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Updated: Nov 11, 2025
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P
pathy888
from Delhi, Delhi
Jun 28, 2014
Resolved
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Resolved

Address: Malappuram, Kerala

Hello Airtel guys, This is the message I receive when I try to access 'Last 5 transcations' since 8am today. This is outrageous. Could yout please DO SOMETHING ABOUT IT???? 'The connection was reset The connection to the server was reset while the page was loading. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.'
Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Dear Pathy,

This is with reference to your post dated 28 June 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Dear Pathy,

This is with reference to your post dated 28 Jun. 2014. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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    S
    satish.koladiya
    from Ahmedabad, Gujarat
    Jun 28, 2014
    Resolved
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    Resolved

    Address: Surat, Gujarat

    i have airtel post paid connection, but for some personal reasons i want to deactivate or cancel my number, please cancel my number. i have requested call center many times but they generate bill or this month my number is to be cancel is [protected]
    Aug 14, 2020
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Dear Mr. Koladiya,

    This is with reference to your post dated 28 June 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
    You can also get in touch with us at airtel.[protected]@in.airtel.com

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.[protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
    Dear Mr. Koladiya,

    This is with reference to your post dated 28 June 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
    We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
    Look forward to hearing from you.

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.[protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
    still my complaint is not resolved. my contact no is [protected]
    still no action is taken please help me.

    my email id:[protected]@gmail.com

    contact no: [protected]
    have airtel post paid connection, but for some personal reasons i want to deactivate or cancel my number, please cancel my number. i have requested call center many times but they generate bill or this month my number is to be cancel is [protected]
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      R
      Rohan Chawan
      from Mumbai, Maharashtra
      Jun 28, 2014
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      Address: Thane, Maharashtra

      I used my Airtel Prepaid Number from last more than 3 years. Yesterday, they stopped my outgoing calls diretcly without any notifications. When i asked to customer care that time they told me because of Tele-verification process outgoing calls restricted. After so many years how come its possible this reason and also this thing happened then its their duty to call me directly for tele-verification at any time. Directly stop all facilities it's not the right way. Please help out with the action against it. Thanks
      Airtel customer support has been notified about the posted complaint.
      Dear Mr. Chawan,

      This is with reference to your post dated 28 June 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
      Look forward to receiving the required details at airtel.[protected]@in.airtel.com

      Regards,
      Saurav Ahlawat
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      airtel.[protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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        S
        sandeep Pangerkar
        from Mumbai, Maharashtra
        Jun 28, 2014
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra

        Hi, I got SMS from airtel AM-ARWSVC your credit limit has been revised to Rs-5800/ with effect from 17th june-14. I don't know who said increased my bill credit give me the clarification who told to increased my credit limit. My previsious credit limit Rs-1000/ . I am request to cancelled my last credit limit & minimum credit limit Rs-500/ do it. I call customer care number for this SMS (for my bill credit limit complaint's) but they can no give properly answer about this & till i am not received massage from Ur side (AIRTEL) for cancelled my last credit limit SMS. Regards Sandeep Pangerkar
        +1 photos
        Aug 14, 2020
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Dear Mr. Pangerkar,

        This is with reference to your post dated 28 Jun. 2014. We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

        Regards,
        Sandeep Kumar
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        airtel.[protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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          A
          AlindaAlind
          from Mumbai, Maharashtra
          Jun 27, 2014
          Resolved
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          Resolved

          Address: Pune, Maharashtra

          I filed the complaint Number OT[protected]. It has been suo moto closed at customer care level without informing me the outcome. In view of substandard service I was forced to close the connection and gave the details of the person who handled it. The complaint has been closed without telling me who will refund the cost of the dongle which was one of the issues raised in the complaint. Now further complaints cannot be filed as the complaints page continues to reject submission of the complaing repeatedly giving the message that the authentication code in the black box is incorrect. I have taken screen shots to show how Airtel harass customers and waste their time..
          Aug 14, 2020
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Dear Customer,

          This is with reference to your post dated 27 June 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
          Look forward to receiving the required details at airtel.[protected]@in.airtel.com

          Regards,
          Saurav Ahlawat
          Airtel Presence (Airtel Customer Service Team)
          Bharti Airtel Ltd
          airtel.[protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
          Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
          This is with reference to Airtel complaint Number OT[protected].
          No action taken as yet.
          I was asked to provide the account number. As the ervice was not started and no such number was communicated to me, why this information has been asked, is not clear.
          The SIM number for 4G, [protected], was informed by the Airtel executive, Mr. Anant, (mobile [protected]).
          I have obtained a different service provider mobile connection [protected] and I can be contacted on this number, if required.
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            S
            Sabitabrata Ghosh
            from Kolkata, West Bengal
            Jun 27, 2014
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            Address: Jalpaiguri, West Bengal

