Airtel Complaints & Reviews

I made a recharge of 558 on 28/08/2021 at 15.01.22. using airtel thanks app, the amount was taken but no recharge done. now when i call 400 they ask me to call 121 and 121 will ask to call 400. in this way i have contacted them almost 10 times and at last they ask me to send email to [protected]@in.airtel.com, so i have sent a mail then i have received a mail asking me to register my email id. then again i called 121 and registered but i didnt recieve conformation mail. then again i got a mail to register online so i did it. but till now i didnt recieve my recharge. My mobile number is [protected]

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O

ongolikoushik

Aug 29, 2021

Here are the other proofs also that I have paid and the transaction was successful.

Paid for recharge with airtel thanks app but recharge not done. - Comment #3885960 - Image #0

Paid for recharge with airtel thanks app but recharge not done. - Comment #3885960 - Image #1

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Address: Harranamaldiha deshopran

Website: consumer compliant.in

Harranamaldiha deshopran airtel network problem indoor outdoor Both airtel internet problem indoor outdoor Both Biswajit Rana my area 721427 [protected]

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I subscribed for an Airtel Broadband Connection(fiber) in Patna, Bihar. But the Person took installation charges from me on 26th/25th august.
When I call him all he does is give excuses and pins the issue on the technical team, saying we will get that done tomorrow.
His name is Amit kumar and his contact number is [protected].
This man, Amit kumar gave me the number of a technician saying he can't do anything anymore,...

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Hi Sir,

I moved to USA few months and requested Airtel to change my post paid mobile service to prepaid. Customer care is not at all responding and at last they said that customer need to present in person to change from post paid to prepaid. I am not using Airtel from few months and they are sending mail to pay the bill every month. Can you please help to change my post paid service to pre paid.

Thank and Regards,
Vinod

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Address: 14 alindra savli GIDC Manjusar vadodara

ESC facility has been discontinued from las 2 months. need to start that again

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Address: Maharashtra Aurangabad

Website: Mere ID ko open kiya jaaye

Mera ID band ho gaya hai usko open karo Maine kuchh nahin Kiya fir bhi Mera admin Ho Gaya

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I was already airtel dth customer for almost 8 years long. I stopped using dth connection since 6 months. 1 month back I planned to get airtel broadband connection the executive said it's free for a month (trial pack) and it would just use my dth number and I'd details. I am not happy with their service & not interested to continue. To my shock am being charged everyday as subscription charges of dth. I called dth airtel twice now they are saying we need to clear the whole outstanding to get our security deposit. With it after giving complain number twice I was never called by their so called supervisors.

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I am airtel customer for over 20 years. I have moved to USA recently but kept my two airtel mobile numbers, mostly for sentimental reasons. Since I visit India once in 2 years for few weeks, I changed my numbers to prepaid to keep them active at minimal cost. Recharging a mobile via airtel site is completely useless, 7 times already, money gets deducted and airtel site apologies for technical issue and refunds money after few days. Today already paid 3 times, money gone from credit card / bank account, not sure it will come back. Tried reaching to airtle support via 121 email and all they responds is call them, really from USA about a simple recharge failing. Not sure when Indian service providers will raise to global standards. I will surely move out during my next visit, so long to 23 years relationship with Airtel.
Regards,
Yogesh Bhardwaj
[protected]

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Hi,

My number [protected] airtel sim has became faulty and while getting replacement sim came to know that my name is incorrectly recorded as SHNU Nair R instead of Vishnu Nair R.

Iam presently in Kerala and checked from a nearby customer service centre to change the same but they are saying as the sim is of Karnataka/Bangalore circle i need to visit there in person to get it done (even if i give an authorization letter to my friend they are not accepting it).

Due to this covid situation iam not able to go to Bangalore in person to get this changed. Kindly suggest any other way in which the name in my record can be changed so that i can request for a replacement sim.

