Airtel Complaints & Reviews

AirTel — misguide

one of the airtel dealer misguided me,that the speed of airtel data card s 1mbps which is not true.,and i bought one. now i want my money back.

AirTel — misguide of customer

I can`t continue with 198 customer care from my mob. no [protected].and also misguided by their representative.

Airtel Prepaid Mobile Service — Barred Outgoing Calls to my mobile no.9789741148 even having provided all proof and everything.

Dear Sir,

I Got a prepaid mobile Connection and was using almost upto 15 days, during the address verification my labour attended and gave the wrong details. so my outgoing calls are barred by service proveder, So I went to the nearest service proveder (turaiyur) and gave the proof 3 times subsiquently. They Promised to me to activate my outgoing call. But till now my mobile number is not activated since last 45 days.So kindly i ask you to take the necessosary action to the people who are not taken the correct actions.The mobile no i recieved from the nearest dealer at turaiuyur is [protected].

my cell phone was lost past few days ago and i have also a fir report of that and i want aduplicate simcard of my number which is [protected]

Airtel Prepaid Mobile Service — for duplicate simcard

my airtel prepaid number which is [protected] was lost past few days ago i have a FIR report of that also and i want u to disconnect that chip because it may be miss used and i also want a duplicate simcard of same number so please reply me as-soon-as posible this number was issued on my mothers id proof (Mrs.ASHA RANI).

Airtel Prepaid Mobile Service — Unauthorized Deductions for Christian/Prayer Alerts

I am constantly getting SMS from 543212 and 64611007 from Airtel Live regarding charges of Rs 7 for some Services which I have not subscribed to . They are regularly deducting the amount for the same. I've also complained to 198 and they are still doing the same for more than 3 weeks .Customer care representatives are hanging the Phone now instead of taking any action .
I need to know how to get them stop these deductions every Sunday.

Manju Mathur
[protected]

AirTel — Deduction in Prepaid account balance auto

hi,

my Airtel Cell no is [protected],

i m suffering in balance deduction without use & intimation from last 1 month

Please issue us Duplicate Chip for No. [protected]

Airtel/Prepaid — complaint abt vas

this to inform you that i am using airtel prepaid connection([protected]) from last 2/1/2 yrs, i never used or asked for any kind of service comes under airltel live...not even i respond to any SMS or promotional calls from airtel even then i'm receiving msgs from these # 564605/53030 and i am keep on unsubscribing again and again and they subscribed me twice a day .they are deducting rupees 5/ per subscription and Rs.3 to unsubscribe...plz stop this procedure n be sure tat it wont happen in future...otherwise i'll change my connection.

A thankful custome

Airtel Prepaid Mobile Service — Poor and Helpless Airtel Service (Stop Advertising Impatience is the Key and start advertise Wait Unless U Cry)

I am Pankaj Joshi, I stay in Dombivli in Kalyan Taluka of Thane District in Maharshtra. Currrently I am using Airtel telecom service. I am using this service from last 2 years, whenever I try to use my service..it has very poor coverage..i am airtel prepaid customer..so customers like us keep faith by paying for the calls which we are going to use in future..we always hope that whenever we pay to airtel it will give us good service..but it doesnt happen..we dont even know the exact location of the headoffice..if at all we call the customer service they just give us the complaint numbers and nothing happens..and frustated customers like us just loose our patience and cannot stop ourself by giving bad words to those customer service agents..we dont know where to speak about this..because there is no one to hear us..customers like us dont even know where to complain..and who is the only trusted authority to fight against such crimes..if at all we file a case against it it will not affect these companies because they are too much richer than any airtel customer..so they can easily fight or defend themselves in court..sorry I dont know where to write a complaint on TRAI site..so please dont delete this mail...please please take some action..every common man is frustrated by such false services..

Airtel Prepaid Mobile Service — VRS download messages charging

Hi,

Airtel is continously sending me messages "VRS download" even though I don't need. Even if I donot read the messages they are charging 3 Rs per SMS.

I even went to the Airtel shop and fought with the call center guys and got 30Rs reversed but they still keep sending those messages and charging 3Rs. Sometimes 10 messages per day. This has to stop.

my prepaid no is [protected] this no to activat is voice chat .

SO I KINDLY REQUEST IS PLS DIS ACTIVAT THIS SERVICE.


THANKS

i havent been activated for std plan and when asked to unsubscripe they tell sorry wat is this i havent activated and they are charging me 20RS

Airtel Prepaid Mobile Service — Shirking responsibility.

I purchased an Airtel SIM at Chennai two years back and have been regularly using it, activating and recharging at chennai only at local call rates. The mobile No. being [protected] in my name. Now after losing my mobile, I called Airtel to inform this loss of SIM card and also, to block it. But to my surprise, the Chennai Airtel customer care washed off their hands saying that this number belongs to Assam region and I have to call them to block it. I unsuccessfully tried to obtain the Assam Airtel customer care, but the Airtel Chennai gave me, instead, Punjab and Reliace customer care phone nos. but not Assam Customer care of Airtel.

Now, I wonder how safe mobile operator is, when I am able to purchase their Assam SIM at Chennai with ID and address proof of chennai and also, how I have been using it without roaming?? God only can give answers to these, and I wonder now that our country is reeling under terrorist attacks with SIMs bought under pseudo names in one state and is able to activate in another state!! God save India!!!

Sir.
My prepaid no. is [protected] .The following services are active on my mobile without my knowldge, hence i have severly complint to comsumer services on 121 for stop the services but they are contunued all three serveces 1.Cricket Match, 2.vas pack, 3. Hello tunes. you are requested to stop the above services immediatly and confirm to me.
Thanking you sir.


