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Airtel Complaints & Reviews

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Last updated May 9, 2024
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Airtel reviews & complaints page 1930

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K
kochi homestay
from Thiruvananthapuram, Kerala
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DTH not installed even after d days

to whom it may concern on 12th i made an online payment of rs. 1290 for my DTH connection for Cochin, Kerala i went for this just because it was urgent for one on my guest. + it quite surprised to see even after 3 days none of your technical staff visited us for installation contacted few nos which i got form the website unfortunately its really disgusting. only airtel ads are coming no none of the customer service attends...
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R
Rekha Sultania
from Ernakulam, Kerala
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Internet disconnection

Address:Chennai, Tamil Nadu

I have subscribed the landline no. 45524128 at Chennai and facing frequent disappearance of internet connection. I have tried to contact you over phone at 121, but the process is so lenghty to talk to your technical officers and also it involves charges for fault in your connection. I become upset as I have to stop working because of internet disappearence very frequently. Kindly help to resolve as soon as possible....
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C
CanApprove
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Report Not attended properly

Hello;

This is From CanApprove Consultancy Services (P) Ltd. We have Airtel Internet connection in our office @ Gould Souk Mall Cochin. We had Problems with our Internet and has reported it to the Kadavanthra office and Kundanoor office of Airtel. But still we are not able to continue our business.

Kindly look into the matter as its an urgent requirement otherwise we will be forced to choose some other options...
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M
mohanakrishna v
from Coimbatore, Tamil Nadu
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Revised bill plan

Address:Coimbatore, Tamil Nadu

Sir I am mohanakrishna from tamilnadu my no is [protected] last 6 years i am using the bill plan 199 i got the message from your airtel service bill plan is to be revised 199 to 249 i dont need the bill plan to be revised i need the same amount 199 plan only. mail me to [protected]@rediffmail.com contact to my mobile no [protected] Thanks and regards mohanakrishna coimbatore-25...
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V
Vibhor Jund
from Noida, Uttar Pradesh
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SR:56692279: ticket resolved without resolution

Address:Gautam Buddh Nagar, Uttar Pradesh

From: Vibhor Jund
Sent: Friday, June 13, 2014 1:17 PM
To: [protected]@in.airtel.com
Cc: Vibhor Jund
Subject: RE: [|BAL|Ref04256859|] CHANGE CURRENT PLAN INTO "AIRTEL SPECIAL VALUE 199 CUG PLAN" FOR MY MOBILE [protected]

My bill plan is still the same, how can airtel close my ticket, please escalate:


From: Vibhor Jund
Sent: Friday, June 13, 2014 1:11 PM
To:...
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dhanush dhari
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Full talk value on 100 rupees recharge

Sir/Madam, I receive a message dated 12 June 2014 at 1.42 PM that " 12 June se Rs 100 ke airtel recharge par milne wala labh badal raha hai. Ab apko Rs 100 ke recharge par milega, Rs 100 ka hi full talk time" from AI-ARWINF I recharged Rs 100 dated 13 June, but only 86 Rs credited in my account. Then I call to customer care to Mr. Ravinder Ji and Mr. Tejprajap ji, but no satisfacotry answer given by them. Finally I request you to credit...
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vaasu1279
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AIRTEL is charging illegally on postpaid bill(543212)

Address:Hyderabad, Andhra Pradesh

Hi, AIRTEL has charged on my post Paid bill around 376 rupees for using the services of 543212(which we haven't used this service.i am in a plan of 199 and after adding the above unknown charges and other call charges i got the total bill of 746. i wonder by seeing this bill and called the AIRTEL customer care service people..there way of answer is very rude and disrespecting the customer. They are not ready to investigate on why this...
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DEVESH PATNA
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed transaction by pnb debit card to load cash of my airtel money account..

Address:Patna, Bihar

Sir my name is devesh kumar from bihar patna...When i load cash from airtel money website to my airtel money account by my pnb debit card, , then transaction was failed due to some reason and the balance is debited from my account so, sir please help me to return my money in to my account...My airtel money account mo. No. Is [protected]...My contact no. Is- [protected] & [protected]


Your's - mr. Devesh kumarbr...
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Praveena53
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding the services provided by airtel

Address:Coimbatore, Tamil Nadu

Iam from coimbatore..Actually i lost my mobile last week, so i called the customer care on the same day to block my number..i called 121 and 198, but i dont know how to interact with the customer care executives, again and again i was trying to interact with them, in order to get the duplicate sim, where to get it and what are the details they needed, but we are not having an option to talk with them, , really disappointed with the services...
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A
abdas
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of Bill Plan- Immediately

Address:Visakhapatnam, Andhra Pradesh

In spite of reminding bill plan is not getting changed. Please change my bill plan to Rs. 299/- corporate plan with 1 GB 3G internet connection. It was earlier there, but I do not know un der whosmie consent Rs.125/- plan has be en given/changed. Once again requested to put me to bill plan to Rs. 299/- corporate plan with 1 GB 3G internet connection, My plan Rs.399/- with 4 packs 3G internet, 1 pack SMS, 3 packs local calls...
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R
rugan01
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of installation amount - rs. 500 (Complaint number: 45541698)

Address:Chennai, Tamil Nadu

Hi, Airtel agent informed me that they will provide internet connection in our area, inspite of me warning them that there is no junction box available in our area. The agent came to my house and collected an amount of Rs. 500 and said the connection will be available in 3 days. This happened on April 2nd. But there was no response from them even after a week, inspite of me calling them every day. Finally they said that they can't provide...
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Sameer Shahani
from Mumbai, Maharashtra
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Fraudulent contracts based on misrepresentation

Address:Mumbai City, Maharashtra

Subject: Information regarding fraudulent and illegal contracts being established with customers in Mumbai by
Airtel India Ltd.

