Airtel Complaints & Reviews

Airtel — UNAUTHORISED SERIVCES AND CHARGES

MY NAME IS VIKAS MOB.[protected]. I HAVE BEEN UNAUTHORISED CHARGED NEAR ABOUT RS.20 FOR UNAUTHORISED SERVICES FROM AIRTEL. PLS TELL WHAT 2 DO I CALLED AIRTEL C.CARE BUT NOT A SETISFACTORY ANS.

AirTel — Unauthorised Charges Services

This is reference to the service provided by Airtel. I have this connection from a very long time and i have no time to check the Airtel Invoice regularly. I have checked Airtel Invoice today and seen they are charging for Value Added Services Like Hello Tunes and other Services. In this regard, i have talked with Customer Care of Airtel and I haven't get the positive reply from them.

I have checked my last six invoices, in all the invoices they charged for these services and have mentioned the SMS on 6781 and 69602 but i never use this service and never sent any message to these numbers.

Airtel thinks that people have no time to check their invoices, that why thay are charging extra in the invoice, i think lot of People facing this problem. For this service, people can go to consumer court that without their permission, Airtel is charging the amount for the services which is automatcally generated by Airtel.

HC GROVER
[protected]

hello my name is mustak my no is [protected], without using service of m.igfun they deducted our charge for 10 rs.per day so plz deactivate as ear;y as possible, thanx to u

AirTel — unauthorised mobile charges

I am the holder of connection from airtel mobile number [protected] and i being being charged rs.10/- per day for the services which i never got activated. i daily receive a message from the company like this "thanks for using (subscription, textbased services)subscription service on Airtel Wap...

I am the holder of connection from airtel mobile number [protected] and i being being charged rs.10/- per day for the services which i never got activated. i daily receive a message from the company like this "thanks for using (subscription, textbased services)subscription service on Airtel WAP...

It is painful to mention that daily for the last 20 days your unwanted 64611010 SMS message is being received on my airtel mobile number[protected] and also being charged Rs.10/- per day from my account for the services which I have never activated and using (subscription Text Based Service) on Airtel WAP. I have already registered my complaint. But still I am receiving the same message. You are, therefore, requested to deactivate the same message with immediate effect and wave-off the charges @ Rs.10/- per day from the day received the same message

Airtel — Unauthorised charge of Rs 99

I have not done the msg bellow but charged Rs99.
"Thanks for downloading JavaGame from Airtel Live WAP Service. You've been charged Rs. 99. Enjoy http://gclub.in".Kindly help me.

Bharati Air tel — Unauthorised Charges

Have received the following text from 54321
"Thanks for downloading contest from Airtel
You Have been charged Rs, 15
Play games"

My mobile number[protected].
Please note that my instrument is not set up to connect to the Inter net.

THE COMPANY START HELLO TUNE TO MY NUMBER AUTOMATICALLY .

My name is Sivakumaran P. My Airtel No [protected]. I am a Airtel customer since 2006. Even though so many service provider in the field of cell phone service, I never change my service from Airtel. I proud to be an Airtel customer because of No 1 service provider.

But in the same time, I had irritated by your service. I had been charged Rs.30/- in each two times. One in last Nov.2009, in which I receive a message like “you have been charged Rs.30 for renewal of chat” and by mistakenly I called several land line number of your office in Chennai by spending nearly Rs.7/- after that I spoke with your customer care person and get back the amount of Rs.30/- Like that I received message as “Thank you for subscribing Airtel Radio, you have been charges Rs.30 for 30 days” This time also I was spoke with you customer care executive, till I don’t know whether the charged amount re-credited or not. No received messages about that.

I know from my friends circle, this problem always persist in Airtel service, so that only they avoiding Airtel. “What a bad opinion on you”. Even though you spent allot of money towards your advertisement what is the use on it. “The real advertisement is your existing customers’ opinion”

Even though, the above smellier problems persist, so many customers don’t like to change the mobile number by switched over to other service provider. Whenever there will be a facility to change the service provider without change of number, that time you will loss a lot of customers including me. To avoid this type of situation, you should stop the unwanted charges debited by you in our account.

