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PraveenKamal
from Aliganj, Uttar Pradesh
Jul 23, 2014
Resolved
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Resolved

Address: New Delhi, Delhi

Hello, I want to inform you that today(23/07/14) my airtel postpaid connection has been activated and the shocking new on the very first day of my services that I have been betrayed by the sales agent. The girl who called me from +[protected] number offered me a plan entails 100 local mobile minutes, 500 STD mobile minutes, 400 local national sms and 1GB 3G data for a monthly rental of Rs. 299. But when I today called the activation team to activate my number the agent from the activation team told me that my plan entails 100 local mobile minutes, 450 STD mobile minutes, 200 local national sms and 2GB 2G data for a monthly rental of Rs.299. WHAT THE HELL IS THIS AIRTEL??????????? Is this the way of doing business?????? Collecting customers from fake promises!!! Listen, whoever is reading this complaint on the behalf of airtel, if i won't get the plan that was promised to me, I will shue your company.
Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
View replies
Dear Praveen,

This is with reference to your post dated 23 July 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Reply
Another good news...Today I got to know that the data offered to me is not 2GB 2G data..It's only 1GB 2G data.
Reply
Dear Praveen,

This is with reference to your post dated 23 July 2014

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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    S
    smrutimom
    from Delhi, Delhi
    Jul 23, 2014
    Resolved
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    Address: Cuttack, Odisha

    Am using thus number since 2008, but am sorry to inform you that till now there is no perfect network connection in our locality.Thtas why several airtel customers have already changed their company/service provider. also i've already f given so many complain to ur authority. but there is no such result ii got.Its a very serious matter and request you pls kindly give me the justice ASAP.
    Aug 14, 2020
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    View replies
    Dear Customer (smrutimom),

    This is with reference to your post dated 23 July 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
    Look forward to receiving the required details at airtel.[protected]@in.airtel.com

    Regards,
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.[protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
    Reply
    Dear Customer (smrutimom),

    This is with reference to your post dated 23 July 2014

    We were waiting to receive your contact details to enable us to address your concern.

    Since we have not heard back from you, we trust your issue has been resolved.

    If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
    Regards
    Rakesh Kumar
    Airtel.presence (airtel customer service team)
    bharti airtel ltd
    airtel.[protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
    Reply
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      S
      Slacker89
      Jul 23, 2014
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      Address: Faridabad, Haryana

      Hello All, This is the second time in a month that I have to write another e-mail regarding distortion in Data services, that are being provided by India's no.1 operator 'Airtel'. After all the falsify promises made by airtel executives that I will face no further problem regarding data services, but the promise didn't even lasted for a month. Again, I am recieving edge services in the name of WCDMA, that are pathetic and obnoxious from airtel part. Moreover, I had been assured by airtel executive that I will not have to pay for the last month's(June) bill as I haven't used any services(since the great airtel services weren't working), yet I have recieved a bill of Rs 850(approx). I would request airtel and partners to please provide the total full and final settlement billing amount, so that I can close this whole tormenting scenario completely and get relieved from Airtel. Airtel no.- [protected] Thanks!!
      Airtel customer support has been notified about the posted complaint.
      View replies
      Dear Customer (Slacker89),

      This is with reference to your post dated 23 July 2014. We would like to confirm that we have shared the resolution details with you.
      Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

      Regards,
      Saurav Ahlawat
      airtel Presence (airtel Customer Service Team)
      Bharti airtel Ltd
      airtel.[protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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        V
        Venu Sharma
        from Vuyyuru, Andhra Pradesh
        Jul 23, 2014
        Resolved
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        Resolved

        Address: Krishna, Andhra Pradesh

        dear sir, i dont know if it is right to share with you, , , but i am a normal teacher sir and the man with above no, of AIRTEL made a call against my complaint in akosha and took details of my card along with my pin too, certainly it was my mistake too .but the locator is from BIHAR, JHARKAND circle sir, , , he withdrew 2500+2500 rupees twice from my account too, i beg u to pl try to do needful by locating him and help a teacher on humanitarian ground s 5000 is a big amount for me sir...VENU GOPAL SHARMA, CELL.NO.[protected]...pl.do not think that i am a voda customer ..ill b greatful i[censored] help me out in any way sir.i am resi of VIJAYAWADA (A.P)
        Aug 7, 2021
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        View replies
        Dear Mr. Sharma,

