Airtel Complaints & Reviews

I had lodged a complaint with airtel for non data connectivity in my office complex despite the network showing me 3G connectivity. despite numerous calls and same callous advices by customer care executives almost on a daily basis the complaint has not been resolved. So much so that that I realise that the customer care executive is daily speaking to me not to resolve my problem but to make an entry in his daily log book.
Ashok Kumar Misra, airtel mobile no [protected].
Ref nos 71988486, 72035329

Dear team,

My citi bank credit card ([protected]), citi debit card ([protected]) and state bank card ([protected])

Yesterday i got a call from [protected], stating that my state bank and citi bank cards were hacked and i was one among the 1 lakh cards being hacked recently and i would get new card replacing old one they have asked for the card number. later, suddenly got messages from citi bank and state bank regarding otp's and other was surprisingly received debited messages of o4 transactions 5000rs each on 08 and 09 nov 2016 and transaction done at airtel money.

Eg: 04 transactions of rs.5000 in airtel money (02 transactions each on state bank and citi bank cards).

Later, i tried to call that number, which was switched off, then i came to know that it was a fake call, the same has been confirmed by citi and state customer care and they blocked my cards. then i filed a compliant regarding the same with citi bank complaint (8643). even bank customer care told to complaint the same to airtel money.

Kindly register this complaint, and please take necessary action to get back my money. awaiting for your positive reply.

Thanks & regards,
Santosh kumar a
+91-[protected]

My Daughter has lost her Mobile Phone with Airtel SIM card on[protected] in Manipal . She is a student at the Manipal Medical Campus. She needs to request Airtel to deactivate the mobile SIM card. Air Tel Mobile Number is [protected].

Please, deactivate this number. She will apply for new SIM card from Airtel for the same number. I am the father Jayantha K S Pathirana, from Sri Lanka who requests the Airtel to do so on the request my daughter. My Mobile +[protected].

This is for AIRTEL Postpaid bill.
I bought Airtel postpaod connection. In starting it was going as expected as i bought a plan of 149rs. Afterwards, they started charging me extra amount. I called customer care many times to check why bill is high. They always told me that i used extra data. Which is completely wrong. I have wifi connection at my home and i only used data pack when i go out from my home. Finally after 1 year... i was over charged with 800 rs bill...which i have never got in past months. I again called them with no successfull response. I said i will not pay this bill...as i have not used extra data. Finally i asked them to close my connection.
But they have not stopped my conncetion and sent a new bill with penalty amount of aaround 1200/- i have not even used my sim that month... They kept on sending mails to me... Please help me... Kindle lodge a complain against them for overcharging amount.

Hi

I have lost my mobile phone near Ghaziabad. It would be really helpull if you guys can block my airtel mobile number [protected] as soon as possible and let me know howw much it going to take to block

My Details:
Name: Satish Kumar Gupta
Date of Birth: 01/12/1958
Address: 5/2, TYPE-3, PTPP Parichha colony Jhansi
Alternate mobile number: [protected]

Let me know for more details.

Thanks,
Satish Kumar Gupta

My mobile number is not accessible through BSNL landline. Though I had complained about this a year ago, the problem persists. The company claimed to have solved the issue but it is farce. There's no botheration for customer. This mobile was ported from Pune and I continue to get local messages pertaining to Pune which means that the phone is still in roaming mode. Legal action is imminent

Hello my telephone/broadband no. is[protected] when i called the airtel representatives for connection(around 5 september 2016) they said me that my internet plan will be 4Mbps speed upto 18GB(according to plan it is 8Gb) after the connection is successfully installed at my home(2 october 2016) i attached my airtel set-top box to get advantage of 5GB according to my rewards scheme so at that time my total data was 13 GB(8Gb according to plan and 5 GB my reward advantage) at this moment they didnt added that extra 10 gb which they promised me during the registration. till one month they didnt added i keep on calling the representative (+91-[protected] Abhishek ) and also registering the complaint on 121 then they increased only 5GB data (total data received 18 GB, 8gb+5gb+5gb. But as they promised they had to increase 10GB but they only increased 5Gb)
The connection was on my name i.e shreyansh likhar but i changed the ownership of account to my father name. today is 11 November 2016 they called me and said they cant increase my extra 5 GB because i changed the ownership of account. During the change of ownership i called customer care as well as received calls from customer care regarding ownership change and conversed through mail too but that time they didn't notified me that if you change the ownership you wont get benefit of extra 5GB data which they promised during registration and this rule isn't written on their website too.
So i want my total 23 GB data in my account (8Gb according to plan+ 5Gb my reward +10Gb as they promised during registration)

On dated october 9-2016 airtel service provider send me a best offer regarding my sim. they tell me a recharge of RC-258 and get a chance of 9GB data (image on your new 4G phone via my airtel app i buyed a iphone 6S on (image 1) 20-october .while talking with the customer care on the same day after the recharge they also chaged the amount (image 2) now the amounty is RC-254. sir my humble request if the provider change the amount on daily basis how can a comman man manage?

after taling with the customer care they say they will hwlp me ansd call me but also create an issue that i recahge with wrong digit and they can not help me sir please help me as soon as possible

Dear sir
I am writing this complaint due to the wrong balance deduction of the balance due to the internet usage.I have two prepaid numbers of Delhi [protected], [protected] which had the balance of rs 27 with the number ending 969 and another have a balance of rs 7 and the balance were totally deducted for wrong deduction of internet. So please do the needful
Regards
Dipesh jaiswal

Dear Airtel,

I received a message from you that since my unused data is getting over, I should recharge my data to get my unused data back before it gets expired. I have done the same. However, I didn't receive any extension of my unused data. This is extremely unfortunate of Airtel to first send misleading messages to their customers to recharge immediately to extend our unused data and then find reasons not to give it to us.

