Airtel Complaints & Reviews

Landline Number : [protected] Complaint Number : 43951672 I logged a request for relocation of connection on March 4th 2014, and it has been a month Airtel has not transferred the connection. Also, with regards to the bill they are charging me for the connection for the month. Please check and assist.

Dear concern,

Pls add peace of mind in airtel dth, its already there in reliance digital tv and videocon d2h, so pls look into this and add it asap.

As per my understanding this channel is free of cost.So, there should not be any issue regarding inclusion of this channel in airtel dth.

Regards,
Ramesh singala
(M)[protected]

I had sent one sms and email registered with them regarding surrendering of broad band internet connection with no [protected] i have not recieved any reply sofar my email id is [protected]@gmail.Com and my mobile no is [protected] please do the needful and help me surrender the connection immedietly i am ready to settle any dues from me

Hi Airtel Team, I have recently shifted to AmruthNagar (Behind Manyata Emabassy Park) Thanisandra main Road Bangalore. I was using Airtel 3G from several months and in this place I am not getting 3G network. Please look into it. If I didnt get the issue resolved, I will not continue with Airtel and look for other service providers. Appreciate your positive response. For any clarification, reach out to me on[protected]. Thanks, Raghu Hegde

i have provided detail to airtel company that some body misuse my credit card and intimate them that dont claim the payment through my credit card but they hungry for money people claim the money kindly see the mail


[protected]Original Message[protected]
From: [protected]@gmail.com
To: [protected]@in.airtel.com
Cc:
Sent: 25/03/2014 08:31:15 AM
Subject: Re: KINDLY HELP ME MY REF NO [protected] [|BAL|Qrc123031423035130962876|]

respected sir'
bank statement will genrate on 23 april 2014 as per told by credit card
departpent so is it possible that after 23 april you people pay my money back
after reciving bank statement.the detail provide by bank is refrence id is
[protected] and second id is 014706.my bank name is axis bank . my last digit
of card is 0153 and also bank told me that paymenent has been made towards
airtel bill desk mumbai


i wrote that mail on 25 they claim money afteer 25 there customer care told me after when i will provide me bank statement they will give me my money back but till now i m just mentally harassed

sourabh
[protected]

Hi Team, I have tried to do recharge Rs.110/-(talktime recharge) using my airtel money account through airtel website(www.airtel.in/money/...) I have recieved the OTP password and completed the transaction through the website. But for some reasons the amount got debited from my account(airtel money) and it is not showing in my main balance. (It doesn't seems that any other services also got activated for that Rs.110/-) I called airtel money service & spoke to agents of your's (Ticket#'s: 19353157, 19353151 & 19354301 created by Bala, Gangadharan & some other guy regarding the same issue. But no one was able to help me on this. they want me to speak to the prepaid recharge team. It's really ridiculous they don't know how to do that/ how they want me to do that. They did not guide me how to do that. Why does airtel has pathetic bunch o[censored]ncapable agents like the above mentioned ones, when they could not guide the customers. It was terrible experience speaking to these guys. The first guy with whom I spoke to Bala, completetly useless guy who doesn't know even how to speak(even in Tamil, his native language), he transferred the call to some other extn & disconnected the call.. I would like someone to help me with my issue of Rs.110(which got debited from my airtel money account for nothing) as soon as possible. Airtel Mobile No:[protected]tried to do recharge for the same mobile) Let me know if you need any other details. With total terrific experience from airtel!! Sasi

Hi

Request you to not to encourage phone numbers to anonymous persons with fraud calls. Seems fraud persons.
a person from phone number [protected] is calling unknown numbers especially married females.
he saying that he is from MAATV research group. He is doing research on couple sexual relation ship.
He is asking all private information.

i have couple of requests.
1. Can you record his calls and lodge a complaint to respective authority. It will be clear of what kind of queries he asks and how he is torturing married women to provide other married women phone numbers.

2. Request you to find out this person complete background details of how he got approval to have airtel number.

3. Request you as a human being imagine how many families (married women) he is cheating with collecting private information. As indians we should not encourage such fradulent calls.

4. Provide me information of whom we can complaint on such numbers to stop things going worst.

5. Please reply to my request.

Request you to protect females getting cheated or abused or tortured like this. Please do your best against such persons.

