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S
sandeepjohri
from Mohali, Punjab
Jul 23, 2014
Resolved
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Resolved

Address: Jaipur, Rajasthan

A person used to call my number which is used by my wife at mid night .Yesterday on dated 22.07.2014 i complained against this number([protected]) to airtel but problem not resolved by airtel and they closed it . again that person cal from that number then put that number in reject list then he used another number.as no solution was provded by airtel .there response is very poor. and today 23.07.2014 they did in their software that me unable to request complaint or can fill feedback. They people are making us fool You are requested to kindly do in this matter . Thanks in advance\ Sandeep
Aug 13, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
View replies
Dear Sandeep,

This is with reference to your post dated 23 July 2014 . Please use our call manager service to manage such unsolicited calls.
Please refer this link - https://www.airtel.in/airtellive/service/ACM to know more about the call manager service
You may also report this to law enforcement authorities.

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Reply
Dear Sandeep,

This is with reference to your post dated 23 July 2014

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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    V
    vivek venkatesh
    from Bengaluru, Karnataka
    Jul 23, 2014
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    Address: Bangalore, Karnataka

    Hi, I have opted and paid for Airteancel International Roaming Package ( Rs 1749 ) on 9th July 2014. Prepaid Mobile number is [protected] in the name of Sujatha devi. This service is not yet enabled and also the customer service centre is not providing any help. I wanted the International roaming facility in Germany, France and Switzerland I have registered a complaint with PR[protected] but no response yet . I have been cheated by airtel
    Airtel customer support has been notified about the posted complaint.
    View replies
    Dear Mr. Venkatesh,

    This is with reference to your post dated 23 July 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
    You can also get in touch with us at airtel.[protected]@in.airtel.com

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.[protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
    Reply
    Dear Mr. Venkatesh,

    This is with reference to your post dated 23 Jul. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

    We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
    Look forward to hearing from you.

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.[protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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      V
      vivekkshah8
      from Delhi, Delhi
      Jul 23, 2014
      Resolved
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      Resolved

      Address: Mumbai City, Maharashtra

      Dear service team, Hi, this is Vivek having prepaid connection no[protected]. Today I lost my mobile, i want to request the Airtel team to please block this Sim card. If any further process is there to issue the duplicate Sim card, pl. Let me know. Thanks & Regards, Vivek Shah
      Aug 14, 2020
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      View replies
      Dear Mr. Shah,

      This is with reference to your post dated 23 July 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
      You can also get in touch with us at airtel.[protected]@in.airtel.com

      Regards
      Saurav Ahlawat
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      airtel.[protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
      Reply
      Dear Mr. Shah,

      This is with reference to your post dated 23 Jul. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

      We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
      Look forward to hearing from you.

      Regards
      Sandeep Kumar
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      airtel.[protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
      Reply
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        S
        Subhankar Mukherjee
        from Delhi, Delhi
        Jul 23, 2014
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        Address: Kolkata, West Bengal

        I have subscribed to two prepaid connections(Nos [protected] &[protected]) recently.The connection were activated on around !3.07.14. But since then there has been several instances when there was no network in both the connections. After repeated calls to the airtel vendor (Amlan [protected]) the network connections were enabled. But since 19.07.14 there is no network in my [protected] connection.Repeated calls to the aforesaid vendor has proved futile.

        Please terminate my connections forthwith because this sort of deficiency of services cannot be tolerated.This may be treated as my notice for termination of the aforesaid connections.Any outstandings will be settled within due date.
        Airtel customer support has been notified about the posted complaint.
        View replies
        Dear Mr. Mukherjee,

        This is with reference to your post dated 23 July 2014. We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

        Regards
        Rakesh Kumar
        airtelpresence (airtel customer service team)
        bharti airtel ltd
        airtel.[protected]@in.airtel.com

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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          A
          avinash2808
          from Dumka, Jharkhand
          Jul 22, 2014
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          Address: Dhanbad, Jharkhand

          I will apply for mnp for my docomo number [protected] to airtel postpaid number, I got TB128748 and request number[protected]. But today after a week i went to airtel office they told me my mnp request is rejected by tata docono, than I go to tata docomo office they told me that they accept my request but airtel is not accepting my request. Again than I go to airtel office, the airtel officer misbehave with me and told go to trai I will help u I will not responsible. And I ask for my security deposit money of rs 500 .than he told me that it will refundable when every thing will clear otherwise not refundable. Soo please help me and accept my Mnp request I don't want more than that.
          Airtel customer support has been notified about the posted complaint.
          View replies
          Dear Rakesh,
          Just accept my mnp request only, i don't want more than that
          So please accept my request.
          Reply
          Dear Avinash,