I am definitely going to share the screenshots of your messages and the recharge done by me at the social forums to make people aware of the fraud that Airtel is doing with its customers.

Please find the screenshots attached with this message confirming that I was told to recharge immediately to extend my unused data. Still, my unused data balance has not been extended.

Also, please be assured that all my family members and friends will soon give up on using Airtel numbers and port it to Reliance Jio/Vodaphone or Idea Cellular if you do not honor your commitments at the earliest.

Regards,
Priyanka Kandoi
+[protected]

An unfortunate Airtel mobile customer

Porting services to be done by Airtel is still not cleared, Its almost more than 2 weeks, Request yourself to look into the same.

Even though we have contacted Mr Dhiraj Sharma and Romit Saini for the above case, but there is till date no response received for the above said case

Still if anybody is there in this, please help out.

Customer

Today i called on the Airtel customer care number(+91 [protected]) from my Vodafone number as i have lost my airtel sim. i was completely disappointed by her rude behavior, she was just screaming very loudly and she didn't even try to listen to me.i had to remind her 2-3 times that at least listen to me what i am saying.she was interrupting me again and again that was seriously ridiculous.

I am using Airtel prepaid mobile for more than 10 years at Tamilnadu. I recently moved to Bangalore and so I want to change my mobile telecom circle to here. For this, I have to visit an Airtel express store nearby. I work at Bellandur Ecoworld and the Airtel Express store is 2.5Kms from here. To change my SIM telecom circle, I visited the store 6 times and everytime I visit, they say MNP SIM card is not available, so come back later after 2 days. They don't give any contact no. to check before I visit too. It is so ridiculous that I had to walk all the to the store and even after 6 visits, I haven't got anything done.
Their response is so rude as well.
I really feel bad to continue on such a mobile network

Need halp as fasing fake comitment aform last one years aginst the no [protected] and now they have disconnected the outgoing going of the phone so need rembursment and NOC which I have already paid to them aginst the bill which is approx 1.5 lc INR. and they just blocked the services only aginst INR 750.
Will so you mail and complain no which is registered and closed by airtel without solution.

I got 15 gb data in offer as i brought a new 4g phone. But since then the data is not getting used up. I call customer care several times but they advised me to clean golden part of sim, configure settings, apn, network coverage and even replace sim. Before that, i was able to use 4g data in my same phone in same area.

I think airtel has pranked me by giving 15gb data offer when i am unable to use it.

Also, meanwhile i also tried to recharge and check if something is wrong from my side. So i recharged small data pack and it worked.

Now the validity of the 15gb data is about to end on 15 november, 2016. But seriously i want it.

I had 500 mb data balance. A sms came to recharge to carry forward data. No term condition mentioned in sms neither in app. I recharged with small valid amount displayed in app and now i see full data pack is gone and nothing is carried over!! Customer care executive says you have to call customer care before yoy recharge. This is ridiculous and cheating to customer. No information is displayed anywhere while recharging. I am thinking of dumping @airtel

Airtel sales people provided wrong and incomplete information regarding the plan on offer for porting the contact number [protected]. Filed the complaint online and recieved text from provider that i will get call back in next two hours which didn't happen and latter got msg that has been resolved without any call back and resolution. Complaint number was PO[protected]
Really unhappy and customer service was not able to resolve.

Hi,
I have ported [protected] from hyderabad to delhi area into postpaid around april 2016. Later i shifted to prepaid. I used to do recharge online using airtel website. But for this number i am not able to do transaction online. Moreover through multiple attempts failed 500 rs has to returned. Which hasnt happened yet. I tried using paytm also. It failed.
Kindly solve this issue as i need to travel at the earliest with an infant as i am roaming. I cant even recieve calls due to low balnce.
I hope to find response soon.
Jinny Justin

I recently bought a new Airtel Prepaid SIM Card with the assigned mobile number [protected] from a local vendor in BTM layout Bangalore. I was assured activation within 24 hours. Airtel says 4 hours. But it has been 3 days since i bought the SIM and its not activated still. Nor have I received any activation SMS for any further requirement of documents. Please activate my number soon.

Airtel mis guiding the customer to port there number in airtel and enjoy high quality service... currently i am using vodafone network and my monthly rental plan 350 + ST and service i enjoy 450 Min + 300 SMS + 500 MB 3G data... airtel representative M/s SACHIN ENTERPRISES (NAGPUR) offer me to port my number in airtel to get high service as compare to vodafone... airtel executive told me i will get service 1000 Min + 350 SMS + 500 MB 3G data with monthly rental plan of Rs. 299 + ST and activation charges Rs. 250 i accept the offer to port my number... now number is port but didnt get the service as airtel executive told me...