Airtel Complaints & Reviews

dear sir; i have requested my prepaid number convert to post paid no [protected] dated 02.12.2014 but till date my mobile no not convert to post paid. i have given all required document and also verified by your team. i have already given your fee. But your person not full fill my requirement.i am currently indore M.P. My name is manish kumar pathak.your sales officer name is Mr Ashish Sharma mob no is [protected].

I booked airtel digital TV through onlne and the same was installed by airtel on 15th November, 2014. Airtel assured me to provide free one month subscription from the date of activation. The activation for the services happened on 15th December, 2015 after i made a call to the service center. The assured free one month services were not provided by airtel and the signals stopped working after the activation. It worked for few hours on 15 th December, 2014. When i tried to contact the call center executives, they keep on making me wait for more than 4-5 hours by putting my call on hold and searching for the data with no concrete answer anytime. I talked to Vishal -Operations Manager, Ajay - Senior Executive, Astha, Ravi, and few more. I have not yet received the activation SMS. I can provide all the interaction ids if required. I would like to seek a resolution that when they have assured me one month free subscription from the date of activation why is airtel executive not providing what they have promised. Could you please help me provide my free subscription and a speedy resolution as airtel is not responding to my queries.

Sir, I had buyed a mobile Motorola XT1068 (2nd gen) in that there is a offer 1GB 3G data per month for 2 month i had been activated it on 14/11/2014 on Mob no.[protected] & IMEI no. [protected] i got 1st 1GB data for 1 month and next 1 month they said i got in 48hrs when i called in airtel custmer care. But 3 days ago, now they are saying that my offer is rejected and reson i have not got till. Sir Its My Humble Request to you that please update my 1GB data on my phone on Mob no.[protected]

My net connection no [protected] in the name of Rampada Ghosh. I have sent a mail on 04.10.2014 as follows: ""why "Check 4G Usage" could not be checked at any time?? Why this is not working?? Rectify it immediately."" But till date neither it has been rectified nor replied. Again request you to rectify the same so that I can check 4G Usages at any time. Please also change my 4G plan to 3GB unlimited with monthly rent of Rs.650/- immediately Otherwise I shall not make payments from next month.

Dear Sir, I did a recharge of 102 Rs of 300 MB 3G data having 30 days of validity (As mentioned in the recharge description in Airtel''s website and in the message i received after the recharge). But when i cross verified the validity credited to my AC, i found it to be only 28 days. I registered a complaint to Airtel customer care but dint get any resolution. I also registered the complaint with Nodal officer and appellate authority also. But instead of resolving the problem and correcting the information on their website they are offering me some free recharge options. Please help me regarding this issue as Airtel is clearly misleading the consumers providing incorrect information about the recharge options Available. Details: Mobile No: [protected] Reference Complaint No.'s : CBCON[protected] and CONRC[protected] DATE OF COMPLAINT: 10th of December 2014

I recently ported from Vodafone to Airtel, In the airtel shop i was told that the Call rates would be 30ps for all customers for 3 months. After porting the customer service people are telling its 48ps not 30ps .And from Yesterday 16th Dec 2014 airtel have changed the call rates again, now it is 1 rs per cal .

Hi Sir/Madam, My number is [protected], i am using this number since 2008. I have 3G net balance of 100 MB in my account, sir today(17.12.2014 @9am) i connected my mobile to laptop to surf net at that time i didn't get any message regarding low of net balance in my account and without sending any message to me they deducted amount of rs. 65 from my main account. Later at 10 pm they sent a message like your account is low.

I received Airtel 3g offer 1gb per month for 2months.I received 1gb for month.its validity is over yesterday.I didnt receive another 1gb for this month.I contacted the customer care regarding this.they asked me to send screenshot of offer which received through SMS.since I deleted SMS tell me how to retrieve the offer.

Dear sir, i am here with bringing you notice that i have ported from VODAFONE post paid to AIRTEL post paid coneection through ascon sales & service indiranagar where i have already ported from vodafone on 10/12/2014 my no is deactivatedfrom vodafone on 14/12/2014 my mobile no is [protected] 7 iam using this no from past 7 years, now it is coming out of service after that i have contacted voda service centre they said it has been port to airtel network but if i ask airtel service centre the have inform me that it was activated another sim you please contact ascon sales and service in indiranagar office i have visited to this office on 15/12/2014 but this people is told me we will activate by16/12/2014 aftrnoon but till now 10-30 am 17/12/2014 they have not taken any action i have got a very bad experience through this people by selecting airtel network through this people irresponsibility and negligency Thanking you sir Regards Kempashanaiah T.S LAGGERE BANGALORE.