          This is with reference to your post dated 22 July 2014. We would like to confirm that we have shared the resolution details with you.
          Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

          Regards,
          Saurav Ahlawat
          airtel presence (airtel Customer Service Team)
          Bharti airtel Ltd
          airtel.[protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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            V
            Vishu Florin
            Jul 22, 2014
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            Address: Bangalore, Karnataka

            I am K.Harishwar reddy bought a airtel 4g router in Banglore. on 8th july. Physical verification was done on 9th july. But, the connection is not yet activated and the executive who supplied it is not responding to my calls. Please help me. The executive number is [protected], [protected]. PLEASE HELP ME!!!
            Airtel customer support has been notified about the posted complaint.
            View replies
            Dear Mr. Florin,

            This is with reference to your post dated 22 July 2014.

            We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

            Look forward to receiving the required details at airtel.[protected]@in.airtel.com

            Regards
            Rakesh Kumar
            airtelpresence (airtel customer service team)
            bharti airtel ltd
            airtel.[protected]@in.airtel.com

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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              H
              harsh_saraswat
              from Mumbai, Maharashtra
              Jul 22, 2014
              Resolved
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              Resolved

              Address: Shivpuri, Madhya Pradesh

              Dear Sir/Ma'am, I am facing so much of issues with my broadband connection from last more than one month. Net connection is going off frequently on definite intervals like 5-10 each for long time.And even it's not working at all from last week. I have raised this concern with Airtel support team and their Technician/Engineer tried to look into this but they not able to figure out the issue yet and nothing is working as of now. I have sent so many communications to the team but nothing done as of now. I got really frustrated with this & I asked them to cut my connection make it off completely but they are neither able to resolve it and nor doing connection cut.So I would request you to please help me if possible. Name:- Harsh Saraswat Contact No. - [protected] / [protected] Address:- Quarter No. H-68, Mohini Sagar Colony, Shivpuri MP - 473551
              Aug 14, 2020
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              View replies
              Dear Mr. Saraswat,

              This is with reference to your post dated 22 July 2014. We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

              Regards
              Rakesh Kumar
              airtelpresence (airtel customer service team)
              bharti airtel ltd
              airtel.[protected]@in.airtel.com

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                B
                Balu Bmk
                from Hyderabad, Telangana
                Jul 22, 2014
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                Address: Hyderabad, Andhra Pradesh

                Dear Sir, I am an Individual living in Moosapet, Hyderabad, Telangana state, I have been using Airtel post paid connection since 1year 6 months, bearing the relationship number [protected] and the mobile number [protected] .Was been paying a bill amount of 800 to 900 rupees per month consecutively, first time for my surprise I received a Bill of 12000, I was been unable to understand this bill error which I hope your team might able to investigate and assist me with solution . With out my knowledge service has been disconnected and no communication on disconnectivity .Tired by speaking with customer care executives by phone and in person visited their Airtel customer care centers, all has got their own way of empathising for my issue and could not gain a confidence that I would able to get a solution and the phone can be activated by correcting the bill error by their finance department . I would highly appreciate your team efforts to resolve this bill dispute. Attaching a detailed bill for your review . Respectfully, BMK Balaji, [protected]
                Airtel customer support has been notified about the posted complaint.
                View replies
                Dear Mr. Balaji,

                This is with reference to your post dated 22 Jul. 2014. We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                Regards,
                Sandeep Kumar
                Airtel Presence (Airtel Customer Service Team)
                Bharti Airtel Ltd
                airtel.[protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                Reply
                Dear Rakesh and San deep,

                Even after reaching your 2 to 3 stores issues was not yet resolved after that i visited Head office at Begumpet and spoke to Floor Manager after 24hours my services got activated, due to this my revenue loss to my company is 20, 000/- who is suppose to answer.

                Now my services was active but my bill amount pending is 1200/- but still i am receiving a calls from call center to pay 12911/- urgently.

                In a day i am getting almost 2 to 3 calls. I am clearly informing that this month bill need waver for July 2014.

