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Updated: Nov 1, 2026
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A
amolgayakwad
from Gurgaon, Haryana
Sep 1, 2015
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Address: Pune, Maharashtra

Hi, My name is Amol Gayakwad, I have purchased new sim of Airtel a month back approximately. From last 15-20 days I am complaining that there is no/less coverage to my place to customer care. They are simply assuring me that within 2-3 days it will be resolved. I stay in Kalewadi one of most crowdy area in Pune still facing such issue with such big brand. Today height is they have told me that your complaint will be resolved in few hours but still nothing happened yet. And someone among-st them told me that there is no 4g lauched in Pune yet. Isn't it outrage. Anyone please do needful. I am feeling like either customer care people are full or they are trying to make me full.
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    V
    vijaymashu
    from Chennai, Tamil Nadu
    Sep 1, 2015
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    Address: North West Delhi, Delhi

    On dated 12th or 13th of august: I got a call from Airtel personal (name-neha, contact. num.: [protected])to port my airtel himachal number [protected] to airtel Delhi. she offer me some schemes like My plan, as well. then she ask me to submit the id proof and passport size photo and also ask for Unique Porting ID. I submit the Photo and Identity Proofs online by e-mail and also forward the sms o[censored]nique porting id. they told me to deliver new sim of Airtel by 19th of August, but still i am Waiting for the New SIM and they have already stopped the services of my old SIM. and now the situation is that the Contact number of Miss. Neha is going Switched off. and no one is giving me the exact status. another person in contact With Mobile number: [protected]( i don't know his name ) is now not responding. last week on friday (i.e.28th aug) he was asking me to deliver the sim but due to some work i was in himachal and ask him to deliver by monday. he didn't pick my phone monday i.e., 31st august. today 1st august also he is not responding on phone. please help me on this. i sthios a case of fraud or something else. please do the needful ASAP. Regards Vijay Chauhan Alternate mobile number: [protected]
    Airtel customer support has been notified about the posted complaint.
    Sep 11, 2015
    Updated by vijaymashu     I have got a response that Airtel Personals are Working to fix My Complain. At least someone is there in Bharti Airtel Ltd. who is responding. Almost one month gone in this process now and I am still unable to get my new SIM. Once again I have Received a call from New personal(Mr Lokesh Contact No.:[protected]) From Airtel Bharti on Dated 02.09.2015. He assured me to Resolved the issue Very Soon. He was calling From Bharti Airtel Office Faridabaad. He assured to deliver the SIM through Courier by 04.09.2015. After that he is not responding on Phone, may be he has blacklist my Mobile No. Even he didn't give me Docket detail of Courier so that I will be able to track the status of Courier.

    Again after that reply from Airtel Personals 11 days gone but still I have not received my SIM. and also no more reply from any other personals Fro Airtel.

    Regards
    Vijay Chauhan
    View replies
    Dear Mr Sadhu Charan,

    Thanks For the response. At least someone is there in Bharti Airtel Ltd. who is responding. Almost one month gone in this process now and I am still unable to get my new SIM. Once again I have Received a call from New personal(Mr Lokesh Contact No.:[protected]) From Airtel Bharti on Dated 02.09.2015. He assured me to Resolved the issue Very Soon. He was calling From Bharti Airtel Office Faridabaad. He assured to deliver the SIM through Courier by 04.09.2015. After that he is not responding on Phone, may be he has blacklist my Mobile No. Even he didn't give me Docket detail of Courier so that I will be able to track the status of Courier.

    Please Help me on this Issue.

    Regards

    Vijay Chauhan
    [protected]
    Reply
    Dear Mr. Sadhu Charan

    Please Let me Know if there is any Update, as I Am unable to Contact Airtel people. They are not responding.