R.J.Likhar
M. No.[protected] Nagpur

Airtel Prepaid Services — VAS

To whomsoever it may concern,
I regret to bring to your notice that i have trying to deactivate the VAS services but all gone in veins.. also tried calling customer care still not getting throuh... i have being debited for things which i have not activated also,
I get messages you have being activated for some service for few days and then after few days i get another message, stating the service is activated as you didnt reply to the message and then 10 rs is debited...
Thus i request you to stop all the VAS services like : spicy jokes, Matrimony and what not as soon as possible.
Also request you department not to disturb with this service offers.
For record my number is [protected] (Airtel Prepaid)

copy of the same mail is also forwarded to Indian Consumer Complaint Forum
Thanks and regards
Aniruddha

I am also facing the same problem. Airtel is constantly deducting money from my prepaid against the services which i never subscribed for.

I will be thankful if you tell me about how to stop it..

Best regards,

Milind Kotasthane

hello, sir my name is lakshmu naidu and my mobile no [protected] my cell phone was lost plz dupicate sim card given my address p.lakshmu naidu, gorinta (village), g.k.palli(post), ponduru(mandalam), srikakulam (dist), pin-532168

Airtel — unfai trade pratices

I bought digital TV on 5 Oct. 2009 from local retailer at panipat under scheme 1790/-. what Airtel employee did that he activated another package without my consent of Rs 600/- (approx.) which in-turn deactivated my services because of -ve balance. I think it was a trick to make money. After a lot of complaints and emails to CCE
they are just escalating the problem and raising fingers at each other internally.
my complaints no. are - 1230059,1224540,1215104, on the same issue.
Currently my services are deactivated bcz of -ve Rs. 600 balance.

Airtel — Deducting amount regularly from cellphone without any reason

Sir,

I am a customer of Airtel Mobile phone service and my number is [protected]. But since few months often (daily two/three times) I am receiving messages from Airtel that a sum of 30 paise is being deducted for last call / SMS, although I do not know about this call/SMS.

Please note that I do not have any other facility for which they can deduct amount and also I never use internet etc. Except me nobody uses my phone.

I talked over phone with the Airtel Customer Care regarding this, but their reply is not satisfactory. Sometimes they tranfer the line to the higher authority, where always music goes on for a long time and ultimately cuts the line.

I request you to kindly do the needful and take necessary action against AIRTEL so that this type of incident will not happen in future.

Thank you,

Partha Pratim Gupta
[protected]

Airtel Prepaid Mobile Service — Services withdrawn unnecessarily

I bought the Airtel Prepaid Connection on Jan1-2009 and submitted the documents required for address and identity proof. Now after 11 months have passed Airtel has withdrawn the services on my number and has pushed me unnecessaily into problem. Due to this i m unable to receive my important calls. On registering the complaint on phone (8th Dec-09) and at customer care centre (9th Dec-09) and depositing once again the documents, i was surprised when they conveyed that services will resume only after 5 days/15th Dec. This was very strange, even being the genuine consumer completing all the formalities required, the consumer is at the mercy of service provider. Will Airtel take the responsibility of losses i would incur due to their negligence of duty ("As they said documents were not found o.k during audit- so we withdrew services"-that too without even talking to me once).They misplaced my identity proofs/address proofs (as i have deposited the same docs which i deposited in Jan) and i am suffering due to them.

Location-Jaipur

Airtel Prepaid Services — want to know my lost nokia n73 imei no. with airtel sim no 9704643331

plz help me out by providing imei number of my lost nokia n73 phone with box on 24th november 2009.i have filed police complain also.i had airtel sim in it bearing [protected].

Airtel mobile service provider — automatic deduction balance from account

dear sir,
i am a customer of airtel mobile service provider for the last 5 years. but surprisingly on 20th December2009 Rs54.50 was deducted from my main account balance and no custemer care executive was able clarify the reason till now. airtel is known for its good quality of service on every aspect and this incident really hamper its image. my complaint no is [protected] and want the solution as soon as possible.

Airtel Prepaid — BALANCE DEDUCTED FOR VAS SERVICES AUTOMATICALLY

MY BALANCE HAS BEEN DEDUCTED FROM 2NOS. I OWN OF AIRTEL.THE TOTAL AMOUNT IS AROUND RS 100 .THEY START SOME SERVICES WITHOUT LETTING ME KNOW
PLEASE HELP ME

Airtel Prepaid — VAS download charges

Dear Sir,
My name is Jenifer Dsouza and i am using Airtel prepaid no.[protected]. Since last 15 days i am being deducted VAS download charges for no reason. As i have not downloaded anything. It is my request to you that you please look into this matter and take the actions immediately.

Dear Sir,
It is noted from last fiew weeks that some charges deducted from my prepaid mobile Nos. [protected], & [protected] and I comlainted to 121 cusmer care but result uneffected after promise. these charges deducted on what basis I dont know. But I want to Know have you any written permision to activate any facility on my aforesaid mobiles. other type of permision given by me in this regard. I clear hereby very fanckly in future you dont activate any type of facility on my above mentioned connetion without my written permision otherwise I have to go on proceedings.

thank you with regards

Airtel mobile service provider — UNABLE TO DIAL EMERGENCY NUMBERS

IT IS PUBLIC WELFARE .

YOU ALL BE BE SURPRISE TO KNOW THAT FORM YOUR AIR TEL MOBILE NO. YOU CANNOT CALL ANY EMERGENCY No. LIKE POLICE [ 100 ] / AMBULANCE [ 101] / FIRE [102] / TRAFFIC POLICE [1890 ] ETC.

