Airtel Complaints & Reviews

Hi Team, I am reverting back with utter dissatisfaction. My airtel no [protected], has been deactivated since past 48 hours without any valid reason and no actions been taken yet. I would like to bring out the series of events i have been going through past 17 days. 1) On 21st June i requested for migration from Postpaid to corporate plan. I did the same visiting the ARC in Bellandur, Bangalore. I was treated very well, i submitted all necessary documents and all look good. I was assured the changes would be done within 48 hrs. 2) One week past without any resolution and my online status with no 56806003 said waiting status. 3) On revisiting the ARC, i was said there was some issue with my office i card copy, the guy requested me to get one more copy. I did the same, and was reassured of the thing to be done. 4) Again a week passed without any luck. I kept on dropping mails and calling customer care, no one helped. 5) On 4th July 18:30 hrs, my network was lost completely. I believed the migration was being carried out, so the disconnection. To my dismay, the network stayed disconnected the next morning aswell. 6) Calling customer care from another Airtel no, i said the situation to them, and believe me explaining each of them the scenario was real painful everytime. 7) On 5th July, i missed a really important client call from my office due to the disconnection. I cried out to the customer care, to pass on to any senior representative, but each one kept saying, the lines were busy and i shall get a call back from them. 8)I expect, at least not a lie from Airtel customer care, as i received no call backs after three repeated requests. 9) Again a customer care executive said, since the backend team doesnt work on Saturdays, my request will be taken care of on Sunday. 10) Today on Sunday i still find my issue unresolved. 11) I tried with customer care for one last time and they requested me to revisit the ARC where i gave my documents. I said the place was not very near to my house. Still i put an effort to go back to the ARC. To my horror the ARC was shut down on Sunday. I ask, if the ARC's are shut down on Sundays, why did customer care ask me to visit there? 11)People in India, use Airtel connection because of the service they get. But what am i really getting here? With such a heavy heart, i have to drop this mail and unfortunately i shall raise a complaint on Consumer forum. Atleast i want the people in India to realise how badly are we being cheated by Airtel.

Dear Team, I have [protected] number running with you from last three years. i have 2 more no. [protected], [protected]. But from Feb 2014 I was wrongly charged Rs 500, Rs 200, Rs 125 by you total rs 825 for a month (825*6=4950) . I had not submitted my bill from last three months and my number got disconnected with due of Rs 2743. Then i called your customer care a lot of times but every time i was asked that seniors will contact your within 4 hours. i got no call this is realy irritating. Then on 30/06/2014 i got a call from your settlement desk that we had waived 1600 Rs . Kindly Pay Rs 1000 and your number will be started and as per commitment my number got activated on 02/07/2014 But after 24 hours it got suspended again . I called your customer care again but got same response . Today 06/07/2014 I called but Your executive Mr Navjot singh gave me very good answer that we cannot lodge any request or any complaint regarding this . This is really ridiculous. Please provide me the solution if you can. Is this a customer service or customer satisfaction Please contact at [protected]

We have paid Rs 3000 ( customer enrollment form no. HY609874) to activate our broadband connection (549 (5+1) rental plan ) to an airtel executive on 22nd June 2014. But the connection is not activated till present date . The airtel executive mobile number is [protected]. The Details are Account no. [protected] Fixed line number is [protected] Name :k. Madhu babu H. No 2-4-488/2, road no. 5 New Nagole colony Hyderabad

Hi Airtel, This is Srikanth Tiwari, from Bangalore ( Karnataka ). I have a Airtel number [protected] of Hyderabad. I took this number one year before. Every month i am recharging it with Rs255/- ( 1GB 3G recharge ) and using it in dongle. You can check the records in your system. But from past two days i am not getting signal in the dongle. Please let me know the reason and take a complaint why service has been stopped for my number without notifying me.. I had 400MB of data in the number, who is going to give me that data if you stop the services for this number. I lost 400MB of data because of service stopped. ASAP start the service for my number. Note : I am in Bangalore (Karnataka), not in AP or Telangana so you can tell me to go nearest Airtel showroom and meet them. Please don't tell me excuses, instead do your work by starting the services for my number. You can call on my number to give me update, [protected] ( Docomo - Bangalore ). Regards, Srikanth Tiwari.

Sir i have change my mobile operator from airtel to idea.my last bill generated on 4.6.2014 My idea service also start from that day.even I have not used airtel they are giving me a bill!!! Sir please helP Me reGardiNg this matter. Name: Solanki pratik A. My number : [protected]

Hi, I am an Airtel customer since the past 5 years. From the past one month, my phone recharge (prepaid) is being deducted at the rate of Rs. 0.50 every other hour. I hadn't noticed it until recently seeing the amount almost drained despite recharge. More than Rs.100 have been reduced like this. Please find a solution for it.