    Please help me on this regards.
    Regards
    Vijay Chauhan
    Reply
    Dear Mr. Chauhan,

    This is with reference to your post dated 1 Sep 2015. We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

    Regards
    Umesh Arora
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.[protected]@airtel.com

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      R
      rochan
      from Chennai, Tamil Nadu
      Sep 1, 2015
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      Address: Pune, Maharashtra

      I have been using my number in Vodafone & then ported to airtel for a better plan (for around 3 years now). My 80% usage is in roaming condition right from day 1. Initially I used to get bills around[protected] rs then it moved to[protected]. But all of a sudden in the past six months I have got haphazard bills like 3900, 4200, 6000, 6500 & so on with the same amount o[censored]sage I experience. I feel this records are fake & the bills generated are not genuine. A severe action needs to be taken for vague post paid bills. I have paid all the bills just because my number is circulated everywhere and don't want it to be deactivated.
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        R
        Reji Babu
        from Chennai, Tamil Nadu
        Sep 1, 2015
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        Address: Bangalore, Karnataka

        I am holding Airtel mobile sim since 2004 and past one year I have an issue with the number and serveral complaints given and not received any solution so far. Everytime when I give complaint they will create the complaints their own and not the complaint what I am giving and later message will receive problem solved. ref.60901920 and 64449774. both ref.numbers they have created their own complaint reason, not what I have given. and there are few more complaints I have given directly to their airtel shops(Indira Nagar(Bangalore) too(even written complaints in their register), but no positive responses. My issue is when ever my mobile number is busy, diconnet, and not reachable caller gets a message INVALID NUMBER instead of BUSY or not reachable from mobile service. Everytime when I gives the complaints will clearly tell them to call me and test the issue and work it accordingly. But they never ever does that and simply solve the issue with what they created issue their own instead of real issue of a customer. Hoping I will get some positive response on this issue. Thanks, Reji [protected] - Airtel number
        Airtel customer support has been notified about the posted complaint.
        View replies
        Dear Mr. Babu,

        This is with reference to your post dated 1 Sep 2015.

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at airtel.[protected]@airtel.com


        Regards
        Sadhu Charan
        airtelpresence (airtel customer service team)
        bharti airtel ltd
        airtel.[protected]@airtel.com
        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          A
          archan kumar
          from Coimbatore, Tamil Nadu
          Sep 1, 2015
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          Address: Hyderabad, Andhra Pradesh

          I have recharged my airtel number with RC296 online but as per the data mentioned on Airtel website i have to get 3000 local mobile minutes but instead of this i got 3000 A2A minutes. the proof is as shown in image it clearly mentions customers will get 3000 local mobile minutes, and they have no where mentioned On-net or A2A (Airtel to Airtel). Does airtel faking recharge vouchers to customers? These are my complaint numbers. no response from airtel customer care afterwards. Telecaller given this number : [protected] Online complaint registration number : PR[protected]
          Airtel customer support has been notified about the posted complaint.
          View replies
          Dear Mr. Kumar,

          This is with reference to your post dated 1 Sep 2015.

          We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

          Look forward to receiving the required details at airtel.[protected]@airtel.com

          Regards
          Sadhu Charan
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Reply
          Dear Mr. kumar,

          This is with reference to your post dated 01 Sep 2015.

          We were waiting to receive your contact details to enable us to address your concern.

          Since we have not heard back from you, we trust your issue has been resolved.

          If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

          Regards
          Sadhu Charan
          Airtel.presence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Reply
          See Sadhu charan this is problem with you on september 2nd i have sent the following mail to you on airtel.[protected]@airtel.com there is no reply from your side the problem is not resolved, I am waiting for your mail in gmail but you posted here that as there is no response the problem is resolved, it shows how you airtel people are bluffing customers. I have the proof in gmail with me, I have sent you the following message... check this out and check your mail correctly, why you provide the complaint number if you cant check the details with them?

          I have recharged my airtel number with RC296 online but as per the data mentioned on Airtel website i have to get 3000 local mobile minutes but instead of this i got 3000 A2A minutes. the proof is as shown in image it clearly mentions customers will get 3000 local mobile minutes, and they have no where mentioned On-net or A2A (Airtel to Airtel). Does airtel faking recharge vouchers to customers? These are my complaint numbers. no response from airtel customer care afterwards. Telecaller given this number : [protected] Online complaint registration number : PR[protected]
          This was complaint registered on consumer complaints form as per your request my alternate number is [protected] and airtel account number means, i cant get it if it is my mobile number it is [protected].

          Resolve the issue and never say resolved from your side atleast you cant call back and take up the problem, it shows how negligent you airtel people are on customers.. even when i spoke to customer care some representative Anil, They have not given employee id, was not even ready to take complaint, what else do you want I attached the clear image showing the issue from your side, but you are so reluctant at least you cant even gvthe call, no reply to the mail and here posted that the issue is resolved. First of all speak with customers and know whether issue is resolved or not.

          call me back at my number you have two numbers mentioned above.

