Airtel Complaints & Reviews

I have bought the following package on Jan 13 through online using my credit card. "146 66 ISD mins across 30 countries for 15 days 129.94 16.06 15 Days discounted tariff recharge". I made 3 calls on Jan 15 to US totalling around 50 minutes. Instead of deducting the money from the international package, my regular account was deducted for around 400 Rs for the 3 calls. I talked 5 different representative (4 on 16 Jan, 1 on 19 Jan) and all accepted the mistake and confirmed me that it will be fixed asap. Today (Jan 21) I talked to Priyanka and she surprised me by saying that the package sold through Internet is wrong. As for she is concerned there is no package exists. I think I am being tricked. I have paid Rs 146 for the package and made calls assuming that my regular account won’t be deducted.

I have paid Property tax amount of Rs.2192.03 for FY 2012-13 and 2013-14 through credit card on 31.03.2014, the amount was deducted from the credit limit but i did not get receipt for the payment. The status is not updated in the ghmc website. As on date, the due for payment is showing as the tax arrears for that two years and current year 2014-15 tax. Please find below the PTIN details: Assessment No : [protected] Owner Name : VITTAL P H Door No : 12-1-1/B/41 Tax Due Details as on Jan 2015 Arrear Tax : 2146 Arrear Tax Interest : 861 Current Tax : 1246 Current Tax Interest : 72 Advance : 0 Bounced Penality : 0 Total : 4325. I request you to consider update the GHMC site and records with the payment made for Rs.2192.03 at the earliest enabling me to make the payment for the current year tax amount.

Dear sir hope u doing good.i am dinesh chand from bangalore kormangala area. a day i got the call from tata docomo mobile customer care that they r giving offer like 350 rupees per month rental n 9 hour free talk time n unlimited 3g for every month. and i took that offer but latter tata docomo company is saying that is wrong information.and also i hav audio file of proof.they taken 400 rupees security advance also. but now they refusig for that that offer.my contact number is +91-[protected]. i wants to file the case againts tata docomo compay.pls help me how to that.

I am airtel user since long period. My number is [protected]. The airtel people given me offer to convert prepaid connection to postpaid connection. I accepted this and submitted all the relevant documents to the airtel executive. They have taken my documents twice and verified number of times on telephone. They had also taken security deposit of Rs200 during document submission. 8 days are gone, the postpaid number still not activated. The person who offered me this offer does not responding my calls. The 121 customer care is also not even registering my complaint. They have given me false information that the number will activated with in 2 days. Now nobody in airtel is helping me to out from such mess. I am regretting now for the acceptance of such offers via telephone. They have wasted my precious time while talking number of times during that period.

I am in roaming from last 2 days. from tomorrow 19th January 2015, till today, I have got more than 10 calls from airtel customer care for no reason. I am getting calls from number +91 [protected]. Is it game or airtel want to frustrate their customers. Please sir, have a look for the problem. Can't tolerate that much calls from customer care for no reason. Will change my service provider if it will remain same.

Today on 20th January 2015 when I contacted Airtel at about 3.25PM the executive was very rude. When I pointed out he started abusing me. The person is like cancer for such a big company and should be shunted out. S.K. Gupta Mob [protected]

on 19.01.2015, I am soji roy, mobile no.[protected] has recharged for Rs.150 by online netbanking. Same time the same amount has debited in my bank a/c, but till this time this is not credited in my mobile recharge Please do the needful, or can i talk to the customer care executive in which number.

