Airtel Complaints & Reviews

Sir I am recharge to AIRTEL mob n. [protected] an amount of re's 199 but no recharge my mob and reply your request processing TID no[protected] dated 03/02/2015 please my amount refund Immediately THANKS AJAY KUMAR A/C N. [protected] SBI MAUDEEH RAEBARELI MOB N. [protected]

on 3rd feb 2015 airtel has deducted 50 rupees from my mobile currency saying subscription to vediopind.I have not opted for that.this is 3rd time in last 4 months.i want my currency +1000 back. my mobileno. [protected]. yours faithfully, jayanta

From yesterday night (3th February, 2015) my mobile no [protected] (Pre Paid) has stopped working. Incoming calls & out going call have been blocked. I contacted customer care in the night & they informed that my SIM in blocked & they failed to give any reason for this. I also went to Airtel Centre in Sector 4, Dwarka, Delhi they also were not able to give any firm response on this. I failed to understand that this SIM I am using from last 10 years then suddenly even without information how come they can block my SIM ????? AIRTEL Sector 12, Dwarka office advised my to port my no to Vodafone. Is this correct ??? This SIM I am using from 2005 & suddenly blocking this SIM has caused lot of disturbance in my schedule & this is so frustrating that nobody at AIRTEL service centre have any clue & solution to my complaint. I can easily buy a new no from other service providers but still want to wait for my queries to get resolved at the earliest. Today I gave my photo ID’s at AIRTEL Sector 12, Dwarka office but no assurance is given of the time frame for this problem to get resolved. I need this matter to get resolved in next 48 hrs failing so I will be forced to take new SIM of other service provider. Pls help me to get response at my e-mail [protected]@yahoo.co.in or my alternate contact no : [protected] Ajay Bhan

sir my no [protected].mere no pe 12 ka recharge tha or mere no jayda paisa kat gya . puchhne pe bta rha hai ki aapka 12 ka validity 30 din ke liye hi tha but mere pas message hai 45 days ka. some money is extra deducted from my account. maine complaint kiya tha customer care ko waha se solution to nhi mila lekin unhone kisi ko mera no de ke dhamkiyan dilwaya hai sara bat record hai mere pas wo bta rha tha main airtel office holi gate se bat kar rha hu uska no hai [protected]. aap batao main kya karoon .ya to police ke pas jau ya aap hi batao

On 03.02.2015 at 23:49 when I was sleeping and my mobile was lying on the table, Rs.35/- was deducted on account of Video Store service activated without any request from my side vide Transaction ID No. N[protected] which is undue deduction of Rs.35/- from my prepaid balance of [protected]. When this fact informed on 121 to Airtel representative on 04.02.2015 vide complaint no. [protected], further Rs.3/- (1+2) was deducted on account of informing their mistake. First time representative hold on for 4-5 minutes and cut the call on account of giving the call to senior representative. Second time after holding for 10 minutes, senior executive told that after deduction of balance even by default they will not credit the deducted amount. It is requested that please credit the undue deducted amount of Rs.35/- plus Rs.3/- = Rs.38/- to my prepaid balance of [protected] immediately.

my number is [protected] i don't know why am getting calls regularly even though i didn't accept the calls from numbers like +92 [protected], +92 [protected], +92 [protected], +92 [protected], +92 [protected]...etc i would like stop receiving calls from these numbers..please help me

i have been using airtel no [protected] since last 9 years with net pack.on 31.01.2015 rs240 was deducted from my main balance despite the fact that i had my net pack recharged two days back. Again on the same day i recharged rs80 and rs240 as top up with a 3g net pack rs195, to my astonishment on 03.02.15 again rs240 was deducted from my main balance. this is highly unlikely as my net pack normally lasts 7 to 8 days, and i had 2 mb net balance when the main balance was deducted. please help.

I would like to raise two issues here. First is regarding the unauthorised deductions from my balance. I was always on data pack auto renewal on my number since the last 3 years but they removed it all of a sudden and blamed me for that. When i tried asking for records, they refused and transferred me to a supervisor. Supervisor was extremely rude and disconnected the call. The deductions were a total of rs. 120.

Number - [protected]

In last few days I am facing serious network issues in my delhi airtel number. I am not able to call anyone whole day and even none can contact me due tothe same reason. The other network I am using is also airtel o[censored]p west but that is fine with me. Please rectify my problem asap. Ph/nm- [protected]

I have recharged Rs.200/- for the above number on 01.02.15 at 14.59 through SBI account. The amount has been debited in our account. But recharge amount has not been effected in my mobile. SBI ref no.is:IGOONZINQ3. Airtel Txn ID is 20184905. Pl verify and effect the recharge immediately.

Dear Sir, (i) I had got a message from Airtel in middle of December, 2014 that - call rate will be Rs. 0.012 per 2 second for 30 days if it recharged with Rs. 13 and validity of offer was upto 15.01.2015. Initially for 3 days and within 4 hours another 27 days would be added. Accordingly I recharged on 22.12.2015 but I had got only for three days. A huge amount was deducted for call which I could identified after end of balance. I had asked to their customer care but denied about the offer. But at that time I also deleted the offer message, so I could not argue. (ii) On 02.01.2015 I had recharged with Rs. 195 as per their offer for 1 GB 3G data for 30 days. Validity was upto 31.01.2015. Approximately 300 MB balance was remained which I could not use upto the end of the validity. But I have found that that they have deducted Rs. 67 (Approximately) on data charge basis at 11:55 pm, on 31.01.2015. Now I have asked them to give details of my use but they asking to request through their website where I have to expand Rs. 50.This is only two cases, but this is regular practice of Airtel. My Mobile No. [protected].

