivate my number
                        Hi,

                        There is a major issue with Signal at my place (Khadakpada, Kalyan W). Due to said problem, we are not able to receive some call and it becomes worst when there is an emergency and we are not connected.

                        Requesting you to do the needful.
                        Today i recharged of 297 rs on my prepaid no. -[protected]. There is an offer o[censored]nlimited local+ std calls+ 2gb 3g for 28 days but i didn't get these benefits . I only got 28000 sec.
                        As per the request on 29th oct 2016 (reference id :[protected] related to Remote control issue.
                        Rude behavior, Unsatisfactory Customer Support
                        As i have provided the all details while registering the complaint on 29th oct 2016.{Alternate contact number, Address}
                        I have taken a new sim of airtel my new airtel sim no. is [protected] is not activated please activate my alternate no. is [protected]
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                          R
                          Rahul Sankhlecha Jain
                          from Bengaluru, Karnataka
                          Nov 7, 2016
                          Resolved
                          Report
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                          Resolved

                          Address: 395002

                          Sir,
                          Maine pichle 15 din me 4 bar care me call krke complain ki he but uska koi response nh mila he or apke vha se muje har bar call back ka btake bola jata h but 15 din se koi call back nh aya h or apke executive bhi koi barabar response nh de rhe he
                          Me apke airtel service se paresan ho gya hu or ho skta h ki muje apki complain age RBI me krni pde...
                          Dec 10, 2016
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 07, 2016
                          Airtel Customer Care's response
                          Dear Mr. Jain,

                          This is with reference to your post dated 7 November 2016.

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at airtel.[protected]@airtel.com

                          Regards
                          Akanksha Singh
                          airtelpresence (airtel customer service team)
                          bharti airtel ltd
                          [protected]@in.airtel.com

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Nov 07, 2016
                          Updated by Rahul Sankhlecha Jain
                          Sir g ho ske to meri problem ko solve kr de nh to muje solve krvana ata h
                          Verified Support
                          Nov 09, 2016
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 7 November 2016

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Anil S.
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd
                          [protected]@in.airtel.com
                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Dnd [protected] worng deducation
                          "Sim card is rejected" message is shown by handset. However, I did not change any PUK code of my handset. The other sim card in the same handset is working fine. I had taken the sim 5 yrs ago when I was studying at IIT Kanpur. As sim card is locked, many important activities are getting withheld. Please advise what should be done.
                          The service provided for Airtel broadband is very bad and due to frequent outages I have sent a request to deactivate my airtel connection. However not getting any response from airtel regarding the status of my deactivation request.
                          Sir in my village Ramgarh(Mathiya) i did not get any type of 3/4G network... Signal.. I alwayes trust on airtel.. But here is problem.. Pls accellarate the speed of 3/4G in village-Ramgarh(mathiya), District-Ghazipur, Uttar Pradesh, Pin-275201.. Thankful to u.
                          Regards
                          Santosh Kumar..
                          Hi, I have been using my airtel postpaid number from 2015, which has been registered and taken from mumbai. Mob No: +91 [protected] But Now stopped my service abruptly(Without intimation).. Can you please check why this number has been disabled. I do not want to change the connection or n umber to any other. Please take an immediate...
                          Sir my sim lost in that i recharge 100 rupees u told take a new sim ur balance will com to that new sim i take a new sim till now by balance not came and i recharge 50/- that amount also not came please solve the problem or give any custmer care number i wiil talk
                          We are not getting monthly bills for the following nummbers
                          mobile no-[protected]
                          landline no[protected]
                          telemedia circuit id[protected]/ a/c no[protected]
                          telemedia circiit id[protected] a/c no[protected]
                          kindly send the soft copies to janaki.[protected]@rajconsultants.net
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                            R
                            ruchipanigrahi
                            from Shamsabad, Uttar Pradesh
                            Nov 7, 2016
                            Resolved
                            Report
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                            Resolved

                            Address: Khordha, Odisha, 751030
                            Website: www.airtel.in

                            I applied for a postpaid to prepaid migration on 31st Oct. I submitted all my documents in your store on that day. I was told the new sim will get activated on the next day. I have been waiting ever since. Today is 7th Nov and still it's not activated.

                            I have been calling the verification center, retail store everyday but getting nothing but empty promises. I am not a new customer for Airtel and was a postpaid customer. I am just migrating and was thinking the process should have been smoother for existing customers. But from the last 8 days I am facing nothing but harassment. I am not able to call nor receive and the worst part is I am not able to any bank and online transactions as I am unable to get the OTP.

                            From the last 5 days your executives are telling me there though all my documents are in place, there is some technical problem which is why they are not able to activate the number. Is the technical only for me or all your customers?? I was promised several times by your executives that I will be getting a call back on my alternate number but I received no call or sms regarding my persistent complaints.

                            If AIRTEL is unable to resolve this problem then I think I should change to some other networks. Clearly you don'y care about your customers.
                            Dec 13, 2016
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 07, 2016
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post, dated 7 November 2016.

