Airtel Complaints & Reviews

Hi, I am writing here about Airtel Broadband. I was using Airtel Broadband and due to their bad services, I used it for some 2.5 year, made the payment and inform to customer care that I am not going to use this connection so kindly come and take out this connection. After that They didn't disconnect the connection and called me after 3 months to pay the outstanding bill of three months. When I said that Bill payment is already done and i disconnected 3 months back, they said that it is still not disconnected and bill is generating every month.T I told them that your executive should have informed me that time only so I would have raised this request but he didn't. Now I don't remember the name of the person whom i spoken three months back and Airtel doen't have such recording option also. They even don't note the discussion whatever happened with their executive and customer. I dropped many email and made many calls, Their person says to revert in 24-48 hours but they never. Now in last one month for Bill payment, They have called more than 2000 times. Ok, I made the settlement for that bill as well and asked them to not bother me again. Their Stupid team mates used to call me in every half an hour and ask me to pay the bill where Payment is already done two weeks back. I am fed-up with them. They ate my money and now eating my time during office hours. kindly serve this on highest priority and help me here. regards, Amit

I was a satisfied customer of airtel, but in last 4 months i have been frustrated by the service of the company. I am living in Mitraniwas Colony of Kishangarh town in Ajmer, Rajasthan. From last 4 months the all people of this colony are facing the network issue. Several time we have registered the complaint for the issue, but the company is not bothered to take any action. Due to this network issue my business is getting affected. Sometime i cant make calls continously for 3-4 days. Their customer care executive says that we cant commit any timeline for resolving the issue. I was surprised that the company like airtel can give such type of statement. Even when a group of people is facing the same problem since a long period. Prem Shekhawat Mob. [protected]

Hello, My self Amit roman. I am the using Airtel Card since 2011. I have complaint about balance deduction unnecessary. On 17 Sep 2015 at 9 pm i have recharged my phone with 120 topup. And immediately 80rs deducted from my balance. I had called with airtel customer but they were not support properly. Also i had request about complaint number but they didnt gave me. They told me that you have activated masti club service. but i did not activated such type of service. Unnecessary services activated on my number. I kindly request you to refund my balance.

I was refused receipt for purchase of a new pre-paid 4G sim and recharge for rs 655 at the Airtel Store in Bangalore. The address of the store is as below: 153, JKB Complex, Kammanahalli Main Road, Near-Geddalahalli Bus Stop, Kammanahalli, Bengaluru, Karnataka 560084, India Phone:+[protected] I was also forced to do the first recharge at the same store, they refused to provide me a new SIM without purchasing a recharge. I have also raised a complaint with the Nodal officer at Airtel, however no action has been taken against the complaint. Request a strong action against the company and the concerned person since this is completely unethical practice.

Sir i dushyant singh have a complaint against airtel . On dated 18.09.2015 rs 200 deducted from my main ballence.on asking reason they told me that we have sent you messeges as flash messege but flash messege has no record on mobile. Hence this is not enough to deduct the money from my main account balance. Pls take appropriate action

My mobile number:[protected], i took rs 149 plan for one airtel number unlimited calling. I don't know when and why this people closed my rs 149 plan an as if now the situation is that my bill amount is more than 4500rs. I wrote so many complains and emails only assurity is being provided. Today morning my outgoing services has been stopped on my number. Bill is not paid for 2 months because this peoples are not providing any solution. INDRAJEET SINGH [protected]

Call detail for 1 months dear sir/madam i would be highly greatful to you i[censored] provide me the details of incoming and outgoing calls for my airtel prepaid no.[protected], on my email id [protected]@yahoo.com. thanking you regards Mithu

Sir, I AVINASH KUMAR i recharge my no [protected] by rs 195 after i got a massage for 1 GB data, but i got only 500 MB and 15 days validity.After that i contact c.care he ask me because you recharge throw pytm so cant get offer.But pytm also shows same offer so i whynot get offer.c.care Ref NO IS CONRC[protected].MY recharge date is 15/9/15 and i contact c.care on 16/9/15 at night.

