Airtel Complaints & Reviews

I have complained regearding wrong bill from airtel but my complain was resolve which actually as it is.kindly reopen it.They are not providing me a detailed bill also. They charge me one day of internet use 642 Rs. My usage of internet in airtel is maximum 2GB/month.

i have raised a request to disconnect my add on postpaid number [protected] in the month of february 2014 after clearing all the left over amount bill. They keep on calling from then asking for the reason for disconnection. The reason being i am no more using that add on number i said the reason everytime they ask.Since March 2014 the number is also not active. Everytime they say that they will send me the request number by sms to my main number. But i never received any sms from them. Now they again calling me and saying that i have some balance bill amount to be paid and i need to clear it to discontinue. I clearly told them that i am not going to pay any single amount as i have raised the request 3 or 4 months back and the services also not active since march 2014. They are causing nusance and it is creating me a mental torture. Since they have not sent any acknowledgement for the complaint i raised online through "Airtel my account" nor any request number by sms, I dont have any proof to get them laid. Please help me.. i am going mad.

Hi, I have a given request to change the ownership of my landline no.[protected] from my father's name to my name on May 23 2014 and still now they haven't resolve the issue. I visit the store several times and asked about my issue status, they says same reply it will be resolved. Finally when i talked with customer care supervisor, he said there is no SR (Service Request) is created so far. Finally the supervisor created the SR and i submitted the document once again and still the ownership is not changed. Airtel customer service is becoming worst day by day.

Sir I have post paid connection of Airtel having mobile No. [protected] for which i am paying my bill regularly with in stipulated time period. Bill for the month of April/May 2014 i.e Rs. 996.00 was paid on 12/05/2014 vide SBI cheque No. 689646 which was cleared in the account of the airtel company on 17/05/2014. After payment of bill I am regularly receiving call from the company for depositing the same amount /bill. Besides, whenever I am calling anywhere i am receiving a warning from airtel company that my outgoing call would be bared due to non payment of Rs. 996.00.However the same has already been paid. Everyday your representative is also calling me for payment of this amount. It seems that you are discouraging your customer and the company is unable to provide its satisfactory services to the customers. If this problem would not be solved with in 24 hrs I will register a case in the consumer forum on the said matter. The company will be solely responsible for the same.

01/07/2014 - morning I checked Airtel.in and found Prepaid 3G recharge of Rs.249/- offering 1GB for 30 days validity. I have recharged of Rs.249/- through Airtel Money for this 3G plan. After many hours the plan is not activated, so i called Airtel 121. The executive said "Sir your recharge activated with 500 STD minutes on this mobile" I said i have recharged for 3G as per the plan details showing in the Airtel website. She in turn checked the Airtel site and said Yes it is showing 3G 1 GB for 249/- but you have to recharge from that site to get this activation. We can't change the plan or refund the amount. I request her help, so she said to transferring the call to Airtel Money and said if they will help to refund the amount. But the call was disconnected in between. The call was charged Rs.0.50 per 3 minutes, i lose some money that way also. I request for the Refund of Rs. 249/- (Txn ID[protected] or to recharge my Number [protected] with 3G activated.

My name is Ravi Yadav and my Airtel prepaid mobile number is [protected] and last year it was disconnected without informing me. I went to the Airtel customer care centre but till date there is no response from the company.The above said pre paid number was on my name.

Currently Im using Currently I’m using 399 Plan in that 1. Local Call 250Min Something free. 2. STD calls 570 min something free 3. Message Local/STD 200/month Free 4. 250MB data Free. I have used around 300MB data and Local calls around 200 and STD calls around 1000. As per Bill details call and time wise totally wrong. I matched in my mobile history also. Sum of charges also wrong.Please do needful. Mobile-[protected] Name-Sinnam Singh Kushwah

This is regarding the arbitrary system of affairs adopted by airtel broadband. Without my approval, they have increased the monthly rent from 1299 to 1499. They say it is due to increasing input costs. They continue to give cheaper fares to new customers but for us, they are constantly increasing the rent. This is the most ridiculous thing they can do.

