Airtel Complaints & Reviews

My airtel 4g Broadband stopped working last friday 23rd Jan 15 and i had raised a complaint about it. They told me that the issue would be resolved in 48 hours. I called them after 48 hours and I was told that my complaint was cancelled (without resolving) automatically due to some 'technical issue'. And since then I have been following up with them and all they do is lie. They say they will send someone in 4 hours, half day ..bla bla.. and they dont even bother to call/email/mess. Now they cooked up some new date saying that the issue would be resolved by 30th Jan 15. I have never seen such unprofessional bunch of liars.. who think customers are fools and should be treated with utter disrespect

I have already paid the bill for my postpaid airtel number (mysore, Karnataka connection) for november and december'14 . Then I cancelled the number in december after the bill cycle. Customer care said that i will get some 50 to 100rs bill for the days in between the request to close and closing. I didn't get any msg for the bill the whole december and in january suddenly i get a call that my bill amount is around Rs1300. Even after that when i wanted to pay it online it says that number doesn't exist which is obvious as the number was closed during mid december. The fine over the bill is increasing day by day. My airtel postpaid number was : [protected]

I had been an Airtel Billing user and had been active since portability from Loop to Airtel since last year. While i had been on roaming till 26th night, Yesterday early morning 26th Jan around 6am, i found warning in my mobile that my data limit which i had set in warning had crossed the limit. I just checked out by sending an message at 6.30am from mobile "DATAUSE" to 121 and got a reply that 46MB data was used till 4.03 am. I rechecked it again around 8am and it was showing the use of 434MB 3G Data till 7am. While my mobile battery drained on 25th night so i kept on charging and left it on table. All my application as well as other GPRS n Tethering was off; so how come i am getting that 388MB extra. I feel something fishy about the issue as my average Internet usage in last 6 month is 250MB and this time it is showing 434MB(that too 388MB in 2 hours) in 6 days(Billing cycle is from 20) I use it mostly for Watsapp application and in some case may be Internet browser. All my downloads happen on WIFI as it is installed at office as well as home. I hope the company will look into this matter and reverse all that data that had been added erroneously and do the needful. Regards Jaikumar [protected]

My id: [protected] and Mobile no. [protected]... I'm not using Airtel DTH service from last 6 Months but I received SMS and Calls Regularly with different scheme. Recently I received sms and call which offered me to recharge with 6 months and get extra 6 months. I have all messages and call details related schemes. But today i recharged of 6 months 1580 Rs after confirmation and after recharge Custemer care employee says there is no any Scheme. Really it's a big fraud. I want my offered back means extra 6 month validity, total 12 month... i want justice in anyway as early as possible...

Hi, I am Omprakash Bind and I am a one of the Airtel's Customer who has been charged more bill again and again . You Guys have wived off many time but now I am really pissed off by Airtel services and Airtel customer support representative. Let me explain what exactly happened this time. I requested you to please convert my postpaid plan into prepaid. Still i will not get the prpoer and satisfactory service then will will definitely to portability chnange service. Mobile no: [protected] email:- [protected]@rediffmail.com

dear sir, my name is MOHAN KUMAR GUPTA & my customer ID is [protected].(Airtel digital TV) i am very very frosted, from your service and i am facing same type of problem from one year, & this type of problem is arises two time in one year, always when i recharge my account of airtel digital tv i found signal error evertime. i don't know why this type of problem arises & your staff also don't know. i have recharged my account this on month 25 january 2015 & when i switch my tv on i found signal error of B001. dear sir please take a need full action, other vise i have to take some need action against you. Mr.Mohan Kumar Gupta Contact no. [protected] customer ID: [protected]

I have opted Rs. 199.00 CUG plan in which there is unlimited 2G Internet + 10% discount on bill an converted my prepaid number to postpaid. Now I have received this month bill(11Dec to 12 Jan) amounting to Rs. 404.99 in which Rs. 278.44 is charged only for mobile internet usage. Why this anomaly? Kindly redress my problem and issue rectified bill for the above period to enable me to pay the bill at the earliest.

My Cell.No[protected]
I am Nagaraju Advocate Through my Bank paid Rs.200/- towards talk time of my friend mobile, No. [protected]

amount deducted in my bank acccount vide nassage :

26-Jan[protected]Jan-2015)
TO TRANSFER
INB BHARTI AIRTEL
[protected]IG00MODFN7 TRANSFER TO [protected] STATE BANK OF INDIA O
200
But Talk Time of Rs.200/- not added to my friend mobile
Register complaint and enquire and do the need ful
Nagaraju Advocate

Respected sir/madam I am a regular user of a Airtel prepaid mobile sim. Which no Is [protected]. I want the previous six months call history details, eg. Incomong outgoing miscall sms, for a very urgent work. If you provide the details with my email id I will oblize to you. My email id is -- [protected]@gmail.com Plz do the needful as soon as possible. Thanking you.

customer service people are very irresponsible though they are charging for the services and useless to call to get their help.if we ask for a help they will make Decisions themselves to denying our request. For an example if you send a sms for one value added pack it will show that it's invalid and again if we try to do again it will get activate with Double charges. Regarding this if we call this customer care they will say that which is our mistakes and there is no option to cancel any value added pack even if it is activated by themself with Double charges. Then stupidly they will answer that two same pack can be utilized by one number / customer by paying double charges. They will make any plans at any time to steal the customer's money. Does mean we should not keep money in our account balance morethan 10 rupees:@ Let airtel people note that I m gonna Change the network soon by this month and I will surely suggest my friends to not use this network anymore I frustrated with the irresponsible answer given by the customer service people Mr. Satish, Mr Rajesh, Mr. Vishu. These people attend the call on 25th Jan 2015 at 20 hrs Advance wishes for HAPPY REPUBLIC DAY Regards Rajeswari Madurai