Sir, I Ava Rani Saha my mobile number - [protected] . I got a offer after dialing *121*1# that after recherging Rs 17 Local Airtel to Airtel mobile call charge will be 25 paise / minute and other local and STD mobile call charge will be 30 paise / minute validity 30 days instant validity 3 days and extra validity withen 1 hours and to get it press 1. According to that I press 1 on 15/09/2015 at 09:41 pm and got a sms that enjoy All Local mobile calls @ 2P/3sec for 3 days at Rs/17 and Rs 17 deducted from my main balance instantely. And after dialing *121*13# and then press local voice calls I got all local calls are 1.2 paise / 2sec and validity is 17/09/2015 . I could not understand how it is possiable ? Why my offer validity is till 17/09/2015 ( only 3 days after 48 hours of recharge) it must be till 14/10/2015. Instantely I called 198 and try to complain about it but customer survice person did't took my complain. It's a cheating and unethical . Please help me . I could not understand what to do now. Thanks Ava Rani Saha Mobile Number - [protected] West Bengal / Kolkata

My broadband is not working for past 10 days and even after continous calls to your representative, the issue has not been resolved. The representative is even wasting my time. He tells me to stay at home for a visit but does not come. This is pathetic service quality. Please do something about it as it as costed me a lot of money and leaves from office. Today also, he told me that he will visit by 9. I am still waiting for him. He does not pick up the phone most of the times. He is saying he will come by 11. Today also, I will get a half day because of him. If my complaint is not resolved by 11 today and proper compensation not paid for all this harassment and my time that is being wasted, I will terminate my services will airtel. The phone number of your representative is [protected].

Hey.. i am devender..i live in R. K. PURAM SECTOR 07 NEW DELHI 110022. i am using airtel sim. i just want to inform you that here is so much network problem. so that the outgoing and incoming calls are not possible. so we face lots of problems..so please hmare network prblm ka solution dhunde..or network ki samasaya (problem ) ko door kare..apse request hai...please do something as soon as possible...

We are facing networking problem and call drop problem in mobile phone call services. We have raised our complain to company ( with complain no[protected]. I was expecting some fruit full solution but I get some hilarious reply “There is no site currently planned for the mentioned area. We have noted your feedback and shall update you on the development in the near future. If you are not satisfied with the resolution contact appellate.”
I am living in South Delhi Near Jamia. And I am sure this is not a remote area. So why they were asking this type of …

My Name is Mohd Mujeeb
Mobile No [protected]
I am facing this problem from last 3 months.

Dear Sir, My airtel 4g no. is [protected].I asked for deactivation of my airtel explicitly in a call with the custmer care executive of airtel on 26 june 2015.I was under the impression that my no. would be deactivated but i kept getting bill.I contacted them to find out that no deactivation request was registered.But now they want to pay about 2600 bill .Needless to mention my data usage for two months is 0.00.kindly check the call interaction i had with the executive on 26 june 2015.

Sir 1 I had applied for 3G registration and gave Rs 1000. I called to customer care, but no one has helped me. I am mailing them from last three months, they just reply to wait for 24 or 48 hours. I don't know which kind of people they are 2 I wish to submit the following few facts for your attention please. 3 CASE BRIEF : With all humility I approached airtel for a new broadband connection on 26 May 2015, but received no response from their side. I again approached airtel on 29 May 2015 and they responded on 01 Jun 2015, wherein their rep Mr Harish came and collected Rs 1000/ as security money without giving any receipt after checking the feasibility of broadband connection at my residence. Thereafter neither any communication was made by airtel nor we were informed about the installation details till date. 4 Then I decided not to install your broadband connection and asked for refund of my money. I approached airtel and after that series of Emails have been exchanged between me and airtel customer support team wherein they promised to refund my money but nothing has happened and we are still standing at the same place.They require some CAF no which I am not having. 5 Now the following details are available with me which I am fwd to you to trace out the details and refund my money. (a) Lead No : [protected] (b) New connection request No : [protected] (c) Compaint No : 56294614 (d) Name : Umesh Mehta (e) Email ID : soham.[protected]@gmail.com (f) Complaint No SR57915844. (g) Harish Tel No : [protected] 6 Pl do the needful. Regards !!!