I came to know that airtel has deducted Rs. 125 from my balance just like that for no reason. I was in international roaming and I didnt use for voice or data calls, but huge amount was deducted. I was having balance of Rs. 250+ & I recently recharged for Rs. 250 on 15.01.2015. I request airtel to put back wrongly deducted money immediately to my account. Mob. No. [protected]

hi all, I have a CUG plan for 299 per month which give 750Mb of 3G mobile data. Whenever a bill comes, I see that if the actual usage showing in mobile is 650MB or whatever. In the bill, it will show with +100Mb or 150Mb extra data for which I either have to pay extra 3rs per MB or I have to stop using Internet for rest of the month to avoid excess usage. I have lodged complaints 3 times under air el 198 customer service cell, but none have worked out. This month, for the month of Jan (21st bill date), they are again telling that I have consumed 200 MB extra after the actual usage i.e. 750MB+200MB, total 950Mb. Please, provide a justice for my problem. Prashanth Raghunath [protected]

My mobile number number is [protected]. I have been using Airtel Mobile (prepaid) service since more than 20 years. I have recharged with Rs 500/-. However, I am receiving some SMS for which Rs 5 or some time Rs 1 is being deducted. I have not requested for such services. I request you to please remove all such unauthorized chargeable services from my plan, as I only use talk time and SMS. Dr U.C.Pandey

Dear Sir Mobile nos : :[protected], [protected] our address : SV Law associates, 26, 5th B Cross, IAS Colony, 16th Main, BTM Layout, 2nd Stage, Blore-76. With Reference to the given above mobile numbers, we have complained to you regarding the poor signal, but still no action is initiated, could you pls advise why are not able give us good service. Because of the above reason we are loosing business as well as customers.. will you bear our loss ????. we are basicly into profession of Advocacy and most of our bussiness on the Phone itself. Hope you understand our situation. If the same is rectified the same will be Highly Appreciated. Thanking you Vijayanand GH

Hi, i have deposited 250 rs 3 Month back to one of the airtel executive which came to my office for prepaid to postpaid migration ([protected]). He provided me a pay slip and told me that it can be refunded in my 2nd bill. Please refund my account and adjust it in my postpaid bill. Plaee find attched the screenshot of the pay slip. Thanks Madhuri [protected]

My credit card was misused to pay the AIRTEL bill as mentioned below on 19/01/15 "Your ICICI Bank Credit Card XXXX7007 has been used for a transaction of INR 4, 971.00 at AIRTEL PYMT-BILLDESK (January 19, 2015; 18:24:28 hrs.). Available credit balance on your card is Rs. 42, 029.00 and total credit limit is Rs. 47, 000.00." Kindly stop the payment made through this transaction and intimate ICICI and me accordingly after charge back. The intimation of this fradulent payment intimated to Airtel customer care immediately on 19/01/15. Thanking you V Muthukumar [protected]

Sir, My mobile number [protected] prepaid custumer . my special offer as on 19.01.15 is 3G 2GB data MRP 265 on airtel easy .i get this easy but benifit only 1.5 Gb 3g data . please get my 0.5 gb 3g data in my account shortly via airtel sevice provider...

Have contacted airtel customer care for converting my postpaid mobile no [protected] to prepaid mobile no. As instructed I have paid the pending amount and have submitted my documents at santhome Bharathi airtel showroom on 10th Jan 2015. They have informed that the prepaid Sim will be activated in 24 hours. It's been 9 days still the Sim is not yet activated. Also I have called customer care on alternative days to remind about Sim activation. They have mentioned that complaint have been registered and reference no[protected]. Seems like they wouldn't process the request until the next bill is generated. Please take necessary action for prepaid sim activation WITHOUT any further bill payment for this 9 days as its their fault that they haven't processed the request.

