Airtel Complaints & Reviews

I messaged three times to AIRTEL for getting Unique Porting code with the specified format given as per the government, but they messaged back saying wrong format all the times even though format was right all the time. They deducted the balance all the time. I wish to take a legal action against them as they are notoriously famous for doing such balance frauds. I will move to file a petition against them in high court if not answered properly.

Dear Sir Airtel has again disappointed me by generating excess bill amount for the service which i have never used. I have called airtel's helpline many times but in vain. In my area signal strength is not even proper and my sim is in roaming so how can I use internet willingly or bimistakely . Plz clear me what should I do now. To file a case in consumer forum for poor service of airtel and negligence of customers complaint for barring him more than 3 days for the charges which he has never used or file an FIR that if I haven't use so who is using internet from my no. or airtel will investigate upon this matter. mob no- [protected]

Today, I recharged online using AIRTEL website for Rs.175/- and amount has been deducted from my bank account but even after 6 hours the recharge benefit is not received. I had subscribed for the special offer recharge for 2G internet for 28 days with 1.5 GB data

UPC-TA848522, DATED 18/12/2014 valid up to 2/1/2015 I have deposited all required documents to port my mobile No. [protected] from TATA DOCOMO to AIRTEL on 18/12/2014. when I contacted to customer care executive they informed me that my request had been rejected without mentioning any reason. May I know is this your customer service. Plz. revert back. Thanks & Regards A.K.Mishra Cell-[protected]

Airtel sales executive Ravi @ [protected] came to my residence on 23/12/14 for new connection of 4G advance 3999 rental plan and i'd submitted my documents and made the payment of Rs.4480 (inclusive of 12% service tax) but its not activated yet. Verification was completed on 25/12/14 by one of Airtel executive ans was told it will activite by end of the day but its not done yet. I'd approached to customer service # [protected] and even their office at Gurupanpalliya, Bangalorebut they are not willing to help. I also approachd to the sales executive Ravi and his Manager Rajeev @[protected] but its not helping to progress for activation. I have tols them that if I need to re-submit my documents then I can but no comments fro them. I need either to activate this service or refund the amount but they don't seems to be care at all. Can you please assist. My dongle number of new connection is [protected] Thanks in advance Subhash [protected]

On dated 19/12/2014 I have by mistake recharge on no. [protected] of Rs. 140.00 and after in 10 minute i have send request to debit same amount Rs. 140.00 and that amount is debit in number. Same rupees have to transfer to other Airtel no. [protected] but that amount is not credit to the number i have call customer care many many time but all time they gives technical reason and any of our executive will call but I don't received any call from the company. I am small retailer and making recharges and zerox in my shop. I request you please do needful as early as possible.

actually i bought an airtel sim card on 24th dec 2014 and he said it will be activated by 24th night itself... but according to the proof problems that age is not sufficient it was rejected..thats OK.. and again on 25th dec i gave proofs.adn every thing is ok... and it should be activated by 26th...and again on 26th my sim was rejected again...??? i want my sim to be activated before 30th whatever problem it was so please show me a solution to get my sim activated please thanking you AIRTEL...

I am B.Sudhakar, having an mobile number [protected] with airtel connection. I have paid an amount of Rs. 440/- asking for a package. I have received the same by airtel on 23/12/14 online. it shows that the amount is dedicated balance, I could not understand what it is. Again to see that my sms for 210 messages to be activated, I have asked for the same and same is deducted from my balance of to the tune of Rs. 20/-, still the same is shown as not actived. I understand airtel is fraud I am planning to move away from the airtel, if my issue is not resolved with immediate effect

