Airtel Complaints & Reviews

Airtel - Broadband & Telephone — Permanent Disconnection of Broadband & Landline

Well I was using Airtel's Broadband connection. In August 2008, I decided to get it disconnected as I wasn't using it much, so I got it disconnected. Airtel technicals came down to my home and disconnected it. It seems so smooth till now.. doesn't it!? but there is more...

After disconnection I didn't receive any bill from Airtel for couple of months, but after that out of blue these guys started sending me bills, without me using any of their services.? I registered complaints to their head office in Chandigarh over, but nothing happened. Moreover, I got 100s of calls from some random Airtel representatives, forcing & trying to convince me to carry on relationship with Airtel Services. It carried on till Feb 2009. I would register a complaint that I was receiving bills with no connection installed; these guys would keep on assuring me that they had forwarded my request and necessary actions will soon be taken.

Then in March 2009, again, I received a call from Airtel guy telling me that I have a pending bill to deal with. At that time I had my Fiancé interested in installing Airtel broadband at her place, so I asked this guy to move my connection to her house. This guy checked and assured me that area where my Fiancé was living at was wired and he'll be able to move my connection to new location as soon as possible (or I should say as soon as I pay my previous pending bill, which I wasn't using). He tricked me in paying him 500 some how. Later on I received a call from Airtel Technicals verifying if I wanted to transfer my phone to new location? As soon as I said "yes" I was told the new location is NOT WIRED!!! AARGGHH!!

Couple of days later I get a COURT NOTICE from Airtel, that if I don't pay the bill i would have to face the Consequences..!! WWOOOOO!!! So I went to Airtel's Office personally and descried whole scenario to one of Representatives 'Gagan Kaur Baweja'. Now she tells me it’s their fault and she'll try to waive all my dues off and will inform me about that. NOTHING HAPPENED!. About a week later I went there AGAIN! she tells me that she forgot to inform me, my due bill can't be waived off, but my connection is permanently terminated. So I won't receiving any bill now what so ever. That over-smart girl had PUT A RED FLAG ON MY ACCOUNT instead o[censored]sing the regular process.

I waste enough of my time with these People. I Advise you all to get some sort of proof, If you were in same situation. And keep Track of the referace number u get whenever you call their call-centers about some serious issues.

Moral :
Airtel = Lazy / Lame / Irresponsible / And a Bunch of BIG LIARS. These people just want to make money. LOSERS

Namaste Sunny,

This is to inform you that your concern listed on 13 Mar. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Sunny,

This is to inform you that your concern listed 13 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Sunny,

We would like to inform you that your concern listed 13 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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On 23rd April, 2008 I have received cricket update messages from Airtel and Airtel has deduced Rs. 30/- as rent of the same without my request. I have tried many times to contact Airtel Customer Care but not succeeded. At about 8:15 PM I have succeeded to talk to Airtel Customer Care Executive and they told me that i can submit a complaint in 198 toll-free number and they also suggest me to unsubscribe the facility of cricket update. Thereafter I first unsubscribe the cricket update facility and thereafter I call 198. The receiving person told me that their system is not working properly so call them after 1-2 hours or at the next date.

Thereafter I call them in 8:00 AM on 24th April, 2008 and then they call me that they have not received the feedback of the system and I shall call them after 5-6 hours. I call them again at about 7:30 PM. That time they give me a complaint number and told me that they will take action and intimate me within 48 hours.

I call them again at 28th April, 2008 but they have after receiving information regarding deduction of amount cut the call. I have tried continuously. On the 4th attempt I talk the Airtel Customer Care Executive and they assure me that they will refund back my amount on 29th April, 2008.

Again I wait and again they people not complete their promise. When I call them today i.e. 01.05.2008 they said that the deduction of amount is our fault.

The service of Airtel is becoming very bad in the last couple of years. I am ready very upset and we have used 3 prepaid and 2 postpaid connection of Airtel and I have facing the problem in all the connection.

DEAR ALL,

THIS IS AS PER THE TELECON I HAD WITH Ms. RASHMI BHATNAGAR ON 24.06.2008, REGARDING DEDUCTION OF MONEY FROM MOBILE NO. [protected] VERY FREQUENTLY, i.e. Rs. 100/- IN A WEEK FOR NO REASON DOES NOT MAKE ANY SENSE. THE MESSAGE THAT CAME UP FROM MOBILE NO. [protected] TO MOBILE NO. [protected] STATES THAT “I WILL GET IT FROM YOUR FATHER AT 11. BUT WHEN I SHOULD RETURN IT BACK AFTER SEEING IT.” BOTH THE MOBILES BELONG TO Mr. MANI, BUT MOBILE NO. [protected] IS BEING USED BY HIS WIFE. Mr. MANI’S WIFE CLAIMS THAT SHE HAS NOT SENT ANY MESSAGES TO HIM FOR ANY REASON WHATSOEVER. THE SAME MESSAGE WAS REPEATEDLY SENT 16 TIMES FROM MOBILE NO. [protected] TO [protected]. THERE WAS A BALANCE OF Rs. 18/- IN MOBILE NO. [protected], WHICH GOT FULLY DEDUCTED AND AT PRESENT HAS ZERO BALANCE. THESE TYPES OF PRANKS / TRICKS FROM A REPUTED TELECOM COMPANY LIKE AIRTEL IS NOT AT ALL ACCEPTABLE. YOU ARE REQUESTED TO LOOK INTO THIS MATTER AT THE EARLIEST IN ORDER TO AVOID DISCONTINUATION OF SERVICES. PLEASE ACTIVATE DO NOT DISTURB LIST AT THE EARLIEST TO ENABLE SMOOTH HARMONIOUS INTERACTION WITH YOUR ESTEEMED ORGANISATION.
REGARDS
UNNIKRISHNAN
[protected]

Dear sir,


my mob. no. is [protected] and your company dedauct my 32.03 rs Bal. 07082008 for hello tune service and do not activate my requested song old song is renewed three time in 1 day i am compalint your 121 service he was not resolve my Queri . If you will not refund my balance then i will take legle action in consumer form so please resolve my problem otherwise i am sorry you will meet me in consumer form .
so plz take any action fast...



Regards
Pradeep Kumar Kurchaniya
[protected]

my no is 91-[protected] from my prepaid account balance regularly 10 rupees ammount deducting please remove the m.igfun.com i am from AP hyderabad. please remove that offer pls

remove that durty m.igfun.com

my no is 91-[protected] from my prepaid account balance regularly 10 rupees ammount deducting please remove the m.igfun.com i am from bangalore. please remove that offer pls

there has been a constant deduction of money on my number for no reason, subscription of services without my permission and much more

dear sir, please deactivate http://m.igfun.com from my airtel number [protected]. due to this problem u already have deducted RS 80 till date .

please refund my balance...

thanx.

i am a prepaid customer. without subscribing to any service i was deducted charges of rs 30 from my card. i have never subscribed or asked for any of their services.

Am an airtel customer for the past 2-years and i got a pre paid connection. the connection very poor most of the time..either it gets cut off during a call or never gets connected. Yesrday(14/02/09) i wanted to make a missed call to kuwait in the morning. To my surprize before even getting through the call money was deducted.the same happened this morning too. my no [protected]. can i expect some action? the same type of complaint i made previously too without any response

AirTel — deduction of money

Hello sir, my name is ghanshyam rao.My airtel number is [protected].Since last three days i have been charged Rs.1 per day.i receive the mesg that i have been charged for Airtel WAP subscription, u r subscripton is renewed.i kindly request u to deactivte this service becoz i dont want to continue this service infact i had not activated this service and i even dont know that how it has been activated and why i have been charged?kindly do the need ful as u r earliest.

There is a cut of Re.1 daily from my mobile by naming subscription, model of [protected]@re.1.Subscription service on airtel WAP, where i have already stoped the function of airtellive in my mobile.My number as follows [protected]

Airtel Poastpaid connection — Regarding Deduction of Rs.10/-

I have a Postpaid Airtel Connection No.[protected] .An SMS came from 64611010 that Thanks for using DADANET Subscription Services on Airtel live WAP Services.yOU HAVE BEEN CHARGED Rs, 10/-.
WHY STOP THIS DEDUCTION Immediately.

Hi i m a customer of airtel..
i lived in west bengal.
my no is [protected].
the company cheated with me...from 29th april
repeatedly the company deducted my acount balance without any usage.
the customer care service is fake.
i have inform the company through the customer care service.
but there is no result..
it should be take a step against the company.the fraud.the thief airtel

Hi i m a customer of airtel..
i lived in west bengal.
my no is [protected].
the company cheated with me...from 29th april
repeatedly the company deducted my acount balance without any usage.
the customer care service is fake.
i have inform the company through the customer care service.
but there is no result..
it should be take a step against the company.the fraud.the thief airtel

Me from bangalore the very bad and fraud Network is AIRTEL is continuesly deducting my money in the name of text based service i cant understand about that and i called 121 customer service center they r telling we r not responsible for that ! than Y they r sitting in the name of customer service center??????????? pls indians if any body knows about it let me know in the same way blody hoplus airtel network

yes 100%

mobile no [protected] and [protected]
On both mobile no i want bill statement for the last 3 (three) months .
amounts are deducted without any reason immediately after recharge with in one hour amounts are deducted.Please give calls list/

Sir,

This is regarding the nefarious business practice of Airtel Prepaid in
Orissa Circle.

