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Airtel Complaints & Reviews

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Last updated Apr 15, 2024
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Airtel reviews & complaints page 1970

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S
Sambhavi Vempati
from Mumbai, Maharashtra
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NO SENSE OF LOYALTY!

Address:Bangalore, Karnataka

I have been an Airtel Customer for over 8 years now, so much so I have been using the same number. I have been using Blackberry services on this number since 2 years or more now. My blackberry had to go for a repair so I was using another handset which needed a normal 2G connection. they mentioned that the 2G wil not work unless I get the Blackberry internet connection de activated.. Thats 599 bucks for the month down the drain. I...
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A
ashising
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile number Deactivated without Notice

Address:New Delhi, Delhi

Dear Airtel Team, My airtel number [protected] has been suddenly deactivated while i am on International Roaming. As per customer care, my number has been permanently stopped on 09/11/2013, as there was no usage on account for 90 days or no Recharge for 6 months. As per Airtel policy, this leads to stoppage of the number. Also they mention we cannot start the same number for you as the number will be recycled and shall be assigned...
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P
padairtel
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

4G connection

Address:Bangalore, Karnataka

After about 45 days of working the connection now frequently gets disrupted. I am unable to use the connection properly. Right since October 16th 2013, this problem exists. Even after repeated calls and complaint to customer service, they shamelessly keep saying that they will send some one to fix the problem. Two engineers did visit my place, but they were not able to solve the problem. they keep on saying that someone from the network...
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R
Rajat Gupta
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recharge and get more

Address:Sri Ganganagar, Rajasthan

sir i am not using my airtel dth connection for last 2-3 months and after few days i am receiving call to get recharge airtel dth and get more balance and free days and now after 2 months i getting call to get recharge by 299/- and year free subscrition .sir i dont beleive it and cross check by asking more detail about it by the caller. they say they appointed by airtel dth and had to work for those digital conection are not using or cut...
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G
G Praveen Kumar
from Kolkata, West Bengal
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Surrender of Airtel Mobile No: 8056120782 Account No: 1031783629

Address:Chennai, Tamil Nadu

From:
G.Praveen Kumar
Plot No: 114, Door No:1/11, 1st Main Road,
Venkateshwara Nagar,
Ramapuram
Chennai – 600 089.

To
The Bharti Airtel Ltd.
Chennai

Sub: Surrender of Airtel Mobile No: [protected] Account No: [protected]

Dear Sir/Madam,
I would like surrender the above said post-paid mobile connect with effect from today
Request...
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K
Kingstonx
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel - Airtel Dongle not activated even after around one week from Touchpoint services

Address:Bangalore, Karnataka

I placed a request in airtel.in for a 3G Dongle, Immediately i got call from dealers and the next day dongle and the SIM card was delivered at my doorstep but they did not give me the SIM number and they informed me that there will be an address verification tomorrow post that it will be activated immediately. Post that no one is receiving the phone from Touch Point helpdesk and i called Airtel customer care 10 times every time i got contrasting...
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R
revannas
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband ( 08041610663) not working properly

Address:Bangalore, Karnataka

It has been more than 6 weeks now that I am following with Airtel for servicing this. All kinds of excuses are given and issue not resolved. Escalated too many times to their escalation team, their bangalore appellate and south india appellate and absolutely no resolution. I dont know what is Airtel trying to achieve. Feeling very sad that an company like Airtel is going down so badly....
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P
phalgun.pandya
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Discrepancy in Billing Method for 2G plans

Address:Pune, Maharashtra

I am Using a Postpaid plan which has 100 MB of free data usage and will be charged at 30p/50 Kb thereafter. For the month of October 2013, Bharti Airtel Limited charged 2000 Rs just for data usage. When I had a conversation with Airtel Customer Care Executive, he told that "You will be charged Rs.0.30 even if the usage is 1Kb or 50Kb, so charges are valid." and this clearly depicts the dual nature of this system. when arguing...
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J
Jakathish Kumar.G
from Chennai, Tamil Nadu
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Change of my Plan - Without my knowledge

Address:Chennai, Tamil Nadu

Dear Sir, Good day, I had taken a Pre paid connection, Sin no ([protected]) in the year 2005 . On that time the sim was in a special plan . Plan details : Airtel to Airtel - 75 min free every day Sms : 100 loacl Sms Free . Rest all charges are normal, I had raised several complaints to Airtel cvustomer care, but there was no responce from them . It had been all most 2 yr . They had changed ny plan, I am really very...
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A
ankushguptaleo
from Mettur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not returning Refund of Security Money

Address:Udupi, Karnataka

I had applied for a broadband service from Airtel, and paid the security money of INR 3000. Weighing the cons and pros realized that BSNL was a better option and hence took a connection from BSNL. THE Refund money of INR 3000 was supposed to come from the company. Every time i call them, i am gifted with a new complain number with a resolving date of one month from the date i have called. And mistakes like address being wrong, courier...
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Y
Yogi Kulwant Singh
from Mumbai, Maharashtra
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Airtel Broadband criminally incompetent systems and customer care