WE ARE SHOCK & WILL CLAIM 10 CRORE AS ON THE LOSS DUE TO THIS SYSTEM OF NO EMERGENCY CALL

PLS DO THE NEEDFUL URGENTLY

Airtel — charged for unsubscribed service

I have been charged unauthorisedly for a service that i have not subscribed for last 20 days Re 1 every day. I complained to customer care about the problem. But they did not resolved by problem. i am being mentaly tortured & humilated with this unsubscribed service charges. I want to sue the comapny bacoz thay have also did so in past by charging for services that i have not subscribed. I contacted the CC contineously for a week & told them about the problem but all in vain. I want that amount should be credited back to my account & apologise from the comapny for this humilasion.

Airtel Prepaid Mobile Service — deduction of account balance without my assent for internet service

i have been using Rs 98 monthly plan for mobile internet of airtel for which every month i recharge it as per my requirement. However the airtel has deducted Rs. 25/- from account and charged my mobile service for three days without my request. On consulting the customer care of the company , i was told that it is recharged at 0118 am on 01 Oct 10 on my request which is totally false and embarrassing as at that point of time my mobile was switched off and i was sleeping. There is no other person who uses my mobile other than me. i have asked the company to return the money which they are not doing.
Kindly help.

Airtel Prepaid — Automatic deduction of balance constantly

Dear Sir,

My name is Punit Yadav, staying at Kolkota. I am traving to Delhi from Kolkata and my balance is automatically starts deducting from my prepaid Airtel Mobile number [protected]. I have been trying to call customer but nobody is responnding on that number and I am again loosing balance in calling to the customer care during roaming.

I request you to please take a look into this matter and try to resolve it.

Thanks & Regards,

Dhiraj Khare

its a regular problem faced by airtel customer .
Airtel people activate any Value added services at their own & deduct balance of custmor, & whenever u register a complain they give u a reference no. for your satisfaction, & no further action is taken.
moreover Airtel dont know word like refund
dont expect such things from airtel

I am suffering it my self and therefore I have toagree. Airtel seem to be trying to convert all their prepaid customers to postpaid and therefore harassing prepaid customers by repeatedly disconnecting the services.

Hi,
I am Rahul from Gurgaon (Haryana) and I am using Airtel services since almost 12 years.
But since last 4 months I am facing poor services.
Issue:-
1. I am not getting ring on my cell phone while other people calling to me and they hear ring back on the cell phone.
2. I am not getting SMS on my airtel
Both the mention issues are intermittent.
3. Customer care number always disconnected after music. I have to call at least 5-6 times which is really time wasting for me.
4. Around 20 advertisement SMS daily with unwanted calls from bank, caller tunes, policy

I need resolution for point 1 and point 2 .
In September I have called about the same issue and they were saying just re-insert the SIM and restart the phone .I did that. But I know it was really stupid work around which they have given; so the result was in vain;
After that I called number of time in airtel customer care but issue was the same.
Recently I called again and customer care executive and they said might be this issue with the SIM; So I have to change my SIM card which I did. I gave 30 rupee to customer care center ( Gurgaon Sec-14) for duplicate SIM (even it was worth only -25/- rupee);But even after that I am facing the same problem;

Ticket numbers which were raised are as:-
CICPL [protected](14TH SEP-2010)
CICPL[protected](15th SEP-2010)
I didn’t get back any call or any update on this.



Today is 1-Dec-2010 and I am giving 2 day for your response and on 10th of Dec -2010 I will file a case on consumer court; right now I am working with TRAI people for the same.
Any buddy if you have any issue (same or any case) with Airtel service, please writes to me an email; I will get back to you in help to resolve you problem; otherwise consumer court will charge you 500/- for filling case. I have good contacts in Consumer court (http://www.consumercourtforum.in/); and I have taken all the updates from them which really help to resolve this type of cases.
My email Id:- Rahul.[protected]@gmail.com

Details of THE TELECOM REGULATORY AUTHORITY OF INDIA:-


Address : THE TELECOM REGULATORY AUTHORITY OF INDIA

Mahanagar Doorsanchar Bhawan,
(next to Zakir Hussain College)
Jawaharlal Nehru Marg
(Old Minto Road)

New Delhi : 110 002



Telephone No. : [protected]Reception)
2323 3466, 2322 0534, 2321 3223

Fax No. : [protected]Reception)

E-mail : [protected]@trai.gov.in



Telephone Directory of the senior officers of TRAI





S.No Name and Designation Office Tele. No. EPABX No. FAX No. E Mail
1. Shri. R. K. Arnold., Secretary 23237448
23211847 201 23222816 [protected]@trai.gov.in

2. Vacant, Pr. Advisor(B&CS) 23221509 411 23220442 [protected]@trai.gov.in

3. Shri Harsh Bardhan,
Pr Advisor(Legal) 23234367 133 23237749 [protected]@trai.gov.in

4. Smt. Anuradha Mitra,
Pr. Advisor (FA&IFA) 23221856 139 23235249 [protected]@trai.gov.in

5. Shri Lav Gupta, Pr. Advisor (I&FN). 23216930
23235623 131 23235270 [protected]@trai.gov.in

6. Shri Parameswaran N., Pr. Advisor (RE&IR) 23233291 401 23235161 [protected]@trai.gov.in

7. Shri Sudhir Gupta, Pr. Advisor (MN) 23220018
23239343 171 23212014 [protected]@trai.gov.in

8. Shri. K. J. S. Bains, Advisor (Legal). 23237024 134 23211040 [protected]@trai.gov.in

9. Shri. S. K. Gupta, Advisor (CN&IT). 23217914
23212032 501 23211998 [protected]@trai.gov.in

10. Shri. Raj Pal, Advisor (ER) 23236650
23211047 178 23230752 [protected]@trai.gov.in

11. Vacant, Advisor (Qos) 23230404 601 23213036 [protected]@trai.gov.in

12. Shri. M.S.Seetharaman, Advisor (A&P) 23221852 209 23236119 [protected]@trai.gov.in

13. Shri Subodh Kumar Gupta, Advisor (B&CS) 23237922 901 23220442 [protected]@trai.gov.in











I have sent my contact details to "[protected]@airtel.in"
And also I have marked mail to mention team:-
[protected]@bharti.in
nodalofficer.[protected]@airtel.in

appellate.[protected]@airtel.in


Thanks
From
Rahul Maurya

Airtel Prepaid Services — Unfair Trade practices

I have AirTel prepaid connectio, mobile No. [protected].AirTel activates premium services without asking the customer and deducts the charges. This is clear cut cheating. authorities should take stern action such cheat companies.

