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Airtel Complaints & Reviews

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Updated: Jul 7, 2026
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Airtel reviews & complaints page 1712

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R
Ruchityadav
from Delhi, Delhi
Oct 23, 2015
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Address: New Delhi, Delhi, 208014

The details of the transaction is mentioned below: Order ID: -FCVW[protected] Transaction Amount: Rs.200 Operator Transaction ID: [protected] Recharged Number: [protected] Date:[protected] on site freecharge.com i entered wrong number so the recharge was done on others number . kindly refund the amount into my freecharge wallet. contact me : [protected]@gmail.com
Airtel customer support has been notified about the posted complaint.
Dear Mr. Yadav,
This is with reference to your post dated 23 October 2015. Please share your alternate contact number with us at airtel.[protected]@airtel.com to enable us to assist you.
Look forward to hearing from you.
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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    ample
    from Bengaluru, Karnataka
    Oct 23, 2015
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    Address: Bangalore, Karnataka, 540034

    I have been using Airtel 3G prepaid dongle since 2011. The service was good. This Year I have been facing multiple issues with recharge. 1. The Airtel 3G Online recharge for prepaid is not working anymore. 2. I went to Relationship center, they ask me to recharge from Reseller. The Reseller recharge it but still its not working. I went multiple times to Relationship center to get help, even went to different locations as well, but the people there are rude. They told they cannot help. 3. All I want to know is the balance in my 3G dongle and why it is not working after recharge. 4. I call up the call center ([protected]) many times (more than 100 times) I never got connected to dongle dept. they keep transferring my call from one dept to another. THEY MENTALLY HARASSED ME. I AM NOT ABLE TO CONCENTRATE ON MY WORK ANYMORE. SPEND HOURS JUST TRYING TO GET HELP AS AM USING AIRTEL BRAND. BIG MISTAKE OF MY LIFE.
    Airtel customer support has been notified about the posted complaint.
    Dear Customer,
    This is with reference to your post dated 23 October 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
    Look forward to receiving the required details at airtel.[protected]@airtel.com
    Regards,
    Umesh Arora
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.[protected]@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      K
      KARANBHACH
      from Nagpur, Maharashtra
      Oct 23, 2015
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      Address: Mumbai City, Maharashtra, 400018

      Dear Sir, I was promised during the purchase that I will be getting the double data. Also I have got the confirmation email. Still even after exhausting my current avaiable data; the company has not started my free data package. As usual they are not picking up my cell phone; not responding to emails.
      Airtel customer support has been notified about the posted complaint.
      Dear Mr. Bhach,

      This is with reference to your post dated 23 October 2015.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at airtel.[protected]@airtel.com


      Regards
      Umesh Arora
      airtelpresence (airtel customer service team)
      bharti airtel ltd
      airtel.[protected]@airtel.com
      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        P
        Poojkapadia
        from Surat, Gujarat
        Oct 23, 2015
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        Address: Navsari, Gujarat, 396521

        Airtel, I am Pooja Kapadia. I bought an Airtel SIM card with no. [protected] three days back. I am still waiting for it to get activated after being told that it'll be done in a day's time. This is the most unsatisfactory service I have ever received from you, which makes me want to never use it again. Sincerely, Pooja
        Airtel customer support has been notified about the posted complaint.
        Dear Ms. Kapadia,
        This is with reference to your post dated 23 October 2015. Please share your alternate contact number with us at airtel.[protected]@airtel.com to enable us to assist you.
        Look forward to hearing from you.
        Regards,
        Umesh Arora
        airtel presence (airtel customer service team)
        bharti airtel ltd
        airtel.[protected]@airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          A
          arund11487
          from Tellicherry, Kerala
          Oct 23, 2015
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          Address: Chennai, Tamil Nadu, 600119

          Team, Myself Arun from chennai. My Airtel DTH acc id: [protected]. I have been using this for nearly 6 years. Past 3 days 8 tamil subscribed channels was not viewable I registered a complaint to airtel dth cus care on 22 Oct 11.15AM and they promissed me to rectify it before 22 Oct 6pm. But they didn't, again I made a complaint 2nd time @ 5.30pm they promissed it will be recitified by night 22 Oct 11pm. I waited till next day (23 Oct) 10am. I made a complaint 3rd time 23 Oct @ 10am, again they are saying it will be rectified by 6pm. They are just providing me standard reply " Sir we will get back to you" but i didn't received any call from airtel cus care people. Airtel is provividing such a worst service. Please look into this.
          Airtel customer support has been notified about the posted complaint.
          I just got call from +91 [protected], he doesn't even know the history of complaint and blindly said he will send service engineer to your place within 24 hours and i need to pay for it. I just asked him to check my call log that was initiated on 22 Oct 11.15am. He said the complaint was registered only on 23 Oct 11am and he can able to send service engineer only after 24 hours i.e 24 Oct 11am.