                Regards
                Balajee
                [protected]
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                  S
                  sanjay soun
                  from Delhi, Delhi
                  Jul 22, 2014
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                  Address: New Delhi, Delhi

                  They forwarded me fake and wrong messages and they had provided me wrong detail about recharge of 96...i am sending to u his detail... As requested, best offers for your aritel mobile 1. 255 = 1GB + 500MB 3G 2. Rs 260 = Rs 265 TT! 3. 96 = 500LA min, 28 din To recharge, ask the retailer or dial *121*1#
                  Airtel customer support has been notified about the posted complaint.
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                  airtel is a bad service provider...
                  Reply
                  They forwarded me fake and wrong messages and they had provided me wrong detail about recharge of 96...i am sending to u his detail... As requested, best offers for your aritel mobile 1. 255 = 1GB + 500MB 3G 2. Rs 260 = Rs 265 TT! 3. 96 = 500LA min, 28 din To recharge, ask the retailer or dial *121*1#...
                  plz solve my problem as soon as possible...

                  its my mobile no [protected]
                  Reply
                  Dear Mr. Soun,

                  This is with reference to your post dated 22 Jul. 2014. We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                  Regards,
                  Sandeep Kumar
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  airtel.[protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                    M
                    Mairaj Saifi
                    from Noida, Uttar Pradesh
                    Jul 22, 2014
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                    Network issue in Pratap VIhar

                    Address: Ghaziabad, Uttar Pradesh

                    Hi, on first day when i am ported my no to airtel, i am facing the network problems. when i am outside the house network is ok but 3g services not working. but when i am inside the house network has been gone. please restify the issue because all of guys which lived in my buidling facing the same problem. please resolve it ASAP...
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                    S
                    shibsen
                    from Bengaluru, Karnataka
                    Jul 22, 2014
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka

                    Attention Airtel Service Representative: Many o[censored]s in our Apartment complex (Prestige Langleigh, ECC Road, Whitefield, Bangalore 560066) have been suffering for the last 9+ months, with little to no Airtel wireless coverage (2G/3G). I and my wife, as well as at least 7 others have lodged complaint individually, with no outcomes. Adding details of myself and my wife, Sreerupa (living in 102 Phase-1) a) Shibashis Sen - personal[protected] postpaid) & corporate[protected] postpaid) b) Sreerupa Sen - personal[protected] postpaid) ... she is apparently a "platinum grade customer" however this did not make things any better c) other: Mamata Biswas[protected] postpaid) If you cannot do something about it, thats fine - please say so. The last thing that you can respond back is saying "We are actively looking into the matter" - because you know, as well as I do, that your words are a big lie. -Shibashis Sen (Dissatisfied Airtel customer for the last 9 months, happy customer prior to that, since 2005).
                    Dec 30, 2016
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 22, 2014
                    Airtel Customer Care's response                     Dear Mr. Sen,

                    This is with reference to your post dated 22 July 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
                    You can also get in touch with us at airtel.[protected]@in.airtel.com

                    Regards
                    Saurav Ahlawat
                    Airtel Presence (Airtel Customer Service Team)
                    Bharti Airtel Ltd
                    airtel.[protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                    View replies
                    Dear Mr. Sen,

                    This is with reference to your post dated 22 July 2014. We would like to confirm that we have shared the resolution details with you.
                    Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                    Regards,
                    Saurav Ahlawat
                    airtel presence (airtel Customer Service Team)
                    Bharti airtel Ltd
                    airtel.[protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                    Reply
                    Same is in My case, using airtel for more than 4 years and they dont care to serve after giving complaint to them. This is crazy. Thinking of porting to BSNL.
                    Reply
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                      M
                      miraclemithesh
                      from Pune, Maharashtra
                      Jul 22, 2014
                      Resolved
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                      Resolved

                      Address: Bangalore Urban, Karnataka

                      Im using Airtel services from a long time. However recently found out that Airtel is looting its Prepaid subscribers through some recharge plans. I have recharged a pack of Rs.198 = 33500 loc + std per month. When I recharged on 26/06/2014 my balnce was Rs.26. As I made a call after recharge first my balance of Rs.26 got deducted to Rs.0 after that my 33500 loc+std offer started & For Gods sake there is no way you can find out how many seconds are remaining in your 33500 loc+std offer. Whenever you make a call first operator will say "Your balance is too low to make a call, Kindly recharge on time" so you have to disconnect the call & have to dial again to get connected. When I wanted to inquire about this with the customer care representative, I'm unabel to connect as my blalance was showing Rs.0. Over that my offer was over by 22/7/2014 which is 4 days prior to the month. This is a kind of cheating a well reputed company is doing in this country & stealing its subscribers money. Airtel is working on a concept that it will steal few Ruppes & Paise from every customer & customer will not bargain & sue company for few paisas or rupees. But people should understand that Airtel has more than 200 million customers in India alone. If they steal One Rupee from one customer per day they will make "200million Rupee's" per day. I felt Airtel is not just cheat me but Raped me & Its every Customer!!!
                      Jan 3, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 22, 2014
                      Airtel Customer Care's response                       Dear Mithesh,