            Dear Sir, I am willing to state the following for your kind information & necessary action please. I am using a AIRTEL SIM (Mobile no:[protected]) for using 3G net/data facility through a AIRTEL DONGLE. On[protected] I did a online recharge of Rs.249/-.at 08:23:48AM (TXN ID:[protected] as per the available plan as advised in the airtel website for 1GB 3G Data Plan.After recharge I got the sms intimating about sucessful recharge.But I found that the 1GB data was not credited and later at evening again I did an another online recharge of Rs.449/-for 2.5GB 3G data plan. When on[protected] I inquired about the fact with Airtel customer care they are accepting about the recharge of 249 but telling that there is no such plan of Rs.249/- is available for 1GB 3G data with Airtel. Where as till now it is shown in AIRTEL website for online recharge. Now tell me how Airtel is doing this.Is it justified to their loyal customer. I need your intervention within the matter and please take an early and eye catching action against AIRTEL so that further they can't dare to cheat the people. Regards. Sabitabrata Ghosh [protected]
            Airtel customer support has been notified about the posted complaint.
            Dear Mr. Ghosh,

            This is with reference to your post dated 27 June 2014. We would like to confirm that we have shared the resolution details with you.
            Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

            Regards,
            Saurav Ahlawat
            Airtel Presence (Airtel Customer Service Team)
            Bharti Airtel Ltd
            airtel.[protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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              C
              Civil Kaizo
              from Mumbai, Maharashtra
              Jun 27, 2014
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              Address: New Delhi, Delhi

              My airtel prepaid mobile number +91-[protected] has been out of service for about 2 months. I am baffled at this sudden reckless folding of services, unduly and inordinately. My number was on roaming (Stationed at Rajasthan since December 2013) but it was under active usage. I recharged it regularly and made/received calls and SMS through it. My details are given below: Registered No. - +91-[protected] Registered Name - Sandeep Nammi E-Mail - [protected]@gmail.com Area Circle - Delhi NCR (Rajendra Nagar) Alternate Contact No. - +91-[protected] I have been unable to use it for more than 2 months now, Why this number was hibernated must be explained to me. The number should be made active forthwith without any delay and with recompense of balance therein.
              Airtel customer support has been notified about the posted complaint.
              Dear Mr. Kaizo,

              This is with reference to your post dated 27 June 2014. We would like to confirm that we have shared the resolution details with you.
              Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

              Regards,
              Saurav Ahlawat
              Airtel Presence (Airtel Customer Service Team)
              Bharti Airtel Ltd
              airtel.[protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                L
                LAKSHMIKANT DAS
                Jun 27, 2014
                Resolved
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                Resolved

                Address: Burdwan, West Bengal

                Respected sir,   Airtel customer care called me from no +[protected] to my Airtel no [protected] yesterday (26/06/2014) at 16.19 hrs which offering to recharge Rs 25 to get 250 MB 2G data ( 125 MB instantly valid for 5 days and rest 125 MB would be credited in next 4 hours valid for 15 days.)
                I have recharged rs 25 but got only 125 MB 2G data valid for 5 days. One day over, but rest 125 MB  is not credited to my account.
                To know the details, I called the customers care, one received the call & disagree to credit the rest data balance.
                Please solve the problem.
                Thank you.
                Aug 14, 2020
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Dear Mr. Das,

                This is with reference to your post dated 27 June 2014. We would like to confirm that we have shared the resolution details with you.
                Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                Regards,
                Saurav Ahlawat
                Airtel Presence (Airtel Customer Service Team)
                Bharti Airtel Ltd
                airtel.[protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                  V
                  Vedantpatel
                  from Mumbai, Maharashtra
                  Jun 27, 2014
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka

                  Dear All @ Airtel, This is to bring to your attention again on the bad service and reception of Airtel services for which I have prescribed on both mobile services as well as broadband.. In spite of repeated complaints, no action has been sought.. I would like to take this on escalation path.. Please note my complaint again.. Mobile numbers – [protected] –Vedant Patel [protected] –ISS Intergrated services- User- Vedant Patel [protected]- Albina Patel(Wife) The reception in and around the premise of No 24, 3rd cross, Vaikuntam layout, Near Vaikuntam apartment Bangalore 560037 is very poor or negligible..We need to come onto the street to make or receive calls..Same is the issue with all subscribers in my neighborhood..All have similar complaints.. Do you suggest we go for alternate mobile service provider or are you going to do something..
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Dear Mr. Patel,