          Regards,
          Kumar
          Reply
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            N
            Nikhil Sk
            from Ernakulam, Kerala
            Sep 1, 2015
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            Address: Ernakulam, Kerala

            A total and complete lack of Consistent data connectivity observed in my airtel sim. Frequent disconnecting of 3G data services in between the usage causing me to lose work and this behavior is observe in places with full range. I have registered multiple complaints, and not only has this issue been resolved but its gotten worse. Now I hardly ever get 3G data and also this inconsistent behavior is found in 2G connections as well. Also I am unable to get any data in places where I used to without much problerm. The service from the company regarding the same can only be said as poor to abolutely atrocious, the less said about it the better.
            Airtel customer support has been notified about the posted complaint.
            View replies
            Dear Nikhil,

            This is with reference to your post dated 1 Sep 2015.

            We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

            Look forward to receiving the required details at airtel.[protected]@airtel.com

            Regards
            Sadhu Charan
            airtelpresence (airtel customer service team)
            bharti airtel ltd
            airtel.[protected]@airtel.com

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Reply
            Dear Nikhil,

            This is with reference to your post dated 01 Sep 2015.

            We were waiting to receive your contact details to enable us to address your concern.

            Since we have not heard back from you, we trust your issue has been resolved.

            If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

            Regards
            Sadhu Charan
            Airtel.presence (airtel customer service team)
            bharti airtel ltd
            airtel.[protected]@airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Reply
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              V
              vivek454
              from Bengaluru, Karnataka
              Sep 1, 2015
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              Address: Bangalore, Karnataka

              Raised a request for MNP on August 14 for a new postpaid corporate connection (8880527XXX Bangalore). Received wrong SIM card once and a sim with some technical issue later, then I had to rush to a store only to replace that sim with a new one for some additional charge. My old sim doesn't work and airtel doesn't seem to be responsible enough to port my number to their network. I am without a working connection from past week. Worst experience ever, even before becoming a customer.
              Airtel customer support has been notified about the posted complaint.
              View replies
              Dear Vivek,

              This is with reference to your post dated 1 Sep 2015.

              We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

              Look forward to receiving the required details at airtel.[protected]@airtel.com

              Regards
              Sadhu Charan
              airtelpresence (airtel customer service team)
              bharti airtel ltd
              airtel.[protected]@airtel.com

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Reply
              Dear Vivek,

              This is with reference to your post dated 01 Sep 2015.

              We were waiting to receive your contact details to enable us to address your concern.

              Since we have not heard back from you, we trust your issue has been resolved.

              If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

              Regards
              Sadhu Charan
              Airtel.presence (airtel customer service team)
              bharti airtel ltd
              airtel.[protected]@airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Reply
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                K
                kevin k rajda
                from Gurgaon, Haryana
                Sep 1, 2015
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                Address: Mumbai City, Maharashtra

                Hi my name is kevin I am visiting india and I have airtel calling, digtal and data service from october 2014 I am writing you because there are several deduction of my money so therefore I tracked why does my balance goes so low after recharge to my mobie services today on Tuesday September 1 I asked for my recharge to my account of rupees 34 for std calls that charge my account twice I kindly request to 121 for complain that please credit my account for rupee 34 since it has charge twice that were rude and told me that you not get credit for that amount its not the matter of 34 rupees its the matter of rude behavior if you as a company don't take care of your customer then who will so therefore I am kindly request you to take this matter seriously or else if I don't recive an email from you guys within 1 week period of time then I will file a dispute to your company and trust me I have every well knowledge of what to do next if insulting customers is your goal or service moto of your company called as airtel u can email me at kevin.[protected]@gmail.com or kindly contact me at [protected] thanks onces again I hope your company or your team take these matter seriously warm regards kevin rajda
                Airtel customer support has been notified about the posted complaint.
                View replies
                Dear Mr. Rajda,

                This is with reference to your post dated 1 Sep 2015.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at airtel.[protected]@airtel.com


                Regards
                Sadhu Charan
                airtelpresence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  P
                  prathamesh0305
                  from Bangalore, Karnataka
                  Sep 1, 2015
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                  Address: Gurgaon, Haryana