          It is really bad on Airtel, this is how you respond to customers?

          Fedup with Airtel worst service.

          Airtel you need to answer for this.
          Dear Arun,

          This is with reference to your post dated 23 October 2015.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at airtel.[protected]@airtel.com


          Regards
          Umesh Arora
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com
          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            N
            najeeb77777
            from Mohali, Punjab
            Oct 23, 2015
            Resolved
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            Resolved

            Address: Pauri Garhwal, Uttarakhand, 193404
            Website: www.airtel.com

            Sir we live in village devbugh where only airtel network is working airtel network tower is only 500 meter from our village, still we recieve very weak signal and no 3G coverage, as the tower is 3G enabled . this is giving us lot of problems
            Aug 7, 2021
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Dear Customer,
            This is with reference to your post dated 23 October 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
            Look forward to receiving the required details at airtel.[protected]@airtel.com
            Regards,
            Umesh Arora
            airtel presence (airtel customer service team)
            bharti airtel ltd.
            airtel.[protected]@airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              K
              K S S Kundan
              from Gurgaon, Haryana
              Oct 23, 2015
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              Address: Faridabad, Haryana, 121003
              Website: www.airtel.com

              Dear All, I am making payment against my Landline before due date but the same is not getting updated on time. i am complaining to Appelate, Mr. Vittal post that the same was getting updated and they are giving assurance that this activity wont be repeated. but I am fed up now with their responses. 4th time continuously this happened and even this time no body is bothered to revert my email.
              Dear Mr. Kundan,

              This is with reference to your post dated 23 October 2015.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at airtel.[protected]@airtel.com


              Regards
              Umesh Arora
              airtelpresence (airtel customer service team)
              bharti airtel ltd
              airtel.[protected]@airtel.com
              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Mr Umesh,
              Just forwarded the email which have been shared with Mr. Gopal Vittal, Appelate and several other directors id but nothing come up.

              You may see if you can resolve .
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                S
                Shri_01
                from Gurgaon, Haryana
                Oct 22, 2015
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                Address: Gurgaon, Haryana, 122001
                Website: www.airtel.in

                Airtel is giving 4G challenge and promoting there 4G network but I believe they forgot about rest of the customer I have been using Airtel 3G dongle since 3 years and after this fraud company called Airtel launched 4G I see that my 3G speed has reduced. I dont know what they want us to do move to 4G by giving slow speed in 3G then its there mistake we have other connection which are much better than Airtel in 3G rather than going to 4G in Airtel. Big mistake using the Airtel service I am going to buy another operator connection and will through this Airtel dongle in garbage were it deserves to be.
                Airtel customer support has been notified about the posted complaint.
                Dear Customer,
                This is with reference to your post dated 22 October 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                Look forward to receiving the required details at airtel.[protected]@airtel.com
                Regards,
                Umesh Arora
                airtel presence (airtel customer service team)
                bharti airtel ltd.
                airtel.[protected]@airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  R
                  Ram Prabhu Sekar
                  from Bengaluru, Karnataka
                  Oct 22, 2015
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                  Address: 560077

                  Sir, I have given request for MNP from Airtel Tamil Nadu circle to Karnataka circle. Twice i have given the documents and also Nodal team confirmed that they have done verification but still MNP is cancelled. I escalated to Nodal team again but simply they asked me to give the documents again. I sent email to appellate authority also but no response from appellate. Please look into this and give me solution for this. Mobile number:[protected] customer care SR: SR65210954 Nodal Ref: [protected] Ram Prabhu
                  Airtel customer support has been notified about the posted complaint.
                  Dear Mr. Sekar,

                  This is with reference to your post dated 22 October 2015.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at airtel.[protected]@airtel.com


                  Regards
                  Umesh Arora
                  airtelpresence (airtel customer service team)
                  bharti airtel ltd
                  airtel.[protected]@airtel.com
                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    T
                    Ttemj
                    from Panaji, Goa
                    Oct 22, 2015
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                    Address: Pune, Maharashtra, 411014
                    Website: www.airtel.in

