Airtel Complaints & Reviews

Airtel Prepaid — Airtel Not fulfilling its promises

I’m Airtel customer having bundled prepaid Airtel (Haeir) Handset. As per the Airtel Scheme I get a monthly free usage of 70 minutes for calling Airtel to Airtel. This was supposed to continue for 24 months. These 70 minutes free usage money from Airtel use to come in my cell by every 2nd of the month. But this month I haven’t received these 70 minutes as promised by Airtel. These 70 minutes usage was my soul temptation for purchasing this Airtel handset.
Calling to Airtel customer care, its nodal officer and even its appellate officer has proved to be useless. May be you can help.

Dear Sir
My self Akhileshwar SIngh . i have suffer last 3 week mail alerts service 57333 & 54321 .
i have fore times comming in your Indrapuri Bhopal office but this service is not closed . and my balance deduction per massage 1 rupee. so please closed this service and return my balance.

Thanks With Best Regards
Akhileshwar Singh
Contact No. [protected]

complain ki sunwai nahi hoti hai [protected]

AirTel — threat call

This is very shame full for you guys that no Buddy is listening to my problem i nitin minocha i am the customer of your telecoms and your executive misbehaved with me on cell and threat me on call when i lodged the complaint after that i came to know that the number belong to air tel this is very shame full for the managers& trainers that they are giving this training to their team member the girl and the guy the girl name is sonia but i didn't know the name of the guy they both abused me and threat me that they will kill me i received the call from[protected] on[protected] at 12:22:10 and after that they both activate my hello tune for 365 days as i received this messages at 12:47 after that call that bludy bull girl and that guy taken my details and told me that we are coming to your place i am giving all this matter to court that airtel is leaking all the customer details as i am in secure in your network really this is very shame full my number is [protected]


and after 24 hours i got the reply that we will give you waver for your hello tune i mean i not expecting all this plz look into this matter if any thing will be done than airtel is responcible for that

02nd July, 2009.


Dear Airtel Team,

I am K. Ramesh Kumar, SEF NO. BA. 0371795. HDFC Bank Cheque No. 027701 dated 10th of June 2009, Rs. 500.00. I had applied for Broad Band connection Value Combo 799 Plan Unlimited download. Mr. Edwin[protected] of your Executive visited my place and checked the connection, he said within seven days you will get a connection. On 8th Day Mr. Edwin, said to give a call to Mr. Guna[protected], When I given a call to Mr. Guna, (Four to Five Times I had given a call to Him), he said I am on Field you can contact Mr. Ravi. Finally I spoken to Mr. Ravi[protected], he said I will check the status and I will confirm you evening, Evening his given a call and said we cannot provide the connection due to DP Problem we will refund the amount he said. Day by day I am Giving call to Mr. Ravi Not responding, either you will give amount or not. At least tell the status.

Keep on calling your Executive for getting my money. Your Airtel Executive not at all picking the calls, This is what your providing service & satisfaction to customer?

Kindly take necessary steps for the same. At least you tell me whether you can pay the amount or not, so that I can reduce my phone bills instead of calling your executives.


Thanks & Regards,


K. Ramesh Kumar
Cell:[protected].

Airtel DTH Recharge — Non deposition of money

On 20.8.12 I have send Rs. 300/- from Axis bank account to Airtel for DTH recharge through PAYTM but it has seen that money debited from my account but not reached to Airtel.
Name: Sampa Dev Mondal
Airtel DTH Connection No [protected].
Axis bank SB account No. [protected].

Dear Sir,
Yesterday i recharged with Rs. 209 to my Air-tel Dth through my I-mobile service. But, till now i didn't get recharged and payment acknowledgement message to my mobile no. [protected] also. My payment transaction id is [protected]. So please check give solution.

Airtel — RECD THREATENING CALLS FROM AIRTEL AGENCY

Sir/Madam,

I had recived Threatning calls from Airtel Agency i.e J.P.Associate, Azad pur, Delhi. From this agency they made calls to me on My phone no[protected] from ph No [protected] & they also made the Threatning call to my friends & relative too. I already made a police complaint & cc send to the air tel officer Mr bharat on his id bharat.[protected]@airtel.in. But still i dont have recd any responce from both side.I request you to do the needful & take appropriate action against the.