        This is with reference to your post dated 23 Jul. 2014. We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

        Regards,
        Sandeep Kumar
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        airtel.[protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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          S
          Suresh Kumaar J
          from Cuddalore, Tamil Nadu
          Jul 23, 2014
          Resolved
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          Resolved

          You are not allowed to call this number

          Address: Chennai, Tamil Nadu

          I am Suresh Kumaar J. My mobile number is [protected]. Sometimes when I call, a recorded message says " You are not allowed to call this number". This issue has been there for more than one year. This happens when I want to make some important calls, a message like this just makes me a little furious. I have to switch off and then on my radio every time this problem occurs. Please sort it out as soon as possible....
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          D
          DGopi
          Jul 23, 2014
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          Address: Hyderabad, Andhra Pradesh

          I am the Postpaid customer of Airtel. The bill calculation is not correct, Airtel is doing blunder calculations along with discount values. I have been informing the care people to look about the issue, but they are giving discount and the same is reapeting for next month. I want to proceed legally on this, I am having the proofs that are required
          Airtel customer support has been notified about the posted complaint.
          View replies
          Dear Gopi,

          This is with reference to your post dated 23 July 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
          Look forward to receiving the required details at airtel.[protected]@in.airtel.com

          Regards,
          Saurav Ahlawat
          Airtel Presence (Airtel Customer Service Team)
          Bharti Airtel Ltd
          airtel.[protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
          Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
          Reply
          Dear Gopi,

          This is with reference to your post dated 23 July 2014

          We were waiting to receive your contact details to enable us to address your concern.

          Since we have not heard back from you, we trust your issue has been resolved.

          If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
          Regards
          Rakesh Kumar
          Airtel.presence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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            S
            sjalone
            from Noida, Uttar Pradesh
            Jul 23, 2014
            Resolved
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            Resolved

            Address: Ernakulam, Kerala

            My air tel mobile no. [protected] this no. Basically from kerala but now I am in maharastra nagpur as per airtel plan every month roaming free recharge 78 top up. But today onwards I am not received any incoming calls from kerala specially from bsnl number. Somebody call from kerala from bsnl no. That time bsnl user hearing ringing tone but I am not getting any miss call message or call
            kindly I request to you rectify the above defect as early as possible because some one important call for me

            Thanking you
            meenakshi
            Aug 13, 2020
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            View replies
            Dear Meenakshi,

            This is with reference to your post dated 23 July 2014. We would like to confirm that we have shared the resolution details with you.
            Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

            Regards,
            Saurav Ahlawat
            airtel Presence (airtel Customer Service Team)
            Bharti airtel Ltd
            airtel.[protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
            Reply
            Hi
            Dis side suraj singh and my number iz [protected].Its a uttarakhand number.Right now i m in chandigarh.My number is in roaming and able to outgoing call, but i m not able to receving any incoming call.Please check this problem as soon as possible becoz due dis this i m suffring from lots of problem.
            Regards
            Suraj Singh
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              chait37
              from Gurgaon, Haryana
              Jul 23, 2014
              Resolved
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              Resolved

              Address: Indore, Madhya Pradesh

              I am in roaming since 7 months and will continue to be, till now I was getting a bill of approx.[protected]/per month with a plan name MP FTV 499 plan. A month back Airtel Guy called and suggested me to change to My Plan(rental Rs.1599.00 per/Month) in which I am entitled for some free Roaming Talktime, free Roaming SMS(confirmed twice by him) which I guessed decreases my bill amount. Instead of decreasing my bill it reached shocking Rs. 3700 because my SMS are charged. Justice needed Consumer K Chaithanya Krishna Mob: [protected] Email: [protected]@yahoo.co.in
              Complaint marked as Resolved 
              They Refunded the total amount charged for the SMSs sent through the plan in my next bill, Happy that I got response from Bharti Airtel.
              Airtel customer support has been notified about the posted complaint.
              View replies
              Dear Ms. Krishna,

              This is with reference to your post dated 23 July 2014. We would like to confirm that we have shared the resolution details with you.
              Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