Thank you for reply to my complaint.

Date: 18/1/2010

Today I picked up the call from Airtel Number [protected], and they announced that,
thank you for subscribing to Airtel Hello tunes at concession rate of of Rs.15, but I did not press any number for selecting the hello tunes, I don't know whether any amount debited in my account.Why should un necessary call at you end which will automatically deduct in our account. Stop such type of incoming calls

AirTel — complaint regarding unauthorised charges

dear sir,

this is to inform you that my mobile number is [protected]..in the name of mrs anshu aggarwal. i disconnected this number on 24 th of december and after that i destroyed the sim card of this number. my billing cycle is 20th to 20th.....on 5th an i received a cnformation call frm airtel customer care that my number has been permanently disconnected..i paid the remaining dues from 20th decmber to 20th january at NAC airtel showroom and the executive over there told me that my number has been permanently disconnected.and i dont have to pay anyn amount......bt i got a bill for februry and march....and when i went to the airtel office they told me that someone had restarted the number.i never told them to resstart the number and i dont know that with whose permission they started this number.i destroyed the sim in december and i also paid all the dues till january and after that also i am recieving such bills...once again i contacted customer care and they assured me that my number was permanently disconnected ...they told me that i dint have to pay any more dues and i also got a conformation call from airtel..bt now i have received a letter from airtel regarding payment of dues..... i want you to look into this matter.........

Airtel — unauthorised charges even without browsing

for the month of sep there are some unauthorized charges against gprs which has been charged rs 541/- even when it was not browsed. give me a solution for that to email id [protected]@yahoo.com

I use airtel [protected]. I used the net for about 2-3 mins. They kept on charging me 30p. till my balance reached nil. Kindly see to it.

Resp.Sir,
I have Airtel company's connection in my mobile.my mobile no.is [protected].From last 2 month's airtel company charged Rs/-100/- as gclub subscription from my Airtel balance.I do not activate any service from airtel company.Please do necessary action for my deducted balance.

Dear Sir/Madam
I got the following message on December 30, 2010 at 8.06 pm
"Thanks for downloading Winter Fashion TV from Airtel. you have been charged Rs 99. Join
Games Club at http://gclub.in"

I frequently get messages from AD-54321 saying that i have downloaded something
and been charged some amount.
I have never asked for this service nor have i downloaded anything.
Please register my complaint and please do something about this

Hi, my mobile no. is [protected]. AirTel sends me message, ''You have been renewed for ####WorldCupVideosatRs5 subscription service from Airtel.You have been charged Rs. 5.live cricket on mobile tv http://airteltv.co:8080. '' AND charges me Rs. 5/- Isiliye maine customer care mein call kiya aur us mahashaya ne mujhse kaha ki aap nischint rahe.Yah service kaat diya gaya hai aur agley hi din phir wahi message aaya aur..... From : Pratik Jara jaldi kuchh kare...aur mujhe call na karke sms bheje.Mere paas faltu time nahi hai.

I have a prepaid airtel phone by number [protected]. Yesterday I purchased a new phone and when i inserted the card, i got a message that the settings cant be installed and to contact 19118. I tried to activate the GPRS and I dont know if it did or not. but I am getting messages that I have been charged so much every one hour or 30 minutes. Totally they charged me more than 80 rupees yesday and i havent browsed anything AT ALL. I tried just going to google and it said page cant be displayed. but i was charged 80 rupees and I dont what that was for. I called the customer care(charged .50 ruppes) and they said i browsed a website airtelgprs.com for 25 minutes and they charged me 30 ruppes once. they disconnected me about 4 times. i asked the agent to connect me to a supervisor. that supervisor was talking in hindi and i asked if he can speak in english and he disconnected. I got a message at 11.57 PM(midnight) that I have activated the caller tune and charged 30 rupees. i havent asked for caller tune and i dont know the caller tune they activated. I was shocked and i tried calling the care in the morning and i am not able to connect. I have a airtel broadband internet service and what I am plaiing to do is.. I am not going to pay the bill for airtel(about 800 rupees) so i can can compensate myself. Bottomline is, Airtel charged me money and they are not even responding.So, I am not going to pay the broadband service and am switching to Beam Internet..Gautam

I had a broadband service from Airtel A/c no 15606334. I had cancelled this service in March as I have moved out of the city.

