Airtel Complaints & Reviews

I am very disappoint with Airtel service. I did MNP in October, previously I was using Vodafone, then I changed it to Airtel, while doing MNP I requested for 3g plan but at the same time, One guy name his name is Amit he works with airtel lower parel branch his no. is [protected], And he gave information like, "If you activate 3g plan then it wont work in pune so its better you take 2g plan" So then i thought as he is more informative person in all these things than me so I should go with his thoughts and I took 2g plan, and after this I Start my phone and I noticed one thing I requested for 2g plan and they activated my 3g services, regarding the same thing I informed them, so I got reply like, "May be you are in 3g Network coverage that's why your getting 3g speed but you have activated with 2g plan so no need to worry" and the same month I received bill of RS. 1500/ I guess. by saying 3g usage. First thing is that I am not gonna pay this fake bill and yes of course this is not my mistake As I got wrong information from you services provider, if its my mistake I am ready ready to pay for it. And now a days literally I am getting torture for Airtel customer services (I really don't understand what Kind of service they provide) And pretty interesting part is today I got Warning call from them, and that customer care lady were saying on the phone if you don't pay the bill, I am gonna block your all no. and I ll call to your contact and tell everyone this is "fake and chor" lady.. And that lady contact no. is [protected], I don't know her name.. and that lady was not even ready to listen anything. My postpaid Contact No. Is [protected] (Currently all services has been stop for this no.) Alternate No. [protected] Please look into this matter asap, This matter is getting so much hectic for me.. waiting for positive respond.

sir i have inform u that pls stop my airtel boradband connection due to some reson ihave no uses so pls stop imeditet my connection my user id[protected], person name, mahak agrawal and ac no [protected]. sir so ihave talk u custmore care and his provide ur carry . so all these clera all these terms and condition .pls kindly reqest closed my connection...

First time online recharge for yearly package: A NIGHTMARE Hello, I am writing this with immense dissatisfaction and inconvenience caused to me. I have paid Rs.2200 online on 4th Jan, 2014 for a 10+2 month offer on my Airtel DTH. The due date for recharge was 5th Jan, 2014. My DTH is inactive for past 30 hours. I also reached out to customer support stating that I am getting sms to recharge my account or the account will be deactivated, I was assured that going forward I will not get any such messages and the account will not be deactivated and it takes some time to reflect a balance of Rs.2200 on your account(communication dated 5th Jan 2014 with a female representative). And she was right, I didn't get any further communication. They simply stopped the services on 13th Jan, 2014 stating that you have a negative balance. That's really ironical to what I expected from Airtel. Despite multiple calls to Airtel customer care, the services are not yet resumed. This is my first and worst experience with Airtel that I could never expect from a brand like Airtel. Our all 3 mobile connections are Airtel and 2 DTH are also Airtel because of the trust on the brand. But this recent experience stirred our trust on it. I raised a complaint on Jan 13, 2014 and took the complaint number as[protected]. They said we will resolve the issue in 24 our, there is some technical error from our side. When the issue was not resolved after 24hrs, I called again to CC and they said there is no complaint raised for you with this number (pathetic) and then gave me another complaint number mentioned below. With all my continual interaction I now know more about the issue in hand and the Airtel standard procedure of acting more than the any Airtel customer support executive do. Please look into the matter and do the needful asap. Currently my account is showing a negative balance of Rs.118. Customer ID: [protected] Complaint numbers: 35624885 If your online portal does not work then request you to please shut the online facility down so that your loyal customers do consider the option of online recharge and follow the regular procedure of going to the local shop and get the recharge done. If my DTH service do not gets started by 8pm today 14 Jan, accept your failure to provide quality services to your customers and refund my money asap. Once I get the money back, I will recharge by contacting the local kiosk. Thanks, Ankit

sir Namaste, Iam Customer of Airtel Network.They send me some offers very attrctive to to see through SMS.but when recharging that offers are not came.and when iam call to customer care they are tell unnecessary things like talk to our supervisor like that.we please take action on that company.thank you sir.

I'm having a airtel postpaid conection on [protected] number. This airtel customer care executives calls me for feedback and complaints regarding there services. And after answering them them impose that they have activated a free internet mobile plan for me. I have immediately denied for this kind of activations. And although I'm using a non-internet nokia phone. So there is no interest for me. This has happened 2 to 3 times. Now in my airtel bill they are charging me internet usage charges, which I never used! I need some strict action to be taken against this kind of mandatory impositions.

