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Airtel Complaints & Reviews

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Updated: Nov 1, 2026
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O
Om bind
from Mumbai, Maharashtra
Jan 26, 2015
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Address: Mumbai City, Maharashtra

Hi, I am Omprakash Bind and I am a one of the Airtel's Customer who has been charged more bill again and again . You Guys have wived off many time but now I am really pissed off by Airtel services and Airtel customer support representative. Let me explain what exactly happened this time. I requested you to please convert my postpaid plan into prepaid. Still i will not get the prpoer and satisfactory service then will will definitely to portability chnange service. Mobile no: [protected] email:- [protected]@rediffmail.com
Airtel customer support has been notified about the posted complaint.
Dear Customer,

This is with reference to your post dated 26 Jan. 2015. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    urs2006
    from Bhopal, Madhya Pradesh
    Jan 26, 2015
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    Address: Bhopal, Madhya Pradesh

    dear sir, my name is MOHAN KUMAR GUPTA & my customer ID is [protected].(Airtel digital TV) i am very very frosted, from your service and i am facing same type of problem from one year, & this type of problem is arises two time in one year, always when i recharge my account of airtel digital tv i found signal error evertime. i don't know why this type of problem arises & your staff also don't know. i have recharged my account this on month 25 january 2015 & when i switch my tv on i found signal error of B001. dear sir please take a need full action, other vise i have to take some need action against you. Mr.Mohan Kumar Gupta Contact no. [protected] customer ID: [protected]
    Airtel customer support has been notified about the posted complaint.
    Dear Customer,

    This is with reference to your post dated 26 Feb. 2015. We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

    Regards,
    Saurav Ahlawat
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.[protected]@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      P
      Parmanand Padal
      from Mumbai, Maharashtra
      Jan 26, 2015
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      Address: Mumbai City, Maharashtra

      I have opted Rs. 199.00 CUG plan in which there is unlimited 2G Internet + 10% discount on bill an converted my prepaid number to postpaid. Now I have received this month bill(11Dec to 12 Jan) amounting to Rs. 404.99 in which Rs. 278.44 is charged only for mobile internet usage. Why this anomaly? Kindly redress my problem and issue rectified bill for the above period to enable me to pay the bill at the earliest.
      Airtel customer support has been notified about the posted complaint.
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        N
        nagarajulawyer
        from Coimbatore, Tamil Nadu
        Jan 26, 2015
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        Address: Hyderabad, Andhra Pradesh

        My Cell.No[protected]
        I am Nagaraju Advocate Through my Bank paid Rs.200/- towards talk time of my friend mobile, No. [protected]

        amount deducted in my bank acccount vide nassage :

        26-Jan[protected]Jan-2015)
        TO TRANSFER
        INB BHARTI AIRTEL
        [protected]IG00MODFN7 TRANSFER TO [protected] STATE BANK OF INDIA O
        200
        But Talk Time of Rs.200/- not added to my friend mobile
        Register complaint and enquire and do the need ful
        Nagaraju Advocate
        Airtel customer support has been notified about the posted complaint.
        i WILL POST MY COMMENT AFTER YOUR ACTION
        My Mobile.No. [protected] and How to get airtel customer id
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          D
          ddias
          from Delhi, Delhi
          Jan 25, 2015
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          Address: Kolkata, West Bengal

          Respected sir/madam I am a regular user of a Airtel prepaid mobile sim. Which no Is [protected]. I want the previous six months call history details, eg. Incomong outgoing miscall sms, for a very urgent work. If you provide the details with my email id I will oblize to you. My email id is -- [protected]@gmail.com Plz do the needful as soon as possible. Thanking you.
          Airtel customer support has been notified about the posted complaint.
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            R
            Rajeswari Thangapandian
            from Hyderabad, Telangana
            Jan 25, 2015
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            Address: Madurai, Tamil Nadu

            customer service people are very irresponsible though they are charging for the services and useless to call to get their help.if we ask for a help they will make Decisions themselves to denying our request. For an example if you send a sms for one value added pack it will show that it's invalid and again if we try to do again it will get activate with Double charges. Regarding this if we call this customer care they will say that which is our mistakes and there is no option to cancel any value added pack even if it is activated by themself with Double charges. Then stupidly they will answer that two same pack can be utilized by one number / customer by paying double charges. They will make any plans at any time to steal the customer's money. Does mean we should not keep money in our account balance morethan 10 rupees:@ Let airtel people note that I m gonna Change the network soon by this month and I will surely suggest my friends to not use this network anymore I frustrated with the irresponsible answer given by the customer service people Mr. Satish, Mr Rajesh, Mr. Vishu. These people attend the call on 25th Jan 2015 at 20 hrs Advance wishes for HAPPY REPUBLIC DAY Regards Rajeswari Madurai
            Airtel customer support has been notified about the posted complaint.
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              V
              vkai
              Jan 25, 2015
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              Address: New Delhi, Delhi