Yours Truly
Sandeep Sharma
20/29, A Moti Nagar,
New Delhi - 110015
Ph-[protected]

i have airtel

I am receiving a similar threat calls post my cancellation of 4G service. I had paid upfront the charges for first three months and decided to close down due to poor service, customer service as well as data bandwidth in our area. There were some freebees offered for data addition for which some charge was added by mistake which i was assured that would be taken away.

I got a threatening call today that a warrant has been issued for non payment of some 1000 odd INR (65000 bailable and police will come any time and arrest me!) and the case would be in Delhi court only.

I mentioned I did not receive anything in writing on which he said the courier came back undelivered, surprising because indian post leaves a note on door and private couriers call on mobile. None of which was a reality.

I had to write n number of emails for disconnectivity, I also received some strange bill of 70000 in between which was nullified after many request.

And now this !!!

Airtel Postpaid service — Airtel has changed my DAP bill plan without my consent

My mobile no /[protected]
I had already written a complaint to you about you have changed my Bill Plam frm DAP Rs. 300 to DAP Rs. 400.
My accounts department has taken a note of this. I am in Corporate plan. My accounts department has told me get a fresh bill with credit for Rs. 200/- for last two monts DAP and asked you to send me bill. Accounts is not raedy to rereimburse me the bill.
If I do not get the fresh bill and your intimation in couple of days time I will be forved to go to other service providers.
You have not answered to my eralier complaint. Please answer or my colleauges will go away from Airtel who are in Airtel Corporate Plan.

Airtel Prepaid Connection — deactivation of number

i m user of airtel number[protected] from 5 years. it was a demo number. suddenly my sim has beem blocked and deactivated without any information.it has been reissued to other person. i am bearing loss in business and other related problems.i want my number back.

Airtel — remaining Balance not transferred

I recharged with Rs. 40.. Because they sad that on IVR if recharge with Rs. 40 I will get full talktime but I didnt got the remaining balance of Rs. 5.74. which should have to transfered in 48 hrs from recharge.
please check and do the needful....
I trust that you will not disappoint me.....

Thanking you..

Airtel — UNAUTHORISED SERIVCES AND CHARGES

MY NAME IS VIKAS MOB.[protected]. I HAVE BEEN UNAUTHORISED CHARGED NEAR ABOUT RS.20 FOR UNAUTHORISED SERVICES FROM AIRTEL. PLS TELL WHAT 2 DO I CALLED AIRTEL C.CARE BUT NOT A SETISFACTORY ANS.

AirTel — Unauthorised Charges Services

This is reference to the service provided by Airtel. I have this connection from a very long time and i have no time to check the Airtel Invoice regularly. I have checked Airtel Invoice today and seen they are charging for Value Added Services Like Hello Tunes and other Services. In this regard, i have talked with Customer Care of Airtel and I haven't get the positive reply from them.

I have checked my last six invoices, in all the invoices they charged for these services and have mentioned the SMS on 6781 and 69602 but i never use this service and never sent any message to these numbers.

Airtel thinks that people have no time to check their invoices, that why thay are charging extra in the invoice, i think lot of People facing this problem. For this service, people can go to consumer court that without their permission, Airtel is charging the amount for the services which is automatcally generated by Airtel.

HC GROVER
[protected]

hello my name is mustak my no is [protected], without using service of m.igfun they deducted our charge for 10 rs.per day so plz deactivate as ear;y as possible, thanx to u

AirTel — unauthorised mobile charges

I am the holder of connection from airtel mobile number [protected] and i being being charged rs.10/- per day for the services which i never got activated. i daily receive a message from the company like this "thanks for using (subscription, textbased services)subscription service on Airtel Wap...

I am the holder of connection from airtel mobile number [protected] and i being being charged rs.10/- per day for the services which i never got activated. i daily receive a message from the company like this "thanks for using (subscription, textbased services)subscription service on Airtel WAP...