Hi Team, I am the customer since 7 years an whenever i complain they resolve the issue and again after sometimes problem started.This is the reason i switch backed from postpaid to prepaid because i had to face the poor customer service when i called the customer care desk. Yesterday i called around 5 pm and spoke to a Sr.. Customer Executive regarding my complain and he was unable to resolve the case and not even escalated the call and left me distress and i now decided to share this instance to the Consumer Forum Court. Issue:( i checked in Airtel website where it was mentioned the RC79 is for one month roaming free and it was not working after the successful recharge also hence i called the cc and Anupam told that he cant help me and i have to do RC38 inorder to get the priviledge of free incoming calls when i am out of station. I asked for refund also he denied so not alternate options provided aswell .I wanted to share this instance before i highlight to consumer court.Revert back to my mail asap. email ( sharique.[protected]@gmail.com) Mob:- [protected]

Hi. i am bernise. my number is [protected] & [protected]. Yesterday i made a call to 121 and given a complaint that the messages are not going from my mobile numbers. Mr.Sravan might be a supervisor, asked me to check the message centre number. and i did the same. i told him that i sent 35 messages yesterday morning to my friends but no one received. he said the other person receiving is not the concern thing to them. he says that their system is showing 35 messages sent. i told him pl check with message sent person. he said that it is not his duty. than i asked him if someone is recieveing the messages than what is the use if iam paying amount to the messages. he said that concen is not to him. again i asked him to reactify the problem. he said that he is not concern if some one is receiveing or not. he is only concern on his system what displays. like that he dragan the matter up to 22 minutes. and cut the call. still now the messages are not going . i have a recorded evedience to prove this.

Sir mera mo bil no[protected]. Hai jisme above 25. Balance tha but mera balace cut ho gaya. Above 20. Without my mistake. Customer care wale bolte hai net use kiya hai but mera toh net pack active hai. Agar aap mere help nahi kar sakte tohpls mera no band kar do

Dear Sir, This is too Inform you that I'm Gaurav Dutta Customer of Airtel Post paid Service having no. [protected]. This number is Using by me from Past 3 Months and Past 2 Bills was cleared by me But On Nov Month I got bill No.[protected] Amount of Rs 1707 and this bill is not justify for me and that time I logged disconnection request 59198576 on 3rd of December and that time someone retention agent commited me waiver of Rs 1500 But from that date to till now nobody post this waiver and continuously collection team called me for payment clear. And they also confirmed me about that waiver but nobody post this waiver. I'm very very fed up with airtel bill and harass. And now i got bill from Airtel of Rs 663 But At the time of Retention Call I told that please stop my 3g Internet service and my actual bill is 299 my Plan and 25 Sms Pack and so why Airtel Add other charges in my bill... I'm your Gold Customer and look at the kind of service I am getting from you… Its’ been one month that I am trying to get my query resolved but till date nobody seems to bother !! I have talked to each of you but none of you is bothering to resolve my case…You guys tell me that you will call but you don’t call…U don’t even write back… My Mobile Number : [protected] Alternate Number: [protected] PLEASE LOOK INTO IT VERY VERY URGENTLY !! VERY VERY BAD SERVICE IS TO BEGIN WITH… IF THIS IS THE BEGINNING… WHAT WILL HAPPEN IN THE NEXT ONE YEAR…GOD ONLY KNOWS !! Regards Gaurav Dutta Airtel Number [protected]

I would like to inform you that a mount of Rs. 35/ has been deducted from my airtel Mobile No-[protected], when i talk to custmer care, then he said that this amount deducted from your airtel a/c against activation of desi girl but, i have not activate any service on my airtel mobile., This is a type of cheating which is operate by airtel to cheat to customer. Therefore yoy are requested to refund my Rs. 35/- without any dely Thanks Satish Mani Tripathi [protected]

As they say you are the best network in signal compatibility due to that and your brand name the network is demanding so much high prices which people are forced to go due to the requirement. due to this they are losing their customer base and its fame. your service good but the cost paid by us is too heavy. and they are saying that we want to recharge data pack separate and want to recharge for wats app this is unbearble by the customers to afford and the validity is only 28 days less mb has been given.please make the customer satisfied and affordable then try to get money this is filed on behalf of all airtel customers. thank you