              Today at 1447 Hrs I called Customer care and spoken to Mr. Singh (Sr. Team Leader) through my mother's no [protected] about my compliant no PR[protected] which is pending since 20th Jan (SMS received on 20th Jan saying "we will get back to you in 2 hours) and on 23rd Jan Team Leader Mr. Pankaj had assured me that he'll resolved the same in max. 72 Hrs. Later received a call from [protected] at 1450 Hrs (Customer care staff ) who abused me. "I would like to know if customer is still considered as God as only Devil can abuse a God??
              Airtel customer support has been notified about the posted complaint.
              Dear Customer,

              This is with reference to your post dated 25 Jan. 2015. We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

              Regards,
              Saurav Ahlawat
              airtel presence (airtel customer service team)
              bharti airtel ltd.
              airtel.[protected]@airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                A
                Abhash Kulshrestha
                from Bengaluru, Karnataka
                Jan 25, 2015
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                Address: Jabalpur, Madhya Pradesh

                Sir/madam, Kindly arrange to shift my fixedline & broadband connection no.[protected] . Connection presently working at TF - 05, dutt villa, napier town Jabalpur MP 482001. Now it is to be shifted to flat no. 104, Golden Home Near Ashiana apptt., infront of Naveen school, Napier Town JABALPUR MP 482001. Thanks Abhash Kulshrestha
                Airtel customer support has been notified about the posted complaint.
                Dear Mr. Kulshrestha,

                This is with reference to your post dated 25 Jan. 2015. We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                Regards,
                Saurav Ahlawat
                airtel presence (airtel customer service team)
                bharti airtel ltd.
                airtel.[protected]@airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  J
                  Jaskaran 2110
                  from Pilibhit, Uttar Pradesh
                  Jan 24, 2015
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                  Address: New Delhi, Delhi

                  I got new sim [protected] I called up to change my post plan.my previous plan was 299 with 6 packs I opted for [4local calls+2national roroaming], then I call to change the pack to [4 local calls+1 local&national sms+1national roaming] I ask him twice which plan you have change he said I have changed to 4 local calls+1 local&national sms+1national roaming after I hang up the call I got msg that ur plan changed to 3 local calls+1 local&national sms+1national roaming then I call back to customer service postpaid department he said sorry we can't change any thing after I ask for supervise person first he transfer to wrong department then same thing again then transfer tto different department then they hang up the call ii want my plan should be [4 local calls+1 local&national sms+1national roaming] please solve my problem as soon as possible Jaskaran [protected] Alternate no: [protected]
                  Airtel customer support has been notified about the posted complaint.
                  Dear Jaskaran,

                  This is with reference to your post dated 24 Jan. 2015. We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                  Regards,
                  Saurav Ahlawat
                  airtel presence (airtel customer service team)
                  bharti airtel ltd.
                  airtel.[protected]@airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    M
                    madahav
                    from Visakhapatnam, Andhra Pradesh
                    Jan 24, 2015
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                    Address: Bageshwar, Uttarakhand

                    i am retailer my no.demo.[protected] using 3years i am alrady using free hellotunes last 6months.i am calling customercare automaticaly deactivated, i am not telling deactivated.pls check recordig and pls solve problem.pls activated freehellotunes.
                    Airtel customer support has been notified about the posted complaint.
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                      J
                      Jagadish Reddy
                      from Bengaluru, Karnataka
                      Jan 24, 2015
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                      Address: Bangalore, Karnataka