              Regards,
              Saurav Ahlawat
              airtel presence (airtel customer service team)
              bharti airtel ltd.
              airtel.[protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
              Reply
              Dear sir my 3 connection is very impoant.no [protected], [protected], [protected] ( 1no is alredy discooected [protected] plz reconnect thIs no)

              [protected]
              [protected]
              [protected]
              [protected]
              [protected]
              [protected]
              Plz disconnect all 6 mobile no
              Reply
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                S
                sandeepjohri
                from Mohali, Punjab
                Jul 23, 2014
                Resolved
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                Resolved

                Address: Jaipur, Rajasthan

                A person used to call my number which is used by my wife at mid night .Yesterday on dated 22.07.2014 i complained against this number([protected]) to airtel but problem not resolved by airtel and they closed it . again that person cal from that number then put that number in reject list then he used another number.as no solution was provded by airtel .there response is very poor. and today 23.07.2014 they did in their software that me unable to request complaint or can fill feedback. They people are making us fool You are requested to kindly do in this matter . Thanks in advance\ Sandeep
                Aug 13, 2020
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                View replies
                Dear Sandeep,

                This is with reference to your post dated 23 July 2014 . Please use our call manager service to manage such unsolicited calls.
                Please refer this link - https://www.airtel.in/airtellive/service/ACM to know more about the call manager service
                You may also report this to law enforcement authorities.

                Regards,
                Saurav Ahlawat
                Airtel Presence (Airtel Customer Service Team)
                Bharti Airtel Ltd
                airtel.[protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                Reply
                Dear Sandeep,

                This is with reference to your post dated 23 July 2014

                We were waiting to receive your contact details to enable us to address your concern.

                Since we have not heard back from you, we trust your issue has been resolved.

                If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
                Regards
                Rakesh Kumar
                Airtel.presence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                  V
                  vivek venkatesh
                  from Bengaluru, Karnataka
                  Jul 23, 2014
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                  Address: Bangalore, Karnataka

                  Hi, I have opted and paid for Airteancel International Roaming Package ( Rs 1749 ) on 9th July 2014. Prepaid Mobile number is [protected] in the name of Sujatha devi. This service is not yet enabled and also the customer service centre is not providing any help. I wanted the International roaming facility in Germany, France and Switzerland I have registered a complaint with PR[protected] but no response yet . I have been cheated by airtel
                  Airtel customer support has been notified about the posted complaint.
                  View replies
                  Dear Mr. Venkatesh,

                  This is with reference to your post dated 23 July 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
                  You can also get in touch with us at airtel.[protected]@in.airtel.com

                  Regards
                  Saurav Ahlawat
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  airtel.[protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                  Reply
                  Dear Mr. Venkatesh,

                  This is with reference to your post dated 23 Jul. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                  We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
                  Look forward to hearing from you.

                  Regards
                  Sandeep Kumar
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  airtel.[protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                  Reply
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                    V
                    vivekkshah8
                    from Delhi, Delhi
                    Jul 23, 2014
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra

                    Dear service team, Hi, this is Vivek having prepaid connection no[protected]. Today I lost my mobile, i want to request the Airtel team to please block this Sim card. If any further process is there to issue the duplicate Sim card, pl. Let me know. Thanks & Regards, Vivek Shah
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    View replies
                    Dear Mr. Shah,

                    This is with reference to your post dated 23 July 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
                    You can also get in touch with us at airtel.[protected]@in.airtel.com

                    Regards
                    Saurav Ahlawat
                    Airtel Presence (Airtel Customer Service Team)
                    Bharti Airtel Ltd
                    airtel.[protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                    Reply
                    Dear Mr. Shah,

                    This is with reference to your post dated 23 Jul. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                    We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
                    Look forward to hearing from you.

                    Regards
                    Sandeep Kumar
                    Airtel Presence (Airtel Customer Service Team)
                    Bharti Airtel Ltd
                    airtel.[protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                      S
                      Subhankar Mukherjee
                      from Delhi, Delhi
                      Jul 23, 2014
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                      Address: Kolkata, West Bengal

                      I have subscribed to two prepaid connections(Nos [protected] &[protected]) recently.The connection were activated on around !3.07.14. But since then there has been several instances when there was no network in both the connections. After repeated calls to the airtel vendor (Amlan [protected]) the network connections were enabled. But since 19.07.14 there is no network in my [protected] connection.Repeated calls to the aforesaid vendor has proved futile.

