Airtel Complaints & Reviews

My Airtel payments bank has been compromised from a long time and I have been trying to follow up with the payments bank team over email for this. It has been more than 2 months now that they have been strolling over this and have not yet resolved this. I do not understand how this can be accepted with something related to a payment bank which should be dealt with high high attention

Date of complaint[protected]
client number -[protected]
i registered a complaint on 15 September and its haven't been resolved till now. On asking disconnection and refund of my left valid amount they keep on cancelling my call and neither they providing validity extension for these days lost. Neither they disconnecting their service and providing me refund nor they are fixing the issue .my recharged amount is going waste. Please help

The amount 4386.64 was debited from my bank account no. having Customer ID: 70353542 on date 13.08.2021 for the purpose of railway ticket booking. The mode of payment used was BHIM UPI. After automatic cancellation of ticket by IRCTC due to booking get failed a refund has been initiated by irctc.
The refund transaction details as provided by irctc are given below:
Refund transaction id - [protected]
Refund date : 13.08.2021
Refund status : refunded
Refund amount : 4295.40 rs.
Amount credited to bank with reference no. :[protected]
The refund amount is not yet credited to my bank account kindly do the needful.
Your sincerely
Name : Rajat jain

I had a few pre-sales queries and hence I called the Airtel DTH customer care. I thought when I select the option for a new connection, I will get a chance to talk to the customer care. However all they do is for new connection enter your pin code. That's it after that the call hangs up.

While this is Okay, it would have been better had there been an option to also talk to the customer care.
I request Airtel to provide that option to allow prospective customers to talk to the representative.
Thanks

I have recharged my Airtel number [protected] with 199 and did not receive it yet, the money from my account is deducted.please do my recharge

I have recharged for prepaid airtel number [protected] on 25.09.2021 for Rs.100 talktime but services are still blocked .resolve my issue.amount debited in my account.but I can't get outgoing call and sms services .

I'm complaining about no network connection in my village.in my village very tough to get network signal, we are climbing hills, trees to get network connection. Some times we are getting the signal outside of our homes that only 2g signals even that also not connecting properly, voice breaking, signal drops like this we are facing so much problem. If some one gone to hospital to neighbor city its very critical to get his status. So please its my humble request on behalf of my village members, please install the network in my village. Whatever support you required we will provide you. We want network installation.

Village name - kusbe (maharastra)
District - Sindhudurg
Taluka - kudal
Pin code - 416628

We are fed up of airtel services. It's almost one and a half year that we have not recevied paper bills. Every month we contact airtel customer care but there is no response from them. They only say that you will receive the bill shortly. Please deliver us the bills asap.
Regards

Dear sir i am 10 year reguler user but 10 year no network service provid in Airtel company in my areas . I am regular complaint in Airtel consumer care but no response pleas problem solve
My area --
VILLAGE +POST- SITALKUCHI. DISTRICT- GOOCH BEHAR
STATE-- WESTBENGAL
PIN 736158
Long. Lat no 26.182489
89.204350

I was using one mobile number from year 2010 with my one of work mate ID Because those times in Maharastra state the refused to give sim card of other state ID Proof then i requested one of my company mate and he helped to me with getting new sim card & it was BSNL number then i ported in Airtel. I am working in aboroad & i was doing recharge every month to be remain activated sim card & same number i used in my bank account, Pan card, AAdhar card.Lic Policy and many more account suddenly one day my sim card stopped working then i contacated some of my family members to check with Airtel care but did not get help from Airtel. Can i get help from you regarding problem.

My number is registered with Airtel mobile service provider. They have sent me the bill of Rs. 5582.58 for the month of August 2021. They have charged us for ISD calling services which we haven’t used for the said month. I feel that someone has hacked the sim of mobile number [protected] to make ISD calls all over the world. My father is a retire person and doesn’t even make a STD call. My father’s number is an add-on number on my family plan of Airtel. Airtel isn’t helping out to resolve this issue thus I want cybercrime department to investigate the matter as soon as possible as within two days I had got the bill of additional Rs. 2000 and more for not making any ISD calls. Thus, I have disconnected the services on my father’s number. And Airtel has barred our outgoing services stating non-payment of the bill.

I get multiple calls a day for bank and car loans, I have made all attempts to ask these people to stop calling, but to no avail. Finally I registered a complaint with Airtel, but no matter what I do - I get a message from them that they can not find the call to my number and close the complaint. Here is the message I get from Airtel -

Hi, while investigating for the Service Request No.[protected] related to DND issue on your Airtel number, we couldn't find the call/SMS records for reported content for shared date. Hence, no action has been taken against the sender. If you are not satisfied with the resolution, contact 198/appellate to raise an appeal.

Looks like airtel is in Hand and Glove with some of these operators.

I haven't got any message of the ebill password and also when I'm messaging 121 with EBILL PASSWORD it is replying with wrong entry. Please bro with the same.
My email id is [protected]@gmail.com.

I am unable to recieve sms from airtel even after recharge.

Hello consumer support,

I had recharged my Airtel number +91 [protected] via net banking through the Airtel Thanks App (Order Id:[protected]. I had used my ICICI BANK NRI account to make the said payment of Rs.558/-. The transaction had been successfully processed from the bank on the 1st Sept 2021, and the amount has been debited. We had raised a query regarding the same to the customer care executive on the above mentioned transaction not been successful.

As a normal procedure we did give it a lead time to wait for 7 working days hoping the amount would reflect back to the account. But unfortunately it's been around 20 days and we had not received any positive response from the either side.

The bank has mentioned the confirmation mail from airtel that amount not received.

I emailed Airtel on 21st sep 2021 [protected]@in.airtel.com.
No reply from airtel.

Also enclosing for your reference, the transaction confirmation message and bank statement.

Hoping for a positive and a quick revert.

Hello consumer support,

I had recharged my Airtel number +91 [protected] via net banking through the Airtel Thanks App (Order Id:[protected]. I had used my ICICI BANK NRI account to make the said payment of Rs.588/-. The transaction had been successfully processed from the bank on the 1st Sept 2021, and the amount has been debited. We had raised a query regarding the same to the customer care executive on the above mentioned transaction not been successful.

As a normal procedure we did give it a lead time to wait for 7 working days hoping the amount would reflect back to the account. But unfortunately it's been around 20 days and we had not received any positive response from the either side.

The bank has mentioned the confirmation mail from airtel that amount not received.

I emailed Airtel on 21st sep 2021 [protected]@in.airtel.com.
No reply from airtel.

Also enclosing for your reference, the transaction confirmation message and bank statement.

Hoping for a positive and a quick revert.

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance. When I take port code

My sim is not activated after ported signal is there but no call msgs nothing and sim is not working my mobile no [protected]
Please kindly active my alla services

I have recently ported my Airtel Mobile number To Jio number and paid all dues to airtel already however airtel is not confirming due clearance to jio, jio is asking me proof of payment else warning to bar services. Upon reaching airtel service center they have confirmed that payment is received but when asked for payment details they deny to share. This is utter professionalism and customer is getting tossed between two service providers. I need all payment confirmations in the form of bill for last 5 transactions.