                    Installed service for Airtel 4G service last week if sept 2015... the service was stable only for a week or two...after which...I get network connection available fir 1-2 hrs and the rest if the day . There are no connection. Please do not repeat the same mistake I did. Even the c.care response is..."We cannot do anything related to network problem "
                    Airtel customer support has been notified about the posted complaint.
                    Dear Customer,
                    This is with reference to your post dated 22 October 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                    Look forward to receiving the required details at airtel.[protected]@airtel.com
                    Regards,
                    Umesh Arora
                    airtel presence (airtel customer service team)
                    bharti airtel ltd.
                    airtel.[protected]@airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      A
                      Anis89
                      from Ahmedabad, Gujarat
                      Oct 22, 2015
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                      I hv asked for new connection one month ago..m using vodafone right nw..i told them to giv me nano sim often n often..instead that they send me regular sim n told me to cut n put in phone..but on my requesting they told me to giv new sim but after that they didnt rep and even they were not picking up the phone..so at that time i send them massage to cancel connection..bt after month they send me bill of 2000..n after talking vth every level of airtel they are not solving my que...
                      Airtel customer support has been notified about the posted complaint.
                      Dear Customer,
                      This is with reference to your post dated 22 October 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                      Look forward to receiving the required details at airtel.[protected]@airtel.com
                      Regards,
                      Umesh Arora
                      airtel presence (airtel customer service team)
                      bharti airtel ltd.
                      airtel.[protected]@airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        D
                        Dhaval Sarvaiya
                        from Chennai, Tamil Nadu
                        Oct 22, 2015
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra, 400092

                        Dear Team, I am an Airtel Customer from past 5 years with Relationship No [protected] (Mobile No : [protected]) and Relationship No [protected] (Mobile No : [protected]) . I had given for Portability 1 Reliance Prepaid No : [protected] for Portability to Airtel Postpaid under 1 of Company schemes. We provided all the relevant documents and received messages from Airtel stating your Request is under process, Address Verification was over, documents verification was over and reliance services stopped effective 21st Oct 2015 but there was no message from airtel on new SIM to start services nor there was any network on the NEW Airtel SIM given to us by your agent, frustrated we called up the agent many a times he was like documents gone to HO and will take time, we called up Airtel Customer Care, that was where we came to know that the SIM Card provided to us and the SIM No mentioned on the Form by the Agent was Mismatch, they told us only Tele verification was pending but upon further inquiry by myself I came to know that the SIM No were varying, the agent is not ready to accept his fault at all, we told the agent to show us xerox of Form we told him to provide the No he mentioned on Form he couldnt provide that too, we visited a near by Airtel Gallery and confirmed that the SIM no mentioned in your records and SIM No given to us are differing, We fail to understand such carelesness by your agent and especially when we are taking a corporate plan under portability request where existing service provider has already stopped providing services. why should we suffer loss of service from both existing and new service provider for a mistake of your agent. and the gallery also couldnt solve problem and gallery is advising us visit big gallery with documents and put loss SIM Request and apply for a fresh SIM with NC and all. WE do not expect such BAD SERVICE to an OLD and Loyal Customer like us especially when we have also been regular in our Bill Payments and have referred services to Other Customer Below is my alternate No Please contact me on below no for resolving the issue Kindly resolve the Issue at your earliest without further delay and send your person with an activated SIM Card or activate the Services on the SIM that is available with us We have the following SIM Card with us[protected]U whereas your records might show a different SIM No. Please activate services on the above SIM with said plan and intimate us immediately. Regards CA Dhaval R Sarvaiya (M) [protected]
                        Oct 24, 2015
                        Complaint marked as Resolved 
                        There was immediate action from Agent and I am satisfied, though there was interruption of services from both sides for 2 days but that was due to holiday's but as soon as they came to know about the issue I trust the issue was resolved in like 2 hours and a new activated SIM was provided at my door step and services resumed in less than 2 hours. Regards Dhaval Sarvaiya
                        Airtel customer support has been notified about the posted complaint.
                        Dear Mr. Sarvaiya,

                        This is with reference to your post dated 22 October 2015.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at airtel.[protected]@airtel.com


                        Regards
                        Umesh Arora
                        airtelpresence (airtel customer service team)
                        bharti airtel ltd
                        airtel.[protected]@airtel.com
                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Dear Umesh

                        Appreciate your response

                        The problem is now resolved and the no is working, but my concern is what is Airtel doing to avoid such desruption and uninterrupted services to its Loyal Customers.
                        What about the concern that there was no service on my no for 2 long days from both service providers.

