Airtel Complaints & Reviews

As they say you are the best network in signal compatibility due to that and your brand name the network is demanding so much high prices which people are forced to go due to the requirement. due to this they are losing their customer base and its fame. your service good but the cost paid by us is too heavy. and they are saying that we want to recharge data pack separate and want to recharge for wats app this is unbearble by the customers to afford and the validity is only 28 days less mb has been given.please make the customer satisfied and affordable then try to get money this is filed on behalf of all airtel customers. thank you

DEAR SIR /MAM I AM RAJ KUMAR AND MY MOB NO IS [protected], I AM UNABLE TO USE 3 G DATA, WHEN I SELECT 3G DATA SO NETWORD AUTOMACTILY OUT FROM MY MOBILE POP UP IS EMERGENCY CALL ONLY, I AM MAKING A CALL LAST 2 MONTH BUT THERE IS NO RESULATION . I WAS VERY HAPPY IN VODAFONE, BUT I AM VERY DISATISFIED IN AIRTEL ( I HAVE ISSUE IN NETWORK I HAVE ISSUE IN WHEN I SELECT 3 G DATA SO MY MOBILE NETWORD IS GOING TO OUT. PLZ DO ME I FAVER PLZ PLZ RESOLVE MY COMPLANT. I AM THANKING FOR IT. THANKS & REGARDS RAJKUMAR [protected]

I filled a service request to Airtel DTH to look after my DTH and resolve the issue. @6PM They filed a complaint immediately and said it would cost RS.150 for a visit .Even if it is two minutes work on DTH. I said ok & gave a timing before 10AM on any day! The next day morning [ 7 Calls ] 10:15AM a guy called and asked Shall i come now ? I said i started to office. 10:25AM Airtel customer care call 10:45 AM Service Engineer called. Same story 11:02 AM Another service engineer ( I was about to enter into a meeting ) 11:20 AM Another Service Engineer ( I Got angry ) 11:50 AM Again a service engineer. ( I said i don't want any service ) 12:02 PM Airtel customer care and Service Engineer on a Conference Call ( The Call center girl ( Doesn't Know Tamil ) asked me What is the issue and the service engineer started shouting, We will call 1000 times until we finish our work and you have to answer ! By the time call center girl is laughing. # A kind advice to Airtel, When you outsource your work validate the background of Service Engineering Agency. # A Quick up time and compelling the customer is not a good CUSTOMER SERVICE. GUYS THINK TWICE BEFORE YOU CHOOSE AIRTEL DTH.

On my mobile #[protected], I had asked for PORT on 12/23/2014 and they called me saying to offer 25 paise per minute Local and National all over India calls and 100 SMS free with 3 SMS rental at 50 paise, and he asked me to recharge for Rs 19 to avail this offer. After recharging the same, I didnt get any offer. When I called the call center back, they said we didnt give any such offer to this number. I would request Airtel to not cheat customers by employing fraud executives and offering cheating information. It is our hard-earned money and didnt beg them any offer. I would request to take action on that executive on 12/23/2014 who spoke and cheated me and refund Rs 19. Thanks

I am Jitendra jain using post paid CUG Airtel number. My number is [protected] and alternet number is [protected]. The problem is I am not receiving my paper bill at right timetime. Every month I call customer care for this issue and they reply that we have sent your bill at your adress then i asked for duplicate bill copy, i will receive duplicate bill after 3, 4 days than i also receive original bill. Than how they said we have sent original bill at your adress. I am in goverment job so i have to submit hard copy of bill at office so i neet it. And 2nd problem is i am facing network problem on my both number from last 3, 4 days. Not able to make or receive any call customer care advisor says that here is no network problem and it will solve after 4 hrs. Plz sir do the needfull for solving my both problems.thank you.