                  Hi, I have taken a Airtel Broadband connection with all correct and clear necessary documents. But when I got a confirmation call and a copy of bill, I saw that my surname was incorrectly displayed. I tried to reach out the customer care but no proper response as usual. Then I wrote a mail to the customer care saying that the incorrect data has been entered. To my surprise, the response which I got was that I have to submit the documents again. This is a pure stupidity as the company have made negligent data entry and for that customer has to suffer. I immediately sent a reply on this but the customer service is so poor that they dont even keep track of who attended which complaint. After waiting for few days, I emailed to the appellate and to my surprise the appellate team is vague that they respond with the answers like some time is needed and all. Airtel services are really getting poorer day by day and customer support is worst. Need to rethink of my services.
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                    A
                    archan kumar
                    from Coimbatore, Tamil Nadu
                    Sep 1, 2015
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                    Address: Hyderabad, Andhra Pradesh

                    In Andhra Pradesh, they have the recharge of Rs. 296/- for which they are displaying we are going to get 3000 local mobile minutes offer but to surprise once you recharge you are going to get local Airtel to Airtel mobile minutes. I recharged the same and even customer care peolple are reckless they are not even ready to register the complaint. I first spoke with Mr. Anil Kumar from airtel customer care. I have send a mail to them but no reply my complaint numbers are Call : [protected] I got through mail : PR[protected] Either update properly in Web site or stop cheating the customers faking some stupid offers.
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                      S
                      shafiq_bsr
                      Aug 31, 2015
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                      Address: Bulandshahr, Uttar Pradesh

                      Sir, I have ported my airtel postpaid number [protected] into BSNL about one month ago after full and final bill, but I am getting an alert message and call from Airtel that Rd. 2166.66 has to pay. I am shocked and surprise, So I visited Airtel store who told me it's showing outstanding amount of data use. I am again surprised because I had plan that is 1gb with 3g speed for a month and if I used this data this will be converted in 2g speed unlimited. So thus outstanding amount is wrong. I was good customer of Airtel paid all bills in time but this is not faire deal by Airtel. You are requested to please sort out the matter. Thanks Regards. Shafiq Khan [protected].
                      Airtel customer support has been notified about the posted complaint.
                      View replies
                      Dear Mr. Khan,

                      This is with reference to your post dated 31 August 2015. We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                      Regards
                      Umesh Arora
                      airtelpresence (airtel customer service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        C
                        chetan Naik
                        from Delhi, Delhi
                        Aug 31, 2015
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                        Address: Bangalore, Karnataka

                        Worst network inside ITPL Campus whitefield Bangalore. Could not able to hear voice and not connecting properly. Internet is very slow, 3G is not at all working. I have given 3 time complaint, Till now it has not solved. Please take this complaints seriously.
                        Airtel customer support has been notified about the posted complaint.
                        View replies
                        Airtel is worst at our office location
                        ITPL Bangalore
                        Reply
                        Dear Mr. Naik,

                        This is with reference to your post dated 31 August 2015.

                        We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                        Look forward to receiving the required details at airtel.[protected]@airtel.com

                        Regards
                        Sadhu Charan
                        airtelpresence (airtel customer service team)
                        bharti airtel ltd
                        airtel.[protected]@airtel.com

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Reply
                        Dear Mr. Naik,

                        This is with reference to your post dated 31 August 2015.

                        We were waiting to receive your contact details to enable us to address your concern.

                        Since we have not heard back from you, we trust your issue has been resolved.

                        If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                        Regards
                        Sadhu Charan
                        Airtel.presence (airtel customer service team)
                        bharti airtel ltd
                        airtel.[protected]@airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Reply
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                          B
                          beingmohit
                          from Gwalior, Madhya Pradesh
                          Aug 31, 2015
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                          Address: Bhopal, Madhya Pradesh

                          Sir,
                          mera ek boardband connection hai[protected] jo muje temperly shift karana hai jiski mien request bhi kar chuka hun 2 se 3 baar par fir bhi mere request pending mien aarahi hai so plz can u help me out...
                          mere baad jisne new connection ke liye apply kiya tha uska uska connection lagaya ja chuka hai par mera abhi tak nahi aisa kyo ho raha hai airtel mien purane connection ke liye koi service nahi hai muje buhut problem ho rahi hai internet na hone ki wajah se to iska koi solution nikalley please...
                          Airtel customer support has been notified about the posted complaint.
                          View replies
                          Dear Mohit,