Address:Chennai, Tamil Nadu

Fixed line [protected] DSL [protected] AC no [protected] I was using 5 Gb plan, it got over and I received a call from call centre that as a premium customer I have the option o[censored]pgrading to 30 Gb plan at a discounted price. I asked her to activate 30 Gb on 1st November. On 1st November I made my first call, I told them that the new plan was not activated. They asked me to wait for 4 hours. On 2nd November around noon I checked,...
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S
sergei4u
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel Broadband - Not refunding amount

Address:Bangalore, Karnataka

Hi Customer Complaints Forum, On 9th March 2013, Airtel executive came for Airtel Broadband connection and collected Rs.3000, address proof(Passport Copy)and filled forms for new connection.2 days then, I was informed that there is no technical feasibility for new connection in my area.(JP Nager, Bangalore).I asked for refund and till date, it's not been refunded.It has been more than 6 months.By June, I got a refund cheque with...
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S
sanjay_7s7
from Mumbai, Maharashtra
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Whole balance deducted

Address:Bangalore, Karnataka

Since I had consumed my 103/- 3G Internet data plan om my AIRTEL mobile ([protected]); has deduct my entire 420+ rs from my main balance. Within minutes this has happened only Internet was on and I have not browsed anything. Unjustified customer support from AIRTEL is not ready to pay back my balance. I also had several other issues with AIRTEL o[censored]nnecessary balance deductions with Internet connection issues in past. Customers please...
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G
GauravSawhney
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel - Sim card issued on someone else name

Address:New Delhi, Delhi

Dear Sir/Madam, This is regarding my mother's Airtel SIM card which she has been using for the last 6+ years, recently i bought my mother an iphone which required a microSIM, when i went to get a microSIM i was told that the number is registered on some other name which is strange to say the least. We do remember is like any other responsible citizen, mobile phone user in India, we had submitted my mother's identity document...
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S
shripnd
from Haraiya, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

slow speed internet

Address:Bikaner, Rajasthan

I had recharged my airtel number [protected] with 655 rupees unlimited 3G ( 3GB+unlimited at 80kbps) data plan on 08 nov 2013. but after completing 3 gb data my downloading speed remain only max 10 kbps instead of 80 kbps that airtel show and declared. shame on airtel for wrong and fake announcement. solve my issue for my speed. shriram panday. FC in mahindra [protected]...
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S
SIDD_87
from Mumbai, Maharashtra
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Charging bills for inactive 3G Modem

Address:Thane, Maharashtra

Earlier, I was using MTS modem for internet service. After MTS got shut down, I got a call from Airtel stating that they will provide me same service plan. I used Airtel 3G modem for 2 months and paid my bills; however suddenly my service got disconnected and customer service centres had no answer to this. After this, they sent me bills every month with 'Rental', which I am not paying as modem is not active yet. When I visited...
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N
nikhillonline
from Muzaffarnagar, Uttar Pradesh
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Unknown policy

Address:Meerut, Uttar Pradesh

I made a recharge of internet pack of Rs125 on 20th September(approx) on my Mobile NO [protected] that was to end up on 19th October. But Airtel by its any unknown policy made extension of validity of this pack (or some other) till 18th November 2013 and even I had some 800+ MB data left on my last recharge which was forfeited by the company on 19th October. After 19th October I was not even able to make any internet recharge on my no [protected]....
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sagardjagdale
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against unwanted messages

Address:Pune, Maharashtra

Hi,
I am Sagar Jagdale, i got sms for airtel digital id [protected] on my mobile number [protected] everyday but i am not a right costumer of this i d with sms sent by you.i requested more than five times in costumer care number last weak for remove my mobile number from this id but still date i am getting sms & i am more irritated so i did not want to any sms regarding this and solve my issue earliest please revert back asap.br...
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K
Kakuli Mandal
from Goalpara, Assam
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Wrong promise

Address:Kolkata, West Bengal

sir I am a poor farmer of a village. I am using now airtel connection . my mobile no is [protected](kolkata).on 7th novmember I got a call from the no [protected] and [protected] and they said me that I have won ten lakh so I have to deposit 2900 rupess to the PNB account [protected]. I have depositted the money. but now they are demanding more money. I am a simple poor man.please sir do something....
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M
Mohammed Azhar Shaikh
from Bengaluru, Karnataka
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40578326- Unruly/unprofessional and Abusive Staff

Address:Bangalore, Karnataka

To whom ever it my concern: Number: [protected] Name: Mohammed Azhar Shaikh Let me get you up to speed: I had called in yesterday for an issue with my broadband (Frequent disconnect) and was informed someone would try to call me and ensure it would be fixed. I received a call at 8 pm in the night from a technician ( Muzamil ) telling me he will come down now and fix the issues, I informed him I am not available and provided...
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