The Operator seems to activate various "Plans" without any information
to the subscriber, and then deduct the amount from the prepaid
balance.

If the customer complains to the Customer care, they say "You have
activated such and such plans hence the amount was deducted", which is
clearly false. Sometimes the deducted amount is credited back, but
most frequently it is not so.

In my case, on 9th June 2009, between 04:57 PM and 8:30 PM four services
were activated on Mobile- [protected] automatically, without my
knowledge or intervention or anything. The services are
1. WORD_PACK
2. JUMAANI_WAP
3. CRICKET SUB PACK
4. SAIBABA_PACK

An amount of Rs 120 was deducted.

When I complained to the customer care, they tried to dodge my
questions, but after a lot of haggling, they finally reverted the
money.

Also, on 2nd July, my WAP services have automatically been "upgraded"
and Rs 10 has been deducted every DAY, again without my knowledge or
intervention. When I noticed the deduction, I asked the customer care.
Again they tried to placate me by saying "You have subscribed to such
and such plans" . Again they have reverted Rs 10 + 70 = 80 (Eight day's charge).

So you may kindly direct the Operator to desist from such nefarious
business practices.

Thanking You

PETERSON BHOI
Mobile- [protected]

regarding airtel fusion down load services
Dear Sir
Please unsubscribe me from above services.It is activated automatically without my permission.
Accordingly money had been deducted from account last month and this month also. So, please take necessary action to solve my problem.If the problem persists I will go for other services.
My no. is [protected]

this is the way to cheat consumers !!!
if we dint ask 4 it then they will continously startdeducting our money
blood#####******

I HAVE NOT ACTIVATED BHAKTITASHAN STILL MY MONEY RS 20/- IS DEDUCTED EVERY TIME

it is best

Airtel — Re1 daily deduction

My name is Zulfiqar Beg & my cell no is [protected].
In this no a msg came that "You've been renewed for subsription on airtel wap.You've been charged Re 1. "
This msg is come daily from 6461101 my balance is deducted daily by RE 1.
Plz unsubscribe it.

sir,
please unsubscribe 'textbasedservices' on my mobile [protected] ,which charges 10 Rs. per day on my airtel sim

Airtel Postpaid Connection — Request for unsubscription from 'textbase services' - Stoppage of deduction of subscription.

Please unsubscribe 'textbasedservices' on my mobile [protected] ,which charges Rs.20/- fortnightly on my airtel sim.

plz unsubscribe airtel gclub by my mobile no [protected] because i dont need it.it has been charging rs5 per day.

sir,
please unsubscribe 'textbasedservices' on my mobile [protected], which charges 10 Rs. per day on my airtel sim

Bharti Airtel — Illegal deduction of amount through SMS service which I never gave permission for

Hi,
I am owner of prepaid mobile no [protected]. On oct, 2,2000 AL Entertainment deducted a sum of Rs15
from my account. According to the sms I was charged for a service that they provide. I had never
given consent for this service. On talking to customer care on 3 oct they reverted the sum back to my account.
But on the same day I received another sms from AL Entertainment about deducting Rs10 for health service.
Needles to say I had never given permission for this. Now I am unable to reach customer care either.
Please look into this.
regards Kishore

Sir
two months before i requested to stop sai baba subscribtion,since then i never use the internet but occasionally money is deducted from my prepaid airtel connection.

Thanks
[protected]

some amount is be cutiing from our acount unknowlingly,
[protected]

i m ragni and my cell no.[protected]. Even today some money deducted from my balance without informing me for what it is deducted. many times i request to switchoff my account from friendz chat but still it is show subscribed from 3th oct'09. plz help me to unsubscribed from that service and return back my money to my account.

sir i am looking for a hello tune of movie de dhana dhan but air tel people are dedect my money without sending proper song

AirTel — request for unsubscription of gclub

please remove gclub from my mobile no.[protected] as it cuts 20 rs weekly and i dont have used it even once.please it will be a favour that you remove gclub from my mobile as soon as possible

Airtel — Money deducted through ads

I'm receiving some ads on my cellphone through airtel. Those ads. are about some good for nothing schemes (like love messages ,jokes sms etc) @ 10 / day or something .And worst part is that I'm getting subscribed to those schemes automatically and money is being deducted from my balance.This happened to me several times .I called customer care and informed to them about this but no action has been taken.

Airtel mobile connection — Dedeuction of money without authorisation.

Recently I had taken an Airtel mobile connection. Thereafter I made a recharge of Rs.49 to facilitate 1p/second faciliity. Then I charged for an amount of Rs.50. Immediately after recharging, I got a message regarding "daily dhamaka" game. The moment I opened the message, another message came saying that my name has been included for the game and started deducting Rs.5 per day. I took up the matter with Airtel by e-mail knowing clearly well that sending SMS will only add to the charges. Actually I have not sent any SMS accepting the terms of the game nor did I play any game. The concerned people washed their hand saying that the daily Dhamaka is controlled by another body. Actually I recharged for using the phone and paid the amount to the Airtell and not for playing game. Inspite of that the wrongly debited amount has not beden credited to my acccount. This is quite unethical.

Airtel — Network problem & MONEY DEDUCTED

Network problem & money deducted from my a/c without any use.
Dear Sir/Madam,

To,

Bharti Airtel CEO.


Still is disconnecting & fluctuating my network while incoming calls attaining i have talk to mr Manoj so please do needful & givre my money 20 rs in a/c [protected] & Rs.90 in [protected] whichi is deducting without any reason i have not call not sms anything on 8th so please give me return back urgently & i m facing problem in [protected] still last 4-5 months of network please do needful or give me ur ceo email id or branchmanager id i will complaint directly.

I am get tired to all times i am complainting for my network problem you are not respondind properly & from your customer care services so please provide me your CEO contacts no & emaild id & name.

I am charging for calling customer care also 121 it is toll free then also i m charging me .50ps 3mins please give me refund rs 20 i have deducted on 8th febraury still you are not responding i will complaint to your h.o & your CEO.

Any kind of problem is there you not resoponding or calling & solving my problem i am stupid or wht? complainting again an again many times still you are no solving my problem.

Other wise i have to take a serious action for your services & i am not receiving incoming call because of network problem while calling me it showing to opp person that the destination you have calling is not available or it out of coverage any reason it showing so please do it needful & urgently reply me.


Please give me & call me .


Regards,

Piyush Parmar

Bhayander

IM USING ARITEL PREPAID NO [protected].IN PAST FEW MONTHS THE SERVICE PROVIDER OFTEN DEDUCTS 5/- TO 10/- RS EVERY NOW AND THEN.AFTER MY REPEATED COMPLAINTS TO CUSTOMER CARE THEY THAT I HAVE USED THEIR SERVICES AT THAT PERIOD OF TIME WHEN I HAVENT USED THEM AT ALL.THEY GAVE A FALSE EXCUSE THAT I HAVE SENT A ISD MSG TO AUSTRIA WHICH IS SO UNTRUE.BECAUSE IN MY CELL ISD FACILITY IS NOT ACTIVATED AT LL.THEY HAVE BEEN FOOLING INNOCENT CUSTOMERS AND MAIKING MONEY IN RETURN.

SO KINDLY LOOK INTO THE MATTER.AND TAKE SUITABLE ACTIONS SO THAT OTHER CUSTOMERS ARE NOT CHEATED IN THIS WAY.

Airtel — amount deducted without using facility

Mobile No. [protected] was deducted abrupt amounts from my balance on 26.04.10 , loading or calls are not known to me. When I have been inquired to Airtel customer care , Jodhpur then I knew that Rs. 99 charged for loading the Game Club but I was not use such type of services in my mobile. It is just like fraud with customer. I have been cheated about Rs 99/ through one way . I want to stop such services viz Game Club and a already have been requested to airtel customer care, Jodhpur and reference no.[protected] on dated 28 April 2010.
Hope you will be care the your customer and provide honesty & transparent services to the customers.

Dr. Bilas Singh

Dear Team,

Kindly notet that Airtel ( Prepaid ) keep on deducting my money from mobile a/c without any reason. I used to call contact center several time to get clarification. Nowadays, I am not getting any response from contact center. Especially call back, proper clarification. Also I am insulted and agents keep on cutting my calls. I used to call this center after my job ( almost mid night ).
Anyone, please advise meHow can I get justice? How can I get my hardearned money back? how can I stop this " day-robery "

with regards
Muhammed

hello.My name name is Naveen and iam From udupi district karnataka India.I use AIRTEL prepaid connection and phone number is [protected].On 25.08.2010 Airtel has deducted my money from my balance without reason and when i called customer care they told i have pressed some number for some service so they have deducted it WHICH is a Lie.later on when i called customer care they told they wil refund me the amount and i have the proof of that(recorded tape) the next time i called the customer care they transferred the cal to the manager who spoke to me very rudely refusing to refund the amount(on 28.08.2010 at 12.04am).strict action must be taken against this manager and the staff who told me who wil refund the amount.hopefully u wil refund my amount because every single rupee is valuable because i have earned it sir.thanking you and hope i get a quick response.U can mail me on [protected]@yahoo.com.waiting for your response.

