Airtel Complaints & Reviews

I did a top-up of Rs 200 in my prepaid airtel number([protected]). But I received only Rs 175 as talktime.
It was clearly mentioned in the airtel.com website(https://pay.airtel.com/online-payments/prepaid-mobile-recharge.jsp) that Rs 200 has 200 talktime.

recharge amount (र) talktime (र) processing fee (र) service tax (र) validity (days)
Rs. 200 200.00 0 0.00 0
Rs. 333 333.00 0 0.00 0
Rs. 444 444.00 0 0.00 0
Rs. 500 500.00 0 0.00 0
Rs. 1000 1000.00 0 0.00 0

When i called the customer-care, they gave a funny reason that I am not eligible for the full talktime offer. Even that customer executive instantly activated a diwali pack after talking to him and deducted more Rs 25 from my account. In what sense is this legal ?

sir,
i am mayur kumbhrajwale.i have bought airtel sim to gwalior from airtel office. i have submitted 3 times my document but my sim is not active. it is deactivate since 4 month. my no. is [protected]. this no. presently given other person . sir pls check .where is my document which i submitted 3 times in airtel office.
I am really very irritated and unsatisfied with the service and customer care of airtel. I have submitted my documents 3 times. still they blocked my sim. Whenever, I call at customer care, they just tell that they have not recieved documents. I had submitted my deriving license and photo at airtel office. I think these documents are more than sufficient for address and identity verification. Still they blocked sim without intimation. airtel does not understand the criticality of matter and category of customer. Even customer care people don't know anything accept teling sorry for any fault. Even make false promisses and cut the calls in between without listening to the problem. i seems my document have miss used by airtel.
sir pls check my document in airtel office..and either pls activated my sim. or my document have return me. pls help me..my email id is m.[protected]@gmail.com.

Hi, My airtel no is.[protected]. On 12th Nov.2012 I recharged for SMS packages for Rs.53/- . I have received "successful recharge" message and also message from AG-AIRTEL that SMS package has been activated. But still amount is continuously deducted from my account. SMS Package not activated and for every message Rs.1.50/- is deducting from my account balance.Also auto renewal recharge had been done from airtel side last three days back , Rs 86/- was deducted for message pack but it was not activated and i lost that amount too. Please ractivate this SMS Package immediately. I am facing this type of problems on airtel.

My airtel no is.[protected]. On 9th Nov.2012 I recharged for SMS packages for Rs.32/= . I have received recharged message successful and also message from AG-AIRTEL that SMS package has been activated. But regret to inform that till date i.e on 12th Nov. SMS Package not activated and for every message Ree.1/= is deducting from my account balance. Sometimes, without recharging autornewal for SMS package is doing and this time inspite of my recharges SMS Package not activated. Please activate this SMS Package immediately. I am facing this type of problems on airtel.

Hi,

I had very bad experience with Airtel Prepaid Mobile Service(Mobile Number: +91 [protected]), each time when I recharge for Internet Data via Online, usage of Internet is charging from my main balance instead recharged Internet Data. This kind of inconvenience is repeatedly happening from past six months. And they are delaying to resolve the issue. Every time I need to call CSR executive to refund my amount mean while I am facing lack of amount to make a single call. After series of argument, discussion and wordings this kind of problem is repeating without customer concern.

Regards,
Vinay J Bharadwaj

This is my First post and before I write down all the detail I want to inform all the fellow members that DON'T buy AIRTEL DTH. It is a cheater company.
I am still struggling with them to activate my DTH connection since last 4 days.
I bought Airtel DTH on 6th Nov via airtel website. After following up with customer care the installation happened on 8th Nov on top of that the two guys who came for installation asked me for bribe as well.
The guys told me that the account will be activated and I will be able to view channels within 4 hrs however even after 4 days they are not able to activate it.
Everytime I call the customer care I get response stating that I will receive a call back, that so far never happened except for 2 times when I got in touch with a Senior Assistant. In every call I was told that the amount I paid is not reflecting due to some technical problem.
The thing is they are keep promising that it will be done within 4-5 hours every time I call CC.
It is a nightmare having this connection. So I would advise any one to don't even consider this cheater company for your DTH connection.

