Airtel Complaints & Reviews

Airtel — airtel postpaid

dear sir,

i had mobile conn. no.[protected], which i applied for disconnection on 16th oct 2009 in ur vizag cusomer support branch,inform u that my no. is deactivated same date. my deposit amount is not recovery.

hope u will taken my complain seriously and taken a proper action as soon as possible befor i do other action like Fir aginst forgery at Airtell and consumer forem.

Regards

chandrasekhar

Airtel — recovery amount

[protected], which i applied for disconnection on 16th oct 2009 in ur vizag cusomer support branch,inform u that my no. is deactivated same date. my deposit amount is not recovery. hope u will taken my complain seriously and taken a proper action as soon as possible before i do other action like aginst forgery at Airtell.

case settled... thanks

Airtel — late fees without any issue

respected sir,
i have a airtel broadband connection from the past two years and from past few i am facing issue with their bill analysis .i told them several times but the action was not upto my satisfaction.they constantly urged me to pay the bill for which i was never liable.as this time latest i pay the bill by their due date 6/12/2010 but they still hav included the late fee charges in my this month bill.i also having problem as they dont send me bill on time and due to that if i hav not received the bill by the due date how i can pay the bill .

Namaste Mr. Aggarwal,

This is to inform you that your concern listed 07 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Aggarwal,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Bharti Airtel — bad customer service q

Dear Sir,
I can not able to make outgoing calls from my mobile instead of there sufficient balance and within the validity date on my mobile. I'm using a prepaid number of Bharti Airtel. the mobile number is [protected]. The problem is remaining from 18.08.2010, 9:00pm till date. I have put complaints several times from yesterday. Those complaints numbers are as follows,
COGCL[protected], COGCL[protected], COGCL[protected].

The representative from Airtel had requested for 24 hours to solve the problem. And they said that it will be resolved by 20.08.2010 at 3:34pm. But they are unsucceeded. Thay again take a 5days time for solving the problem, though the only problem is unable to make outgoing call. but the incoming, smsing, web-browsing are going on. When I asked them to solve it as early as possible or giving me a surrogative SIM for those 5 days. They are giving me some irrelevant excuses. I have called them up for several times and everytime I remain on disappointment with their poor customer service.

I think so many common man can be suffered from this type of problems with service provider. So I heart and soul request you to take some actions against it not only for me but also for the sake of common citizen.

Thanking you,

With Regards,
Suvankar Mazumder
An Indian Citizen

I am still facing the same issue... The speed is damn slow in my area( Bellandhur, Outer ring Road ).

I am not able to work from home using this airtel 3G doggle ...

AirTel — P.F

Hi,
I was working in Bharti Airtel Ltd, from July 17 2007 to Sep 15 2009.
I worked as a Field Sales Officer. I had applied for P.F in Dec 5th 2010. Now it is more than 2 monhs. My P.F number is HR/GGN/10693/15683

AirTel — PF

Dear sir ,
I have applied for my PF 4 months before.
My PF account no is-HR/GGN/10693/022506.
But still up to today i havent received any amount of the same.
I want to know if any problem is there for the same.
Please let me know as soon as or tell me from where i will get the information about my PF.
My email [protected]@gmail.com
Thanking you.

digitalTV connection — set top box is not working

airtel custmor care service is very very bad...no one to receive the complaint...
plss visit engineers to my home...my stb is not working...this is booked on name J.P Gupta...n customer ID is[protected]...

AIRTEL DIGITAL TV — Airtel Digital TV Connection

I have purchase the digital TV connection on 12th Oct Via Credit card payment from Internet. Till 23rd I have not get any return back/ call- from this completely irresponsible company.
I spoke to Customer care dept for 5-6 time and every time they informed me that Sir, we are forwarding the complain and our back end tem will contact with you within 24 hrs. But it never ends. Still I am waiting for their call.

I think this digital TV Company should ban from next couple of years for their irresponsible service and using public money for 10-15 days.

Airtel Digital Connection — connection problem

Dear.
Sir.


My Airtel DTH Conection Is Not Proparly Fit By airtel Sub Delar.
So Please Fit My DTH Conection.



Thanking You.

Regards.
Avinash David
Shankar nagar Pandhurna
480334.
Phone No-[protected].

air tel digital tv — Connectivity

Dear Sir,

I purchased one Sony Bravia HD (HX-800-46) TV on 10.03.2011,where I got one activation Kit from Air tel on paying Rupees 1000.00 extra.Till date Air tel Digital TV could not established connection with my new TV.I tried with Air tel customer at-least 20 time to short out the problem but all the time they gave me wrong feed back and resultant no connectivity yet.Now,I want my money back immediately so that I can go to a better service provider to view TV.
Regards,
B.J.Hazarika.
Mob No. [protected]

Airtel digital tv connection issues — airtel digital tv issues

Airtel digital tv's [protected] never went to customer care service rep.