                        why areint we talking for compensating me for that.

                        Regards
                        Dhaval Sarvaiya
                        +91 [protected]
                        Array
                        Dear Mr. Sarvaiya,

                        This is with reference to your post dated 22 October 2015.

                        We would like to confirm that we have shared the resolution details with you.
                        Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                        Regards,
                        Anil Sachdeva
                        airtel presence (airtel customer service team)
                        bharti airtel ltd.
                        airtel.[protected]@airtel.com
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                          F
                          fulcrum47
                          Oct 22, 2015
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                          Address: 144001

                          I have been the user of airtel for last 8 years or so usong the same number. The company decided to just disconnect my number without giving me any prior caution or warning for the same. As per their own terms and conditions they are to provide me a grace period of 15 days. Custumar care is so irresponsible... They just act like robots without understanding the problem.
                          Airtel customer support has been notified about the posted complaint.
                          Dear Customer,
                          This is with reference to your post dated 22 October 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                          Look forward to receiving the required details at airtel.[protected]@airtel.com
                          Regards,
                          Umesh Arora
                          airtel presence (airtel customer service team)
                          bharti airtel ltd.
                          airtel.[protected]@airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          My number which got deactivated is [protected]... Alternate number [protected]
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                            N
                            naveen.saini
                            from Mumbai, Maharashtra
                            Oct 22, 2015
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                            Address: Jaipur, Rajasthan, 302001

                            My number [protected] This number you customer care send message ( app ki connection late time app ki document paryapt nahi he ) But I am all ready two time summits my all document. Three time you send this message (app ki connection late time app ki document paryapt nahi he ) So three time I am going you r service central and check my sim and answer ( app ki sim kharab ho chuki he ). My number ([protected]) is 10 year old . Time to time I am pay to recharge amount. All my family and friend calling use for this number ([protected]). I am not happy for this air tel service. MY contact number ( [protected] / [protected] ) Please call this both number
                            Airtel customer support has been notified about the posted complaint.
                            Dear Mr. Saini,

                            This is with reference to your post dated 22 October 2015.

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at airtel.[protected]@airtel.com


                            Regards
                            Umesh Arora
                            airtelpresence (airtel customer service team)
                            bharti airtel ltd
                            airtel.[protected]@airtel.com
                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            My mobile [protected] all detail
                            (1) Sim number[protected]
                            (2) Ide name -Aahok Kumar saini
                            (3) I'd name father-Ghan shyam Saini
                            (4) House no - 3583 govind rai ji ka rasta purni basti (Jaipur)
                            (5) city/district - jaipur
                            (6) state - RAJASTHAN
                            (7) pin[protected]
                            MY CONTACT NUMBER
                            [protected] / [protected]
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                              G
                              gnpriya
                              from Chennai, Tamil Nadu
                              Oct 22, 2015
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                              Address: 600075
                              Website: airtel.in

                              On 18.10.2015 at 11.40 p.m airtel as debited money from my main a/c for not using mobile internet. even I dnt use mobile internet. im using wifi only. I dnt even put a netpack. though im using my bsnl wifi connection they debited money for using airtel mobile internet. regarding this I called the customer care and talk but they are not responding properly.they are trying to bluff me. without proper notification and knowledge of the customers they are always debiting money from our account . if we ask they try to deceive me. so please I need proper solution for this. this make us mental stress and they are making fool o[censored]s. please make immediate action and help us.
                              Airtel customer support has been notified about the posted complaint.
                              Dear Customer,
                              This is with reference to your post dated 22 October 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                              Look forward to receiving the required details at airtel.[protected]@airtel.com
                              Regards,
                              Umesh Arora
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              airtel.[protected]@airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                D
                                Dhansa
                                Oct 22, 2015
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                                Address: Rajsamand, Rajasthan, 313301
                                Website: airtel.com

                                Airtel in my SIM in automotive plan Activate in Rs 49/- When I'm taking when content customer care. That's told me techanical problems . Call closed many time issue that... Can't refund my balance so Bad company in no1 India Service. Wrong lot of plan auto activities.. Fake Contact no [protected]
                                Airtel customer support has been notified about the posted complaint.
                                Dear Custome, r

                                This is with reference to your post dated 22 October 2015.