                          This is with reference to your post dated 31st August 2015. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                          You can also get in touch with us at airtel.[protected]@airtel.com

                          Regards,
                          Sadhu Charan
                          Airtel Presence (Airtel Customer Service Team)
                          Bharti Airtel Ltd
                          airtel.[protected]@airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            R
                            rsp1088
                            from Delhi, Delhi
                            Aug 31, 2015
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                            Address: New Delhi, Delhi

                            Dear Sir/Madam, I have bought a new prepaid sim card +91 [protected]in Delhi NCR region but it is not activated yet. I complaint various times but no response from airtel has come. Please sir I am in need of this one sim card. Thanks and Regards, Ravi Shankar Prasad M. No. [protected]
                            Airtel customer support has been notified about the posted complaint.
                            View replies
                            Dear Mr. Prasad,

                            This is with reference to your post dated 31 August 2015.

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at airtel.[protected]@airtel.com


                            Regards
                            Sadhu Charan
                            airtelpresence (airtel customer service team)
                            bharti airtel ltd
                            airtel.[protected]@airtel.com
                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                            Reply
                            Dear Sadhu,
                            Thanks for the response. My sim has been activated but I have not got the benefits which should come with this Sim i.e. Rs 300/- talktime and 800 Mb 4g data as told by the executive. I have paid worth Rs. 499/- for this sim but it came with only Rs. 5/- talktime.

                            Thanks and Regards,

                            Ravi Shankar Prasad
                            +91- [protected]
                            Reply
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                              C
                              Che Ranjith Dhasarathan
                              Aug 31, 2015
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                              Address: Madurai, Tamil Nadu

                              Am using airtel 2g pack.. valid til sep21 & stil having balance of 760mb... but as according to my mob settings i preferred 2g/3g/4g.. usually if network s available i may get 3g network.. but most of the times i get only 2g network... there wont be any deduction f balance in this aspect.. but yesterday night., while i did the say.., 62rs was deduced from my talktime balance.. airtel is just cheating us... nw a days airtel s not customer helping.. its annoying
                              Airtel customer support has been notified about the posted complaint.
                              View replies
                              Dear Mr. Dhasarathan,

                              This is with reference to your post dated 31 August 2015.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at airtel.[protected]@airtel.com


                              Regards
                              Sadhu Charan
                              airtelpresence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com
                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
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                              Reply
                              Dear Mr. Dhasarathan,

                              This is with reference to your post dated 31 August 2015.

                              We were waiting to receive your contact details to enable us to address your concern.

                              Since we have not heard back from you, we trust your issue has been resolved.

                              If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                              Regards
                              Sadhu Charan
                              Airtel.presence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Reply
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                                A
                                Anup Borkar
                                from Pune, Maharashtra
                                Aug 31, 2015
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                                Address: Pune, Maharashtra

                                Dear Sir/Madam, I am regular 3G user since 1 year in Airtel. My number is:"[protected]". I used to charge 3G prepaid pack before getting it expired every month. Last Thursday i.e. 27/Aug/2015, I have recharged it as it was my expiry day of current 3G plan. That time 400MB was remained in that plan & I need to carry forward it in next 3G plan. So, I have recharged 1GB-3G plan of Rs.247/-. But Airtel has provided me 2G instead of 3G.Complete Non-sense. Airtel is fraud company. Pathetic way to cheat public. As I am regular 3G user, I was facing issue with speed. So I have called Airtel-Call-Centre but they are very arrogant & unable to provide me a solution. Next day, I have recharged new 3G package to regain speed. Now, my data card is showing me only "500MB" instead of 1024+400+500="1924MB". Please help me to recover my Stolen data from Airtel Regards, Anup Borkar, [protected]
                                Airtel customer support has been notified about the posted complaint.
                                View replies
                                Hi,

                                Can you please do the needful?

                                Regards,
                                Anup
                                Reply
                                Dear Mr. Borkar,

                                This is with reference to your post dated 31 August 2015.