I had an issue with connectivity called rep 1000 times,keep on saying same word 'swicth-off and on'.
id:[protected].
they have mapped wrongly with another id-[protected],i have informed 1 year back on this issue,still no response.

recently i have recharged with 200/-,its showing errorcode 4..but they are daily deducting amount from my account.

PLEASE DONT EVER TAKE AIRTEL DIGITAL CONNECTION.

Pratap

Namaste Mr. Karthik,

We would like to inform you that your concern listed 07 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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AirTel — where is my mobile bill?

for the last two months i didn't recieve my mobile bill.when i call the customer care they were telling me that our watch man venkatesh has recieved the bills.the thing is that we dont have watch man at all.it's just 2 stair building.bloody airtel can u help me out in this...i seriously need the original bills

AirTel — did not send bill

sir, last month (nov-dec)bill tillnow didnt come to me, so, plz sent immediently my company bill details.

AirTel — Not sending the Bill

Dear Sir,
I have a corporate connection from Airtel.I am entitled to get the itemized Bill in hard format.Despite of my numerous complaints in this regard i could not got the Bill.Due to this i am unable to reimburse the telephone bill from my employer.Please help
shailesh Kumar

till 4 months i m not receiving my telephone bill.

abhishek

abhishek kumar dubey

lalange

Namaste Oshinhogan,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Hi,

I am also having the similar problem. I purchased a nokia lumia 710 handset on March 2013 3 week back and my airtel 3G data 2GB/per month for 4 months has been not been activated

I contacted Airtel customer care and executive replied that the offer is only for new connection and they disconnected my call. it is no where mentioned that I should have to buy a new airtel connection for this plan to work. Should a person buy a new mobile and change the connection every time to get the benefit.

My airtel number is [protected] and my nokia lumia 710 EMI number is [protected]

Please do the needfull.

Regards

Syed

I have also bought Nokia Lumia 620 and got new Airtel sim to avil this offer but I am being charged for the Date uses I have written to Airtel Presence, Now waiting for there response.

Hemant Sharma

AirTel — amount less unnecessary

I am dhayaneswaran.Moblie no: [protected].Last two month i face so many problem regarding payments’ did not call & SMS to any number but my balance debit automaticaly.So pls see that problem very soon and rectify it. other wise kindly change my company to some other company.

This is my second complaint.

Airtel — UNNECESSARY STRUGGLE

Dear sir,

im changed my mobile portability vodafone to airtel and tata to airtel 2 no's.starting time not inform only 3 months offer,but after 3 months automatically change my price of calling without any inform.last 12 th nov-2011 additional recharge 39/- rupees for local airtel to airtel 10 paisa/1month offer. but to day 30-11-11 im calling my other airtel no but charge 30 paisa this type of extra charge matter enterd my complaint airtel customer care.no-cwrch.[protected].and other customer care 121 charges additional cuted my balance. pls this type of matter not coming in future and pl my airtel no's continue any other charges and recover unnecessary charges and waste my time.
[protected]

A.R.NAIDU-SILVASSA

To Airtel Maharashtra ( Pune )

I am writing to let you know how much I appreciate the outstanding customer service that your staff provided today. Your staff was very attentive and helpful. The employees I interacted with, especially women were very knowledgeable about your Airtel Service product and seemed genuinely interested in helping me in resolving my issue.

Because of their efforts, I have got my prepaid Airtel account credited with deducted amount 75 was able to find exactly what I needed and I am very satisfied with Airtel Services. I will continue to support in the future, as well as recommend it to others. You have put together a great team that makes customers feel respected and valued.

I look forward to working with your team again in the future.

Regards,

I am writing to let you know how much I appreciate the outstanding customer service that your Airtel staff provided.Your staff was very attentive and helpful. The employees I interacted with, were very knowledgeable about your Airtel Services .Because of their efforts my Airtel Prepaid account got credited back with debited amount.
You have put together a great team that makes customers feel respected and valued.

I look forward to working with your team again in the future.

Regards,

Namaste ([protected]),

We would like to inform you that your concern listed 07 Mar. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Khurana,

We would like to inform you that your concern listed 06 Mar. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel Broadband — not getting any response from airtel broadband

sir,
I already submited a form for getting airtel broadband connection 0n 1 sep 2010 and also made the payment.till now i 8 times i called airtel customer care but they are telling tommorow v will make a connection 4 u.But when d tommorow wil come v dnt know.our complain is moving like a pendulum from our mobile to airtle customer care office.At the time of payment they told within 7 days u will get connection.But now they are showing there own problem.