I have requested for Airtel call manger service on my prepaid no. +91XXXXXX6141. They deducted the money immediately on Jan 6th, 2014 but have not activated it till date. I have already contacted their customer care but have not got the problem resolved.

Sir, i bear mobile no. [protected], and was deducted Rs 75 while browsing. Please help me as this deduction can happen to many a customers like me. Moreover, I have already a data plan with me. Thank you in anticipation of a favourable outcome.

I took an unlimited GPRS plan and had it deactivated before renewal of my billing cycle but I was charged(10 paise/10 kb) for the day I got the service deactivated although I did not use the service after deactivation. And was not informed about the policy of deactivation. On complaining I got an explaination saying that this is the process and all the charges are legible which is bizarre as I was not informed about their so called policy when I was provided the service neither later while deactivation. I don't get it how do they expect the customer to know about all the policies without informing them. I would appreciate if my problem is resolved as soon as possible.

This is pinkey i have my postpaid plan with Airtel and my number is [protected]. I am very unhappy with the service Airtel giving to me i bought my postpaid plan with the Airtel because i thought it is a very good service provider but i am totally wrong it is the worst service provider i just Hate it...
How cheap it is that A big concern doing all this just for Money or what OMG??? What a service ARITEL is giving and i am sure i will not continue his service any more...
My plan in AIRTEL is of 199 which myself changed in MY AIRTEL MY PLAN i have changed this plan to on 26 Dec 2013 and on 7th of Jan 2014 i saw my unbilled usage that was 58 or 59 RUPEE only and when i saw again my bill on 10 Jan 2014 it is 2996 rupee just imagine i have to pay the bill for what in have not used bloody f...
what a service stupid AIRTEL service i am not using internet this much and i don’t know how it came and i am sure i will not pay this bill let them do anything and i will also go legal action with AIRTEL always the same problem i have to face everything last month too the activated some service and made a bill of 1700 and then they itself deducted the amount
What the f... the service is i want a clear answer from AIRTEL how can they be so careless so AIRTEL is just working for MONEY what a shame ...bloody hell what is going on yar 3000 in 10th of Jan 2014 so that the billing time 26 Jan 2014 it will become 10, 000 wow what a trick my foot ...
I will move legally with AIRTEL and will spread this message that not to buy AIRTEL service they pull your money and at last they many pull your soul too ... thanks AIRTEL good service you are giving IT is a big black Mark to airtel in INDIA...I need my answer how can it be this much when i am calling Airtel customer they are saying it is of internet usage my foot
My usage of internet is very low it won’t exceed to 800 kb itself bloody [censored] then how come my bill will be 2996 I won’t PAY the bill by hook or by crock go to hell AIRTEL.

I NEED MY ANSWER AND JUST CUTTOFF THIS NONSENSE BILL MY BILL FOR UNBILLED USEAGE SHOULD NOT EXCEED RS 80 OTHERWISE I AM TO GO TO CONSUMER COURT AND HUMAN RIGHT AND I AM THE MEMBER OF HUMAN RIGHTS TOOO SO BEWARE AIRTEL

Hi, I have got Airtel broadband connection of 10 gb per month in May 2013 with this i got freebies like phone free call, message, movie but i actually never received it and that salesman asked me to charge 7000rs total including taxes. I have provided them. But within a month i started getting call from Airtel to pay taxes. I asked them to talk there salesman as he told me to pay 7000/- only but after few day in August they disconnected my connection and after so many fights I paid tax and asked them to restart, it restarted in end of Aug. After this i shifted to Noida Sector 33 in Sep and asked them to shift my connection but they always told me they don't have free port but when i inquired regarding free port by asking them for new connection the salesman of that area agreed. Same thing i told call centre of Airtel but they asked me to talk manager, finance team etc but didn't activated my connection. After this in Sep end i got pissed of and ask them to refund my money they proceeded with this but till now i didn't received my cheque and now when i ask what is date on cheque, it is 2.45 months back and till now i didn't received cheque. As per RBI rules cheque expire in 3 months. So, due to this i lodging this Case. I have multiple times raised case in fb page, on mail, on call. Please help me to sort out this. AIRTEL is worst service provider. Regards, Rajkumar Porwal Sector 33, Noida mob-[protected]

Respected Sir,

This has reference to my mobile connection no [protected] they have un-necessary activate GPRS on my mobile no. and the connection they have disconnection on 24th September 2013, tomorrow they have send a phone call to us that you may please deposit 1000/- we will continue your phone within 2 hrs.. The have personally come to my office at 3.45 pm and collect the 1000/- wide their respect no 54970554 dated 09.01.2014. signed by singh. the photo proof is attached for your ready reference.