It is painful to mention that daily for the last 20 days your unwanted 64611010 SMS message is being received on my airtel mobile number[protected] and also being charged Rs.10/- per day from my account for the services which I have never activated and using (subscription Text Based Service) on Airtel WAP. I have already registered my complaint. But still I am receiving the same message. You are, therefore, requested to deactivate the same message with immediate effect and wave-off the charges @ Rs.10/- per day from the day received the same message

Airtel — Unauthorised charge of Rs 99

I have not done the msg bellow but charged Rs99.
"Thanks for downloading JavaGame from Airtel Live WAP Service. You've been charged Rs. 99. Enjoy http://gclub.in".Kindly help me.

Bharati Air tel — Unauthorised Charges

Have received the following text from 54321
"Thanks for downloading contest from Airtel
You Have been charged Rs, 15
Play games"

My mobile number[protected].
Please note that my instrument is not set up to connect to the Inter net.

THE COMPANY START HELLO TUNE TO MY NUMBER AUTOMATICALLY .

My name is Sivakumaran P. My Airtel No [protected]. I am a Airtel customer since 2006. Even though so many service provider in the field of cell phone service, I never change my service from Airtel. I proud to be an Airtel customer because of No 1 service provider.

But in the same time, I had irritated by your service. I had been charged Rs.30/- in each two times. One in last Nov.2009, in which I receive a message like “you have been charged Rs.30 for renewal of chat” and by mistakenly I called several land line number of your office in Chennai by spending nearly Rs.7/- after that I spoke with your customer care person and get back the amount of Rs.30/- Like that I received message as “Thank you for subscribing Airtel Radio, you have been charges Rs.30 for 30 days” This time also I was spoke with you customer care executive, till I don’t know whether the charged amount re-credited or not. No received messages about that.

I know from my friends circle, this problem always persist in Airtel service, so that only they avoiding Airtel. “What a bad opinion on you”. Even though you spent allot of money towards your advertisement what is the use on it. “The real advertisement is your existing customers’ opinion”

Even though, the above smellier problems persist, so many customers don’t like to change the mobile number by switched over to other service provider. Whenever there will be a facility to change the service provider without change of number, that time you will loss a lot of customers including me. To avoid this type of situation, you should stop the unwanted charges debited by you in our account.

Thank you for reply to my complaint.

Date: 18/1/2010

Today I picked up the call from Airtel Number [protected], and they announced that,
thank you for subscribing to Airtel Hello tunes at concession rate of of Rs.15, but I did not press any number for selecting the hello tunes, I don't know whether any amount debited in my account.Why should un necessary call at you end which will automatically deduct in our account. Stop such type of incoming calls

AirTel — complaint regarding unauthorised charges

dear sir,

this is to inform you that my mobile number is [protected]..in the name of mrs anshu aggarwal. i disconnected this number on 24 th of december and after that i destroyed the sim card of this number. my billing cycle is 20th to 20th.....on 5th an i received a cnformation call frm airtel customer care that my number has been permanently disconnected..i paid the remaining dues from 20th decmber to 20th january at NAC airtel showroom and the executive over there told me that my number has been permanently disconnected.and i dont have to pay anyn amount......bt i got a bill for februry and march....and when i went to the airtel office they told me that someone had restarted the number.i never told them to resstart the number and i dont know that with whose permission they started this number.i destroyed the sim in december and i also paid all the dues till january and after that also i am recieving such bills...once again i contacted customer care and they assured me that my number was permanently disconnected ...they told me that i dint have to pay any more dues and i also got a conformation call from airtel..bt now i have received a letter from airtel regarding payment of dues..... i want you to look into this matter.........

Airtel — unauthorised charges even without browsing

for the month of sep there are some unauthorized charges against gprs which has been charged rs 541/- even when it was not browsed. give me a solution for that to email id [protected]@yahoo.com

I use airtel [protected]. I used the net for about 2-3 mins. They kept on charging me 30p. till my balance reached nil. Kindly see to it.