Regards
My Name

Hi I am a Vodafone user and wanted to move to Aitel due to network issue. I submitted a port request 1 month back, after a lot of mails i kept getting replies like it takes upto 7 days and then its pending with vodafone vice versa until the port number got expired. I got call from Airtel appellate authority saying that they will process my old request once I give them new port number, which I did. Then they replied that it will be...

Sir, I am regular payer of Post paid Airtel plan. My monthly usage is less than 600 always. on 22/3/2014 bill sent to my by email contains full of errors.They have shown my bill amount as Rs.553.67 but outstanding amount as Rs.1961/-.Further, in their records a transaction of Rs.2467/- which I have never made is shown and I sought details of payment.But all my emails are unanswered. My due date for payment is[protected]. Kindly reconcile the bill and help me to overcome this issue. PN RAMANATHAN email address:rama.[protected]@gm ail.com

Airtel executive named soumya provide me fake details of a postpaid plan before three month and his senior executive made a confirmation call of my plan.I gave 250 rs and took my new sim .i was using aitel from last 6 years and they did such kind of thing.i am mentioning the offered plan by her: Std min:525 min local:200 min one Airtel 2 airtel free: without any cost 500mb net local calls rate:30 A2A, 40 for others std calls rate:50 /m sms: 50p roaming: 75/m all incoming/outgoing and what i was getting is: std:300min local:300min no number is free its payable of cost 99 250 net local calls:50p/m and std:60/m sms: 1rs or 1.50 rs roaming : 75 incoming, 1 or 1.50 outgoing. And the number is : [protected](which turn to prepaid to postpaid) From start date to till date i am continuously compiling to airtel customer care, senior executive but nobody doing anything on this matter.pnly they want me to pay all bill as per their provided plan.At the starting when 3-4 times i were complaining them for my plan they stopped my number for full week and said number is active from our side dont know what is the problem.when i call to soumaya and said why you are giving me such fake plan then she said you can complain i dont care that mean she know if i will complain no body will take action against her. Now airtel customer care are facing problem when i am not paying the payment.i got 10-12 calls and all time i explain the problem and want a bill according to the plan which offers me they said ok we will do that.but again i got call from another cc and still i have to repeat all the story.they are sending me final reminder i don't know why they are solving customers problem.At the staring i called them more than 20 times they didn't take action against that executive girl who sold me that plan and always cut my call i have many complaints number through phone and i made complaint through mail also but still they are saying its own problem .i don't know how many people suffering same problem i think this is the business to sell the plan .After that only customer will suffer they can make payment in their way. I have lost my phone before 1 month and called them and give my number don't know why still they are calling to my friends/relative to submit the payment.they are not able to solve my problem or they don't want to solve .every time they are calling me again i have to repeat the whole story .At the last i am writing here because i don't think they can do something regarding my problem. Thanks sonam

Good Evening Sir, This is in regard to the misleading information provided by your website because of which I lost Rs.102. I was looking for a 3G recharge on your site and through your site I came to know about the Rs.102 offer (balance: 300MB, Validity: 30 days). I recharged the amount to my number after which I came to know that my INTERNET balance is still being cut from my main balance. I called the customer Care and they told me that the offer had been closed from 1st March. When I gave him the link at which I came to know about the offer he was clueless. This instance has made me lose my trust in Airtel. I am attaching the screenshot of the site. Please look into the matter ASAP.

I have a Airtel broadband cum land line connection at thiruvengadam street, adyar, chennai. The connection is vide a scheme for a rental of rs.1999 per month and speed should be 24mbps upto 40 gb and 512 kbps beyond 40 gb. After lodging multiple complaints with the service department of airtel, there has been no improvement in the speed promised by the company vide the plan provided. This issue has been lingering since last 1 & 1/2 months without any valid reasons being shown by the service provider. Since last 3 days i have been following up with airtel customer care to look into the issue because the speed i have been receiving is not more than 2mbps. They have been advising that their service engineer shall be attending but since 03days no response from their end and the very slow speed is still continuing. This kind of a service was never expected from such a reputed service provider.