Hi Team, I am reverting back with utter dissatisfaction. My airtel no [protected], has been deactivated since past 48 hours without any valid reason and no actions been taken yet. I would like to bring out the series of events i have been going through past 17 days. 1) On 21st June i requested for migration from Postpaid to corporate plan. I did the same visiting the ARC in Bellandur, Bangalore. I was treated very well, i submitted all necessary documents and all look good. I was assured the changes would be done within 48 hrs. 2) One week past without any resolution and my online status with no 56806003 said waiting status. 3) On revisiting the ARC, i was said there was some issue with my office i card copy, the guy requested me to get one more copy. I did the same, and was reassured of the thing to be done. 4) Again a week passed without any luck. I kept on dropping mails and calling customer care, no one helped. 5) On 4th July 18:30 hrs, my network was lost completely. I believed the migration was being carried out, so the disconnection. To my dismay, the network stayed disconnected the next morning aswell. 6) Calling customer care from another Airtel no, i said the situation to them, and believe me explaining each of them the scenario was real painful everytime. 7) On 5th July, i missed a really important client call from my office due to the disconnection. I cried out to the customer care, to pass on to any senior representative, but each one kept saying, the lines were busy and i shall get a call back from them. 8)I expect, at least not a lie from Airtel customer care, as i received no call backs after three repeated requests. 9) Again a customer care executive said, since the backend team doesnt work on Saturdays, my request will be taken care of on Sunday. 10) Today on Sunday i still find my issue unresolved. 11) I tried with customer care for one last time and they requested me to revisit the ARC where i gave my documents. I said the place was not very near to my house. Still i put an effort to go back to the ARC. To my horror the ARC was shut down on Sunday. I ask, if the ARC's are shut down on Sundays, why did customer care ask me to visit there? 11)People in India, use Airtel connection because of the service they get. But what am i really getting here? With such a heavy heart, i have to drop this mail and unfortunately i shall raise a complaint on Consumer forum. Atleast i want the people in India to realise how badly are we being cheated by Airtel.

Dear Team, I have [protected] number running with you from last three years. i have 2 more no. [protected], [protected]. But from Feb 2014 I was wrongly charged Rs 500, Rs 200, Rs 125 by you total rs 825 for a month (825*6=4950) . I had not submitted my bill from last three months and my number got disconnected with due of Rs 2743. Then i called your customer care a lot of times but every time i was asked that seniors will contact your within 4 hours. i got no call this is realy irritating. Then on 30/06/2014 i got a call from your settlement desk that we had waived 1600 Rs . Kindly Pay Rs 1000 and your number will be started and as per commitment my number got activated on 02/07/2014 But after 24 hours it got suspended again . I called your customer care again but got same response . Today 06/07/2014 I called but Your executive Mr Navjot singh gave me very good answer that we cannot lodge any request or any complaint regarding this . This is really ridiculous. Please provide me the solution if you can. Is this a customer service or customer satisfaction Please contact at [protected]

We have paid Rs 3000 ( customer enrollment form no. HY609874) to activate our broadband connection (549 (5+1) rental plan ) to an airtel executive on 22nd June 2014. But the connection is not activated till present date . The airtel executive mobile number is [protected]. The Details are Account no. [protected] Fixed line number is [protected] Name :k. Madhu babu H. No 2-4-488/2, road no. 5 New Nagole colony Hyderabad

Hi Airtel, This is Srikanth Tiwari, from Bangalore ( Karnataka ). I have a Airtel number [protected] of Hyderabad. I took this number one year before. Every month i am recharging it with Rs255/- ( 1GB 3G recharge ) and using it in dongle. You can check the records in your system. But from past two days i am not getting signal in the dongle. Please let me know the reason and take a complaint why service has been stopped for my number without notifying me.. I had 400MB of data in the number, who is going to give me that data if you stop the services for this number. I lost 400MB of data because of service stopped. ASAP start the service for my number. Note : I am in Bangalore (Karnataka), not in AP or Telangana so you can tell me to go nearest Airtel showroom and meet them. Please don't tell me excuses, instead do your work by starting the services for my number. You can call on my number to give me update, [protected] ( Docomo - Bangalore ). Regards, Srikanth Tiwari.