Hi Team, Please find the attached bill in pdf and got huge bill this time. I need clarification on this. When I called customer service executive this morning around 11.55 am and he was unable to tell me the reason. I asked why such huge bill on internet when I hardly use this number at home and always we use wifi which is BSNL board band and we switch off mobile internet always. Then he says it fault of mobile device. What’s going on and also when I demanded need to speak to manager he says am senior and it takes 24 hours to connect to manager. I need complete details why I was charged such huge bill when compared to my previous two years bill. I am not going to pay single amount unless I get a clarity on this. Also, once it is clarified I would like to disconnect this number and will recommend to our facilities manager not to allow air tel guys into our campus. Thanks, Vamshi

On 2nd feb airtel activated 2 value added services, 2 std plans and 2 3g packs. I neighter used GPRS nor called any no and even didn't use my mobile that night. How the services activated and my balance deducted? Called customer care but they all have predefined answers and thinks that all customers are fool.

Dear sir, i am a post paid customer along with Airtell company.today i just received a call fro call center saying you please pay the exiting amount otherwise your connection will be dis connection, so i said its ok if it goes high let the bill come to me and i will pay on time, how can they discount the connection ??? in 24 hr time though i am a postpaid billing . Regards, vivek

DEAR SIR, I WANT TO KNOW YOU THAT WHY YOUR COMPANY STOP MY NET AROUND 1 AM EVERYDAY. AND WHEN I CALL IN YOUR CUSTOMER CARE YOUR AGENTS BEHAVIOUR WAS SO RUDE. TODAY I CALL IN YOUR CUSTOMER CARE FOR 2 TIMES BUT YOUR AGENTS PICK UP THE CALL AND PUT IT ANOTHER SIDE AND DO NOT RESPOND.. YOU CAN CHECK IT .. I CALL ON 198 NO. PLEASE HELP ME ...

I recharged my number with Rs 249 and I was supposed to get 1gb 3g data. Instead I got 500 STD minutes. I recharged using paytm.com and the customer service is giving an excuse that because I used paytm.com to recharge instead of airtel.in, that is why they gave me any random amount. I paid Rs 249. It shouldn't matter whether I recharge using airtel.in or other recharge platform. This is nonsense. I am done with airtel.

Main issues in brief: (Family MyPlan) 1. 3G speeds only in my parent number. Not in any of my 3 child numbers. But, all get 3G signal. But all child numbers only get 2G speed. 2. When I SMS 3G to 121 from my parent number, I get a reply that 3G isn't active on your Airtel. When I sms 1 for plans it says no plans are available. 3. When I SMS 3GUSE to 121 it says No Data is found. The above 3 points are for local. For roaming there is another issue as well. See 4 4. No internet connection during 3G symbol on any of the parent/child numbers during roaming. The above issues started 4-5 days ago. Previously it was all fine. Tried different sims, locations, devices to no avail. Please help. Aakshey Talwar Parent [protected] Child nos [protected] [protected] [protected]

Hi,

I am requesting to Airtel for my refund amount of 1768.29 since 80 days.

I have 100 times informed to customer care team that I have been in gurgaon since 1 year and all the required documents like addr proof, bank acc, cancelled chq, ifsc code etc etc... submitted so many times.

Every time I am told from them, within 7 days I will receive my refund either by cheque or direct refund to provided bank but never got my refund of excess amount.

Please do favour to take my refund of 1768.29 rs for my number [protected].
And my current contact number is [protected].

Thank you.
Brajesh

I just wanted to get new microsim card for my old airtel number ([protected]) from Airtel Gallery. So that I go to Airtel Gallery at Solapur Road, Hadapsar. There, Miss. Tanuja Inamdar told me that "they don't have prepaid microsim, but Yes, we have postpaid microsim.". So that I bought new microsim postpaid connection on the basis of corporate plan on 29th Jan 2015. Then I was waited till 3 days card to be activated, But card didn't get activated. So that I called to customer care thrice, each time they were saying your card is activated. But Still I was not getting network. I tried to put sim into another handset, but unfortunately was not working. On 2nd Feb 2015, I visited to same airtel gallery for help. But one of airtel person were saying this card is not provided by us and also madam was not there. I asked him about madam, So he said come tommorow she will be here. then only you can meet her. It is not possible for me to visit each day. It's Corporate postpaid paln, not local plan. When You provide Corporate plan, then It should be perfect and you should take care of customer fully. I am fully unhappy with airtel. I just want my card to be switch from airtel to other network, but it is not possible for 90 days. How can a person can say this card is not provided by us ? I just want explaination from you. Want to get my card within 3-4 days asap on my convenience and near to collect on my office address. Also, I don't carry my document along with me every time, as your gallery person was saying to submit document again to get new card. Also, I want you to take strict action against them asap. Else, I will refer to everyone not to take airtel card. My old number was [protected] and new SIM card number is[protected] [protected] HLR-1 (64). My alternate working number is [protected] Want to get number near to my office asap.

Voice answering same as ring tone service was enabled by giving wrong informationto consumer and amount of 60 RS was deducted from prepaid plan, It is found that from various months the amount arround 100 is deducted without knowledge of the consumer from prepaid amount.