AirTel — providing needles services

SIRS,
I am using airtel sim for my cellphone.They PROVIDED ALERT SERVICES AND SUBSCRIPTION SERVICES WHEN I DID NOT REQUEST THEM TO PROVIDE THOSE SERVICES.THEY CHARGED FOR THOSE SERVICES ACCORDING TO THEIR WISHES.I REQUESTED . MANY TIMES TO STOP THE SERVICES. BUT I GOT THE REPLY (SENDING FAILED OR WE ARE NOT ABLE TO PROCESS YOUR REQUEST) WHAT SHOULD I DO?
WITH REGARDS,
R.LOGANATHAN

sir,
please unsubscribe 'Bloomberg service from Aritel. My mobile +[protected], which charge 3 Rs. par day on my airtel sim

In the name of downloading company is deducting money from my balance.
I have made complaint to company 3 times on 26.10.2010,1.11.2010 and 10.11.2010 by email
even today amount deducted from my balance.
K.K.Tolani,
Mob-[protected]

Sir
I am a user of airtel .I am using Internet through mobile office Through 98 plan.
my internet balance is 1900rs but during surfing deduction of rs 30.00 from my main account. I was call to customer care, but still there is no perticular answer to me. I call to mr. Swapan and he miss behabe me.

unsubscribe
I want to unsubscribe gamesclub in my phone. i dont know how it downloaded in my phone.
Pls take immediate action.
My mobile number is [protected]
Thanks
Mohit Sharma

unsubscribe
I want to unsubscribe gamesclub in my phone. i dont know how it downloaded in my phone.
Pls take immediate action.
My mobile number is [protected]
Thanks
Mohit Sharma

Dear Sir.
I m using airtel connection no:- [protected] since last 2 years, but i never faced problem as faced today. you have deducted my Rs.10 and activated LOGO/PICTURE SMS and as per my memory a have never activated services like this, and you may check that is there any request forwarded from my side to activate service like this,

So i request you to deactivate my anctivated service and refund my amount as soon as possible.

i'm too facing the same problem

AirTel — deduction of re 1/day

i'm using airtel connection no. [protected] from long time. since last 2 months or so, daily re1 is being deducted from my balance. i've not subscribed for any such service. this is confirmed by airtel customer service via phone call dated jan 30'2011 at 6:49pm.
i want immediate rectification by discontinuing the deduction of re1/day failing which i'll be compelled to take necessary legal action.

Hello
My self Rajeshkumar Jain holding of Mobile No. [protected] of Air Tel from last 2-3 yrs. I have no problem in past but from 2-3 months i have many problem from my mobile service provider. I check my balance daily & saw that every day my balance is deduct without any reason. I call the customer care where they can charge me @ 50 paisa for 3 minutes but they only dedcuted money but not responding. When we again call the customer care they will transfer from one side to another side executive & we always say to the problems again & agains to each customer care executive its means we have many times to tell the customer care ?Even though trf to trf they always tell me that there systerm is not show for today records but they not show me the previous records for why my balance is reducing daily. So please do needful against my complent otherwise i think i trf my mobile services provider.
Thanks
Yours
Rajeshkumar Jain
[protected]

Airtel — Customer Care cutting the call continuously

Hi,
this is Sandip and I unfortunately took Airtel Dish TV connection (Customer ID [protected]) .
I recharged yesterday but nothing works, for every Channel it shows 'You have not subscribed for this channel. I am trying to see Start Sports, Neo Sports/Cricket, Ten Sports but nothing works.

I called up customer care more than 5 times, and everytime they cut my call. First of all it takes me almost two minutes by the time I get to Customer care executive and when the call connects they disconnect.
I sent SMS, ' HELP' to 54325 but nobody called me up till now.

I am totally pissed, if Airtel cannot provide the service a before better quit.

AirTel — deduction of money

hello,

My Name is S.S.Shukla working in Indian Air Force Maharajpura.My
no. is [protected].My complain is on unnecessary deduction on Rs 99 in
the month of No. when i taught to customer care they said that you have
downloaded java game. Still today i have suffered loss of total Rs.300
for value added services. further this continues we will compile to take
this issue to the consumer court. Also compile to surrender Sim of
air-tel because of horrible services. Secondly, the Sim is not
Transferred and the documents submitted thrice to your Air-tel office till
now To Mr.S.S.Shukla.

my money is deducting regularly and and if i contact customer care they are telling i am cutting. if i will be not refunded my rs35 i will complain in consumer court.

AIRTEL IS THE COMPANY WHO IS DEDUCTING RS 1 DAILY & SOME TIME MORE WITHOUT THE CONCENT OF THE INNOCENT CUSTOMERS OF PUNJAB . SO I AM MANJEET SINGH REQUESTING MR. SUNIL BHARTI MITTAL PLEASE PLEASE PLEASE EARN MONEY WITH HONESTY.

DEAR SIR

my mobile no. is [protected]. My Rs.60 balance is automatically deducted from sim.I got message daily from airtel that airtel live arti cannot be continue due to low balance ,but i didnot activated this arti live.but customer care centre person said arti live is not activated on your sim. so plz return my return...

Dear Mr. Rakesh Ranga,
thanks for contacting me until you will not change companies strategy for deduction of money you will not remain in the market for a longer period, you can earn money but you lost faith and one day everything will be finished.
For your kind information i am going to shift my airtel no MNP.
Thanks,
Wish you a great future.

My Airtel prepaid Mobile number is [protected]

This the mail i sent to Airtel and they havent the decency to call back or register the complaint.
i had also found out yesterday that i had apparently activated the song download when i did not activate any of these services on my phone. I request Airtel to refund me my money they deducted and provide me the details of deduction i would like to disconnect my prepaid telephone service from airtel since this is the second time they have done this. This is outright cheating. Why are they deducting money without informing the customer- i think this is a cheat company
Dear sir,
I have just been deducted more than 150 rupees from my balance- please give me an explanation or a log file as to why this has been done.
I do not use internet on my iPhone- Please reply soon or I will complain in the consumer court as to why this has been done. Why are you deducting money from my account when I don’t use the internet.
Please explain
Regards
Bernard Fernandez
And this is the eail i had sent earlier
------ Forwarded Message
From: Bernard Fernandez <bernard.[protected]@gmail.com>
Date: Sun, 08 Aug 2010 09:43:51 +0530
To: <[protected]@airtelindia.com>
Conversation: MY MOBILE NUMBER [protected]-STOP YOUR NONSENSE OF CHEATING CUSTOMERS- DON¹T DEDUCT MY BALANCE
Subject: Re: MY MOBILE NUMBER [protected]-STOP YOUR NONSENSE OF CHEATING CUSTOMERS- DON¹T DEDUCT MY BALANCE

Hi Prakash,
I regret to inform you that I do not use any internet on my phone and neither do I have GPRS.
Tell me one thing- how come the balance gets deducted only at night and that too every other day- I don’t think that I browse the net in my sleep. In the first place I had never activated the GPRS service- and my phone doesn’t have GPRS.
Please don’t play games with me
You people have been deducting money on regular intervals- please stop that or I will take up the matter seriously.
Stealing 30p to Re1.50/Rs2 from all customers is a very large amount.

Regards
Bernard Fernandez

On 8/7/10 9:05 PM, "[protected]@airtelindia.com" <[protected]@airtelindia.com> wrote:


Dear Bernard Fernandez,

Thank you for writing to Airtel.

With reference to your e-mail dated 07/08/2010, you have expressed concern regarding balance deduction for your Airtel mobile number [protected].

We regret the inconvenience caused in this regard.

We would like to confirm you that we have checked your account details in our system and found that the charges deducted for call usage and Mobile office browsing charges as per our records.

Hence, we would like to inform you that there was no wrong deduction made to your account.

We would like to inform you that the Mobile Office browsing charge for every 50KB you will charged 30 paise.

Hence, we would like to inform you that there was no wrong deduction made to your account.

We request you to dial star*567# (Toll free) from your Airtel number to deactivate GPRS (mobile office) service. The service will be deactivated within 2 hours. After deactivation you will get a confirmation message.

National Do Not Call registry :

we would like to confirm that the DNDC service has been activated and all your promotional communications would stopped after 45-days from when you register on NDNC. The promotional communication stop date for your number is 21/09/2010. And your unique NDNC registration number is W[protected].

We would like to inform that you could register your number under National Do Not Call registry, which is a TRAI initiative that aims at controlling unwanted promotional calls and messages to customers.

We would like to inform that the promotional communications would be stopped on your number, including the offer related communications from Airtel.

We would like to inform you that all your promotional communications would stopped after 45-days from when you register on NDNC. You could also register the same on our website www.airtel.in <http://www.airtel.in/> .