Sir i have change my mobile operator from airtel to idea.my last bill generated on 4.6.2014 My idea service also start from that day.even I have not used airtel they are giving me a bill!!! Sir please helP Me reGardiNg this matter. Name: Solanki pratik A. My number : [protected]

Hi, I am an Airtel customer since the past 5 years. From the past one month, my phone recharge (prepaid) is being deducted at the rate of Rs. 0.50 every other hour. I hadn't noticed it until recently seeing the amount almost drained despite recharge. More than Rs.100 have been reduced like this. Please find a solution for it.

DSL number: [protected]_dsl I have been using Airtel Broadband since last 7 years. Currently I'm using their Rs 1299 plan according to which I get 4mbps speed and 20 GB data limit. My data limit got revised last on 5th July 2014 and when I checked for my limit, it showed my available balance quota as 13.7 GB only instead of 20 GB. Now I had not downloaded anything after my plan cycle got revised. After complaining to Airtel Customer Care, they are saying that I have downloaded some big files because of which I have lost all this data limit (6.3 GB), even though I had hardly used internet after the cycle got revised. I have also checked if someone has hacked into my Wi-Fi, but I have detected no other device connected to my router except my own. They are not willing to sort my problem and this disgusting strategy of Airtel to increase its profit is causing much more dissatisfaction to me. My contact number: [protected]

Dear Sir, Airtel Digital TV is taking full money even it increases the charges quite frequently and even after that they don't provide adequate services. From last two months we face the problem of lost signal frequently their technician comes and takes additional charges even after it's fault from their side. Regards Ritesh

HI, This is gnanasambantham, Am mailing this with much stressful state What type of service AIRTEL provide?? I have requested for a broadband connection from your executive and he suggested AIRTEL network has full range and he requested to take up the connection and after 5 days i got the message with airtel fixed line request[protected] And i waited for 2 weeks for network setup and i didn`t get any reply from your side that my connection is rejected due to port unavailability.And i got this message from customer care executive. I waited further but still my money didn`t reimbursed back Rs.500 I requested customer care to take a complaint and they took 2 complaints so far nothing has taken, complaint number is 47065170 is the latest one. Please take an necessary action soon or else i will raise civil suit against your firm When will i get my refund amount?? your executives are closing my tickets and saying lame excuse that am not reachable this is a new complaint number given by your executive and it is closed 47143116 Regards, Gnanasambantham G [protected]

company offers me in 249 2gb 3g data.1gb extra .I recharged on 2 July with 249 ₹ but i got 1gb 3g data.I have a message in my inbox of 2gb in 249₹.please provide me 1gb 3g data in my account.which is not given to me.Thanks airtel number [protected]

Hi, I have an airtel no [protected]. I got an SMS on 3rd July 2014 stating that if I recharge for Rs 103 I will get 300 MB 3g data and extra 300 MB will be credited within next 24 hours. I called 121 care and spoke to the executive who replied me that there is no such offers. I spoke to the floor supervisor Ashweet who gave me some surprising facts that the sms is not sent by airtel and these are set from any third party. I said him to take a complain so that i will not get disturbed by any such msgs but instead of taking my complain he suggested me to go to the nearest police station. I really don't understand why someone will send this type of msg to give revenue to airtel?. These guys are using this stupid trick to loot money from innocent customers. Please take a sstrong action on these cheaters

I did recharge of Rs99 and it was written there that in recharge of Rs99 there we will get full talk time but they told me that the balance was transferred to some other balance of my mobile i.e. not on the main balance which was not written there and i am in rooming so i cant use that balance. Please help me i am very poor and if that big company will cheat us like that by providing insufficient information or wrong information then what will happened to poor people. I recorded their voice even they were trying to ignore my prob and they were trying to keep me on hold for very long time so that i will disconnect the call.