                      This is with reference to your post dated 22 July 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                      Look forward to receiving the required details at airtel.[protected]@in.airtel.com

                      Regards,
                      Saurav Ahlawat
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      airtel.[protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                      View replies
                      I had a very bad experience with Airel, when I recharged my mom's prepaid phone on 17th Oct 2014 with Rs 41 "WhatsApp plan" (175 MB whatsapp+25 MB 2G data for 30 days), immediately after recharging when my mom started using the whats app, her balance started reducing. When I called the Pre-Paid customer care in Himachal ( it's too pathetic customer care, they don't bother to take your calls, if bichance they take call will disconnect soon), One of the executive girl told me that you can only chat but no upload and download, so my mom just messaged and balance reduced. Then she told me that this plan is just to be able to use whats app, however balance will still be deducted and eventually so was confirmed by her so called lead. That was not satisfying considering Airtel's claimed plan (175 MB whatsapp+25 MB 2G data for 30 days) which means that we can do any thing up to the limit of 175 MB on whats App. My mom donsn't use internet any ways. I do rememer that during the month of Sept 2014, when I recharged same plan, no amount was deducted.

                      Today on 20th Oct, again I received a call from my mom that when she clicked a pic on whats app, 53 Rs got deducted immediately. Airtel is unecessarily deducting money from prepaid users to fool them as we can generate any records of this. Can they provide all details of prepaid number.
                      Today I tried to reach them from my post paid mobile by calling to their said prepaid helpline [protected] I called them around four time to get to the customer care line and spend about 40 mnts of talktime in order to convey my message then they transferred me to Pre paid service saying that this number ([protected]) is not prepaid service number, and at last when I conveyed my concern, the so called platinum service associate confirmed to me about above plan that no balance should be deducted, he asked me to wait online in order to check the records, however to my surprise again the lines got disconnected.
                      Is airtel doing this cheating because of it's monopoly and never bother to care about customers Or want me to take an action in consumers court.
                      Can any Airtel senior executive respond on this

                      Regards,
                      Amit
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                        R
                        RAKESH NAVHARSH
                        from Delhi, Delhi
                        Jul 22, 2014
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi

                        1. We hav 31 cug airel numbers from last 3 years under mod plan airteladvance rental but airtel is charging excess on all bills till jul 13. After repeated reminders to airtel represetaives mr sanyal, mr vishal and mr raj issue is not resolved and outsatanding is amount is increasing in bills which is excess charged. Details are demanded by airtel representaative many times in last one year but they behaved casually and outstading amount is increasing which is not actual amount whereas excess charged.

                        2. Advance rental paid in oct 13 but number[protected] is not inculuded in advance rental airel 300 aces plan as advance rental already paid along with other numbers vide cheque no 864783. All the numbers put in plan but due to miss simran gandhi mistake number mistakenly left and till date rs 298/ pm excess charged on this number.Approx 2000/- to be waived off in this regard. Complaint lodged many times with above airtel representatives but after repeated reminders till date number is not inculded in this plan.

                        3. From the last 1 year this office regulary this office sending mails, corrospondence and daily telephonic conversation with above repersentatives. No result is achieved till date and casul attitute from airtel has been noticed.

                        From
                        Sgt harsh
                        Ph [protected]
                        For mod subroto park
                        Jan 7, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 22, 2014
                        Airtel Customer Care's response                         Dear Mr. Navharsh,

                        This is with reference to your post dated 22 July 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
                        You can also get in touch with us at airtel.[protected]@in.airtel.com

                        Regards
                        Saurav Ahlawat
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        airtel.[protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                        View replies
                        Dear Mr. Navharsh,

                        This is with reference to your post dated 22 July 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                        We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
                        Look forward to hearing from you.

                        Regards
                        Saurav Ahlawat
                        airtel Presence (airtel Customer Service Team)
                        Bharti airtel Ltd
                        airtel.[protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                          N
                          narayana001
                          from Delhi, Delhi
                          Jul 21, 2014
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka

                          Hi i am Narayana from Bangalore. I got a missed call from [protected] today ie[protected] at 08:48 am. When searched in the Internet, I got to know that it is a country code of Pakistan. Kindly resolve the same. For reference pls contact [protected]. [protected]@gmail.com Thanks and regards Narayana Swamy
                          Jan 5, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 22, 2014
                          Airtel Customer Care's response                           Dear Mr. Swamy,

                          This is with reference to your post dated 21 July 2014.

