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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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K
KautilyaChanakya
from Mumbai, Maharashtra
Dec 15, 2014
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Address: New Delhi, Delhi

I am in the Ministry of Defence and have been posted to delhi recently. I had applied for a airtel postpaid number in Delhi from its Satya Niketan outlet on 11 Dec 2014. I get a call on 12 dec from airtel that address verification would be carried out on 12 or 13 dec. No verification was carried out till now (15 dec2014) by anyone from airtel. On contacting the satya niketan, new delhi airtel outlet on 15 dec 2014 i was told that they (airtel office) have punched a wrong address in their system!! And now I will have to resubmit another set of ID documents!!! On my saying that since the mistake has been from airtel side they only should rectify it and why should I be submitting another set of ID n address proof, they said it is company policy!!! Is it company policy to pass on the mistakes and errors of the company to the consumers??? Also, when i tried calling the Airtel consumer care numbers they are either not responding or do not have any option of registering a complaint., and neither is there any option given to speak to their consumer support representative. It is a MOST PATHETIC service I have ever come across!!!
Aug 14, 2020
Complaint marked as Resolved 
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    Prasoon Pawan Jain
    Dec 15, 2014
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    Address: Hathras, Uttar Pradesh

    I m getting data offer that airtel promised in my android one device, I have called in airtel customer care...but they didid not help me... Customer care executive was Om Sharma...who talked to me in bad manner and not provide any type of help... I need solution of this...
    Airtel customer support has been notified about the posted complaint.
    Dec 15, 2014
    Updated by Prasoon Pawan Jain
    I m not getting data offer that airtel promised in my android one device, I have called in airtel customer care...but they didid not help me... Customer care executive was Om Sharma...who talked to me in bad manner and not provide any type of help... I need solution of this...
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      malik340
      from Surat, Gujarat
      Dec 15, 2014
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      Address: Jaipur, Rajasthan

      Hi Team, I had conversation with your customer representative from my mobile [protected] to get recharge details. As per communication they asked to recharge of 99 to get full talk time of 99 rs. but i got only 1INR and rest has been adjusted in some other services. Would request kindly have a look into matter as this is not first instance where i am struggling with airtel services. would be really appreciated if you can revert amount
      Aug 13, 2020
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Dec 15, 2014
      Updated by malik340
      i had conversation with CSR, complaint has been resolved now.

      You can close it now.

      Thanks
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        S
        sunflower709
        Dec 15, 2014
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        Address: Hyderabad, Andhra Pradesh

        Hi, I have raised SR (CWRCH[protected] which is deducted balance o[censored]sage even I have Internet balance pack activated After 2 days they relied and this is happend one of big file clicked which is having more then 50 MB file. Why they have NOT said can not open any big file in internet usage packs. It is too bad how airtel is calculating usage MBPS also. Best Regards, Kishore
        Airtel customer support has been notified about the posted complaint.
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          D
          devaaron
          from Pune, Maharashtra
          Dec 15, 2014
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          Address: Chittoor, Andhra Pradesh

          Due to un availablity of online recharge servers on[protected] can't able to rechage the 45/- 7 days 3G offer. As airtel system are upgrading on[protected], we can't able to recharge through online because of that upgradation we lost 370 MB 3G data. Case like:- If the person is travelling log distance in train. he can manage recharge through online. airtel customer care suggesting even though it's last day to recharge & airtel severs is not working you have to recharge in shops(Easy Recharge) to carry forward your 3G balance Very Poor Customer Care Service!!! Even Though they are not giving proper information to resolve the issue, simply ignoring the request. just giving info i.e can't able to resolve the issue. If they can't able to resolve then why they are maintaining the customer care!!! Waste of time & Money Regards, Vasudev vasu.[protected]@gmail.com
          Aug 14, 2020
          Complaint marked as Resolved 
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            S
            sunil g
            from Palghat, Kerala
            Dec 15, 2014
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            Address: Dharwad, Karnataka

            I am getting service message after each call saying you could have saved some particular amount by rechaging 28 rupees for 28 day i the same rechage i got it done but i did not get any benifits by that rechage and when i called to customer care they said me to send snapshot of the msg pls take matter serious or else i shoud take this to consumer court. i hope you will do the needful reverse my money or give the benifits for all calls.
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              P
              Parnayan
              from Nagpur, Maharashtra
              Dec 14, 2014
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              Resolved

