Airtel Complaints & Reviews

I had ported both my mobile numbers from TATA Docomo to AIRTEL. At the Time of number portability, Airtel Customer Care Executive had informed me that I will be given the AIRTEL Corporate 299 plan.

And I had paid Rs 600 as a deposit and Airtel Customer Care Executive had informed me that the amount will be adjusted in the billing. In the First Month bill they had Adjusted some of the amount, while in the second month bill they have not adjusted.

Later I came to know that I'm not in the Airtel Corporate plan instead they had given me 'My Plan 299 - KA'. I had informed these details to AIRTEL and no actions has been taken. Please find the Reference numbers given below.
Ref26698679
Ref26723298


In the billing of my mobile numbers, my name is not properly updated. I have informed the same to the AIRTEL Customer Care and still there is not response.

I need the following as the resolution.

1)I should get the AIRTEL Corporate Plan 299
2)The remaining Deposit amount should be adjusted to the Current Billing.
3)Extra Charged Money should be reduced as these are the faults of Airtel Customer Care Executives.
4)I need my name to be changed in the Billing as Manjunath Prasad B


Please do the needful.


Kind Regards,
Manjunath

I have been using airtel mobile postpaid service since 5 years now. We have been paying our bills on time however this time they deactivated my mobile services on the grounds that there was an outstanding of Rs 2054/- on my mobile

I have bill statements to prove that all my bills have been paid and on time and yet there people are demanding that I should make immediate payment of Rs 1150/- to restore the services when the statements sent by them on monthly basis reflect that all the bills have been paid and the payments have been received and there is no outstanding what so ever

Very very disappointed and disgusted with this kind of behaviour, Even after writing/complaining to the customer care several times, no action has been taken so far

Hi,

Very frequently I am losing signals. I cannot make and not able receive calls during that time.

Once reboot my phone then it works fine.

Please look into this - My number is [removed]

I have recharged 1gb net pack data on 23.02.2016 against the mobile no.[protected]. I used small net information and turn off-ed the mobile data. After 2 days a message is received as mobile data completed recharge for net browsing. I surprised. This is cheating. I have booked an complaint in air-tel website vide complaint reg.No.Ot[protected] . But till date no information is received from the company.

Please look into the matter and needful action solicited in the matter
thanking you,

I had made a complaint on this website and received a call from +[protected]
India saying they will refund my money to my atm card and cut the phone the moment I refused to give the card number

When my prepaid to postpaid transferred will be done can I know this.
I have sent many mails
If I doesn't get a response on my no then i am going to file a case against the Airtel and the retailer and the sales man who came to my house.


Sales man name Sarvesh
Mob no.[protected].

Manager name Deepak from Delhi
Mob no.([protected]), , ([protected]).


I have called to customer care for prepaid to post paid transfer of my no.[protected] they told me that sales man will go from Okhla and they will take your documents and it will be transferred to post paid. Two person came to my house they take the money 250 rs and my Aadar I'd and photo on Friday, 26 Feb 2016 and they told me that your no will be transferred to postpaid till tomorrow but my no didn't transferred to postpaid And they gave me a SIM CARD and SIM CARD NO.[protected].They told that deepak is from main head office which is in Okhla.

When I calling to them they were not receiving my call and they were talking to others.

Sales man name --- Sarvesh.
Mobile No. [protected]
Mgr Name ---- Deepek
Mobile No. [protected]

My alternate No.[protected].

What I can think Airtel is a fraud company that from that side salesman is coming and not doing his work.

I hope that I will get the response soon.

Today i e on 2/3/2016 the Airtel customerscare centre persons have automately themselves deducted Rs.50/-, Rs.10/- and Rs.3/- for three types of renewal Airtel schemes without my consent and made my talktime balance to Rs.0.26 with revenge to to the complaint already given today morning for the same incident occurred previously .This must be treated as most serious which this type acts come under fraudulents and public cheatings.Otherwise this will be taken to the notice of the court of law for seeking justice
K.Rajagopal Reddy
[protected]

Dear Sir,
i Shyam Chandra Mishra 16 raja brojendra narayan street kolkata -700007 my airtel number is [protected] i want to block my sim card

Airtel is one of the best telecommunication services. We proude of it but today myself is very much disoppinted with airtel as chandan enterprises (airtel store at naubasta kanpur) refuses to port in my no. Becoze i have requested to get FRC done after successufully complition of port in process. They simply refuses that its a compeny policy and we cant do any thing. At this stage i am looking towards higher authority to bring me back at same stage of happiness and proude with airtel.

