| Address: Bangalore, Karnataka |
Hi Sir/Madam,
My name Rasool, I have taken Airtel Postpaid Datacard connection [protected] on June 2012, its not worked properly in my area in the next month i cancelled connection by paying one month and rental charges at customer care near Electronic city phase 1 gate and asked customer peoples please cancel the connection and they told we don't have cancellation forms , please call 121 and cancel the connection, i called and said please cancel the connection and paid all the amount the customer execute said ok sir , we will cancel and call has closed and same thing written number of mails to airtel presence and 121 to cancel connection ,after 1 1/2 month got a call from airtel asking pay the bill. i told i have placed cancellation why should i pay bill, they said its in active state we need to pay the bill. Just last week i got a mail saying Legal notice from Lok-Adalath (Pre-Litigation Case No.252732/13). i have called to airtel customer care and asked few questions to clarify those are
1. Airtel will record all the calls, i asked please provide the footage of my call on mentioned date.
2. they ignored cancellation at call, in the 1 1/2 i told i placed cancellations they have enquire and stop generating bill right.
3. What is Out standing amount on each airtel bill then how it will generate bill of 5 months.
Dec 23, 2016
Complaint marked as Resolved
Verified Support
Feb 28, 2013
Airtel Customer Care's response Namaste Mr.Naguru,
Further to our discussion dated 25 Feb. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Verified Support
Mar 04, 2013
Airtel Customer Care's response Namaste Mr.Naguru,
We would like to inform you that your concern listed 25 Feb. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Bharti Airtel Mobile phone Roaming — I need International roaming
I urgently need international roaming on my mobile phone no. [protected]Can you please activate asap.
thanks for your services
regards
Namrata Gujrani
[protected]