                  This is with reference to your post dated 27 June 2014. We would like to confirm that we have shared the resolution details with you.
                  Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                  Regards,
                  Saurav Ahlawat
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  airtel.[protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                    P
                    piyush1974
                    from Mumbai, Maharashtra
                    Jun 27, 2014
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                    I received a call from[protected], supposedly promotion call number from airtel person at 14:03 on 26.06.14.He said that I was a valued customer and need to tell me about some scheme. I told him that I am busy in OPD (since I am a doctor) and please don't disturb me. He kept on arguing to explain me the scheme. He also went to the extent of saying that "jab paise katenge to pata chalega".I would like to look into ther professionalism of the team who are disturbing us at odd times and arguing with us and using offending language.If we are not interested to talk to them, thay should just say "thank you".
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                      G
                      gulughosh
                      from Kolkata, West Bengal
                      Jun 27, 2014
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                      Address: Kolkata, West Bengal

                      The subject monthly bill has not been received for the month of June'14 subsequent to my consent for autopay option to HDFC bank . The payment against the bill amount has already been credited to AIRTEL based on the intimation sent by AIRTEL to HDFC bank Card Division but no bill has been sent to me so far . In absence of the bill I am in trouble to claim the amount back from my employer . Pls send me the bill immediately . Regards Goutam Ghosh D-13.7, NBCC VIBGYOR TOWER NEW TOWN ( Near AXIS MALL ) KOLKATA -700156 Consumer no 16501869 Tel No[protected]
                      Airtel customer support has been notified about the posted complaint.
                      Dear Mr. Ghosh,

                      This is with reference to your post dated 27 June 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
                      You can also get in touch with us at airtel.[protected]@in.airtel.com

                      Regards,
                      Saurav Ahlawat
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      airtel.[protected]@in.airtel.com
                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                      Dear Mr. Ghosh,

                      This is to inform you that your concern listed 27 Jun. 2014 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at airtel.[protected]@in.airtel.com

                      We assure you that we are committed to resolving the issue to your satisfaction.

                      Regards,
                      Sandeep Kumar
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      airtel.[protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                      Dear Mr. Ghosh,

                      This is with reference to your post dated 27 June 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                      We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

                      Look forward to hearing from you.

                      Regards
                      Saurav Ahlawat
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      airtel.[protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                        G
                        Gentleraj
                        Jun 27, 2014
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                        Address: Chennai, Tamil Nadu

                        Dear Sir/ Madam, I am Dr. Rajendran and got Airtel sim in chennai, No is [protected]. I came to Dubai and without giving any notification my sim is deactivated. This is second time I am facing the same problem. I used this number just 2 weeks before and received messages, but Airtel customer service says reason for deactivation that i did not use this sim for last 3 months. But I have received more than 100 messages in last months. I was not informed before about deactivation and I did not get any email from Airtel or call or messages. How they can disconnect without giving information to customer? They expect me to come to India and reactivate. Does any one can come to India only for reconnection??Kindly solve this problem. With regards, Dr. Rajendran
                        Airtel customer support has been notified about the posted complaint.
                        Dear Dr. Rajendran,

                        This is with reference to your post dated 27 June 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
                        You can also get in touch with us at airtel.[protected]@in.airtel.com

                        Regards
                        Saurav Ahlawat
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        airtel.[protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                        Dear Dr. Rajendran,

                        This is with reference to your post dated 27 June 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                        We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
                        Look forward to hearing from you.

                        Regards
                        Saurav Ahlawat
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        airtel.[protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                          Sajmin8
                          from Bengaluru, Karnataka
                          Jun 27, 2014
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                          Address: Chennai, Tamil Nadu

                          On June 11 th had enabled smsm booster of 18, but at a later point of time i noticed that i was not active after 2 days, i was charged one rupee per sms, very cheap and mischevious activity done by Airtel. I was customer of Airtel from 2006 till date. After this incident i am planning to port my number to other network PFB the recharged evidene - As attachment link is not working updating the evidence here.. Namaste! Online recharge transaction has been processed successfully for your airtel prepaid mobile 99xxxxxxx1. Transaction ID[protected] Amount (Rs.) - 18.0 Best Regards, Team Airtel Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. For further assistance, call 121 for general queries(agent assistance is chargeable at 50p/3 min), call 198 for complaints This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
                          Airtel customer support has been notified about the posted complaint.
                          Dear Customer,