DEAR SIR /MAM I AM RAJ KUMAR AND MY MOB NO IS [protected], I AM UNABLE TO USE 3 G DATA, WHEN I SELECT 3G DATA SO NETWORD AUTOMACTILY OUT FROM MY MOBILE POP UP IS EMERGENCY CALL ONLY, I AM MAKING A CALL LAST 2 MONTH BUT THERE IS NO RESULATION . I WAS VERY HAPPY IN VODAFONE, BUT I AM VERY DISATISFIED IN AIRTEL ( I HAVE ISSUE IN NETWORK I HAVE ISSUE IN WHEN I SELECT 3 G DATA SO MY MOBILE NETWORD IS GOING TO OUT. PLZ DO ME I FAVER PLZ PLZ RESOLVE MY COMPLANT. I AM THANKING FOR IT. THANKS & REGARDS RAJKUMAR [protected]

I filled a service request to Airtel DTH to look after my DTH and resolve the issue. @6PM They filed a complaint immediately and said it would cost RS.150 for a visit .Even if it is two minutes work on DTH. I said ok & gave a timing before 10AM on any day! The next day morning [ 7 Calls ] 10:15AM a guy called and asked Shall i come now ? I said i started to office. 10:25AM Airtel customer care call 10:45 AM Service Engineer called. Same story 11:02 AM Another service engineer ( I was about to enter into a meeting ) 11:20 AM Another Service Engineer ( I Got angry ) 11:50 AM Again a service engineer. ( I said i don't want any service ) 12:02 PM Airtel customer care and Service Engineer on a Conference Call ( The Call center girl ( Doesn't Know Tamil ) asked me What is the issue and the service engineer started shouting, We will call 1000 times until we finish our work and you have to answer ! By the time call center girl is laughing. # A kind advice to Airtel, When you outsource your work validate the background of Service Engineering Agency. # A Quick up time and compelling the customer is not a good CUSTOMER SERVICE. GUYS THINK TWICE BEFORE YOU CHOOSE AIRTEL DTH.

On my mobile #[protected], I had asked for PORT on 12/23/2014 and they called me saying to offer 25 paise per minute Local and National all over India calls and 100 SMS free with 3 SMS rental at 50 paise, and he asked me to recharge for Rs 19 to avail this offer. After recharging the same, I didnt get any offer. When I called the call center back, they said we didnt give any such offer to this number. I would request Airtel to not cheat customers by employing fraud executives and offering cheating information. It is our hard-earned money and didnt beg them any offer. I would request to take action on that executive on 12/23/2014 who spoke and cheated me and refund Rs 19. Thanks

I am Jitendra jain using post paid CUG Airtel number. My number is [protected] and alternet number is [protected]. The problem is I am not receiving my paper bill at right timetime. Every month I call customer care for this issue and they reply that we have sent your bill at your adress then i asked for duplicate bill copy, i will receive duplicate bill after 3, 4 days than i also receive original bill. Than how they said we have sent original bill at your adress. I am in goverment job so i have to submit hard copy of bill at office so i neet it. And 2nd problem is i am facing network problem on my both number from last 3, 4 days. Not able to make or receive any call customer care advisor says that here is no network problem and it will solve after 4 hrs. Plz sir do the needfull for solving my both problems.thank you.

My name is Mukesh kumar. My Airtel mobile no is [protected]. I am tremendous worried and disgusted on airtel. Suddenly I have been notified via sms on 25 Dec, 2014 at 09.57pm that “LAILA has been activated” on my mobile and 30/- rupees has been deducted for 6 days. I never want it. I stopped the service immediately. My question is why Airtel is doing this kind of cheating. I am completely disgusted on Airtel. Please refund the deducted amount as soon as possible.

Dear All Two days back I have done recharge for my friend's mobile No. [protected] amounting to Rs. 102/- (Internet Pack) and Rs. 200/- (Normal Talk time.) But the same had not been done. I have made the payment by using my credit card for Rs. 102 and Rs. 200. I had a telecon with your representative on 24.12.2014, but i was confirmed that my money will be credited within 7 working days. Please confirm.