AirTel — WITHDRAWAL OF SERVICE

Dear Sir,

i am using my no.[protected] from last tow years on 31.12.2010 the has disconected without any information.

Service Provider:-Bharti Airtel Ltd.

Airtel Prepaid Mobile Service — Regularly Deduction in Balance without any reason

I have been using Airtel service for 4 years. From last few months i have experience of deduction in balance everyday. Previously i could talk to customer care but now, even for that we have to pay. When suddenly in the morning I come to know that my balance is gone then how could I talk to customer care?? First time i have got minus balance. I never ask for any offers and facilities then also Airtel starts some Paid Offers on my number and start deducting my balance. I have option to change service but first i thought lets just inform all this that have been happening with me.
Its actually like cheating public on their face.
STOP IT.
Please do something.
Expecting some positive change.
Nachi
[protected]

AirTel — Unfair trade practices

Dear All,
I have a pre-paid connection with Airtel. In the past four months , I have seen that my re-charged amount gets used up even without me making any call. I found out they send lot of messages which I have not even requested for. Even after raising complaint in the 198 number , I keep receiving some messages and amount gets deducted. How can raise a complaint against Airtel on these unfair trade practices? Please help

My mobile # [protected]. Simcard was not worked and got diplay of "Insert Sim Card". I checked up with Airtel outlet (Reach Communication @ Chromepet) on Saturday 30/7/2011 and as per the advice from Airtel Customer Care office,
I was asked to replace the damaged one with duplicate. Infact Customer care office asked me to pay Rs. 25/ towards the duplicate card but shockingly I was asked to pay Rs.175/ towards the same. When cross checked with Customer care they informed that the Airtel outlet may not have Rs. 25/ duplicate simcard with them and must pay as they demand to get on otherwise asked me to check with those having Rs.25/ card and asked me to note the contact numbers. I'm put up at Tambaram and all the contact places were far away from the residence. Then I'm forced to buy the duplicate card for Rs. 175/ and submitted the required documents once again. The attendant of the outlet told me that the activation will be done within the timeframe of 8 hrs to 24 hrs. I checked with customer care and they instructed to contact the airtel outlet from where I got the duplicate. Till now I couldn't get connected to the office number given by customer care and hence I submit my grievance to know wheather I must go to the concerned office to verify inspite of my work load or how long shall I wait to get activated? My communication is in standstill. Please expedite my greivence.
Thanks & regards
V.Prakash

AirTel Bharti — auto deduction of balance in name of value added services

Good morning,
My name is Major Sahib Baljinder Singh.This complaint is being lodged because inspite of repeated communications on numerous occasions with airtel bharti and informing them how they keep on deducting balance in the name of value added services without my subscribing to any of them, they continuing doing it and also they never refund back any money, even on acknowledging that mistake has been done at there end. Day before yesterday, i received a message that friends chat has been renewed and Rs 30 will be deducted in next two days. i spoke to customer care and the guy there told me that no service is active on my number and hence no money will be deducted but last night they deducted those Rs 30. Also, i was told that one more value added service is active on phone i.e. JOB. and they deduct Rs 1 daily at around 0200 am and i never get any message that my balance has been deducted. its like MID NIGHT ROBBERY. My phone number is [protected].
I request that last few deductions may please be checked with airtel bharti and my money may please be refunded back.
Thanking you
Major S B Singh
Indian Army
[protected]@gmail.com

Mr Rakesh Ranga,
Thanks for your help. It has been resloved.
Thanks
Major S B Singh

I already give request for eprebill for october month before two days still i didnt got my bill

i want ebill immedietely

me too facing same problem balance deduction in the name of Easy Search on my both the nos. [protected]and [protected]. complained a dozen time. every time i complain they credit money which i have lost. but deduction is continued. they r not suggesting any solution. some times i lose Rs 4.50/day. i have deleted all my internet profiles. push mail is off. pls suggest some solution.

I too have the same problem as mentioned above for my number [protected].. I called the customer care but no response from them now my call too barred to 198. I want immediate response..

same here having the same problems and the people at the customer center might be receiving many calls of the same problem but they are acting as if they are hearing it for the 1st tym...

Airtel — Automatically Activate VAS

I have a Airtel number in Haryana. I am using airtel since last 6 years. One thing the airtel is going, they automatically start VAS on your number like Hello Tunes etc. The customer got charged and if you call customer care, then they will tell you that it is free offered by company for 1 month only and as you don't un-subscribed it, so they have charged you.

Secondly i use Daily Mobile office to access internet from my cell phone using GPRS. One time, when i got it activated, i started to surf, surprisingly my balance goes to 0.06paisa from Rs. 250. I complaint to airtel CSE immediately, but they don't gave any answer regarding these charges. So I filed a complaint on 10th March, 2009. My complaint no. is 24381700,[protected]. But even after a month passed, i don't get any solutions from them. Each time I called there CSE, they told me that they will give you solution with in 48 working hours.
But i have not got any solution till now.

Airtel is too much cheater. cheater, cheater, cheater, cheater...

I don't have the words to give them.