DSL number: [protected]_dsl I have been using Airtel Broadband since last 7 years. Currently I'm using their Rs 1299 plan according to which I get 4mbps speed and 20 GB data limit. My data limit got revised last on 5th July 2014 and when I checked for my limit, it showed my available balance quota as 13.7 GB only instead of 20 GB. Now I had not downloaded anything after my plan cycle got revised. After complaining to Airtel Customer Care, they are saying that I have downloaded some big files because of which I have lost all this data limit (6.3 GB), even though I had hardly used internet after the cycle got revised. I have also checked if someone has hacked into my Wi-Fi, but I have detected no other device connected to my router except my own. They are not willing to sort my problem and this disgusting strategy of Airtel to increase its profit is causing much more dissatisfaction to me. My contact number: [protected]

Dear Sir, Airtel Digital TV is taking full money even it increases the charges quite frequently and even after that they don't provide adequate services. From last two months we face the problem of lost signal frequently their technician comes and takes additional charges even after it's fault from their side. Regards Ritesh

HI, This is gnanasambantham, Am mailing this with much stressful state What type of service AIRTEL provide?? I have requested for a broadband connection from your executive and he suggested AIRTEL network has full range and he requested to take up the connection and after 5 days i got the message with airtel fixed line request[protected] And i waited for 2 weeks for network setup and i didn`t get any reply from your side that my connection is rejected due to port unavailability.And i got this message from customer care executive. I waited further but still my money didn`t reimbursed back Rs.500 I requested customer care to take a complaint and they took 2 complaints so far nothing has taken, complaint number is 47065170 is the latest one. Please take an necessary action soon or else i will raise civil suit against your firm When will i get my refund amount?? your executives are closing my tickets and saying lame excuse that am not reachable this is a new complaint number given by your executive and it is closed 47143116 Regards, Gnanasambantham G [protected]

company offers me in 249 2gb 3g data.1gb extra .I recharged on 2 July with 249 ₹ but i got 1gb 3g data.I have a message in my inbox of 2gb in 249₹.please provide me 1gb 3g data in my account.which is not given to me.Thanks airtel number [protected]

Hi, I have an airtel no [protected]. I got an SMS on 3rd July 2014 stating that if I recharge for Rs 103 I will get 300 MB 3g data and extra 300 MB will be credited within next 24 hours. I called 121 care and spoke to the executive who replied me that there is no such offers. I spoke to the floor supervisor Ashweet who gave me some surprising facts that the sms is not sent by airtel and these are set from any third party. I said him to take a complain so that i will not get disturbed by any such msgs but instead of taking my complain he suggested me to go to the nearest police station. I really don't understand why someone will send this type of msg to give revenue to airtel?. These guys are using this stupid trick to loot money from innocent customers. Please take a sstrong action on these cheaters

I did recharge of Rs99 and it was written there that in recharge of Rs99 there we will get full talk time but they told me that the balance was transferred to some other balance of my mobile i.e. not on the main balance which was not written there and i am in rooming so i cant use that balance. Please help me i am very poor and if that big company will cheat us like that by providing insufficient information or wrong information then what will happened to poor people. I recorded their voice even they were trying to ignore my prob and they were trying to keep me on hold for very long time so that i will disconnect the call.

1.5 years ago I ported from Airtel to Tata Docomo to try out the recently launched MNP service. But now tata docomo has discontinued its service in Bihar and only providing basic network with the help of 2g ICR. So I wanted to port out to another operator, but I got surprised that any retailer is asking fo 50₹-100₹ for porting to any operator. While max charge fixed by TRAI is 19₹ . There was a authorised Airtel Dealer (Balaji Telecom, marwari Bazar, Samastipur) nearby so I tried there thinking that they will charge fairly. But I got to know reality soon . They asked for 50₹. I complaint about this to Airtel Nodal officer, they promised us to take necessary option and told to go to ARC for porting at fair charge. But nearest ARC was 40km away from samastipur town area. I explained this to airtel nodal, then they told to Go to that dealer and get ported at 50 and we will return remaining amount as balance. This sounded convincing so I went there, But another surprise was waiting for him. After filling form they asked another 50₹. On asking reason they told me that you was an ex-Airtel costumer so you have to pay more as you are using MNP service 2nd time. Explained this to Nodal officer, now they too refused to help. And only option they guve is to go to ARC. This is not the matter of 50₹ or 100₹ . They is a serious case of cheating and no action being taken on it. And this is not the case of my city or airtel. I tried for 2-3 more operators and 2--3 more locations. Everywhere the case was same. I mailed about this to TRAI but no respond yet. I am attaching the copy of form which I took back after they demanded 100₹.