                      Please terminate my connections forthwith because this sort of deficiency of services cannot be tolerated.This may be treated as my notice for termination of the aforesaid connections.Any outstandings will be settled within due date.
                      Airtel customer support has been notified about the posted complaint.
                      View replies
                      Dear Mr. Mukherjee,

                      This is with reference to your post dated 23 July 2014. We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                      Regards
                      Rakesh Kumar
                      airtelpresence (airtel customer service team)
                      bharti airtel ltd
                      airtel.[protected]@in.airtel.com

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                        A
                        avinash2808
                        from Dumka, Jharkhand
                        Jul 22, 2014
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                        Address: Dhanbad, Jharkhand

                        I will apply for mnp for my docomo number [protected] to airtel postpaid number, I got TB128748 and request number[protected]. But today after a week i went to airtel office they told me my mnp request is rejected by tata docono, than I go to tata docomo office they told me that they accept my request but airtel is not accepting my request. Again than I go to airtel office, the airtel officer misbehave with me and told go to trai I will help u I will not responsible. And I ask for my security deposit money of rs 500 .than he told me that it will refundable when every thing will clear otherwise not refundable. Soo please help me and accept my Mnp request I don't want more than that.
                        Airtel customer support has been notified about the posted complaint.
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                        Dear Rakesh,
                        Just accept my mnp request only, i don't want more than that
                        So please accept my request.
                        Reply
                        Dear Avinash,

                        This is with reference to your post dated 22 July 2014. We would like to confirm that we have shared the resolution details with you.
                        Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                        Regards,
                        Saurav Ahlawat
                        airtel presence (airtel Customer Service Team)
                        Bharti airtel Ltd
                        airtel.[protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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                          V
                          Vishu Florin
                          Jul 22, 2014
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                          Address: Bangalore, Karnataka

                          I am K.Harishwar reddy bought a airtel 4g router in Banglore. on 8th july. Physical verification was done on 9th july. But, the connection is not yet activated and the executive who supplied it is not responding to my calls. Please help me. The executive number is [protected], [protected]. PLEASE HELP ME!!!
                          Airtel customer support has been notified about the posted complaint.
                          View replies
                          Dear Mr. Florin,

                          This is with reference to your post dated 22 July 2014.

                          We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                          Look forward to receiving the required details at airtel.[protected]@in.airtel.com

                          Regards
                          Rakesh Kumar
                          airtelpresence (airtel customer service team)
                          bharti airtel ltd
                          airtel.[protected]@in.airtel.com

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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                            H
                            harsh_saraswat
                            from Mumbai, Maharashtra
                            Jul 22, 2014
                            Resolved
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                            Resolved

                            Address: Shivpuri, Madhya Pradesh

                            Dear Sir/Ma'am, I am facing so much of issues with my broadband connection from last more than one month. Net connection is going off frequently on definite intervals like 5-10 each for long time.And even it's not working at all from last week. I have raised this concern with Airtel support team and their Technician/Engineer tried to look into this but they not able to figure out the issue yet and nothing is working as of now. I have sent so many communications to the team but nothing done as of now. I got really frustrated with this & I asked them to cut my connection make it off completely but they are neither able to resolve it and nor doing connection cut.So I would request you to please help me if possible. Name:- Harsh Saraswat Contact No. - [protected] / [protected] Address:- Quarter No. H-68, Mohini Sagar Colony, Shivpuri MP - 473551
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            View replies
                            Dear Mr. Saraswat,

                            This is with reference to your post dated 22 July 2014. We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                            Regards
                            Rakesh Kumar
                            airtelpresence (airtel customer service team)
                            bharti airtel ltd
                            airtel.[protected]@in.airtel.com

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                              B
                              Balu Bmk
                              from Hyderabad, Telangana
                              Jul 22, 2014
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                              Address: Hyderabad, Andhra Pradesh