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at airtel.[protected]@airtel.com


                                Regards
                                Umesh Arora
                                airtelpresence (airtel customer service team)
                                bharti airtel ltd
                                airtel.[protected]@airtel.com
                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  D
                                  Dhananjaya hanumaiah
                                  from Puttur, Karnataka
                                  Oct 21, 2015
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                                  Address: 560072
                                  Website: www.airtel.in/digital-tv

                                  My Customer id [protected]. I have recharged for 181 Rupees on 29 September for 30 days of service as per the rates available. But got the alert messages saying 24-oct 2015 will be the last service day. When called the customer care several times, got the message saying that Rs 15 has been deducted as late renewal fees on my previous recharge. This is a prepaid service and there is no concept of late payment. Above all, as soon as the expiry date, services have been stopped. As the services were stopped you cannot charge as late payment. Can you please look into the malpractice by airtel. The customer care is worse, need to be on the phone for minimum 10-15 minute every time we call
                                  Airtel customer support has been notified about the posted complaint.
                                  I have recharged with the account in less than 5 hours after the services were suspended. Therefore the IMF fee cannot also be applied.
                                  Dear Mr. Hanumaiah,

                                  This is with reference to your post dated 21 October 2015.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at airtel.[protected]@airtel.com


                                  Regards
                                  Umesh Arora
                                  airtelpresence (airtel customer service team)
                                  bharti airtel ltd
                                  airtel.[protected]@airtel.com
                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Any update on this? I also have a same issue.
                                  Need to escalate this issue of IMF charging as I also charged with same amount.
                                  My Customer id [protected]. I have recharged for 315 Rupees on 29 October for 30 days of service as per the rates available. But got the alert messages saying 24-Nov. 2015 will be the last service day. When called the customer care several times, got the message saying that Rs 15 has been deducted as late renewal fees on my previous recharge. This is a prepaid service and there is no concept of late payment. Above all, as soon as the expiry date, services have been stopped. As the services were stopped you cannot charge as late payment. Can you please look into the malpractice by airtel. The customer care is worse, need to be on the phone for minimum 10-15 minute every time we call
                                  Yes, I am also disappointed with this because its totally in-legal.
                                  Refer to the image added, for the first time I have seen IMF charging and I really was not in a position to understand what for? I totally agree with others who are against IMF. I understood IMF as Idle Maintenance Fee? Correct me if I am wrong. When the services are stopped what is the need for charging IMF? Also I agree that the customer services are not up to the mark as they claim.
                                  HI everyone I'm also
                                  In travel for this latefine, please anyone can good service without this issue please inform me, I leave this server
                                  I am disappointed with Airtel DTH service because we have prepaid service then why they collect always late fees after renewal the service even one day

                                  Prashant Phadale.
                                  [protected] ( customer id)
                                  My Customer id [protected]. I have recharged for 170 Rupees on 13 Feb for 30 days of service as per the rates available. will be the last service day. When called the customer care several times, got the message saying that Rs 15 has been deducted as late renewal fees on my previous recharge. This is a prepaid service and there is no concept of late payment. Above all, as soon as the expiry date, services have been stopped. As the services were stopped you cannot charge as late payment. Can you please look into the malpractice by airtel. The customer care is worse, need to be on the phone for minimum 15-20 minute every time we call and they have no explanation about Rs. 15 Air tel looting
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                                    J
                                    Jeyanthi Mothilal
                                    from Bengaluru, Karnataka
                                    Oct 21, 2015
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, Airtel AM-MVKRBT
                                    Website: Laptop

                                    Yesterday a received a phone call from Airtel[protected] about hello tunes 21.10.2015 at 11.50 AM AX-MVKRBT Rs 75 was deducted from my main account balance immediately it was deactivated by me. without my knowledge it was deducted Rs. 75 this kind of activities it is highly deplorable...I humbly request that the amount of Rs 75 so deducted may kindly be credited in my account ph no. [protected] if it is not done I have to proceed with Consumer court MOTHILAL
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Dear Mr. Mothilal,

                                    This is with reference to your post dated 21 October 2015.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at airtel.[protected]@airtel.com


                                    Regards
                                    Umesh Arora
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com
                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      P
                                      prasad lakshman
                                      Oct 21, 2015
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                                      Address: New Delhi, Delhi, 110086

                                      My self Lakshman Prasad did make a mail to Airtel DTH Nodal officer on 10 Oct and sent this Letter by speed post on 14 Oct, again on 21 Oct do mail to airtel nodal officer But still there is not any action taken by any person of Airtel, From[protected] to Till dates my DTH [protected] could not run.[protected]
                                      Airtel customer support has been notified about the posted complaint.
                                      Dear Mr. Lakshman,