For further assistance, mail us at [protected]@airtelindia.com.

Your response will help us to enhance your experience with Airtel. Please click on the link below and provide us your valuable feedback on this interaction.

We thank you and value your association with Airtel.


Prakash V
Customer Care
Bharti Airtel Limited

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Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.

[protected]Original Message[protected]
From: bernard.[protected]@gmail.com
To: [protected]@airtelindia.com
Cc:
Sent: 07/08/2010 17:12:37
Subject: My mobile number-Stop your nonsense of cheating customers- don¹t deduct my balance

Dear Sir/Madam
I have a prepaid service with airtel and my number is [protected], every day or
every alternate day i am being deducted .30paise up to Rs 2.00 either in the
form of SMS/Call charges without making any calls or sending any SMS. This
usually occurs at night. And please don¿t deduct my balance. This has been
going on for quite some time- do something or pay the price.
Apart from that don¿t waste people's time calling with your useless or stupid
adverts.
Please don¿t call me with useless advert calls
Please don¿t cheat other wise I have to take the matter to higher authorities

Regards
Bernard Fernandez

This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.

Rs. 15/- have been charged on 11 May 11 towards talking to Amitabhy Bachchan on 18 May 11 without my consent. When I raised this matter with airtel, incompetent people sitting in call centre raised their hands and was directed to Nodal Officer money will be charged towards this. What a rationale. Thinking to take up it legally and will file a suit against airtel.

Airtel — Without our consent sending songs and deducting money from us

Sir,
I am prepaid airtel customer. One day I received a message that thanks for subscribing for some nonsense programme.I was wondering and thinking when did i do this, whether i pressed some of the buttons wrongly.
Even I was too harrash with my 5years old duaghter thinking that she would have played and done this.
Then I came to know that simply Airtel persons send this message randomily to their prepaid customers ( may be to the post paid customers too) and deduct money.
When I called the customer care and (toll free) bumborded them and threatened that i willgo to consumer court.,then they returned my money.

Airtel — without inform cutting money and no contact to customer care

my mobile number is [protected] and i am very fed-up with airtel service. they cut money without information

Yes I agree as I am also one of the victim, airtel do fraud with his customers.

sir,
i am user of airtel ([protected])
Gurukul (11-sep-11) , Airtel Alerts(15-sep-11) , Airtel Friends Chat (17-sep-11) services are activated automatically from your side without my permission. I called customer care 2 to 3 times but their is no response from airtel customer care department.they gave me complaint number i.e. "CBDCC[protected]" (Date 11-sep 2011) and they told me that my complaint will solve up to 12-sep-11 at 13:18.
So please kindly look over this illegal deduction of money from airtel on my number ([protected])

Hi
I have an Airtel Connection and the number is [protected]. There is a service which is activated from past 30 days which is deducting 1rs everyday from the balance. We have tried to discontinue this service but it dosen't get deactivated.If anyone wants to contact me they can on my number or else on my office number which is[protected] or else you"ll can mail me at yamin.[protected]@majorbrands.in.

Thank you in advance for helping me. I have received help from you people in past. Hope to receive the same .

Hi

It has been more than a week now i have been waiting for a reply. Please can you give me a solution or you want me to switch to another network provider.

Airtel — Automatically cutting money and adding song without notice

Airtel has been doing cheap tricks by detecting balance and adding hellotune without customer notice
Icall to cc mohammed ccexecutive pickup call and really iam telling WORST candidate in my life.his orgument and way of responding to caller are LIKE ILLITERATE MANNER.PLZ AIRTEL LOOK AFTER U R STAFF...
MAY BE HE IS FRUSTATED IN HIS LIFE AND CARRIER .THROW HIM OUT OF AIRTEL BETTER IF AIRTEL WANTS CUSTOMER.
NOW DO TO THIS GUY IAM CHANING TO OTHETR NETWORK.

I have been charged twice for airtel mobile tv services which i had not been subscribed. I lost 80 rupees in one week time. I dont know why these companies make money using these fraud practices. This is a kind of robbery also. I contacted customer care but of no use. They are neither returning money nor they are telling me how to deactivate this service properly. Please help me and save me from this fraud company.
Ashwani Sharma
Mobile no- [protected]

Airtel — Approval of talkies 10 plan without my consent

Hi,

I have just checked a message from Airtel that Rs 10 has been deducted for airtel talkies_10 plan.Can anyone pls let me know what this plan all about.I have never opted for this plan.Please let me know on whose request this plan was activated and for how many months you have been deducting this amount.

I called up your customer care today 07th dec at 17:45 to enquire about this amount deduction and after keeping me on hold for 10 mins the executive simply disconnected the call .So,i think it's better to write in this forum then calling the customer care

I want the money to be refunded along with the compensation for the mental harrassment and time wastage.Wondering how much money might have made by deducting this amount from infinite list of customers!

Thanks,
Sachin
Mob NO :[protected]

I wanted to use internet pack rupees of 5. And its validity was till night 12:00am on the activation of the day.
But i requested to activate it about to 10:00 am to 12:00 am but it was not activate at that time. I called to customer care but he showed disability to solve the problem. It was activated on the night time about 10:00pm which was the near about pack expiry time. So i request to do some necessary action

I wanted to use internet pack rupees of 5. And its validity was till night 12:00am on the activation of the day.
But i requested to activate it on 04/02/2012 about to 10:00 am to 12:00 am but it was not activate at that time. I called to customer care at that day but he showed disability to solve the problem. It was activated on that night time about 10:00pm which was the near about pack expiry time. So i request to do some necessary action

Hi

Pls Unsubscribe games club in my mob. No: [protected],
Everyday balance is getting deducted in my account, pls deactivate

Regards

B.Sunanda

Airtel — wrong deduction from balance two times in one week

On nearly 7th february, midnight i was charged Rs.210 inspite of Rs.100.80 for makin ISD cal to gulf country. For which i already had got tarrif done for Rs.35 on 5th february after consulting from airtel customer care only..They told me on 5th that after gettin this tarrif done my charges to Isd calls will be 7.2 paisa/second but inspite of that they charged me Rs.15/minute..And til date i have complaint 3 times to airtel but they are not resolving it and even they not assuring if further my rates for ISD calls will be 7.2 paisa or not..And without resolving my previous problem they charged me Rs.45 on 14th february that is yesterday for hellotune activation which i did not make..When i complaint the customer care again today they hanged up the phone without listening to me properly two times..
I am so fed up this airtel service now because they cheat people so much..Every other day they cut my balance for no reason...And if they cant run their buisness on their own then why dont they close it rather than cheating people..
and i am an student so i just cannot bare such wrong deductions every other day..
My mobile number is [protected]..

Again services are beng activated on my number without my concent.I even don't know about these services(Gyan sagar, talkies_10 etc)

I want the money to be refunded for all the previous months along with the compensation for the mental harrassment and time wastage as I have'nt opted for these.Wondering how much money might have been made by deducting this amount from infinite list of customers!



MOB NO : [protected]

Although I did not subscribed for any service given by uninor mob.Company,still they activated some service.And I lost Rs.250 from my balance on different dates in 2012. I complained for this negligence to customer care,but they are not ready to listen and take my complain.I spoke to many times to the customer care but someone is telling that the money has been deducted for internet service and the other customer care is telling that some no services has been activated.So refund my money.
I am seeking justice from you.

Hilal Ahmad
[protected]

Dear Sir/Madam

I am not interested to take this kind of step but Airtel one of INDIAN leading service provider forced me due to their quality of service.From last 20 days I had requested them please deactivate Airtel Talkies also I had called 5 to 6 times for the same but till date no action taken by Airtel.Daiky deduction is going on. What should I do?



Please advise.

I am abhrajit using airtel no.[protected]. On 30 july around 8-9pm a pop up ads came up when i was installing a game in my mobile. The browser opened for the click on that ads. soddenly the GPRS paused and a flash message came informing about the deduction of Rs90. At last no page was shown in the browser. Frustated i called customer care 198. They said i have downloaded 'MP3FULL SONG', whereas i didnt get any of the services. the ads showed nothing but mere pics of actresses. On 4th august i again called to airtel cc, to verify what had actually happened. they said Rs 90 was deducted due to 'AIRTEL GAMES CLUB'. i also have the recorded conversation of two time talk to CC. i need justification here and my Rs90 should be credited on my number

there are many sites thats deduct money on clicking. airtel gprs is not effective in blocking those

Hi,
I am Baishakhi Sen.I Have an Airtel account Mob.[protected].I recharged my phone to rs 200.Money was deducted by nexGTv Rs75 unknowingly.Then,Second time I recharged my account on 18 Oct. to Rs 444 then the money was deducted by carrier counselling Rs15.
If this continues,I would disconnect my connection and would switch to other mobile connection

DEAR SIR/MADAM,
WITHOUT MY REQUEST AND CONFIRMATION AIRTEL HAVE ACTIVATED SOME SERVICES AND DEDUCTED AMOUNT OF RS. 170.00. I HAVE ALREADY SENT A MASSAGE TO AIRTEL YESTERDAY FOR DEACTIVATION AND REFUND THE DEDUCTED AMOUNT EMMIDIATLEY AFTER THAT I HAVE TRIED SEVERAL TIMES TO TALK WITH AIRTEL CUSTOMER CARE EXECUTIVE BUT NOT GET CONNECTED DUE TO YOUR THEIR SYSTEM ERROR.

