Airtel Complaints & Reviews

I have applied for mobile number portability for my existing airtel number. i am not satisfied with its services at all. Its been more than 20 days since my application and till date they not realised my number and have stopped all customer care services at my number particularly. as a consequence of which, Idea cannot allot me its number; i want to switch network to Idea. i am finding myself helpless and my bills are running in thousands. I want a proper response from the Company or Court of Law shall be the only option available at my end. Kindly help at the earliest.

I made an online recharge on my Airtel 3G connection no. [protected] on 17/02/2013 using net-banking (ICICI Bank). Although my account was debited with an amount of Rs. 759, but recharge was unsuccessful.

I later recharged the number through a vendor with the same amount on 18/02/2013. This time the recharge was successful. Can I please get a refund for my earlier (unconsummated) transaction? The transaction details are mentioned as follows on my bank statement:
BIL/[protected]/0107/[protected]/[protected]

Look forward to a resolution!
Thanks
Snigdha

dear sir/madam
i am the airtel money customer. I had recharges my number for Rs.755 on 9th feb.@ 11.57am. For 3G. Money was debited from my account but recharge was unsuccesful and i got a sms that my debited money ll be credited back within next 3 days, which has not yet been done. While contacting cust services couldnt satisfy me but had lodged a complaint. these people have been contacting me but all in vain. it has been a two weeks time by now.
I request u sir to look into the matter.

Lateef Mir
[protected]
txn Id::60626630:
complaint no: 6907046:
amount debited: 755. On date 09 feb.
complaint has been registered vide reference number CONRC[protected]

Respected Sir/Madam,

I was using Airtel Broadband Service till November 2012. In November, the Airtel broadband service was unavailable (5th November 2012 -

18th November 2012) due to some technical reasons as told to me by Airtel support executives.

The service was restored on 18th November's night and worked for couple of days. On 24th November 2012, I got an SMS regarding Airtel

fixedline & broadband service outage. Till, 26th November the service wasn't restored.

I had written about the unavailability of the service to their support executives, Appellate, and Nodal officers.

On 26th November 2012 I requested (email) them to deactivate the broadband service.

On 7th December 2012, I got bill for the period : 05/11/2012 to 04/12/2012 (1,292.14/-)

I requested them to send me corrected bill (amount based on the number of days the service was available). I didn't get any response. I

also contacted their support for the same over phone. Whenever their customer support executives called me for the Bill payment, I told

them to send me corrected Bill and their reply was they will check the records.

Now they have doubled the amount (2391/-).

On 8th Feb 2013, I received an email from Collections.[protected]@in.airtel.com which is as follows:

[protected][protected][protected][protected][protected]
Subject: FINAL REMAINDER FOR YOUR AIRTEL LANDLINE NO :- [protected]_kk

Dear Sir/Madam,

Name: Sandeep Paul .

Airtel Del No: [protected]_kk

Account No: 14365642


This is regarding non payment of bills towards the above said account for a net outstanding of Rs.2391 which is not paid from past few

months. This is to inform you that payment needs to be made on or before 22/02/2013, to avoid further legal proceeding.

If payment is not made on or before the mentioned date, there will be a legal letter which will be initiated from Lok-Adalat.

For further clarification, Please feel free to contact Jackline-[protected]

Please do not reply on this e-mail, for further communication mark a mail to
airtel.[protected]@gmail.com

Please ignore this mail if the payment is made.

Regards
Bharti Airtel Ltd

[protected][protected][protected][protected][protected][protected]

I emailed to airtel.[protected]@gmail.com for correction in the billing amount but I didn't get any response.

On 12 Feb 2013, I called Jackline-[protected] as mentioned in the above email with my concern. She said she would reply to my email but I

didn't get any response.

On 19th Feb 2013, I wrote to Airtel Appellate and Nodal officers for correction in my billing amount.

Today i.e. 20th Feb 2013 I have got a notice from SHIVA & RAWLEY ADVOCATES for the payment within 7 days. If payment is not made, they

will take legal action.

Kindly, give me your valuable suggestion.