Resp.Sir,
I have Airtel company's connection in my mobile.my mobile no.is [protected].From last 2 month's airtel company charged Rs/-100/- as gclub subscription from my Airtel balance.I do not activate any service from airtel company.Please do necessary action for my deducted balance.

Dear Sir/Madam
I got the following message on December 30, 2010 at 8.06 pm
"Thanks for downloading Winter Fashion TV from Airtel. you have been charged Rs 99. Join
Games Club at http://gclub.in"

I frequently get messages from AD-54321 saying that i have downloaded something
and been charged some amount.
I have never asked for this service nor have i downloaded anything.
Please register my complaint and please do something about this

Hi, my mobile no. is [protected]. AirTel sends me message, ''You have been renewed for ####WorldCupVideosatRs5 subscription service from Airtel.You have been charged Rs. 5.live cricket on mobile tv http://airteltv.co:8080. '' AND charges me Rs. 5/- Isiliye maine customer care mein call kiya aur us mahashaya ne mujhse kaha ki aap nischint rahe.Yah service kaat diya gaya hai aur agley hi din phir wahi message aaya aur..... From : Pratik Jara jaldi kuchh kare...aur mujhe call na karke sms bheje.Mere paas faltu time nahi hai.

I have a prepaid airtel phone by number [protected]. Yesterday I purchased a new phone and when i inserted the card, i got a message that the settings cant be installed and to contact 19118. I tried to activate the GPRS and I dont know if it did or not. but I am getting messages that I have been charged so much every one hour or 30 minutes. Totally they charged me more than 80 rupees yesday and i havent browsed anything AT ALL. I tried just going to google and it said page cant be displayed. but i was charged 80 rupees and I dont what that was for. I called the customer care(charged .50 ruppes) and they said i browsed a website airtelgprs.com for 25 minutes and they charged me 30 ruppes once. they disconnected me about 4 times. i asked the agent to connect me to a supervisor. that supervisor was talking in hindi and i asked if he can speak in english and he disconnected. I got a message at 11.57 PM(midnight) that I have activated the caller tune and charged 30 rupees. i havent asked for caller tune and i dont know the caller tune they activated. I was shocked and i tried calling the care in the morning and i am not able to connect. I have a airtel broadband internet service and what I am plaiing to do is.. I am not going to pay the bill for airtel(about 800 rupees) so i can can compensate myself. Bottomline is, Airtel charged me money and they are not even responding.So, I am not going to pay the broadband service and am switching to Beam Internet..Gautam

I had a broadband service from Airtel A/c no 15606334. I had cancelled this service in March as I have moved out of the city.

I am still getting bills & daily calls for paying the bills for May. I called up the customer service people many times & they have not done anything except telling me someone will contact me.

I am so frustrated that I will be cancelling two other phones from Airtel, but then I will have to write another complaint as they will send me the bills for those numbers after cancellation too. My security deposit has also not been returned.

I do not intend to take a airtel connection ever.

AirTel !!
why are u so greedy? I have complained many many times that AirTel is STEALING my money sending me the following message :
"You have been renewed for WorldCupVideosatRs5 subscription service from Airtel.You have been charged Rs. 5.latest games http://gclub.in browsing @ 30p/20kb"
Why don't understand that I am not a DHANKUBER.
AirTel loves only money.
Itna bhi lalach thik nahi hai AirTel waalon, Khali haath aye the khali haath hi jaana hai.
AirTel agar phir bhi nahi maane to mein AIRTEL ka sim phek dunga aur kisi honest 'mobile service provider' jaise VODAFONE ka customer ban jaunga aur apne friends ko bhi iski salah dunga.Isiliye
mujhe jaldi iss service se mukti dilaao aur mere confirmation ke bina dobaara start mat karna.
BE HONEST !!

