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Updated: Apr 22, 2026
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Airtel reviews & complaints page 214

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D
Dharani Ram
from Delhi, Delhi
May 21, 2021
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Address: South masi St , Madurai - 1

Warm welcome! We are using your services for very long period.. But for the past 6 months we are facing many problems.. Eventhough we have a data of 2gb per day we can't able to use those facility as ur network is dead slow and signal problem.. We are almost now dissatisfied with ur services.. Plz take some action and provide us good network connections.
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    02aditya_anand
    May 20, 2021
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    I have paid for 499 fiber pack but in my area there is no fiber connection please kindly add fiber in GHAZIBAD UTTAR pradesh many people want the fiber connection my area but because of low internet speed there are not interested i have only 25mbps speed with is too low please add fiber connection there thank you.
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      R
      Raj Hansh Raj
      May 20, 2021
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      I ordered fasttag from airtel payment bank and it shows delivered but it hasn't received it to me. I don't know where it was delivered or they are saying lie because when I contact my nearest courier of DTDC they told me that they haven't received my courier please look into this matter X70417429
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        D
        dlodha
        May 20, 2021
        Resolved
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        Resolved

        Address: Kharghar

        I have lost my SIM and have been trying to get the new SIM activated. But every time it is getting rejected due to a mismatch in the father's name.
        Mobile No.[protected]alternate number [protected])
        Mar 13, 2022
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
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        Have tried 3-4 times through the Airtel store but every time the request got rejected which is completely silly.
        I am really struggling to get the mobile number reactivated.
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          I
          Indrakshi Nag
          May 20, 2021
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          On 9th May 2021, I have purchased Fastag for my vehicle but unfortunately the status still showing order validating.
          When the status will change to Order placed and further. Kindly resolve it. I already paid and cash back also received to my Airtel wallet.
          Airtel customer support has been notified about the posted complaint.
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            K
            Kanak123
            May 20, 2021
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            Address: Kolkata,west bengal

            I did a recharge for my wife through my airtel app.the payment was initiated through paytm.the money has been already deducted as the photo attached from Paytm clearly shows that the airtel bank has successfully received the payment.but my recharge has not been done yet.all the services has been discontinued.this is not at not tolerable.see to this asap.
            Airtel customer support has been notified about the posted complaint.
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              P
              Pankajgupta104
              May 20, 2021
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              Address: 91 Anand Lok, New Delhi - 110049

              Over the past several months I have requested your customer care to send me my bills to my registered email ID ([protected]@gmail.com), however your company insists on sending the email to my work email which is NOT MY REGISTERED ID.
              Kindly correct this immediately as I will soon stop getting emails on this ID.
              There after it will not be possible to pay you, unless ofcourse you start sending the bills correctly.
              Airtel customer support has been notified about the posted complaint.
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                R
                Rj baap
                May 20, 2021
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                Address: Madharchod
                Website: Benchod

                AAP log to bring bolte ho na app log ka company achha hai network achha hai data fast hai ads Mai bhi to dikhate rehte ho jangal Mai net chalta hai or yaha Meghalaya Mai hu net or network ka itna problem hai chalta hi nehi data use nehi kar paraha hu call sehi se nehi hota hai Daly data pack vest hota hai or to or 10kbps ye konsa speed hai Kam se Kam chalna to chaiye sehi se ek page open hone Mai aadha ghanta lagta hai hum costomer kya chutiya hai yaha jo recharge karte hai or AAP logoka sim use karte hai bas ads dikhane aata hai or Bari Bari fake be aata hai itna call Kiya itna bar complaint Kiya koi fayda nehi AAP log ka company poore hai poore tha poore rahega bhikari salo network problem sehi nehi karne aata tumko tower ka Kam nehi karne aata or to or reange bhi nehi barate tum log to keyse use karega costomer tumhari sim
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                  D
                  Dilvender Singh
                  May 19, 2021
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                  Dear sir/madam

                  I want to say that on 7.5.21, I tried to recharge of AIRTEL XTREME DTH with Rs. 370/- and a following message was received from your end:-

                  Payment of Rs. 370.0 via Airtel Thanks App through Credit Card towards your Airtel digital TV id [protected] has been processed. Order Id :[protected]. You will receive the order confirmation within 4 hrs.

                  On 8.5.21, another below message was received from airtel :-
                  Payment of Rs 370.0 done via Airtel Thanks App through Net Banking towards your Airtel digital TV id [protected] has failed. Order Id :[protected]. If money is deducted, it will be refunded within 7-10 days.

                  But till date Rs. 370/- was not refunded in my account dispute talked to 121 & 400 number as well as our Axis Bank, s customer care.

                  Please see this issue on priority basis and resolve the issue as soon as possible.