                      I have been having problems related to Airtel's monthly data usage. My monthly data usage has considerably increased in a short period without any change in my internet surfing habits. There has been a huge amount of data theft or loss even with the computer and/or the router being switched off. And I've noticed this huge jump in data usage from the month after the Airtel Smartbytes Service was launched. My average monthly data usage was less than 20 GB initially. After airtel launched its smartbytes service, my data limit went dry on the 15th of every month (monthly billing cycle 25th of every month). Whereas, my monthly internet usage remained the same. I later upgrade to a 30 GB plan, which worked fine for about 2 months, post that, the same problem. I then decided to upgrade to an 80 GB plan, which again worked fine for just a month, however, I've started facing the same problem again. And the data limit would go dry just within just 15-20 days. And all this data usage/theft, without my internet surfing habits being changed. I mean, how can I go from a 10GB monthly data usage to 80 GB, with same internet surfing, and still its falling short every month. Apparently, I'm not the only one having these problems and after reading the above comments, I'm convinced that airtel's system is rigged on purpose or whatever. In a way, we're being forced to buy smartbytes and the customer service, as usual, is of no help in this regard. Please bring this matter to light and someone help resolve this. Jagadish Reddy Bangalore
                      Airtel customer support has been notified about the posted complaint.
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                        A
                        Avi Poddar
                        from Mumbai, Maharashtra
                        Jan 24, 2015
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                        Address: Mumbai City, Maharashtra

                        i am an 8 year old patron of airtel. i lost my phone and got a duplicate sim issued its a been a week and my number is still not activated have been following up call centre and airtel gallery on a daily basis and even on mails no one is even ready to help no replies to mail or customer complaints is this the kind of service expected from the leading telecom company simple pathetic to say the least Avijit alternate contact - [protected]
                        Airtel customer support has been notified about the posted complaint.
                        Dear Mr. Poddar,

                        This is with reference to your post dated 24 Jan. 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at airtel.[protected]@airtel.com

                        Regards
                        Saurav Ahlawat
                        airtel presence (airtel customer service team)
                        bharti airtel ltd.
                        airtel.[protected]@airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          A
                          arun00011
                          from Bengaluru, Karnataka
                          Jan 23, 2015
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                          Address: Bangalore, Karnataka

                          Hi, My number is [protected]. And i saw i lost around 15-20 rs on jan 2015 saying download data but mobile data is off. I called customer care and he said my zero rental plan is active by default which charge even though iam not using it. I didnt activate this service and no one told me this service is up. Please take necessary action.
                          Airtel customer support has been notified about the posted complaint.
                          Dear Arun,

                          This is with reference to your post dated 23 Jan. 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at airtel.[protected]@airtel.com

                          Regards
                          Saurav Ahlawat
                          airtel presence (airtel customer service team)
                          bharti airtel ltd.
                          airtel.[protected]@airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Hi,

                          I didnt get any call or mail regarding this and the issue still not resolved. I already send a mail to airtel customer care regarding this and no response after that only i submitted my complaint here. I think this agianst the TRY regulations and the goverment should take necessary steps to avoid this types of behaviour.

                          Regards
                          Arun
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                            M
                            Manish Raj Pandey
                            from Mumbai, Maharashtra
                            Jan 23, 2015
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                            Dear sir/mam, I am facing alot of problem due to low signaling in my home town area.it create alot of hurdles during the conversation.kindly resolve this issue.my whole village is facing this problem.my all family members are having airtel ' network.so pls do this need ful Village-Gaighat, reoti dist-ballia 277209 contact no-[protected]
                            Airtel customer support has been notified about the posted complaint.
                            Dear Mr. Pandey,

                            This is with reference to your post dated 23 Jan. 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at airtel.[protected]@airtel.com

                            Regards
                            Saurav Ahlawat
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            airtel.[protected]@airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              N
                              narender jeet singh
                              from Delhi, Delhi
                              Jan 23, 2015
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                              Address: New Delhi, Delhi

                              Madam/Sir, I live in new Delhi Malviya Nagar, I purchased your new 3g.sim, no. [protected], with 3g. service dated on 8/12/2014, and purchased/charged your internet data pack of Rs. 255, Further I want to your kind attention that your above mentioned 3g. service is being Disappeared for 3 to 6 hours out of 24 hours. daily.and also, whenever your 3g. service available I try to use "You tube" for any video songs always shows buffering. By this mail I want to inform you that Earlier I was using VODA 3g. service with that I had some bitter experienced due to that I purchased your 3g.sim and your service, to get rid of Voda, But this end I am facing above mentioned problem. You are requested that kindly rectify the above mentioned problems. Thanking you, Narinder Jeet Singh
                              Airtel customer support has been notified about the posted complaint.
                              Madam/Sir, I live in new Delhi Malviya Nagar, I purchased your new 3g.sim, no. [protected], with 3g. service dated on 8/12/2014, and purchased/charged your internet data pack of Rs. 255, Further I want to your kind attention that your above mentioned 3g. service is being Disappeared for 3 to 6 hours out of 24 hours. daily.and also, whenever your 3g. service available I try to use "You tube" for any video songs always shows buffering. By this mail I want to inform you that Earlier I was using VODA 3g. service with that I had some bitter experienced due to that I purchased your 3g.sim and your service, to get rid of Voda, But this end I am facing above mentioned problem. You are requested that kindly rectify the above mentioned problems.
                              Thanking you,
                              Narinder Jeet Singh
                              Dear Mr. Singh,