Name:Manas Ranjan sahu

Airtel Broadband — Worst Customer Service & Response

Hi,

I have applied for Airtel broadband connection more than 15 days back. I was assured at the time of registration that installation and activation would be completed in next 3 days.
Since then no one from Airtel has ever contacted me for any installation work.

When I reached out to people I interacted with when applying for the connection, don’t give me any info regarding the same. This dilly dallying has cost me a lot.

Today I came to know from customer care that my application for broadband has be rejected because Airtel doesn't have infra to support this. Is it not the reponsibility of Airtel to a) not misguide customers when they dont have infra to support new connections b) intimate customers about rejection of application?

Now very clearly I asked the sales rep who sold me this plan, whether Airtel would be able to provide a connection or not. He gave me 100% assurance that the installation and activation would be done in next 3 days.


I immediately want the registration to be cancelled and 500/- paid towards installation fee be reimbursed.

I never expected Airtel to have such shoddy customer orientation.

I for sure won’t use any of Airtel services in future, neither would recommend anyone the same.

Thanks

Prashant Jha
[protected]

Dear Rakesh,

May I how this issue got resolved? What was the resolution?
No one ever contacted me for this and the issue got resolved?


Prashant Jha
[protected]

Thanks for the prompt response... i am looking forward to getting this done at the earliest...

Namaste Mr. Moahan,

We would like to inform you that your concern listed 06 Mar. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Hi, per your info provided I did receive calls from 5 of your DSAs located surrounding my area. I decided to go with Radix Solutions and a executive named Prabhakar contacted me. I mailed him my application & id/address proof. He also provided a choice of available nos
Which I did select. All of this was completed on the 9th. Its the 23rd today and I am yet to get a call or any kind of confirmation from you folks. This is the most frustrating experience I ever had to go through. Firstly no one calls then all of a sudden 5 different agencies call then after providing all documents no one has turned up as yet. My mobile no. Provided in the application is very much active and your folks were able to contact me not sure how come you were unable to reach me.
Due to unavoidable circumstances I am moving to a new residence tomorrow which is in the adjacent road. I need a final solution in the next 2 days else I would be forced to take difficult steps forward. You guys keep advertising aggressively on world class service which in reality is the most cheap & pathetic. Its just because I have paid that I am perusing else I would have gone ahead with alternate options.

AirTel — know about the user

i want 2 know abt details of airtel user number [protected].
send me details 2 my email id.

bniugbuy

NAME- ANIL D. NAIK
ADD-HUGALI CO_OP HSG SOCIETY UNITECH WEST END, BLD NO-15/B/206.VIRAR(w)
TAL-VASAI.DIS-THANE.PIN-401303 MAHARASHTRA, INDIA

DEAR,
SIR.

I AM CLAIMING WINNING AWARDS PETROLLIUM SHELL MOBILE AS PER YOUR SMS ON DATED-20/3/2009 BUT WE ARE NOT SENDING TO ME CERTIFICATE OF AWARDS & FUND RELEASE ORDER PLZ SEND TO ME ABOVE CERTIFICATE EARLIEST FOR CLAIMING WINNING AWARDS ABOVE ADDRESS. MY CELL NO-[protected]

Airtel — anonymous phone calls & messages

Sir , i am getting unwanted messages and not responding properly for the calls. i want to know the owner of the number [protected]. i am facing much and more problem because of this. please consider my obligation and send me the details at the earliest.
Thanking you.

Dear sirs

One of your Mobile customer bearing Phone Number [protected] Is making anonymous and ugly calls to MY BSNL LAND LINE phone, I doubt this caller may be a Minor boy by voice, Kindly track him and warn him, Because If this persists I have to complain to the police, I dont want spoil some boy's career.

Kindly do the needful, If you require any details You can mail me

AirTel — CALLS AND MESSAGES

Dear Sir/Mam,

I want to block two number as I am getting fake calls and messages from that number from last 5 days .
I talked to customer care but they told me that its not possible for airtel to block some other number.
As that number is from meerut and i am staying in meerut ...

My number is [protected]

Please block the folloing number for incoming calls to my number .The number is :-
[protected],[protected].
PLEASE SIR HELP ME.

Kindly do needful.