from last one year iam
using airtel postpaid with 299 plan in this plan I have 600 local minutes, 600 smsand1gb 2g data.
but
last month I am using 650 MB data bare t they are given 1300 rupees bill for net using.

nearly 10 to 15 times I spoke to custmor care. They r not responce proparly


my number is [protected]

I am Upma Chandra user of Airtel postpaid number [protected] (Delhi circle). On 15th Feb 2014, I asked the Customer Care to activate International Roaming (as I was travelling to Indonesia) on my phone. At that time, the outgoing call rate to India were in range from 80-150 (Max was 150), the rate varies for each operator.There at every hour I used to get SMS (even when I was not using the phone) that my credit limit has been increased. At the end of the month, I got a whopping bill of 6170 INR, where rates as 215 INR per minute were charged to me for making calls to India. I don't understand why they are not charging me as per the rates prevelant at that time when I used the services. I tried reaching customer care folks, but they are hardly understanding. I registered a complaint no 55551610 and got a call back from Airtel, where the guy after listening to my problem said he'd get back again. But It did not happend. I again called the Customer care referring my complaint no. They said "Mam your problem has been resolved, your bill is just fine". How come they mis charge like this and how come they react to my complaint and close it without acknowledging me. I haven't paid the bill yet and now the due date has already been passed due to their delay in response. I want Airtel to recalculate the bill as per earlier rates.

Dear Sir, My airtel cell number is [protected]. Today I tried to recharge 3G Internet service for Rs.28, but it failed and the money got deducted from my bank account. Kindly verify and please arrange to pay back the deducted amount. My email address is [protected]@gmail.com (or) [protected]@yahoo.com Thanks, Wilson Chacko

I have not used airtel [protected] for 6-7 month..i have applied for it cancellation many time..gone to customrcare they say dial 121.they say your no is closed...after every two month the charge..the have not send bill to my email, nor to my home address..they are cheating frawd..How would a customer know about his bill if dey do not send...i want my whole money back not...

Sir, I had been deducted 44 Rs on 28 March 2014 at 1130 PM in the night and 5 Rs on 29 March 2014 in the morning from my airtel number [protected] due to some reason. Sir i want company to refund my wrong deduction of balance i.e. 44 + 5 Rs as soon as possible at my number [protected] .

sir, 2nd march, I hv purchased 2 postpaid connection of airtel, but today[protected], only one sim has been activated. and when I am complaining to customer care ...they are telling me that they are not responsible for this.I am an engineering student of J.L.D. COLLEGE OF ENGINEERING & MANAGEMENT .PLZ do some thing. Mr . Souvik Mukherjee's contact no- [protected]. this man's behaviour is very poor. He told us that he will activate the both sim with in 24hrs at 2:30pm,[protected] ..but he told us lie.when i am asking to activated the line they mis behave and shifting the dates to tomorrow, , again day after tomorrow.again and again. i am suffering from since 5th march, 2014, they hv an office at saltlake, sector -5, infinity building sim's ICCID:[protected](NOT YET ACTIVATED) THANKING YOU Reply Forward

My no is [protected] on dialing the code *567# from my cell a list of internet packs came and i opted for 149 recharge in which 1 gb 2g net was to be given so there was no information about that this plan is to be activated from cell only so i told the shop kepper to do the net recharge of 149 but i got 295 local minutes on my number which is of no use ...kindly refund my money or cancel my plan of 295 local minutes and please activate the internet pack

Im using Airtel 3G connection & my number is [protected].My plan is unlimited 5GB(corporate plan) with fair usage policy which means after 5GB usgae my speed restricted to 2G speed . My billing period is 26th of first month to 25th of next month. On 26th march 2014, my next billing period was started, also my next data period for 5GB also started, but still my speed was not updated to the usual speed of 3G connection. I called many times to the customer care to check what's happened? but i received an answer that my usage shows that i crossed my 5GB limit. i asked bacjk that how 5GB can be used completely within two days, so i asked them to send the usage details that i used in the period of 26th march to 28th march, There is no response from airtel & still my speed is very below average of 2GB speed, i can't open any sites & as an equity trader i can't use the internet to trade my account, so which caused a loss in my trading account.