Airtel Complaints & Reviews

Amount was refunded back after making numerous requests with Airtel Customer Care. They refunded my amount into Postpaid account instead of Cheque

Hi This complain not yet resolved. they are close complaint without my permission in airtel MY complaint deal below "There no proper response" Hi i have been using AIRTEL INTERNET PACK 198 PLAN, in HCL corporate plan pack. Internet speed seem to be very slow, i have called customer care to clarify the slow speed issue, They have provided information that 2GB has been already used in my airtel account (my Airtel number: 9600066176). ​ But naturally Airtel 2G speed every time i connect is around 25 KB alone form day 1 of billing period, later after 10th day it is around 7KB only am getting. Every time if i call airtel customer care "they were telling that your usage is crossed 2GB already so it will be slow speed" Can i know at max 25KB is used, how much hours need to be used to reach 2GB 25 KBPS speed will take 11.3MB per hour: 25KBPS * 3600 = 11, 3 MB per hours (ie 1 hour) Then to reach 2GB 2000MB = 181 hours of 25 Kbps speed need to provided. Calculate link: http://web.forret.com/tools/filesize.asp?speed=25&unit=Kbps&dur=3600 40 KBPS speed will take 18 MB per hour: 40KBPS * 3600 = 18 MB per hours (ie 1 hour) Then to reach 2GB 2000MB = 111 hours of 40 Kbps speed need to provided. ​ 111 hours to reach 2GB @ 40kbps speed I have never used this much hours to reach 2GB. Please check my account and update for my Airtel number 960066176 & 9865312130 BUT Airtel is not providing 25 kbps or 40 kbps speed in 2G plan, they were telling only that 2 GB usage is over in ever month for me and other customers. Since i never used more than 40 hours per month to cover 2GB usage in 2G plan. If i used 40 kbps for 40 hours then my usage will be around 900 MB only. No chance to use 2GB every month or /per month, this 2G plan is pure cheating plan for customers, My plan type 2G plan @ price of 198 Internet usage upto 2GB usage and unlimited ​ I have called various number in airtel customer care service to clarify this there is no proper resolution from airtel. 121 18001030405 in IVR selected options 12311 No response after some time I have been waiting for 5 minutes My number used in Airtel 2G plan 9600066176 & 9865312130 Please don’t do this in near future this heart us more and more.. I am using Airtel network more than 4 years in postpaid plan. ​ Thanks & Regads Velu