AirTel !!
why are u so greedy? I have complained many many times that AirTel is STEALING my money sending me the following message :
"You have been renewed for WorldCupVideosatRs5 subscription service from Airtel.You have been charged Rs. 5.latest games http://gclub.in browsing @ 30p/20kb"
Why don't they understand that I am not a DHANKUBER.
AirTel loves only money.
Itna bhi lalach thik nahi hai AirTel waalon, Khali haath aye the khali haath hi jaana hai.
AirTel agar phir bhi nahi maane to mein AIRTEL ka sim phek dunga aur kisi honest 'mobile service provider' jaise VODAFONE ka customer ban jaunga aur apne friends ko bhi iski salah dunga.Isiliye
mujhe jaldi iss service se mukti dilaao aur mere confirmation ke bina dobaara start mat karna.
My mobile no. is [protected]
But DON'T CALL ME, Only send message and also apologise !!

Did they refund your money.

On 2nd august, 2011.
I have recharged of Rs.310 and got Rs.15 as bonus. On 31st August,2011 in early morning I Got sms from Airtel digital tv that the movies I have requested are being activated for Rs.40 at channel no.155 .
I was astonished that what's this soon I called customer care And I give all the case the costumer care executive, then he transferred call to senior officer, for as all this case he told me the mobile phone no.from few request was mode from On 2nd august, 2011.
I have recharged of Rs.310 and got Rs.15 as bonus. On 31st August,2011 in early morning I Got sms from Airtel digital tv that the movies I have requested are being activated for Rs.40 at channel no.155 .
I was astonished that what's this soon I called customer care And I give all the case the costumer care executive, then he transferred call to senior officer, for as all this case he told me the mobile phone no.from which request was made after confirmation I hit to know that the no.used for requesting the movies was not known by my and neither it belong to any of my relatives nor of. the friends


the customer care executive regretted for this fault and said the balance deducted will be send to my account .

Till now I have ringed costumer care many a times but no result and today Rs.37 is left in my account.

I am fed up with this, as Airtel previously activated my STB in name of another person after which struggled a lot for solving this matter.
AND now again.
Why don't you pin for financial transactions and confirmation system, if you can't solve my matter and give my money back on my account.

If you still can't do something then do me a favour just take your digital tv set top box and dish antennae back. And I would opt for another DTH service.
Thanks a lot.On 2nd august, 2011.
I have recharged of Rs.310 and got Rs.15 as bonus. On 31st August,2011 in early morning I Got sms from Airtel digital tv that the movies I have requested are being activated for Rs.40 at channel no.155 .
I was astonished that what's this soon I called customer care And I give all the case the costumer care executive, then he transferred call to senior officer, for as all this case he told me the mobile phone no.from few request was mode from On 2nd august, 2011.
I have recharged of Rs.310 and got Rs.15 as bonus. On 31st August,2011 in early morning I Got sms from Airtel digital tv that the movies I have requested are being activated for Rs.40 at channel no.155 .
I was astonished that what's this soon I called customer care And I give all the case the costumer care executive, then he transferred call to senior officer, for as all this case he told me the mobile phone no.from which request was made after confirmation I hit to know that the no.used for requesting the movies was not known by my and neither it belong to any of my relatives nor of. the friends


the customer care executive regretted for this fault and said the balance deducted will be send to my account .

Till now I have ringed costumer care many a times but no result and today Rs.37 is left in my account.

I am fed up with this, as Airtel previously activated my STB in name of another person after which struggled a lot for solving this matter.
AND now again.
Why don't you pin for financial transactions and confirmation system, if you can't solve my matter and give my money back on my account.

If you still can't do something then do me a favour just take your digital tv set top box and dish antennae back. And I would opt for another DTH service.
Thanks a lot.















S.K.Pandey
[protected]
digital tv id - [protected]

On 2nd august, 2011.
I have recharged of Rs.310 and got Rs.15 as bonus. On 31st August,2011 in early morning I Got sms from Airtel digital tv that the movies I have requested are being activated for Rs.40 at channel no.155 .
I was astonished that what's this soon I called customer care And I give all the case the costumer care executive, then he transferred call to senior officer, for as all this case he told me the mobile phone no.from which request was made after confirmation I hit to know that the no.used for requesting the movies was not known by my
and neither it belong to any of my relatives nor of. the friends the customer care executive regretted for this fault and said the balance deducted will be send to my account . Till now I have ringed costumer care many a times but no result and today Rs.37 is left in my account. I am fed up with this, as Airtel previously activated my STB in name of another person after which struggled a lot for solving this matter.
AND now again.
Why don't you pin for financial transactions and confirmation system, if you can't solve my matter and give my money back on my account. If you still can't do something then do me a favour just take your digital tv set top box and dish antennae back. And I would opt for another DTH service.
Thanks a lot.