The airtel TV is going to no signal state frequently and when asked for technical support, we are asked to pay for the service. The issue occurs more than twice with in a month and the reason given for the issue is invalid such as antenna was move by someone where there is no option to do that. It seems, they are purposefully doing this to earn money from the customer for services. When requested for remote, they gave a remote which is only mute was not working. When called customer care, again the came and did something to resolve the issue and got paid for that. One more instance when there was no signal issue, they asked to change the entire set top box saying it is not working. When we fought and left it as such for 2 days, it was working automatically. How come the malfunction device could work automatically. Then comes the repeated no signal issue and reason given was antenna not in correct position and services was done at payment. Airtel cheating innocent people with these kind of issues and started their earning. If people asked questions with technical details, they are not responding properly and talking rude to the customer to do whatever we can. Hope, they think, people can't do anything since they had grown to some level. Requesting people to put on helping hands to teach them what public can do and power of people united together.

I hold a Airtel post paid connection from last six year,

This month when I got my bill and surprised that using of internet .Usually my bill came with in Rs.600 to 700 maximum is 800/-.This month it is come around 1600/- and mainly using of internet data though I am not using so much of internet data.

Two time I am complained through your 121 customer care service and your executive told me that I can't do anything I escalate the meter to my higher authority and you will get a call with in 24hr, but till date no body is contacted me from your side .

Request you kindly look in to the matter and solve it ASAP otherwise I will choose alternate way.

Regards

Rakesh Mohanty

MOB-[protected]( present AIRTEL No.)

Hello, Its really unfortunate that people have to spend their time on writing such complaints. Airtel is monitoring my phone numbers, whats app messages, the data being browsed using airtel gprs connectivity is shared to external without any permission. This is happening from last more than 4 months. Have reported all these details to airtel cusomer care multi-ple times but there is no re[censored]ion. Moreover customer care guys ask to switch to 4G without giving any valid reason. How ethical and fair to do all this illegal things by Airtel. Moreover they also disconnect the GSM conenctivity as per their wish and will. There is recognition for the cusomers who have been using this service for last so many years Regards, Advait [protected]

I bought a 4g dongle I have submitted proofs correctly and verified the same and it was working fine for few days when I came to my home town and tried to connect the dongle wizard says I am not registered to the network and this damn airtel tower is few yards from my door step yet it shows only 3G signal then why in this world airtel advertised for 4G

Wrong bill was presented after changing my postpaid plan. Not informed of the percussion of changing a plan in middle of the month. They charged my free data usage as normal usage and presented bill of around 12000/-. I have been paying regularly but this is extortion.

Dear Airtel Management This is to bring into your notice and for action, since last 3 days there is no connectivity of 4G network at Borabanda, New Allapur which is my residence area for the same I have raised complaint via your call center but as per them it can be resolved by 19th Sept. My query is if my payment get delayed by 1 or 2 days your team is on action to disconnect the connection and sending to much of SMSs for payment remainders when come to resolving issue serving logger duration and there is no proper response . and the charges will be happen as per the bill plan no matter whether network worked or not … Since last three days I was begging your call centre team to provide alternative solution at least convert me into 2G network since I have lot work to done from home using internet but your call centre team have been trained in a such manner that “ they say sorry and give date “ nothing else. Thank god one of my friend guide me to change network in my mobile itself from 4G to 3G. I was very happy with Vodafone network, one of your sales executive suggested me to step in Airtel for better coverage area, since when I start using Airtel issues has been raised 10 times more than the other network and bill pay doubled what I use to pay to previous network and the service part Airtel is nowhere stands with others service providers over all my experience with Airtel is Worst … Request you to look into it and provide satisfactory resolution Mobile number :- [protected] 4G internet ( Wifi netsetter) :- [protected]