Dear Sir/Madam I am Yudhisthira Rout s/o- Hari Rout of address: Chattia, Gundichipada, Dist: Dhenkanal, State: Odisha, would like to bring into your notice that i have recently purchased a New airtel connection having mobile Number: [protected] which was successfully activated after verification of Name and address by dialing 59059 after which it worked for 10days very well, suddenly one day when i was busy in Medical case and wanted to make a call from my mobile i found that there is no incoming and no outgoing calls available, when ever i am dialling a number it says your mobile number is temporarily out of service please contact Customer care on 121, but when i am dialing 121 it says the same thing again, then tell me how can i contact customer care, even i dialled the no.198 then also it says the same thing. i have emailed to you regarding this above and in reply i got email asking again documents for reactivation, kindly clarify the where is the documents Gone which i have submitted to u before the sim activation??? I also have the acknowledge receipt as Proof of customer copy that is being given to me as a document receiving confirmation, now if airtel is not reactivating my connection within Next 24Hrs then i will not remain silent like that i will drag u to the court as i am myself an Advocate i dont hav to hire any lawyer for case proceedings, i will directly move to court and file a case of Fraud 420 for cheating and mental harrashment.as im totally fed up with this type of airtel services, such a bad service i have never seen, by keeping a mobile i have to use std booth all the time in this i have already lost Rs1000 near about amount that i will recover from Airetl only dont worry. in my home there is more than 9 connections i will port them out all to other operator immediately. This is my last email after this we shall meet in court if the sim services is not activated within the stipulated time period. Thanks & Regards Date: 19/Jan/2015 Your's Faithfully Place: Dhenkanal Yudhisthira Rout Contact No.+91-[protected] Email: [protected]@gmail.com

Sir, Your representatives from me have collected Rs. 400/- telling existing CUG customers are being given an opportunity of one more CUG for 6 monthly rental free and 75/- rent after 6moths. Believed on this I have paid RS 400/- but surprisingly your office demanding me to pay rent more than 280/- in two months after connection with other charges i.e more than 350/-. Sir, I submit that this issue is a serious concern from such a group of big organisation. Hence, I request you to kindly resolve the case and also I request you to deduct the amount I am due from my deposit of 400/- and seize the mobile no[protected] from now onwards and pay me balance amount. Sir, I request you to take care of such type of cheaters from your staff and they should be thrown away from your organisation.to safe gaurd the organisation. Regards, Bhima Shankar

I'm Sneh Ratn from Bokaro Steel City, Jharkhand my Airtel number : [protected]. Date 19.01.2015. Today I went to Airtel customercare Outlet at City centre, Sector-4, Bokaro steel City, Jharkhand complaining about my changing of my postpaid tariff plan. At the time of getting Postpaid connection I opt for Rs299 monthly plan But when i checked my Dec.2014 bill I noticed It is changed to 399 plan without any information, without any written application.on that behalf I ask about my bill tariff One of your customer care Executive Name Avijeet Kumar( Mob no. [protected]) talked me very rudely, misbehaving, used very rough language and scolding me like anything. I am very disappointing with your customer care executive.That fellow told me " Go and complain against me KOI MERA KUCH NAHI BIGAR SAKTA HAI." I have three more airtel connection in my family one more postpaid airtel no [protected](post-paid), [protected], [protected]. For this worst services from your staff member or Executive. please disconnect my all the four number or otherwise that fellow (Avijit kumar) say sorry in written and try to teach your staff that they never do such type of bad behavior with any customer . which affect your reputation in the market. This is not my mistake than why should i pay for 399 in place of 299 plan. change my plan from 399 to 299.

sir on 17 Jan 15 I recharge my mobile through freecharge but my amount is diducted and mobile is not rechare the diteal are blow Your prepaid mobile recharge for Rs. 98 is done! Dear Roshan keshri, Your recharge was successful. We hope you had a smooth and rewarding experience at FreeCharge. Below are your transaction details. [protected] Airtel, Rajasthan 0 Coupons Rs.98 Order ID : FCVA[protected] Date : 17-Jan-2015 Is there anything you want to share with us? Feedback, comments, suggestions or compliments - do write to [protected]@freecharge.in Download our Android App Recharge anywhere, anytime! Download Now! Need more help! For any assistence, contact [protected]@freecharge.in

sir, on 17 Jan 15 I recharge my mobile no [protected] through freecharge app my amount is diducted but still my mobile no [protected] is not recharge .its detail are Order ID: FCVA[protected] Transaction Amount: Rs.98 Operator Transaction ID: [protected] Recharged Number: [protected] so plz u do d needfull action . My mo is [protected] My email id is [protected]@gmail.com