Regards,
Vishnu
Vishnu.[protected]@rediffmail.com

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I am from gwalior my sim card no [protected] is just bolocked or rejected since it is not connecting and showing any network .my current location is remote area not able to go any city
Please kindly reactivate sim card

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I cannot receive call from my dolphin mobile number to my airtel mobile number. please clarify the problem.

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I recharged with 100/- on 17 Aug 2021 . amount got deducted from my amazon pay balance but i was still not able to make any calls. i tried tried to make complaints but got no response. later i had to make another rechange which got reflected and now i am able to make calls but those 100/- of mine are wasted. i need to get a refund but am not able to get any resolution. i have tried to contact coustomer care several number of times.
I would like to get a refund for the same asap.
Amazon Pay ORDER ID - P[protected]

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It's been 1 month now, and none of the airtel staff are responding to the issue that me and husband is having. On 28th of July our both Airtel Sim have stopped receiving OTPs and text messages even though we have recharged and the validity is still there. Reached out to regional managers, customer service but no solution. They dropped a mail asking many questions and steps to follow which we already did and told them. But there was no response or solution till date. I really want to sue them in consumer court because of the trouble they are causing us during this Pandemic and being abroad.

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Sep 16, 2021

Updated by Srabani Mondal No help from them till now. How can I sue airtel and give them a notice?

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Saloni Powar

Oct 9, 2021

I am having the same issue. Got a new postpaid connection..its been more than a month. I'm in roaming. And i cannot receive or make calls. The internet goes out of service at 1:15am every day since a week. I have written Complaint e-mails . But no response. Who else can we camplain to?

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I tried to recharge my grandmother number using airtel thanks app amount of RS.100 was deducted but recharge failed. This incident took place on 25 August 2021 and the payment was made by UPI.

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Address: saraswati society, vikhorli parksite, Mumbai-400079

Respected dear sir/madam

i am samad raqib shaikh son of mohammad raqib shaikh, my father passed away 1.5 years ago his sim card lost sim no - [protected] but
his sim card is important for me, because all OTP and many works so what can i do next no idea sir please help me as soon as possible and maybe i vist on Airtal gallrey if any information gaves to me please mail me this id [protected]@outlook.com

thank you
regards samad raqib shaikh

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I have taken new sim I even called to 59059 and got activation voice note but I didn't receive any sms back I even recharged but still sim isn't working very poor and bad experience

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Airtel has reduced it's duration of bill due date by 2 days. Earlier if bill was generated on 19th of each month & payment has to be done by last day of that month & auto bill payment was executed. Now bill generated on 19th & pay by 28th of everymonth. Where as auto bill payment will be done on 30th & airtel is charging late payment charges. Airtel has not done communicated with customer on change of plan, neither allow us to pay without late payment fee or attend customer complaint raised by customer. They close your complaint ticket in after few days without resolution & also keep promoting ads like they are trying to achieve 0 complaints

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Address: Near ZP School,Nandgaon Sado (Igatpuri)

Dear Sir/Mam

I Navnath Valkande. Using your sim card of Airtel of Number +91844636**12 .I here to say about by deactivated sim card. As I am out of station due to some emergency. My sim has been deactivated. As my all the information like bank, Passport and all my accounts. I please request to activate my sim card as soon as possible

Please let me know how to reactivate my sim card

Yours Faithfully

Navnath Valkande

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As Mentioned i have done two mobile recharge of 598 on the month of august 2021 but i have not received the cashback for both kindy credit my cashback

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I am using prepaid sim, usually I used to recharge "unlimited plan" ( like Rs 399/ 56 days). Due to my low usage of calls and data I have recharged "smart recharge" ( like for calls Rs. 79 / 28 days and for data Rs.48 / 3 GB) . After few hours I am checking my balance is zero.
So, I have called customer care and enquired about it. She said you have used the data that's why money is deducted. I am explaining her that I have call and data pack then why there is deduction. Replay I have got is " first they will deduct the money from main balance for data usage after the balance become zero the data pack will be start in use."

Airtel Complaints & Reviews

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Airtel reviews & complaints page 177

Paid for recharge with airtel thanks app but recharge not done.

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Prepaid service - smart recharge is worst

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