Naveen Kumar

prepaid customer — amount of prize money

YOUR MOBILE NUMBER HAS WON 5OO.OO0.00GBP IN THE GOOGLE 10TH ANNIVERSARY AWARD
I submite our request & how i'll get our prize & when

YOUR MOBILE NUMBER HAS WON 5OO.OO0.00GBP IN THE GOOGLE 10TH ANNIVERSARY AWARD
i submite our request & how i'll get our prize money & when

about 10 th anniversary award

Airtel Prepaid Card — automatic activate service & reduce my balance

automatically activate any service & reduce my balance.
when i ask customer care they told you activate RAMDEV BABA service so thatswhy u r balanece is reduced.
but i am not activated any service...
pls take the action ...........



PRASHANT
[protected]

prepaid customer — automatic balance reduced

hi,i am bharat , i am ur prepaid customer having mobile no.[protected],
having recharged yesterday with Rs.60/- checking the bal. after sometime it was just Rs.20/- how is that possible without any outgoing or any sms ? please look to the matter urgently otherwise i am going to deactivate your service and going to complain about the matter in consumer court , as it is second or third time with me.

AirTel — AUTOMATIC ACTIVATION SERVICES

In my airtel number they are detecting ten rupees for some activation.
But from my side I have not activated anything this happens me in a month four times.
Each time i need to contact customer care and ask them to refund the money .

Airtel — automatic service activation and no register complaint

without permission services activated and balance deduct and no complaint register and if we complain then costumer care executive disconnect the call.

airtel company doing threat on customer and woh bhi dadagiri se

Airtel — Automatic Activation of service & deduction in balance

My airtel mobile number is [protected]. The daily cricket service has been automatically activated in my number and my balance is being cut everyday. I have tried all kinds of methods to deactivate it but it is impossible to for a message to be successfully sent. Meanwhile they keep charging for an unwanted service. When i dial the number to deactivate cricket daily, they send back "you are not subscribed to this pack". This is a real nuisance & the customer care needs to be more cooperative.
Please deactivate this service immediately.

Airtel — auto activation of service and deduction from balance amount

Sir
myself Kaushlendra kumar,I am using Airtel mobile service.The service provider autometically started Airtel Live Tv service on my number and deducted Rs40 a week for the same.they have deducted an amount of Rs 80 for 2 weeks for the said service. Company has done same thing earlier also but on complaining on this forum they retuned the deducted money. Customer care people assured me last time that all such servises has been deactivated on my request,but the assurence seems hollow as every week they keep on deducting RS 40 for Live Tv service without my knowledge .Similar thing happened on 28th Nov & 5th dec.I request you to take stern action against airtel
Kaushlendra kumar
mob.no. [protected]

Details have been logged here.

DT[protected]

Thank you

Prepaid — money cut

dear sir,
please tell me i am not subscribe crikcet pack but my bailance is cut then i call customer care customer care replay me your cricket pack is activeted but i am not activet cricket so please tell return my bailens emiditaaly
your's
ANISH KUMAR SINHA
[protected]

hiiiiiiiiiii sir or madam meain bahut jyada pareshan hu idea ki service se daily mere ko reacharge karna padta hai aur daily 30 ya 40 rs. cut ho jate hai meaine bahut bar complane ki hai idea ke costmer care se but unka wo hi bolna hai sir aapke no. pe service activate hai uska balance cut raha hai aur meaine bahut bar bola hai ki mere ko koi bhi service nahi chaiye uske baad bhi balance kat ho raha hai ab kya kiya jaye aap bataye ya idea no. ko band kar de ya airtel le le my contact no. [protected] rishi plz reaply me but only hindi?

Hi All

Recently, someone theft my mobile in traveling, after that I went for Airtel Relationship centre to get a duplicate SIM. The people who were there was telling me that we do not have SIM stock, it will come after 2 days.

Then I started inquiring to know the center where I can get the SIM card in urgency. Finally I called Customer care people but they told me to go to their shops located in these ares T.Nagar, Nugambakkam, Porur and TTK Road, however I could not get it.

I waited for 1 week then I went to their relationship center again, they gave me a SIM card pack on which the cost of the same has been printed as Rs.25/- (I heard the cost of the same is Rs.25 only from their customer care division). while collecting the SIM card pack, I asked about this cost issue.

They start telling tricky points for convincing me. "Airtel Money" through which we can make payments to third parties, but this facility has been inbuilt already (mCheck) in all SIM cards.

Now they try to use shiny words to sell the SIM card for high cost as they are authorized begger in Telecom Industry.

Regards
Prabakar

PLS SOLVE PROBLEM SA EARLY AS POSSIBLE

Dear Sir,
I Purchased a prepaid Connection from Airtel Shop situated at Shoprix mall Noida sector 52, UP, and all the formalities were fulfilled on 22.10.10, but sorry to write that till day the number ([protected]) is activated after confirming from the customer care (though the number is chargeable now days) I got the reply that the papers are not yet recd. Can any body confirm the status and reply why I have spent money for airtel connection(for sim).

plz. reply on my another number.

Lalit kumar s/o Kashi prasad
D-40.Vijay Nagar Ghaziabad UP
No.[protected]
Alternate number [protected]

I have still not received any resolution against this issue nor even a single call, What have you done to resolve this?

Airtel Relationship No [protected]
Mobile number : [protected]


regards
Sandeep Dwivedi

I have received the cheque, This issue is closed now.
Thanks to everyone who made this possible

airtel signal — no signal

i am stayinng in shiva kala appt d 19 sector 51 noida up getting very week signal due to black hole is there. after so many complaint no body is listning my mobil no [protected]

Dish TV — no signal for the past 6 months

This is pathetic services being extended. Ever since the money has been taken, there is no body who takes care of complaint. It is almost six months after installation and till date we are yet to get the signal. This is a day light robbery taking money and not providing service. I have kept on calling and there is absolutely no response. recently i have lodged complaint on the October 29, 08 complaint No. 17065605.