My prepaid number is [protected] I am one of the Airtel Customer. My Outgoing call is blocked 29.06.2014 and resolve in 30.06.2014 11 am. and Again blocked my outgoing call 03.07.2014. 01 pm. I did not get any warning or information. Please resolve this problem as soon as possible ... I want to know me again and again is this cave? I am filing cases in consumer court against.

Dear sirI
Kanwarpal singh partner of AKR Enterprises applied for ownership change
to my mobile number [protected] on 01-07-14 to my individual name. Vide
Application reference no. TNPB 792269.
On 2.07.14 my older SIM deactivated but till ow my ownership changed SIM not activated.Don't know the reason. My above mobile was using from July 2008. Don't understand whats the problem there to activate it.

I called to customer center so many times and every time you
says in next 2 hours it will activated but their is no action from you.As I am a business man and due to your negligence I am now under heavy losses. Tell me who is responsible ??????????
Now I have no option other than legal action.Activate immediately or be ready for legal action. Let me know the problem also. Your
agency where I submitted my application and got new SIM is not
responding my calls. In the morning when I visited they told that
Application rejected due to their mistake and they will their self will
looking the matter and ensure me that the SIM will activate by 1.00 pm .
but no result .
My all request nos her for your reference:[protected] dated 3.7.14 old latest 5420812SincerelyKanwarpal singhoffice no.[protected] time 10am to 7.30pm)

office no. 6452 7341

On 2nd July, I made online recharge of Internet Pack for my Airtel prepaid number [protected]. Till the time Internet pack is not available on handset, I called up customer service on 3rd july to know the reason, service representative said these internet packs are not valid for Blackberry and iphone devices, the fact i'm unaware of because i have been using BIS from almost last 2 years ( which is not mentioned anywhere on respective recharge page or else any visible portion of website).Then I spoke to manager and he promised me that he'll either compensate me with the amount i have spent or let me know about further developments. He also told me that he has lodged a complaint or posted some mail to authority and i'll get response in 4 hours( No acknowledgement mail or feedback form or complaint ref number was shared with me for further communication which is highly unprofessional). Till now i didn't get a call or mail regarding it. No updates on the same.Today i called up again and told the whole story helplessly and representative gave me a solution that he cant do anything on this. Worst experience i had with service provider in my 5 years usage. Kindly look into the matter or else i'll escalate this to a judicial body.. Amit mali, Mumbai- [protected]

I am Nabin chandra joshi from Dehradun (uttrakhand) is the regular post paid connection holder of mobile & net .Iam paying more than 3000 Rs per month to company but always there is the ignorance of services from company employee.Firstly i gave my all papers to company staff at Abhiraj Communication ( now Closed) but my address has not been corrected.After giving third time my papers at zonal office than it was rectified. Second company professionals always do not pick the phone about my bill related quarry, even two times i personally went to M/S Parth agencies but they have not provided me account statement as they promised that it will be provide me next day it is the case of 01/07/2014.So After facing all these problems i closed my net connection no. [protected], after giving complete bill, & iam also going to close my other mob.no. [protected].so you are requested to see such type of negligencies so that company name may not be defame.

Currently we using airtel data ard post paid plan my mobile no [protected] has been disconnected due to overdue payment, we have made the payment of Rs 800/- as on 31.05.2014. hence request you to pl resume the service of the data card. My Alternate No: [protected] Regards Sumer Sons Pvt Ltd Faridabad..

I wanted to migrate my phone number from Tata docomo Prepaid to Airtel Post paid . So i registered in the Airtel my plan web site immediately after my registration i recived a call from airtel customer service. I conveyed my request to the agent she said to make the documents ready she would sent an agent to collect the documents . After few days the agent came and collected the money from me, And i was receiving a series of phone calls then followed by an address verification to my house . After few days i received a sim card form Airtel . Saying that my number will be ported . After which there was no communication and no further calls . It's been 15 days since i received the sim card and yet no porting of connection has happened . I tried calling each and everyone of the customer care associates who called me . No body knows about a connection like this and most are cutting the call after one or two times . This is a clear cut casing of cheating . Please note that i have registered in the Offical Airtel Website and i tried calling the airtel customer care number of times . Please some one help .

Why the hell is Airtel's website like this? Why those fools cannot fix it after several weeks? Such an incompetent, idiotic people! Look at this. This is the response you get when you try to access their webiste. Can you believe it? Server Error Access Manager WebSEAL could not complete your request due to an unexpected error. Diagnostic Information Method: GET URL: /prepaidaccount/PSC_Web/PSCVASAction.action?msisdn=D8216C9081F211%2066ACBC9 Error Code: 0x38cf04d3 Error Text: DPWWA1235E Could not read the response status line sent by a third-party server. Possible causes: non-spec HTTP headers, connection timeout, no data returned. This is not a problem with the WebSEAL server. Solution Provide your System Administrator with the above information to assist in troubleshooting the problem. [none BUTTON]