I am still getting bills & daily calls for paying the bills for May. I called up the customer service people many times & they have not done anything except telling me someone will contact me.

I am so frustrated that I will be cancelling two other phones from Airtel, but then I will have to write another complaint as they will send me the bills for those numbers after cancellation too. My security deposit has also not been returned.

I do not intend to take a airtel connection ever.

AirTel !!
why are u so greedy? I have complained many many times that AirTel is STEALING my money sending me the following message :
"You have been renewed for WorldCupVideosatRs5 subscription service from Airtel.You have been charged Rs. 5.latest games http://gclub.in browsing @ 30p/20kb"
Why don't understand that I am not a DHANKUBER.
AirTel loves only money.
Itna bhi lalach thik nahi hai AirTel waalon, Khali haath aye the khali haath hi jaana hai.
AirTel agar phir bhi nahi maane to mein AIRTEL ka sim phek dunga aur kisi honest 'mobile service provider' jaise VODAFONE ka customer ban jaunga aur apne friends ko bhi iski salah dunga.Isiliye
mujhe jaldi iss service se mukti dilaao aur mere confirmation ke bina dobaara start mat karna.
BE HONEST !!

AirTel !!
why are u so greedy? I have complained many many times that AirTel is STEALING my money sending me the following message :
"You have been renewed for WorldCupVideosatRs5 subscription service from Airtel.You have been charged Rs. 5.latest games http://gclub.in browsing @ 30p/20kb"
Why don't they understand that I am not a DHANKUBER.
AirTel loves only money.
Itna bhi lalach thik nahi hai AirTel waalon, Khali haath aye the khali haath hi jaana hai.
AirTel agar phir bhi nahi maane to mein AIRTEL ka sim phek dunga aur kisi honest 'mobile service provider' jaise VODAFONE ka customer ban jaunga aur apne friends ko bhi iski salah dunga.Isiliye
mujhe jaldi iss service se mukti dilaao aur mere confirmation ke bina dobaara start mat karna.
My mobile no. is [protected]
But DON'T CALL ME, Only send message and also apologise !!

Did they refund your money.

On 2nd august, 2011.
I have recharged of Rs.310 and got Rs.15 as bonus. On 31st August,2011 in early morning I Got sms from Airtel digital tv that the movies I have requested are being activated for Rs.40 at channel no.155 .
I was astonished that what's this soon I called customer care And I give all the case the costumer care executive, then he transferred call to senior officer, for as all this case he told me the mobile phone no.from few request was mode from On 2nd august, 2011.
I have recharged of Rs.310 and got Rs.15 as bonus. On 31st August,2011 in early morning I Got sms from Airtel digital tv that the movies I have requested are being activated for Rs.40 at channel no.155 .
I was astonished that what's this soon I called customer care And I give all the case the costumer care executive, then he transferred call to senior officer, for as all this case he told me the mobile phone no.from which request was made after confirmation I hit to know that the no.used for requesting the movies was not known by my and neither it belong to any of my relatives nor of. the friends


the customer care executive regretted for this fault and said the balance deducted will be send to my account .

Till now I have ringed costumer care many a times but no result and today Rs.37 is left in my account.

I am fed up with this, as Airtel previously activated my STB in name of another person after which struggled a lot for solving this matter.
AND now again.
Why don't you pin for financial transactions and confirmation system, if you can't solve my matter and give my money back on my account.