Regards,
sakshi gupta

Bharti Airtel — stop unwanted call and msgs

dear sir,

i have a sim of airtel. number is [protected]. i want to stop unwanted call and msgs. so pls take a needful step to solve my problem

Airtel — Anonymous call very often

I am often getting missed calls from an airtel no [protected],that too during late midnights.when i call himher,heshe doesn't pick the call.getting some vulgar sms too.

Respected Sir,
Thank you. i mean, what's it i need to telly you more about it?

Respectively and thank fully
Kate.

AIRTEL DIGITAL TV — Fraud and Cheating on Free Subscription Period

I bought a DTH service from your organization on the 29/10/2010 through online payment of Rs 1590/- through my SBI CC. I spoke to guy called Prasanna and he informed me that I would get a 250/- cash back and 3 months subscription free for South Mega pack ( Rs 275/-) and he also confirmed me that I would need to pay only Rs 25/- in Feb 2011.

I received your message today and I am surprised to see that I am asked to pay Rs 300/- again by 22nd Jan 2011. This is not an acceptable as I was promised something while getting your service and today I am asked to pay more.

I would like to raise a complaint on this as I feel this is daylight robbery and cheated. I need this sorted out as per what you promised me while getting your service; else I will have to take this to an appropriate forum.

Also, your customer care reps language is pathetic as I was not able to understand even a bit if what he & she was trying to say. My 2 interactions today were terrible.

If you need any further details on this transaction, please let me know,

AIRTEL DIGITAL TV — unreasonable delay in installation

hello,

I have bought a sony bravia led tv and recieved a free airtel digital tv connection. i recieved my customer id on 23rd march. i booked the connection on 24th and i got an appointment for instalation on 35th march 5pm. nobody turned up. worst part they did not even inform that it would not be done. i called customer care next day to find out apparently parts not being available for installation and hence installation was not done!! we were assured that the installation will be done on 27th and again nobody turned up. i called the customer care again and they say booking has not been done yet! and installation would take another 2 days! the customer care executives are arrogant and deny to connect to higher officials. they put us on hold and disconnect the call.

Airtel DTH — Delay in Installation and Fraud in package activation

Dear Sir/Madam,

This is reagarding the airtel DTH Connection which I bought online.
Name :Mahendrakumar Shabrani
Transaction ID :[protected]
Consumer ID- [protected]
Product: Airtel DTH Standard STB.
Purchased Date: 5 Aug, 2011 at 8:20 PM
Place: Pune, Maharashtra
Offer: For Rs 2440 Standard STB , 12 months Subscription of South Economy Sports Pack+ Rs. 250 Cashback on activation + Free installation

8:20 PM -> Before Placing the order online I called 3 times Airtel Customer care executive(Jitendra, Anil) from Noida and they confirmed that installation of Airtel DTH would be completed within 24 hours from placement of the online order. So I went ahead and Placed the order on 5 Aug, 2011 at 8:20 PM.


First they delayed the installation and then they activated the wrong package. AS per the offer available at that time I buyied for Rs. 2440 which includes all the channnles along with Zee Network as well. But Now the Nodal Office Mr. Jaspindar, Caludin claims that there was no such offer and we cannot provide you zee network channles adnyou have to pay extra for them. No they have modified the site also and the Package 2440 is no longer available. They have activated package 2190 which was not availble on Friday 5th Aug 2011. Sir Please help me out i this regard and get my correct pakage being activated.

Unfortunaetly i didn't take any screen shots at the time of placing the order.

My customer id is: [protected]
Order no: 3968400
complaint reference number: 28711217
awaiting response.

I must add here that the local dealer had given me a threat at the time of installation that if i cant wait for the installation he would cancel my installation and get my money refunded.
I feel now that, his threat would have been a blessing in disguise if I had asked him to go ahead with cancellation of the installation.