My sincere request is please disconnect the connection and refund the amount that has been paid towards installation and dish tv connection.

Enough is enough...

My address is

A-2 / 206, Satyam Apartments,
20-B, Vasundara Enclave,
Delhi-110 096
Mobile No. [protected]

DishTV — no signals

dear sir/madam my vcl #[protected] there is no signal on screen showing is 201 card refresh error please solve this problem soon as possible because my favrorite seriel is going on.please thanks shaik abdul ghani.

dear sir/madam my vcl # [protected] there is no signal on screen showing is 201 card refresh error please solve this problem soon as possible

Dear Sir/madam my vcl [protected] there is no signal on screen showing is 201 card refresh error please solve this problem soon as possible because my favrorite seriel is going on.please thanks Murgesh

Dish TV — Signal Error

Sir,

My VC no. is [protected] and i have subscribed for one year subscription.I live in Ahmedabad.
Since las 4 days i got 301 signal error in some channels. First I wait for 2 days then lodge the complain.
My complain No is:20188534.

Then I wait for one day for there technician to come & resolve the problem.

On fourth day when nobody came i Called the customer care center Tel:[protected] & they told me that the your query has been resolved already.

Even the problem is not solved & nobody came to my home, I am just surprised to hear this answer how they can treat customers in this ridiculous manner. The executive told me to hold the phone when i ask for the answer that how the status can be shown as solved without solving the problem actually?

He told me to keep the call on hold. When i told him to call me back he told me that thanks for calling Dish Tv Customer care!!!

I request for very effective steps to such kind of worst treatment to customers once they take connection & be the customer & become helpless.

my dish tv is not working when we press any button it displays call customer care

AIR TEL DISH TV — No sign of installation of kit at home after 4 days of payment

I Janmejai Kaushik s/o A.R. Kaushik is a victim of Air tel dish tv installation fraud. I paid Rs 1790 to local dealer here at Amer Jaipur for Air tel dish Tv on 24/12/09. He told me that your installation would take place in next 24hrs.But no one came still to install it at my home. Today is 28/12/09. I am frustrated. In the meanwhile i called many a number of times the customer care of air tel. but they were helpless and hopeless.
On 25/12/09. they gave me ref no. 1663822,On 26/12/09 they gave me ref no. 1667442, On 27/12/09 they gave me ref no. 1670686 and today again they gave a ref no. 1676730 for solving problem. But it has not solved yet.The c care executives , supervisors and team leaders are giving me fake commitments. I got the no. of a person Mr. Sameer of Jaipur air tel. i tried calling him many a number of times but he didnt pick up the call. Sameer's no.[protected]. He is a very irresponsible person like this company Air tel. Company is enforcing me to charge a complaint against them in consumer court for such a fraud.

VICTIM OF air tel bad service and installations

i have bought airtel digital tv and installed the dish and antenna on 18/01/2011. But The Tv connection is not provided by engineer.. All the amount paid..

My Id = [protected]

AIR TEL DISH TV — NO SIGNAL

Regarding the connection failure
Hai,
This is PAIDAYYA (RAJU) from RAMANNAPALEM, VISAKHAPATNAM,ANDHRAPRADESH. We had purchased airtel dish tv connection with the id no [protected]. We had ALREADY. . We had gone for 6 months subscription. but they had NO SIGNAL our connection.. I ALREADY COMPLAINT LOCKED TRICE. BUT NO RESPONCE. NO SERVICE.

i am also facing problem? regarding airtel dish. when i was purchased from chennai last month that time they say that even all GCC country & USA also clearity. Don't worry take him. Than i purchased ramapuram chennai near porur chennai 116. after installed evevything coming . this month i taken set up box then activited in muscat. no singal coming. they people says that why you are buying air tel dish no use? no singal totally waste.
i suggest never choose airtel dish tv otherwise facing same problem . not only me lot of my friends are facing problem .
useless airtel dish>>...No singal Muscat ( Oman )

Thank you very much for the quick reply and will really appreciate if issue can be resolved soon as well.This is really impacting me a lot as this is my main contact number and using this for a long time.

Regards
Satya

Airtel DTH — Unsubscribe SMS

Please stop messages from[protected],[protected] and[protected] for Airtel DTH service. They send numerous messages to Airtel DTH service and which is highly distrurbing.

My mobile No is [protected] which is registered with National Do not Disturb service.

Thanks and regards

Airtel TV will stop airing sports channels (Economy sports pack) such as ESPN, Star sports & Start cricket. I have already paid for the whole month (which starts from 8th) & now got the SMS that ESPN & Star cricket will be suspended on 30 Nov 2012.
I really feel cheated how can they stop my services while i have paid it in advance? In consolation they are giving Sony Six & some other channel which i have not even heard the name.
I have called the customer care & spoken to some senior person that how can he justify this? He was answer less.
This is really shameful ... & I am thinking to move to the consumer court & requesting all others who are facing the same issue to file the case against the fraud of this company ... Shame on Airtel.


Sachin Bhardwaj
[protected]
Customer ID no: [protected]

I am also facing the same issue. I also got a SMS saying that ESPN sports package will be removed from my "South Super Sports" package starting 30-November-2012. But I have paid for these channnels one-year upfront. Now they are asking me to pay Rs.50 extra for those channels that are going to be removed. This is ridiculous. I called the customer care twice and was informed that I they will raise a case with backend support team. But that did not happen and I feel cheated. Airtel service has gone pathetic and they do not care for existing subscribers and customers. How do I get this resolved? I am also ready to launch a compliant with the consumer court, if required.

