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Airtel Complaints & Reviews

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Last updated May 2, 2024
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Airtel reviews & complaints page 1714

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C
Che Ranjith Dhasarathan
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Talk time balance deduction

Address:Madurai, Tamil Nadu

Am using airtel 2g pack.. valid til sep21 & stil having balance of 760mb... but as according to my mob settings i preferred 2g/3g/4g.. usually if network s available i may get 3g network.. but most of the times i get only 2g network... there wont be any deduction f balance in this aspect.. but yesterday night., while i did the say.., 62rs was deduced from my talktime balance.. airtel is just cheating us... nw a days airtel s not customer...
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A
Anup Borkar
from Pune, Maharashtra
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3G Data stolen by Airtel

Address:Pune, Maharashtra

Dear Sir/Madam, I am regular 3G user since 1 year in Airtel. My number is:"[protected]". I used to charge 3G prepaid pack before getting it expired every month. Last Thursday i.e. 27/Aug/2015, I have recharged it as it was my expiry day of current 3G plan. That time 400MB was remained in that plan & I need to carry forward it in next 3G plan. So, I have recharged 1GB-3G plan of Rs.247/-. But Airtel has provided me 2G instead of 3G.Complete...
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P
Prathamesh Karmalkar
from Delhi, Delhi
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Improper Data Entry though Correct Documents Submitted

Address:Gurgaon, Haryana

Hi, I have taken a Airtel Broadband connection with all correct and clear necessary documents. But when I got a confirmation call and a copy of bill, I saw that my surname was incorrectly displayed. I tried to reach out the customer care but no proper response as usual. Then I wrote a mail to the customer care saying that the incorrect data has been entered. To my surprise, the response which I got was that I have to submit the documents...
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M
manikandan24
from Chennai, Tamil Nadu
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Prepaid Top up to wrong number

Address:Chennai, Tamil Nadu

Dear Sir I have entered wrong mobile number accidently. PAYTM Transaction Detail Order no: #[protected] Mon Aug 31 2015 [protected] Amount Rs 50 But actual number should be : [protected] Can you pls return the top up to the correct number[protected]...
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G
gouthamhere
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3G - 4G Swap

Address:Chennai, Tamil Nadu

I got a new 4g sim along with the handset i got from flipkart. I sent the msg from exisiting airtel no with the pin to 121 to swap with my existing 3g sim. My 3g sim got deactivated in mins but my 4g is not yet activated. Its been around 20 Hours. Can you please look into this. My airtel no: [protected] My alternate contact no: [protected]...
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V
vbalacha
from Chennai, Tamil Nadu
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New Broadband Connection

Address:Chennai, Tamil Nadu

I am from Kovilambakkam Chennai... requested for a new broadband connection via online early this month, I was given a call immediately & confirmed availability, mentioned that executive team will reach out to collect document/ provide connection. I have made numerous call & emails to Airtel.. nothing happened so far. It looks like they aren't interested providing their product to any new customers...
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M
Manu Shankara shetty
from Chennai, Tamil Nadu
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Charged for port- in program, and delayed for 6 days to activate porting.

Address:Bangalore, Karnataka

A distributor namely KIRAN, asked me to get port to airtel from tatadocomo, and i agreed to do that, then i gave my upc number to him with my documents. recently on 24/8/2015 i got a msg from 1901 ( your porting request is accepted and your porting time[protected]:33:00:361) And tatadocomo sim was dead on 24/08/2015 midnight as they said, but THE SIM GIVEN BY KIRAN IS NOT ACTIVATED SHOWING NO SIGNAL. after that i called him so...
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V
vineetchaudhary02
from Mumbai, Maharashtra
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Swap SIM not activated

Address:Muzaffarnagar, Uttar Pradesh

Dear Sir, My airtel prepaid no is [protected]. I am from vineet chaudhary (u.p) My sim no is automatically not worked from last few days.When I was went to Airtel office at muzaffarnagar which Name: Airtel Global Televenture Address: 5/6, North civil line opp.zila Parishad, market, court road, muzaffarnagar -251001.the executive told me that u have to swap the SIM. Accordingly, , I have paid Rs.50 and swap the SIM, But till not it is...
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M
Mohd Khateeb
from Lucknow, Uttar Pradesh
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Broadband connection by giving false information of plans. And net speeds

Address:Lucknow, Uttar Pradesh

Sir/Madam I met representative of airtel, Mr satyendra vishkarma on 19th august regarding broadband connection. I was offered various plans starting from 999. He also told that now plans of company has changed, connection speeds are provided irrespective of monthly rental depending upon distance from distribution point. Also I was told that 699 plan no longer available in your area (indiranagar lucknow). Upon declining for any...
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P
pooh kri
from Bengaluru, Karnataka
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SIM not yet activated.