NOW YOU ARE REQUESTED TO KINDLY TAKE NECESSORY ACTION AT YOUR END AND REFUND MY MONEY THAT IS RS. 170.00.


Thanks,
Arun Kumar Singh
Mobile No: [protected]
Location Delhi NCR

Airtel has been doing it regularly as with me they ve activated some downliad fr 90Rs n jokes daily @ 3Rs per joke whom to contact where redress the grievances is an impossible task. Govt agencies like MTNL, BSNLhad excellent services with no hidden costs but govt top bosses in delhi inirder to facilitate private cell operators have deliberately weakened signals of govt cell operators so customers could shift to

Sir,
I would like to inform you that rs30 was deducted from my mobile no[protected] without my. permission.And a new service was activated.
So I request you to stop the service and refund my money.
Thanking you,

Yours faithfully,
Kumar gaurav

Namaste Mr. Nazir,

This is to inform you that your concern listed on 12 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Nazir,

We would like to inform you that your concern listed 12 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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recently i kept net pack of Rs5 on my airtel sim. but money was deuctedwith Rs40. what is this. iwant my money back anyhow

my whole balance deducted by airtel. when i call they says that i use internet whole night. but i didnt use net at night. i have net pack also.behaviour of customer care was very rude. i want my all money back. please help me.
rohit
[protected]

Rs 99 has been deducted from my air tel a/c for using service Ind VS AUS, which i have not used or actvated, Earler too money also deducted from my a/c several times but after complain refunded back.i was sincerely thinking for portability but it was ok for 2-3 months, pl refund my money back or i port

Rs 99 has been deducted from my air tel a/c for using service Ind VS AUS, which i have not used or actvated, Earler too money also deducted from my a/c several times but after complain refunded back.i was sincerely thinking for portability but it was ok for 2-3 months, pl refund my money back or port

Namaste Jayanth,

This is to inform you that your concern listed on 12 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Jayanth,

This is to inform you that your concern listed 12 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Jayanth,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel — they are thiefs they took my 500/-

I took Airtel postpaid connection # [protected] on my wife's name from Airtel, Pune, Swargate office representative came to my home.
I paid 500/- and check got cleared on[protected]
I cleared telephonic enquiry.
Later it was address verification.
No body came and my phone got deactivated. Outgoing was bannd. Lot of incovenience.
I called up airtel customer service for lot many time and every time they promised to send someone for address verification. Once the lied, they said some time, and in fact we were at that address for whole day. Abnd pretty sure no one came. Till date no one has come to my house. If I call up 888 from airtel outlet then they just say it failed for address verification and if asked for solution then they mentioned to use that as prepaid. Which is big joke.

One very good thing about airtel is the outlet is just a sales centre and they have nothing to do with airtel customer service. They entertain customer if and only if you are willing to buy new connection from them.

I want my 500/- back as I am not at all interested to go for prepaid.

Even I can't make outgoing calls and use my 500/-

I want to file compliant against airtel to get my money for all thier trouble.

Airtel — RETURN MY MONEY - Don't Steal from your customers

Hello sir/madam,

Airtel has been stealing my balance in smaller amounts like 3.00 INR, 8.00 INR and such smaller amounts. Whenever i top up they just take some money. I made a complaint few months back and there were no such cases. But they have again started it since last month.

They have introduced MMS activation and few other things to steal which i never activated. Please ask them to return all my money. They have taken more than 200 INR from me.


I need my money, please help.


Regards
Krish

Continuation..

I have already wrote an email to them here: [protected]@in.airtel.com but still they haven't replied back. Please take necessary action against them since there are more people getting affected like this.


Kindly do the needful.

AirTel — education money

sir
i am azeem uddin,sir meri call pehle airtel to airtel 10paisa and othar 30 paisa aur ab call lag rhi hai 72 paisa /mit sob pe?
aur customer care bale kuch batate bhi ni hai.ek bar maine complaint ki thi or customer care ne complaint no.. bhi diya tha lekin kuch nhi hoa.?
sir mery aap se request hai ki meri problem ka solution kiya jaye?

my mobile no...[protected]

I agree 100% what you have said about AirTel, Its not AirTel alone out there. At present India is completely infested with these money making unethical buggers !!!

Still as a citizen or Business man you could nothing about these "Corporate Cheaters" except expressing our feeling over these sites!

Karthik !

Namaste (regan.gpr),

This is to inform you that your concern listed on 12 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Hi Everyone !

In the above complaint the AirTel Prepaid number that I had reported problem with was typed wrongly, The number which I had the problem was (0091-[protected]), The above number ([protected]) is still with me and still with Airtel Network.

I was glad to hear some guys from AirTel, Delhi called to my India number inquiring about this complaint. I will be more than happy if they do some justice to refund my money and educate their Customer Care Representative (Especially in Chennai).

Any one from AirTel if you want to get an first hand information about this complaint call me @[protected]at present I am in Kuwait) or Send me a SMS or e-Mail your contact number so that I can contact you.

Thanks & Regards,
S.Grace Paul Regan
[protected]

Namaste (regan.gpr),

We would like to inform you that your concern listed 12 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Blank call from country code +9230
Hi,

Today i.e.[protected] I received a blank call from [protected] on my airtel mobile no.[protected] at 10:44 AM.

When i searched on internet that +9230 code belongs to Pakistan.

Please resolve this issue.

If need any assistance from my side you can call me on [protected] or at kabir.[protected]@gmail.com


Thanks and Regards,
vivek bhadouria

Hi,

Today i.e.[protected] I received a blank call from [protected] on my airtel mobile no..[protected]at 7:11 PM.

When i searched on internet that +9230 code belongs to Pakistan.

Please resolve this issue.

If need any assistance from my side you can call me on [protected] or at [protected]@gmail.com

Thanks and Regards,
Harshal Khairnar.

Namaste Mr. Bhat,

This is to inform you that your concern listed on 12 March. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Bhat,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Please resolve this issue ASAP

Namaste Manasa

This is to inform you that your concern listed on 12 March. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Manasa

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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ok thanks

Airtel VR is very bad. It is very frustrating to register a complaint through it.

Yesterday my landline phone and broadband connection was down. Since that time I have been trying to register through complaint, but not successful. I spent (sorry waste) my 45 mnts time to register through IVR yesterday night, but after entering all the options, it is asking me to wait to connect to service agent and never connected.

Finally now I am able to connect just now and raise the complaint (of course, it took 10 mnts of my precious meeting time).

Thanks
Daneswara

Namaste ( boona5),

This is to inform you that your concern listed on 12 March. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Kumar,

Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill on your E-mail id, You will be charged Rs. 50 per request for the same.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel — About my cerdit limit

i have asked u many times to reduce my cerdit limit. but u people are not responding properly. could u pleasse reduce my credit limit to RS.500. i hope the posive reply from ur side. And i have seen twice that my mobile charges are faulty. So please look at it once. By the way my mobile number is [protected].

THANK YOU.

JOSEPH

AirTel — increase in bill amount without using its services

my number is [protected]
i got a sms from airtel that i m running high usages in tune of rs 20000 in just 15 days as bill cycle starts at 5th.i m very much worried and surprised as i have not used so much.usually i get monthly bill appx.1000 to 1500. i do not understand how this is happning.seems someone has hacked it or airtel is adding other bill to me.
usages as on 17.2.2009 4.30pm rs.19748.60
usages as on 18.2.2009 9.30am rs.19996.70
usages as on 18.2.2009 8.30pm rs.20024.20 .
this is to inform u that i have stopped making calls since 17.2.2009 4.30pm.barred voice mail and airtel live, gprs . still amount is increasing it self
kindly revert back asap

This is to bring to your notice that, I have received a bill for the period of 26/July/09 to 25th Aug/09 vide bill no.[protected]. The total bill abount is Rs.771/-.

To my surprise, there 7 calls made from my number which is not made by us. The numbers are [protected] & [protected], [protected] dated 27/07/09 to location BANDA (U.P). The calls are made during afternoon time where no family members are there at home. Between 9.30 to 5.30 pm, the flat is always closed. The matter has been reported to vide complaint no:23980618 dtd 5th Sept. After two days, I received a call saying the calls are being made from my telephone.

Please note that these calls are being made by someone, without using my phone. This has to be thoroughly investigated and replied soon. The amount overcharged should be waived off in the forthcoming bill.

Awaiting your prompt reply.

Sir,
My name is Devendra Punwatkar I lived in Nagpur (M.S). Hear by Inform you that I complaint twicely
deactived downloaded services.From you coming calles two times to deactivate on yours cell downloaded services but should not deactived services.and finally i go to Airtel webworld and dial 999 and deactivted services.As per discussion with Mr.Kamal he said to me unnecessary deduct amount credited in your account.But till date could not Credit amount in my account.