                          To protect all our mobile subscribers from malicious activities which may result in substantial increase in their phone bill, airtel would like to advise the following:
                          » Do not respond to any unexpected calls from a number with the +92 or +375 country code.
                          » Do not respond to any suspicious missed calls from unknown numbers.
                          Do not get lured into any financial transactions or divulge any personal information like IMEI, Bank Account number and other information to callers offering prize money or lottery winnings. Also do not respond to any instructions to dial an international number to get the prize money.
                          » This luring may also be done through SMS messages offering prize money and seeking personal details on a specified email ID. Please do not respond to these.
                          » Do not respond to any SMS/Email from unknown sources prompting you to call on a number or go to a site offering free download of content/movie clips/pictures.
                          Please refer the link http://www.airtel.in/important-alerts/ for more details

                          Regards,
                          Saurav Ahlawat
                          Airtel Presence (Airtel Customer Service Team)
                          Bharti Airtel Ltd
                          airtel.[protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                          Twitter - www.twitter.com/airtel_presence
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                          View replies
                          Dear Mr. Swamy,

                          This is with reference to your post dated 21 Jul. 2014. We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                          Regards,
                          Sandeep Kumar
                          Airtel Presence (Airtel Customer Service Team)
                          Bharti Airtel Ltd
                          airtel.[protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            I
                            inder0261
                            from Hyderabad, Telangana
                            Jul 21, 2014
                            Resolved
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                            Resolved

                            Address: Ludhiana, Punjab

                            Dear Sir/Mam, My Airtel no is [protected] during no purchase my rent is 100rs and 0rental of internet, company has changed my plan without informing to me from 0rental to 500+ of internet last month i called to customer care for the same they insure me for waiver but no waiver was given by them i paid whole bill this month i got same prob, today I go to Airtel office at kitchlu Nagar Ludhiana punjab to pay my bill and to stop my all services and disconnect my Phone no, but they says come in evening and in evening they refuse to disconnect my no.kindly help to solve the issue. Regards, Prabhjot singh
                            Feb 3, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 22, 2014
                            Airtel Customer Care's response                             Dear Mr. Singh,

                            This is with reference to your post dated 21 July 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
                            You can also get in touch with us at airtel.[protected]@in.airtel.com

                            Regards
                            Saurav Ahlawat
                            Airtel Presence (Airtel Customer Service Team)
                            Bharti Airtel Ltd
                            airtel.[protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                              K
                              kapil_Ohal
                              Jul 21, 2014
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra

                              Dear customer support team. We are facing the network coverage issue @ Range hills, khadki, Pune, Maharasthra. All peoples having the Airtel service are facing the network coverage. People who are trying to gets the switch off messages while trying to reach. Please resolve our issue as early as possible as peoples from our apartment are trying to switch to some other service provider. hope you understand our issue and resolve as earliest one. Regards, Kapil Ohal [protected]
                              Jan 2, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 22, 2014
                              Airtel Customer Care's response                               Dear Mr. Ohal,

                              This is with reference to your post dated 21 July 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
                              You can also get in touch with us at airtel.[protected]@in.airtel.com

                              Regards
                              Saurav Ahlawat
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              airtel.[protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                              View replies
                              Dear Mr. Ohal,

                              This is with reference to your post dated 21 Jul. 2014. We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                              Regards,
                              Sandeep Kumar
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              airtel.[protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                S
                                Shashikanth Gowda
                                from Chennai, Tamil Nadu
                                Jul 21, 2014
                                Resolved
                                Report
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                                Resolved

                                Address: Bangalore, Karnataka

                                I got my number [protected] activated last month, and it was in Alive net CUG 299 3G combo plan when the connection has taken, but now without my permission the bill plan got changed to corporate SS99 CUG plan and I got the bill of Rs. 1338.90.
                                Jan 4, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 22, 2014
                                Airtel Customer Care's response                                 Dear Mr. Gowda,

                                This is with reference to your post dated 21 July 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
                                You can also get in touch with us at airtel.[protected]@in.airtel.com

                                Regards
                                Saurav Ahlawat
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                airtel.[protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                View replies
                                Dear Mr. Gowda,

