Airtel Complaints & Reviews

I have recharged my mobile number [protected] through net banking for Rs. 79 on 19th September 2021 and received an SMS with Transaction reference [[protected]] and airtel19/tn/prepaid txn [[protected]]of Rs. 79. Bank transaction was also completed successfully but my mobile is not recharged.Till now I got no message regarding the recharge, although the amount has been debited from my bank account.

Please see the following 4 messages received by me and Airtel's response. I am a post paid Airtel subscriber with active full block DND for more than 5 years. Kindly take action against the following SMS senders otherwise you are in violation of TRAI rules. If you continue violating TRAI rules I will be forced to approach an alternate forum to seek justice.

1. From BP-PFGAME, 18/09/21

Dear 9XXXXXXX, Guru Se Seekho Aur Behtar Khelo. Create Your Team with the help of Gurus and Win upto 10 Cr. https://m.paytm.me/gru T&C - Paytm First Games

Service Request No.[protected], dated 18/09/2021.

Current Status: I am expecting this complaint to be closed under false pretexts so that no action is taken against BP-PFGAME.
[protected][protected]

2. From: BP-HELTCK, 18/09/21

69+ Blood Tests in Rs 699 Includes - Lipid Kidney Thyroid Sugar Liver & CBC FREE Home Collection + NABL Labs Book Now http://bit.ly/33Y9xQy - HELTCK

Service Request No.[protected], dated 18/09/2021.

Current Status: I am expecting this complaint to be closed under false pretexts so that no action is taken against BP-HELTCK.
[protected][protected]

3. From: AX-CTYSPC, 17/09/21
Unlock Your Business in Chembur's most iconic Commercial Center, MULTIPOLIS
1.36 Cr*
Avail 30:70 Payment Plan
P[protected]
C:[protected]
WADHWA GROUP
Ctyspc

Service Request No.[protected], dated 17/09/2021.

Dated 20/09/2021
Hi, while investigating for the Service Request no.[protected] related to DND issue on your Airtel number, we found that the communication was sent as per preference opted by you. To change your preference, login to www.airtel.in. If you are not satisfied with the resolution, contact 198/appellate to raise an appeal.

Current Status: Not satisfied. I have not set any preferences. My full block DND is active for several years. Please take action against AX-CTYSPC. Raised Additional Complaint Number[protected]. Please take action against AX-CTYSPC.
[protected][protected]

4. From VM-SMNTNA on 15/09/21:
Sheth Montana, Mulund LBS Road
Amazing Blend of Location & Luxury
City&Hill View, Jain Temple
2/3HK [protected]@1.30Cr*
Call [protected]
Chat bit.ly/3jMlNLX
MNTANA

Service Request No.[protected], dated 16/09/2021.

Received SMS saying incomplete information but when I tried to give more information, sms said that complaint is already registered.

Dated 20/09/2021
Hi, the Service Request No.[protected] related to Service Related on your Airtel Number [protected] has been closed. If you are not satisfied with the resolution, contact 198 or Appellate to raise an appeal.

Current Status: Not satisfied. Please take action against VM-SMNTNA

I have land and there is a tower installed by airtel company but they're not paying rent to me. My land is registered on me and uncle's name but they are paying rent only to my unlce

3rd day of porting my sim into airtel but network is fluctuating and there is a latency in network at night, if I recharge my sim on time it's the responsibility of airtel to provide me best service

I have not use a data my plan was 2Gb per day but airtel network problem face in my area i have unused 2Gb per day data waste it so i need help in my area for fix it network issue.

Plese help mi

I have a online recharge another mobile number on airtel aap but money was deducted on my bank account and recharge was not successful so i need help.

My airtel sim and mobile number [protected] not working despite full year validity . 10 days back i was planning to port my number to another carrier but i got a request from airtel to keep going with them . i gave a thought perhaps i should wait for some more time with them despite i knew bad network which is frequent from last 3 months.
and this was my mistake perhaps. i made a full year validity recharge of 1498/- and network gone progressively as i recharged it . 1st the outgoing and then incoming and now full network though the my my airtel app shows full validity and recharge.
how disgusting to note that a day before i was on with this network & all of a sudden you are disowning your customer despite a valid sim .
its really shameful on part of airtel -wasted my whole day of transactions ! please refund back my amount asap

dr naveen [protected]

My airtel sim and mobile number [protected] not working despite full year validity . 10 days back i was planning to port my number to another carrier but i got a request from airtel to keep going with them . i gave a thought perhaps i should wait for some more time with them despite i knew bad network which is frequent from last 3 months.
and this was my mistake perhaps. i made a full year validity recharge of 1498/- and network gone progressively as i recharged it . 1st the outgoing and then incoming and now full network though the my my airtel app shows full validity and recharge.
how disgusting to note that a day before i was on with this network & all of a sudden you are disowning your customer despite a valid sim .
its really shameful on part of airtel -wasted my whole day of transactions ! please refund back my amount asap

dr naveen [protected]

