Airtel Complaints & Reviews

Hai, I am writing this complaint to inform you that i have done an online net pack recharge for the mobile number-[protected] on Jan 10 2015 for an amount of Rs249. The amount has been debited from bank account but still not got recharged. As I am going to get it recharged through airtel store today, I kind request you to refund the amount back. I also request to please revert back through mail-jai.[protected]@gmail.com Thank you.

Dear sir, This vinay Kumar from jagaram village, Jami Mandal, VIZIANAGRAM district. Pin code 535250 Sir actually here Airtel signals available from 6-7years but till now problem u'r team not clearing that is u can visit village area that the house inside single signal point also u can't see this from last 6years. Till now no one given any complaints but now why I am complaining because I can't to my parents also when they are inside the house so please clear this problem. If any emergency also we contact the person's

I had availed of the Rs. 75 roaming pack around 4/5 September 2014. I had requested for the same to be stopped in October before the end date of billing cycle. But when I received the bill for the month of November (Billing cycle OCt-Nov) it still carried 75 Rs roaming charges amount. I was advised by your customer care executives to pay the balance amount which I did. The next bill again carried the 75Rs roaming amount and again you executive told me that she has reversed the charge and the same will reflect in amount due. But the same has not been done till now.. I have made the balance payment of Rs. 447 Kindly look into the matter and address the issue soon Thanks, Karan Khanna

I have bought new airtel prepaid simcard "[protected]ECH-4" (Mobile number is :- "[protected]").I gave my friend number for reference and he got call.But neither i got network nor call in my given phone number for verification yet.

ARJUN FROM AIRTEL CUSTOMER TEAM CALLED EM ON STATUS OF REQUEST GIVEN FOR CANECLLATION AND BELOW QUERY..BUT HE IS YET TO GET BACK TO ME WITH DETAILS.. On 16th May: Regarding Airtel Dongle No: [protected]; YOUR CUSTOMER REPRESENTATIVE NISHA CALLED ME ON MY REGISTERED NO FOR MY ACCOUNT; TO GIEV EM Ref no:56250126, WHEER SHE GAEM ME 2 MONTHS FO FREE EXTENSION AT A LOWER PLAN ON MY DONGLE...WHICH I HAD GIVEN REQUEST TO DISCONNECT.. KINDLY LET EM KNOW THE VALIDITY DATE AND MY PLAN... I WILL NOT BE PAYING ANY BILL DURING ENXT 2 MONTSH ON THIS NO AS PER MY CONVERSATION... As per conversation, I was to receive 1 GB unlimited plan where I was t receive a bill of 250/- plus taxes equal to 280.90/- every month for 1 GB data plan, This went on correctly for last 4-5 months but I received a wrong bill of more than 1100/-, which is inethical and cheat by Airtel, I WILL NOT PAY THIS BILL, UNLESS U CORRECT THIS PER OUR DICSUSION WHERE I HAD STATED MY WISH TO CLOSE TH AIRTEL CONNECTION PER Ref no: 56250126; Please close this connection if you want to behave in this in ethical manner to us..

My mobile number is [protected] I am using 3G data plan in my mobile I live in Hulimavu off Bannerghatta Road For the last few days very often connection is being lost and most of the working time, it works only on 2G data Request to rectify the problem Failing which I may be opt for MNP to another operator kindly confirm action taken My mail ID is [protected]@rediffmail.com

Hi Team, This is Nivasrao, I have post paid number [protected].I am very thank full to your services that i ma reguraly receiving my EBILL . But I need incoming call details Since from Mar-2014 to Dec-2014. i have missed to save some incoming call numbers those are very important to me. Please understand my situation. I am putting mails since from Dec-2014 regarding this till now you didn't solve my issue. Now i am very unhappy about your services . I am asking about my mobile incoming call details not asking others. I have a right to ask for this . Please do need full . Thanks, G Nivasrao.