REMINDER 1

CHEATING ON CUSTOMER BY AIRTEL DIGITAL TV AND THE LOCAL DEALER OF AIRTEL DIGITAL TV

Sir/ Madam,
Subject: Cheating by Airtel Digital TV and dealer of airtel digital tv in Bhatinda
I would like to inform you that on 4th Feb 2013 i purchased an Airtel Digital TV (HD recorder set top box) from the official website of Airtel digital TV (http://www.airtel.in/wps/wcm/connect/dth/Bharti+DTH/Packages+for+you/Browse+pac...⇄ for Rs 6540. It offered me to buy airtel digital tv + free home delivery and installation + 7% discount vouchers from ebay + discount vouchers worth rupees 500 from naptol. It was to be installed in 24 hrs. i had taken a Magnum pack for my connection and was given one month free subscription.
Problems faced:
Firstly the local dealer did not had the Airtel Digital TV (HD Recorder set top box) so he called me up for delay in installation after 5 days of my payment.
Secondly, Later after my complaint they the representative came on 9th evening for installing it with a faulty set top box and it could not be activated on 9th. They did not have another set top box to replace although i offered them that i will come and collect it from their office. Next day 10th being sunday they would not be doing the installation on sunday. Monday (11th Feb 2012) i was leaving for army duty (out of station) early in the morning and i was to return on 12th Feb (Tuesday ) evening. The dealer promised me that he would instal on tuesday whenever i come. On 12th Feb 2013 while returning from my army duty i called them and told them i would reach my residence by 5 pm and asked them to send their representative. Initially they said they will send someone in half an hour. But after 2 hrs when no one came i had a fight with them on telephone when they were postponing the installation to next day, a staff came at 8pm and installed it. But to my surprise it was already activated. It was not activated after installing at my residence and could have been an old set top box.
Thirdly, Next when i asked them for a bill for the set top box, the dealer did not provide me with one, saying it will be given by company. they give the bill if someone purchase it from them. when i called the customer care, they the bill will be given by the local dealer. also some form was to be given by the dealer at the time of installation which was not given to me. The extra cable which was required for installation was also not billed. So i have not received any bill for the comodity i have bought online.
Fourthly, I have also not receive the discount coupon of Naaptol and ebay as advertised by the airtel digital tv site.
Fifthly, i have made several complaint to the customer care of airtel digital tv with no solution of my queries. Now today another fishy concept of airtel digital tv surfaces. Today evening their customer care executive call me up and says this set top box has been given on rent to you for one year and the Rs 6540 has been charged to you for the rent and maintenance of the set top box, so we cannot give you the bill. My queries are:-
A) The Airtel digital tv website advertises and says that BUY AIRTEL DIGITAL TV AND NOT RENT AIRTEL DIGITAL TV.
B) And even if it is rental (Cheating strategy by the company:- Sell a product and later say it is rental) still the customer has a legal right to bill. Even then they should give a bill to the customer.
Sixthly, another cheating that has been done is in regard to date of activation of package. As i already said that i was out of station on 11th of Feb 2013 due to my army duty (I can provide with documentary proof, if required) but the customer care says that my installation and activation has been done on 11th Feb 2013. How is it possibel when my house was closed on 11 th feb 2013 and i was out of station, how can they install it on and activate it on 11 Feb 2013. Which further substantiate my claim that it was not a new set top box which was installed at my house.
This has caused a lot of distress to me and mental disturbance to me. I am a doctor and it has been affecting my daily duties and my service towards patients.
I request for an early action and adequate compensation for this cheating/fraud.
Thanking you,
Regards,
Dr Sunil Goyal
email id: [protected]@yahoo.co.in
contact no: [protected]

AirTel — Billing Issue

Ihave the RIL corporate connection of number [protected], i have collected addon number [protected] for my spouse.

For my add on number i have paid my bill by cheque (ICICI) no:412904 dt 14.11.2007, and the same was deducted from my account on 23.11.2007.( Please refer the bank statement attached )

I have call 121 more then 10times and visited the vashi AirTel Gallery two times with the bank statment. (Even your Exective have talked to bank personal )

More then that i have talked to the air tel desk help Executive's in RTEC. But worst part is they have disconnected the service totally for addon number [protected].

Please look into this matter and resolve ASAP.

This was the mail i have wrote to the Airtel, but yesterday 24.04.2008 i got the lawyer notice, but i want to compliant.

AirTel — billing problems

I had submitted a cash amount of rs. 3500 for my airtel mobile no [protected] and it was promised by one mr virendra and miss namrata from airtel collection dept in mumbai his mobile no [protected]
that my outgoing calls will be started within 4 hrs now it is 2 days gone and yet my outgoing services has not started also it was told to me by the same people that a waiver will be given to me of rs 1500
out of my bill of rs 4000 which is not yet done. airtel has some very fraud ways of colection of payment and i guess the company is surviving on false promises which it gives to existing billing customers.

Thank You Mr. Saurabh,

My problem has been resolved now, Thank you very much once again. But one thing i donot understand, why this time Appelate team reverse the amount as required, why they were sleeping earlier and not responding properly.

AirTel — REMOVE MY COMPLAINT

SIR PLEASE REMOVE MY PREVIOUS COPMPLAINT PSOTED BY ME TO GET A CALL REGISTER ON MY NUMBER FROM 05/10/10 TO 12/10/10 ON MY NUMBER [protected]..PLEASE REMOVE IT AS SSON AS POSSIBLE AS I GOT MY SIM BACK THANK YOU .RAJEEV...