Hello! This is the 2nd time I'm making a complaint since I got no resolution to my previous complaint. I made a transaction on Airtel's website for the recharge worth Rs. 449 dated 3rd May '21 for which the amount got debited but I was told my recharge failed. So, I contacted Airtel support regarding that and they assured me to proceed with a new recharge transaction and that the old disputed transaction's amount will be refunded back within 15 days. I waited for the time being and still hadn't received any amount. So I contacted Airtel back and now they told me they haven't received any amount from my end and should contact my concerned bank. I later contacted HDFC Bank regarding this disputed transaction and was assured they'll look into it and will get the amount back by 15th July '21. I was contacted by the Bank again this time stating that Airtel has provided all documents regarding the issue, that they received the debited amount & that the transaction was successful. In actuality however, it was the transaction records of the 2nd successful recharge that I was told to Airtel confirmed and not the first disputed one. Contacting the support is causing me a lot of strain and mental agony and I'm tired of going through this now. It's been nearly four months and still I haven't got any resolution for the transaction amount either from Airtel or from the bank. I would really appreciate it if my amount gets refunded at the earliest or else I'll have to go with legal proceedings. I have attached all the communication I've received from the bank and Airtel as well. Also I am attaching my Bank statement for proof of transaction.

I have taken airtel fiber connection, which is bad from 12th September 2021. Red light is burning in it. Regarding the complaint of which I lodged a complaint several times with 121 customer care continuously from 12 September 2021 till the evening of 18 September 2021 but no solution was found. Just daily assurances were being given that today will be right, tomorrow will be right. Even their local LCO Prateek Singh and local service manager Ashish did not pick up my phone even once, I have suffered a lot for the last seven days, the validity of my plan is also getting exhausted but till now no solution has been found.
My Airtel Fibre details.

Name- Pankaj Kumar
Registered Mobile- 93xxxxx655
Landline No.- [protected]
Last Recharge - 2829/- Rs.
Registered Email - yahoo.ac.[protected]@gmail.com

Today I recharged my airtel mobile no [protected] via google pay and money was deducted from my bank account but till now i didn't get any messages or recharge. Help me to get out from this. I did special recharge of 399 rupees for 2 months.

Hi there,

My sister's money is been stucked in the airtel wallet and she couldn't transfer to anyone and can't make shopping online
and it says the transaction is failed. !

We need this a quick resolution and a response from airtel or else we need to cancel our services with Airtel !.

Need help.

Sir
I have recharged my number [protected] by Rs 399 today as on 18th September 2021 at 8:59 Am online using debit card but unfortunately the amount was deducted while my number didn't get recharged.
For referrence :-
Hi, bill payment of Rs. 399.0 paid through Debit Card towards your Airtel Mobile [protected] has been processed via Order Id[protected]. You will receive the payment posting confirmation within 4 hrs.
I hope my complaint gets resolved very soon.
With Regards
Sheikh Sameer

Dear sir,
i am the customer of Airtel Fixed Line from 2007. my Telephone no is [protected] named Pawan Kothari, C/o Mohta Medical, Raipur. We are enrolled to receive Only Detailed PAPER BILL but from last 30 months we are not receiving. Raised complained several times (almost every month on date 25-28th). complaint Call center always essure to sent Paper Bill in next 5 days, but never received it once. I also several times requested them to send me a letter mentioning "airtel is not able to send Paper bill", But there is no solution.
why are they not sending us a detailed Paper bill, is there any GHAPALAA?
kindly look after the matter and order them for provide Paper Bill regularaly.
Regards
Pawan Kothari

I have my Sim registered mistakenly in my First and last name. My middle and real name is non existing for them so they say they cannot re issue it. Who has a name Mohammad Khan ? I remember to submitting my passport for porting from Tata Docomo to Airtel or for re issuing at some point. A not so trained professional will commit this mistake but who expect it from a reputed company like Airtel. There had been no fruitful response from Airtel Moradabad. I expect it to get resolved soon.
Number : [protected]
Mohammad Akbar Khan
Contact on : [protected]

I was adding money in my airtel wallet on
16 september, 2021, but after processing money from my bank account in my airtel wallet its not reflecting. I called customer care they said wait for 5 days but i need it urgently plzz help .

I moved to Poland a couple of months ago. Until yesterday Network was working fine. I was receiving messages with basic plan . I had recharged it for 3 months. Suddenly it is showing NO SERVICE. I tried calling them. Upon calling they are saying that the SIM HAS BEEN CORRUPTED. They are not properly telling how can I get new sim with me being not their. And it’s difficult to call customer service when u r abroad. Request you to please check and help us on this

I swapped my SIM today as it suddenly stopped working. The retailer charged rupees 150 rupees for the same.
I got a message from Airtel stating thay my request has been submitted and the retailer will charge maximum rupees 25 for the same. Could you please clear what was I charged for?

Hello sir i have done transaction on 3 sep 717 first it was declined but ammount debited same i thought it will refunded back so i did again 717 transaction it was declined too than i switched off my phone thought it was my phone issue than to check loaded 1 rupee to check and that was declined and all money debited now i raised complaint and now after 2 weeks they say ammount was credited but ammount wasn't credited at all i have all the proofs of ammounts plz help me regarding this