Airtel Complaints & Reviews

I made a complaint regarding shifting of my boardband (no. [protected])
On 16/9/21 but didnot got any response regarding tht n made another complaint on 22/9/21bec my wifi internet was not working tmbut again didnt got any response for tht also n even i hv mailed the company but didnt got a response regarding tht mail also.
N when i hv talked on customer care they r just saying tht i will arrange call back for u withing 2hr or 4 hrs but even i have got no call back from airtel side.

I am using a connection [protected] however this has happened with me for the second time, first time they accepted their wrongdoing and waived that amount but this month again they have charged Rs. 2589(inclusive taxes) extra for International Calling in multiple countries and the irony is I have no one to call to Internationally and never made these calls to multiple countries. Also even if I had to call someday internationally i would rather use watsapp calling as I am not that naive to make normal calls, same thing when I told to CC executives he was so adamant that you have made the calls told him exact what I have mentioned above but not sure how he was trained to talk to customers in such a tone when I asked to connect to his supervisor his response was there is no Supervisor, Do you think your customers are illiterate to make these mistakes and just to tell Airtel here I myself have worked Vodafone for 3 years and I know these things well so why would I make such a call and to repeat myself I have no one to talk to Internationally now the due date is nearing and you are going to suspend my services but if that happened I'll make sure to PORT out as many numbers as I can out of Airtel and please don't consider this as a threat rather than frustration from a normal middle class member of the society who works day and night to feed his family not to pay you guys for the services never being used

Why should I pay for new set top box ?
I have already changed it multiple time.
These boxes are so vulnerable that every rainy season they stops working.
I am tired of this company Airtel.
Can I get all my money back ?
I don't want to continue with Airtel.
This company will sink itself one day.

Dear Sir/Madam,

Telecom operators are not allowing outgoing SMS for Mobile Number Portability on various reasons. Especially for pre-paid customers, they are all not allowing SMS ever when the prepaid balance is available, even validity of prepaid amount exists..

Operators telling that customers have to recharge their monthly pack before sending PORT.

In view of this, requesting you to give the facility to send SMS to 1900 when the validity period has not expired.

I am using Airtel Broadband for past 5 year. Last 1 year I have very slow internet connection and frequent disconnection. I have made many complaints regarding this. But the fix they provide is very temporary. I am facing the same issue again and again. Even I have asked to migrate my plan to fiber. For that request also Airtel Says that they don't have fiber connection in my area(HSR Layout Sector 2). But I see many poster regarding Airtel Fiber plan in my area. I don't know what to do.

Red light is showing up on Airtel xstream prepaid broadband connection

I have paid my e-challan amount through e-challan website, from upi and money was deducted from my account to [protected]@hdfc account, And still my challan are pending and traffic police are not allowing me to take my vechicle due to my pending fines and i have paid money but online they are not showing about it, Please refund my money, I am daily earner without my scooter i cant work, Please look into this matter as soon as possible

Hi team,

I have done Rs.129 recharge to my Airtel Mobile number [protected] on September 8th 2021. Money was deducted from bank account but recharge is not reflecting. I have been waiting but still recharge is not reflected. Kindly help with this issue on priority

Thanks

What is wrong with airtel network in kohima, Nagaland ? Company is giving good updates on this and that offers on internet and monthly talktime packs but what is the use of that when the company cant offer us a legimate calling network and internet speed ? If any Official members of the company are seeing this, please know this that the consumers(public) are ready to even pay extra money for a good calling experience and good internet speed and please know this that we are not interested in your funny Ads, or eye catching offers or which are useless if the network and internet speed is slow...The company has one job to do and that is to provide a good network for the consumers in case the company forgets what they are all about ...
Stop robbing us of our money and fix this issue !!!

I have recharge online mode to Google pay app payment deducted my account but recharge not successful showing my num. Trasection id[protected],[protected]
On 8sep.& 9 sep.pripaid num [protected] amount 79, 199.
Please refund my money.

Mobile number [protected]
recharge amount - Rs.49
date[protected]
amount debited but recharge not success.
amount not refunded.
no response from airtel
recharge done in www.airtel.in
but not displaying in transaction history

Recharge of Rs. 49 has been initiated towards your airtel mobile [protected]. Txn ID:[protected]. The payment will get posted to your airtel account within maximum 4-hours. Please keep this Txn ID for future reference. Please update your app for better experience.