              Address: Nagpur, Maharashtra

              I had made an online payment for a new DTH connection with Airtel on 08 Dec2014 after being assured by the call center executive that the connection will be activated within 4 hrs. Even after a lapse of a week the connection has not been established and no one from the company ever bothered to give a status update. Whenever i call up their customer care requesting for cancellation of my application and a refund of my money, their only reply is to make me hold on for another day before which it will be "Resolved On Priority". However, nothing has been done yet. It is very frustrating and i dont see any solution to my problem.
              Aug 14, 2020
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
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                I
                Ishwari travels
                Dec 14, 2014
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                Address: Pune, Maharashtra

                I was paid on 13/12/14 my corporate connection all dues of my airtel 10 connections of named account as Ishwari Travels, i got a receipt no. 249092 book no. 9924. As per airtel policy they promised in sms sent by them to me, activation will be done in 4 hours after paying of dues in cash but they are not able to activate my service after 21 hours of paying all dues .
                Aug 14, 2020
                Complaint marked as Resolved 
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                  B
                  bliwmw
                  from Tiruvannamalai, Tamil Nadu
                  Dec 14, 2014
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                  Address: Bangalore, Karnataka

                  Hi i am koushik my customer id [protected] since i have been to abroad for a year so i told to disconnect my dth, now i would like to start the service but the airtel cc told to recharge for min amount and wait for 48 hrs they took all details about my STB ID, Viewcard No., C-ID, and forwarded a mail to the concerned dept. but almost 1/2 month over still no one ever called me and not yet activated and even registered complaint 63161694 stupid Airtel. now the explanations is mail rejected due to invalid details, precisely i have given correct.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
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                    V
                    vineetchaudhary02
                    from Mumbai, Maharashtra
                    Dec 14, 2014
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                    Address: Meerut, Uttar Pradesh

                    Dear sir, This is brings to your knowledge, I am krishan pal, And my mobile No is [protected]. i loss my no in outside home. my mobile number as activated but my out going, incoming call not barred i so many times speak to Airtel customer cares and visited showrooms and they are not deactivated my out going calls, incoming calls and And give me solution as soon as possible, do this needful Regards, > Name : krishan pal > Village: Bhainsa > Thana:mawana > Dist: meerut > Issue :loss my sim > Alt no :[protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      S
                      Sunny Samuel
                      from Latur, Maharashtra
                      Dec 14, 2014
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                      i dont know why airtel has been ruining me by cutting my balance indiscriminately onbthe pretext of laila services without my approval the following are the details of airtel deducting my amount withoutany prior intimation. 1).13-11-14 deducted 15rs at 9.12pm 2).06-11-14 deducted 35rs at 9.14am 3).13-12-14 deducted 15rs at 2.44pm 4) .14-12-14 deducted 35rs at 9.04am. so terribly airtel cutting my balance . i changed from vodafone to airtel.now airtel has taught me nice lesson. iam very much dissapointed over airtel plundering my balance. kindly refund my amount or ill legally proceed. my number [protected]
                      +1 photos
                      Airtel customer support has been notified about the posted complaint.
                      My name is Obed. My Airtel mobile no is [protected].

                      I am tremendous worried

                      Suddenly I have been notified
                      via sms on 30th decmber, 2014 that “LAILA has been
                      activated” on my mobile and 15/-rupees has been deducted for 3 days.
                      I want refund back

                      deducting balance on unwanted laila services without my notice - Comment #2098199 - Image #0
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                        H
                        harsit bahel
                        from Bilari, Uttar Pradesh
                        Dec 14, 2014
                        Resolved
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                        Resolved

                        HI, I would like to complaint about the distributor in Gaziabad, U.P.I have recently shifted to the place vasundhra in delhi ncr as i am a working professional i require bb i thought to contact airtel about the bb connection.they told me that they can send a man out to check about the availability of the bb the man visited my property and he confirmed that yes bb is avialiable and askedfor a 1000 rupee install fee which i have provided to the person in cash.he gave me a copy of that form and went stating that he with in 3 dyas your bb would be installed within 3 days .it has been 7 days no response when i call that person he told me to contact the distributor and when i called the distributor he rudely told me that bb is not available i asked him to be polite as i m the customer and i asked him how can he talk to me like this and he rudely replied we can talk to you like this. when i asked the dealer that i would file a complaint in consumer Forum he said you can for sure do that also he was rude once again . Iwork from home and it is really very annoying why i would face loss becuase of airtel. I would kindly request you to take action . I m harsh it and my number is [protected].
                        +2 photos
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          M
                          mikz999
                          from Bareilly, Uttar Pradesh
                          Dec 13, 2014
                          Resolved
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                          Resolved