My name is Mukesh kumar. My Airtel mobile no is [protected]. I am tremendous worried and disgusted on airtel. Suddenly I have been notified via sms on 25 Dec, 2014 at 09.57pm that “LAILA has been activated” on my mobile and 30/- rupees has been deducted for 6 days. I never want it. I stopped the service immediately. My question is why Airtel is doing this kind of cheating. I am completely disgusted on Airtel. Please refund the deducted amount as soon as possible.

Dear All Two days back I have done recharge for my friend's mobile No. [protected] amounting to Rs. 102/- (Internet Pack) and Rs. 200/- (Normal Talk time.) But the same had not been done. I have made the payment by using my credit card for Rs. 102 and Rs. 200. I had a telecon with your representative on 24.12.2014, but i was confirmed that my money will be credited within 7 working days. Please confirm.

Earlier I was with Vodafone really had a good experience on 3G connectivity also when I was in Roaming but because of a Stupid sales person from Airtel sales I switched my network to Airtel, that was my last day I lost my 3G network on the very second day itself started to face issue on network whenever I connect my Laptop using my mobile for downloading 5mb file also I have to wait for 20minutes not even able to use Whatsapp, and other Apps on my mobile even my voice calls also really poor even though I do have 2GB data each and every month but no use on that whenever I call customer care they use to change Sim or give some settings which no use on the second itself they said to change the new sim card cause its a simcard issue that's why network coverage is not good but I have used a Vodafone sim card on the same mobile for maximum of 6years... my kind request pls do not take Airtel if you're already on that network pls switch to some other

DEAR SIR I AM VISHAL GANDHI MOB NO. [protected], i got surprise to see rupees cut from my mobile balance with some service called laila renewal without confirmation. Please request you to look into matter nd refund my all deduction til date.

I did recharged on 16th of December 2014 for Rs 252/- and activated my 1GB 3G data now your customer support says no pack has been activated. Below is the e-receipt I received on my email: Online recharge transaction has been processed successfully for your airtel prepaid mobile [protected]. Transaction ID - [protected] Amount (Rs.) - 252.0 Sent an email to Customer Support and Nodal officer Mumbai but they never replied.

Call reference number :[protected] On 24th December 2014 I had a main account balance of RS 150 and a 3G balance of more than 100MB . During the internet session I did not recieve a notification indicating 100% data usage completion but post the internet session I was left with RS .03 on my main account and 35MB of data was still left on my 3G account. The airtel customer representative explained that post 90% consumption airtel checks wether multiple applications are using the internet data beyond the data balance and deducts from main balance without notification . How is it fair that I am charged from my main balance when I still have data balance left on my account? The senior airtel representative was very rude while explaining the same as if I was availing some free service from the reputed carrier.

many time i regarding this copplaint on 121 phone no i got dublicate sim and all neseccery douments deposit to local airtel show room . but coplaint is not solve and problem is same pl. take on actrion immediately. i[censored]r have no action then i put to this case in cosumer court. i am very upset. my bussiness is very loss PARVEEN KUMAR PH. NO [protected]

Hi, Phone Number : [protected] Name : Rekha Singh Alternate Number : [protected] Reference Name : Sunil Kumar I have postpaid number "[protected]" (Telangana). Booster of Rs3555/- has been activated without my notice. I called Airtel customer care on 7th Nov 2014. Airtel agreed and said that they will weaver the whole amount in the next month. I have paid the bill which I used for the month of Nov i.e Rs403/- on 15th Nov 2014, but still they have added late fee charges Rs100/- & added Rs355/- booster for 3 days i.e from 5th Nov 2014 to 7th Nov 2014. I have already paid this month (5th Nov 2014 to 4th Dec 2014) bill of Rs224/- (as per Sunil Kumar) on time. I have been calling Airtel since 8th Nov 2014 daily till date, but no action has has been taken till now. I have given many complaints & I have been calling customer service since 8th Nov 2014 till date. After being tortured like this, still this issue is not resolved. I have mail proofs & voice call proofs in my mobile. These people have tested my patience since 45 days. No more calls from now onwards, I request you to take disciplinary action against AIRTEL. I'm frustrated with this AIRTEL connection. I want to cancel this connection, if this issue is not resolved. Total amount of Rs1510 has to be given as a waiver but still I can see Rs450 in my account. Thanks and Regards, Rekha Singh [protected]