--Selvanambi
Airtel digital TV: Customer ID: [protected]

Selvanambi,

I am also waiting for one day or two then i am also going to sue Airtel in the consumer court.
Since you have already paid for the whole year which is upfront then you should also go ahead.

Best regards,
Sachin Bhardwaj

my customer id [protected] addition chanal hungama. thak you.

Please unsubscribe me from Airtel TV SMS service. I am even not customer of Airtel DTH and then also they sending the SMS.

My no is [protected]

Sir,
my customer id - [protected] Stoped Chanal - Star Sport3 (224) Thank You.

i want to stop channel no. 212 & 214 from my airtel digital tv, my customer id is [protected], how can i unsubscribe these channel.

sir pe stop channel no 222 and 224 from my artel digitel tv my customer id is [protected]

My dish number is [protected] and this dish is register on mobile no. Either [protected] or [protected] .I request you please stop the channel 9xm because this channel is not good for children

my account id is [protected] and my registered mobile no is [protected] .I request
you please stop the channel 361, ikids world

my account id is [protected] and my registered mobile no is [protected]. I request you to please stop the channel Pogo.

Sir
my AIRTEL DIGITAL TV id no. [protected] & my register mobile no.[protected] please sir i requested to you 23 channels deactivate channels names are ZOOM TV, MTV, 9X JALWA, RISTEY, ZEE ANMOL, DD BHARTI, AXN, STAR WORLD, STAR MOVIES, SONY PIX, ETV BIHAR, ETV UP, ETV RAJASTHAN, ZEE SANAGAM, DD URDU, POGO, HUNGAMA, NICK, NEPAL ONE, MAHUAA TV, &GOD TV are blocks this channel

Please deactivate Economy sports pack from [protected]

sir,
my AIRTEL DIGITAL TV id no.[protected] and my registered mobile no is [protected]. i request you to please stop the channel no.490 sun hd

my account id is [protected] and my registered mobile no is [protected]. I request you to please stop the ikidsworld package .

sir,
AIRTEL DIGITAL TV id [protected] and my registered mobile No is [protected]. I request you to deactivate the channels212, 213, 214 and 215 from my package.

sir,
AIRTEL DIGITAL TV id [protected] and my registered mobile No is [protected] I request you to deactivate the channels194, 196, 194 from my package.

sir,
AIRTEL DIGITAL TV id [protected] and my registered mobile No is [protected] I request you to deactivate the channels194, 196, 198 from my package.

sir,
AIRTEL DIGITAL TV id [protected] and my registered mobile No is [protected] I request you to deactivate the channels 236 sony six and pocket tv from my package.

my airtel custumer id is [protected]...i don't want sports package in my airtel digital tv...pls.stop this..The customer Care is just for namesake.
i have purchased airtel hd recorder set..but it doesn't record anything...feel so much cheated...
Siddhartha Pradhan,
Sikkim

Hello ..
please help me!
i want to remove a channel..it's "Sony entertainment channel "it's channel number is "106" do something and remove this channel for forever...thanks
my id -[protected]-001
phn no-[protected] / [protected]

my name is p shanmugam my airtel dth id [protected]. I want to remove SUNTV HD from my existing packages

my mobil No: [protected] Thank you

sir. i want unsubscription POGO Channel from AIRTEL DTH MY customer id: [protected], My Register mobile number [protected](Tamil Nadu). Thanks

sir,
AIRTEL DIGITAL TV id [protected] and my registered mobile No is [protected] I request you to deactivate the channel 764 from my package.

sir,
AIRTEL DIGITAL TV id [protected]and my registered mobile No is [protected] I request you to deactivate the channels 481 STAR VIJAY HITZ from my package.your SMS option always failiure and waste of SMS Cost INR 3 pls deactivate CHANNEL 481


Regards

K.Ramesh

My kid is an year old. She loves watching rhymes in ikidsworld. Request you to start telecast debbie rhymes again.

AIRTEL DIGITAL TV id [protected] and my registered mobile No is [protected] I request you to deactivate the channels 237 Sony Six HD 3 days FREE Jan-14 from my package.

my account id is [protected] and my registered mobile no is [protected] .I request
you please stop the all english movie chanel like :channel 192 star movie, 194 hbo, 196 sony pix, 198 movies now, 204 zee studio, 206 WB, 207 star movie action, 144 axn, 148 star world, 150 zee cafe, 152 fx, 156 comedy central.

my customer id no [protected] &contact no [protected] remove the channels permanently channel no list 102, 104, 110, 114, 116, 118, 119, 120, 122, 123, 126, 127, 173, 222, 267, 266, 263, 261, 260, 259, 268, 270, 272, 274, 278, 280, 282, 322, 329, 341, 342, 343, 348, 349, 351, 354, 355, 358, 362, 363, 366, 380, 381, 384, 385, 395, 551, 565, 563, 581, 581, 586, 59, 592, 597, 598, 600, 601, 613, 683, 684, 685, 686, 687, 688, 689, 693, 695, 699, 701, 853, 855, 857, 866, 870, 888 .please remove and send me confirmation sms /call

AIRTEL DIGITAL TV id [protected] and my registered mobile no. [protected] I request you to deactivate the channels no. 222 star sport 2 and pocket TV from my package.

Sir mera dish ka regestered mob no [protected] se hai isme offer nahin aa raha hai aur hum kam channel hi dekhna chahte hain aur hd banana chahte hain kiya karna hoga dish id [protected]

Sir
please remove TopUp(Rs90) which is included with my

Airtel DTH

Customer ID:[protected],
Register mobile no' [protected]

Thanking you

My ID is [protected] and my registered mobile no is [protected]. I request you to please stop the channel "STAR SPORTS" immediately.