Respected sir, I'm T. Moanungsang i had a fraud call from no [protected] & [protected] on my mobile no [protected]
saying you have won a lotry of 1 lac

unfortunately it was my small brother, who had received this call and acted accordingly

they first asked for account no. &
they told to recharge of 1111/- to get the price amount
the recharge were done on this nos:
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

total amount Rs. 6666/-
[protected]


i want the name and address of [protected] & [protected] no.

plz help me.

in few days a go i will be port my number in aircel to airtel in verefaction there is no one come to verify my address and say that the address is not found. I will be live in this address since last 22 years and the airtel compney says that this number is disconect. and you bill purches a new number.my number is 3years old and this number is very importent for me.my number is [protected]

Dear Sir,

I would like to inform you about the pathetic service by Airtel and one of it's relationship center in Bangalore..
I had submitted application for re-activation of my postpaid connection on 4th of November 2012. The Airtel outlet person (Mr. Yogesh) promised that it would be activated within 24 hours and collected the required documents along with Rs 500. Till date the connection hasn't been activated.
I have contacted the relationship center person four times till now, every time he promises to get the connection activated within 24 to 48 hrs and gives lame excuses for not getting the job done.
I have written the issue to the nodal officer as well, even they haven't sorted out the issue.
I am fed up of their tardy and un-professional service, I kindly request you to look into this asap.

Please find further details below:

1. Mobile Number:[protected]

2. Area / Location of the Airtel Relationship Centre: Global connect - No.133 Y
Opposite To Kamakya Theatre, 100 Feet Ring Road, 4TH Main, 4TH Phase, 3RD
Stage, 7TH Block, Banashankari 3RD Stage, BANGALORE - 560085

3. Date of purchase : 4th November 2012

4. SIM card number:[protected]

5. Amount paid as deposit and activation fee; Rs 500

Alternative number to reach:[protected]

Thank you
Bindu

Customer ID: [protected]
I am facing the signal problem B001 for the past 4 months,i have registered 4 complaints to airtel
these are the complaints numbers
[protected]nov-2012)
[protected]nov-2012)
[protected]oct-2012)
[protected]sep-2012)

till now none of the engineer came to my house to resolve this issue.
customer care simply closing the compliants without showing any commitments.
I have totally lost faith in Airth DTH .

I've been using Airtel for past 4-5yrs. I've been deducted balance manytimes by airtel telling i ve activated some services. Today morning,they deducted Rs.30/- tellin i hav actived MEET N GREET abt which i hav no idea. If this continues,i ve no other option but to switch network. Pls do d needy work n return my balance

Dear sir/madam,

This is my [protected] airtel no. I am activated DND= (do not disturbe),service in 1year ago but but DND service not in process, My no. Received daily company SMS in large no. Please solve my problem immediately. And reply me please.

Thank's Regard

karamveer

I booked an Airtel Digital TV connection on 04th Nov 2012. Inspite of promising to install the connection within 24 hrs, it has not been done. Even after repeated calls to the customer care they failed to install the connection. Request you to kindly register a complaint on my behalf.

Name: Swaminathan Venkataraman
Booking ID: 144903
Customer ID: [protected]

Respected Sir,

I Dr.Manish C. Paranjape Mobile No.- [protected]
I had contacted Airtel Customer Service on 8th November 2012 for 3G settings for my handset. I asked them the charges for the same. They told me that activation is free of cost and charged only when i use a 3G Data Plan. I said " Ok " only for the settings.But without my consent they billed me for Rs.252INR. When i tried to contact them they took my complaint orally and didn't give me a complaint no. When i insisted they told me that my call will be transferred to the " Senior " , but the call never went further and only " Ringing Sound " was there for 10-15min.This same sequence happened for 6 times in the last 2 days
and I was charged for the same ,even for the call & waiting period of 15 to 20 minutes.
finally I am fed up with the response and service and losing Rs.252 + 25 (call waiting charges)
I also tried to call from my second airtel No. but the response was same. and my mobile network die out temporarily from the same day.
please guide me what to do ?

Hi

I am having airtel postpaid number [protected] since more then 2 years, and using the GPRS Rs. 98/- plan in this number,

When I got the last months bill, I found that without my consent the GPRS plan has been changed to 3G plan and I have been extra billed for that, I immediately asked to stop this service excess bill rectification, I got a call from airtel that your bill will be rectified in 12 hrs and update you on SMS and mail.