                            We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively.

                            We look forward to receive the required details.

                            Regards,

                            Akanksha Singh
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd
                            [protected]@in.airtel.com

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Nov 07, 2016
                            Updated by ruchipanigrahi
                            My alternate number is [protected]
                            Nov 07, 2016
                            Updated by ruchipanigrahi
                            I still haven't got any call or sms from Airtel and my number remain deactivated. What's going on?
                            Verified Support
                            Nov 08, 2016
                            Airtel Customer Care's response
                            Dear Customer,

                            Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

                            Regards,
                            Akanksha Singh
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            [protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Nov 12, 2016
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 7 November 2016.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Akanksha Singh
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            [protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Dear Sir,

                            I have lost my mobile with SIM [protected]. Please block it.
                            My Airtel prepaid number is [protected]. It got deactivated automatically from 26 the of October. I ve been using this for the last 8 years. I ve registered this number in all my government documents. I request you to kindly activate the number.
                            My number is [protected] want full call and messages history as it is important for me ... kindly send all that on my email id /[protected]@gmail.com /
                            Yesterday I ported to airtel([protected]) but unfortunately I don't get any network at all inside the house really sad that airtel don't have basic 2G network coverage in Central of the bangalore city btm layout... Request you to please quick resolve the problem you can contact me on alternate phone [protected]
                            As there is no network on airtel sim
                            [protected] नंबर पिछले 4 दिनों से बंद है. कृपया जल्द सुधारे नेट कनेक्शन भी बंद है. मेरा मोबाइल no[protected] है नेट कनेक्शन बंद होने के कारण मेरा ऑफिस का कार्य बहुत प्रभावित हो रहा है. मेरे शिकायत पर जल्द से जल्द सुधार करवाये अन्यथा मैं एयरटेल का कनेक्शन बंद करवाकर कोई दूसरा कनेक्शन लगवा लूंगा. जल्द से जल्द सुधार कार्य करवाए धन्यवाद...
                            I am a postpaid customer with monthly rental of 899. That includes 800 min and 3gb 3G/4g data..I am using iPhone 6s..most of the time I am getting only 2g or less than that speed..please go through my complaint and solve it..my number is [protected] from kerala
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                              A
                              adi_gpt
                              Nov 7, 2016
                              Resolved
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                              Resolved

                              Address: 122001
                              Website: www.airtel.in

                              I activated an International Roaming plan of 1199/- for Thailand on 28th October and travelled on the same date to Thailand.
                              The plan is for 10days and contains 2GB of data and 250 minutes india calling back free.
                              I have all the confirmation emails and messages for the plan activation and my bill generated on 6th November saying 200871/- in my online account by which I was shocked and cannot recover from that upsetting as already I have paid for the plan to travel Internationally and that too plan of thailand.
                              Customer care is saying like I have to wait for 48 hours to get the bill generated and then they can confirm.This is like mantal harassment of customers.
                              I have used only 260Mb of data from 2GB of data provided and used approximately 100 minutes to call back India.
                              Also my credit limit is 6000 only, if it went beyond this value then why it was not intimidated to me viia message or any mail.

                              If this is the bill they are going to provide I will not accept that in any condition as I have used their International Roaming plan which was confirmed by Airtel and also I have used the provided data and calling well withing limits as I have all the details in my mobile usage summary.

                              This is serious harassment of customers and that too I have been a good customer for more than 3 years paying all the bills within time limits.
                              +2 photos
                              Dec 11, 2016
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 07, 2016
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 7 November 2016.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at airtel.[protected]@airtel.com

                              Regards
                              Akanksha Singh
                              airtelpresence (airtel customer service team)
                              bharti airtel ltd
                              [protected]@in.airtel.com

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Nov 10, 2016
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 7 November 2016.

                              We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                              We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

                              Look forward to hearing from you.

                              Regards
                              Akanksha Singh
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              [protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              I do not get 4g network. on 7th of October i made a recharge of 1495 for unlimited 4g data pack. Since then i do not get 4g signal for all apps. no network.
                              I have complained repeatedly on 121 and they are giving me false assurances.
                              I am fed up now. Please return me my money of 1485 rupees.
                              My airtel no is [protected],

                              i have done recharge wrongly to the number [protected]

                              please help me to reverse the amount
                              My airtel postpaid corporate connection sim is not detected in fone from past 1 week.

                              Request you to kindly look into it at the earliest podsible.

                              No. [protected] : Sourav Ghosh

                              I have also emailed airtelpresence regarding this but no action taken.