S.K.PANDEY
[protected]
digital tv id
[protected]

i have been receiving sms from http://203.115.112.5/archiecomics/default.aspx(subscription service on airtel WAP)& have been loosing Rs10per day. i am not aware how it is coming to my mobile. please stop it.

NO ACTION TAKEN BY THE COMPANY TILL DATE.

I[censored]NAUTHORISE DEDUCTED CHARGES NOT REFUNDED WITHIN 3 DAYS, LEGAL ACTION WILL BE TAKEN, AND COMPANY WILL FULLY RESPONSIBLE FOR ALL LEGAL AND OTHER EXPENSES-MANCHANDIA

Airtel — Tariff rate

sir,
my airtel no[protected]. I wanted u to change my tarif rate to 299...
I[censored] can't then please cut our airtel connection.....
THANKYOU....
MY MOB.NO.[protected]

AirTel — Misguidance

I had bought Nokia phone three weeks back and with that I had got an airtel sim ([protected]) which I recharged with Rs. 195 recharge coupon for the life time and after that I did not used sim and kept it for use in future but Rs. 15 were automatically deducted for Hello Tune and on contacting customer care I got the reply that I will get back that amount within two days but nothing came out then on again contacting customer care i got the same reply. Now the situation is that I cannot contact customer care from that number because the services to customer care has been barred on that sim. This is not the question of Rs. 15 but this is the question is how your customer care is making innocent public fool. Hope you will provide me Rs. 15 and allow my number in customer care.

For future refrence you can call me at my another number i.e. [protected]

Airtel — customercare mis guidance

dear sir,
I was using airtel postpaid mobile from about 1.5 years.Two months ago, i converted my no. into prepaid because i was not satisfied with my bill as it was much more than my expectations.
Yesterday airtel blocked my incomming and outgoing.When i asked customer care about firstly they told me that they did'nt recived my doccuments.Then i rushed to there showroom to submit my doccuments again but there i came to know that my doccuments have been recived.Than i called customer care again, then they said the same thing that they already have doccuments and said there is some other problem and they cant tell bcoz their computer is not showing any problem.when i asked to register a complaint they didn't gave me complaint no. and said i can confirm from 121 anytime.Third time when i called customer care in morning to confirm my complaint this time they say that my no. was barred bcoz of verification problem.As i remember when i converted this no. into prepaid, i got a call for verification and i confirmed everything to them and they are blocking my no. after 2 months .
everytime when i call airtel i get different answers from customer care. and now if i didn't get any satisfactry answer this time i m gng to consumer court.
Jaspreet

daily one rupees deduct in my mobile[protected]

Airtel — missed call from international call

sir
i got miss called from [protected] at 9:04 am on 27 april 2011 ...check this no. .....

from
lakhan saini

Thanks Sandeep for your reply,

I happened to recieve the call from [protected] today at 11:46am too. Hence I recieved one call from +92 series on 06th Feb and 2nd call from +92 series today. If you notice the numbers are different but originates from Pakistan. This time I've not tried to call back.

My Email id: prabha.[protected]@gmail.com
I can share my Airtel number upon recieval of your email to me in order to resolve the issue.

Best Regards,
Prabha

please resolve the problem

Airtel — Sim card stopped working suddenly

Sim card stopped working suddenly
My airtel SIM card is diss activated
My airtel per paid SIM card is diss active intact I have recharged 222 very recently how come it say it is SIM card registration failed phone no [protected]
if I called to costumer care it will not be active.
I am use this sim past from one day it is not working.
The amount was left over about 150

I need the no back I am in roaming.
If I will not recharge or not use then they can disconnect. But I have been using and with out let me know they have disconnected.

Contact [protected]@gmail.com
0-[protected]