I have not received any updates from airtel till now on my complaint ID 46660154 and now today my number has been suspended for non payment of the bill without any information .


Can you look in to this issue immediately, and let me know the updates ASAP

Regards,
Gyanendra

I am running airtel no from last more than five years,but unfortunately& suddenly my no will be disconnected,
my question is why,
when airtel tell we are no one,
My alternate no is [protected],i will be happy if you will solve my problem,i have only one motive, that my no will be re activate.....................................

Dear Sir,
My Office Is Rajwada Place.My Airtel Land-line Is Not A Work 4-5 Days,I am Complaint Shri Ram Telecom Company,Indore But His Not A Work In My Complaints So Please Cheak And Ans Me.

This complaint is with regards to the airtel digital tv .. let me share my horrible experience..my customer id:[protected] ...

I have no request lodge against My Packege. Suddenly i Found That My Package Is Change. I was Call your Coustmer
Service Center No. is [protected]. Your Toll Free No. service is Very poor. These Guys Are Make A fool .
My Airtel Connection is Last Two Year Old I have no complaint last Two years But This Time Your Srvice is too poor .
I have Also Job In Srevice Center, you Know that My Packege Is Suddenly Change. Last month Is Packege Is 260
But Now The Packege Is 560 Why I have no Request Change MY Package Pl Refund My Payment And Change My Packege
As Soon As Possible

Dear Sir,

AM JAGADISH BM FROM HOSPET TALUK BELLARY DISTRICT KARANATAKA

STATE, 06/11/2012 BETWEEN 6PM TO 8PM I HAVE CONNECTED TO AIRTEL CUSTOMER

CARE FOR AUTOMATICALLY CHANGE IN MY AIRTEL NO REGARDING CALL RATES AND
SPOKEN WITH SUPRIVESER, MR PAVAN I ASKED HIM TO REFUND THE AMOUNT WHICH
HAS CHARGED MORE AND HE HAS TOLD IT WILL NOT GET REFUND HE IS TELLING THAT
THE OFFER IS FREELY ACTIVATED ON UR NO I GOT ANGERY AND I SCOLD HIM AND HE
REPLYED ME BY TELLING UR NO AND UR HANDSET WILL BLOCK IN 2 MIN AND ATTEND
THE CORT FOR HE IS PLACING 402 SECTION CASE AFTER DISCONNETING THE CALL
AGAIN I GOT A CALL FROM MANAGER ( I DONT KNOW WHICH MANAGER HE IS
[protected] ) HE IS TELLING WE GOT A COMPLAINT ON UR NO THAT 402 SECTION IS
MENTIONED UR WILLING TO GO TO CORT ARE U WILL APPOLOGY MR PAVAN I TOLD I
WILL APPOLOGY HIM AND I ASKED APPOLOGY , I WANT TO KNOW ONE THING WEATHE
THE AIRTEL COMANY IS PROVIDING ME FREE CURRENCY ? THAT COMPANY CAN CHANGE
THE PLAN AUTOMATIALLY WITHOUT MY NOTICE ? PLZ I CALLED 91 [protected]
+[protected] THIS BOTH THE NO SEVERAL TIME BUT I GOT NO ANSWER SO PLZ
CALL ME I WANT TO NOTICE SOMTINT TO U ABOUT CUSTOMER CARE PLZ MY NO IS
[protected]
PLZ SIR CALL ME AND I WILL BE WAITING FOR UR CALL AND INFORMATION

Regards,
B.M.Jagadish.

Your Customer Staisfaction is Very Bad (Poor).Today I have to go to your Airtel Web-world at Alambag Lucknow Fro Paid my bill, But No Body give me politly response. It is very bad service. My Name is Vinay Kumar Trivedi and my Airtel Postpaid Mobile Number is [protected]. I got a monthly bill from your side. But It's Showing Wrong charge from side. that is I do not have use Mobile gprs net never but showing charger from your side. And Your Airtel web-world boys says 750 local minute free for 1 month always but it's not showing from your side my airtel bill is total wrong.that is not good for me. So Please check and do needful for me as soon as possible.