So kindly request you early as possible credit deduct amount.

Thanks

My Cell No. [protected].

I bought airtel connection which i paid 4000 Rs. for the device and 600Rs. for connection,

it took a week time to start the connection, atlast i got, coz i had already paid the money, i hardly use the device coz, very very slow they dont provide the speed what they say, i did being to the Airtel Galleria. i had waist my time and money for the device.

But i disconnected the postpaid connection and requested it for prepaid, where i had the Balance which Airtel has to pay around 600 Rs. which i had balance in my account, But still the services was useless, i return the simcard, they promise me to return the money after 45days,

AND now there are sending me a cheque of Rs:243 Rs.

I think they should stop fooling customers around, Its better for them to Beg in the Public rather then fooling around.

I thought its been the fastest connection, i spend 4800 Rs. and this is what the customer is getting back in returns

Airtel enjoy HARAM ki kamia.which will not last for long time GOOD BYE

Imran Syed

Airtel Postpaid — huge bill

Hi,sir i was with airtel from last 4 months . I was given a plain of 175 rs rental but when a bill came it was 250 rental i talked to them wait for a long queue on phone they told me, pay the bill next bill would be 175 .On the next month result was the same i paid 250 restal for 4 months regularly they didnt do any thing i always call them and request for the same thing..on the 4 rth month i stooped using that and asked them i will only pay the bill when they will reduse my rental but they didnt..my no was [protected]....i was so mentally harrased seeing my bill regularly increasing..
Now they are calling and they are shouting and abusing me on phone ..i am very depressed by this it s5eems that there is no law in india who can help..the no from which they are abusing me is
[protected]..she told me "dekhte hai tu bill kaise nai deta"

http://www.earnparttimejobs.com/index.php?id=2702628

click on this link i[censored] r serious abt earning money without investing online it is true believe me no fake.
even u get Rs100 as joining bonus.

Airtel — WITHOUT USING THE NUMBER GET BILLED FOR 2500

Hi,
Am a Software Professional took Airtel Postpaid connection through my company. During initial days i felt am getting moderate bill when days goes on they started billing me[protected]. Finally when i surrender my number they billed me 2500 though i did not use that number for that month, When i dialled them and shouted they reduced my bill to 1000 and they said they give the settlement letter

I paid 1000 before 2 months till date i did not get my settlement letter instead i started getting call from Airtel asking for rest of the payment

I shouted them and said i am ready to meet them in consumer court

AirTel — credit amount

my mobile no.is [protected] n i did recharged for 200/- on 01/04/11 but i didnt get the amount n i lodged a compalint on 5th n i did spoke with a supervisor anitha she asked me to get it recharged for 27/- which i did n she promised to get back my balance amount by 7th which didnt happened n i called back on 7th n 8th n they said they are going to mail across n by 2 days it will get sorted but as usual nothing happened n i called today that is 11/04 today they are saying the sims life got expired so how come the recharge gone thru when the life of the sim card got expired,these people are just cheating the public not more than that n from today onwards i will try to make as many as friends n family members to move out from airtel to other network becoz these people are cheating n upon that the customer service people ahhhh cant say more waste of time.

hi this is suresh n my mobile no. is [protected] i[censored] can check ur system u will find the history of complaints by me n to be honest i dont have any faith in customer service team especially from AIRTEL, as i have gone thru it may be only for 200/- but the pain is much more n that too i have been calling you people from delhi all the time ?????

Airtel — Huge bill amount - exceeding the set credit limit

Hi,

I own(ed) a mobile post paid connection +[protected]. I had set the credit limit for that number as Rs. 3000 which is for unbilled usage. However, my outstanding amount for the month of June 2011 was Rs. 4855.12, which is an absolute shock.

When I expressed this concern so many times to so many people in Customer care, complaints and Nodal desk I hear different things. Some say, it is a valid concern and they'll route it to appropriate department. Some say, they give Rs. 500 discount on my June month bill and 15% discount on my next six months bill. Some said, it's due to 3G usage in three days which is close to 240MB. Some others, said 3G usage for three days is 91MB. I am getting frustarted with all this. Finally, I am also told that the charges are valid. Because of all this, I've not made my outstanding bill payments and my number was made inactive.

I can not accept if my outstanding amount for any month exceeds my set credit limit, which is for unbilled usage. It is the right of the customer to decide how much he can afford to pay for mobile per month and thats why I'd set my credit limit to Rs.3000.

Please look into this at the earliest.

airtel /postpaid — no follow up of the complaint of dec 2011,even after 7 reminders

in month of dec 2011 raised request for signal problem at my home,after that 7 reminder put by me at costumer care.but till date problem is there.

Namaste (shirin1981)

This is to inform you that your concern listed on 12 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Hi saurav,

Thanks for your prompt response, but the thing is that today I received legal notice from Airtel, so Please advise what should I do in that case.

As the Amount is very high and I am not in that condition to pay this unnecessary billed amount which was raised without any intimation to me. If the amount was increasing above the credit limit (2500) then it should have been informed to me,

So Please Suggest me the appropriate solution to avoid this and regarding that notice which is sent to me.

Waiting for your prompt action on this .

Regards
Shirin
Contact : [protected]

Namaste (shirin1981)

We would like to inform you that your concern listed 12 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Hello Team,

I have sent one mail on [protected]@in.airtel.com, regarding my queries, but still I didn't receive any response from your side, hence I am writing my query here also,

Hello Team,

Please find the below concern.

1. My Credit Limit was set to 2500/- pm, then how come the amount increase beyond this Limit.
2, I have activated 2G Plan with 4 GB download 249/- pm, then how come its converted to 3g which is showing in my bill,
3. I checked my bill and found that 2g usage is 2000 rs, and 3g usage amount is 35000 something, so can you please tell me why &
when my 2g plan converted to 3g, and do u have any request of mine for 2g to 3g conversion.

Hence give me the reason that why I should pay 35000 rupees.

Waiting for your positive response...

Hello Airtel Team,

I am waiting for your response for my query,

Regards
Shirin Kumar

Hello Airtel Team,

After lots of follow up still I didn't receive any positive response, even no response for my query,

This is my last & final reminder to Airtel,

I will wait for next 5 days more for any positive response from your end to settle down this dispute, I hope I will get positive response.

If not, then I am going to consumer court to file a case against the airtel.

Regards Shirin Kumar
Mob# [protected]

Namaste Kummara,

This is to inform you that your concern listed on 12 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel Broadband — Billing after disconnection of airtel landline and broadband.

1.I have requested for deactivation of my landline number[protected] in name of Vikram Singh on 27 Jan10 Airtel referance number 305579.
2.But calling on 22nd feb10 Airtel ref number[protected] I came to know still request was in process and executive confirmed me that billing will be maximum would be till 04Feb10. For deactivation confirmation I got call on 19 Feb10 and I confirmed for dectivation.
3.I have paid Rs. 2445 ( Dec09 to Feb10 bill) amount deducted through my credit card ECS. So again I called up to CC Airtel referance number[protected] to check and I came to know that request was still under progress.
4.I went to customer care and gave a written confirmation to stop ECS payment from my credit card.
5.Today I received a SMS stating my landline bill for 13441315 is generated and the invoice amount is Rs. 752.
6.Can you please take me out of this maze?

broadband and landline — disconnection

I HAVE A BROADBAND AND LANDLINE CONNECTION NO [protected] UNDER UNLIMITTED ACCESS SCHEME AT A MONTHLY RENT OF RS 649/ = PLUS TAXES AND CALL CHARGES. NOW IAM LEAVING FOR ABROAD FOR 3 MONTHS AND SHALL BE BACK AFTER 10TH MARCH2011. ACCORDINGLY PLEASE DISCONNECT THE ABOVE CONNECTION UNDER INTIMATION TO ME AT MY E MAIL ADDRESS.LAST BILL FOR RS 949= HAVE BEEN PAID BY ME ON 7TH DEC 2010 THANKS AND EARLY ACTION NIRMALA SABU

Namaste Vipul,

This is to inform you that your concern listed on 12 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Vipul,

Further to our discussion dated 12 Mar. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Vipul,

We would like to inform you that your concern listed 12 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Panwar,

This is to inform you that your concern listed on 12 Mar. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Panwar,

We would like to inform you that your concern listed 12 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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I am based and operate out of New Delhi and maintain an Airtel # [protected].

Back in April&#039;14, prior to going overseas to Vietnam and China on a business trip, I had called up local Airtel office and specifically requested that while my International Roaming may please be activated, the Data Services during the period of travel may PLEASE NOT BE ACTIVATED - and which understanding and confirmation was given to by the Airtel Rep who called me few hours prior to departure regarding same.

But realsied during my stay overseas that i seem to be getting charged for Data Services courtesy your frequent SMS&#039;s. On my return back I immediately complained same but was told by your Customer Care that once the Bill was issued the issue would be addressed.