Today at 1447 Hrs I called Customer care and spoken to Mr. Singh (Sr. Team Leader) through my mother's no [protected] about my compliant no PR[protected] which is pending since 20th Jan (SMS received on 20th Jan saying "we will get back to you in 2 hours) and on 23rd Jan Team Leader Mr. Pankaj had assured me that he'll resolved the same in max. 72 Hrs. Later received a call from [protected] at 1450 Hrs (Customer care staff ) who abused me. "I would like to know if customer is still considered as God as only Devil can abuse a God??

Sir/madam, Kindly arrange to shift my fixedline & broadband connection no.[protected] . Connection presently working at TF - 05, dutt villa, napier town Jabalpur MP 482001. Now it is to be shifted to flat no. 104, Golden Home Near Ashiana apptt., infront of Naveen school, Napier Town JABALPUR MP 482001. Thanks Abhash Kulshrestha

I got new sim [protected] I called up to change my post plan.my previous plan was 299 with 6 packs I opted for [4local calls+2national roroaming], then I call to change the pack to [4 local calls+1 local&national sms+1national roaming] I ask him twice which plan you have change he said I have changed to 4 local calls+1 local&national sms+1national roaming after I hang up the call I got msg that ur plan changed to 3 local calls+1 local&national sms+1national roaming then I call back to customer service postpaid department he said sorry we can't change any thing after I ask for supervise person first he transfer to wrong department then same thing again then transfer tto different department then they hang up the call ii want my plan should be [4 local calls+1 local&national sms+1national roaming] please solve my problem as soon as possible Jaskaran [protected] Alternate no: [protected]

i am retailer my no.demo.[protected] using 3years i am alrady using free hellotunes last 6months.i am calling customercare automaticaly deactivated, i am not telling deactivated.pls check recordig and pls solve problem.pls activated freehellotunes.

I have been having problems related to Airtel's monthly data usage. My monthly data usage has considerably increased in a short period without any change in my internet surfing habits. There has been a huge amount of data theft or loss even with the computer and/or the router being switched off. And I've noticed this huge jump in data usage from the month after the Airtel Smartbytes Service was launched. My average monthly data usage was less than 20 GB initially. After airtel launched its smartbytes service, my data limit went dry on the 15th of every month (monthly billing cycle 25th of every month). Whereas, my monthly internet usage remained the same. I later upgrade to a 30 GB plan, which worked fine for about 2 months, post that, the same problem. I then decided to upgrade to an 80 GB plan, which again worked fine for just a month, however, I've started facing the same problem again. And the data limit would go dry just within just 15-20 days. And all this data usage/theft, without my internet surfing habits being changed. I mean, how can I go from a 10GB monthly data usage to 80 GB, with same internet surfing, and still its falling short every month. Apparently, I'm not the only one having these problems and after reading the above comments, I'm convinced that airtel's system is rigged on purpose or whatever. In a way, we're being forced to buy smartbytes and the customer service, as usual, is of no help in this regard. Please bring this matter to light and someone help resolve this. Jagadish Reddy Bangalore

i am an 8 year old patron of airtel. i lost my phone and got a duplicate sim issued its a been a week and my number is still not activated have been following up call centre and airtel gallery on a daily basis and even on mails no one is even ready to help no replies to mail or customer complaints is this the kind of service expected from the leading telecom company simple pathetic to say the least Avijit alternate contact - [protected]

Hi, My number is [protected]. And i saw i lost around 15-20 rs on jan 2015 saying download data but mobile data is off. I called customer care and he said my zero rental plan is active by default which charge even though iam not using it. I didnt activate this service and no one told me this service is up. Please take necessary action.

Dear sir/mam, I am facing alot of problem due to low signaling in my home town area.it create alot of hurdles during the conversation.kindly resolve this issue.my whole village is facing this problem.my all family members are having airtel ' network.so pls do this need ful Village-Gaighat, reoti dist-ballia 277209 contact no-[protected]

Madam/Sir, I live in new Delhi Malviya Nagar, I purchased your new 3g.sim, no. [protected], with 3g. service dated on 8/12/2014, and purchased/charged your internet data pack of Rs. 255, Further I want to your kind attention that your above mentioned 3g. service is being Disappeared for 3 to 6 hours out of 24 hours. daily.and also, whenever your 3g. service available I try to use "You tube" for any video songs always shows buffering. By this mail I want to inform you that Earlier I was using VODA 3g. service with that I had some bitter experienced due to that I purchased your 3g.sim and your service, to get rid of Voda, But this end I am facing above mentioned problem. You are requested that kindly rectify the above mentioned problems. Thanking you, Narinder Jeet Singh

airtel has hired in thier appellate / nodal dept. who try to be oversmart. According to them they are always right and customer is always wrong.Hence I have port out my service from airtel, How can airtel expect me to pay the bill without sending me the bill. Despite of repeated request no bill is sent to me yet. My service is barred due to the same now...