If you still can't do something then do me a favour just take your digital tv set top box and dish antennae back. And I would opt for another DTH service.
Thanks a lot.On 2nd august, 2011.
I have recharged of Rs.310 and got Rs.15 as bonus. On 31st August,2011 in early morning I Got sms from Airtel digital tv that the movies I have requested are being activated for Rs.40 at channel no.155 .
I was astonished that what's this soon I called customer care And I give all the case the costumer care executive, then he transferred call to senior officer, for as all this case he told me the mobile phone no.from few request was mode from On 2nd august, 2011.
I have recharged of Rs.310 and got Rs.15 as bonus. On 31st August,2011 in early morning I Got sms from Airtel digital tv that the movies I have requested are being activated for Rs.40 at channel no.155 .
I was astonished that what's this soon I called customer care And I give all the case the costumer care executive, then he transferred call to senior officer, for as all this case he told me the mobile phone no.from which request was made after confirmation I hit to know that the no.used for requesting the movies was not known by my and neither it belong to any of my relatives nor of. the friends


the customer care executive regretted for this fault and said the balance deducted will be send to my account .

Till now I have ringed costumer care many a times but no result and today Rs.37 is left in my account.

I am fed up with this, as Airtel previously activated my STB in name of another person after which struggled a lot for solving this matter.
AND now again.
Why don't you pin for financial transactions and confirmation system, if you can't solve my matter and give my money back on my account.

If you still can't do something then do me a favour just take your digital tv set top box and dish antennae back. And I would opt for another DTH service.
Thanks a lot.















S.K.Pandey
[protected]
digital tv id - [protected]

On 2nd august, 2011.
I have recharged of Rs.310 and got Rs.15 as bonus. On 31st August,2011 in early morning I Got sms from Airtel digital tv that the movies I have requested are being activated for Rs.40 at channel no.155 .
I was astonished that what's this soon I called customer care And I give all the case the costumer care executive, then he transferred call to senior officer, for as all this case he told me the mobile phone no.from which request was made after confirmation I hit to know that the no.used for requesting the movies was not known by my
and neither it belong to any of my relatives nor of. the friends the customer care executive regretted for this fault and said the balance deducted will be send to my account . Till now I have ringed costumer care many a times but no result and today Rs.37 is left in my account. I am fed up with this, as Airtel previously activated my STB in name of another person after which struggled a lot for solving this matter.
AND now again.
Why don't you pin for financial transactions and confirmation system, if you can't solve my matter and give my money back on my account. If you still can't do something then do me a favour just take your digital tv set top box and dish antennae back. And I would opt for another DTH service.
Thanks a lot.

S.K.PANDEY
[protected]
digital tv id
[protected]

i have been receiving sms from http://203.115.112.5/archiecomics/default.aspx(subscription service on airtel WAP)& have been loosing Rs10per day. i am not aware how it is coming to my mobile. please stop it.

NO ACTION TAKEN BY THE COMPANY TILL DATE.

I[censored]NAUTHORISE DEDUCTED CHARGES NOT REFUNDED WITHIN 3 DAYS, LEGAL ACTION WILL BE TAKEN, AND COMPANY WILL FULLY RESPONSIBLE FOR ALL LEGAL AND OTHER EXPENSES-MANCHANDIA

Airtel — Tariff rate

sir,
my airtel no[protected]. I wanted u to change my tarif rate to 299...
I[censored] can't then please cut our airtel connection.....
THANKYOU....
MY MOB.NO.[protected]

AirTel — Misguidance

I had bought Nokia phone three weeks back and with that I had got an airtel sim ([protected]) which I recharged with Rs. 195 recharge coupon for the life time and after that I did not used sim and kept it for use in future but Rs. 15 were automatically deducted for Hello Tune and on contacting customer care I got the reply that I will get back that amount within two days but nothing came out then on again contacting customer care i got the same reply. Now the situation is that I cannot contact customer care from that number because the services to customer care has been barred on that sim. This is not the question of Rs. 15 but this is the question is how your customer care is making innocent public fool. Hope you will provide me Rs. 15 and allow my number in customer care.