Thanks and Regards
Sandeep Paul

Hi m G.U:Somanna ...... Actually m here to inform u tat i had taken a airtel 4G connection in august month n from the day one i wasnt able to use it properly coz the connection was not gettin connected n from the day one i had been giving complaint on this to the customer care more dn 5 to 10 times but not even a executive have come home to solve the problem nor they responded for my complaints dn later i called them n told them to disconnect it as i don wanna continue wit the connection so they told fine n they took the modem n refunded the money of the modem n also told me not to pay the bill incase if i recieve but after a long time like 3 to 4 months they suddenly sent me a bill n i told tat m not suppose to pay as i ve been told to do so n now all of a sudden they ve sent me a legal notice so wat should i do n more over m not in position to attent the court n my airtel 4G no is [protected] n my account no is [protected]n the outstanding amount they ve sent is 1690 so plz help me out in this thank u .....

Sir, my self ABHISHEK M B, I am using Airtel sim ([protected]). I am using daily net pack 20MB/2 days, worth of Rs.2. Even the given 20MB is not fully used.. still some memory is left , but today evening they suddenly deducted 75 Rupees.. but the customer care's are not solving my problem.. may be its small amount for them but its really a big amount for me because am student.. Sir i hope you will solve my problem as soon as possible... please help me sir.. i am requesting you..

We have been using Airtel IP TV and internet services for almost 3.5 years. After the completion of two years the services started giving problems. We have been logging complaints since then and it has been 3 months already. We have been paying the bill on time when even services were not there and as per airtel were ongoing change in the entire setup. Despite writing and escalating the complaints to the appellate team the issue has not got resolved. We are fed up as there is neither TV nor internet facility at home for the last 3 months. We want them to refund our bill of last three months as well as the security that we have paid in the begining and take away there setup box.

Name : Mr Devender Khurana
Mob : [protected]
Landline:[protected]

This is my last resort to seek any solution from Airtel. I got a call from Airtel to convert to Postpaid and somehow I fall for this gimmick, now I submitted all the documents, Paid Rs 250/- on12th or 13th Feb and got the place of residence verified by a visitor on Saturday

I was told on Saturday that the postpaid sim would start working after switching the sim and calling to 59059. That did not happen, I called and lodged a complain on Tuesday,they said it will be done on Wednesday, i.e today before 7pm. The complain no is 189054

I got repeated calls from to confirm that the number has been ported to postpaid and yet all of the claims were false, Then i was asked the SIM no which i gave and after 2 hours without solving the problem, they send me a message that is has been solved. Pathetic.

I again lodged the complain and this time they say that it will be escalated, which they have been saying for 3-4 days

I Sanjeev Kumar, receiving fequently missed calls from International Nos like +[protected] through out the day. Today I have received 03 calls from above number. My mobile no is [protected]. It is requested tgat please lodge my compliant and stop such calls at the earliest please. I have not received these calls today. I am a Airtel user.

dear sir
this to let u know that i have been billed unnecessary from airtel number [protected] for downloading so and so .it happens time and again .
i spoke to associates bt no resolution to my concern . even the supervisor spoke to me regarding the issue .he told me that he will refund me the deducted amount by 20 mins but still the issue is dormant .and the have blocked my complain nos 121 and 198 .so i am nt able to speak to them .
its just frustrating me know.

please do take care of by plead .
with regard
abhijeet verma
[protected]

Pathetics service of Airtel in prepaid t

Its disguting to see airtal guys are relcutant to provide complaint number inspite of having valid reason. Its wrost exp when call center executives disconnect the call when asking for any info or asking for valid reason for not taking complaint. I have seen or exp pathetic service in post paid which now i feel they have in prepaid also. SIM is not activated even after 4 days post giving all the documents. I have called call center on the same and as usaul no proper explantiona and disconnecting the call. Spoke to Mr Pawan call center executvie.

I have registered the complaint erlier where they confirmed i will be getting written mail which was confirmed by Nodal Officer. But its been 1 month and no revert

Hi All,

I requested for postpaid connection and gave all the required documents and Rs. 300 for converting my prepaid Airtel connection to Postpaid, because of the irresponsibility of the agent i had to cancel my request.

So kindly help me in refunding of my money back.

Mobile #-[protected]

Awaiting for your prompt response.