-this was only received as SMS

Dear Team,

This is to inform you that my airtel no has been off automatically however sim is running recharge is also fulfil, i want to know why it was closed,

I would requesting you to kindly reopen my no on priority [protected],

if need please call on my alternate no [protected]

Thanks
Md Meraj

Last date:21/09/2021, I had mobile recharge on Airtel thanks app through union bank of india visa debit card ending with 5162 two times, first time show transaction failed then retry for second time also airtel thanks app show transaction failed. But meanwhile bank delivered sms that amount 383 is debited from saving account one by one I.e. total amount in rupees 766. Then in bank statement shows two transactions for same transaction I. D.
I sincerely request you please refund debited amount in union bank saving account immediately.

From past two months I'm receiving my broadband connection ebill with name 'Mrs Jyoti kumari' and I'm not married. I have send multiple mails with self attested ID proofs to company but didn't received any reply. Please do correct it and remove 'Mrs' from my name.

I have been using Airtel infinity 299 plan and this month the company sent me a bill with changed plan. I have not consented to change my plan from infinity299 to infinity349. Upon calling the customer care, they informed me that the company has withdrawn the 299 plan. The company is indirectly forcing and harrassing the customers to automatically switch to another plan without their consent. Why should I be forced to pay Rs 50/- extra?

Airtel dth recharge done by continuing the 279 rupees plan. Amt deducted from account but recharge failed... Dth num:[protected]

I have recharged my mobile number [protected] through net banking for Rs. 79 on 19th September 2021 and received an SMS with Transaction reference [[protected]] and airtel19/tn/prepaid txn [[protected]]of Rs. 79. Bank transaction was also completed successfully but my mobile is not recharged.Till now I got no message regarding the recharge, although the amount has been debited from my bank account.

Please see the following 4 messages received by me and Airtel's response. I am a post paid Airtel subscriber with active full block DND for more than 5 years. Kindly take action against the following SMS senders otherwise you are in violation of TRAI rules. If you continue violating TRAI rules I will be forced to approach an alternate forum to seek justice.

1. From BP-PFGAME, 18/09/21

Dear 9XXXXXXX, Guru Se Seekho Aur Behtar Khelo. Create Your Team with the help of Gurus and Win upto 10 Cr. https://m.paytm.me/gru T&C - Paytm First Games

Service Request No.[protected], dated 18/09/2021.

Current Status: I am expecting this complaint to be closed under false pretexts so that no action is taken against BP-PFGAME.
[protected][protected]

2. From: BP-HELTCK, 18/09/21

69+ Blood Tests in Rs 699 Includes - Lipid Kidney Thyroid Sugar Liver & CBC FREE Home Collection + NABL Labs Book Now http://bit.ly/33Y9xQy - HELTCK

Service Request No.[protected], dated 18/09/2021.

Current Status: I am expecting this complaint to be closed under false pretexts so that no action is taken against BP-HELTCK.
[protected][protected]

3. From: AX-CTYSPC, 17/09/21
Unlock Your Business in Chembur's most iconic Commercial Center, MULTIPOLIS
1.36 Cr*
Avail 30:70 Payment Plan
P[protected]
C:[protected]
WADHWA GROUP
Ctyspc

Service Request No.[protected], dated 17/09/2021.

Dated 20/09/2021
Hi, while investigating for the Service Request no.[protected] related to DND issue on your Airtel number, we found that the communication was sent as per preference opted by you. To change your preference, login to www.airtel.in. If you are not satisfied with the resolution, contact 198/appellate to raise an appeal.

Current Status: Not satisfied. I have not set any preferences. My full block DND is active for several years. Please take action against AX-CTYSPC. Raised Additional Complaint Number[protected]. Please take action against AX-CTYSPC.
[protected][protected]

4. From VM-SMNTNA on 15/09/21:
Sheth Montana, Mulund LBS Road
Amazing Blend of Location & Luxury
City&Hill View, Jain Temple
2/3HK [protected]@1.30Cr*
Call [protected]
Chat bit.ly/3jMlNLX
MNTANA

Service Request No.[protected], dated 16/09/2021.

Received SMS saying incomplete information but when I tried to give more information, sms said that complaint is already registered.

Dated 20/09/2021
Hi, the Service Request No.[protected] related to Service Related on your Airtel Number [protected] has been closed. If you are not satisfied with the resolution, contact 198 or Appellate to raise an appeal.

Current Status: Not satisfied. Please take action against VM-SMNTNA

I have land and there is a tower installed by airtel company but they're not paying rent to me. My land is registered on me and uncle's name but they are paying rent only to my unlce

3rd day of porting my sim into airtel but network is fluctuating and there is a latency in network at night, if I recharge my sim on time it's the responsibility of airtel to provide me best service