                  With Regards

                  Dilvender Singh
                  Ph. No. [protected]
                  Airtel customer support has been notified about the posted complaint.
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                    B
                    Begum shabbu
                    May 19, 2021
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                    Address: Hyderabad

                    I have airtel sim this is my number [protected] yesterday I paid plan 149 amount but my sim is not working properly & showing emergency call
                    Airtel customer support has been notified about the posted complaint.
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                      B
                      blackystrat
                      from Kolkata, West Bengal
                      May 19, 2021
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                      My number 94******609

                      I have 5 days remaining for my current pack, I just now recharged with 1498 plan which offers me validity of 365 days.

                      However, to my surprise, I see that the new plan has already been activated along with the currently active old plan

                      I thought that the new plan would only be activated after the expiry of the old plan
                      Airtel customer support has been notified about the posted complaint.
                      May 19, 2021
                      Updated by blackystrat                       I am also unable to register my email address with my account.
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                        B
                        blackystrat
                        from Kolkata, West Bengal
                        May 19, 2021
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                        I have 5 days remaining for my current pack, I just now recharged with 1498 plan which offers me validity of 365 days.

                        However, to my surprise, I see that the new plan has already been activated along with the currently active old plan

                        I thought that the new plan would only be activated after the expiry of the old plan.

                        Also I am unable to register my email address with my account. Despite several attempts, I get the error message "Failed To Update Email"
                        Airtel customer support has been notified about the posted complaint.
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                          C
                          c0dex
                          May 19, 2021
                          Resolved
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                          Resolved

                          Bad routing on xstream fiber

                          I am from bhilai (chhattisgarh)and i am facing high ping issue for more than a week.the routing is so bad that it nearly gives me 60 ping to mumbai server itself and 100+ on singapore.when i called cc they tell me some absurd reason which are so irrelevant that it feels like why i opt for airtel.they even dont understand about what is ping then they send an engineer to my house and even he dont know about it.i told him i primarly used it...
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                          A
                          Ashiqfemi
                          May 19, 2021
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                          Address: Dubai

                          Hi, My airtel number now not working in dubai 1 month before it works perfectly but it now showing no service, am recharged international roaming pack on my number still it not working i cant select network manually also
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            SumeetPanchal
                            May 19, 2021
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                            I recharged airtel international roaming package with 100 min of incoming outgoing calls. this is 3rd time I did this recharge, outgoing call gets cut after 3-5 seconds every time. 3 times recharge getting waisted. please resolve this issue asap for current recharge, and return my previous roaming charges as outgoing was not happening.
                            Airtel customer support has been notified about the posted complaint.
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                              I
                              Indrakshi Nag
                              May 19, 2021
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                              I have purchased Fastag through Airtel on 09.05.2021, It is still in validating order status. Usually as per you, validating order shall take 6-8Days and it is now 10th day.
                              Airtel customer support has been notified about the posted complaint.
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                                G
                                Gampiee Ete
                                May 18, 2021
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                                What the hell is wrong with this airtel network!? World worst internet connection like 2g speed . What is the use of making it 4g if it works as 2g connection
                                Airtel customer support has been notified about the posted complaint.
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                                  N
                                  NSMathur
                                  from Mumbai, Maharashtra
                                  May 18, 2021
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                                  Address: Mumbai

                                  It started in Aug 2019.

                                  The Airtel customer care executive suggested switching to a combo plan where my primary mobile number can be clubbed with other number and a Data Card number at Rs. 749/- monthly tariff which I agreed to.

                                  To my surprise, the bill was generated with the new tariff without combining all 3 subscriber numbers and I received 3 separate invoices for all 3 numbers!!

                                  After 2 months follow-up, they finally could club one number but the data-card continued on separate billing in addition to the combo bill. So, effectively I was paying double for my data-card subscription.

                                  Eventually, in June 2020 I discontinued the services for Data-card.

                                  There is no responsible reply to my complaint and harassment I experienced for alomost a year.
                                  Airtel customer support has been notified about the posted complaint.
                                  May 23, 2021
                                  Updated by NSMathur                                   No action so far as expected !! They go to any extent to usurp your money, now they attached this account to my other mobile number and barred the services. No option but to pay to get your number released !! Customer care to Nodal officer, nobody read the email and reply with a standard message to pay the money.

                                  Airtel, once the best telecom is becoming hopeless. I am porting out from a platinum customer status!!
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                                    A
                                    ADVOCATE MRITYUNJAY SHUKLA
                                    May 18, 2021
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                                    I have made two payment of rupees 2829. Dated 08/04/2021 and 10/04/2021. One payment is refunded on 12/04/2021 but another payment of rupees 2829 is still pendinding. Please make refund of 2829.
                                    Name mrityunjay shukla
                                    [protected]
                                    Airtel customer support has been notified about the posted complaint.
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                                      V
                                      velmurugan kasthuri
                                      May 18, 2021
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                                      Address: madurai

                                      Airtel wifi modem is broked and requested to repair from airtel service
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