                                This is with reference to your post dated 21 July 2014. We would like to confirm that we have shared the resolution details with you.
                                Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                                Regards,
                                Saurav Ahlawat
                                airtel presence (airtel Customer Service Team)
                                Bharti airtel Ltd
                                airtel.[protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                  D
                                  D K Tripathi
                                  from Delhi, Delhi
                                  Jul 21, 2014
                                  Resolved
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                                  Resolved

                                  Address: Bhopal, Madhya Pradesh

                                  Dear sir dt 21.07.14 pls note that we have taken Airtel Digital TV Monthly Rate 220/ dt fom 26.07.2013. But Company without any information Charge deducted Rs 230/ my ID no [protected]. Today morning My T V Stop due to balance nil. I call to 12150 then i know my Monthly Rate 220/ change by Company. My complain to company without my knowledge how are resposible for this. Pls all deduction added in my a/c & TV Re Connected, Ether my connection Permanent disconnect & my Deposit Amount Rs 2000/ Rivers to me. Thanks D K Tripathi ID no [protected]. mob no [protected]
                                  Jan 7, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 21, 2014
                                  Airtel Customer Care's response                                   Dear Mr. Tripathi,

                                  This is with reference to your post dated 21 July 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
                                  You can also get in touch with us at airtel.[protected]@in.airtel.com

                                  Regards
                                  Saurav Ahlawat
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  airtel.[protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                  View replies
                                  Dear Mr. Tripathi,

                                  This is with reference to your post dated 21 July 2014. We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                                  Regards
                                  Rakesh Kumar
                                  airtelpresence (airtel customer service team)
                                  bharti airtel ltd
                                  airtel.[protected]@in.airtel.com

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                    T
                                    taiwal.dinesh
                                    from New Delhi, Delhi
                                    Jul 19, 2014
                                    Resolved
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                                    Resolved

                                    Address: Gurgaon, Haryana

                                    I Was Actually Just Visited At the Airtel Store At sector 14 Gurgaon, Haryana .None Of There Executive Attend Me And They Were Jus Passing me from Executive to Executive . And my Problem didn't get resolved . Here is the detail of That Airtel Outlet . 58/95, Opposite ICICI BankOld Delhi Road, Gurgaon Sector 14, Gurgaon - 122001 Thanks Dinesh Taiwal (+91- [protected])
                                    Jan 3, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 20, 2014
                                    Airtel Customer Care's response                                     Dear Mr. Taiwal,

                                    This is with reference to your post dated 19 July 2014.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at airtel.[protected]@in.airtel.com


                                    Regards
                                    Rakesh Kumar
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@in.airtel.com
                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                    View replies
                                    Dear Mr. Taiwal,

                                    This is with reference to your post dated 19 Jul. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                                    We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

                                    Look forward to hearing from you.

                                    Regards
                                    Sandeep Kumar
                                    Airtel Presence (Airtel Customer Service Team)
                                    Bharti Airtel Ltd
                                    airtel.[protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                      J
                                      jasbir singh kalsi
                                      from Mumbai, Maharashtra
                                      Jul 19, 2014
                                      Resolved
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                                      Resolved

                                      Address: Amritsar, Punjab

                                      i am using airtel mobile number [protected] for the last number of years. i am using internet plan with 1Gb data per month. but my bill of month june is nerly 2600. there was a msg from airtel that upto 21st june that i have used aproxx 1034 MB of data which is in my limited plan, but no msg has been delivered that I have used more data than that. my bill cycle is from 22nd to 23rd of month. if i used more data than 1gb then it should be counted in the next bill cycle. but after taking with your customer care no. of times and with senior executive regarding bill on dated 18/7/14 which he says that they will wave of the uses. As nothing has been done. i am using four airtel numbers in my family and i am your regular customer for the last no. of years. if nothing has been done then kindly stop my services. OR i have no other option to port all my four numbers from airtel. Kindly do the needful. regards jasbir singh
                                      Jan 3, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 20, 2014
                                      Airtel Customer Care's response                                       Dear Mr. Kaisi,

                                      This is with reference to your post dated 19 July 2014.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at airtel.[protected]@in.airtel.com


                                      Regards
                                      Rakesh Kumar
                                      airtelpresence (airtel customer service team)
                                      bharti airtel ltd
                                      airtel.[protected]@in.airtel.com
                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                      View replies
                                      Dear Mr. Kaisi,

                                      This is with reference to your post dated 19 July 2014. We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                                      Regards
                                      Rakesh Kumar
                                      airtelpresence (airtel customer service team)
                                      bharti airtel ltd
                                      airtel.[protected]@in.airtel.com

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                      Reply
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