My Datacard #[protected] is not working for more than 3 months. Raised complaints so many time.When I say I am going to cancel data card they will request me to not to cancel and data card will work only for 1 or 2 days after that datacard wont work. But I am getting bill for every month. Please raise this as complaint for data card [protected] Thanks Ramesh

Dear Sir/Madam, Previous Complaint Ref No: CSEWK[protected]. Complaint on Ph: [protected]. Anand M, 5th Street, Defence Colony, Guduvancherry. Alternative Contact No: [protected]. My Duplicate SIM Collected nearly 10 days back is not working. Incoming Calls not active to receive calls. I am keep on Complaining to Customer Service, but there is proper response from them. I am not finding other option to resolve the problem. Hence finally i may need to throw the SIM if it is not active within 2 days. Thanking You, Regards, Anand M Ph: [protected].

customer id: [protected] i purchased airtel dth connection online today after confirming with airtel sales dept. that my area is serviceable. However after few hours of purchase i got a call that my dth can not be installed at my location. Whereas there is already a airtel dth connection at my home on my landlords name. when i called up customer care they just hung up the phone. Why are you misleading people...if you can not provide service...

महोदय, में सतीश यादव मोबाइल नंबर [protected] जिसे एम पी नगर स्थित आपके फ्रेंचाइजी सौरभ त्रिपाठी जी द्वारा पोस्टपेड से प्रीपैड किया गया था पर उनके रिचार्ज कहे जाने पर वो सारे रिचार्ज किये जो उनके द्वारा कहे गए पर 2.5 महीने होने के बाबजूद भी मेरे मोबाइल नंबर के आउटगोइंग शुरू नही की गई. कृपया आपसे निवेदन है के इस नंबर के आउट गोइंग शुरू करबाई जाबे और इसका रिप्लाय मुझे जल्द से जल्द देवें इस केस को शुरुवाती इस्तर पर ध्यान देवें कोई रिप्लाय ना आने पर मेरे द्वारा कंपनी के खिलाफ कानूनी कार्य वाही की जा सकती है धन्यवाद . प्रार्थी सतीश यादव mere dwara kiya gaya recharge ke details Recharge successful for Rs 42.00 .Talktime Credited: Rs 0.00, Processing Fee: Rs 37.38, Service Tax: Rs 4.62. Current Balance: Rs 41.50. Validity :06-Nov-24 Company are replay me Dear Customer, Greetings from Airtel! This is in reference to your email concern regarding unable to make outgoing call due to delay in activation of SIM services for your airtel mobile number [protected]. We realize that this situation must have inconvenienced you. We would like to inform you that, currently the above mentioned number is under activation status in prepaid connection as per our records. To get signal on your SIM Card, please follow the below mentioned steps : Switch off your mobile. Remove the SIM card from your mobile. Reinsert the SIM card in your mobile. Switch on your mobile. In network selection choose the manual network and latch on to our airtel network. Also, we suggest you to check the same SIM in different Handset. After getting signal, we request you to do tele verification while in Home Circle. We wish to inform you that, tele verification has not been done for your number as per our records. Hence, we request you to dial 59059 to activate your account. Effective 9-Nov-12, there has been a change in the activation procedure. As per TRAI directives, services for all new connections can be started only post positive tele verification. You will start getting signals within (as per location Metro -12 Hrs, Urban - 24 Hrs, Rural - 48 Hrs, Deep Rural - 72 Hr).Post getting signals, please call 59059 (toll free) to complete verification of your details. Please note, verification is required to be done within 30 days of receiving signals. Also, we would like to inform you that, you can call to 121 to our customer care service for better assistance. After doing tele verification do any of below First Time Recharge (FRC) by visiting nearest retailer shop. FRC of Rs 26 Benefits : Get Talk Time : 20, Local Tariff : 1.2Paisa/sec local mobile calls, Data in Mb (2G) : 50 MB Validity : 30 days Mode of Recharge : Easy Recharge FRC of Rs 51 Benefits : Get Talktime Rs. 50, 50MB data for 15 days, Local calls at 1.2paisa/s, Validity : 30 Days Mode of Recharge : Easy Recharge If problem persists, we request you to please visit the same airtel relationship centre or retailer shop where you had purchased the SIM card. Thank you for choosing airtel. Best Regards Shivaji Rao Service Specialist airtel But I am not setishfied I replay to the company I don't make the call on 59059 plz help me and support. on [protected] for this no [protected]. Compny are not replay me I replay again plzzz resolved my problem. i don't make a out going call. but company are not replaying.