                              Dear Sir, I am an Individual living in Moosapet, Hyderabad, Telangana state, I have been using Airtel post paid connection since 1year 6 months, bearing the relationship number [protected] and the mobile number [protected] .Was been paying a bill amount of 800 to 900 rupees per month consecutively, first time for my surprise I received a Bill of 12000, I was been unable to understand this bill error which I hope your team might able to investigate and assist me with solution . With out my knowledge service has been disconnected and no communication on disconnectivity .Tired by speaking with customer care executives by phone and in person visited their Airtel customer care centers, all has got their own way of empathising for my issue and could not gain a confidence that I would able to get a solution and the phone can be activated by correcting the bill error by their finance department . I would highly appreciate your team efforts to resolve this bill dispute. Attaching a detailed bill for your review . Respectfully, BMK Balaji, [protected]
                              Airtel customer support has been notified about the posted complaint.
                              View replies
                              Dear Mr. Balaji,

                              This is with reference to your post dated 22 Jul. 2014. We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                              Regards,
                              Sandeep Kumar
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              airtel.[protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
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                              Reply
                              Dear Rakesh and San deep,

                              Even after reaching your 2 to 3 stores issues was not yet resolved after that i visited Head office at Begumpet and spoke to Floor Manager after 24hours my services got activated, due to this my revenue loss to my company is 20, 000/- who is suppose to answer.

                              Now my services was active but my bill amount pending is 1200/- but still i am receiving a calls from call center to pay 12911/- urgently.

                              In a day i am getting almost 2 to 3 calls. I am clearly informing that this month bill need waver for July 2014.

                              Regards
                              Balajee
                              [protected]
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                                S
                                sanjay soun
                                from Delhi, Delhi
                                Jul 22, 2014
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                                Address: New Delhi, Delhi

                                They forwarded me fake and wrong messages and they had provided me wrong detail about recharge of 96...i am sending to u his detail... As requested, best offers for your aritel mobile 1. 255 = 1GB + 500MB 3G 2. Rs 260 = Rs 265 TT! 3. 96 = 500LA min, 28 din To recharge, ask the retailer or dial *121*1#
                                Airtel customer support has been notified about the posted complaint.
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                                airtel is a bad service provider...
                                Reply
                                They forwarded me fake and wrong messages and they had provided me wrong detail about recharge of 96...i am sending to u his detail... As requested, best offers for your aritel mobile 1. 255 = 1GB + 500MB 3G 2. Rs 260 = Rs 265 TT! 3. 96 = 500LA min, 28 din To recharge, ask the retailer or dial *121*1#...
                                plz solve my problem as soon as possible...

                                its my mobile no [protected]
                                Reply
                                Dear Mr. Soun,

                                This is with reference to your post dated 22 Jul. 2014. We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                                Regards,
                                Sandeep Kumar
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                airtel.[protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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                                  M
                                  Mairaj Saifi
                                  from Noida, Uttar Pradesh
                                  Jul 22, 2014
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                                  Network issue in Pratap VIhar

                                  Address: Ghaziabad, Uttar Pradesh

                                  Hi, on first day when i am ported my no to airtel, i am facing the network problems. when i am outside the house network is ok but 3g services not working. but when i am inside the house network has been gone. please restify the issue because all of guys which lived in my buidling facing the same problem. please resolve it ASAP...
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                                  shibsen
                                  from Bengaluru, Karnataka
                                  Jul 22, 2014
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  Attention Airtel Service Representative: Many o[censored]s in our Apartment complex (Prestige Langleigh, ECC Road, Whitefield, Bangalore 560066) have been suffering for the last 9+ months, with little to no Airtel wireless coverage (2G/3G). I and my wife, as well as at least 7 others have lodged complaint individually, with no outcomes. Adding details of myself and my wife, Sreerupa (living in 102 Phase-1) a) Shibashis Sen - personal[protected] postpaid) & corporate[protected] postpaid) b) Sreerupa Sen - personal[protected] postpaid) ... she is apparently a "platinum grade customer" however this did not make things any better c) other: Mamata Biswas[protected] postpaid) If you cannot do something about it, thats fine - please say so. The last thing that you can respond back is saying "We are actively looking into the matter" - because you know, as well as I do, that your words are a big lie. -Shibashis Sen (Dissatisfied Airtel customer for the last 9 months, happy customer prior to that, since 2005).
                                  Dec 30, 2016
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 22, 2014
                                  Airtel Customer Care's response                                   Dear Mr. Sen,

                                  This is with reference to your post dated 22 July 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
                                  You can also get in touch with us at airtel.[protected]@in.airtel.com

