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Airtel Complaints & Reviews

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Updated: May 20, 2026
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S
sakthi vel sm
from Delhi, Delhi
Jan 9, 2015
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Barring my out going calls

Address: Virudhunagar, Tamil Nadu

Dear sir, i have purchase a airtel sim card number [protected] (5month) before but my mobile is missing i am get in to micro sim from srivilliputtur ajmal agency. next 1month used this sim card next some days barred my number i call customer care her said sumbitted my prove i sumbitted my proof to srivilliputtur ajmal agency but they does not release my number, i am again and again calling customer care and go seeing show room no any response...
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W
Wacker
Jan 9, 2015
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Address: Mumbai City, Maharashtra

Despite requesting for service in English, I keep getting connected to reps who only speak English. If you do not have English speaking, do not offer the service. Airtel offers the option of getting service reps in English and then give you a Hindi or Marathi speaking representative. When you ask for this from the reps, you have to wait for 10 minutes on hold until some responds. The Airtel service is really not up to mark
Aug 14, 2020
Complaint marked as Resolved 
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    M
    ManishPandey80
    from Delhi, Delhi
    Jan 9, 2015
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    Address: New Delhi, Delhi

    I have my airtel post paid no [protected] and at month nov-2014 I was used service roaming 75/m I paid it in my dec bill I got that it is continuously added in Jan-2015 and when I asked to stop then Care replied me to that will also added in your next bill feb-2015 when I told to care to revert my charges except nov-2014 they told me not possible but they never informed me for the plan will continuously added to bill I think that roaming plan is only for month plan so that they never informed me and when I going to stop I there are three month of roaming charges added to my account.
    What is this company never given me information for such continuous plan and from the care such a bad peoples sit there taking badly only replying no not possible but airtel need to inform me the plan and continuation time need to confirm
    Airtel customer support has been notified about the posted complaint.
    Dear Mr. Pandey,

    This is with reference to your post dated 09 Jan. 2015. We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

    Regards,
    Saurav Ahlawat
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.[protected]@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      N
      nitineha
      from Gurgaon, Haryana
      Jan 8, 2015
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      Address: Gurgaon, Haryana

      I hold airtel no. # [protected] and [protected] since 2010 under advance rental plan of 700/= for 2 years and now suddenly i get a bill in which airtel charges monthly rental plan 298/= + tax instead of advance rental. I have not received any information from airtel regarding the disclosure of such advance rental plan. Now yesterday i visit airtel express store and they are not ready to hear my problem, as they just said that we can't do anything.. sorry. I request to you pls. look in to this matter and waive of my monthly rent and convert it in to advance rental plan.
      Aug 14, 2020
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
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        M
        M.N. Singh
        from Bengaluru, Karnataka
        Jan 8, 2015
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        Address: Jalgaon, Maharashtra

        Respected Sir, This is to bring you kind notice i have taken Port to Airtel from IDEA Network, The Detail are below: Name : Manoj Nandkishor Singh Mobile No :[protected] Ported : Idea to Airtel Alternate Mobile No : [protected], [protected] This is to bring you kind notice I have been taken PORT to Airtel recently, but the Service of the Airtel CUSTOMER CARE is Not been GOOD or able to resolve my TECHNICAL PROBLEM, Since last 24 hours i have been continue tried to get my MOBILE ACTIVATE BLACKBERRY SERVICE on [protected], but No one can able to put thing in Right Direction & nor even ready to registered my complain when requested to forward my issue. I have even tried to get connected on 7070 since Blackberry Customer care also could not resolve my Problem to activate my BBM Services, though I have released my PIN from IDEA also. When tried to Speak from my Airtel alternative MOBILE NO [protected] the customer care have talk arrogantly & MY CALL IS BLOCK to TALK NOW CUSTOMER CARE for Further more call cannot be done to register my COMPLAIN for the Matter of Service related to PORTED NO [protected] /, This is what I felt very sad & felt I have made Blunder mistake to have port to AIREL. I am just writing this mail to bring your kind notice how is the SERVICE is been given my your CUSTOMER CARE EX that even I CANT SPEAK or Make Register my further complain to 121 or 198 from my MOBILE NO [protected]. For your ref You can very verify & confirm the How many time I have call & why the MY CALL IS BLOCK to CUSTOMER CARE from [protected] . Since my all connectivity of MAIL & MESSENGER is not activate on [protected] I am losing my value service which have tunised my image in business for delay in response to all quarry from my customer. Kindly confirm if matter cannot be resolve I have to forced to stopped all SERVICE of AIRTEL what I am using in my end. Awaiting for your early reply. Regards, Manoj Singh [protected] [protected] Note : I have tried to speak [protected] from my, it say it invalid Call.
        Aug 14, 2020
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
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          A
          ajay2015
          Jan 8, 2015
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          Address: Gurgaon, Haryana