The name of the persona is gurpreet and the no is[protected]. Today we have call that why you have not install my connection they said please deport 1200/- then we will start the no and miss behave to me. And use parliamentary language to me.

dear sir please look into the matter and give us the justice.

thanks

RANJIT KAUR
[protected]

My new mobile no.[protected] Sim no.[protected]purchased date 21 Nov.2013) is not working for the last 4-5 days .Regarding this I personally visited Airtel Store at Sector 11 Vasundhara, Ghaziabad on[protected]:10 am) .The Airtel store officials refused to take complaint with the reason that they do not have Relationship Manager. The store has three employees and all the three misguided me to lodge a complaint against Airtel for marketting of Defective prepaid SIM cards.Now tell me where to find Relationship Manager ???? .

I don't understand what the hell is happening with airtel.
I have given document to airtel executive on 26th December 2013 and still my
connection is not get converted in prepaid.
Executive's mobile number is [protected] / [protected].
Mahendra Kumar or Gauri has sent him to collect the document.
My postpaid connection is still activated and you are converting it.
Remember I will not pay any bill as I am not using it any how.

1. Request date: 26-Dec-2013
2. Area / Location of the airtel Relationship Centre: Agent has visited my
place Balewadi (Pune).
3. SIM number:[protected] HLR-1
4. Amount paid as deposit and start fee (Only for prepaid to postpaid): NA
5. Receipt number (Only for prepaid to postpaid): Not Given Any receipt.

Till date nothing is happening. They are not cancelling as well as converting mobile number.

DEAR SIR, THE AIRTEL COMPANY GIVE ME A OFFER THAT IS 1GB NET [protected]@52/-RS.I M CHECK THE OFFER WITH RETAILER AND RECHARGE THE AMOUNT 52.BUT COMPANY GIVE ME 250MB.THEY DID NOT PROVIDE ME EXTRA 774MB NET BALANCE.I AM FORFITED BY THE COMPANY.I AM HELPLESS.CUSTOMER CARE HAVE NO ANSWAR FOR THIS ISSUE.

I have a corp. mobile connection no [protected] i am using 2GB DATA internet with the same no. over the years and my postpaid bill come between Rs. 500 to Rs. 700, but last two bill come over Rs. 26000, this over my credit limit, i put this problem so many times to bharti airtel customer care but no action taken till today, and over a month this mob no. [protected] has been block by bharti airtel, i am kindly request to pl resolve the same problem and a reasonable amount to fix for me, then i will pay the same amount, and pl. re -open the mob. no [protected] soon !
Thanks
Regards
Tajbeer singh

Hi, The bill plan of my mobile was chnaged on Oct 21, 2013 without my consent.In this regard I spoke to airtel customer care on 2 & 3rd Dec 2013. Since then I have been following with airtel on regular basis but till date no action has been taken from airtel. Everytime I get assurance of call-back from airtel. The bill plan was of 249 and was changed to 599. I am being charged with extra amount which I not supposed to pay. Please help me Affected Number : [protected] Please contact on :[protected] Regards, Vinod Pandita pandita.[protected]@gmail.com

Airtel Higher Officials Selling Personal Messages

A persons in chennai name ajit jain and ashok lotha are mediating with airtel employees and selling personal messages whatsapp, facebook messages, pictures, audios and videos.so long they are selling and they are well known now to few persons but i don't know why Airtel and Police are quite.May be all are satisfied with money and only through media we can make this issue to an END.
From day before yesterday they are taking the details of this 3 numbers [protected], [protected], [protected].

just check the upcoming issue

Airtel company didn't close or accepting my porting request...I have send same request to store or outlet office of Airtel many time.

Airtel connection with my Name(Jasvinder Singh) & i have ported this no. form idea to Airtel with CUG plan...now i want to quit from the CUG plan or closed this mobile no.

Request you to please provide the process to resolve this issue.

Regards
Jasivnder SIngh

hi i am varma and i am from Andhra pradesh i want to track down the number [protected] as he cheated and got 8000 from my account so please send me the details of that number please i want to track him and get him arrested.hope you guys help me solve this situation.

this is with reference to my airtel prepaid number [protected], regarding this number i had made recharge of rs. 62 on 21st december2013 for 1.2 paisa for 2 second for local and 1 paisa per second for std. But since 31 st of december charges are being deducted rs. 2 paisa for std and 1.5 paisa for local. meanwhile i have contacted 6 time to call centre at 198. but no solution have been found upto yer