I hold an Airel number [protected] and did an online topup for 3G for Rs 249. The amount was deducted from the bank but the Airtel site threw an error saying that there was some issue. Obviously it is an Airtel issue but still I had to pay for calling customer care. The customer care executive could not understand or talk in English and so had to talk to someone else called Mamta I guess. She said that it will take 7 days to get the top up done. I am not sure what I need to do waiting for 7 days. The reference number is 997070. Please address this issue Vijay

You have such loosers in your organization and I cnt believe it. I have been using Airtel since years and my family too prefers Airtel no other connection but today I lost all trust n its all in air man. Amazingly I got new number and called for verification surprisingly speak to guy named Adarsh (may be fake name given to me) but post verification I enquired with him whether my details would be leaked or not. I asked him 2-3 times may be he could not understand English I asked for manager 3-4 times and he denied on my face. I banged the call saying PISS OFF. GREAT CUSTOMER SERVICE YOU HAVE GOOD GOING GUYZ !!! I called back again and spoke to Vineet floor supervisor, he was just interested to know whether I verified details or not. I explained complete scenario to him and said there is no Adarsh and he will take action. I asked him to listen my last call and let me know who was he person if not Adarsh he denied post which I asked his location he denied disclosing that too. BUNCH OF LIARS AND LOOSERS SITTING OUT THERE and then you say brand to yourself !!! You have ruined your image and Ill see to it what action you all take and then see what I do to make lazy like get off from seat and work. Bloody jerks who just dont want work and Top management is all in air.

Hi dear all Airtel customers this is to inform you that, the airtel customer care staff is so rood and un cultured they dont no how to speak with a customer . netwirk is so bad no proper cnnection. Airtel is a big cheater company i have never seen.

Airtel has offered CUG plans to our company when taking the connection they offered us 17 packs for 399 plan but after the numbr is activated they told there is issue with system and 14 packs are activated. the same response we are hearing from last 5 months from them . Now they put a new story saying i[censored] take a new connection you will get 17 packs . But when we went to airtel store for taking CUG plan . we are getting 14 packs only. When we visted the sales person (Airtel) who offered us. he is saying i dont know u check with customer care. This is ongoing issue from last 5 months. Really Airtel is very least bothered about customer . Please we need to take some action on this. i can be reached on +[protected].

Dear Sir I have a broadband connection with ID [protected] and land line no. [protected] and this connection is dead since 4 days. I have contacted your help line no. And asked to rectify the problem but all the commitment have been failed. Today I asked a senior executive Mr. Akshay also and he was also unable to give any commitment and he also refused to give his direct no. I don’t know to whom I should write this complaint. If you are the right person than please get it rectified and you are not the correct person than forward this mail to correct person. Presently I am surprised to get such pathetic service and response from AIRTEL. Please don’t forget ‘A satisfied customer will create your two customers and a unsatisfied customer will destroy your 10 satisfied customers. God bless you Alka Jauhari [protected]

Dear sir, I did online recharge of Rs 449 for my 3G, but unfortunately the last number of mobile number has been entered wrongly. My actual number is [protected], but the recharge was done to [protected]. Kindly do help me to resolve the issue and the payment was also processed from my bank end. Thanks regards, Valli

My customer ID is [protected]. I am not using my connection from last 1 year properly as iam out of station. On August i got a call from your customer care representative that if i recharge for Rs 2235 ill get 6+4 month on on my existing Mega plan(Rs370/month).To avoid connection break i took that plan and taken that offer. But after 3months my balance is Rs 24 on contacting customer care they told me that thier are several add on package activated on my account which i never requsted for.Surprisingly all that package was activated on 31st Aug 2014.I did not receive any confirmation meassage regarding the activation of any additional package and as iam not using my televeison so no request was made from my side. In addition i have pulled out my custmised phone bill and i confirmed no call was made.Why i would need additional channel if am not using it, i just got it recharged so that service cannot be discontinued. You can even check localy that iam out of station from last 1 yr or so only ocasinoly visiting the house. I got very poor response in writing by airtel representative.He offered the compensation for Rs 350. He also confirmed that no such plans were availaible /not actvativate.While on 31st August same guy who offered me that plan called me up for the confirmation of the offer.Whom to belive in this case? Now your customer care is not even responding this is as serious harassment and cheating to customer. Poor reponse and cheating is never expected from company who is known for good service and customer care. |