Dear Sir, My name is Ponraj. I am one of airtel Customer . My Number is [protected]. I am using this number last 4.5 Years. Recently, I was transferred to pune. Currently my Sim Was corrupted. i want new sim. I was contact with pune Show Room. But they are not given the proper response. Kindly give the solution for my sim. With Regards, E.PONRAJ

FOR MY MOBILE NUMBER i.e [protected] THE FOLLOWING TEXT WHICH ARE IN " " (INVERTED COMMAS) IS APPEARING FOR EVERY 1 MINUTE ON MY SCREEN, SO I PLEASED TO DEACTIVATE THIS NOTIFICATION, "WELCOME TO MCHECK ON AIRTEL, GET SPL OFFERS, PAYBILLS, RECHARGE AND TRANSFER MONEY FROM UR MOBILE.CLICK OK TO REGISTER (FREE)"

Hi, My brother has Airtel pre-paid, he is getting many un-wanted calls. So need December month call history(all incoming and outgoing) for +91 [protected] to complaint and send details to my email raji.[protected]@gmail.com. -Thanks, Rajesh M

This is the first time that I writing to you as I am reallyfrustrated the kind of response I have received from you. I have recharged mymobile with 86 Rupees on 19th Dec 2014 with transaction ID[protected] at 3:23PM. On 21st Dec 2014, I realized that the amount was not credited to my accountwhile I tried making an Outgoing call. Instantly I took your loan service forRs. 10 and called on your 121 service. I updated your CSR about this and hetold me that the Amount was used towards 40 paisa per minute call. I wassurprised and asked him that I didn't ask for this service and ask him to makethe changes as I am good with my previous services. He told me to go to thevendor for this and use slang tone saying "KYA APNE MUJH SE POOCH KARRECHARGE KARYA THA". There was too much noise from the background and Iwas not able to hear him properly. I said him if he can speak loun but he said"AGAR AAPKO AWAZ NAHIN A RAHI HAI TO MAIN PHONE KAAT DETA HOON. And hedisconnected the call. There after I tried 3 to 4 times to connect with yourcustomer care but couldn't make it. I have spent around Rs. 2.5 to Rs 3.00 forusing your service resulting no solution. It is really frustrating to get such irresponsibleanswer from a representative who is sitting out there and answering on behalfor Airtel. I would request you 1. To restoremy previous services which was per second call rate 2. Credit 86 Rs. to my account so that I can useyour services 3. To have better representative who impairs yourimage Hope you will look into this matter and help me. Thanks, Yajuvendra Singh Bisht [protected] [protected]@rediffmail.com

I opted to port my vodafone no.[protected] with airtel. All documents submitted, verification done and sim was delivered to me. I inserted the sim in my phone as guided by the caller (I do not know from where). My existing no. (vodaphone) went dead and new sim did not activate. On follow up with the caller, I was informed that the new sim delivered to me was wrongly supplied and the correct sim will be dellivered to me soon. This has not been done and my phone is lying dead, which is my business no. because of which I am suffering financial loss also. I do not ;know what to do and whom to contact.

Online recharge transaction has been processed successfully for your airtel prepaid mobile [protected]. Transaction ID - 245538 Amount (Rs.) - 200.0 The Amount was debited from account . but the recharged amount was not credited to the above Mobile number. so reverse the same amount, or recharge the same amount once again.

this is my relience gsm number [protected]. and i want to port this number in airtel so i have summited my relience porting number and valid documents before 8 days. but my number is not activate in airtel. so i request u to plz look this matter as soon as possible.