From: sameer shahani ([protected]@yahoo.com)
To:
Gopal.[protected]@in.airtel.com; ceo.[protected]@airtel.in; Srinivasan.[protected]@in.airtel.com;
raghunath.[protected]@in.airtel.com; [protected]@trai.gov.in; [protected]@trai.gov.in; [protected]@trai.gov.in;
[protected]@trai.gov.in; [protected]@trai.gov.in;...
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Rohit_rohini
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel Digital TV - Pathetic Service

Address:New Delhi, Delhi

Hi, This is Rohit Kumar from Rohini Delhi, I am facing issue with Airtel Digital since more than a week. I've already logged a complaint since Saturday 7th June but no body has responded in the manner. I am already wasted more than 3 hours everyday to speak with various persons at customer care but seems nobody is having any solution to my issue. Respective dealer and engineer is not responding anyone's call, I don;t know if they don't...
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P
ping
from Meerut, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prepaid balance deducted from my account for data usage while 3g data balance n validity was still available

Address:Sirohi, Rajasthan

I had a 3g data usage balance of 60mb available on my phone @ 11am on 12th june which was valid till the 13th of june. i recharged my phone for 3G data usage of 2.5 gb @ 11:45am on 12th june itself, before my previous data usage balance was over. but airtel still deducted whole amount of my main balance which was around 250Rs. in those 45 mins i made sure not to use any data. even if my apps where working, downloading or uploading data(as...
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ds2912
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong commitment by airtel personels

Address:New Delhi, Delhi

Dear sir I was using the Airtel number [protected] of which Rs 5007 bill was pending due to that my number was disconnected. I did not use that number since 4 months. But airtel personal calls me and say that you pay 2500 and do the full and final settelment or you can pay Rs 3500 and we will activate your number. As per their commitment i pais Rs. 3500 but now they are giving no response. My payment reciept number is 9197901, book no is...
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ramesh7349
from Chennai, Tamil Nadu
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Recharge failed but amount debited from Bank

Address:Chennai, Tamil Nadu

Hi I have recharged by 3G data card for Rs 751. The amount was detected from my bank account and the airtel prepaid displayed -Transaction Failed- and the recharge amount is credited to my data card account [protected] Date (Value Date)-12-Jun[protected]Jun-2014), Bank Transaction Ref. No.-IGV4363217 TRANSFER TO [protected] (screen shot attached) Please do the needful. Thanks Ramesh R [protected]@hotmail.com +91 [protected]...
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Subbu Nalla
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess bill amount in Recent bill of our Dongel No : 9902488993

Address:Bangalore, Karnataka

We started using the above dongle No :[protected] and getting regular fixed amount bill for 6GB with tax.In March we extended to 10GB and informed the fixed tariff as Rs.999/+tax .Now Airtel official saying that the bill has come to Rs.5500 for excess usages.And also 2nd month also the same amount has come. As per seller information the amount are fixed.We don't know how has this amount created.Solve this issue or treated the dongle is cancelled. Thanks...
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Address:New Delhi, Delhi

Sir/Madam, I am having a postpaid airtel connection- [protected] which is on the name of Mrs. Sushma Malhotra. I had bought a new handset- Sony Xperia C on 5th June 2014 and its IMEI No is [protected]. There is free 1GB data of Airtel with this handset for two consecutive months but I am sorry to say that in spite of repeated requests and reminders at airtel customer care, the data for the 1st month has not been activated till now...
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Vicky Starz
from Madurai, Tamil Nadu
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Sudden withdrawal of balance from my account

Address:Salem, Tamil Nadu

As i topuped my accout with 100 rupees and made a net balance 3g with 1 gb.the balance after usage of net was 200 mb . But suddenly airtel made the net balance as 0.4 mb. but i was using only facebooK which dont consume more than 1 mb O[censored]sage.And also they withdrawed my 100 rupees from my account, with a net balance remaining of 0.4 mb.So please give me a justiCe for me.. And this is repeating again and again by airtel. so please kindly...
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Chauhan Amit
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Harassment by Airtel executive

Address:New Delhi, Delhi

Hello, I was using Airtel # [protected] when I was in India. In December"2013 I decided to move to Canada and went to Airtel Store in Dwarka Sec-4, New Delhi to change my post paid number to a prepaid. The executive asked me that I need to fill out a form and submit ID proof. Also, I have to make the entire outstanding payment. I submitted the documents. The executive told me that the outstanding balance is of INR 950/- and I made the...
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