For future refrence you can call me at my another number i.e. [protected]

Airtel — customercare mis guidance

dear sir,
I was using airtel postpaid mobile from about 1.5 years.Two months ago, i converted my no. into prepaid because i was not satisfied with my bill as it was much more than my expectations.
Yesterday airtel blocked my incomming and outgoing.When i asked customer care about firstly they told me that they did'nt recived my doccuments.Then i rushed to there showroom to submit my doccuments again but there i came to know that my doccuments have been recived.Than i called customer care again, then they said the same thing that they already have doccuments and said there is some other problem and they cant tell bcoz their computer is not showing any problem.when i asked to register a complaint they didn't gave me complaint no. and said i can confirm from 121 anytime.Third time when i called customer care in morning to confirm my complaint this time they say that my no. was barred bcoz of verification problem.As i remember when i converted this no. into prepaid, i got a call for verification and i confirmed everything to them and they are blocking my no. after 2 months .
everytime when i call airtel i get different answers from customer care. and now if i didn't get any satisfactry answer this time i m gng to consumer court.
Jaspreet

daily one rupees deduct in my mobile[protected]

Airtel — missed call from international call

sir
i got miss called from [protected] at 9:04 am on 27 april 2011 ...check this no. .....

from
lakhan saini

Thanks Sandeep for your reply,

I happened to recieve the call from [protected] today at 11:46am too. Hence I recieved one call from +92 series on 06th Feb and 2nd call from +92 series today. If you notice the numbers are different but originates from Pakistan. This time I've not tried to call back.

My Email id: prabha.[protected]@gmail.com
I can share my Airtel number upon recieval of your email to me in order to resolve the issue.

Best Regards,
Prabha

please resolve the problem

Airtel — Sim card stopped working suddenly

Sim card stopped working suddenly
My airtel SIM card is diss activated
My airtel per paid SIM card is diss active intact I have recharged 222 very recently how come it say it is SIM card registration failed phone no [protected]
if I called to costumer care it will not be active.
I am use this sim past from one day it is not working.
The amount was left over about 150

I need the no back I am in roaming.
If I will not recharge or not use then they can disconnect. But I have been using and with out let me know they have disconnected.

Contact [protected]@gmail.com
0-[protected]

please help me...why are you simply deducting the account balance from my mobile..just because of this im facing a lot many problems..please deactivate all those useless VAS messages which is of no use to me...i dont want any kind of VAS messages in my mobile...

please help me...why are you simply deducting the account balance from my mobile..just because of this im facing a lot many problems..please deactivate all those useless VAS messages which is of no use to me...i dont want any kind of VAS messages in my mobile... and my mobile number is [protected]..hope i expect something positive from your service.

AirTel — outgoing details

I am using airtel company's prepaid connection with No. [protected] & i want to know my outgoing details with call duration for the month of April 2009 up to 13th

My mobile No.[protected] activated caller tune without giving any instruction. Many time I told to Reliance Customer Care but as on today same is not de-activated. You r requested to take action immediately.

Pl. do the needful

Regards,

Rupali T.

Respected Sir,
i want to know my last months outgoing calls details, so please send details immedaitely . send it on my email address At [protected]@gmail.com

please provide me last 30 days outgoing call details of my prepaid mobile no.[protected] of airtel jaipur rajasthan

my email id is [protected]@yahoo.in


wrongly i geve wrong no.the riight no.is [protected] of airtel jaipur rajasthan

Sir,
kindly send the details of call history list of all incoming & outgoing calls including sms of my bsnl prepaid sim no:[protected] from 12.02.2013 to till date, where as iam working in chini i want to know secretly about the call details without informing any of them because this sim card belongs to me just i want to check, kindly help me to guide my relatives in better way status.
thanks
ahmed
my email id: [protected]@gmail.com

AirTel — Mobile theft

Dear Sir/Madam

I am from Kokata, West Bengal. My mobile with a sim card of your company with number [protected] has been stolen from me on June 12th 2009, Friday. I would be really grateful if you can track my mobile and the thief by the number.

Thanking You

Subir Guhathakurata

Lodge a FIR and contact your Provider.

I have losst my mobile yesterday dt.15.02.2010 in my garden my cell no. is [protected] so plese block the sim card immidiatly and send me message about it.

prepaid number — balance against complaint

i have one airtel prepaid [protected] last 5 years and now my balance dedact evry day 2or5 rupees per day i lounge my complaint many time for airtel customer care but any budy not give me a wright clearence i pleasure request for u pls solve my problem asap shyam.