Hi

please remove sports channels which is All Star Sports TP has been activated yesterday to my

Airtel DTH

Customer ID:, [protected]
Register mobile no' [protected]

Thanking you

please stop my top up star sports channel my ID is [protected] and registered phone no is [protected].

I want to remove all sports chennel what is automatically added in my id is [protected], only channel no 281 and 279 I need.kindly cheek it

sir,
AIRTEL DIGITAL TV id [protected] and my registered mobile No is [protected] I request you to deactivate the channels 236 sony six hd and sony max hd

Regards
Ravi manne
[protected]

sir may airtel digital id, [protected] and may registered mobile no-[protected]| i request you to deactivate tha channels 277.

Pls unsubscribe channel no. 192(miniplex)
Customer id- [protected]
Reg mobile no.-[protected]

Pls unsubscribe channel no. 192(miniplex)
Customer id- [protected]
Reg mobile no.-[protected]

Sir
AIRTEL DIGITAL TV ID. [protected] and my registered mobile no. Is [protected] I request you to deactivate the channels 447, 449, 451, 455, 457, 458, 460, 461, 463, 464, 471 from my package.

my wife is anther man chating please sir is number detail [protected]

Sir please give me a my airtel no call details 1to 7 dec 2018
No.. [protected]

AirTel — Changing of pre-paid no. to postpaid

I want to know what r the formalities of changing my existing pre-paid number to post-paid.
what are the charges i have to pay, plz infrom me..

i want to change my postpaig super gold number to prepaid

AirTel — change the postpaid to prepaid

I have connection of Airtel no.is [protected] and A/c no. is[protected] it is already active in postpaid ,but last 20 days to my outgoing facility is closed recentely i have change in my address proof contacting through the customer care they tell me within 15 days my representative reach your new address and collected your new address proof but he can't reach my office after 15 days i go to Airtel coporate of Patiala to submit my new address proof but they told to me this proof is not in valid .Then i have face many problems and decided to change my connection postpaid to prepaid.I am submitted all the formality of prepaid connection same number and closed my postpaid connection dt.14/09/2009 through SR Marketing,Shop 21 Old Anaj Mandi,Rajpura reciept no 3400859
They are told to me within 72Hours your prepaid connection is working and postpaid is closed,but still time dt.19/09/2009 my connection is not active i have face a lots of problem against this connection this connection is running in last 5 years but i can't close it Pls suggest to me I will take action agains this Thankfull to you

AirTel — change postpaid to prepaid

my name is ashish khandelwal i have 2 airtel postpaid number [protected] and [protected] i want to change my both number in prepaid many time i visit in arc but there is no response

AirTel — To change Post Paid to Pre Paid

Sir,

I am K.NARAYANA MURTHY and my mobile number is [protected]. I took this number as a Group Calling and now i want to change it to the prepaid. I have paid all the previous bills.The last id of my payment of billing is [protected]

Thanking you sir
K.NARAYANA MURTHY

AirTel — Mobile number portability issue with airtel

Hi,

I recently sent a message PORT [protected] to 1900 to get a UPC code to aritel mobile. Even I tried three times I did not receive it. I called to the customer care twice and no any result. Airtel is not good provider so that I am going to terminate my other numbers too.

Airtel — Problem with number porting

Dear Sir,

I am KiranKumar S. and In the first week of February, i initiated the process of number porting of my reliance cdma no. [protected] to airtel. Submitted all supporting documents as well.

Till now i did not receive any confirmation of either initiation nor completion. Called up the customer care for several times and executive always say the porting is successful. Some times customer care is totally not reachable.They asked me to dial 123 and choose the language and i tried dial 123, it says check the network services.

I am totally pissed of with customer care people. Please help me regarding this.

Thanks,
Kirankumar S.

AirTel — Number Portability issue

I have requested to number portability for 3 number on 19th June 2012, on same day I have cleared my bill.
After some day on 29th June 2012, out of 3 number 2 number get ported to requested service provider, 1 was not.
Then I called to customer care, they said, it will get ported by 5 July 2012, Again I called on 4th July to customer care, they said, beacsue you are using that number and your outstanding bill is 300, so they have closed my request, without informing me and it will not get ported.
Now you need to pay the outstanding bill then request again.
My bill date in 8 of every month, so even my bill is also not yet generated

I have not heard of any kind of action or even a response heard from your side till now. I must tell you that I have been tying to switch over to Airtel since past one and a half months and this is my 3rd attempt so fa. I also want to tell you that it would be LAST attempt and if this is unansweed, I would switch to another network provider in place of Airtel.
It seems MNP customers wanting to switch over to Airtel are unwelcome.

Mukesh Kumar
[protected], [protected]

I had requested for my number to be ported to Airtel from Aircel- no. [protected] for the third time in a row, on 09 Nov 2012 and got a porting code DR815687 from Aircel. I submitted required documents at retailer-Aditya Mansion Telecom, KEM Road, Bikaner, Rajasthan, Pin 334001(mob no. [protected], [protected]) on the same day and I was told that my number will be ported to Airtel within a week. I was given Airtel MNP SIM with a SUK no.[protected] [protected].

Thereafter I was contacted by a calling agent from Aircel also whom I told in no uncertain terms that I want to be ported out from Aircel. Still, my number has not been ported out from Aircel to Airtel so far. Even I have not received any message from Airtel. I also contacted the above mentioned retailer about this, who told me to wait for a couple of days more and if my number is not ported, I should leave this number.
Plz look into this matter as this is not the first time that this has happened. In fact I have been trying to do this switch since past one month and had generated three Porting codes to no avail(previous porting codes were DR753163 dated 24 Oct 2012).

I assure you that this would be my last attempt at switching to Airtel. If this fails again, I would not choose Airtel again.


Waiting for an early action,


Mukesh Kumar,
Mobile no. [protected]
Alternate no.[protected]