                          This is with reference to your post dated 27 June 2014. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
                          If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

                          Regards
                          Saurav Ahlawat
                          Airtel Presence (Airtel Customer Service Team)
                          Bharti Airtel Ltd
                          airtel.[protected]@in.airtel.com
                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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                            saurabhgw007
                            from Gurgaon, Haryana
                            Jun 27, 2014
                            Resolved
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                            Resolved

                            Address: Gonda, Uttar Pradesh

                            sir, I have recharged my mob.[protected] with ₹196... Via paytm not get any balance sms recieved (Recharge successful for Rs 196.00 .Talktime Credited: Rs 0.00, Processing Fee: Rs 174.44, Service Tax: Rs 21.56. Current Balance: Rs 2.75. Validity :28-Nov-30) so kindly send my money back to my acc. Sbi ..[protected]..
                            Jan 11, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Jun 27, 2014
                            Updated by saurabhgw007
                            someone called as customer
                            care executive and transfer in money into other ([protected]) by taking all data of debit card and 3d secure also ...
                            Verified Support
                            Jul 14, 2014
                            Airtel Customer Care's response
                            Dear Saurabh,

                            This is with reference to your post dated 27 June 2014. We would like to confirm that we have shared the resolution details with you.
                            Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                            Regards,
                            Saurav Ahlawat
                            Airtel Presence (Airtel Customer Service Team)
                            Bharti Airtel Ltd
                            airtel.[protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                            Dear Saurabh,

                            This is with reference to your post dated 27 June 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
                            You can also get in touch with us at airtel.[protected]@in.airtel.com

                            Regards
                            Saurav Ahlawat
                            Airtel Presence (Airtel Customer Service Team)
                            Bharti Airtel Ltd
                            airtel.[protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                              R
                              Rahul Jaykar
                              from Jalandhar, Punjab
                              Jun 26, 2014
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                              Sir my airtel sim had broken and I had re-issued the sim from the airtel store situated at " outside dhawan coony, ferozepur city (152002) " on 26th june. The owner of the store had asked for my id proof and charged me Rs. 100 When I asked him that the actual charges are Rs. 25 and why was he charging Rs. 100 which is 4 times from me. I told him that I had re-issued my other airtel sim from chandigarh where I was charged Rs. 25. Then he replied that at chandigarh Airtel itself pay the rents for the stores whereas in ferozepur we ourselves had to pay rent for the airtel stores, so he was charging Rs. 100 from me. The argue is not about the extra Rs. 75 he charged from me. The thing is that if he has charged me Rs. 100. It means he is charging 4 times from every customer which is wrong according to me. Do the needful. Details of SIM re-issued: SIM No.[protected] Own Details: RAHUL ARORA [protected]
                              Airtel customer support has been notified about the posted complaint.
                              Dear Mr. Arora,

                              This is with reference to your post dated 26 June 2014. We would like to confirm that we have shared the resolution details with you.
                              Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                              Regards,
                              Saurav Ahlawat
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              airtel.[protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                V
                                Vishal Kalsi
                                Jun 26, 2014
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                                Address: Chennai, Tamil Nadu

                                Hello, I have purchased Airtel prepaid SIM on June 20th and submitted all my documents. The shopkeeper said it will be activated with in 24 hrs. Now its been 6 days and still the card is not activated. Below are the SIM card details: PKD CODE: POWER PACK CH/TN 2/A411 SIM number:[protected]/5 Mobile No. [protected] Please expedite the SIM activation process.
                                +1 photos
                                Airtel customer support has been notified about the posted complaint.
                                Dear Mr. Kalsi,

                                This is with reference to your post dated 26 June 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
                                You can also get in touch with us at airtel.[protected]@in.airtel.com

                                Regards
                                Saurav Ahlawat
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                airtel.[protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                Dear Mr. Kalsi,

                                This is with reference to your post dated 26 June 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                                We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
                                Look forward to hearing from you.