Airtel Bharti Ltd — unauthorised deduction of charges without providing services

I had tried to download application software " sms guard" on 21.09.08 for my nokia mobile N82 through AirtellLIVE service of Airtell . During the process of downloading a meassage appeared that this software is not compatible to your mobile then I closed the airtell live service . To my suroprise just after a moment I received a sms to my mobile regarding deduction of charges Rs 99.00 from my prepaid account.
Then I tcontacted at 121 and 198 service of air tell but only recorded msgs received regarding different type of services and every time Phone disconnected after hearing recorded msgs . the phone could not be connected to customer care officer of airtell so that I can request for refund Of Rs 99.00 .
The web site of airtell also doesnt have any sercvice to receive such type of complaint .

In such a situation to whome I should contact.

Anil khandelwal
Bhoapl ( MP)
mobile +91- [protected]

Airtel — Unauthorised deduction from my airtel phone connection

Dear Sir,
I have a airtel connection of cell phone no. [protected]. Since last 2 months a web site namely "dada sub 10" is deducting Rs. 10/- per day from my airtel connection. Several times we complained but still have deducting Rs. 10/- every day which is totaly un-authorised and illegal. This will be treated a last complain from our side. After this complaints, I will be move to Indian Consumer Forum.
Kindly treat it most urgent and stop the unauthorised deduction and also ensure the refunding of all deducted amount within 24 hours.

Regards
Ravi Shankar Singh
M. No. - [protected]
Patna

Since last two months i have been receiving a message on my airtel postpaid no([protected]) saying that "thank you for using india_pack subscription.you have been charged Rs.10 "whereas i never used any such subscription.I am very annoyed with this as money is being deducted forcefully without my knowledge.Please do the needful to stop this forceful deduction of my money at the earliest otherwise I will be forced to file a complaint with the consumer forum for the same.

AirTel — unauthorised deduction of Rs. 15/- on every week

unauthorise deduction of rs. 15/- (fifteen only) from my balance on mobile no. [protected] ( p k sahoo) in every weeks in the name o[censored]sing fusion lounge & java games subscription charges. I want to stop such subscription.

Airtel — unreasonable deduction of available balance on prepaid mobile

Hi,

There was a balance of Rs 150 on my prepaid mobile # [protected] on 16/08/09 and next morning it was left with just Re.1 on it. There was no call made from this number during that duration , also the customer service wasnt reachable as there was no option on their voice machine to contact any representative. I want this complaint to be attended as soon as possible.
Regards.

Akash Kumar

they are doing the same thing with my number for the last two months

Airtel — Unauthorised deduction of payment

Respected SIr,
I am a prepaid customer with Mob No. [protected]. I have been charged on daily basis for renewal of FHM Model service since 20 Oct 09 (approx.). I have made complaints my time to Jaipur customer care but still deduction continues. So kindly do the needful so that I can continue to enjoy your service.

Thank You.

Airtel Prepaid — unauthorised account balance deduction

I got a message like these :
"Thanks for downloading Hungama Content Game from Airtel. You have been charged Rs 99. Filmy Buzz and Pics *321*69#"

i didn't even open access airtel live and customer care employee said i have downloaded the above by following some link which i did not do and he said i will not get any refund. I would want the concerned authorities to give my amount back or this shows open cheating by deducting balance without any authorization.

I want my mobile No. [protected] Cdr. from 1 January to Till Date

Airtel prepaid mobile — UNAUTHORISED DEDUCTION OF BALANCE

TO WHOMSOEVER IT MAY CONCERN

THIS IS TO BRING TO YOUR KIND NOTICE THAT THERE HAS BEEN VERY UNPROFESSIONAL AND UNSOLICITED APPROACH IN RESOLVING MY COMPLAINT NOS. CBDAL[protected] LODGED ON[protected], COMPLAINT NO CBDMO[protected] LODGED ON[protected] AND COMPLAINT NO CBDOV[protected] LODGED ON[protected].

MY NUMBER IS [protected] REGISTERED UNDER THE NAME OF SHARANGDEV SINHA.