                                      This is with reference to your post dated 21 October 2015.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at airtel.[protected]@airtel.com


                                      Regards
                                      Umesh Arora
                                      airtelpresence (airtel customer service team)
                                      bharti airtel ltd
                                      airtel.[protected]@airtel.com
                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        C
                                        csdatamation
                                        from Pune, Maharashtra
                                        Oct 21, 2015
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                                        Address: New Delhi, Delhi, 110037
                                        Website: www.airtel.in

                                        I purchased new Samsung J7 on 11-Sep-2015 under which I got 4G double data offer and activated double data offer of 497INR. To get double data offer I had to call customer care upto 20-30 times. I recharged again with 497 INR this month on 21-October-2015 and I only got 2.25GB data (No double data). Airtel is only making only fool to Indian customers to sell there plans and earn few bucks? and cheating the Indian customers on name of double data and 4G. They told me that they are giving me double data offer till 6 month while they denied to provide the same from the first month of my mobile purchased date.
                                        Oct 25, 2015
                                        Updated by csdatamation
                                        I had already shared all details multiple times to your superiors, nodal officers and others but no one is listening. All are mutually doing fraud. Airtel is completely fraud. And Samsung is shaking hand in this Fraud with Airtel.

                                        Your customer services are such worst that your Customer care executive Mr. Krishnakant is asking me to file the case in Consumer Court. What a good customer service and a proof of fraud.
                                        Dear Customer,
                                        This is with reference to your post dated 21 October 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                                        Look forward to receiving the required details at airtel.[protected]@airtel.com
                                        Regards,
                                        Umesh Arora
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        airtel.[protected]@airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        I had already shared all details multiple times to your superiors, nodal officers and others but no one is listening. All are mutually doing fraud. Airtel is completely fraud. And Samsung is shaking hand in this Fraud with Airtel.

                                        Your customer services are such worst that your Customer care executive Mr. Krishnakant is asking me to file the case in Consumer Court. What a good customer service and a proof of fraud.
                                        Fraud and fake Airtel Still not credited HBO data.

                                        To: '[protected]@in.airtel.com'
                                        Cc: '[protected]@bharti.in' ; '[protected]@in.airtel.com' ; 'appellate.[protected]@in.airtel.com' ; 'appellate.[protected]@in.airtel.com' ; 'appellate.[protected]@in.airtel.com' ; 'appellate.[protected]@in.airtel.com' ; 'nodalofficer.[protected]@in.airtel.com' ; 'einward.[protected]@karvy.com' ; 'corporate.[protected]@bharti.in' ; 'compliance.[protected]@bharti.in' ; '[protected]@trai.gov.in'
                                        Subject: Double data is a FAKE, FRAUD offer of Airtel on any new purchased 4G mobile-- Call drop in 4G network

                                        Hi All,

                                        I had purchased new Samsung J7 on 11-September-2015 under which I got double data offer and activated double data offer of 497 INR. But I didn’t get any double data benefit after 497 INR recharge at that time.
                                        To get double data I called Airtel customer care more than 30-35 times and every time, every executive told me a new story to go on Airtel website then submit the proof of mobile purchase or go to Airtel Store and do the same and also submit the IMEI number of mobile on Airtel website etc. etc. then only you can get the double data.

                                        Well after 5-8 days and 30-35 calls and complaint, I got the double data and they assured me that from next month it will get credited automatic on next recharge. Which is completely fake and fraud only.

                                        I had recharged again with 497 INR this month on 21-October-2015 and I only got 2.25GB data (No double data). So does Airtel and Samsung mutually making making customers fool or only Airtel is making fool to Indian customers and bothering intentionally?

                                        Now a days I am also facing a lot of call drop and frequent change between 4G & 3G network automatically and sometime no network (at same place) due to which sometime I missed my important calls.

                                        I did a complaint about the same to Airtel and after 2 days they just sent an sms (same as last time) to me that ”Aapke airtel mobile a/c mein recharge labh pehle hi jod diya gaya hai” while in reality no double data balance has been added to my account. When I called to Airtel customer care complaint 198 department then his executive Mr. Krishnakant said that there is no such offer on your new Samsung Galaxy J7 (4G) mobile. And if you have any problem then you are free to file the case in consumer court. When I asked him to transfer the call to his superior then he denied for the same.

                                        Such worst and fraud services or Airtel and Samsung is shaking hand with Airtel to cheat Indian customers.
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