                              Kindly help resolve the issue
                              Does the Airtel data carry forward is applicable for special offers
                              Its been past 3 days now and still no resolution from Airtel.
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                                B
                                Bharat Monga
                                from Gurgaon, Haryana
                                Nov 7, 2016
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110009
                                Website: Airtel.in

                                My connection is Airtel broadband (Wifi) with a plan of 1399 plus taxes and speed of 16mbps. But unfortunately, the speed comes as low as 1.5mbps and no where near 16mbps for which I am paying for. Inspite of numerous complains, issue has not been looked after. The connection has itself become for me. In case this complain also does not help I will get my connection changed.
                                Dec 23, 2016
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 22, 2016
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 7 November 2016

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Anil S.
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd
                                [protected]@in.airtel.com
                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  P
                                  pkg2225
                                  from Kolkata, West Bengal
                                  Nov 7, 2016
                                  Resolved
                                  Report
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                                  Resolved

                                  Address: 700150
                                  Website: www.airtel.in

                                  Rs 459 was recharged wrongly (it was for Delhi region) in place of Rs. 455/- for 3 GB net balances for 28 days of Mobile No. [protected] on 20.10.2016 (8.56 AM). Initially company refused to give any balances. After that they agreed to refund the same with mobile top up value in place of net recharge. Finally they recharged only Rs. 250 of talk value in place of Rs. 459. I was again compelled to recharge of net value of Rs. 455/- after a long harrassment.
                                  +1 photos
                                  Dec 10, 2016
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 07, 2016
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 7 November 2016.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at airtel.[protected]@airtel.com

                                  Regards
                                  Akanksha Singh
                                  airtelpresence (airtel customer service team)
                                  bharti airtel ltd
                                  [protected]@in.airtel.com

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Nov 09, 2016
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 7 November 2016

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Anil S.
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd
                                  [protected]@in.airtel.com
                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    R
                                    REUBENPHIL
                                    from Bhavnagar, Gujarat
                                    Nov 6, 2016
                                    Resolved
                                    Report
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                                    Resolved

                                    Address: Bhopal, Madhya Pradesh, 462023
                                    Website: No website

                                    Dear Sir,
                                    This is with reference to above subject that almost 2 weeks have passed, as we have applied for the porting services to Mr Dinnesh Sharma and MJ.[protected]@airtel.com (ROMIT SAINI) given for the porting of mobile no [protected], as told that it will take a week, but till now we are awaiting for the resume of the above said number.

                                    Even though we have contacted Mr Dhiraj Sharma and Romit Saini for the above case, but there is till date no response received for the above said case.

                                    Request respective authorities intervention for the above case.

                                    Thanks

                                    Regards

                                    Customer
                                    Dec 13, 2016
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 07, 2016
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 6 November 2016.

                                    We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively.

                                    We look forward to receive the required details.

                                    Regards,

                                    Akanksha Singh
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd
                                    [protected]@in.airtel.com

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Nov 12, 2016
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 6 November 2016.

                                    We were waiting to receive your contact details to enable us to address your concern.

                                    Since we have not heard back from you, we trust your issue has been resolved.

                                    If you require further information / assistance, please write to us at [protected]@in.airtel.com

                                    Regards
                                    Akanksha Singh
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      A
                                      Aryan Patel
                                      from Mumbai, Maharashtra
                                      Nov 6, 2016
                                      Resolved
                                      Report
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                                      Resolved

                                      Address: Mumbai City, Maharashtra

                                      My friend are getting 3g internet on 2g pack n i didnt geeting why?? even vodafone is offering high internet on 2g pack. so early as ossible give me high speed internet i request to you guysss orbi will port my sim yo vodafone n others too. as early as possible resolve it or i have to port my sim.i[censored] guyss don't want to do me that them give me high speed internet or i will rake jio sim also n trash your sim
                                      Dec 10, 2016
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 07, 2016
                                      Airtel Customer Care's response
                                      Dear Mr. Patel,

                                      This is with reference to your post dated 6 November 2016.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at airtel.[protected]@airtel.com

                                      Regards
                                      Akanksha Singh
                                      airtelpresence (airtel customer service team)
                                      bharti airtel ltd
                                      [protected]@in.airtel.com

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                      Verified Support
                                      Nov 09, 2016
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 6 November 2016.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Anil S.
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd
                                      [protected]@in.airtel.com
                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        A
                                        achile
                                        from Kolkata, West Bengal
                                        Nov 6, 2016
                                        Resolved
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                                        Resolved

                                        Address: Kohima, Nagaland, 797001
                                        Website: airtel

                                        I have recharged my prepaid for rs 1498 on 4th november but it is still not added to my account. i have made numerous complains so far but nothing was done. i had lodged my complain several times and the costumer service had told me that the problem would be taken care of in 2 hours again and again but it still remsins unresloved. they had send me this as my complain reference no. conrc[protected]
                                        Dec 10, 2016
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 06, 2016
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 6 November 2016.

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at airtel.[protected]@airtel.com

                                        Regards
                                        Akanksha Singh
                                        airtelpresence (airtel customer service team)
                                        bharti airtel ltd
                                        [protected]@in.airtel.com

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Nov 09, 2016
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 6 November 2016

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Anil S.
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd
                                        [protected]@in.airtel.com
                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Helpful
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