THE DETAILS OF MY COMPLAINT ARE:

ON THE EVENING OF 20TH SEPTEMBER 2010, I GOT A MESSAGE FROM AIRTEL TO GO TO HUNGAMA CONTENT FOR GAMES AND OTHER RECREATIONAL STUFF. THIS MESSAGE HAD NO DETAILS ABOUT THE CHARGES THE SUBSCRIBER NEEDS TO PAY FOR VISITING SUCH SITE AND IT LOOKED LIKE ANOTHER PROMOTIONAL OFFER BY AIRTEL.THEREAFTER AMOUNT OF 99 RS WAS DEDUCTED WHEN I VISITED THE SITE AND TO MY DISMAY, NOTHING WAS DOWNLOADED IN MY MOBILE. ON ENQUIRING WITH THE CUSTOMER CARE EXECUTIVES REPEATEDLY, THEY WERE CLUELESS AS TO WHETHER I HAD DOWNLOADED ANY CONTENT OR A GAME BECAUSE IN MY HANDSET, I HAD RECEIVED ABSOLUTELY NOTHING.
I WAS TOLD ON 22ND SEPTEMBER 2010 THAT SOMEBODY WOULD CALL FROM AIRTEL NOT LATER THAN 24TH SEPTEMBER 2010 TO CHECK THE CREDENTIALS OF MY UNAUTHORIZED DEDUCTION AND AS EXPECTED, NOBODY CALLED UP. SO, I HAD TO CALL 121 ON 25TH SEPTEMBER 2010 AND AFTER THE CUSTOMER CARE EXECUTIVE COULD NOT RESOLVE THE ISSUE, MY CALL WAS TRANSFERRED TO ONE MR. LAXMIKANT FROM AIRTEL WHO TOO WAS HELPLESS. I WAS TOLD BY HIM TO HOLD THE LINE FOR 30 SECONDS BUT THERE WAS NO RESPONSE FROM MR. LAXMIKANT FOR THE NEXT 15 MINUTES.

MAY I PLEASE REQUEST SOME PROFESSIONAL PEOPLE TO LOOK INTO THIS WHO ACTUALLY HAVE THE AUTHORITY TO TAKE DECISIONS ON BEHALF OF THE COMPANY AND RESOLVE THE ISSUE?

Bharti Airtel — Balance deducted from Prepaid account

Dear sir / Madam

I am a prepaid customer of Airtel Mobile, For Last five days my account is being deducted for Rs 5 on daily basis, and i am receiving the message

Quote
" Thanks for using gamesclub Subscription service from airtel. you have been charged Rs 5. Get latest games at Http://gclub.in/ea"
Unquote

for Your info i have not activated this service on my mobile.

Complaint for the same was lodged with customer care on 12 march 2011. and informed the customer care executive to stop all the services which ever are active on my number, but regret no action was taken from the service provider.
The customer care executive informed to send an Sms STOP to 121. the same was sent more than 5 times and the reply received was no services are active on your mobile

Also A sum of Rs 99 has been deducted from the account for downloading of bikinimodel_WP326 on 7 March 2011.


Again the same complaint was registered on 14 march 2011. but still no action was taken.
The Request reference Number Is CBDPA[protected].

Then on 15 March visited nearest retailer at Vasco for Help. The representative called the customer care and registered the complaint and was assured that all the services are disabled and no Balance will be deducted in future.

Again on 16 march 2011 a sum of Rs 5 is deducted from my Account for the same reason.

When visited local retailer with the problem, The concerned when called customer care for the reasons, the customer executive was rude and di not want to speak and disconnected the line.

Also these types of problems are encountered by the customers also, when we call the customer care, they keep our call on hold and never return back to attend the call, This is the manner in which the India's biggest service provider is providing its service to their customers???????????

Please look in the matter and revert.

Thanking You,

Best regards

Mansoor Dange
Mob No [protected]
Mail: [protected]@gmail.com

AirTel — Unauthorised deduction of amount from prepaid account balance

for the mobile no.[protected], an unauthorised amount of Rs 200 was deducted about a week back, Thisis a prepaid no. Upon calling the customer care no., multiple times, the matter is referred to the senior person who does not answer. When contacted by e-mail, there was no response either by the customer care address. This issue was then escalated to the Appellate Authority. There is also no response to the same. Please help,

Register a police complaint!