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at airtel.[protected]@airtel.com


                                Regards
                                Sadhu Charan
                                airtelpresence (airtel customer service team)
                                bharti airtel ltd
                                airtel.[protected]@airtel.com
                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  P
                                  Prathamesh Karmalkar
                                  from Delhi, Delhi
                                  Aug 31, 2015
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                                  Address: Gurgaon, Haryana

                                  Hi, I have taken a Airtel Broadband connection with all correct and clear necessary documents. But when I got a confirmation call and a copy of bill, I saw that my surname was incorrectly displayed. I tried to reach out the customer care but no proper response as usual. Then I wrote a mail to the customer care saying that the incorrect data has been entered. To my surprise, the response which I got was that I have to submit the documents again. This is a pure stupidity as the company have made negligent data entry and for that customer has to suffer. I immediately sent a reply on this but the customer service is so poor that they dont even keep track of who attended which complaint. After waiting for few days, I emailed to the appellate and to my surprise the appellate team is vague that they respond with the answers like some time is needed and all. Airtel services are really getting poorer day by day and customer support is worst. Need to rethink of my services.
                                  Airtel customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Mr. Karmalkar,

                                  This is with reference to your post dated 31 August 2015.

                                  We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                                  Look forward to receiving the required details at airtel.[protected]@airtel.com

                                  Regards
                                  Sadhu Charan
                                  airtelpresence (airtel customer service team)
                                  bharti airtel ltd
                                  airtel.[protected]@airtel.com

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Reply
                                  Dear Mr. Karmalkar,

                                  This is with reference to your post dated 31 August 2015.

                                  We were waiting to receive your contact details to enable us to address your concern.

                                  Since we have not heard back from you, we trust your issue has been resolved.

                                  If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                                  Regards
                                  Sadhu Charan
                                  Airtel.presence (airtel customer service team)
                                  bharti airtel ltd
                                  airtel.[protected]@airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    M
                                    manikandan24
                                    from Chennai, Tamil Nadu
                                    Aug 31, 2015
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                                    Address: Chennai, Tamil Nadu

                                    Dear Sir I have entered wrong mobile number accidently. PAYTM Transaction Detail Order no: #[protected] Mon Aug 31 2015 [protected] Amount Rs 50 But actual number should be : [protected] Can you pls return the top up to the correct number[protected]
                                    Airtel customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Customer,

                                    This is with reference to your post dated 31 August 2015.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at airtel.[protected]@airtel.com


                                    Regards
                                    Sadhu Charan
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com
                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      G
                                      gouthamhere
                                      from Mumbai, Maharashtra
                                      Aug 31, 2015
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu

                                      I got a new 4g sim along with the handset i got from flipkart. I sent the msg from exisiting airtel no with the pin to 121 to swap with my existing 3g sim. My 3g sim got deactivated in mins but my 4g is not yet activated. Its been around 20 Hours. Can you please look into this. My airtel no: [protected] My alternate contact no: [protected]
                                      Aug 15, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Customer ([protected] ),

                                      This is with reference to your post dated 31st August 2015.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at airtel.[protected]@airtel.com


                                      Regards
                                      Sadhu Charan
                                      airtelpresence (airtel customer service team)
                                      bharti airtel ltd
                                      airtel.[protected]@airtel.com
                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Reply
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                                        V
                                        vbalacha
                                        from Chennai, Tamil Nadu
                                        Aug 30, 2015
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                                        Address: Chennai, Tamil Nadu

                                        I am from Kovilambakkam Chennai... requested for a new broadband connection via online early this month, I was given a call immediately & confirmed availability, mentioned that executive team will reach out to collect document/ provide connection. I have made numerous call & emails to Airtel.. nothing happened so far. It looks like they aren't interested providing their product to any new customers
                                        Airtel customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Customer,

                                        This is with reference to your post dated 30th August 2015.

                                        We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                                        Look forward to receiving the required details at airtel.[protected]@airtel.com

                                        Regards
                                        Sadhu Charan
                                        airtelpresence (airtel customer service team)
                                        bharti airtel ltd
                                        airtel.[protected]@airtel.com

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Reply
                                        Dear Customer,

                                        This is with reference to your post dated 30 August 2015.

                                        We were waiting to receive your contact details to enable us to address your concern.

                                        Since we have not heard back from you, we trust your issue has been resolved.

                                        If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                                        Regards
                                        Sadhu Charan
                                        Airtel.presence (airtel customer service team)
                                        bharti airtel ltd
                                        airtel.[protected]@airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Reply
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