          Hi All, Airtel is harassing me and not resolving the Network issue. My Airtel Telephone[protected] and Broadband Network is totally down today and it was not working properly since so many months. Despite so many complaints to Airtel Customer Care no resolution till date. Today Airtel Customer Care was threatening me, highly unprofessional behavior and still not resolving Network problem at Airtel end. My work is suffering badly due to the Airtel Network issues and Server problem. Airtel is just interested in harassing and looting its Customers and is least interested in addressing their genuine concerns. Airtel does not believe in following the regulations. I will be forced to file a legal case against Bharti Airtel for all these malpractices and mental harassment and would demand suitable financial compensation. Please help Regards, Ajay Kumar
          Aug 14, 2020
          Complaint marked as Resolved 
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            A
            anjal m. shah
            from Mumbai, Maharashtra
            Jan 8, 2015
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            Address: Mumbai City, Maharashtra

            Dear Sir/Madam, My humble request. I am fed up with airtel services. Last Saturday In borivali west gallery I will submitted my documents in the name of Madhusudhan S. Shah. For number [protected]. Still this number not started. What can I do? My contact number is [protected]. Please solve my problem.
            Airtel customer support has been notified about the posted complaint.
            Dear sir/mam,
            I want to convert my airtel postpiad to prepaid but i m in USA. Tell me the exact process(imp : airtel card is with me)...reply on my mail id [protected]@gmail.com reply urgent...
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              R
              rajkumar.accounts
              from Delhi, Delhi
              Jan 8, 2015
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              Address: New Delhi, Delhi

              Ihave been charged Rs. 1/- daily from 01 january 2015. I have requested vide ref. Ref11234583, Ref11285486, . for deactivation of the service for which my preepaid mobile is being charged rs. 1/- per day. instead of deactivating the this service for which i was charged as above i have been informed that this is being chaged for MNP Plan. on 05.01.2015. i have again submitted web request ref no. Ref no. PR[protected] now there is no response from airtel. I have clearly requested for deactivation of service for which i am being charged rs. 1/- per day. why airtel is now elaborating me the features of this service instead of stoping the service. Airtel customer care is suggesting that MNP PLAN cannot be deactivated. for avoiding daily debits i have to recharge with any reduce call rate offers and avoid the daily rental towards MNP plan. i have allready purchased reduced call rate pack on 04.01.2015 then why airtel is charging for MNP daily rental. it seems either Airtel People are not reading the customer request carefully or i am so poor that i have chosen the airtel services. KINDLY STOP THE MNP PLAN IMMEDIATELY AND REVERSE BACK ALL CHARGES DEBITED TO MY MOBILE AS I HAVE NOT REQUESTED THE PLAN. REGARDS RAJ KUMAR PANDEY rajkumar.[protected]@gmail.com
              Aug 14, 2020
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
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                V
                vasee40606
                from Pune, Maharashtra
                Jan 8, 2015
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                Address: Pune, Maharashtra

                Hi Airtel Manager, This is to notify you that one of our employee has extracted my Phone records on no-basis and have shared with unknown people. I want to know what privacy is maintained with Airtel for my phone records and messages details, unless you receive a FIR against my number, and in that case I should be getting a call first and then confirmed and then my records should be shared. I want a strict action against this or else I will have to register a FIR against AIRTEL. I am using Airtel service since 6-7 years and this is what I get service from AIRTEL against my privacy.
                Aug 14, 2020
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
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                  A
                  ajinkya66
                  Jan 8, 2015
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                  Address: Jaipur, Rajasthan

                  Iam feeling cheated by the company which has got big name . i had taken new connection post paid, all verifcation was done and i was conveyed that the number will be activated in 2 hours . all of a sudden a call is received by me where in the person customer care said that we are sorry that this number has been given to some one else . i had asked to refund my money but still company is not refunding . its a purely cheating with me and hope all the senior officers of this company are sleeping being a customer i will never recommand any one for airtel .and iam going to approach consumer forum . rgds AJINKYA RANADE [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    P
                    priyanka.bakshi
                    from Delhi, Delhi
                    Jan 8, 2015
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                    Address: Ghaziabad, Uttar Pradesh

                    I had made conference calls with two participant's. I have been told by airtel customer care that on making conference calls amount would be deducted for one call upto 5 total participants. But when I saw the bill, amount was deducted twice. Please clarify.
                    Airtel customer support has been notified about the posted complaint.
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                      T
                      Touch Stone
                      from Mumbai, Maharashtra
                      Jan 8, 2015
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                      Address: Surat, Gujarat

                      Hello Sir, My Account No. [protected] My Landline No.[protected] My Plan Detail:-- Monthly Charges - 1549 Speed - 2 Mbps Limit 45 GB I Have a New Plan...& Its Plan Detail is Below Monthly Charges 1299 Speed 4 Mbps Limit 30 GB
                      Airtel customer support has been notified about the posted complaint.
                      Hello Sir, My Account No. [protected] My Landline No.[protected] My Plan Detail:-- Monthly Charges - 1549 Speed - 2 Mbps Limit 45 GB I Have a New Plan..
                      .& Its Plan Detail is Below Monthly Charges 1099 Speed 4 Mbps Limit 15 GB
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                        S
                        SOMRAJMEET123
                        from Noida, Uttar Pradesh
                        Jan 7, 2015
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                        Address: Faridabad, Haryana