Address:Bangalore, Karnataka

I am Poornima. I got a call from Airtel on 06 August 2015. They promised a plan that was competitive. The plan was called 799 UNLIMITED. Where unlimited local, STD, National roaming and Data was promised. I was pretty convinced with the plan and asked Airtel to call back on 8 August 2015. I agreed to change my network from DoCoMo to Airtel. The caller instructed me to keep the documents ready and they will send a person to my residence to...
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A
Ashuhnbgu
from Kanpur, Uttar Pradesh
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Deduction of balance without prior information

I'm a consumer of Airtel. They had deducted my money. While I already renewed my plan 800mb in Rs 200 / = after that on 27th August at noon they cut my balance and answered thau due to excess use of net use o[censored]tmost 75mb. So pls see the matter. Yours, Ashutosh Gupta [protected]...
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Address:Pune, Maharashtra

Landline no. [protected], billing even after asking for deativation. I asked them to deactivate the service from 10th April 15 but still they are billing me. I got shifted to Pune on 21st April 15. They kept me on safe custody free of cost & on reaching Pune I told them my address as Dhanori Pune where theirs service is not feasible. [protected]...
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Dear sir today i. E 29 / 08 / 2015. At 11. 30 am, i was paid rs 220 / - to recharge my mobile number [protected], throgh net banking from sbi. The transaction number is [protected] g0apiebq5 transfer to bharti airtel. But my mobile not yet recharged. Pl echarge immediately...
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Z
zubby-44
from Chennai, Tamil Nadu
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Plan changed without my knowledge

Address:Chennai, Tamil Nadu

My Airtel account number is 13939021. I was in a plan of 1099 40Gb for 4mbps speed and I use to get 250 rs discount every month since Airtel promised me my bill wont cross above 1050 rs. Airtel offered me 1099 60gb plan for 4mbps speed, I worte an email to them stating not to change my plan as I am happy with 1099 40gb 4mbps speed. Even after writing an email they changed my plan to 1099 60 gb 4mbps speed and they deactivated my 250rs discount...
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D
danytg
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake Offers

Sir, I get a Call from airtel digital tv costumer care and give a offer, that is to free upgrade of setup box (my set up box expired its warranty) with 6 month warranty and 1 month free recharge.but technician came to my home but they didn't upgrade setup box and collect 150 Rs for service fee and 200 for recharge.So many time I call costumer service..but they said there is no offers like this.and they told if you have problem with your setup...
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K
kpvenki
from Mumbai, Maharashtra
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4G

Address:Bangalore, Karnataka

My advice Dont buy a airtel 4g, i had 2gb plan for Rs.450/-, when you connect the device it will exhaust the data even in single day without download anything . this is absolutely waste. Dont trap into this definitely you get frustration that is sure....
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A
aniketpal19
from Delhi, Delhi
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Payment not received

Address:Birbhum, West Bengal

Request for Refund, On 29th August, 2015, I had done a recharge of Rs. 81/- 3G data pack on [protected] this number. The recharge was not done but Rs. 81 has been deducted from my account. Transaction ID is : 208779. Alternative Mobile no.: [protected] Please do something on issue as soon as possible. Waiting for your reply....
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P
prashcom
from Hyderabad, Telangana
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Airtel Digital TV Scam - Activation of Topup without customer approval

Address:Hyderabad, Andhra Pradesh

Hello, I am sure Airtel is doing very BIG scam in Digital TV. They are keep activating unwanted HD channels for FREE for few days/week and deducting money directly without any alert or customer confirmation. They just randomly call once and inform about the new HD activation and if customer forget they they just keep that channel activated.. even if i don't need that channel or never used.. So my ONLY Question is WHY they are activating...
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Address:Pune, Maharashtra

Hi, I have a voice call recording of the conversation with customer care advisor of Airtel 4g. On one hand Airtel India advertise about movie download instantly, and in reality they block websites where movies are available for download. Hence restricting customers with unlimited data plans from downloading movies. This is unfair trade practice in my opinion. And they do this by displaying html pages with error messages either saying...
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Address:Shimla, Himachal Pradesh

Inspite of repeated sms sent to the airtel on 155223 which were also confirmed by them for deactivation of video store from 15. 8. 2015 to 28. 8. 2015 & reg. Complaint at [protected]@airtelmoney.com and airtelhelpdesk on 27 & 28. 8. 2015 an amount of rs. 35 / - was deducted from my prepaid mobile balance (Mobile [protected]) himachal pradesh. Sms sent to airtel on 15. 8. 15 12. 01 pm 25. 8. 15 11. 10 am 28. 8. 15 11. 18 am 25. 8. 15 11. 43...
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