Your Bill arrives with a fancy amount billed of approx Rs 30, 000 and odd and when complaint made again there is no response.M/while, I have made 2 part payments of Rs 5, 000/- and Rs 3, 000/- and informed your Solitaire Customer Service Center and was assured that the Bill was being addressed and issue resolved with data charges being removed as well as adjust for the part payments received and the revised amount informed so that payment could be made and issue closed.

Its been One week and have not heard anything from your Solitaire Center office as was assured and today I realise all my outgoing calls have been blocked without any out notice.

This is absolutely disgusting and a very unprofessional and immoral business practice adopted by Airtel and must be ashamed to resort to such practises. Is this the way Mr Sunil Mittal runs his business.Just having fancy slogans and advertisements is not everything in business.

Here is a customer who has been informed that the mistake of over billing by Airtel would be resolved and informed of the new amount to be paid and settled and waiting like a stupid fool for the past one week to 10 days for your response and today without any prior intimation or notice conveniently block all outgoing calls.

I expect someone responsible to address this issue immediate please and resolve this issue at the earliest.


Srinagesh
Mobile # +91 [protected]

Airtel — 3g plan not activated even after paying

Hi...
Thiis is to i.form you that airtel has shown its height o[censored]nprofessionalism, i activated a 3g plan worth 250... And tbe money is charged and they even didnot activate d plan. And the most worst part is that there customer care is just for show.... Never ever pick up d call and once u call d customer ... D call automatically disconnects..airtel should be barred iN INDIA.. Pathetic service


My no [protected]

Namaste Mr. Sengottuvel,

This is to inform you that your concern listed on 12 Mar. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Sengottuvel,

Further to our discussion dated 12 Mar. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Sengottuvel,

We would like to inform you that your concern listed 12 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Vinay,

This is to inform you that your concern listed on 12 Mar. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Vinay,

We would like to inform you that your concern listed 12 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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pre-paid — wrong deduction of charges

me vijay from punjab i have my cell n0 [protected]... i had taken a plan of rs 224. in which i will be charged .25p v2v...but basically co. charges 2rs from me by calling to 111 .the person said that in this case company will not refund the balance but onlt able to sort the problem...me want not only refund now but also xtra refund for bearing problem regarding this

Airtel — Threat to My Life & Children

I have received a call from some Mr. yadav [protected] that arrest warrant has been issued against me by delhi high court as Air Tel has filed a complained against me under sec 405-406/420
and so many other sections.

I want to inform that as I have already written so many times that I was having one Mobile no [protected] and I have given Rs.900/- as advance rental.and I have used this number around 10 months only and there was zero outstanding.

I have requested 50 times at Air Tel Customer Care to give me summary if there is no responce.

No one is helping me.

I am not aware to whom I should go ? I am help less.

Regards

Airtel India — Wrong deduction/ incoming calls

My No. [protected].
Airtel on 18 oct 2008, dedected 30 Rs from my account as devotional download pack. when i complain it they admitted they it was wrongly dedected and promised me refund into my account. nothing has been done so far from last 2 months i have been following with them. They block 121 /198 / [protected] all thr customer care number. Now today 18 dec 2008 they are telling me the i m being wrongly charge for incoming calls. this is shocking news. its shame on part of airtel that they misguide and are not capable of handling customer complains. My complain refernce no.[protected] & [protected]. Mr. Mittal stop claiming that airtel is No. 1, pls stop cheating and making fool o[censored]r clients. Worst service provider in India... AIRTEL

AirTel — Deduction from my a/c

I am using airtel connection. I have got the message from 5432160 that dial this toolfree number for making friends. when i dialed this number Rs. 30 was deducted from my main balance.
Now I am worried that without my permission why they have deducted my balance.

Please deactivate/Unsubscribe http://m.igfun.com from my mobile. My mobile number is ([protected]). I have already contact customer care...

AirTel — WRONG DEDUCTION OF CHARGES

MY A/C HAS BEEN DEDUCTED REPEATEDLY WITHOUT ANY REASON.AND CUSTOMER CARE ANY ANY OTHER OFFICER IS NOT RESPONDING, EVEN AFTER REPEATED REQUESTS.MY NOP SERVICE IS STILL ACTIVE SINCE MANY REQUESTS.POOR CUSTOMER SERVICE.

KINDLY, HELP ME RESOLVE THE COMPLAINT.

i use mobile office service but i download stuff many time deduct charges in my account my no [protected] opretars says this service no any downloading charges

On 20-Mar-2009, Rs 10 for 10 days was deducted regarding Airtel Friendz chat.
0n 24-Mar-2009, Rs 20 for 20 days was deducted for the same.

Once i hav paid for 10 days how come it has been deducted again.All the customer care numbers hav been blocked. PLEASE HELP ME OUT.
This is not the first time i am facing a/c related problem.
I Beleive Airtel Quality has started to detoriate substantially.

PLEASE DISCONCNECT MY NUMBER[protected] ACCOUNT NO. 13369034
COMLAINT NO. 730189

AirTel — Deduction of amount from my a/c

Rs 193 deducted from my a/c bal.I have airtel prepaid no.[protected].Even i have not made any call.Pls look at this issue and it is not happening first time with me.I will be thankful of you.

My mobile no is [protected], i have not applied for mobile wab and i do not have that facility in my phone not the amount is been deducting every week kindly deactivate.

AirTel — Deduction From Pre Paid A/C

On 26.09.09 when i was in Banglore, a sum of Rs.99/- was deducted from my mobile pre paid a/c towards VAS PACK 99. My mobile no. is [protected]. I immediately unsubscribed via SMS for which unsubscribe SMS confirmation was received by me. However, the amount of Rs.99/- deducted was not refunded. I contacted airtel customer care a number of times but was informed that they do not have access to the network since the mobile no. is of Jharkhand state. I sent a SMS message to AIR TEL office in Ranchi having no.[protected] reading as follows :
"PLS. NOTE RS.99 HAS BEEN DEDUCTED FROM MY A/C IF IT'S NOT CREDITED IMMD. I WILL TAKE ACTION'
I received a SMS reply reading as follows:
"Plz.visit ARC in SPG Mart ... Bahu Bazar and register a complaint.
You have been unsubsubscibed from the Air Tel VAS PACK 99 service."
To this I replied via SMS as follows:
"I am based at Ghatsila& it's not possible to visit. Pls. ensure the amt. is credited or else i will discontinue Air Tel and lodge complaint with consumer court"
I did not receive any further communication thereafter.
Today i.e.2nd October 2009, I contacted the Air Tel customer service a number of times. At 15.26 hrs. I was asked to hold the line to speak to the senior. I held on for 17 minutes but did not get any one on the line. Subsequently, when I dial the Customer Service either the line is cut off or I get a prerecorded message asking me to SMS to lodge complaint .
I am at a loss to understand how such cheats are allowed to operate.

Rajendra Mahajan
[protected]

Airtel Prepaid — Wrong chares deduction from my prepaid account

I am airtel service customer having lifetime valadity prepaid account on my cell [protected]. I had availed your 63 recharge scheme in the last month on 17th September offering 40 paise airtel to airtel and 60 paise airtel to others for two month;s period. After two days I had recharged with Rs. 88 full talktime option. But I got less recharge from you. I tried to ensure about the problem by visiting to your mulund airtel gallery but didnot get any help as they said that they could not furnish information regarding call details. Again yesterday only, I recharged with Rs. 205 full talktime option. I made four calls after recharge not exceeding 10 mins. max. period for which you deducted Rs. 40 from my account. I tried to communicate this problem through sms and asked for customer care executive's contact no. But I didnot get any help from your side. If you are not interested in solving your customer's problems, I would like to discontinue your service henceforth. Please do not provide any of your services otherthan incoming & outgoing calls on my cell without my permission. I hope I will get positive feedback from your side as early as possible. If possible please provide my prepaid account charges details for last two months.

AirTel — deduction of charges

Dear Sir,
on 14 Jan 2010 I got a call from airtel for whether I wanted to change a song in hallow tune. I astonished and said them that I have not activated any such services and there is no question to change any song by then. I also confirmed from customer service on the same time. They also repetadely confirmed That in my account there is no any services is active. On 16 th I got message saying rs. 30/- diducted from my account. Again I contacted to customerand they assured to solve the problem by 19 th only after repeted query. On 19 th thrice customer executive connected to their supervisor they disconnected the line delibarately. I am fedup of their untrained and callous behavour. Now they have disconnected the option to contact customer care from my phone.
Kindly take such action so that I can get the amount back.

Thanks and regards,

Biplab das
M:[protected]

Airtel — wrong no.call detail

My Airtel no is [protected]. I want the details of wrong no. [protected] ,i want address of this no. & detail of all incoming & outgoing calls.. Thank you

your company is layer every month cut Rs.15/- cut with out inform me.
give return my money.your compny is thife. my mobile no is [protected]

Airtel Prepaid — Airtel wrong deduction of charges

Dear Team,

This is with reference to the mobile number [protected] and [protected]. Both this number belongs to me(Pradeep yadav). This is so sad to inform you that there were deduction in both the numbers because of hello tune services. The number [protected] was out of service at 4.25 pm(this time is claimed by your executive of activation of hello tune)and my number was activated at 4.56(As per the recharge time.