                                Regards
                                Saurav Ahlawat
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                airtel.[protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                  M
                                  mailtovivekshah
                                  from Kolkata, West Bengal
                                  Jun 26, 2014
                                  Resolved
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                                  Resolved

                                  Address: Kolkata, West Bengal

                                  Hi my self vivek kumar I received call from airtel, They said about the airtel 4g net benefit. After lesson her word i find tds offer suitable for me. I agree to take airtel prepaid connection, I provide suitable time to agent will come to me and i will take connection. Next day he will come showed me demo and provide me one airtel dongle. I paid 1100 rs amount to him he said tomorrow he will provide sim card. But he revered come after 3 day he came and provide sim card. Till that date i am waiting for my activation, and they don't received my call, I am corporate guy i don't have time to go physically. Purchase from :-ARB GLOBAL VENTURES Addess:- P-162, CIT SCHEME ULTADANGA kolkata:- 700054 PH no-[protected] Purchase date7-6-2014 Amount Paid :- 1100 rs. If possible then pls help me out from this situation.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Dear Mr. Shah,

                                  This is with reference to your post dated 26 June 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
                                  You can also get in touch with us at airtel.[protected]@in.airtel.com

                                  Regards
                                  Saurav Ahlawat
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  airtel.[protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                  Dear Mr. Shah,

                                  This is with reference to your post dated 26 June 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                                  We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
                                  Look forward to hearing from you.

                                  Regards
                                  Saurav Ahlawat
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  airtel.[protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                    Aasia Daruwala
                                    from Pune, Maharashtra
                                    Jun 26, 2014
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                                    Address: Pune, Maharashtra

                                    This is ridiculous there has been instances where i have received missed calls from +92 numbers, earlier i had ignored thinking that it will be resolved. But still i have received a call from +92 number which the country code for Pakistan(as per the internet are fraudulent calls). Why are we getting calls from this number at all. Shouldn't you guys just ban such calls automatically. Since these are calls which can harm our accounts. Don't you AIRTEL guys understand the safety o[censored]s INDIANS. How the heck did they get our numbers. Please check. This is really pathetic of you guys.
                                    Airtel customer support has been notified about the posted complaint.
                                    Dear Mr. Daruwala,

                                    This is with reference to your post dated 26 June 2014. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
                                    If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

                                    Regards
                                    Saurav Ahlawat
                                    Airtel Presence (Airtel Customer Service Team)
                                    Bharti Airtel Ltd
                                    airtel.[protected]@in.airtel.com
                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                      T
                                      tomy.kk
                                      from Chennai, Tamil Nadu
                                      Jun 26, 2014
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka

                                      I have been a customer of Airtel from the time I owned a mobile phone and my mobile number is [protected]. Of late I notice that I never receive the calls made to my phone. Even when I keep the mobile next to my land line phone and give a call to my airtel number it says out of range or busy etc..etc.. After a few minutes I get a message saying I had a missed call and requests me to call back. Now I wonder if the company is resorting to some unethical business practices. I hope you will take some steps to rectify this if not I and my family members will be forced to change the service provider
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Dear Tomy,

                                      This is with reference to your post dated 26 June 2014. We would like to confirm that we have shared the resolution details with you.
                                      Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                                      Regards,
                                      Saurav Ahlawat
                                      Airtel Presence (Airtel Customer Service Team)
                                      Bharti Airtel Ltd
                                      airtel.[protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                      Dear Sir,
                                      I did get a call from one of your executives and I clarified the problem I have been facing.
                                      Till today the problem remains unsolved.
                                      In fact half an hour ago my son tried to get in touch with me on my mobile phone from my home land line number for some emergency for almost 8 times, but he was not able to get me on line.
                                      He received message that my phone was out of range, where as I was very much in office and my phone was not engaged.

                                      After some time I get a message that I have 8 missed calls from my home number.

                                      I begin to feel that this is an unethical practice you resort to so that I call back on that number which is other than an airtel number.
                                      My doubt is all the more compounded because when some one calls from an airtel number I get connected and when the call is from a non-airtel number, it does not get connected.

                                      I hope you will take this matter seriously and address my complaint.
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                                        sangram kamble
                                        from Delhi, Delhi
                                        Jun 26, 2014
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                                        Address: Mumbai City, Maharashtra

                                        Respected Sir, We had applied for new 3 connection long back 20 days before, still we haven't received the same. Very disappointed. Not happy with airtel services. Kindly look into this matter urgent. Regards, Sangram Kamble [protected]
                                        Airtel customer support has been notified about the posted complaint.
                                        Dear Kamble,

                                        This is with reference to your post dated 26 June 2014. We would like to confirm that we have shared the resolution details with you.
                                        Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                                        Regards,
                                        Saurav Ahlawat
                                        airtel presence (airtel Customer Service Team)
                                        Bharti airtel Ltd
                                        airtel.[protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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