                        Sir, Sir, I got shocked by getting SMS as under "mobile inter net usage on your airtel mobile [protected] till 12/11/2014:Rs.2233. Charges are Rs.10.24/MB". as I have never applied for internet connection on this number how can u start to inter net services accordingly I talk to call center he does not listen the complaint on the matter.Then I have mailed to Nodal Officer of Company Shubham Sharma, Nodal Officer replied me kindly write us back with the post bill generation so that we can validate our records and provide you the appropriate resolution and on generation of my bill for the period 05.12.2014 to 04.01.2015 in which company charge Rs.2268.30/- plus taxes for the services which I have never applied and used knowingly/intentionally. Again I have mailed to company but he regret the request with remark unable to reverse the charges as the charges are valid. How it can be valid even though it for the service which has never applied for activate and he told that when you shift your SIM card to any smart phone service will automatically activated and charge will be 10paisa per kb which is very very higher side than any plan of the company or any other service provider. Now, Therefore, I am making request to wave off the above bill of inter net usage charge with tax as I feel cheated by Bharti Airtel by charging at such higher rate for the service which I have neither applied nor I have used it knowingly/intentionally. Thanking You Regards Rajesh Kumar Agarwal M-[protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
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                          Aarzoo91
                          from Mohali, Punjab
                          Jan 7, 2015
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                          Address: Chandigarh, Punjab

                          I recharged my mobile number [protected] online on airtel website. The transaction id is 065641 and the amount is Rs.350. This amount was deducted from my account but the recharge failed. Airtel claimed to return the money within 14 days and today its more than 40 days and still no refund.
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            shaandev
                            from Muzaffarpur, Bihar
                            Jan 7, 2015
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                            Resolved

                            मेरे AIRTEL PREPAID का कॉल रेट 20पैसे प्रति मिनट लोकल AIRTEL 2 AIRTEL है | मैंने 8 मिनट 56 सेकेंड लोकल AIRTEL मोबाइल पर बात की | और मेरा बैलेंस 2 रुपया कटा | कस्टमर केयर से बात करने पर बता रहे हैं की मने 0 लगाकर बात की पर मेरे नम्बर में 0 लगा नही है |
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              S
                              Shalombright
                              from Salem, Tamil Nadu
                              Jan 7, 2015
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                              Address: Coimbatore, Tamil Nadu

                              We have shifted the house before three months. I was not in hometown, and in my family they dont know what to do. Today i recieved a call from airtel. Sir is my fault too, but pls i need a consession on this. I cant able to pay the whole amount i can pay some penality for that 50% Of that amount but not the whole amount sir. We also using airtel landline, broadband and posaid connections from airtel. Pls help us in this.
                              Airtel customer support has been notified about the posted complaint.
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                                C
                                Chhaya Chouhan
                                from Raipur, Chhattisgarh
                                Jan 7, 2015
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                                Address: Raipur, Chhattisgarh

                                A/c Name - Laxmi Sales we have three numbers[protected]/22/23 A/c no.[protected] Receipt no.- [protected] Payment Amount- Rs.2790 Payment address- Kutchery Chowk, Krishna complex, Sarthak enterprises, Raipur(C.G.) Incoming is available on phone but outgoing isn't..kindly look into the matter asap..
                                Airtel customer support has been notified about the posted complaint.
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                                  K
                                  krishnendu.halder
                                  from Agartala, Tripura
                                  Jan 7, 2015
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                                  Resolved

                                  Address: Kolkata, West Bengal

                                  Myself Krishnendu Halder having mts no [protected] have applied for mnp to airtel on 31st dec 2014, now my number is catching airtel network but its not getting activated.I have tried to call 59059 but the call is getting disconnected without reaching the cust care executive.My alt no is [protected], do call me this number for verification and activate my number [protected] asap. Thanks. Hoping for prompt action. Krishnendu Halder [protected] [protected] [protected]@gmail.com
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
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                                    choto bhai
                                    from Kolkata, West Bengal
                                    Jan 7, 2015
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                                    Address: Kolkata, West Bengal

                                    I am porting my mobile no. [protected] from Vodafone to Airtel on 26.12.2014. As per norms i received the new Airtel sim on given of Rs. 300/- and necessary documents to customer. Though the outgoing call facility was activated on 29.12.2014, incoming call facility and SMS service was not activated till date. When i contact to Airtel Customer Care they are advised me to take a duplicate sim from Airtel Store by producing my documents and Rs. 25 again. My other mobile no. is [protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
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                                      தேவ ராஜ்யம்
                                      Jan 7, 2015
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                                      Address: Chennai, Tamil Nadu

                                      MOST URGENT. My fon no. [protected] & [protected]. You simply DRAIN (LOOT)everyday in the name of some Nonsense ASTROLOGY. Stop your loot and REFUND amount DRAINED sofar. Please dont take any excuse in the name of marketing tricks to cheat innocent mass. This is MOST IMPORTANT & URGENT. With regards, Raajanna. Mail: [protected]@gmail.com
                                      Airtel customer support has been notified about the posted complaint.
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