                              This is with reference to your post dated 23 Jan. 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at airtel.[protected]@airtel.com

                              Regards
                              Saurav Ahlawat
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              airtel.[protected]@airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                farhanqazi
                                from Mumbai, Maharashtra
                                Jan 23, 2015
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                                Address: Mumbai City, Maharashtra

                                airtel has hired in thier appellate / nodal dept. who try to be oversmart. According to them they are always right and customer is always wrong.Hence I have port out my service from airtel, How can airtel expect me to pay the bill without sending me the bill. Despite of repeated request no bill is sent to me yet. My service is barred due to the same now...
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  selvakumar 1967
                                  from Hyderabad, Telangana
                                  Jan 23, 2015
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                                  Address: Madurai, Tamil Nadu

                                  My number is [protected]. I have recharge Rs.200/- through internet banking. The amount was debited from my SBI account but the amount not credited in the above number. Please take necessary action to recharge the above no.

                                  For quries call [protected],

                                  Thanking You,
                                  Expect your early reply.
                                  Airtel customer support has been notified about the posted complaint.
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                                    N
                                    nishu@cc
                                    from Hyderabad, Telangana
                                    Jan 23, 2015
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                                    Resolved

                                    Hello, Today, 23rd Jan 2015, i purchased a recharge card and when i scratched it some digits of the PIN code were lost. So please kindly help me to recover pin. Below are the details of my purchase, Top-UP Voucher: Rs 20 Serial No: [protected] PIN : 9*2*5417*2058295 Phone No : [protected] Also after trying to recharge repeatedly i got a message saying, " You are Barred from this service " . Please kindly look into it as soon as possible.
                                    Complaint marked as Resolved 
                                    Thank you for addressing my issue. You can close this post now. Ms.Anita called me and the voucher worth talk time has been reflected to my no. Thank you again for the help. The only issue is that i got a call from a fraud person who posed as a airtel employee. So try to implement mechanism by which only your staff can see our contact details.
                                    Airtel customer support has been notified about the posted complaint.
                                    Jan 28, 2015
                                    Updated by nishu@cc
                                    Its been 3 days and no one from Airtel approached me to solve my issue.
                                    Please see that my concerns are considered and swift actions are taken to solve them.
                                    Feb 01, 2015
                                    Updated by nishu@cc
                                    Thank you for addressing my issue.
                                    You can close this post now.
                                    Its been 3 days and no one from Airtel approached me to solve my issue.
                                    Please see that my concerns are considered and swift actions are taken to solve them.
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                                      V
                                      vishnuol
                                      Jan 22, 2015
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                                      Address: Kottayam, Kerala

                                      Sir...Yesterday, i got a service message that "check your offers and buy or create your own pack, click Free "http://airtellive.com/129store" "But i lost my 50% of balance due to entering to this site, i called customer care, but they didn't solved my problem...So please Recredit the losted money to my account.
                                      Airtel customer support has been notified about the posted complaint.
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                                        S
                                        Shankar prasad V B
                                        from Bengaluru, Karnataka
                                        Jan 22, 2015
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                                        Address: Mandya, Karnataka

                                        well i lost my phone while i ws travelling in bus.! i remeber i saw mobile while i ws boarding bus, but later after few minutes i realised my phone ws missing.! immidately i visited service center wich was closed because of late night. than i called customer care where they said they cant cancell since the sim s postpaid provided by company..! wt the hell y cant te cancel if ts corporate sim?? well please do block my as soon as possible so that, problem may be avoided! plz


                                        Myself
                                        Shankar prasad V B
                                        [protected]
                                        imei [protected]
                                        i lost my sim while travelling in bus from maddur to mandya!


                                        plz do convey result of request and my email is [protected]@gmail.com
                                        Airtel customer support has been notified about the posted complaint.
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