                                  Regards
                                  Saurav Ahlawat
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  airtel.[protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                  View replies
                                  Dear Mr. Sen,

                                  This is with reference to your post dated 22 July 2014. We would like to confirm that we have shared the resolution details with you.
                                  Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                                  Regards,
                                  Saurav Ahlawat
                                  airtel presence (airtel Customer Service Team)
                                  Bharti airtel Ltd
                                  airtel.[protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                  Reply
                                  Same is in My case, using airtel for more than 4 years and they dont care to serve after giving complaint to them. This is crazy. Thinking of porting to BSNL.
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                                    M
                                    miraclemithesh
                                    from Pune, Maharashtra
                                    Jul 22, 2014
                                    Resolved
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                                    Resolved

                                    Address: Bangalore Urban, Karnataka

                                    Im using Airtel services from a long time. However recently found out that Airtel is looting its Prepaid subscribers through some recharge plans. I have recharged a pack of Rs.198 = 33500 loc + std per month. When I recharged on 26/06/2014 my balnce was Rs.26. As I made a call after recharge first my balance of Rs.26 got deducted to Rs.0 after that my 33500 loc+std offer started & For Gods sake there is no way you can find out how many seconds are remaining in your 33500 loc+std offer. Whenever you make a call first operator will say "Your balance is too low to make a call, Kindly recharge on time" so you have to disconnect the call & have to dial again to get connected. When I wanted to inquire about this with the customer care representative, I'm unabel to connect as my blalance was showing Rs.0. Over that my offer was over by 22/7/2014 which is 4 days prior to the month. This is a kind of cheating a well reputed company is doing in this country & stealing its subscribers money. Airtel is working on a concept that it will steal few Ruppes & Paise from every customer & customer will not bargain & sue company for few paisas or rupees. But people should understand that Airtel has more than 200 million customers in India alone. If they steal One Rupee from one customer per day they will make "200million Rupee's" per day. I felt Airtel is not just cheat me but Raped me & Its every Customer!!!
                                    Jan 3, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 22, 2014
                                    Airtel Customer Care's response                                     Dear Mithesh,

                                    This is with reference to your post dated 22 July 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                                    Look forward to receiving the required details at airtel.[protected]@in.airtel.com

                                    Regards,
                                    Saurav Ahlawat
                                    Airtel Presence (Airtel Customer Service Team)
                                    Bharti Airtel Ltd
                                    airtel.[protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                    Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
                                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                    View replies
                                    I had a very bad experience with Airel, when I recharged my mom's prepaid phone on 17th Oct 2014 with Rs 41 "WhatsApp plan" (175 MB whatsapp+25 MB 2G data for 30 days), immediately after recharging when my mom started using the whats app, her balance started reducing. When I called the Pre-Paid customer care in Himachal ( it's too pathetic customer care, they don't bother to take your calls, if bichance they take call will disconnect soon), One of the executive girl told me that you can only chat but no upload and download, so my mom just messaged and balance reduced. Then she told me that this plan is just to be able to use whats app, however balance will still be deducted and eventually so was confirmed by her so called lead. That was not satisfying considering Airtel's claimed plan (175 MB whatsapp+25 MB 2G data for 30 days) which means that we can do any thing up to the limit of 175 MB on whats App. My mom donsn't use internet any ways. I do rememer that during the month of Sept 2014, when I recharged same plan, no amount was deducted.

                                    Today on 20th Oct, again I received a call from my mom that when she clicked a pic on whats app, 53 Rs got deducted immediately. Airtel is unecessarily deducting money from prepaid users to fool them as we can generate any records of this. Can they provide all details of prepaid number.
                                    Today I tried to reach them from my post paid mobile by calling to their said prepaid helpline [protected] I called them around four time to get to the customer care line and spend about 40 mnts of talktime in order to convey my message then they transferred me to Pre paid service saying that this number ([protected]) is not prepaid service number, and at last when I conveyed my concern, the so called platinum service associate confirmed to me about above plan that no balance should be deducted, he asked me to wait online in order to check the records, however to my surprise again the lines got disconnected.
                                    Is airtel doing this cheating because of it's monopoly and never bother to care about customers Or want me to take an action in consumers court.
                                    Can any Airtel senior executive respond on this

                                    Regards,
                                    Amit
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