Thanks in advance,
Usha

I took a SIM card for data and for use in my iPad. I never could use it and I took it for use while travelling .
Only bills started coming without heeding to resolve 15 mails and telephonic complaints sent to the company BHARTI AIRTEL. Instead they have started sending legal notice to me and harassing me without addressing my grievance .
All mails evoked no positive response and hence I have complained to MR S B MITTAL also.
Need justice.
BIJU J JOHN

When I recharged my Airtel Digitaltv then my Airtel Digitaltv validity was 10/02/2014. After few days when I try to know my Digitaltv A/c validity, I notice that Airtel digitaltv reduces validity. Without any information Airtel Digitaltv reduces (31/12/2013) my validity. My Airtel digitaltv customer ID is [protected]. Please take step very soon.

Dear Sir,

On Saturday[protected] I went to my nearest Airtel Outlet, Mahalakshmi Towers, Dr. Atmaram Estate, Hyderabad, Hydernagar for prepaid card. I submitted the documents which they have requested and they gave false promise and fooled me saying that they will activate my number within 3 days. But To my surprise they did not activated till now. Airtel also should think before giving franchise to such inefficeing people.

I immediately whent to Aircel where they have completed and activated within 20 minutes of request. Because of Airtel I have lost 4 precious days waiting for my connection.

REgards
Balaji

Dear Sir,

I have taken the prepaid card from Airtel Outlet at Mahalakshmi Towers, Dr. Atmaram Estate, Hydernagar On Saturday[protected]. I have submitted my Address Proof, Photo and Paid Rs. 100/-. For Activation. They Promised me to activate with in three days. But till Today (tuesday) they did not activate, when ever i Go to their Outlet they give flase promises that they will actiavate by the end of the day, but the end of the day does not come. When They cant do the simple job I dont know how the Airtel is giving franchise.

Immediately I went to AIRCEL and took new card where have activated my mobile with in 20 mts before i furnish the details they activated my number.

Airtel learn some commonsense from AIRCEL. And I request not to give Franchise to those who are ineffecient in doing work.

Regards
Balaji

sir,
My Airtel no [protected] registered at mumbai and i have blackbary which i had charged internet connection bcoz i chose that plan. Suddenly my net work shifted from EDGE to GSM. Kindly help. Vasundhara Mehta

I wanted new airtel DTH service and called the customer care representative to book a new connection. I spoke to Dipesh on feb 18th, 2013 and he colected all my details and sent me an email for the payment. The payment listed all teh collected details and I tried to pay through Internet banking, during payment through Billdesk, the merchannt name is displayed as SHELTRANS, I was not confident with this transaction so I spoke to him again, before this the representative called me nearly 5 times, I mentioned that I am not confident to make the payment as the merchant name is displayed as SHELLTRANS but he assured that they were authorised third party to provide this service. Dipesh called his supervisor Sujith Kumar and both of them assured that I am paying to correct vendor. After which I paid the amount and during the transaction at the end the transaction failed, but the amount has been debited from my bank account.

18/02/2013 BIL/[protected]/To airtel/SHELLTRANS_MI DR INR 1,590.00

I confirmed with my bank that the payment is debited to SHELTRANS. But Dipesh called me and said they has not recevied the payment at all. He said he will call me once the transaction is complete as he mentioned that some times it fails and the amount get credited to them later.

Today[feb 19th 2013, I ahve called the Airtel DTH customer 5 times and everyone who takes teh call mentioned that Dipesh will call me in 10 mins, I have not recevied any call till now.

Please someone look into this and let me know how to get back my money which is debited?

Thanks
Vinoth Kumar K V

i am getting abusing calls and unwanted threating calls from this given number.Making calls and threatning and making the number switch off.
The number mentioned below
Mobile number - [protected]

Hi,

My prepaid mobile number got deactivated ([protected]).
I registered a coplient through customer care.They asked me to submit address proof near to the airtel outlet.
So i submitted three times all the proof whatever they asked in the Airtel outlet which is situated near Funworld Bangalore.

Finally they did not avtivate the number and it has been recycled also they did not pay my currecy 250 Rs.

Such a worst experience i got.
Onemore funniest thing is if i go to airtel outlet they say number get activated with in three days then next time i go they say that their customer care guys are playing.Next time i went they say some technical issue.

So how do i get the same number now??