Hello All, I have been complaining about the network coverage issue in my area and also frequent call disconnection. I have tried calling customer care and they were creating case and closing on their own but no proper update.Below are the list of case created for this issue by Airtel customer care. I am facing this issue from last June since i have been moved into this area. Myself and my friends in this area all are facing this issue if want i can provide all numbers who are all facing this same issue. I am paying my postpaid bills properly even though no quality of network. Case Created with Airtel Customer Care: 58945965 59677599

The data connection provided does not work half of the time due to issues unresolved for the last 4 months.i get no speed for surfing even kindly look into this matter and solve it within 24 hours otherwise i will be forced to lodge a complain in police station of taking rental and of making fake promises when i had a talk with the executive he took no effort to solve the matter kindly solve it otherwise this time im going to take a serious step to get my rental fee back

dear sir/ madam I have recharged through net banking for net data, bank transaction was successful. But I didn't received the net data. Detail given below: name - PRAVEEN KUMAR VAISHANV mobile no. - [protected] date of recharge - 30/12/2014, time - 3.15 pm Transaction through - STATE BANK OF BIKANER AND JAIPUR amount - 255/-(TWO HUNDRED FIFTY FIVE), for- 1 (ONE) GB, 28 DAYS, 3G DATA transaction no. & bank's statement - 30-Dec[protected]Dec-2014) TO TRANSFERINB Airtel AIRTEL_RECHARGE Paym BSBJ[protected]IG00JPCDK8 TRANSFER TO[protected] INTERNET BANKING TRANS 255.00 But I neither received 3G DATA nor Refund into my bank account. I HAVE CONTACTED SO MANY TIMES TO THE CUSTOMER CARE CENTER BUT STILL NOTHING GIVEN SATISFIED REPLY FROM THERE. PLEASE TAKE NECESSARY ACTION. YOURS PRAVEEN KUMAR VAISHANV 24, SUBHASH NAGAR "A", PALI (RAJASTHAN) PIN 306401 CONTACT NO. [protected]

This is to bring to the notice of the company that constantly rising prices of airtel internet are making consumers unhappy and unsatisfied with airtel connection, which makes people like me, not getting internet balance recharged at all and looking for alternatives to aitel. I use around 100 mb a month and it feels completely wastage of money to get 1gb recharged and spend around 198rs when my 900 gb will anyways go waste. And its not just the problem faced by one person, many are facing this same issue, just that no one wants to take time out to report it to you. My request is to please introduce such internet packs which can cater to the needs of such people who are not capable of spending around 200 bucks for internet which they cannot even use completely and a huge amount of data goes waste. Please introduce some internet packs on reasonable prices (which might have low amount of data), have validity of at least a month or otherwise increasing the validity of the present packs. Thank you.

I APPROACHED AIRTEL RELATIONSHIP OFFICE LOBBYOF ASANSOL WEST BENGAL, TO REQUEST THEM TO HELP ME IN DE-ACTIVATING MY POSTPAID CONNECTION NUMBER [protected] OR CONVERT IT TO PRE-PAID CONNECTION OF WEST BENGAL - ASANSOL, BUT THEY ARE NOT INTERESTED TO HELP US OR BEHAVE PROPERLY WITH CUSTOMER. WE HAVE TO WAIT FOR A LONG TIME TO GET THE CHANCE OF MEETING THEM. WHICH IS OFCOURSE OF NO USE. LAID BACK ATTITUDE. THEY ASKED ME TO GO TO VIZAG & GET YOUR CONNECTION DE-ACTIVATED WE CANT DO ANYTHING FROM HERE. THEREFORE I REQUEST YOU TO STOP MY CONNECTION WITH IMMIDIATE EFFECT, I NO LONGER REQUIRE THERE SERVICE. THANKS & REGARDS MRINAL K BOSE [protected]@gmail.com

sir i am using Airtel prepaid connection now i want to deactivate it immediately, contacting airtel customer care they told there is no option to deactivate prepaid number.only solution is to keep the sim out of handset without using for three months.i want to disconect my connection immediatelly my mobile no is[protected]