Airtel — Unauthorized Deduction without Calling

Sir,

It is to inform you that I recharged day days before an amounting to Rs. 50/-. This phone is used by my aged mother to receive call only and sometime mother give me miss call as because I am working in ONGC and have to visit/tour different places.

But regret to inform you that all of sudden without single call, the balance comes down to Rs. 9.40 as on today. I would request you to kindly send the call list so that I could find where mistake is done.
Your kind help in this regard is highly solicited.

With regards.

Tapan Kumar Dey
+91 [protected]

Bharti Airtel — Deduction of account balance

Dear sir/madam, this complaint is regarding wrongful deduction of my mobile account balance(mob no. [protected]) for Rs. 50/- on 11 Sep 11 by bharti airtel. I have been using airtel mobile connection for long and several times being charged for some amount for the services i have not used or requested for. This time some game has been activated on my no. without my consent or request and Rs. 50/- has been deducted for the same. When I contacted the coustmer care for tje same, Mr. Ajit Singh who attended my complain told me that the game has been activated by me and the amount cannot be refunded. I have forwarded a request to stop the service on my no. Sir, this is totally a helpless situation for a mobile user when the service provider deducts the balance on the name of. Activation of some or the other service and the customer has t io bear the loss. This is a fraud on the part of service provider and harresment of the customer. I would like to request you to kindly look into the matter and help me to get compensated for the harresment. Thanking you, yours faithfully Arun Pandey..

AirTel — UNAUTHORISED DEDUCTION OF BALANCE FROM AIRTEL PREPAID

today to my surprise I see my prepaid balance (my no. [protected]) getting deducted by rs 10 without getting any mssg through sms or any other mode. This is something which is been happening for last 2 months that suddenly my balance gets deducted by some amount without knowing which service have been activated illegally. I HAVE NEVER EVER APPLIED FOR ANY AIRTEL SERVICES EIITHER BY SENDING SMS OR CALLING ANY NUMBER. By calling airtel helpline, I was told that there's crap services as below

1. GYAN

2. Dialogue Bazzi

3. India Tweets Trend

got activated which caused series of deduction each day.

I'm SHOCKED...!!!

They registered by complain (no.[protected]by Geeta) & was told that I would be getting rs.10 reimbursement for yesterday's cut but not for one's before that as its against co.'s policy...well I dont see any such policy in airtel's official website. Is this the way airtel is making money profits when all other telecom co. making losses??

Could anybody please help me on this as this is not the first instance...I've seen one of my office colleague fighting with airtel helpline for this stupid GYAN service getting activated unknowingly. WHY THE HECK WOULD ANYBODY GO FOR THAT CRAP GYAN SERVICE WHEN THERE IS SO MUCH FREE GYAN ON WEB??

HELP..!!

Bharti Airtel mobile number — Deduction of illegal amount

Sir, Bharti airtel is a hopeless company, expertised in deducting illegal amount from the prepaid mobile number.[protected] pertaining to my wife's name is one of the victom since illegal ammount is being deducted everyday while the phone is not in use. Some Rs.400/- have been deducted in one year under useless valuable services.I have written to company also.Some amount had been returned back also. But the practice is still continuing. Hopeless System.

A.K.KHANNA

Bharti airtel Assam circle — unauthorized deduction

Hungama Club

I have air tel No. [protected] .Everyday Rs.5 is being deducted for HungamaClub Service.This is happening for last one month I cannot recharge my mobile due deduction. I had registered several complaints to airtel but the problem persist...

BHARATI AIRTEL — Unauthorized deductions

Kindly stop all subscription based services to my Pre-paid mobile No. [protected].
Stop your Jokes and Shers.
These services are started without my prior permission and deductions are unapproved.
... Sanjay Sarwe

Prepaid Line — Account deduction

pls why am i deny of talking to the customer care agent from my phone? amount of 5naira was been deducted from my account each time i recharge and i don't know why they've been deducting it since.nobody to explain the meaning of the deduction to me can you ols explain pls. my number is[protected]