                          AIRTEL is a worse network I have ever used till yet, From first day I have issue with Internet, I have registered my complaint number of times but till now they had never respond me and I also visited relationship center and they just simply changed my sim two time but no solution and now I have countered call drop problem . At the end, I would look to say, I just want to throw this network but can't able to change it because according to rule after three months I can port my number .So, please help me out, How can I get this rid of this network .
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
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                            M
                            Mohanraj J
                            from Madurai, Tamil Nadu
                            Dec 13, 2014
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                            Address: Vellore, Tamil Nadu

                            Dear sir, This is brings to your knowledge, I am Mohanraj J, And my mobile No is [protected] i was given requested on 10/12/2014 to postpaid connection to prepaid connection and my mobile number as activated but my out going call as barred i so many times speak to airtel customer cares and visited showrooms and they are not activated my out going calls and below i mentioned complaint ID's from Airtel customer care. Mobile No - [protected] COGCL[protected]-12/12/2014 RSIML[protected]-13/12/2014 RCRCB[protected]-13/12/2014 And give me solution as soon as possible, do this needful Regards, Mohanraj J [protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
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                              padmanabhan krishnan lic
                              from Chennai, Tamil Nadu
                              Dec 13, 2014
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                              Address: Chennai, Tamil Nadu

                              My mobile [protected] from morning is not working and message says invalid sim I tried to reach your customer care and in vein Hence request your company to restore my mobile connection as earliest my alternate mobil to reach [protected] your support is appreciated K.S.Rama
                              Airtel customer support has been notified about the posted complaint.
                              My mobile [protected] from morning is not working
                              The message is invalid sim
                              I could not able use my mobile

                              Request you to rectify or reactivate my mobile at the earliest

                              My alternate contact mobile is [protected]

                              Regards
                              K S Rama
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                                C
                                coolvamsi11
                                from Khed, Maharashtra
                                Dec 12, 2014
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh

                                dear sir, i dont know if it is right to share with you, , , but sir the man with above no, of AIRTEL made a call against my complaint in paytm and took details of my card along with my pin too, certainly it was my mistake too .but the locator is from BIHAR, JHARKAND circle sir, , , he withdrew 8000/- rupees from my account too, i beg u to pl try to do needful by locating him and help your faithful customer(we are using also airtel network) on humanitarian ground s 8000 is a big amount for me sir...My name is J.vamsi, CELL.NO.9502024***...i am resi of Hyderabad (A.P)
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
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                                  kamlesh1311
                                  from Noida, Uttar Pradesh
                                  Dec 12, 2014
                                  Resolved
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                                  Resolved

                                  Address: Gautam Buddh Nagar, Uttar Pradesh

                                  Dear Sir My mobile no is [protected] jo ki idia ka connection hai. airtel k call center se call port k liye aata hai. jisme mujhe 250 rs. deker airtel me cannection port karana hota hai. jiske liye mujhe 250 rs. pay karne the. or mane kar diya. jiske rasid bhi mere pas ye 4/12/2014 k baat hai or aaj 12/12/2014 hai mera phone no aaj tak port nahi hota. or aapke call center se bhi koi communication's is bare me nahi hui. to shri man aap baataiye ki mujhe kya karna chahiye. aap jald se jald mujhse baat karne ki krpya kare Thank's kamlesh kumar gupta
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Dec 13, 2014
                                  Updated by kamlesh1311
                                  dear sir meri complent abhi pending hai main airtel k call center se bheje gye exucativ dwara de gai rasaid send kar raha hu.

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                                    ivyajay
                                    from Saharanpur, Uttar Pradesh
                                    Dec 12, 2014
                                    Resolved
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                                    Resolved

                                    i ajay yadav have a airtel sim card no [protected]..its from up east..now at this time i reside in up west(baraut) near delhi... when i called customer care no they told me just go to nearest airtel sevice centre and make issue a duplicate sim card with your balance nd data ...but here they did not giive such service... now tell me what to do and from where i could get duplicate im card as soon as possible.. regards, ajay yadav [protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      shubhra ambuj
                                      from Noida, Uttar Pradesh
                                      Dec 12, 2014
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi

                                      dear, since i got the number from sarita vihar h block and there this number [protected] is being registered on my name Shubhra Ambuj but still since then i keep on getting the calls in the name of Varun even from lic and severl other companies i keep on receiveing the calls in name of varun kindly heed the things for this i will be grateful to you
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        jai_sharma
                                        from New Delhi, Delhi
                                        Dec 12, 2014
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi

                                        Sir airtel increase my monthly rental from 1299 to 1499 from last 3-4 months.But they provide the same usage of 20gb & 4mbps speed which should be increased to 25gb & 8mbps(According to their plan mentioned on there website) http://www.airtel.in/broadband-and-fixed-line/broadband). I had complained them their representative talked badly (Mr.Mohsin Malik)Complaint No.[protected][protected])
                                        +1 photos
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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