On the other hand the number [protected] last call was at 11.23 am to [protected]. and they claim that the customer care was called at 4.25 for activation of hello tune. I tried contacting them but they said speak to supervisor and call was disconnected after some time. Any after several attempts i couldnt get connected

Regards
Pradeep
[protected]
[protected]@rdiffmail.com

Airtel — Invalid Deduction of Rs 200 from my mobile

Sir I have the mobile SIM of Airtel Company. On 03 Aug 2011 the company deducted Rs 200 from my mobile without my subscription to any service. Later on 03 Aug 2011 when i talked with Consumer Care they told that Helotune has been in your mobile for which Rs 200 has been deducted from your mobile. When i told them that i don't need that service and please give my amount back in my mobile they don't responded on my complaint. The Consumer Care rep told me that your complaint has been lodge and we will send you the complaint number by SMS. But no SMS was sent to me. On 06 Aug when i again talk with them i come to know that no complaint is submitted from my side. When i repeated my compalint again and again no satisfactory reply was given by any of the service representative from consumer care.

Sir this is a fraud if a company deduct such amount without the subscription of consumer to any service. Sir please do the needful to bring my money back in my mobile. My Mobile No is [protected]. I am from Secunderabad near Hyderabad, Andhra Pradesh. This SIM No is of Airtel Company.

I have a connection [protected] having prepaid Airtel connection.On dated 8th September 2011 I called on customer care for non working of internet on my some other number but It was shocking for me whn I disconnect the phone,Rs 30/- as Hellotune charges and Rs 15/- for song selection charges has been deducted from my balance.I Quickly Get unsubscribed for this service.But my balance has been deucted from my account.I called on customer care But still no satisfactory reply from their side.KIndly Help.

Airtel India — Wrongly deduction of charges

I m using no [protected] and big fat free store service is activated on my account and 5 Rs/ per day has been charged daily.After making a lot of complaint in customer care for deactivation of this service I am still waiting for the solution and charges is still deducting from my account.Worst service Provider

Why u always wake up only after making complaint in this forum

no solution has provided to me yet.Charges has been duducted daily.Almost suffered a loss of morfe than 200 rs.

I HAVE A MOBILE CONNECTION OF AIRTEL HAVING NO. [protected].I GET CHARGED RS. 99/ WRONGLY .I GOT A MESSAGE FROM 54321 THAT I HAVE BEEN CHARGED RS. 99/0 FOR DOWNLAODING ROADRACER GAME FROM LINK HTTP:/GCLUB.IN.
I HAVE NEVER USED SUCH WEBSITE AND NEVER DOWNLOAD ANYTHING FROM SUCH WEBSITE.I ALREADY CHARGED RS. 45 AS HELLOTUNE CHARGES WRONLY AND AFTER MAKING COMPLAINT I GET MY BALANCE REVERSED,AGAIN AIRTEL DID THE SAME THING.KINDLY HELP AND REVERSE MY BALANCE IN MY ACCOUNT.SHAMEFUL ACT BY COMPANY LIKE AIRTEL.

Bharti Airtel — wrong deduction of charges

that my mobil no is [protected], [protected] [protected] i have already complaint many time for deduction of payment on daily basis without any reason inthe name of service charges plz stop deduct other wise i will complaint to trai and i will go to the court

Airtel India — WRONGLY DEDUCTION OF CHARGES

I HAVE AN AIRTEL CONNECTION HAVING NO [protected].FROM LAST FEW DAYS I HAVE BEEN CHARGES RS. 5/- DAY FOR FHM.I COMPLAINT MANY TIMES IN AIRTEL BUT NO RESPONSE FROM AIRTEL.WORST SERVICE PROVIDER

Airtel India — deduction of charges wrongly

I have an Airtel Connection having No. [protected] .My lodge a complaint regarding deduction of charges wrongly from my account .The complaint no. is CWRCH[protected] .But after passing many days still no solution for my concern.Worst service provider...............AIRTEL

Namaste Sundararajan,

This is to inform you that your concern listed on 12 Mar. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Namaste Sundararajan,

This is to inform you that your concern listed 12 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Namaste Mr. Shaik,

This is to inform you that your concern listed on 11 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Namaste Mr. Shaik,

This is to inform you that your concern listed 11 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Mr. Shaik,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel — advance money not given back

I am engineering student studying in Indore away from my home. I had applied for Airtel broadband connection on 23 Feb 2009 through an executive named Pramod (contact no. [protected]) & deposited Rs 700 as an advance for the connection. I was given assurance that the broadband connection would be given within 4 days.Later I was informed that due to some technical reasons I won't be able to get a connection in that area & the sum of advance would be given by 10th of March. Now the people are not responding to this issue.Kindly help.

Airtel — collecting money & not given back

Collecting money from customers.came exicutives from doors & giving schems from airtel offices to us.Giving numbers for enquiry & that number is not Vallied. The number is [protected]

Airtel Broadband — Refund not issued

Here is the email I sent to the nodal officer about the request for cancellation and refund of advance rent. The case has been going on since June.

Read the last line carefully. I am completing my promise as I have not received no response. from them even after 2 days.

sender-time Sent at 6:41 PM (GMT+05:30). Current time there: 3:17 AM. ✆
to nodal.[protected]@airtel.in
date Tue, Oct 26, 2010 at 6:41 PM
subject Disgusting support, responses, resolution- Settle this once and for all - [protected]
mailed-by gmail.com
hide details Oct 26 (2 days ago)
Hi

I am fed up of all the communication I had been going through with you guys since June 12. The worst part is I still don't have it closed.

June 12, 2010- I wrote to confirm the disconnection request as there was no feasibility at my new address.Ref: Qrc1070530
June 12, 2010- I get a response confirming the cancellation request is logged. Ref: 1091728
June 18, 2010- I write again as I did not get any update/call regarding this. Ref: Qrc1111674
June 19, 2010- I get a response confirming the cancellation request is logged. Ref: 34036754. It also states the rental component is disconnected effective June 16.
August 11, 2010- I write to inquire about the balance Airtel owes me.Ref: Qrc1478121
August 11, 2010- I get a response saying that a check of Rs 465 has been approved on Aug 9, 2010. Ref:[protected]
September 10, 2010- I write to inquire where the check is.Ref: Qrc1701032
September 10, 2010- I get a response confirming that the services have been deactivated on July 21 and there is an out standing of Rs 162.Invoice dated 27/08/2010. Final bill will be generated on Oct 16.
September 10, 2010- I write to know why was my account billed again. When it was holding Rs 465 and rental was disconnected on June 16. Ref: Qrc1705122
No response to this email.
September 15, 2010- I write to nodal.[protected]@airtel.in. Asking for a detailed statement of my account as well as the settlement check.
September 15, 2010- Auto response mentioning 10 days time required for a quality resolution.
September 21, 2010- I receive a statement of charges. It shows I had Rs 400.39 in my account after Jun to Jul bill. In the Jul to Aug bill you have charged me Rs 162.24 for I don't know what.

So From September 21st to October 26, I have been getting sms from your guys saying my complaint is being worked upon. I still have no clue of my check.

Do you have the capability to resolve this? Or you are also one of the Zero IQ guy sitting in a call center.

Get your act together.

Or This Diwali get your online advertisments with a copy of this email, absolutely free from me. Trust me.

Mohit Agarwal

Airtel — refund and return my documents

Respected Sir
I under sign Mr. Neelesh Sahadev Tambe Mr.subhash who is airtail's sales person at malad brach give me wrong information he told me dated 22/01/2011 if you want without change your mobile number you can change your servise provider(mobile) and if you take two connection from airtail that two number outgoing totally free.when I agree and I pay. and monday he asked me change your handset. I refuse him and asked about refund and my document.from that day Mr. subhash and Mr. kamlesh just promise me he will refund and give back my document but not yet even today(dated 10/02/2011) mr. kamlesh promise me someone come at fort and handover my documents and refund at 2.00 p.m. his mob. no. (1) [protected] - (2)[protected] (3)[protected] (4)[protected]
Thanking you
Neelesh Tambe
(my email address is [protected]@gmail.com Mob. no. is [protected]

Respected Sir
I under sign Mr. Neelesh Sahadev Tambe Mr.subhash who is airtail's sales person at malad brach give me wrong information he told me dated 22/01/2011 if you want without change your mobile number you can change your servise provider(mobile) and if you take two connection from airtail that two number outgoing totally free.when I agree and I pay. and monday he asked me change your handset. I refuse him and asked about refund and my document.from that day Mr. subhash and Mr. kamlesh just promise me he will refund and give back my document but not yet even today(dated 10/02/2011) mr. kamlesh promise me someone come at fort and handover my documents and refund at 2.00 p.m. his mob. no. (1) [protected] - (2)[protected] (3)[protected] (4)[protected]
Thanking you
Neelesh Tambe
(my email address is [protected]@gmail.com Mob. no. is [protected]