Hell with this network 22000+ complaints are their what the hell u people are doing. I am not getting any calls because sala network hi ni hai.. The hell airtel is charging so high amount for everything and providing such a bad network. But now each day i will remind u with this complaint. Do good or better be ready to get down.

I have already registered a complaint on 6th feb16 on this issue with complaint No.67664323. & recd SMS will be sorted out shortly. But the issue is not sorted out till date.

When the government is serious about call drops, your ignorance on this subject is pathetic.

This issue has started after the recent Flood.

Also I am living in a flat with 100 houses. In our association meeting also we have discussed on this and we are going to lodge the complain from association also.
Most of them may shift to other network which do not have this problem.

V.Balasubramanian
[protected]

Hi sir,
I have lost my Airtel SIM on 27/03/2016.so, I want to block my SIM and the no. is [protected].


I hope you will soon response for this.

MY mob. no. is [protected]

My mobile number[protected].
Recharged by mistake to number-[protected]
Amount250/-
Transaction no[protected]
@12.28 noon on 2.3.16

I have purchased airtel Top-Up Recharge of Rs. 150/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card.

Serial No. :- [protected]

Secret Pin :- **** **[protected]

My Mobile No: [protected]

I have recently filed a request for relocating of my Airtel Broadband Connection within the same city - Mysore. Even after nearly 2 weeks, nobody has shown up. The customer care guy/lady kept buying time, i. e. 72 Hrs, 24 Hrs etc. In between they changed my plan citing data speed availability in the new location. But in the ground, no action has been taken except couple of call from the local office for confirmation of new address.

The point I want to raise is that there are some local internet service providers are available who charges quite less for data plans of similar type. People go for Airtel paying extra money expecting better service. If they can not provide that then their future seems bleak.

Today I called customer care for disconnection of the line. After knowing the reason of disconnection, she requested for 24 Hrs to address the complaint. Till now, I have not received any call from the local technician. If relocation is not completed by tomorrow noon, I am going to get rid of Airtel. Airtel guys in the ground are seem to be very unprofessional.

मेरा नो हैं [protected]
मेने रिचाज किया 18, 02, 2016
को करवाया था अभी तक tb नहीं चल रहा हैं
मेरा सेट बॉक्स भी ले गये अभी तक नहीं आया
200 रुपया भी ले गये
[protected] पर कॉल करता हूँ तो होल्ड कर के रख देते हैं
में क्या करु बताओ
1 साल का रिचाज करवा लिया
जब तक रिचाज नहीं हुआ जब तक फोन पर फोन आते थे अब में दिन में 10 बार फोन करता हूँ
रोज क्या करु रिचाज जो करवा लिया

Given option for auto 3G data renewal.But Manually recharged for Rs.255/-on 1/3/16 and later recharged for
Talk time for Rs.300/-.Unfortunately again Rs.255/-deducted from talk time to data renewal.
"IS THIS NOT ROBERY FROM
PUBLIC"
Again Rs.75/- deducted from
Talk time as "GAMIFIVE"
What is this? Is this not a Robery?Many of the customers are not eduacated.Airtel customercare centres sending
False sms and making this type of public robery.Do justice
and reback my amount to my talk time and avoid this robery from innocent public.
K.Rajagopal Reddy
(One among public Robery)

Prior I was a customer of Airtel but due to non availability of good network I port my number to Vodafone .I am using Vodafone since 22 November 2015 prior this I paid excess amount around RS 170 to Airtel .After a regular follow ups on customer care, office in sector- 29 faridabad no action took place till now & he is refusing to give back my amount also... Plz help

Me and my partner has my family plan, and said all are shared between both the numbers,
We have applied Incoming roaming free on our "Account" and my partner has moved to another state and using the same number with incoming free

But since 2 months we have been receiving a bill of hefty 4000Rs whereas our plan is only 999.

Now, When we contact the customer service they say that the incoming roaming is free only one one number.

Outrageous how can they do that customers like this. i would want an explanation when they everything is shared.

Before also we had a similar issue where they said "UNLIMITED" calling between child and parent number.later when we made multiple rounds to airtel stores they say its not unlimited and its only 1000 minutes.

Please forward this to Airtel.

I am a doctor needing access to my mobile connection at all times. The quality of mobile phone signal at my home is so bad that I do not receive calls and I find it extremely difficult to dial out. I got a signal booster installed, but even that did not help. Repeated calls to customer care haven't helped. I tried calling the listed number of the Airtel Corporate office in Gurgaon to try to speak to a senior executive. But that number goes unanswered. It is extremely frustrating.
Clearly, this is not how a professionally run, India's leading telecom company should work.