From 16dec14 RAGHU HN #173, SAPTHAGIRI NILAYA, KARTHIK NAGAR DODDANEKUNDI, BANGALORE-37 Sir, I am RAGHU HN resident as mentioned above address my Phone number is [protected] using with vodafone, in the month of november recived a call from airtel [protected], [protected] etc they approached me with Plan Rs 225 of Roaming Loc & Nat SMS @0.80p-KK, 150 Local & 150 Nat SMS free-KK, 21000pulses local(42000 sec) & STD airtel to mobile call free-KK I agreed for this plan PORTed on 22nov14 with PORT no:VX294396 valid till 07dec14 I submitted the document to airtell rep his phone no [protected] he given the airtell sim, after two days he give another airtell sim after some days they called and told me resubmit the document. On 8dec12 PORTed again with PORT no:VX533672 valid till 23dec14 I submitted the document to airtell rep his phone no [protected] he given the airtell Sim No H2 SYS1410 [protected] [protected]. Verification done On 10dec14 airtell rep his phone no [protected] and I recived the updation message. Still today they not changed the connection. And nobody is responding properly as I called all above mentioned phone no. I am really fed up, suggest me what to do, otherwise I will go for legal action. your faithfully RAGHU HN Phone no [protected] [protected] Email- [protected]@gmail.com

I am Airtel customer and my mobile number is [protected] and I am using the same for the past eight (8) years. Today i.e. 16.12.2014 in the morning I have received unknown blank call from [protected]. On enquiry I found that the said number belongs to Pakistan. In this connection, I may bring to your notice that I do not have any friends or relatives in Pakistan. Therefore, I request you to BLOCK any calls from PAKISTAN to my mobile number [protected].

sir please kindly hamare area me abhi airtel ka tower hai but usme 2g ka sattelite laga hua hai jiske karan hamare centaral bank of india me kaam karne me taklif hoti hai agar hamare area me 3g ka sattelite laga de to bahut dhanyavvad hoga address gorukhal 01 po-koimari ps-pothia dist-kishanganj (bihar) aur haan hamare yahan abhi net user bahut ho gaya hai

Hi Team, I am a airtel user too, on 14/12/2014 the entire balance was deducted from my account, and when i called to customer care they said it has deducted because of the internet uses when i had internet pack also then they only refunded only Rs 101 instead of 110 and they said the rest amount will be credited shortly. But it did not come, i have called them twice again as because they have given a promise to refund the entire balance they said it cannot be refunded. Its not the matter of only Rs 9 or 10 its only how they are cheating to customers. Hence request you to can this be investigated please. Regard, Samir Mob no- [protected]

yesterday 20 rs were deducted from my balance stating it was for some mydala which is wrong as Iwas just cheaking my balance and it there comes dail *422# i thought it would some scheme from airtel but you deducted 20 rs for mydala as i live in a remote village and it is use less for me I request you to please refund the amount

10.11.14 WE TOOK A 3G SIM WITH NUMBER [protected] with the Name P. Sree Jyothi. Actually the sim is microsim, but my mobile is not microsim mobile so i changed with sim with normal but it is not activated till now, Please activate my sim as early as possible, in Kurnool, airtel office they are not responding properly. Please consider my request letter, and take immediate action. Thanking you sir.

dear sir last one month i have lat of problem in my airtel no([protected]) i cal the customer care no but the will not solve the issue, at the same time i am ask the complaint no they will not issue, i cal the cost of charge call 3 min 50 pisa charges, but they will no solve the problem